🧰 Who We Are

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through APIs and operate across 32 countries, making Wakam the European leader in digital and embedded insurance. Wakam is also a mission-driven company dedicated to “enabling transparent and impactful insurance.”

🚀 About the Team

You will join Wakam’s Motor Underwriting team, which plays a central role in shaping underwriting performance, portfolio quality, and sustainable growth across multiple European markets.

Working at the crossroads of Underwriting, Pricing, Claims, Distribution, Product, Reinsurance, and Compliance, the team supports Wakam’s broker, MGA, and platform partnerships with strong technical underwriting expertise and a data-driven approach to decision-making.

🎯 Your Mission

As a Senior Motor Fleet Underwriter (12 months fixed-term), you will take ownership of Wakam’s European commercial motor fleet portfolio, driving underwriting performance, strengthening broker and MGA relationships, and contributing to product and market strategy across several jurisdictions.

You will act as a technical authority on fleet underwriting, combining risk selection, pricing discipline, market insight, and portfolio steering to ensure profitable and sustainable growth. This role requires both hands-on underwriting expertise and the ability to influence underwriting frameworks, appetite, and governance.

✏️ Your Responsibilities

Portfolio Underwriting & Risk Assessment

You will underwrite new business and renewals across commercial motor fleet segments, including PHV/taxi, delivery, leasing fleets, and other types of fleets. You will assess risk quality using exposure data, loss history, fleet management practices, driver profiles, and sector information, and apply technical pricing models and rating tools to determine adequate premiums.

You will negotiate terms with brokers and MGAs to achieve balanced outcomes on price, coverage, and conditions, while applying underwriting authority appropriately and escalating referrals when needed. You will also manage quotes, binders, endorsements, and monitor in-force accounts for mid-term changes, fleet movements, and deterioration in claims performance.

Portfolio Management & Performance

• You will monitor the combined operating ratio (COR) and loss ratio of the fleet portfolio on a regular basis, identifying trends and taking corrective actions where needed. You will track performance by segment, geography, broker, vehicle type, and fleet size, and contribute to quarterly portfolio reviews and management reporting.
• You will actively manage underperforming accounts through rate action, tighter coverage terms, or non-renewal decisions where appropriate. You will also produce underwriting MI and data analysis to support portfolio steering and work closely with actuarial teams on pricing adequacy, experience reviews, and reserving discussions.

Pricing & Technical Development

• You will contribute to the development and ongoing refinement of fleet pricing models, rating tools, underwriting guidelines, referral matrices, and appetite statements. You will incorporate market intelligence and claims experience into pricing assumptions, including repair cost inflation, parts trends, and frequency developments.
• You will also monitor external market conditions such as competitor pricing, capacity changes, and emerging risks including EV fleets, ADAS technology, autonomous vehicles, gig economy operators, and mobility-as-a-service platforms.

Broker & Distribution Management

• You will build and maintain strong relationships with specialist fleet brokers, Lloyd’s brokers, and MGA partners across Europe.
• You will lead broker meetings, scheme reviews, and renewal discussions, support the onboarding of new fleet schemes and delegated authority arrangements, and represent Wakam in market discussions and industry forums.

European & Cross-Border Underwriting

• You will underwrite cross-border fleet risks and multi-jurisdiction programmes, navigating local regulatory requirements, mandatory covers, and market practices across countries such as the UK, France, Spain, Italy, Germany, the Netherlands, Belgium, and the Nordics.
• You will liaise with local contacts, and MGA’s where relevant, while monitoring macroeconomic and geopolitical factors that may impact portfolio performance.

Claims Collaboration, Fraud & Governance

• You will work closely with claims teams on large or complex fleet losses, support claims reviews, identify fraud indicators and leakage patterns, and contribute to wording reviews to ensure coverage remains robust and fit for purpose.
• You will operate within underwriting authorities and governance frameworks, maintain accurate records in underwriting systems, prepare submissions for internal committees, and support audit and compliance processes across relevant markets.

🧠 What You Bring

You bring significant technical underwriting experience and strong commercial judgement. In particular, you have:

• Significant motor fleet underwriting experience, ideally within an insurer, Lloyd’s syndicate, or specialist MGA
• A proven track record managing fleet portfolios across multiple European markets
• Experience underwriting large and complex fleet accounts, including structures involving deductibles, captives, or self-insured elements
• Strong technical underwriting capabilities in risk assessment, pricing, coverage structuring, and portfolio steering
• Comfort interpreting loss runs, claims statistics, and actuarial analyses
• Strong command of tools such as Excel, and ideally Power BI or similar BI platforms, plus familiarity with underwriting and pricing systems
• Good understanding of reinsurance structures relevant to fleet business, such as XL, quota share, and aggregate covers
• Familiarity with European motor insurance regulation, including cross-border requirements and compulsory insurance frameworks
• Fluent English; an additional European language such as French, Spanish, German, Italian, or Dutch would be a strong plus
• A professional qualification such as ACII (or equivalent), or progress toward it, is preferred.

✨ Who You Are

• You are a technically strong and commercially minded underwriter who knows how to balance discipline and growth.
• You are confident in broker-facing environments, credible in committee discussions, and comfortable making decisions on complex risks.
• You combine analytical rigour with sound judgement, communicate clearly with technical and non-technical stakeholders, and are able to manage a significant portfolio with autonomy.
• You thrive in a fast-paced, international, technology-led environment and bring a collaborative mindset when working with Pricing, Claims, Legal, Product, and Distribution teams.

✨ 🤖 AI & Digital Mindset

At Wakam, underwriting is increasingly supported by data, tooling, and automation. In this role, you will be expected to work in a way that is structured, measurable, and scalable: using data to support underwriting decisions, improving monitoring practices, and contributing to more robust and efficient underwriting frameworks.

An interest in digital underwriting tools, portfolio analytics, and technology-enabled decision-making will help you succeed in this environment.

🌟 Why Join Wakam?

Joining Wakam as a Senior Motor Fleet Underwriter means taking ownership of a meaningful European fleet portfolio in a business where underwriting expertise has direct visibility and impact.

You will benefit from genuine underwriting autonomy, broad market exposure, and close collaboration with expert teams across actuarial, claims, product, and distribution. It is an opportunity to shape underwriting strategy in a fast-growing, technology-driven insurer with a strong international footprint and real ambition in Motor.

📊 Key Performance Indicators

Success in the role will typically be measured through indicators such as:

• Fleet portfolio COR versus target
• New business GWP written versus budget, by market and segment
• Renewal retention across managed accounts
• Pricing adequacy versus technical rate
• Quote-to-bind conversion
• Underwriting file quality / audit score
• Broker relationship quality and responsiveness
• Referrals handled within agreed SLA

🏆 Hiring Process

Our hiring process is designed to be selective, transparent, and respectful of your time:

1. HR Interview
2. Interview with our Chief Underwriting Officer - Motor and Mobility
3. Interview with our SVP, Group Chief Underwriting Officer

AI-Assisted Interview Process Policy | Notion

Role Overview:

Netskope is seeking a high-caliber Privacy Engineering Staff Engineer to bridge the gap between legal compliance, data protection technology, and core product engineering. This is a dual-impact role: you will be responsible for the technical "Privacy by Design" controls for the Netskope platform while serving as a strategic deputy to the Global Privacy & Data Protection Officer (DPO).

As the Strategic Deputy to the Global Privacy & Data Protection Officer (DPO), you move beyond task completion to achieve high-level organizational influence.

• Global Compliance Strategy: Support the execution of a multi-jurisdictional privacy program that anticipates the rapid evolution of global data protection laws.
• Board & Audit Influence: Translate complex technical privacy risks into compelling, quantifiable narratives for the Audit Committee and Board of Directors.
• Risk Governance: Oversee the operational maturity of our privacy program within LogicGate, ensuring a closed-loop system of accountability, audit readiness, and incident response.
• DPIA & Rights Leadership: Act as the technical authority for high-risk Data Protection Impact Assessments (DPIAs) and ensure our Data Subject Rights (DSAR) engine operates at optimal efficiency.

You will be the lead privacy architect ensuring that Netskope’s innovation is inherently respectful of data.

• Component Design Review: Lead the privacy-first technical review of every new component within the Netskope platform, engaging with engineering at the "whiteboard phase" to eliminate risks before they reach production.
• PET Implementation: Direct the integration of Privacy Enhancing Technologies (PETs) such as differential privacy, homomorphic encryption, and k-anonymity into the Netskope product suite.
• AI Governance Leadership: Hold a seat on the AI Governance Committee whilst supporting the AI Ambassador program to ensure that AI innovations are built on a foundation of responsible data use.
• Technical Data Defense: Enhance DLP, DSPM, and AI/ML-driven security within our AWS and corporate environments to set the "Gold Standard" for internal data protection.

Key Responsibilities

Product Privacy Engineering & PETs

• Architectural Oversight: Review all new component designs within the Netskope platform to ensure structural compliance with "Privacy by Design" principles.
• PET Integration: Lead the design and implementation of Privacy Enhancing Technologies (PETs) such as differential privacy, homomorphic encryption, or k-anonymity within Netskope product features.
• Early Engagement: Act as a dedicated privacy consultant to product engineering teams during the ideation phase to identify and mitigate privacy risks before code is written.

Deputy Data Protection Officer (DPO) Functions

• Regulatory Support: Support the DPO in managing multi-jurisdictional compliance as the number of global privacy laws continues to rise.
• DPIA Leadership: Conduct and oversee Data Protection Impact Assessments (DPIAs) for high-risk processing activities, ensuring they meet the standard of global regulations.
• Privacy Leadership: Engagement with Netskope customers and partners on privacy and data protection concerns. Provide executive leadership to CISO, Legal and Privacy teams for some of the largest and most prestigious organizations in the world.

Technical Data Protection & AI Governance

• Advanced Controls: Utilize DLP (Data Loss Prevention) and DSPM (Data Security Posture Management) to secure the corporate data lifecycle.
• AI/ML Security: Implement data protection strategies specifically for AI/ML workloads, managing risks associated with training data and model inference.
• AI Advocacy: Serve on the AI Governance Committee and support the AI Ambassador program, fostering a culture of responsible AI use across the organization.

Platform Management

• LogicGate Administration: Manage and optimize the privacy module within LogicGate to track risks, audits, and compliance tasks.
• Netskope Corp Tenant: Take administrative responsibility of the Netskope corporate tenant’s privacy controls, ensuring our own use of the platform is a "Gold Standard" for customers.

Technical Requirements

• AWS Cloud Expertise:
• Cloud-Native Data Protection
• Infrastructure Security
• DSPM Integration.
• Software Engineering Fundamentals.
• API
• Data Architecture Knowledge
• AI/ML

Leadership Competencies & Soft Skills

• Strategic Influence: Ability to translate complex technical privacy risks into business-level impacts for the Audit Committee and Executive Leadership.
• Collaborative Engineering: Proven track record of building "security-first and privacy-first" cultures within engineering teams without slowing down the development lifecycle.
• Ethical Leadership: Strong judgment and integrity, particularly when serving on the AI Governance Committee to balance innovation with ethical data use.
• Stakeholder Management: Excellent communication skills to manage relationships with third-party vendors, legal counsel, and regulators.

Candidate Profile & Qualifications

• Experience: 5+ years in senior technical roles, preferably with a background in security engineering, privacy engineering, or data governance.

#LI-CS1

As Senior Solution Engineer, you lead the coordination and execution of onboarding initiatives for strategic platforms globally, driving efficient launches and accelerated time-to-revenue.

You ensure that all internal workstreams (Account Ownership, Compliance, Product, Engineering, and Operations) are aligned, accountable, and completed before go-live.

You provide structured oversight and visibility across onboarding readiness criteria to ensure platforms, whether newly onboarded or expanding into new markets, go live efficiently, compliantly, and without operational risk.

This role sits at the intersection of Revenue, Compliance, Product, Engineering, and Operations, ensuring predictable launches, optimizing time-to-market, and enabling scalable platform onboarding across regions.

What You’ll Do

Solutioning Participation & Advisory

• Participate in discussions with platform’ project owners and technical stakeholders to ensure proposed solutions align with platform capabilities and implementation realities.
• Provide technical and operational input to support scalable and compliant implementations.
• Identify potential technical, operational, or regulatory risks early and ensure a smooth transition from solutioning to onboarding and implementation.

Onboarding Orchestration

• Act as the central coordination point for platform onboarding and expansion initiatives.
• Lead cross-functional alignment across Sales, Compliance, Product, Engineering and Operations to ensure successful platform launches.
• Maintain visibility across technical integration, regulatory validation, operational setup, and partner readiness.
• Track onboarding milestones and proactively manage cross-functional dependencies.
• Identify risks, gaps, or blockers early and drive resolution with the relevant stakeholders.

Integration & Technical Readiness

• Work directly with partner engineering teams to support technical onboarding and platform integration.
• Ensure integration architecture and implementation align with platform capabilities and best practices.
• Review integration progress and validate technical readiness prior to launch.
• Identify technical constraints or risks early and coordinate with Product and Engineering teams when needed.

Go-Live Readiness

• Establish and manage structured go-live readiness checklists.
• Validate that all required approvals (compliance validation, operational controls, and technical readiness) are completed prior to activation.
• Ensure operational processes are defined before launch.

Transition to Run Phase

• Ensure structured handover to Support and Operations teams with full documentation and context.
• Confirm that platform teams understand operational processes, support channels, and escalation paths.
• Monitor early-life platform performance to mitigate post-launch instability.

Continuous Improvement

• Identify onboarding and expansion friction points and drive cross-functional process improvements.
• Improve onboarding documentation and enablement materials.
• Define and monitor key onboarding KPIs such as: time-to-revenue, onboarding cycle times, go-live predictability, post-launch satisfaction and performance.
• Collaborate with Product and Operations teams to anticipate operational impacts from roadmap or regulatory changes.

Who You Are

• 10+ years of experience in onboarding, implementation management, program management within a PSP, Fintech, or regulated SaaS environment.
• Proven experience coordinating complex, cross-functional launches involving Sales, Compliance, Technical, Product, and Support teams.
• Strong understanding of payment operations and regulatory workflows (KYC/KYB, safeguarding, go-live controls).
• Comfortable owning timelines, driving accountability across teams, and managing launch readiness decisions.
• Data-oriented, with experience tracking KPIs such as time-to-revenue, phase cycle times, and post-launch CSAT.
• Clear communicator able to align operational teams and senior stakeholders around priorities and risk mitigation.
• Structured and pragmatic, with the ability to balance speed, compliance, and operational risk.

Additional information

Interview process:

• HR call
• Interview with VP
• Interview with SE team members
• Case study (if applicable)
• Call with Chief Commercial Officer