How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

You will be the go-to person in keeping our Lilongwe and upcountry offices humming - managing people operations, events, administration and everything in between. We are looking for someone who is fast paced, data driven, energized by building systems and making things happen. 

In this role, you'll;

People Operations

• Implement and maintain HR policies, procedures, and administrative systems across Wave Malawi.
• Onboard new staff and integrate them into Wave's culture.
• Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations.
• Process work permits for employees as needed.
• Serve as the primary contact and Business Partner for all people-related matters.

Office Management  &  Administration 

• Oversee day-to-day office operations, ensuring quality working conditions and health and safety compliance.
• Create trackers and operational-level reports on a monthly basis.
• Manage the office front desk, utilities, security, supplies, equipment, and inventory levels
• Maintain a clean, tidy and well-organized work environment and manage cleaners
• Manage our security staff.
• Follow up on bill payment for  facility utilities, including but not limited to office (electricity, water, canteen).
• Support in various tasks to ameliorate the working environment of Wave

Logistics

• Arrange domestic and international travel (visas, flights, hotels, car rentals).
• Fleet,  fuel and driver  management.
• Manage office budgets and procurements.
• Monitor and manage the canteen and other vendors.
• Plan corporate events including happy hours, retreats, and conferences.

Key Details

• Location: You'll work from our office in Lilongwe, Malawi and travel to upcountry field locations from time to time.
• Work authorization in Malawi is required.
• This is a permanent position.
• Our salaries are competitive and calculated using a transparent formula. 
• We offer generous health insurance for yourself and your dependents.
• We support working parents - we offer 26 weeks of  parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements

• Bachelor's degree or professional training in business administration, HR, or any other related field. 
• At least 4 years experience in a similar role, ideally at a fast paced international company.
• Experience using Google Suite (Doc, Sheets) or Microsoft Office.
• Strong organizational and prioritisation skills. 

You might be a good fit if you

• Demonstrate tenacity and a willingness to go the distance to get things done.
• Have great crisis and stress management skills. 
• Are thoughtful about how physical spaces and environments support team culture.
• Can function autonomously with minimal guidance.
• Possess strong collaboration, communication, negotiation, and interpersonal skills.
• Display strong work ethics and respect internal policies.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.
• Are analytical in your approach to problems.
• Have developed processes with minimal guidance and have implemented them.
• Are solution-driven and detail-oriented with strong task follow-through.
• Can understand and follow established priorities.
• Are flexible to work irregular hours.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

Seeking a detail-oriented problem solver with 2 years of experience to lead stock variance investigations, recover losses, and strengthen inventory control systems across our retail network, ensuring farmers can reliably access quality inputs.

Responsibilities

Stock Variance Investigation and Recovery

• Conduct initial investigations and follow-ups on stock losses and unexplained variances
• Lead stock loss recovery, billing, and all related paperwork
• Perform root cause analysis and develop preventive measures

Stock Recording and Management

• Ensure accurate and timely recording of stock transfers
• Oversee stock management practices in shops (storage, expiry, and damages)
• Validate stock valuation accuracy across shops

Replenishment Coordination

• Coordinate and track replenishment processes and ensure alignment with forecasts and shop capacity
• Act as the liaison with Logistics for replenishments, transfers, and stock-in-transit issues
• Track internal replenishment SLAs and hold teams accountable for timely support

Capacity Building and Process Improvement

• Build the capacity of shop teams on proper stock-management SOPs
• Work with Systems to improve data accuracy and reduce manual errors
• Identify opportunities to optimize product mix and reorder strategies

Risk Monitoring and Analysis

• Support the monthly stock-take design and execution
• Analyze stock movement patterns and flag high-risk situations early

Stakeholder Management and Reporting

• Act as the primary point of contact for operational compliance matters
• Assess billing accuracy and develop strategies for loss recovery
• Collaborate with external partners, ensuring adherence to contracts and SLA’s.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A bachelor's degree in Auditing, Business Administration, or a related field is preferred
• 2 years of experience in auditing or operations.
• Strong analytical and investigative mindset
• Advanced Excel skills and experience with data visualization tools
• Excellent written and verbal communication skills
• Proven ability to train and build the capacity of operational teams
• English and Chichewa fluency, both written and verbal

Preferred Start Date

As soon as possible

Job Location

Zomba, Malawi

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Malawi

Application Deadline

21 July 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.