Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
• Some projects may require business travel to other sites
• Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
• Arrival 06:00 to 09:00
• Lunch break Minimum 30 minutes 11:45 – 13:45
• Departure 16:15 to 20:00
• Friday
• Arrival 6:00 to 9:00
• Departure 12:15 to 17:00
• Public Holiday of Luxembourg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

 Mandatory Requirements

1. Professional Experience
1. Proven experience of at least 3 years in IT Cyber Security.
2. Proven experience of at least 1 year in a NATO environment.

1. Proven experience and skills (Minimum 4 of the below)
1. Next Generation Firewalls (including Intrusion Detection/Prevention System), 
2. Web Application Firewalls and Reverse Proxies, 
3. Web Proxies
4. E-mail gateways
5. Vulnerability Management
6. Anti-malware, sandboxing and endpoint protection technologies
7. Public Key Infrastructures (PKIs), smartcards and user authentication technologies
8. Mobile Device Management (MDM)
9. Apple infrastructure and iOS management
10. Security Information and Event Management (SIEM) 
11. Multi-Factor authentication
12. Privileged Access Management
13. Basic Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies

1. Proven knowledge of
1. Basic Knowledge - Cloud Architecture and Security
2. Basic Knowledge - Operating System (Windows and Linux) security and of Active Directory security
3. Basic Knowledge - Networking protocols
4. Basic Knowledge - Application Security
5. Basic Knowledge - Programming Skills in Bash or Python or Perl
6. Basic Knowledge - Offensive security tactics, techniques, tools and procedures
7. Triage following procedures - Handling security alerts (ex: antivirus alert, suspicious email report)
8. Basic Knowledge - Handling security incident/intrusion 

1. Language
1. Proficiency in English, written and oral, equivalent to CEFR B2 or higher
2. Security Clearance

Hold a valid NATO SECRET (or higher) security clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
• Some projects may require business travel to other sites
• Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
• Arrival 06:00 to 09:00
• Lunch break Minimum 30 minutes 11:45 – 13:45
• Departure 16:15 to 20:00
• Friday
• Arrival 6:00 to 9:00
• Departure 12:15 to 17:00
• Public Holiday of Luxenberg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

 Mandatory Requirements

1. Professional Experience
1. Proven experience of at least 5 years in IT Cyber Security.
2. Proven experience of at least 1 year in a NATO environment.
2. Proven experience and skills (Minimum 8 of the below)
1. Next Generation Firewalls (including Intrusion Detection/Prevention System), 
2. Web Application Firewalls and Reverse Proxies, 
3. Web Proxies
4. E-mail gateways
5. Vulnerability Management
6. Anti-malware, sandboxing and endpoint protection technologies
7. Public Key Infrastructures (PKIs), smartcards and user authentication technologies
8. Mobile Device Management (MDM)
9. Apple infrastructure and iOS management
10. Security Incident Event Management (SIEM) 
11. Multi-Factor authentication
12. Privileged Access Management
13. Good Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies
3. Skills
1. Good Knowledge - Web application penetration testing
2. Good Knowledge - Mobile application penetration testing
3. Good Knowledge - Source code vulnerability analysis
4. Good Knowledge - Ability to identify and exploit web vulnerabilities  (XSS, CSRF, SQLi, SSRF, arbitrary file upload, etc.) 
5. Good Knowledge - Ability to identify and exploit mobile vulnerabilities  (API issues, insecure storage, memory corruption, deep links, etc.) 
6. Good Knowledge - Network penetration testing experience 
7. Good Knowledge - Protocol analysis 
8. Good Knowledge - CTF experience
9. Good Knowledge - Secure coding practices 
10. Good Knowledge - Cryptography 
11. Good Knowledge - Red and Blue team experience
4. Proven knowledge of
1. Good Knowledge - Cloud Architecture and Security
2. Good Knowledge - Operating System (Windows and Linux) security and of Active Directory security
3. Good Knowledge - Networking protocols
4. Good Knowledge - Application Security
5. Experience allowing to write scripts efficiently - Programming Skills in Bash or Python or Perl
6. Good Knowledge - Offensive security tactics, techniques, tools and procedures
7. Triage, following, procedures pro-active pivoting and hunting - Handling security alerts (ex: antivirus alert, suspicious email report)
8. Good Knowledge - Handling security incident/intrusion 
5. Language
1. Proficiency in English, written and oral, equivalent to CEFR B2 or higher
2. Ability to write clear and concise reports and technical documentation with proper justification
3. Ability to explain issues at different levels of the hierarchy and in particular to management
6. Security Clearance
1. Hold a valid NATO SECRET (or higher) security clearance

Spektrum supports apex purchasers (NATO, UN, EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Background

NATO Support and Procurement Agency (NSPA) operates a large Local Area Network (LAN). NSPA also provides services to both internal users and external customers from systems hosted in several data centres. To deliver a wide range of Computer Information System (CIS) services, the whole ICT infrastructure is stretched across the LAN and numerous DMZs, requiring security protection and defence in depth with several layers of cyber protection

Project Duration

3 years

Duties and Responsibilities

• Design, document and provide assurance that the NSPA cyber security architecture is secured.
• Assess new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Evaluate vulnerabilities and design mitigations.
• Provide Cyber Security advisory and recommendations.

Skills and Experience

• Proven experience of at least 10 years - on medium/large projects – on complex and reliable security architecture.
• Proven experience of at least 3 years in a NATO environment.
• Proven experience in leading a full NATO system accreditation
  • Design, System Specific Security Requirement Statement (SSRS)
  • Security Operating Procedures (SecOps)
  • Concept of Operations (Con Ops).
• Proven experience and skills in the following areas:
  • Next Generation Firewalls
  • Web Application Firewalls
  • E-mail gateways
  • Intrusion Prevention System
  • Vulnerability management
  • Mobile Device Management
  • Apple infrastructure and iOS management
  • Web Proxies
  • Reverse Proxies
  • Anti-malware and endpoint protection technologies
  • Public Key Infrastructures (PKIs) and Security Incident
  • Multi-Factor authentication
  • Privileged Access Management
  • Event Management (SIEM) systems.
• Proven knowledge of:
  • Cloud Architecture and Security
  • Microsoft 365 security
  • Operating System (Windows and Linux) security and of Active Directory security
  • Networking protocols
  • Application Security
• Offensive security tactics, techniques, tools and procedures:
  • Security incident/intrusion handling
  • Project management
• Experience in triage of security alerts.
• Proficiency in English, written and oral, equivalent to CEFR B2 or higher
• Ability to explain issues at different levels of the hierarchy and in particular to management
• Ability to write clear and concise reports and technical documentation with proper justification

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
  • Some projects may require business travel to other sites
  • Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
  • Arrival 06:00 to 09:00
  • Lunch break Minimum 30 minutes 11:45 – 13:45
  • Departure 16:15 to 20:00
• Friday
  • Arrival 6:00 to 9:00
  • Departure 12:15 to 17:00
• Public Holiday of Luxenberg will be applicable

Security Clearance

• Valid NATO SECRET Personal Security Clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
• Some projects may require business travel to other sites
• Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
• Arrival 06:00 to 09:00
• Lunch break Minimum 30 minutes 11:45 – 13:45
• Departure 16:15 to 20:00
• Friday
• Arrival 6:00 to 9:00
• Departure 12:15 to 17:00
• Public Holiday of Luxenberg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

 Mandatory Requirements

1. Professional Experience
1. Proven experience of at least 5 years in IT Cyber Security.
2. Proven experience of at least 1 year in a NATO environment.
2. Proven experience and skills (Minimum 8 of the below)
1. Next Generation Firewalls (including Intrusion Detection/Prevention System), 
2. Web Application Firewalls and Reverse Proxies, 
3. Web Proxies
4. E-mail gateways
5. Vulnerability Management
6. Anti-malware, sandboxing and endpoint protection technologies
7. Public Key Infrastructures (PKIs), smartcards and user authentication technologies
8. Mobile Device Management (MDM)
9. Apple infrastructure and iOS management
10. Security Incident Event Management (SIEM) 
11. Multi-Factor authentication
12. Privileged Access Management
13. Good Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies
3. Skills
1. Good Knowledge - Web application penetration testing
2. Good Knowledge - Mobile application penetration testing
3. Good Knowledge - Source code vulnerability analysis
4. Good Knowledge - Ability to identify and exploit web vulnerabilities  (XSS, CSRF, SQLi, SSRF, arbitrary file upload, etc.) 
5. Good Knowledge - Ability to identify and exploit mobile vulnerabilities  (API issues, insecure storage, memory corruption, deep links, etc.) 
6. Good Knowledge - Network penetration testing experience 
7. Good Knowledge - Protocol analysis 
8. Good Knowledge - CTF experience
9. Good Knowledge - Secure coding practices 
10. Good Knowledge - Cryptography 
11. Good Knowledge - Red and Blue team experience
4. Proven knowledge of
1. Good Knowledge - Cloud Architecture and Security
2. Good Knowledge - Operating System (Windows and Linux) security and of Active Directory security
3. Good Knowledge - Networking protocols
4. Good Knowledge - Application Security
5. Experience allowing to write scripts efficiently - Programming Skills in Bash or Python or Perl
6. Good Knowledge - Offensive security tactics, techniques, tools and procedures
7. Triage, following, procedures pro-active pivoting and hunting - Handling security alerts (ex: antivirus alert, suspicious email report)
8. Good Knowledge - Handling security incident/intrusion 
5. Language
1. Proficiency in English, written and oral, equivalent to CEFR B2 or higher
2. Ability to write clear and concise reports and technical documentation with proper justification
3. Ability to explain issues at different levels of the hierarchy and in particular to management
6. Security Clearance
1. Hold a valid NATO SECRET (or higher) security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills

Must have an understanding of these technologies and the ability to configure them:

• LAN features such as RSTP (and its optimisations), 802.1Q
• IP features such as PAT, DHCP, HSRP and OSPF
• IOS security features, such as the IOS firewall

Product Qualifications

• Cisco 800, 2800, 2900, 3800, 3900 and 7200 router series
• Cisco 3750, 3850, 3560, 2940, 6500 and 9300 Catalyst series switches. NX7k and NX9k
• Fluke Trueview and VPM appliances
• Network analysers and sniffers for troubleshooting or network capacity planning
• Cisco Prime Infrastructure
• Security management platform Cisco ISE
• Solarwinds Orion
• Opsview
• ZABIX, Smokeping
• Linux environment: Redhat, Debian
• ATMedia Ethernet encryptors 1G and 10G design and setup
• Ucopia captive portal infrastructure design and setup

Competencies

• Good communications skills.

Experience

• At least 2 years’ experience in a technical networking or telecoms role, implementing and supporting LAN and WAN networking infrastructures

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

Any of the following certifications:

• CCT Routing and Switching
• CCNA Routing and Switching
• CCNA Wireless
• DEVNET
• CCNP ENCOR
• 300-620 DCACI
• SD WAN
• CCNP Routing and Switching
• CCNP Voice
• CLCOR 350-801
• CCIE Routing and Switching
• CCIE Service Provider
• 1 Mobile Iron (Support Specialist Fundamental 8.5 + Intermediate 7.5 + Design and Deployment 7.5 + Core Deployment & Admin Fundamentals 9.1)
• MS AZ900
• F5 L101
• F5 L201, L303, L304
• INFOBLOX CDAT

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French is (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00)
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Introduction

NSPA are looking for engineers to support their Cyber Security infrastructure to covering day to day and project activities, in addition providing Cyber Security services to NSPA customers or partners from across the NATO nations.

Day to Day Activities

• Planning and carrying out the replacement of products or technologies within the infrastructure. This will involve developing time schedules, collaborating with the helpdesk, communicating with the customers, configuring the new equipment and performing the actual migration work. Following this, documentation and diagrams will have to be updated.
• Operating and maintaining a wide variety of different cyber security solutions on a day-to-day basis, including but not limited to: Network firewall, web proxy, mail proxy and anti-spam, antivirus for servers, DMZ segregation, web application firewall, intrusion prevention, SIEM log correlation and reporting, managed file transfer, certificates, strong authentication etc.
• Providing support on various cyber security tasks and operations, such as incident response, troubleshooting, change management, write and implement security procedures for operating security solutions, lifecycle management, security and risk assessments, etc.

Project Activities

• Assessment of new cyber security products or technologies. This will involve researching the product, liaising with the manufacturer, arranging for a lab trial, conducting a test phase and then writing a report and making recommendations to NSPA.
• Design and implementation of new secure solutions for various projects and to ensure that NSPA Cyber Security posture remains adequate and aligned with best practices.
• Operating effectiveness testing and improvement of existing cyber security controls involving various cyber security technologies (including but not limited to network firewalls, Web Application firewalls, SIEM, Network IPS, e-mail protection, web browsing protection, Public Key Infrastructure, Medium and Strong authentication, etc.).
• Cyber Security advisory and support provided for various customer projects.
• Cyber Security penetration testing project.

Working Location

• Main working location: Capellen, Luxembourg (NSPA HQ)
  • Some projects may require business travel to other NSPA Locations
  • Some remote/hybrid work may be required

Working Hours

• Monday to Thursday:
  • Arrival 06:00 to 09:00
  • Lunch break Minimum 30 minutes 11:45 – 13:45
  • Departure 16:15 to 20:00
• Friday
  • Arrival 6:00 to 9:00
  • Departure 12:15 to 17:00
• Public Holiday of Luxembourg will be applicable
• Some on-call duties and weekend work will be required on a rotation basis

Project Duration

• 3 years + 2 Years

Mandatory Requirements

Professional Experience

• Proven experience of at least 5 years in IT Cyber Security.
• Proven experience of at least 1 year in a NATO environment.

Proven experience and skills (Minimum 8 of the below)

• Next Generation Firewalls (including Intrusion Detection/Prevention System),
• Web Application Firewalls and Reverse Proxies,
• Web Proxies
• E-mail gateways
• Vulnerability Management
• Anti-malware, sandboxing and endpoint protection technologies
• Public Key Infrastructures (PKIs), smartcards and user authentication technologies
• Mobile Device Management (MDM)
• Apple infrastructure and iOS management
• Security Incident Event Management (SIEM)
• Multi-Factor authentication
• Privileged Access Management
• Good Knowledge - Ability to troubleshoot and solve issues involving the aforementioned technologies

Proven knowledge of:

• Good Knowledge - Cloud Architecture and Security
• Good Knowledge - Operating System (Windows and Linux) security and of Active Directory security
• Good Knowledge - Networking protocols
• Good Knowledge - Application Security
• Experience allowing to write scripts efficiently - Programming Skills in Bash or Python or Perl
• Good Knowledge - Offensive security tactics, techniques, tools and procedures
• Triage, following, procedures pro-active pivoting and hunting - Handling security alerts (ex: antivirus alert, suspicious email report)
• Good Knowledge - Handling security incident/intrusion

Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher
• Ability to write clear and concise reports and technical documentation with proper justification
• Ability to explain issues at different levels of the hierarchy and in particular to management

Security Clearance

• Hold a valid NATO SECRET (or higher) security clearance

We’re looking for an Intermediate Software Developer, DevOps who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open remotely to applicants located in Luxembourg.

WHAT YOU’LL DO:

• Write software - tools, libraries, automation, services 
• Design and build our infrastructure platform
• Identify and implement new platform features
• Research and evaluate new technologies
• Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
• Diagnose and repair our distributed systems
• Perform maintenance, upgrades and migrations
• Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
• Provide executable interfaces to our infrastructure platform
• Provide tools and best practices to support the entire software development lifecycle
• Participate in a flexible on-call rotation 
• Communicate by writing documentation, participating in meetings, and showing off your work at demos
  
  

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering or equivalent experience working in an SRE, DevOps or software engineering role
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
• Preferred. Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring
• Preferred. Experience with operating, building and maintaining cloud infrastructure
• Preferred. An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product
  
  

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Remote