The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success.

The Digital Experience & Experimentation family of products includes Product Analytics, Feature Flags, Experimentation, and Session Replay and is a fast-growing segment at Datadog and addresses a distinct buyer, product managers, digital experience teams, and product engineers building and optimizing customer-facing applications. As a Product Solutions Architect, you will partner closely with Datadog customers and the Product team to design architectures, implement best practices, and drive adoption of this digital experience product family across customer environments.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as an in-house subject matter expert for the Datadog Product Analytics, Feature Flags, Experimentation, and Session Replay and related products.
• Partner with field teams to offer guidance on architecture choices, SDK instrumentation, data collection, and best practices to large Enterprise customers as they adopt the product family.
• Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience.
• Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community.
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities.
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Product Analytics product family.
• Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments.
• Collaborate on defining the technical GTM motion for Feature Flags and Experimentation, including competitive positioning against competitors to enable Sales Engineers globally to run these conversations independently.

Who You Are:

• 5+ years of experience solving complex problems for customers and a strong knowledge of building applications, specifically using product analytics, feature flagging, or digital experience tooling.
• You have excellent verbal and written communication skills.
• Familiarity with product analytics platforms and optimizing them for Enterprise level production usage (e.g. Adobe Analytics, Google Analytics, Amplitude, Mixpanel, Heap, Contentsquare, FullStory, PostHog).
• Fluent in the digital experience and product analytics market domain, competition, technological shifts, and customer needs related to feature flag management, experimentation, and session replay.
• In-depth knowledge or experience with leveraging feature flag and experimentation tools (LaunchDarkly, Eppo, Split, Optimizely, etc.) and session replay platforms (FullStory, Contentsquare, Microsoft Clarity, etc.).
• Someone who can analyze Codebase and understands CI/CD, branch strategies and how that can influence Feature Flags.
• Experience with commonly used web and mobile languages and frameworks such as JavaScript, TypeScript, React, Python, iOS/Swift, Android/Kotlin, and file formats such as JSON and YAML.
• You are comfortable operating in rapidly evolving, ambiguous technical domains.
• You build deep context across teams and translate it into reusable, scalable solutions.
• You take ownership from problem definition through implementation and measurable outcomes.
• You are highly detail-oriented, particularly when working on architectures and customer-facing technical assets
• You bring strong listening and consultative skills and are experienced supporting customers in high-pressure, complex situations.
• Able to sit up to 4 hours, traveling to and from client sites.
• Able to travel via auto, train, or air up to 40% of the time.

Bonus Points:

• Successful track record with 5+ years experience working as a Growth Engineering 
• Experience using Datadog and/or other observability tools with Product Analytics, or Feature Flags.
• Have proven experience deploying observability or analytics instrumentation in production environments at scale.
• Background in experimentation program design, defining success metrics, guard rails, and statistical significance frameworks for A/B tests.
• Experience with privacy-by-design and data governance for session replay, including PII masking, consent management, and data residency requirements in regulated industries.
• Experience collaborating with open source projects and active engagement within associated communities.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are looking for a Senior Product Manager, Consumer Payments to lead Toast’s consumer payments strategy and product area. This role will shape how diners pay across the Toast ecosystem, while also helping restaurants benefit from more seamless experiences, stronger guest loyalty, and improved economics.

In this role, you will define and drive the strategy, roadmap, and execution for consumer payment experiences at Toast. This includes card and stored value experiences, guest checkout innovation, loyalty- and rewards-linked payments, and emerging payment methods that improve both the guest experience and cost of acceptance.

You will work cross-functionally with teams across Consumer, Payments, Engineering, Design, Data, Risk, Operations, Partnerships, Legal, Finance, and Go-to-Market to turn an ambitious vision into a scalable and differentiated product portfolio. This role sits at the intersection of consumer experience, payments innovation, and business strategy, and requires strong product judgment, technical fluency, leadership, and comfort operating in ambiguity.

A day in the life (Responsibilities) 

• Own the product vision, strategy, and roadmap for Consumer Payments, aligning near-term execution with Toast’s long-term strategy.
• Define the end-to-end consumer payment experience across areas such as wallet, stored value, guest checkout, rewards-linked payments, and emerging lower-cost payment methods.
• Partner with Consumer and Guest teams to create payment experiences that are seamless, intuitive, and habit-forming for diners across Toast surfaces.
• Work closely with other Payment teams, Risk, Finance, Legal, and Operations teams to design solutions that are compliant, scalable, and economically compelling.
• Drive product discovery and prioritization grounded in customer needs, business impact, technical feasibility, and strategic differentiation.
• Lead complex cross-functional initiatives involving internal platform teams and external partners.
• Translate broad strategic goals into clear milestones, measurable outcomes, and focused execution plans.
• Use data to evaluate adoption, engagement, conversion, retention, payment mix, margin impact, and customer value.
• Communicate strategy, priorities, tradeoffs, progress, and risks clearly to senior leadership and stakeholders across Toast.
• Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

Do you have the right ingredients?* (Requirements)

• 8+ years of product management experience, including significant experience in payments, fintech, consumer payments, wallets, or other complex platform businesses.
• Track record of defining, building, and scaling products in ambiguous, cross-functional environments.
• Strong understanding of digital payments, wallets, stored value, alternative payment methods, or consumer fintech ecosystems.
• Ability to balance customer experience, technical complexity, risk and compliance constraints, and business economics.
• Strong technical fluency and comfort partnering deeply with engineering on architecture, APIs, dependencies, and rollout planning.
• Excellent communication and stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams.
• Strong analytical and strategic thinking skills, with the ability to move fluidly between detail and big-picture strategy.
• Experience with marketplace, network, loyalty, or two-sided platform models is a plus.

Special Sauce* (Nice to Have)

• Experience building wallet, stored value, prepaid, debit, or rewards-linked payment products.
• Familiarity with merchant economics, cost-of-acceptance levers, or alternative payment rails such as ACH or pay by bank.
• Experience in hospitality, commerce, or local marketplace products.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-REMOTE