Talent Acquisition Jobs in London.
All active Talent Acquisition roles based in London.
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Global S&O Manager, Growth & Marketing
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes? Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!
As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.
Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.
Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.
What you’ll be doing
- Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
- Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
- Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
- Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
- Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
- Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
- Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets
Our Humble Expectations
- You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
- You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
- You have experience in forecasting, financial planning & budget allocation
- You have an analytical approach when using data to design, develop and execute marketing strategies
- You have excellent Excel and data handling skills
- You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
- You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
- You communicate clearly and concisely in written and verbal comms and are fluent in English
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
Are you a seasoned Lead Technical Recruiter with a precision attitude and a deep understanding of the quantitative landscape? Look no further! Ripple is seeking a Lead Technical Recruiter to join our dynamic team and help us secure the elite talent necessary to drive our high-frequency growth and algorithmic innovation. As the Lead Technical Recruiter, you will be a crucial architect of our talent pipeline, owning the end-to-end process for specialized Quantitative Engineers and Researchers. You will partner closely with hiring managers to identify and attract the world's brightest mathematical and technical minds.
In this role, you will have the opportunity to work with a versatile team and play a key role in crafting the future of Ripple. You will work closely with our Talent Acquisition team to develop and implement a sophisticated recruiting strategy that aligns with our strategic objectives, while providing an exceptional candidate experience for high-stakes talent. Join us and be part of a company that is revolutionizing the way we think about global payments through innovative engineering!
WHAT YOU’LL DO:
- Own the specialized recruiting process from sourcing to complex offer negotiations for Quantitative Engineering and Algorithmic Trading positions.
- Develop high-level strategies to meet aggressive hiring goals, working alongside Engineering Leads to align technical priorities and performance objectives.
- Plan out-of-the-box sourcing strategies to attract elite talent from niche environments like Kaggle, GitHub, ArXiv, competitive programming forums (Codeforces), and quantitative finance conferences (NeurIPS, ICML).
- Ensure a white-glove candidate experience, keeping sophisticated candidates advised and well-prepared for rigorous technical assessments throughout the entire process.
- Partner with hiring managers to deeply understand the nuances of specific quant stacks, modeling requirements, and performance engineering needs.
- Own and drive the intake meeting, interview team kick-off, and technical debrief process to ensure a data-driven hiring bar.
- Deliver weekly performance analytics and progress reports to hiring managers and senior leadership.
WHAT YOU'LL BRING:
- 7+ years of proven experience in recruiting, with at least 3+ years specifically focused on Quantitative Engineering, High-Frequency Trading (HFT), or Machine Learning talent.
- A blend of agency (specialized search) and in-house startup experience is preferred to navigate both high-volume and high-touch environments.
- Strong sourcing skills with a proven track record of converting passive, highly-compensated talent into hires.
- Experience using niche channels to source candidates, including math Olympiads, research labs, and diversity-in-STEM academic events.
- Self-starter mentality who thrives in a fast-paced, collaborative environment with exceptional organizational precision.
- In-depth knowledge of the quantitative tech stack, including proficiency in discussing C++, Python (NumPy/Pandas), Rust, Low-Latency systems, and Distributed Computing.
- Experienced Bay Area or Financial Hub recruiter with extensive knowledge of the competitive landscape in FinTech and quantitative hedge funds.
- Expertise in the tools of the trade: Greenhouse (ATS), LinkedIn Recruiter, specialized sourcing tools (e.g., Entelo, SeekOut), and technical repositories like GitHub.
- Strong written and verbal communication skills, with the ability to "speak the language" of PhDs and elite engineers.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ready to apply?
Apply to Ripple
Director of Pricing Strategy
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets. As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will
In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform.
An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature. You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance.
What you'll be doing:
- Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market.
- Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)
- Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR.
- Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals.
- Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery.
- Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts.
- Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.
Who you are:
- Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
- Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments.
- Familiarity with different pricing and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR, churn, rule of 40, etc.)
- Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
- High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
- Strong analytical skills and commercial acumen: comfortable creating compelling business cases.
Benefits:
Copenhagen
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
- Employee discounts to restaurants and shops
- Restricted Stock Units
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
Ready to apply?
Apply to Trustpilot
Director of Pricing Strategy
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets. As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will
In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform.
An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature. You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance.
What you'll be doing:
- Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market.
- Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)
- Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR.
- Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals.
- Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery.
- Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts.
- Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.
Who you are:
- Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
- Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments.
- Familiarity with different pricing and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR, churn, rule of 40, etc.)
- Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
- High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
- Strong analytical skills and commercial acumen: comfortable creating compelling business cases.
Benefits:
London
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
- Private Medical Insurance
- Critical Illness Cover
- Restricted Stock Units
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
Ready to apply?
Apply to Trustpilot
Marketing Manager, FT Live
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About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our Commitment to Diversity, Equity and Inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The Role
FT Live, the events division of the Financial Times, brings together senior business leaders, policymakers and industry experts through world-class conferences, summits and forums.
As Marketing Manager, Events, you will play a central role in driving the growth and success of FT Live’s global event portfolio. You will develop and deliver strategic, data-driven marketing campaigns that build awareness, engage target audiences and maximise delegate and sponsorship revenue.
This is an exciting opportunity for a commercially minded marketer who thrives in a collaborative, fast-paced environment and is passionate about creating impactful audience experiences through events.
Key Responsibilities
- Develop and implement integrated, multi-channel marketing strategies to drive event awareness, audience growth, delegate attendance and sponsorship revenue
- Identify and target new audience segments using market insights to refine messaging and improve campaign effectiveness
- Define clear event value propositions and audience messaging across campaigns and channels
- Manage marketing budgets and optimise spend to maximise return on investment
- Identify data gaps and implement lead generation strategies to support commercial targets
- Plan and deliver end-to-end campaigns across email, web, paid media, SEO, social and content marketing
- Collaborate with internal partners to produce compelling marketing assets and campaign content
- Own and optimise event websites to ensure a seamless customer journey from awareness through to registration
- Develop and manage strategic partnerships with media, associations and industry organisations to extend campaign reach
- Monitor campaign performance and important measurements throughout the event lifecycle, optimising activity to improve results
- Conduct post-event analysis to identify insights and inform future campaign strategies
- Work closely with Content, Delegate Sales, Commercial and Operations teams to support event success and revenue growth
- Collaborate with design, data and performance marketing teams to deliver high-impact, data-led campaigns
Required Skills and Experience
- 4–5+ years’ B2B marketing experience, ideally within events, media or agency environments
- Proven experience developing and delivering multi-channel marketing campaigns that drive audience growth and engagement
- Strong strategic and commercial mentality, balancing creativity with data-driven decision-making
- Excellent copywriting, communication and collaborator management skills
- Experience using CRM systems, marketing automation platforms and analytics tools, including Google Analytics
- Strong understanding of digital marketing channels including email, paid media, SEO and social media
- Comfortable using marketing technologies, with exposure to AI tools considered advantageous
- Highly organised with the ability to manage multiple projects and deadlines in a fast-paced environment
- Collaborative and proactive approach, with the ability to work effectively across cross-functional teams
Desirable
- Experience marketing B2B conferences, summits or premium live events
- Familiarity with audience acquisition and lead generation strategies within subscription, media or events businesses
- Experience working with partnership or sponsorship marketing initiatives
What’s in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.
#LI-KF1
Ready to apply?
Apply to Financial Times
Senior Manager, Finance EMEA - Fixed Term Contract
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Position Summary:
ultradedicated – Your biggest challenges yield rare possibilities
We are seeking a highly capable and proactive Senior Finance Manager, EMEA to join our rapidly growing team in the EMEA Region. This is a critical new headcount addition that will be instrumental in stabilizing core financial controls and supporting a region expected to continue to grow its topline and investment.
Reporting to the EMEA Finance Director, the Senior Finance Manager will take ownership of essential operational and compliance duties. This role is ideal for a detail-oriented, commercially astute finance professional ready to thrive in a complex, fast-paced environment characterized by significant growth, multiple markets, new product launches (including gene therapies), and evolving partner deals.
Work Model:
Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.
Or
Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.
Responsibilities:
- Perform detailed, day-to-day Opex tracking, variance analysis, and reporting, supporting OPEX and cost savings/productivity initiatives through transparent reporting and targeted analytics
- Provide proactive budget holder support to Commercial and Medical teams, ensuring strict adherence to budgets and financial policies
- Manage and control transactional volume related to increased headcount, vendor management, and travel/expense reporting
- Generate monthly and quarterly performance reports and review with regional, country, and department managers
- Maintain controllership of expenses, with focus on all OpEx lines directly controlled by the European entities
- Deliver monthly and quarterly results reporting, including variance analysis and corrective action plans, and recommend cost-saving initiatives to achieve financial targets
- Work closely with US-based teams to support procure-to-pay, payroll, management/statutory reporting, IT, HR, and other corporate processes
- Drive process improvement projects with corporate and regional functions to deliver cost and operational efficiencies across the region
- Support monthly and quarterly financial close processes, including preparation of accruals and detailed revenue reconciliation across multiple brands, countries, and partner deals
- Lead improvements in FP&A reporting, forecasting, and automation to enhance reliability, efficiency, and insight generation
- Act as the primary liaison for Global Accounting, Supply Chain, and Tax, supporting compliance and minimizing operational risk across the region
- Identify and implement improvements in core financial processes and utilize data analytics (Power BI, Excel) to deliver insights, scenario planning, and support senior stakeholder decision-making
Requirements:
- Minimum 5+ years of progressive experience in Finance (FP&A, Controlling, or Corporate Finance), in the biotech, pharmaceutical, or life sciences sector in a European context
- Master’s degree in finance, Accounting, Economics, or relevant field; professional qualification (CFA, ACA, ACCA, CIMA or equivalent) highly desirable
- Fluent English required; additional European language (e.g., German, French) a strong asset
- Demonstrable understanding of biotech business drivers, including revenue recognition for complex licensing/partner deals and product launch dynamics
- Strong proficiency in Opex tracking, financial analysis, and budget management
- Solid understanding of revenue recognition principles within pharmaceutical or life sciences environments
- Advanced Microsoft tools skills, including Excel and Power Query, with experience using ERP/financial planning systems and Power BI
- High attention to detail with a strong focus on compliance and financial control
- Proven ability to work cross-functionally and act as a liaison with global teams while building strong relationships
- Ability to manage high volumes of transactional activity while maintaining data integrity, alongside strong personal effectiveness (resilience, accountability, and self-motivation)
#LI-CK1 #LI-Remote
Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Quantitative Researcher – PhD & Postdoc Opportunities
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Eligible candidates: Final-year PhD students or postdoctoral researchers
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Over the years, QRT has invested in a global research and execution platform which has been deployed to cover all geographies and asset classes. This platform covers a broad spectrum from high to low frequency trading systems. Our culture is centred around technology, automation, and industrialized processes. We operate in multiple languages from C++ to Python and embrace open-source software.
Your future role within QRT
You will join a team of quantitative researchers to learn how to design trading algorithms in a real-world data environment – a fast track to become a seasoned quantitative researcher. Surrounded by peers who have successfully transitioned from academia to applied research, you will receive mentorship from experienced professionals who will help you translate your theoretical expertise into real-world impact. The research environment at QRT is designed to be collaborative and intellectually stimulating.
Within one of QRT's systematic teams - spanning high, mid, and low-frequencies - your core objective will be to develop high-quality predictive signals:
- Leverage access to vast and diverse datasets to identify hidden statistical patterns and market opportunities.
- Collaborate with fellow researchers to exchange ideas and refine methodologies.
- Translate theoretical models into production-ready signals.
- Lead the full research cycle - from idea generation to implementation.
Your present skillset
- Holding or pursuing a PhD (final year) degree in a quantitative field such as statistics, mathematics, physics, biology, computer science, or engineering.
- A pragmatic attitude towards translating theoretical models into real-world data problems.
- Proficiency in Python (preferred) or another leading programming language such as R, MATLAB, C++, or C#.
- Experience working with large datasets across multiple time frames (a plus).
- Ability to multitask in a fast-paced environment with attention to detail.
- Intellectual curiosity to explore new data, solve complex problems, and connect ideas across disciplines.
- Ability to work autonomously, in a collegial and collaborative setting, and with colleagues from diverse backgrounds and areas of expertise.
- Strong communication skills.
- Fluency in English (additional languages are a plus).
Interviewing:
- Apply online: All applications are reviewed by our Talent Acquisition Team, on a rolling basis.
- Interviews: Conducted on-site or via Teams, they assess both your technical expertise and alignment with our collaborative culture.
We invite candidates for the Quantitative Research position to take part in one of our Data Challenges. This task is designed to give you insight into the daily responsibilities of the role and allows us to assess your abilities and interest: Challenge data (ens.fr)
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance
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Apply to Qube Research & Technologies2026 - Internship, Data Engineering
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Programme duration: from 5 to 6 months, starting in 2026.
Who qualifies: Penultimate or final year students completing a Bachelor's, Master's.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Over the years, QRT has invested in a global research and execution platform which has been deployed to cover all geographies and asset classes. This platform covers a broad spectrum from high to low frequency trading systems. We thrive at the intersection of cutting-edge technology, smart automation, and scalable processes, enabling us to move fast, think big, and deliver at scale.
We are committed to identifying and developing exceptional talent, and are inviting a new cohort of outstanding individuals to join us in the year ahead. Our internship offers a stimulating, intellectually rigorous, and high-performance environment, where collaboration is key to success. You will work alongside and be mentored by industry-leading professionals, gaining invaluable experience and positioning yourself for the opportunity to secure a full-time graduate role upon successful completion of the program.
Your future role at QRT
Throughout the recruitment process, we will work to align your skills, interests, and potential with the teams where you can make the greatest impact. As part of QRT’s data teams, you will work at the heart of our research and trading operations - designing, building, and managing the data solutions that underpin our strategies. You will collaborate closely with Traders, Researchers, and Engineers to ensure our data infrastructure is robust, scalable, and able to power cutting-edge quantitative research. Your work will involve tackling complex challenges in data acquisition, engineering, and platform design.
Examples of potential roles and projects include:
- Quantitative Data Analyst
Source, design, and onboard new datasets in line with priorities set by trading desks. Support data integration into trading systems, propose data-driven solutions to unlock new research opportunities, and manage the full lifecycle of data sourcing projects, from acquisition and exploration to design. Collaborate with Data Engineers to bring datasets into production at scale.
- Data Engineer
Manage extensive datasets across QRT’s research and trading platforms. Design and implement data stores and APIs, monitor the health and performance of data processes, and deliver production-ready datasets. Provide direct support to Researchers and Traders to ensure they can fully leverage the capabilities of our data platform.
- Data Platform Engineer
Build and maintain the large-scale data infrastructure that powers our research environment. Focus on the ingestion, processing, and serving of data for both real-time and batch workflows, ensuring the platform operates with low latency and high availability. Continuously monitor and optimize system performance to handle growing volumes of complex datasets efficiently.
Your present skillset
- Strong core computer science foundations, including algorithms, data structures, parallel programming, and object-oriented programming (OOP).
- Genuine interest in software engineering, infrastructure, or data engineering within a low-latency environment, working in Python.
- Interest to build expertise in high-performance, real-time trading systems
- Excellent communication and analytical skills - you will interact directly with Traders and Researchers
- Drive for rapid autonomy and the ability to work in a fast-paced, high-performance setting.
- Rigorous and structured approach to problem-solving.
Preferred qualifications (a plus):
- Knowledge of databases such as SQL or NoSQL.
- Experience in front-end development.
- Interest in financial markets and/or algorithmic trading.
Interview Process:
- Application - Submit your application online. We review applications on a rolling basis, so we recommend applying early to maximize your chances.
- Technical Assessment - Selected candidates will be invited to complete a coding challenge designed to evaluate core technical and problem-solving skills.
- Interviews - Shortlisted applicants will proceed to interviews, conducted either on-site or via Microsoft Teams. These will assess both your technical expertise and your alignment with our culture and values.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Ready to apply?
Apply to Qube Research & Technologies2026 - Internship, Quantitative Research/Trading
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Programme duration: From 4-6 months, starting in 2026. Most individuals join in April, May, or June of each year.
Who qualifies: Penultimate or final year students completing a Bachelor's or a Master's degree.
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Over the years, QRT has invested in a global research and execution platform which has been deployed to cover all geographies and asset classes. This platform covers a broad spectrum from high to low frequency trading systems. We thrive at the intersection of cutting-edge technology, smart automation, and scalable processes, enabling us to move fast, think big, and deliver at scale.
We are committed to identifying and developing exceptional talent, and are inviting a new cohort of outstanding individuals to join us in the year ahead. Our internship offers a stimulating, intellectually rigorous, and high-performance environment, where collaboration is key to success. You will work alongside and be mentored by industry-leading professionals, gaining invaluable experience and positioning yourself for the opportunity to secure a full-time graduate role upon successful completion of the program.
Your future role at QRT
Throughout the recruitment process, we will work to align your skills, interests, and potential with the teams where you can make the greatest impact.
As a Quantitative Research Intern, you could contribute in one of two complementary areas within one of QRT's systematic teams - spanning high, mid, and low-frequencies:
Research
Your core objective will be to develop high-quality predictive signals. You will leverage access to vast and diverse datasets to identify hidden statistical patterns and market opportunities. Collaborating with fellow researchers to exchange ideas and refine methodologies. You will be trained to lead the full research cycle - from idea generation to implementation.
Trading
You will contribute to the live deployment of QRT’s research by working on the systematic trading platform itself. This involves monitoring signal behaviour, tracking performance, and improving execution efficiency, while also helping to identify and manage potential risks. Working closely with senior Researchers and Traders, you will focus on refining and scaling systematic processes, applying your quantitative and programming skills to ensure strategies perform optimally in production.
We’re looking for interns who are curious, creative, and collaborative. If you’re passionate about learning, excited to take on challenges, and ready to make a real impact, you’ll find plenty of opportunities to grow with us.
Your present skillset
- Pursuing an advanced degree in a quantitative field such as data science, statistics, mathematics, physics, or engineering
- High level of technical knowledge in statistics, machine learning, NLP or AI techniques is a plus
- Coding skills required in at least one leading programming language (Python and C++ or C#)
- Experience in exploring large datasets across multiple time frames is a plus
- Capacity to multi-task in a fast-paced environment while keeping strong attention to detail
- Ability to work autonomously, in a collegial and collaborative setting, and with colleagues from diverse backgrounds and areas of expertise.
- Excellent communication skills
- Fluent in English, any other language is a plus
Interviewing:
- Apply online: applications are evaluated on a rolling basis by a member of our Talent Acquisition team. This is a great opportunity to stand out, as we read every application carefully and look for specific, thoughtful answers that reflect your genuine interests.
- Interviews conducted on-site or through Teams allow us to evaluate your technical abilities and how well you align with our company culture.
We encourage you to take part in one of our Data Challenges, which offer a valuable opportunity to engage with the types of problems encountered in the Quantitative Research role while showcasing your analytical and technical skills. Strong performance may lead to direct follow-up from our team, making it an excellent way to gain early visibility in the recruitment process: Challenge data (ens.fr)
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance
Ready to apply?
Apply to Qube Research & TechnologiesTalent Acquisition - Technology
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Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
The Talent Acquisition team partner closely with Technology, Trading, and Business leaders to deliver exceptional hiring outcomes in highly competitive markets. We combine deep market knowledge with a proactive, data-driven approach, ensuring QRT attracts and secures world-class talent. Beyond day-to-day recruitment, the team also supports strategic initiatives such as global office build-outs and continuous improvement of our hiring tools and processes.
Your future role within QRT:
You will play a key role in supporting hiring for our technology and infrastructure teams, with a particular focus on roles that ensure the stability, scalability, and security of our trading platforms.
This is an end-to-end recruitment role with an emphasis on delivery, candidate experience, and developing strong partnerships with hiring managers.
Key responsibilities include:
- Managing end-to-end hiring processes for infrastructure-focused technology roles, including Site Reliability Engineers, Production Engineers, Platform/DevOps Engineers, and Security Engineers.
- Supporting sourcing efforts for technical roles, building talent pipelines through LinkedIn, internal tools, and market research.
- Partnering closely with hiring managers to understand role requirements across infrastructure, production support, and security functions.
- Proactively engaging candidates through outreach, networking, and relevant platforms to build consistent talent pipelines.
- Delivering a high-quality candidate experience from initial contact through to offer and onboarding.
- Supporting hiring projects such as team expansions and contributing to process improvements within Talent Acquisition.
- Working with external agencies where needed, ensuring alignment with QRT’s expectations and standards.
Your Present Skillset:
- 3–5 years of experience in technology recruitment, ideally with exposure to infrastructure, platform, or production-focused roles (e.g. SRE, DevOps, Support Engineering, Security).
- Experience supporting sourcing and delivery in competitive technical markets, with an interest in infrastructure and systems-focused hiring.
- Familiarity with ATS platforms (e.g. Greenhouse) and sourcing tools such as LinkedIn Recruiter.
- Strong organisational skills and the ability to manage multiple roles and stakeholders in a fast-paced environment.
- Clear communication skills and the ability to build effective working relationships with hiring managers and candidates.
- A proactive mindset with a willingness to learn and develop deeper knowledge of technical hiring markets.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Ready to apply?
Apply to Qube Research & TechnologiesTalent Acquisition - Campus
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Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your Future Role at QRT
- Your core objective is to support the full recruitment cycle for our intern and graduate positions.
- Efficiently manage the end-to-end recruitment process while guiding candidates throughout each stage to ensure a positive candidate experience.
- Develop and maintain strong working relationships with Hiring Managers to support effective hiring decisions.
- Plan, coordinate, and attend campus-based activities, including in-house days and interview days for students.
- Collaborate closely with the Campus Team to deliver a global internship and graduate recruitment programme.
- Strengthen and expand QRT’s presence across campus and industry events.
Your present skillset
- 1–4 years of recruitment experience within the technology, data science, investment management, or fintech sectors; in-house campus recruitment experience is preferred.
- Hands-on experience with recruitment platforms, particularly Greenhouse and LinkedIn.
- Excellent verbal and written communication skills in English, with additional languages considered an advantage.
- Highly organised and detail-oriented, with the ability to manage competing priorities and drive tasks through to successful completion.
- A collaborative mindset combined with strong critical thinking, analytical skills, and creative problem-solving abilities.
- Comfortable operating in a high-performance, fast-paced, and continuously evolving environment.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Ready to apply?
Apply to Qube Research & TechnologiesTalent Acquisition Recruiter
Share this job
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We’re looking for an experienced recruiter to join our Talent Acquisition team and help drive hiring for quantitative research and trading roles across Europe. This role plays a key part in supporting QRT’s continued growth by securing top-tier talent and reinforcing our local presence.
Your Future Role at QRT
• Drive and execute QRT’s recruitment strategy to attract, hire, and retain high calibre quant research and trading talent for our European offices
• Leverage your existing network across Europe and proactively source candidates through direct outreach, talent mapping, and referrals
• Collaborate with trusted external recruitment partners and agencies to ensure consistent pipeline flow and meet headcount targets
• Own and manage the full recruitment lifecycle via our ATS (Greenhouse), ensuring a high-touch, seamless candidate experience at every stage
• Bring hiring intelligence and market insights to the table - tracking trends, benchmarking competitors, and advising stakeholders
Your present skillset
• 5+ years of experience recruiting in quantitative finance, trading, or investment roles – either in-house or at a leading search firm
• A strong, active network of talent across Europe, and a proven ability to build and sustain candidate relationships over time
• Track record of successful collaboration with external agencies
• Proficiency with recruiting tools and platforms, especially Greenhouse and LinkedIn
• Data-driven mindset, you use metrics, hiring funnel data, and market benchmarks to inform decisions
• Excellent written and verbal communication skills in English
• Organized, resourceful, you are able to juggle multiple searches with speed and precision
• Self-starter and curious, you like working in a fast-paced, high-performance environment
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Ready to apply?
Apply to Qube Research & Technologies
Enterprise Customer Success Manager
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As a Customer Success Manager, you are the value owner and trusted advisor for your portfolio of customers. You ensure every customer achieves success with Trustpilot — from onboarding and adoption to measurable results and advocacy.Your mission is to maximise product adoption, strengthen customer health, and reduce churn, ensuring customers realise ongoing value and remain engaged, satisfied partners.
What you'll be doing:
- Onboarding & Activation: Lead post-sale onboarding and setup, ensuring a smooth handover from New Business and a strong foundation for adoption.
- Adoption & Value Realisation: Drive measurable Business Adoption across your customer portfolio to deliver tangible results.
- Retention & Churn reduction: Achieve a high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively.
- Retention & Churn Reduction: Own customer health, proactively identifying risks and executing recovery actions to maintain high Gross Renewal Rates (GRR).
- Customer Experience & NPS: Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
- Customer Issue Resolution: Act as the first line for customer issues related to onboarding, usage, or product value, escalating commercial or billing matters to the Account Manager.
- Customer Advocacy: Partner with Marketing to identify case study, testimonial, and reference opportunities.
- Voice of the Customer: Collaborate with Product to share structured customer feedback and insights that inform roadmap improvements.
- Operational Excellence: Maintain accurate health metrics, notes, and success plans in CRM for full portfolio visibility.
Who you are:
- You have prior experience in customer success, account management, or customer support roles in a SaaS or technology environment.
- Proven ability to drive product adoption, customer satisfaction (NPS), and retention results.
- Technically confident and able to guide customers through setup, usage, and best practices.
- Strong communication and relationship-building skills across multiple stakeholder levels.
- Comfortable working with data and insights to identify trends, risks, and opportunities.
- Highly organized with excellent follow-through and attention to detail.
- Collaborative team player who enjoys working with Account Managers, Product, and Marketing to deliver customer value.
- A genuine passion for helping customers succeed and seeing measurable business impact.
- A good understanding of the digital advertising/search marketing industry – preferred.
We are:
We are passionate about what we do. Our team is super collaborative, diverse, and it’s a fun place to work. Our culture is fast-paced, and our employees grow as we do. You’ll have plenty of personal development and coaching opportunities. We are ideas people. We encourage our employees to think outside the box and always champion new ways of working.
What's in it for you:
- A hybrid work setup (3 days in our Central London office, 2 remote)
- Competitive base salary with an uncapped commission structure + company bonus
- 25 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
- Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
#LI-Hybrid #LI-KW1
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
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Project Director
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About us:
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.
Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.
Role purpose:
Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.
About the role:
As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.
This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.
Your primary role:
The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.
The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.
Core responsibilities will include:
- Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
- Ensuring project profitability goals and targets are adhered to across the Project Management team.
- Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
- Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
- Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
- Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
- Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
- Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
- Representing RP PM function in Inizio-wide initiatives
- Driving standardisation / best practice sharing across brands
- Influencing group-level operations strategy
About You…
Your skills and experience:
- More than 10 years of experience in market research project management (qualitative and quantitative research)
- Experience specifically within healthcare market research is essential
- Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
- Strong change management skills (demonstrable experience driving change at a departmental or team-level)
- Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
- Confident liaising with a variety of internal and external stakeholders
- Experience working directly with end-clients
- Proven experience defining and implementing operational strategy at a departmental or business-unit level
- Experience designing and scaling global operating models across multiple regions
- Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
- Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
- Experience embedding continuous improvement cultures
- Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
- Experience managing or contributing to departmental budgets and financial planning
- Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
- Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
- Ability to balance client value, operational efficiency, and commercial outcomes
Ideal profile:
- You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
- You are able to connect day-to-day operations to broader business objectives and commercial outcomes
- You proactively identify opportunities to scale, simplify, and improve how we operate
- You demonstrate a strong sense of ownership for outcomes, not just responsibilities
- You are comfortable making difficult decisions and taking accountability for them
- You operate with a “business owner” mindset, balancing people, client, and commercial priorities
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate commercial and analytical capabilities
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You demonstrate a track record of identifying operational efficiencies
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
About Inizio Ignite:
Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Project Director
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About us:
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.
Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.
Role purpose:
Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.
About the role:
As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.
This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.
Your primary role:
The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.
The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.
Core responsibilities will include:
- Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
- Ensuring project profitability goals and targets are adhered to across the Project Management team.
- Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
- Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
- Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
- Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
- Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
- Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
- Representing RP PM function in Inizio-wide initiatives
- Driving standardisation / best practice sharing across brands
- Influencing group-level operations strategy
About You…
Your skills and experience:
- More than 10 years of experience in market research project management (qualitative and quantitative research)
- Experience specifically within healthcare market research is essential
- Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
- Strong change management skills (demonstrable experience driving change at a departmental or team-level)
- Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
- Confident liaising with a variety of internal and external stakeholders
- Experience working directly with end-clients
- Proven experience defining and implementing operational strategy at a departmental or business-unit level
- Experience designing and scaling global operating models across multiple regions
- Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
- Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
- Experience embedding continuous improvement cultures
- Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
- Experience managing or contributing to departmental budgets and financial planning
- Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
- Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
- Ability to balance client value, operational efficiency, and commercial outcomes
Ideal profile:
- You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
- You are able to connect day-to-day operations to broader business objectives and commercial outcomes
- You proactively identify opportunities to scale, simplify, and improve how we operate
- You demonstrate a strong sense of ownership for outcomes, not just responsibilities
- You are comfortable making difficult decisions and taking accountability for them
- You operate with a “business owner” mindset, balancing people, client, and commercial priorities
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate commercial and analytical capabilities
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You demonstrate a track record of identifying operational efficiencies
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
About Inizio Ignite:
Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite | Research Partnership
Talent Partner - Recruitment & Performance Management (6-month Contract)
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THE ROLE 📝
We’re looking for a Talent Partner to join our Talent Management team on a 6-month contract. This is a hybrid role spanning Talent Acquisition and Performance Management, where you’ll play a critical role in supporting our growth and enhancing our people practices. You’ll take ownership of end-to-end recruitment while also contributing to the delivery and evolution of our performance frameworks, working closely with leaders across the business.
Talent Acquisition:
- Own the full recruitment lifecycle across technical and non-technical roles
- Deliver an exceptional candidate experience from first touch to offer
- Partner with hiring managers to provide a best-in-class hiring experience
- Support employer branding, including writing compelling job adverts and promoting internal mobility
Performance Management:
- Support the rollout and continuous improvement of Form3’s annual Performance Management Framework.
- Drive forward the end-to-end performance cycle (goal setting, in-year reviews and continuous feedback)
- Partner with People Partners and business leaders on performance, feedback, and development initiatives
- Use data and insights to track performance trends and inform decisions
WE’RE LOOKING FOR 🔍
We’re looking for a Talent Management Partner to join our team on a 6-month contract, playing a key role across both Talent Acquisition and Performance Management. You’ll own end-to-end hiring (Tech, GTM), while supporting the delivery and continuous improvement of our performance framework.
- Experience in Talent Acquisition, ideally across both tech and non-tech roles
- Experience hiring globally (e.g. Europe, US)
- Experience designing, implementing, or improving Performance Management frameworks, including goal setting (performance / development), review cycles and continuous feedback)
- Strong knowledge of talent and people tools (e.g. Greenhouse, LinkedIn, HRIS - Hibob)
- Proven ability to manage projects, with a track record of delivering People initiatives (e.g. PM cycles, framework rollouts) at pace
- Exposure to broader Talent Management / People disciplines (e.g.development, rewards)
- Background in a high-growth start-up or scale-up environment
INTERVIEW PROCESS ✍️
Stage One: Screening Call with the Hiring Manager
Stage Two: Case Study Interview with the Team
Stage Three: Executive Review
We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person!
HIRING LOCATIONS 📍
For this role, we are currently able to accept applications from within the United Kingdom.
ABOUT FORM3 💭
Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3, check out the following pages:
What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts
OUR DEI&B COMMITMENT
We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.
Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.
As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.
If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.
For more information please refer to our Recruitment Data Policy.
Ready to apply?
Apply to Form3 - External
Growth Manager
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Growth Manager
Reports to: Head of Marketplace
Location: London
About Wonder Studios
Wonder Studios is an AI-native film and content studio building an entertainment business for the AI era. Founded by award-winning filmmaker and creative technologist Justin Hackney and marketplace entrepreneur Xavier Collins, Wonder works across original IP, commercial productions and filmmaker development.
Wonder brings together a studio, talent marketplace and global community of creative and AI-native filmmakers, pairing creatives and engineers from the start of each project to support ambitious storytelling and new production models. The company has raised more than $15 million from investors including Atomico, LocalGlobe, Blackbird and Adobe Ventures. For more information, visit www.wonderstudios.com
The Role
We're looking for a performance marketer who knows how to build acquisition from the ground up. You'll own paid and organic growth for Wonder, running campaigns across Meta, TikTok, YouTube and Google, while also doing the high-leverage work: SEO, site conversion, and finding the channels where our audience already lives before they've heard of us.
A big part of what you're growing is Wonder's creative community: a global marketplace that sits at the heart of our business. The right growth here isn't just volume, it's bringing in the kind of filmmakers, brands and fans who make the marketplace worth being part of.
You'll work closely with our Creative team to brief and test content, and you'll bring a genuine point of view on where Wonder should be showing up that we currently aren't.
You'll be in the accounts, reading the data, and deciding what to do next. This role suits someone who can work with autonomy and high ownership.
What You'll Own
- Paid acquisition across Meta, TikTok, YouTube and Google, with clear accountability for performance
- SEO across the Wonder website, covering both technical foundations and content that ranks for searches our audience is already making
- Briefing our Creative team on what's performing and translating that into clear direction for the next test
- Identifying high-leverage partnerships, newsletters, and communities that put Wonder in front of the right people without paying for every impression
- Reporting that's honest: if something isn't working, you'll say so and have a view on why
What You'll Bring
- 3-4 years in a performance marketing or paid growth role, ideally at a consumer app or platform
- Hands-on experience running paid social and search with direct accountability for CAC and conversion
- Working knowledge of SEO across both technical and content: you've ranked pages before and know what it took
- The ability to read a website's performance and know what's broken
- Strong instinct for creative: you know what performs on each platform and can brief a team effectively
- Comfortable building your own reports and turning the data into a clear point of view
- Genuine interest in AI and creative technology
Why Wonder
- Own Wonder's performance marketing from the ground up, with real budget, real accountability and direct exposure to the CEO and leadership team
- Work at the forefront of AI-native filmmaking, marketing content that is genuinely changing how stories get made and who gets to make them
- Gain unique exposure across the worlds of film, technology and AI, working alongside partners including Google DeepMind, Universal Music Group and Adobe
- Join at the moment it matters: $15M raised, $1M+ revenue in year one, on target to hit $10M this year, and the most exciting part of building still ahead
Ready to apply?
Apply to Wonder Studios
VP of Life Sciences Sales - London
GLG is seeking a tenacious, senior commercial leader to join our Healthcare & Life Sciences team, supporting pharmaceutical, biotechnology, medical device, and diagnostics clients.
The VP of Sales – Life Sciences is a senior, hunter-focused, individual contributor role on GLG’s Corporate Sales team and will play a critical part in GLG’s growth across EMEA. The role is responsible for originating and developing strategic partnerships across top 30 global pharmaceutical, biotech, medtech and diagnostics companies, as well as high‑growth innovators, and for materially increasing GLG’s share of wallet within these accounts.
Based in London, this role will initially be a senior individual contributor position with clear potential to evolve into a player‑coach remit (building and leading a small team) as the business scales.
At GLG you will have the opportunity to grow professionally while working in a collaborative, fast‑paced environment with high‑performing colleagues across Europe, the US, and globally.
Key Responsibilities
Commercial Leadership & New Business Generation
- Lead GLG’s life sciences new logo and expansion efforts in EMEA, with a specific focus on top‑tier pharma, biotech, medtech, and diagnostic clients.
- Own and execute a proactive hunting strategy: identify, qualify, and close high‑value opportunities across priority accounts and whitespace prospects.
- Develop and execute strategic account plans for your book of business, including multi‑year growth strategies, revenue targets, and clear action plans by stakeholder, product, and geography.
- Consistently build, manage, and convert a robust pipeline of opportunities, with strong discipline around qualification, forecasting, and deal progression.
Senior Client Engagement & C‑Suite Relationship Building
- Build, deepen, and institutionalise senior‑level relationships (Director, VP, SVP, C‑Suite) across R&D, Medical, Commercial, Market Access, Strategy, Business Development / Licensing, and Insights / Market Research.
- Serve as a trusted advisor to clients, articulating how GLG’s expert network, integrated solutions, and data & insights can address strategic, clinical, commercial, and operational challenges.
- Lead complex, multi‑stakeholder sales cycles, including enterprise‑level, cross‑functional agreements, multi‑year commitments, and global / regional frameworks.
- Prepare and deliver compelling, tailored pitches and proposals that clearly demonstrate ROI and differentiation versus alternative information & research providers.
Territory & Account Strategy
- Define and own a focused territory and account strategy for Life Sciences in the UK & broader EMEA, aligned with GLG’s growth priorities.
- Map key accounts end‑to‑end (functions, decision‑makers, budget owners, influencers), identifying expansion paths across brands, franchises, business units, and geographies.
- Partner closely with regional and global sales leadership to prioritise bets, structure commercial constructs, and align on pricing / negotiation strategy.
Cross‑Functional Collaboration & Execution
- Work closely with GLG project and client solutions teams to ensure flawless delivery against client needs, including expert consultations, surveys, and integrated solutions.
- Collaborate with research teams to identify emerging therapeutic areas, modalities, and technology trends where GLG can build differentiated offerings for life sciences clients.
- Coordinate with marketing to shape campaigns, events, and content tailored to priority accounts and segments; actively participate in industry conferences and GLG‑hosted events.
- Engage with internal stakeholders (legal, compliance, finance, operations, IT) to structure complex deals, manage risk, and enable scalable growth.
Leadership & Future Team Building (Player‑Coach Evolution)
- Act as a senior commercial voice within the EMEA Healthcare & Life Sciences team, sharing best practices and supporting the development of more junior sales colleagues.
- Help define the future operating model for Life Sciences sales in London / EMEA, including input into hiring plans, territory design, and go‑to‑market approach.
- Over time, take on management responsibility for a small team of hunters / BDMs while maintaining direct ownership of key strategic accounts (“player‑coach” model).
Operational Excellence & Governance
- Maintain rigorous CRM hygiene: log activities, opportunities, and account plans; provide accurate, timely pipeline and forecasting updates to senior management.
- Track and report on key sales KPIs (pipeline coverage, win rates, sales cycle length, ACV, expansion, retention), using data to refine strategy and tactics.
- Stay up‑to‑date on pharmaceutical / biotech regulatory developments, market dynamics, and competitive landscape (including other expert networks and insight providers), and translate these into commercial opportunities.
- Travel regularly to client sites and industry events across the UK and EMEA to build and reinforce long‑term client partnerships.
Ideal Candidate Profile
- Bachelor’s degree or above; an advanced degree (e.g. MSc, PhD, MBA) and/or a life sciences‑related field (biology, chemistry, pharmacology, biomedical sciences) is strongly preferred.
- 7–10 years of professional experience, with the majority spent in quota‑carrying B2B sales / business development roles selling into pharmaceutical / biotech / medtech / diagnostics clients.
- Proven track record of hunting and closing new business with enterprise‑scale life sciences organisations, ideally across multiple EMEA markets.
- Experience selling knowledge, data, SaaS, consulting, market research, or analytics solutions to life sciences clients (e.g. expert networks, MR agencies, HEOR, RWE, or clinical / commercial data platforms).
- Demonstrated success managing complex, multi‑stakeholder sales cycles and negotiating significant contracts (six‑figure plus annual contract values; multi‑year agreements a plus).
- Strong understanding of the pharmaceutical and biotech value chain (from discovery and early development through clinical, regulatory, launch and lifecycle management), and how insight / information products support decision‑making at each stage.
- Experience with both new logo acquisition and expansion / cross‑sell / upsell within existing accounts; comfortable building “land & expand” strategies.
- Previous exposure to subscription, SaaS, or recurring revenue models, including experience with renewals and expansion of annual contracts.
- Outstanding written and verbal communication and presentation skills; able to engage credibly with senior scientific, medical, commercial, and strategy stakeholders.
- Demonstrated ability to work autonomously in a high‑performance environment, take ownership of a revenue number, and consistently meet or exceed targets.
- High integrity, professionalism, and sound commercial judgment; comfortable operating in a highly compliant, regulated environment.
- Proficiency with CRM systems (e.g. Salesforce) and common sales enablement tools; strong command of Microsoft Office (PowerPoint/Excel) for building account plans and client‑ready materials.
- Willingness and ability to travel regularly across the UK and EMEA as client and business needs require.
Location & Compensation
- Location: London, UK (travel to client sites and GLG offices as required).
- Compensation: Competitive base salary plus uncapped performance‑based incentive plan, commensurate with experience and market benchmarks for senior life sciences sales talent in London. GLG is committed to fair and equitable compensation practices; actual compensation will be based on factors including skill set, depth of experience, and specific profile.
About GLG
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight from our network of approximately 1 million experts – and the hundreds of new experts we recruit every day.
We serve thousands of the world’s leading businesses, from Fortune 500 corporations and top technology companies to professional services firms and financial institutions. We connect our clients to first‑hand expertise from executives, scientists, academics, former public sector leaders, and specialist practitioners.
GLG’s industry‑leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and a key component of our culture.
To learn more, visit www.glginsights.com.
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Ready to apply?
Apply to GLG
Senior Tech Recruiter (ML,LLM)
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
You will play a key role in scaling our AI and R&D teams by building deep, high-quality talent pipelines and partnering closely with our engineering leadership.
Work directly with engineering and research managers to understand role requirements in detail and shape effective hiring strategies.
Monitor global trends in LLM research, AI infrastructure, inference efficiency, model deployment, and GPU availability. Identify the strongest companies and labs for targeted sourcing.
- 5+ years of experience in technical recruitment, with a strong focus on senior-level hiring.
- Proven track record hiring in AI/ML, LLMs, Inference, distributed systems, HPC, infrastructure, GPU engineering, or related areas.
- Strong sourcing expertise and deep understanding of modern engineering roles, tech stacks, and motivations of senior candidates.
- Ability to operate autonomously in a fast-moving environment, balancing multiple complex searches.
- Excellent communication, stakeholder management, and analytical skills.
- Curiosity, creativity, and the ability to translate complex technical requirements into effective sourcing strategies.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Technical Product Manager - AI Cloud Network
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a Technical Product Manager – Networks to join the team. In this role, you will will own the vision, roadmap, and priorities for networking services, including overlay (VPC) networks, underlay networks (data center fabric and WAN), and DNS.
Also, you will be responsible for shaping and managing backlogs for networking service teams and leading key, company-wide initiatives related to connectivity. This role requires strong technical depth combined with the ability to coordinate across engineering, development, product, technical support and go-to-market teams.
Your responsibilities will include:
- Own and manage the product backlog for network service teams
- Lead and coordinate key cross-company implementations involving networking and connectivity
- Work closely with engineering and architecture teams to define product requirements and deliver new networking features
- Partner with product marketing and technical pre-sales/post-sales teams on technical publications, go-to-market activities, customer engagement, acquisition, and retention activities related to networking features
- Ensure the delivery of networking services that meet high standards for performance, security, scalability, and reliability.
We expect you to have:
- Experience designing, implementing, or operating large-scale automated network solutions in senior engineering, architecture, or technical leadership roles (e.g., large enterprises, hyperscalers, cloud providers, or other advanced technology companies)
- Hands-on familiarity with technologies such as OVS, DNS, L2VPN, L3VPN, VXLAN, BGP, and IPv6 at scale
- Strong technical expertise in at least two of the following areas:
- Linux networking stack
- Overlay / SDN networking
- ISP or large-scale service provider networking
- DevNet / network automation
- Proven track record of delivering complex technical initiatives requiring coordination across multiple teams or stakeholders
- Technical leadership experience is a strong plus
- Product management experience is not required, but a strong willingness to learn and grow into the role is essential.
About Nebius
Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training.
Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).
Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East.
Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Senior Tech Recruiter (UK/NL)
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Nebius is looking for a Senior Technical Recruiter to strengthen our Talent Acquisition team and help us attract top technical talent. In this role, your primary focus will be on active sourcing and building strong pipelines of backend engineers, system engineers, and technology experts to support the company’s continuous growth.
Remote working, Based in the UK (London) OR Netherlands, working Hybrid from Amsterdam.
Your responsibilities will include:
-
Technical Talent Sourcing: Proactively identify and engage engineers and other tech specialists through diverse channels (LinkedIn, GitHub, Boolean Search, professional communities, conferences, forums, networking, employee referrals).
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Pipeline Development: Build, maintain, and continuously refresh a pool of qualified engineers and developers for current and future hiring needs; provide funnel statistics to Hiring Managers (e.g., number of applicants, time to hire, etc.).
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Candidate Engagement: Craft personalized outreach and communication to spark interest and showcase opportunities at Nebius. Engage in pre-onboarding activities and contribute to HR projects.
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Screening: Conduct resume reviews and initial calls to assess candidates’ technical background, experience, and motivation.
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Collaboration with Hiring Managers: Partner with engineering leaders to deeply understand role requirements and design effective sourcing strategies.
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Market Research & Insights: Stay on top of industry trends, tech community activity, and competitor hiring practices. Identify the best companies to target for top-tier technical talent.
We expect you to have:
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4+ years of experience in technical recruitment, specializing in Backend/General Tech such as (but not limited too): Software Engineers, Python Engineers, Platform Engineers, Cloud Platform Engineer, Site Reliability and Infrastructure Engineers, DevOps, Systems Engineers and Data Platform Engineers.
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Strong sourcing expertise and familiarity with tech talent pools, platforms, and communities.
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Deep understanding of tech subject areas, developers’ roles, technologies, and motivations, plus insight into which companies are the best sources of top candidates.
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Ability to manage multiple priorities and work in a fast-paced environment.
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Excellent follow-through, organizational, presentation, and communication skills (both written and verbal).
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Creative problem-solving skills with the ability to adapt quickly.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Talent Partner - Recruitment & Performance Management
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THE ROLE 📝
We’re looking for a Talent Partner to join our Talent Management team on a 6-month contract. This is a hybrid role spanning Talent Acquisition and Performance Management, where you’ll play a critical role in supporting our growth and enhancing our people practices. You’ll take ownership of end-to-end recruitment while also contributing to the delivery and evolution of our performance frameworks, working closely with leaders across the business.
Talent Acquisition:
- Own the full recruitment lifecycle across technical and non-technical roles
- Deliver an exceptional candidate experience from first touch to offer
- Partner with hiring managers to provide a best-in-class hiring experience
- Support employer branding, including writing compelling job adverts and promoting internal mobility
Performance Management:
- Support the rollout and continuous improvement of Form3’s annual Performance Management Framework.
- Drive forward the end-to-end performance cycle (goal setting, in-year reviews and continuous feedback)
- Partner with People Partners and business leaders on performance, feedback, and development initiatives
- Use data and insights to track performance trends and inform decisions
WE’RE LOOKING FOR 🔍
We’re looking for a Talent Management Partner to join our team on a 6-month contract, playing a key role across both Talent Acquisition and Performance Management. You’ll own end-to-end hiring (Tech, GTM), while supporting the delivery and continuous improvement of our performance framework.
- Experience in Talent Acquisition, ideally across both tech and non-tech roles
- Experience hiring globally (e.g. Europe, US)
- Experience designing, implementing, or improving Performance Management frameworks, including goal setting (performance / development), review cycles and continuous feedback)
- Strong knowledge of talent and people tools (e.g. Greenhouse, LinkedIn, HRIS - Hibob)
- Proven ability to manage projects, with a track record of delivering People initiatives (e.g. PM cycles, framework rollouts) at pace
- Exposure to broader Talent Management / People disciplines (e.g.development, rewards)
- Background in a high-growth start-up or scale-up environment
INTERVIEW PROCESS ✍️
Stage One: Screening Call with the Hiring Manager
Stage Two: Case Study Interview with the Team
Stage Three: Executive Review
We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person!
HIRING LOCATIONS 📍
For this role, we are currently able to accept applications from within the United Kingdom.
ABOUT FORM3 💭
Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3, check out the following pages:
What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts
OUR DEI&B COMMITMENT
We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.
Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.
As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.
If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data. For more information please refer to our Recruitment Data Policy.
Ready to apply?
Apply to Form3 (via Otta)
Talent Partner (Tech)
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Isomorphic Labs is applying frontier AI to help unlock deeper scientific insights, faster breakthroughs, and life-changing medicines with an ambition to solve all disease.
The future is coming. A future enabled and enriched by the incredible power of machine learning. A future in which diseases are curtailed or cured starting with better and faster drug discovery.
Come and be part of an interdisciplinary team driving groundbreaking innovation and play a meaningful role in contributing towards us achieving our ambitious goals, while being a part of an inspiring and collaborative culture.
The world we want tomorrow is the one we’re building today. It starts with the culture at this company. It starts with you.
About Iso
Isomorphic Labs (IsoLabs) was launched in 2021 to advance human health by building on and beyond the Nobel-winning AlphaFold system. Since then, our interdisciplinary team of drug discovery experts and machine learning specialists has built powerful new predictive and generative AI models that accelerate scientific discovery at digital speed.
Our name comes from the belief that there is an underlying symmetry between biology and information science. By harnessing AI’s powerful capabilities, we can use it to model complex biological phenomena to help design novel molecules, anticipate how drugs will perform and develop innovative medicines to treat and cure some of the world’s most devastating diseases.
We have built a world-leading drug design engine comprising AI models that are capable of working across multiple therapeutic areas and drug modalities. We are continually innovating on model architecture and developing cutting-edge capabilities to advance rational drug design.
Every day, and with each new breakthrough, we’re getting closer to the promise of digital biology, and achieving our ambitious mission to one day solve all disease with the help of AI.
Your impact
As a Talent Partner at Isomorphic Labs, you'll play a critical role in our mission to revolutionise drug discovery through AI. You will be a key driver in:
- Building world-class teams: You'll partner with senior leaders to develop and execute talent acquisition strategies that attract top-tier talent across Your efforts will directly contribute to building high-performing teams that drive groundbreaking innovation.
- Shaping our future: You'll be responsible for finding and attracting the individuals who will help us achieve our ambitious goal of transforming drug discovery and finding cures for devastating diseases. The talent you bring in will be instrumental in shaping the future of medicine.
- Fostering an inclusive culture: You'll champion inclusion in our hiring practices, ensuring we build teams that reflect the populations we serve and foster a culture where everyone feels valued and belongs.
- Driving organisational growth: You'll contribute to Isomorphic Labs' rapid growth by efficiently and effectively scaling our teams with exceptional talent. Your ability to identify and secure top candidates will be essential to our success.
- Enhancing our employer brand: You'll act as an ambassador for Isomorphic Labs, creating positive candidate experiences that strengthen our reputation as an employer of choice in the competitive AI and biotech landscape.
What you will do
- Partner with leaders: Act as a trusted advisor to senior leaders, offering a consultative approach to developing and implementing talent acquisition strategies that support our ambitious growth goals.
- Source and engage top talent: Utilise your expertise in sourcing and driving engagement with passive candidates to build robust pipelines for a variety of roles.
- Stay ahead of the curve: Continuously learn and adapt to the evolving technical, engineering, recruitment landscape, maintaining a deep understanding of industry trends and best practices.
- Embrace data-driven recruitment: Utilise data and analytics to inform your recruitment strategies, track progress, and drive successful outcomes.
- Deliver exceptional candidate experience: Ensure a positive and seamless candidate journey, from initial application to offer negotiation, including all associated administrative processes.
- Master talent sourcing techniques: Employ sophisticated sourcing methods, including social media channels, specialised online resources, and industry events, to identify and attract high-caliber candidates.
- Collaborate effectively: Partner closely with People Partners, Technical Program Managers, and hiring teams to ensure a cohesive and collaborative approach to hiring decisions and onboarding.
- Lead and contribute to projects: Take ownership of and contribute to various talent acquisition projects, such as employer branding initiatives, events and conferences, interview training, and reporting.
Skills and qualifications
Essential:
- Depth of experience as a full 360 recruiter hiring for engineering employees in technical organisations.
- You will have been responsible for the organisation and launch of candidate searches, as well as utilising all applicable resources to build initial lists of potential candidates.
- You have conducted in-depth research and provided guidance on hiring strategies in partnership with managers.
- Worked closely with technical stakeholders in Engineering departments.
- You have managed highly sought after candidates through robust and thorough interview processes, prepping and guiding them as they progress.
- You build strong relationships with hiring teams and stakeholders, managing expectations, and providing insights for wider cross functional reporting.
- You’re a problem solver collecting and interpreting data, identifying alternatives when circumstances change and seeking out responsibilities beyond the ‘job description’.
- An efficient driver, you evolve and improve processes across the whole recruitment lifecycle whilst maintaining a high quality candidate experience.
Nice to have:
- Experience using Greenhouse
- Experience with G-suite
Culture and values
We are guided by our shared values. It's not about finding people who think and act in the same way. These values help to guide our work and will continue to strengthen it.
Thoughtful
Thoughtful at Iso is about curiosity, creativity and care. It is about good people doing good, rigorous and future-making science every single day.
Brave
Brave at Iso is about fearlessness, but it’s also about initiative and integrity. The scale of the challenge demands nothing less.
Determined
Determined at Iso is the way we pursue our goal. It’s a confidence in our hypothesis, as well as the urgency and agility needed to deliver on it. Because disease won’t wait, so neither should we.
Together
Together at Iso is about connection, collaboration across fields and catalytic relationships. It’s knowing that transformation is a group project, and remembering that what we’re doing will have a real impact on real people everywhere.
Creating an extraordinary company
We believe that to be successful we need a team with a range of skills and talents. We're building an environment where collaboration is fundamental, learning is shared and every employee feels supported and able to thrive. We value unique experiences, knowledge, backgrounds, and perspectives, and harness these qualities to create extraordinary impact.
We are committed to equal employment opportunities regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy or related condition (including breastfeeding) or any other basis protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.
Hybrid working
It’s hugely important for us to share knowledge and build strong relationships with each other, and we find it easier to do this if we spend time together in person. This is why we follow a hybrid model, and would require you to be able to come into the office 3 days a week (currently Tuesday, Wednesday, and one other day depending on which team you’re in). If you have additional needs that would prevent you from following this hybrid approach, we’d be happy to talk through these if you’re selected for an initial screening call.
Please note that when you submit an application, your data will be processed in line with our privacy policy.
Ready to apply?
Apply to Isomorphic Labs
Senior CX Consultant (Digital and Commerce)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Senior CX Consultant wanted to join our Customer Experience team.
The opportunity:
This is an amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting.
Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee Experience offering.
What you’ll be doing:
- As CX Consultant, you’ll be a natural problem solver, who has planned, run and delivered customer experience optimisation and/or transformation projects across customer touchpoints (physical & digital).
- You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices.
- You’ll pride yourself on your can-do attitude, flexible approach and ability to adapt processes to best suit client briefs.
- As a thought leadership in customer experience, you will have a high-level understanding of eCommerce technology, and be able to communicate effectively at all levels, including C-Level stakeholders.
What we want from you:
- You will have experience supporting Clients with CX consultancy services – concentrating (albeit not exclusively) on new product development, roadmap definition, experience management and support in the creation of business cases
- Have in depth experience of CX for eCommerce and influencing physical and digital journey’s
- Experienced designing and leading CX engagements and facilitating workshops
- Experience Strategically leading the development of CX consultancy propositions and go-to-market strategies, helping scope new client engagements and involvement in pitches
- Prior Experience Creating frameworks and approaches to key CX consultancy offerings to give structure and confidence to customers.
- Contribute strategically to CX frameworks and tools, such as blueprinting, service ideation, journey mapping, and present to both to working groups and C-Suite.
- Understanding of research methodologies, and ability to contribute to definition of research projects and utilise insights
- You will bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers
- You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer-term culture of our Business
- You will help grow your client’s business by helping them develop their CX and EX initiatives and roadmap
If you know some of this, even better:
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Senior Finance Analyst
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We are looking for a commercially savvy, data-driven Senior Finance Analyst to join our UK and Ireland finance team. You will be integral in evolving, transforming and streamlining our ways of working across the breadth of finance. You will leverage your technical expertise and interest in emerging technologies (e.g. SQL, AI) to dive deep into complex datasets, turning raw data into strategic insights and answering the key questions that drive our executive decision-making.
Key Responsibilities
- Weekly/Monthly Reporting; Take ownership of generating timely and reliable weekly performance reporting & insights for the UK Management Board with a focus on actionable insights, analysis & commentary.
- Finance Transformation: Collaborate & identify inefficiencies in current financial workflows and lead initiatives to streamline/automate manual processes, reducing time spent on routine reporting across the team and improving time cycles for month-end and reporting.
- Month End Support; Supporting the Month End accounting process, ensuring a high level of accuracy in our management reporting and helping stakeholders understand their performance through data.
- Insight Generation: Interpret complex data sources to produce meaningful business insights. You won't just report the what; you will explain the why and the what next.
- Stakeholder Partnership: Act as a bridge between Finance and Tech/Data teams, translating business requirements into technical specifications while getting exposure to and influencing data infrastructure & pipelines.
- Forecasting/Budgeting: Work closely with both local and international stakeholders to generate reliable, data driven forecasts while ideating on new, high impact data assets required for success.
You Have;
- 2+ years of experience working with large data sets, complex models and experience in an analytical field.
- Experience working within physical product-based businesses (e.g. manufacturing, operational environments, FMCG, or similar industries) would be strongly preferred, particularly where finance and operational data intersect.
- A track record of designing, developing and maintaining various financial and non-financial data sets/models using SQL (python would be advantageous) and sophisticated Excel/GoogleSheet/Google AppScripts tools. Exposure to software (or equivalent software) such as Databricks, Snowflake, N8N, Workday Adaptive Planning, Tableau etc would also be an advantage.
- Experience developing advanced analytics with an exceptional ability to interpret and present financial and non-financial data in a way that is digestible for non-technical stakeholders.
- A continuous improvement mindset where you strive under the challenge of trying to continually improve the financial or operational performance & efficiency through the use of data & analytics.
- An intrinsic determination to solve a problem once it is identified using a scientific or well thought through, logical approach.
- Strong financial literacy and an inherent interest in business performance driving performance.
You are;
- Curious and proactive self-starter who seeks to understand concepts deeply and continuously improve processes
- A fast learner with strong problem-solving skills and financial acumen, able to work independently with minimal direction
- An effective communicator and stakeholder manager, skilled at building strong relationships and influencing outcomes
- Detail-oriented, accuracy-focused, and comfortable thriving in fast-paced, evolving environments
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
Ready to apply?
Apply to HelloFresh
CX Researcher - (App and Web Ops)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking a highly skilled and empathetic Senior CX Researcher to deliver deep customer insights across our leading automotive client's mobile App Operations (App Ops) and Web Operations (Digital Experience - DX) teams. This hybrid role is for a strategic researcher who will split their time 50/50 between these two critical areas, fostering a holistic understanding of the customer journey and ensuring a seamless, high-quality experience across all digital touchpoints.
You will be instrumental in uncovering user needs, behaviors, and motivations, translating them into actionable recommendations that drive product strategy, design decisions, and ultimately, customer satisfaction and loyalty within the automotive ecosystem. You'll be the voice of the customer, directly influencing the evolution of the client's key digital products.
What you’ll be doing:
You are a highly motivated, self-sufficient, and top-tier Senior CX Researcher with a passion for understanding people and solving complex problems. Your expertise spans a wide range of research methodologies, and you are adept at synthesizing diverse data points into clear, compelling narratives that drive business impact.
- Strategic Research Planning & Execution (Across App & Web):
- Develop and execute comprehensive research plans, utilizing a blend of qualitative and quantitative methodologies tailored to specific product and business objectives within both App Ops and Web Ops (DX).
- Design, facilitate, and moderate a variety of research activities, including in-depth interviews, usability testing (on desktop and mobile devices), contextual inquiries, focus groups, surveys, card sorting, and tree testing.
- Manage participant recruitment, screening, and scheduling for research studies, ensuring diverse and representative samples.
- Champion user-centered design principles and a research-driven approach throughout both App Ops and Web Ops (DX) teams.
- App Operations Focus (Approx. 50%):
- Conduct specialized research into mobile app user behavior, covering aspects like onboarding flows, feature discoverability and adoption, in-app navigation, notification preferences, integration with vehicle features, and overall app performance sentiment.
- Evaluate existing and proposed app functionalities to identify pain points, usability issues, and opportunities for experience enhancement within the App Operations lifecycle.
- Analyze mobile-specific analytics data (e.g., app usage metrics, crash reports, session recordings) to inform research questions and validate findings.
- Web Operations (DX) Focus (Approx. 50%):
- Lead research efforts for the client's website and other digital platforms, focusing on user journeys related to vehicle configuration, online purchasing, service booking, lead generation, content consumption, and brand engagement.
- Investigate website information architecture, navigation structures, content effectiveness, and conversion funnels to identify friction points and optimization opportunities.
- Utilize web analytics data (e.g., Google Analytics, Adobe Analytics, heatmaps) to identify areas requiring deeper qualitative investigation.
- Analysis, Synthesis & Communication:
- Analyze research data from various sources (qualitative feedback, quantitative metrics) to identify patterns, themes, and actionable insights.
- Synthesize complex findings into clear, concise, and compelling deliverables such as research reports, personas, journey maps (detailing cross-channel experiences), user flows, and actionable recommendations.
- Present research findings and recommendations to diverse stakeholders, from product managers and designers to marketing teams and C-suite executives, adapting communication style and level of detail as appropriate.
- Maintain a centralized repository of research insights, ensuring findings are discoverable and utilized across both App Ops and Web Ops (DX) teams.
What we want from you:
- Extensive Research Experience: 5+ years of hands-on experience as a UX Researcher, CX Researcher, or similar role, demonstrating a broad command of qualitative and quantitative research methodologies.
- Automotive Industry Acumen: A demonstrated passion for and understanding of the automotive industry, customer segments, vehicle ownership lifecycle, and the role of digital services in modern motoring.
- Dual-Platform Expertise: Proven experience conducting research across both mobile applications (iOS and Android) and complex web platforms, understanding the unique constraints and opportunities of each.
- Methodological Versatility: Expertise in designing and executing a wide range of research methods, including but not limited to: usability testing, in-depth interviews, surveys, A/B test analysis, contextual inquiry, and ethnographic studies.
- Analytical & Data-Driven: Strong analytical skills with the ability to interpret complex data from various sources (analytics platforms, research studies) and translate it into actionable design and business insights.
- Collaboration & Adaptability: Exceptional collaboration skills, with the ability to seamlessly transition between and effectively support two distinct teams (App Ops and Web Ops/DX) with competing priorities.
- Communication & Storytelling: Excellent written and verbal communication skills, with the ability to create compelling narratives from research findings and influence stakeholders at all levels.
- Tool Proficiency: Proficiency with research tools (e.g., UserTesting.com, Qualtrics, Optimal Workshop), analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel, Firebase), and design collaboration tools (e.g., Figma for reviewing prototypes).
- Strategic & Proactive: Ability to proactively identify research needs, frame problems, and define opportunities that align with business objectives, rather than just responding to requests.
- Empathy & Customer Advocacy: A deep-seated empathy for the customer and a relentless drive to advocate for their needs throughout the product development lifecycle.
- Agile Environment Experience: Comfortable operating within agile development methodologies, delivering timely insights to inform iterative product development.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
CX Researcher (Customer Journey)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking an experienced and insight-led CX Researcher to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on understanding and improving the end-to-end customer journey across key automotive experiences — from initial brand discovery and vehicle research through to purchase, ownership, servicing, retention, and loyalty interactions.
Working closely with CX Strategists, UX Designers, Service Designers, Analysts, Content Strategists, Product teams, and client stakeholders, you will help uncover customer needs, pain points, behavioural patterns, and opportunity areas across both digital and broader connected customer experiences. You will play a critical role in ensuring customer insight directly informs journey design, prioritisation, service improvements, and strategic decision-making across the account.
This is a highly collaborative role suited to someone who enjoys connecting customer behaviour, operational realities, and business objectives into actionable recommendations that improve experience quality and drive measurable outcomes.
Key Responsibilities:
- Customer Journey Research & Insight Generation:
- Plan and conduct qualitative and quantitative customer research focused on understanding end-to-end automotive customer journeys across multiple touchpoints and channels.
- Identify customer pain points, unmet needs, behavioural drivers, and moments of friction throughout the ownership and purchase lifecycle.
- Conduct a range of research methodologies including customer interviews, contextual research, surveys, usability testing, diary studies, journey reviews, ethnographic research, and stakeholder workshops.
- Synthesise complex research findings into clear, actionable insights that inform customer journey improvements and strategic recommendations.
- Support journey-focused discovery initiatives across areas such as vehicle research, online and offline purchasing experiences, ownership journeys, servicing, aftersales, retention, and loyalty.
- Help establish a deeper understanding of evolving customer expectations within the automotive landscape.
- Customer Journey Mapping & Experience Strategy:
- Create and maintain customer journey maps, service blueprints, personas, behavioural frameworks, and ecosystem maps that help visualise and communicate customer experiences.
- Analyse interactions across digital and non-digital touchpoints to identify opportunities for greater consistency, efficiency, and customer satisfaction.
- Support the definition of customer-centric strategies and recommendations aligned to business objectives and operational priorities.
- Collaborate with UX, Service Design, Product, Marketing, and Operational teams to ensure customer insight is embedded throughout design and delivery processes.
- Help prioritise journey improvements based on customer impact, feasibility, and commercial value.
- Data, Insight & Continuous Improvement:
- Collaborate with analytics and optimisation teams to combine behavioural data with qualitative customer insight.
- Use customer feedback, analytics, VOC data, operational insight, and performance reporting to identify emerging trends and opportunities.
- Support experience measurement frameworks and ongoing journey performance evaluation.
- Contribute to continuous improvement initiatives by helping validate hypotheses, measure outcomes, and refine recommendations over time.
- Advocate for evidence-based and customer-centred decision making across the wider programme.
- Collaboration & Stakeholder Engagement:
- Work collaboratively with CX Strategists, UX Designers, Service Designers, Analysts, Product Owners, Content Strategists, Developers, Program Managers, and client stakeholders.
- Facilitate workshops, collaborative working sessions, and playback presentations with both internal teams and client stakeholders.
- Present research findings and journey insights clearly and confidently to audiences ranging from delivery teams to senior leadership.
- Help align cross-functional teams around customer needs, experience priorities, and strategic opportunity areas.
- Contribute positively to team culture, ways of working, and the ongoing maturity of customer journey thinking across the account.
What we want from you:
- Strong experience in CX Research, UX Research, Service Design Research, Customer Insight, or related disciplines.
- Proven experience researching and analysing end-to-end customer journeys across digital and service ecosystems.
- Strong understanding of customer-centred design principles, behavioural insight, and journey mapping methodologies.
- Experience conducting both qualitative and quantitative research using a variety of methodologies.
- Ability to synthesise large volumes of research and operational information into clear, actionable recommendations.
- Strong experience creating customer journey maps, service blueprints, personas, insight reports, and strategic frameworks.
- Experience working across complex, enterprise, or multi-channel customer environments.
- Strong stakeholder management, workshop facilitation, and presentation skills.
- Ability to balance strategic thinking with hands-on delivery within fast-paced and evolving programmes.
- Strong collaboration skills with the ability to work effectively across CX, UX, product, analytics, content, and operational teams.
- Excellent communication and storytelling skills with the ability to make complex customer insight accessible and impactful.
- Automotive, retail, mobility, travel, financial services, or other customer experience-led industry experience is advantageous but not essential.
- A proactive, curious, and empathetic mindset with a passion for improving customer experiences through insight-led thinking.
- A strong portfolio showcasing customer research approaches, journey mapping, and measurable experience improvements is essential.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
CX Researcher (Web Operations)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking an experienced and insight-driven CX Researcher to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. This role is ideal for someone passionate about understanding customer behaviour, uncovering actionable insights, and helping shape data-informed digital experiences across complex web ecosystems.
Working closely with UX Designers, UI Designers, Analysts, Optimisation specialists, Content Strategists, Developers, Product Owners, and client stakeholders, you will play a key role in identifying customer needs, pain points, behaviours, and opportunities across the client’s digital platforms. You will help ensure customer insight sits at the centre of experience design, optimisation, and operational decision-making across the Web Ops (DX) environment.
This is a highly collaborative role suited to someone comfortable balancing strategic research initiatives with fast-paced operational support, helping continuously improve customer journeys, digital performance, and overall experience quality through evidence-based recommendations.
Key Responsibilities:
- Customer Research & Insight Generation (Web Operations / Digital Experience Focus):
- Plan, conduct, and synthesise qualitative and quantitative research activities across the client’s web ecosystem.
- Deliver actionable customer insights that help shape UX improvements, optimisation initiatives, content strategies, and broader digital experience decisions.
- Conduct a range of research methodologies including user interviews, usability testing, surveys, diary studies, heuristic reviews, competitor analysis, behavioural analysis, and stakeholder workshops.
- Analyse customer pain points, friction areas, and unmet needs across key automotive customer journeys including research, purchase consideration, ownership, and servicing experiences.
- Support ongoing operational and optimisation initiatives by identifying opportunities for continuous improvement across digital touchpoints.
- Translate complex findings into clear, digestible insights and recommendations for both technical and non-technical stakeholders.
- Data-Informed Experience Optimisation:
- Collaborate closely with analytics and optimisation teams to combine behavioural data with qualitative customer insight.
- Support CRO and experimentation initiatives by helping define hypotheses, evaluate user behaviour, and validate design decisions.
- Use analytics platforms, heatmaps, session recordings, surveys, and customer feedback tools to identify experience improvement opportunities.
- Help measure the effectiveness of digital experiences and contribute to ongoing optimisation roadmaps.
- Advocate for evidence-based decision making across the wider DX team and client organisation.
- Customer Journey & Experience Strategy Support:
- Develop customer journey maps, personas, behavioural frameworks, and insight reports that support experience strategy and design decision-making.
- Help identify end-to-end customer experience opportunities across multiple channels and touchpoints.
- Support workshops and collaborative sessions to align stakeholders around customer needs, priorities, and opportunity areas.
- Contribute to the definition of customer-centric frameworks, principles, and ways of working within the Web Ops (DX) team.
- Ensure customer insight is effectively integrated into product, content, UX, and optimisation workflows.
- Collaboration & Stakeholder Engagement:
- Work collaboratively with UX Designers, UI Designers, Content Strategists, Analysts, Developers, Product Owners, Program Managers, and client stakeholders.
- Present research findings, insights, and recommendations clearly and confidently to diverse audiences ranging from delivery teams to senior stakeholders.
- Collaborate with cross-functional teams to ensure research outputs are actionable, measurable, and aligned to business objectives.
- Support the prioritisation of customer experience opportunities based on user impact, feasibility, and commercial value.
- Contribute positively to team culture, research maturity, and continuous improvement initiatives within the DX team.
What we want from you:
- Strong experience in CX Research, UX Research, Service Design Research, or related customer insight disciplines within digital environments.
- Proven experience conducting and synthesising both qualitative and quantitative research methodologies.
- Strong understanding of digital customer journeys, user behaviour analysis, and customer-centred design principles.
- Experience working across complex web ecosystems, digital products, or enterprise-level platforms.
- Ability to translate research findings into clear, actionable insights and strategic recommendations.
- Strong experience creating research outputs including journey maps, personas, insight reports, workshop outputs, and behavioural analysis.
- Familiarity with analytics, experimentation, CRO, and behavioural insight tools and methodologies.
- Strong workshop facilitation, stakeholder engagement, and presentation skills.
- Comfortable working within fast-paced operational environments managing multiple concurrent priorities and research requests.
- Strong collaboration skills with the ability to work effectively across UX, UI, analytics, optimisation, content, and development teams.
- Excellent communication and storytelling skills with the ability to simplify complex information for varied audiences.
- Automotive, retail, eCommerce, or premium consumer brand experience is advantageous but not essential.
- A proactive, curious, and solutions-focused mindset with a passion for improving customer experiences through insight-led decision making.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA #LI-AS1
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to VML Enterprise Solutions
Logistics Manager - Delivery Partnerships
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The Regional Final Mile Partnership Manager can be based anywhere in the UK. They are accountable for the commercial and operational performance of Delivery Service Partners (DSPs) across the Home Delivery Network. The role owns the end-to-end partner relationship, ensuring delivery partners operate in line with contractual commitments, service levels, cost expectations, and behavioural standards.
This role sits at the intersection of commercial contract management and operational performance. It requires strong stakeholder management, data led decision making, and the ability to hold partners to account while maintaining productive, long-term relationships. The Regional Final Mile Partnership Manager plays a critical role in protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement across the delivery network, while exemplifying HelloFresh DNA and a pragmatic, outcome-focused mindset.
What you will be doing:
- Own the commercial relationship with assigned Delivery Service Partners across the full contract lifecycle
- Support contract renewals, variations, and commercial discussions in collaboration with Legal and Finance
- Monitor partner performance against service, quality, and cost KPIs including performance reviews
- Analyse operational and commercial performance data to inform decisions and recommendations
- Produce clear performance reporting for senior stakeholders, highlighting risks and improvement opportunities
- Work closely with Operations, Transport Planning, Finance, Legal, and H&S teams to support partner performance
- Act as the voice of the delivery partner internally while protecting HelloFresh standards and customer outcomes
- Identify opportunities to improve delivery quality, efficiency, and cost across the partner network
- Support onboarding of new partners and scaling of existing partners in line with network strategy
- Ensure partners operate in line with health & safety, legal, and regulatory requirements
Skills and experience required:
- Strong experience of managing logistics/delivery suppliers, partners, or third-party service providers
- Exposure to commercial or contract-led environments
- Experience operating in fast-paced, operationally complex settings
- Strong stakeholder management and relationship-building skills
- Ability to analyse performance data and drive action
- Confident communicator, able to hold partners to account
- Understanding of service delivery models and performance management
- Awareness of contractual, compliance, and governance principles
- Building strong, professional partnerships while maintaining accountability
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: We are happy for you to be based in any location in the UK, we are flexible with your travel. Our two main offices are in Derby and London.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Ready to apply?
Apply to HelloFresh
3PL Logistics Partnership Manager
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The Regional Final Mile Partnership Manager can be based anywhere in the UK. They are accountable for the commercial and operational performance of Delivery Service Partners (DSPs) across the Home Delivery Network. The role owns the end-to-end partner relationship, ensuring delivery partners operate in line with contractual commitments, service levels, cost expectations, and behavioural standards.
This role sits at the intersection of commercial contract management and operational performance. It requires strong stakeholder management, data led decision making, and the ability to hold partners to account while maintaining productive, long-term relationships. The Regional Final Mile Partnership Manager plays a critical role in protecting customer experience, controlling cost, mitigating risk, and driving continuous improvement across the delivery network, while exemplifying HelloFresh DNA and a pragmatic, outcome-focused mindset.
What you will be doing:
- Own the commercial relationship with assigned Delivery Service Partners across the full contract lifecycle
- Support contract renewals, variations, and commercial discussions in collaboration with Legal and Finance
- Monitor partner performance against service, quality, and cost KPIs including performance reviews
- Analyse operational and commercial performance data to inform decisions and recommendations
- Produce clear performance reporting for senior stakeholders, highlighting risks and improvement opportunities
- Work closely with Operations, Transport Planning, Finance, Legal, and H&S teams to support partner performance
- Act as the voice of the delivery partner internally while protecting HelloFresh standards and customer outcomes
- Identify opportunities to improve delivery quality, efficiency, and cost across the partner network
- Support onboarding of new partners and scaling of existing partners in line with network strategy
- Ensure partners operate in line with health & safety, legal, and regulatory requirements
Skills and experience required:
- Strong experience of managing logistics/delivery suppliers, partners, or third-party service providers
- Exposure to commercial or contract-led environments
- Experience operating in fast-paced, operationally complex settings
- Strong stakeholder management and relationship-building skills
- Ability to analyse performance data and drive action
- Confident communicator, able to hold partners to account
- Understanding of service delivery models and performance management
- Awareness of contractual, compliance, and governance principles
- Building strong, professional partnerships while maintaining accountability
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: We are happy for you to be based in any location in the UK, we are flexible with your travel. Our two main offices are in Derby and London.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Ready to apply?
Apply to HelloFresh
Area Sales Director
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About the opportunity
The position of the Area Sales Director Mid-Market EMEA (f/m/d) is a critical role in our EMEA Sales team and will be reporting to the Senior Vice President (SVP) of EMEA Sales. This is a first-line management role and you will be managing a team of Mid Market Account Executives, with the task to hire and develop the best talent in the market to strategically increase sales presence throughout EMEA .
As an experienced leader with a strong software sales background, you are responsible for supporting your team in collaborating across the business to drive mid-market pipeline, navigate complex procurement cycles, support and develop go-to-market initiatives and, act as a senior stakeholder for the customers and future customers in your region.
Since your role is quota carrying you own the regional forecast, identify and mitigate risks, tackle opportunities and constantly up-level your team through outstanding leadership and coaching.
What to expect?
- The role will assume leadership of a growing sales organization of Mid-Market Account Executives, to help drive complex deals into Mid-Market new and existing clients.
- Contribute to regional strategy with metrics, observations and market research
- Set and execute an aggressive customer acquisition strategy
- Create processes, set best practices and build replicable patterns for your regional go to markets initiatives
- Serve as senior stakeholder and point of escalation internally and in customer engagements
- Be a mentor and provide hands-on coaching and professional development for AEs and wider team
- Conduct weekly forecasts and oversee sales goals, metrics, and quota achievement
- Proactive collaboration with Business Development, Solution Engineering, Marketing, Recruitment, Product, , Partnerships and Customer Success teams to align regional strategy
What you need to be successful?
- 10 years total SaaS sales experience, with a minimum of 3 should be in leadership
- German Language beneficial but not essential
- Experience selling across Europe to billion-dollar-plus revenue businesses
- Experience selling multi-six-figure new business and expansion ACV.
- Strong track record of recruiting, developing and retaining a high-performing mid market sales organization
- Experience with common qualifications and sales methodologies
- You’re data-driven and have an analytical approach to identifying trends in pipeline and performance
- You’re a highly effective and empathetic communicator
- Proven track record of building satisfied, loyal and referenceable customers
- Consistent overachievement of quota and revenue goals
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Area Vice President, Mid-Market
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About the opportunity
The position of Area Vice President, Mid-Market EMEA (f/m/d)is a critical leadership role within our EMEA Sales organisation, reporting directly to the SVP EMEA & APAC.
This role carries both first-line and second-line management responsibilities, leading a team of Mid-Market Sales Managers and their respective Account Executives. You will be responsible for building, scaling, and developing a high-performing regional sales organisation focused on organisations across EMEA with revenues between $100m and $1bn USD.
As a senior sales leader with a strong SaaS background, you will drive regional strategy, operational excellence, and consistent revenue growth across the Mid-Market segment. You will partner cross-functionally to accelerate pipeline generation, optimise go-to-market execution, navigate complex procurement cycles, and act as an executive stakeholder for strategic customers within your region.
As a quota-carrying leader, you own the regional forecast, proactively identify and mitigate risks, capitalise on opportunities, and continuously elevate performance through structured coaching, talent development, and strong sales leadership.
What to expect?
- Lead and scale a growing Mid-Market sales organisation across EMEA, managing both Sales Managers and Account Executives
- Drive new business acquisition and expansion across organisations with $100m–$1bn revenue
- Define and execute the regional Mid-Market strategy aligned to broader EMEA & APAC objectives
- Build repeatable, scalable processes and best practices to drive predictable revenue growth
- Own regional forecasting, pipeline health, and quota attainment across multiple teams
- Develop leadership capability within first-line managers through coaching and mentorship
- Serve as senior point of escalation internally and in strategic customer engagements
- Contribute to regional strategy through data-driven insights, performance metrics, and market intelligence
- Collaborate proactively with Business Development, Solution Engineering, Marketing, Recruitment, Product, Partnerships, and Customer Success to ensure strong regional alignment
- Foster a high-performance culture focused on accountability, customer value, and continuous improvement
What you need to be successful?
- 10+ years of SaaS sales experience, with significant experience in Mid-Market or Enterprise segments
- Minimum 5+ years in sales leadership, including managing managers (second-line leadership experience preferred)
- Strong experience selling into organisations with $100m–$1bn revenue across EMEA
- Proven success in closing and scaling multi-six-figure new business and expansion ACV
- Demonstrated ability to recruit, develop, and retain high-performing sales managers and Account Executives
- Experience implementing and driving consistent sales methodologies and qualification frameworks
- Strong analytical and data-driven approach to forecasting, pipeline management, and performance optimisation
- Highly effective communicator with strong executive presence and stakeholder management capability
- Track record of building loyal, referenceable customers across diverse European markets
- Consistent overachievement of quota and revenue targets
- German language skills beneficial but not essential
What’s in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
People Partner
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At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
The role
Cision is looking for a People Partner to join our evolving and fast-paced People team in the UK. This is a highly strategic role, working closely with senior executives and people leaders while partnering with teams across multiple functions.
This role is responsible for supporting people-related programs, processes, and initiatives by applying established people frameworks, policies, and practices.
The successful candidate will play a key role in supporting the business, navigating a dynamic environment, taking on new challenges, and driving meaningful business impact.
Duties and responsibilities
The role is defined, but not limited to, the following:
- Strategically partners with clients to understand business and organizational needs and objectives, develop strategies and implement solutions.
- Serves as the primary people lead for assigned client groups (CX, Insights and Marketing), on all things people and culture, connecting them with the broader People function — including Talent Acquisition, Talent Development, and People Operations — as needed.
- Supports the People Partner team to execute on UK related projects and tasks for non-assigned client groups.
- Conducts ongoing analysis of assigned client group. Monitors, interprets metrics and analysis to bring a data-centric approach to decision making.
- Advises and coaches managers and employees across the full spectrum of people matters, including talent development, succession planning, compensation, organizational design, and performance improvement.
- Owns employee relations matters end to end, from information gathering and assessment through to resolution, in line with company policy and applicable legislation.
- Guides managers through the employee lifecycle, ensuring consistent application of HR policies and procedures.
- Drives cost effectiveness by employing relevant strategies and achieving or exceeding synergy savings targets.
- Effectively drives accountability and a performance-driven culture.
- Contributes, communicates, and collaborates globally with other People functions.
Essential Skills and Experience
- Experience with a global technology or SaaS company, specifically working across regions including the Americas and EMEA.
- Experience leading transformation and aligning people strategy to the business' long-range plans.
- Demonstrated ability to drive major initiatives through the organization and influence decision-makers, effectively communicating at all levels.
- Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law.
- Strong presentation skills; comfortable in front of senior leadership and decision-makers.
- Persuasive communication skills, including succinctly communicating complex issues and delivering them effectively.
- Innovation and the ability to be creative in problem-solving, organizational diagnosis, and solution generation.
- Results-oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results.
- Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence.
- Experience working in a fast-paced, dynamic environment.
- Highly organised with attention to detail.
- Bachelor’s degree in Human Resources or a similar field of study plus one of the
following certifications: PHR, SPHR, SHRM, CP or SHRM SCP (or international equivalent) OR Master’s degree. - Prior experience in a people partnering, employee relations, human resources or similar role.
- Minimum of 3 years of demonstrated People Partner (HRBP) experience preferably in technical organizations, directly supporting senior leaders
What We Offer
Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:
- Cision Group Personal Pension Scheme
- Life Assurance
- Healthcare cash plan
- Dental Insurance
- Private Medical Insurance (For directors and above only)
- Gym Subsidy
- Cycle to Work
- Discounted Dining
- Virtual GP
- Employee Assistance Programme (EAP)
- Eye Care Test
- Cision Global Charitable Giving Program
- BenefitHub (Retail discounts)
If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.
#LI-FR1 #LI-Hybrid
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Ready to apply?
Apply to Brandwatch
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
The role
Cision is looking for a People Partner to join our evolving and fast-paced People team in the UK. This is a highly strategic role, working closely with senior executives and people leaders while partnering with teams across multiple functions.
This role is responsible for supporting people-related programs, processes, and initiatives by applying established people frameworks, policies, and practices.
The successful candidate will play a key role in supporting the business, navigating a dynamic environment, taking on new challenges, and driving meaningful business impact.
Duties and responsibilities
The role is defined, but not limited to, the following:
- Strategically partners with clients to understand business and organizational needs and objectives, develop strategies and implement solutions.
- Serves as the primary people lead for assigned client groups (CX, Insights and Marketing), on all things people and culture, connecting them with the broader People function — including Talent Acquisition, Talent Development, and People Operations — as needed.
- Supports the People Partner team to execute on UK related projects and tasks for non-assigned client groups.
- Conducts ongoing analysis of assigned client group. Monitors, interprets metrics and analysis to bring a data-centric approach to decision making.
- Advises and coaches managers and employees across the full spectrum of people matters, including talent development, succession planning, compensation, organizational design, and performance improvement.
- Owns employee relations matters end to end, from information gathering and assessment through to resolution, in line with company policy and applicable legislation.
- Guides managers through the employee lifecycle, ensuring consistent application of HR policies and procedures.
- Drives cost effectiveness by employing relevant strategies and achieving or exceeding synergy savings targets.
- Effectively drives accountability and a performance-driven culture.
- Contributes, communicates, and collaborates globally with other People functions.
Essential Skills and Experience
- Experience with a global technology or SaaS company, specifically working across regions including the Americas and EMEA.
- Experience leading transformation and aligning people strategy to the business' long-range plans.
- Demonstrated ability to drive major initiatives through the organization and influence decision-makers, effectively communicating at all levels.
- Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law.
- Strong presentation skills; comfortable in front of senior leadership and decision-makers.
- Persuasive communication skills, including succinctly communicating complex issues and delivering them effectively.
- Innovation and the ability to be creative in problem-solving, organizational diagnosis, and solution generation.
- Results-oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results.
- Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence.
- Experience working in a fast-paced, dynamic environment.
- Highly organised with attention to detail.
- Bachelor’s degree in Human Resources or a similar field of study plus one of the
following certifications: PHR, SPHR, SHRM, CP or SHRM SCP (or international equivalent) OR Master’s degree. - Prior experience in a people partnering, employee relations, human resources or similar role.
- Minimum of 3 years of demonstrated People Partner (HRBP) experience preferably in technical organizations, directly supporting senior leaders
What We Offer
Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:
- Cision Group Personal Pension Scheme
- Life Assurance
- Healthcare cash plan
- Dental Insurance
- Private Medical Insurance (For directors and above only)
- Gym Subsidy
- Cycle to Work
- Discounted Dining
- Virtual GP
- Employee Assistance Programme (EAP)
- Eye Care Test
- Cision Global Charitable Giving Program
- BenefitHub (Retail discounts)
If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment.
#LI-FR1 #LI-Hybrid
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Ready to apply?
Apply to Cision
Executive Assistant to Chief Medical Officer (CMO)
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Your work will change lives. Including your own.
The Impact You’ll Make
As the Executive Assistant to our CMO (Chief Medical Officer), and other senior leaders, you will support a clinical leadership team driving the development of innovative therapies to get better drugs to patients faster. You will partner closely with the CMO to enable them to operate at maximum effectiveness by managing priorities, streamlining operations, and anticipating needs across a fast-paced, science-driven environment. Your work will directly influence the CMO’s ability to focus on advancing our clinical pipeline, shaping development strategy, and delivering meaningful outcomes for patients.
You’ll play a critical role connecting internal teams, external partners, and clinical stakeholders; ensuring seamless execution across clinical, regulatory, and cross-functional initiatives in the U.S., UK, and Canada. This is a highly impactful position for an experienced professional who thrives on complexity, precision, and bringing structure to dynamic environments - someone who values both strategic alignment and the energy of working alongside a collaborative team.
In this role you will:
- Manage all aspects of the CMO’s calendar, travel, and communications with discretion and foresight
- Anticipate scheduling conflicts, track key deliverables, and proactively adjust plans in alignment with clinical priorities and development milestones
- Serve as a point of contact for internal and external stakeholders, including clinical, regulatory, and research partners, demonstrating sound judgment and professionalism at all times
- Plan and coordinate internal and external meetings, ensuring high-quality materials and seamless execution across clinical and cross-functional teams
- Arrange detailed domestic and international travel itineraries as needed
- Partner with internal teams to support clinical leadership activities, advisory boards, investigator meetings, and key scientific engagements
- Maintain confidentiality while ensuring clear and timely information sharing between the CMO, leadership team, and external collaborators
The Team You’ll Join
You will be joining the executive support team at Recursion, working closely with the CMO and partnering with C-level executives across the company. You will collaborate with teams including Clinical Development, Regulatory, Research, People, Finance, Workplace Environment, and Communications.
The executive support team is responsible for enabling our senior leadership team to do their best work and stay focused on advancing Recursion’s mission.
The Experience You’ll Need
- At least 5+ years of experience as an Executive Assistant supporting C-suite executives, ideally in a public biotech organization
- Passion for science, innovation, and improving human health, with an appreciation for the clinical development process and the fast-moving world of biotechnology
- Ability to think ahead, anticipate needs, and propose thoughtful solutions - not just execute tasks
- Exceptional organizational, written, and verbal communication skills, with a track record of managing competing priorities gracefully
- Flexibility to adapt in real time, prioritize effectively, and deliver high-quality work in a dynamic environment
- Comfort working across time zones and managing frequent international travel
- Discretion in handling sensitive information and building trusted relationships
- Proficiency in Google Workspace and Slack
Working Location & Compensation:
This is an office-based, hybrid position at our New York City, New York, office. Employees are expected to work in the office at least 50% of the time.
At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $108,200 to $136,200 (USD). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package.
#LI-DB1
The Values We Hope You Share:
- We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust.
- We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action.
- We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection.
- We move with urgency because patients are waiting. Speed isn’t about rushing but about moving the needle every day.
- We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy—leaders take accountability for decisive action, and teams own outcomes together.
- We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities.
Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively.
More About Recursion
Recursion (NASDAQ: RXRX) is a clinical-stage TechBio company decoding biology to radically improve lives. Recursion is advancing a portfolio of differentiated investigational medicines across its wholly owned and partnered pipeline in oncology, rare disease, neuroscience, immunology, and other therapeutic areas with significant unmet need. Enabling its mission is the Recursion OS, an AI-native, end-to-end drug discovery and development platform integrating biology, chemistry, and clinical development into a unified intelligence system. Powered by proprietary multimodal data, purpose-built AI models, and bilingual teams fluent in both science and AI, the Recursion OS is designed to translate complex science into medicines that matter — faster, better, and at scale — for patients who are waiting.
Recursion’s platform infrastructure is anchored in Salt Lake City, Utah and Milton Park, Oxfordshire, where its automated biology and chemistry laboratories generate proprietary data at industrial scale. Recursion also maintains offices in New York, Montréal, and London, three global hubs for talent and leadership at the intersection of AI and scientific innovation. Learn more at www.recursion.com, or connect on X and LinkedIn.
Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Ready to apply?
Apply to Recursion
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a core member of Parloa’s founding team in London, you will lead the charge in building our strategic partnerships and accelerating growth across the UKI and Northern Europe. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations.
You’ll work closely with Expansion Leadership and our newly founded GTM team based in London, while partnering with key players across our DACH and US offices to set Parloa up for success in these markets.
Areas of ownership:
- Identify, recruit, and grow leading Service Partners in UKI and Northern Europe.
- Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
- Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
- Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
- Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.
- Stay ahead of industry trends, actively identifying new partnership opportunities to enhance Parloa’s presence in the UK & Northern Europe markets.
- Represent Parloa at events and industry activities, positioning yourself and the company as thought leaders in Conversational AI.
Who you are:
- 8+ years of experience in partner acquisition, management and channel sales, ideally within SaaS, contact center technologies, or Conversational AI.
- A proven track record of building and growing partnerships in the UK, with an established network in customer service or contact center industries.
- A strategic mindset with the ability to craft and execute partnership plans that deliver results.
- Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
- A proactive, self-motivated approach, thriving in a fast-paced, dynamic environment where you can make a real impact.
NICE TO HAVE:
- Experience helping SaaS startups grow in the UK market.
- Understanding of partner operations and the potential to support team development as we expand.
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As our Business Development Executive for France, you’ll play a pivotal role in launching Parloa’s presence in a new market. You’ll be part of building our revenue engine from the ground up in the region - developing pipeline, establishing relationships with enterprise prospects, and setting the foundation for long-term growth in France.
This is not a “follow the playbook” role - you’ll help write it. You’ll work closely with our Head of Growth, the Regional Sales Director, and the enterprise sales team to turn market insights into a tangible pipeline, helping Parloa become the go-to conversational AI platform for leading french enterprises.
Areas of ownership:
- Pioneer Parloa’s market entry in France by identifying, engaging, and developing relationships with enterprise-level prospects.
- Generate and own an outbound pipeline, leveraging creative, data-driven outreach strategies.
- Collaborate closely with our Account Executives to build scalable revenue processes for the region.
- Build and nurture long-term relationships with prospects, positioning Parloa as a trusted partner for AI-powered customer experience.
- Act as the voice of the French market internally, sharing insights, feedback, and learnings that shape our regional strategy.
- Continuously refine messaging and outreach based on market dynamics, ensuring strong alignment between client challenges and Parloa’s solutions.
Our BDE Tech-stack:
Tech-stack: LinkedIn Sales Navigator, Salesforce, Loom, Asana, Apollo, Miro, Notion
Who you are:
- 2+ years of relevant experience in a topic-related role, ideally in SaaS, VC, or consulting.
- A genuine curiosity for people and technology, you love connecting with decision-makers and understanding business challenges.
- A proactive, entrepreneurial mindset: you thrive in building something new rather than maintaining what already exists.
- Coachability, resilience, and a drive to grow fast in a high-performance environment.
- Strong communication skills and fluency in French and English.
Location: London
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser → Meeting with Account Executives
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
Business Development Representative (Nordics & Netherlands)
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As our Business Development Executive for the Nordics & Netherlands, you’ll play a pivotal role in launching Parloa’s presence in new markets. You’ll be part of building our revenue engine from the ground up in the region; developing pipeline, establishing relationships with enterprise prospects, and setting the foundation for long-term growth across the Nordics and the Netherlands.
This is not a “follow the playbook” role - you’ll help write it. You’ll work closely with our Head of Growth, the Regional Sales Director, and the enterprise sales team to turn market insights into a tangible pipeline, helping Parloa become the go-to conversational AI platform for leading enterprises across the Nordics and the Netherlands.
Areas of ownership:
- Pioneer Parloa’s market entry across the Nordics and the Netherlands by identifying, engaging, and developing relationships with enterprise-level prospects.
- Generate and own an outbound pipeline, leveraging creative, data-driven outreach strategies.
- Collaborate closely with our Account Executives to build scalable revenue processes for the region.
- Build and nurture long-term relationships with prospects, positioning Parloa as a trusted partner for AI-powered customer experience.
- Act as the voice of the Nordics and Netherlands internally, sharing insights, feedback, and learnings that shape our regional strategy.
- Continuously refine messaging and outreach based on market dynamics, ensuring strong alignment between client challenges and Parloa’s solutions.
Our BDE Tech-stack:
Tech-stack: LinkedIn Sales Navigator, Salesforce, Loom, Asana, Apollo, Miro, Notion
Who you are:
- 2+ years of relevant experience in a topic-related role, ideally in SaaS, VC, or consulting.
- A genuine curiosity for people and technology, you love connecting with decision-makers and understanding business challenges.
- A proactive, entrepreneurial mindset: you thrive in building something new rather than maintaining what already exists.
- Coachability, resilience, and a drive to grow fast in a high-performance environment.
- Strong communication skills and fluency in English; additional fluency in Dutch or a Nordic language is a strong plus.
Location: London
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser → Meeting with Account Executives
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Senior Agent Architect at Parloa, you will play a key role in transforming customer service with AI Agents. In this customer-facing role, you will support the implementation of Parloa's solutions, enhancing customer experiences for clients and partners.
Using your expertise in Large Language Models (LLMs), Prompt Engineering, NLP & NLU conversational design, and integration platforms, you will craft effective AI workflows and build connections to enterprise systems and ensure quality, performance, and end-to-end operational readiness. You will design, prototype, and validate conversational solutions for AI agent deployments, including the integration layer that connects Parloa's platform to customers' existing technology stacks, and guide customers and partners in maximising the value of Parloa's AI solutions.
Areas of ownership:
- Scope and implement AI Agent deployments, providing strategic advice and execution support to customers and partners.
- Leverage your knowledge of LLM internals (e.g., embeddings) to analyze customer requirements and design precise prompts for reliable, user-aligned behavior.
- Simplify complex workflows and processes into digestible conversational components, enabling LLMs to handle challenging tasks effectively.
- Fine-tune conversational flows and voice output (e.g., SSML, Lexicons, Regex) to align with customer brand standards.
- Build and configure integrations between customers' systems and Parloa's Platform, connecting external tools (e.g., CRMs, ERPs, ticketing systems, contact center platforms) via integration platforms and APIs to deliver end-to-end enterprise solutions.
- Collaborate with Forward Deployed Engineers on complex or custom integration scenarios that go beyond standard integration capabilities.
- Identify and solve blockers together with other departments at Parloa (e.g. Product, Agent Integration Engineering, or Sales) and the customer.
- Apply structured testing approaches to validate AI agent behaviour, quality, and performance under real-world conditions.
- Document best practices, how-to guides, and product capabilities for internal and external audiences, representing the expertise of the Agent Architect team.
Who you are:
- 3+ years of experience in enterprise customer-facing roles, with proven expertise in conversation design and AI agent development to create engaging and intuitive conversational experiences
- Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes
- Entrepreneurial mindset with initiative, results orientation, and ability to identify opportunities for impact
- Proficiency with advanced prompting strategies such as chain-of-thought prompting, few-shot learning
- Strong project and stakeholder management skills, with passion for meeting milestones and effective communication
- Analytical and critical thinker with expertise in risk assessment, problem-solving, and strategy, plus solid knowledge of data structures, system integrations, and enterprise APIs
- Familiarity with API authentication patterns (OAuth, API keys, JWT), data transformation and field mapping logic
- Proficiency in REST API design, JSON/XML data structures, and API testing tools (Postman, etc.)
- Experience reading and consuming API documentation across enterprise SaaS platforms (CRMs, ERPs, contact center platforms)
- Exceptional attention to detail and logical thinking, with a proven ability to identify and address subtle nuances in conversational flows, ensuring a seamless and engaging user experience
- Familiarity with A/B testing methods to ensure AI agent performance at scale
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As our Business Development Executive for Spain, you’ll play a pivotal role in launching Parloa’s presence in a new market. You’ll be part of building our revenue engine from the ground up in the region - developing pipeline, establishing relationships with enterprise prospects, and setting the foundation for long-term growth in Spain.
This is not a “follow the playbook” role - you’ll help write it. You’ll work closely with our Head of Growth, the Regional Sales Director, and the enterprise sales team to turn market insights into a tangible pipeline, helping Parloa become the go-to conversational AI platform for leading spanish enterprises.
Areas of ownership:
- Pioneer Parloa’s market entry in Spain by identifying, engaging, and developing relationships with enterprise-level prospects.
- Generate and own an outbound pipeline, leveraging creative, data-driven outreach strategies.
- Collaborate closely with our Account Executives to build scalable revenue processes for the region.
- Build and nurture long-term relationships with prospects, positioning Parloa as a trusted partner for AI-powered customer experience.
- Act as the voice of the Spanish market internally, sharing insights, feedback, and learnings that shape our regional strategy.
- Continuously refine messaging and outreach based on market dynamics, ensuring strong alignment between client challenges and Parloa’s solutions.
Our BDE Tech-stack:
Tech-stack: LinkedIn Sales Navigator, Salesforce, Loom, Asana, Apollo, Miro, Notion
Who you are:
- 2+ years of relevant experience in a topic-related role, ideally in SaaS, VC, or consulting.
- A genuine curiosity for people and technology, you love connecting with decision-makers and understanding business challenges.
- A proactive, entrepreneurial mindset: you thrive in building something new rather than maintaining what already exists.
- Coachability, resilience, and a drive to grow fast in a high-performance environment.
- Strong communication skills and fluency in Spanish and English.
Location: London
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser → Meeting with Account Executives
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
EMEA Senior Product Marketing Manager
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About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a Senior Product Marketing Manager, you will fuel the adoption of Parloa’s AI agents by CX teams and contact centers around the globe. You will play a crucial part in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales efforts, creating content, digging into market data, and establishing a thorough understanding of customers and competition. You will be expected to communicate with confidence and authority, enjoy strategic and tactical work, operate autonomously, and collaborate seamlessly across departments and time zones.
This role will have a strong focus in a few areas: first, on amplifying the market impact of our AI Agent Management Platform (Parloa AMP). And, on helping Parloa differentiate itself in the noisy and crowded AI agent market, and driving global awareness of the impact our customers are driving with the platform. And also, working closely with Sales to execute more effectively, leveraging the two elements above: new state-of-the-art products and better-differentiated positioning and messaging.
Areas of ownership:
- Spearhead GTM efforts for our platform: define the positioning and messaging for our products, orchestrate product communication plans, develop marketing materials, and drive high-impact, cross-functional product launches across Product, Marketing, Sales, CX, etc.
- Work with the Product and Engineering teams to make the roadmap sing, ensure its alignment with the company narrative and GTM plan, and keep all interested audiences, from prospects to partners to customers, in the loop.
- Empower the sales teams by refining how they position our platform, researching customer use cases and proof points, creating collateral, running training sessions with our Enablement team, and polishing competitive differentiators in collaboration with our Competitive Intelligence team, whatever it takes to keep revenue growing 3x.
- Amplify our market awareness by helping source thought leadership content ideas, collaborate on outlines, create and/or review content, and speak on webinars - all in partnership with our Content team, Evangelists, CX team, executives, etc.
Who you are:
- 6+ years of experience as a Product Marketing Manager, or 8+ years of experience working alongside a PMM team in related roles: sales enablement, B2B direct marketing, etc. You already have a Product Marketing playbook.
- A proven track record of supporting enterprise sales teams with storylines, collateral, enablement, and individual deal support. When a rep needs the big guns, they call you.
- Whether it’s on webinars, at company events, or training the whole Sales team on new products and initiatives, you can capture an audience’s attention.
- Ambidexterity for both strategy and tactics. You’ve crafted a company narrative… and also created the sales deck from top to bottom. In a pinch, you can take product screenshots and Photoshop them to look just right… for the roadmap vision deck. Yes, Design and Product can come in and make it look amazing when we’ve got the time, but sometimes your work needs to stand on its own when we have to move fast.
- A near-native level of English, since we sell a lot of software in North America.
NICE TO HAVE:
- Experience using, building, marketing, or selling customer experience tools (e.g. software for customer service, contact centers, digital experiences/content management, mobile apps, email/web marketing, etc). You can help our prospects and customers understand how to use Parloa to boost NPS, increase conversion rates, drive revenue, and reduce customer churn — and bonus points if you’ve ever put AHT or FCR in a presentation.
- Experience working for a fast-growing, venture-funded B2B software company. This isn’t the first time you’ve built a SaaS plane while it’s flying.
- Business fluent in German to support our DACH teams.
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Competencies
- Storytelling & Communication: Demonstrates excellent verbal and written communication skills, with the ability to craft compelling narratives across different formats (on stage, in calls, in blog posts, etc.).
- Collaboration & Cross-functional Partnership: Proven ability to work effectively across multiple departments to achieve common goals, fostering strong interdepartmental relationships.
- Creativity & Production: Strong creative skills, from the generation of new positioning and messaging, to nice looking slide decks when you don’t have time to collaborate with Design.
- Decisiveness & Independent Judgment: Able to make independent decisions in a globally distributed team setting, particularly in time-sensitive situations.
- Self-organization & Prioritization: Highly skilled at prioritizing tasks, managing backlogs, and meeting deadlines in a fast-paced environment.
- Entrepreneurial Mindset: Thrives in undefined environments, taking the initiative to build and launch new processes, products, or strategies from scratch.
- Technological Aptitude & AI Knowledge: Strong interest in and aptitude for learning new technologies, particularly in AI, with the ability to quickly understand and apply new trends.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
About Parloa
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role:
As a (Senior) Partner Solution Engineer, you will play a key role in enabling Parloa’s partner ecosystem to successfully position, sell, and implement our conversational AI platform. You’ll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support.
This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success.
Areas of ownership:
- Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping.
- Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle.
- Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes.
- Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa’s platform capabilities into clear business value for both technical and non-technical stakeholders.
- Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution.
- Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement.
Who you are:
- 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology
- Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture
- Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models
- Ability to translate technical concepts into clear business value and outcomes
- Excellent communication and presentation skills, with confidence in both technical and executive conversations
- Strong coaching and enablement mindset, with the ability to guide partners effectively
- Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders
- Technical curiosity and interest in AI-driven products and customer experience
- Native or bilingual in English
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Why Parloa?
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Ready to apply?
Apply to Parloa
We seek to move the world forward through innovative thinking.
Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.
Architect / Architectural Designer – Job Description
Purpose and objectives of the role
An Architect / Architectural Designer acts under supervision regarding architectural methods and complexities and is responsible for the development and design of complex architectural projects. In this position you may act a member of a team supporting the lead architect.
This position contributes to the finished packages, specifications, approval of materials/products and development of construction packages. The Architect / Architectural Designer must be able to apply sound and diverse knowledge of architecture principles and practices in a broad array of assignments.
Main duties and responsibilities
Technical Role
- Liaise closely with the Project Lead in the design development of the scheme with regular interim meetings.
- Responsible for the preparation of new designs and adaptations to existing designs, drawings, specifications and schedules to suit design development and information release requirements.
- Independently evaluate, select and apply knowledge of design and construction techniques.
- Liaise with consultants and relevant statutory authorities to establish the conceptual framework.
- Assist the Project Lead in the coordination of the design team on a day-to-day basis and in maintaining good working relationships.
- Instruct, clarify and develop design studies with individual members of the team.
- Attend client meetings and presentations as necessary.
- Contribute to the layout of projects and integrate architectural and engineering elements into a unified design for client review and approval.
- Contribute to the preparation of scale drawings, and contract documents, for building contractors.
- Contribute to the administration of construction documents and provide periodic onsite observation of work during construction to monitor specification compliance.
- Contribute to finding technical solutions to problems and show understanding of good design principles.
Communications and procedures
- Manage time and effort ensuring the timely completion of assigned work.
- Understand office procedures and works within set SNHA design standards.
Required Skills
Qualifications
- BA/BSc/BArch (Essential).
- MArch (Essential).
- Registration with ARB and RIBA, and/or equivalent overseas professional body (Desirable).
Experience
- Relevant experience in the architectural/construction industry (Essential). Preferably, at least 4 years of experience (Desirable).
- Ability to work as part of a team as well as independently (Essential).
- Proven experience in RIBA Stages (Desirable).
- Previous experience with complex projects (like Data Centres, Healthcare, Aviation, Mixed-use or Multi-family residential) (Desirable).
- Technical skills/detailing experience (Desirable).
- Experience coordinating complex projects in a BIM environment (Desirable).
General Aptitude
- Average verbal and written communication skills for both internal and external relationships (Essential).
- Strong organizational skills to successfully manage multiple, competing priorities (Essential).
- Able to read, analyse and interpret complex documents including technical journals (Desirable).
Software Skills
- Working knowledge: Office 365: Word, Excel, Teams, SharePoint, Outlook (Essential).
- Revit/BIM 360 fundamentals (Essential). BIM Level 2 (Desirable).
- Graphics: Adobe Suite; Bluebeam (Desirable).
- 3D visualisation (Desirable).
- NBS (Desirable).
- AutoCAD (Desirable).
Additional requirements
- Able to travel in the UK (Essential).
- Able to work out of office hours when required to meet project deadlines (Essential).
- Able to travel abroad as required (Desirable).
#LI-MH1
#LI-Onsite
Find out more about what Woolpert has to offer here: http://woolpert.com/about-us/
Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.
Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.
If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com.
To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.
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Senior Talent Acquisition Partner (G&A)
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced talent acquisition professional with a passion for building teams in close collaboration with your hiring managers? Does being part of one of Europe’s fastest growing companies interest you? If so, then we’d love to chat
Role background
Our Talent Acquisition team is now a global team of 130+ based across multiple European countries, Tokyo and Tel Aviv. We are open to considering top TA talent in any of the 32 countries where we do business!
As part of our phenomenal growth, we are now looking for an experienced Talent Acquisition Partner to join our talent acquisition team, responsible for finding exceptional talent across our general and administrative functions — G&A.
You will bring extensive experience hiring corporate, commercial, and specialist talent across functions such as Finance, HR, Legal, Policy, Communications, and related G&A areas. We are especially interested in talent acquisition professionals who have hired for big tech companies, high-growth technology businesses, or large enterprise corporate organisations, where they have supported complex stakeholder groups and high hiring-bar environments.
As a Talent Acquisition Partner, you’ll own the end-to-end recruitment process while managing relationships with your key stakeholders, always putting candidate experience and quality of hire at the heart of everything you do.
In this role, your primary focus will be end-to-end delivery for a defined portfolio of commercial G&A roles. This is a hands-on delivery role, suited to someone who enjoys owning complex stakeholder relationships and driving hiring outcomes in a fast-moving environment.
What you'll be doing
- Be the project lead on recruitment in your assigned hiring teams and together plan a solid hiring roadmap; agree on processes and train interviewers where needed.
- Provide guidance, understanding and insight to your hiring managers based on your experience, know-how, market understanding and well informed data points.
- Build candidate pipelines that are relevant to your hiring teams.
- Use data to make informed decisions and utilize talent acquisition tooling & reporting to drive efficiencies in your recruiting funnel, increasing candidate pass-through ratios over time & removing bottlenecks that impact KPI’s such as monthly fill rate, time to hire, cost per hire and more.
- Invent new and innovative ways to attract the best people globally to join Wolt, while excelling at basic recruiting best practices.
- Collaborate with your sub-team within the broader TA team and together share ideas and wins and help each other solve hiring related challenges
- Partner with different talent teams, such as Employer Branding to drive optimal advertising, events, social media campaigns and other initiatives to promote opportunities within the department you support.
Our humble expectations
- You have previous in-house recruitment experience, ideally gained within big tech, high-growth technology companies, or large enterprise corporate organisations.
- You have a proven track record of hiring corporate, commercial, and specialist talent across G&A functions such as Finance, HR, Legal, Policy, Communications, or similar.
- You are confident partnering with senior hiring managers and business leaders, acting as a trusted advisor and leader of hiring processes.
- You have experience navigating complex stakeholder groups, structured hiring processes, and high hiring-bar environments.
- You are an advocate for candidate experience excellence and consider this in every decision you make.
- You enjoy working in a fast-paced international environment and are comfortable collaborating with colleagues across the globe.
- You are comfortable stepping into a fixed-term role and making an immediate impact, with minimal ramp-up time.
- You are able to collaborate and proactively communicate clearly, both verbally and in written form, with various stakeholders in English.
- You care about data and are accustomed to transparently sharing pipeline insights, funnel metrics, and other important data with your hiring teams.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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Apply to Wolt - English
Business Development Representative, Enterprise
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for an Enterprise Business Development Representative to join our team! In this role you will work closely with your Account Executives, Marketing and Partner teams to ensure EMEA builds strong opportunities in key target accounts.
Your responsibilities will include outbound calling, video prospecting, crafting compelling messaging as well as qualifying leads to start high quality conversations for your AEs.
This is a full-time position based out of our London office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You'll Use
- Salesforce
- Outreach/Salesloft
- Gong
- Demandbase
- LinkedIn Sales Navigator
- ZoomInfo or similar.
What You’ll Do
- Outbound into Enterprise Accounts.
- Qualify inbound leads to generate quality meetings with all levels of employees.
- Build account plans with your Account Executive.
- Organize, log activity, and categorize sales lead information into our CRM, as well as utilize other prospecting tools.
- Be able to articulate and sell Fivetran’s value to prospects and how we can support their business goals.
- Adhere to your inbound and outbound KPIs as well as being comfortable balancing your time & competing priorities.
- As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
Skills We’re Looking For
- Experience outbounding into large enterprise businesses, with a track record of high performance.
- Confident qualifying inbound/outbound leads.
- Excellent written and verbal communication skills.
- Highly curious and interested in solving our customer's problems.
- Able to convey technical principles in a way that is easy to understand.
- Comfortable with daily, weekly and monthly calls, email and meeting targets.
- Intrinsically motivated person with a 'get stuck in' attitude.
- Fluency in additional languages is a plus!
#LI-IM1
#LI-HYBRID
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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Apply to Fivetran
Join Proton and build a better internet where privacy is the default
Join Proton and build a better internet where privacy is the default
Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!
We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of.
Check our social media pages to learn more about us: Twitter, Reddit, Instagram.
Role overview
We are looking for a CRO (Conversion Rate Optimisation) Specialist to support Proton’s Marketing team in improving conversion across our marketing websites and landing pages, spanning traffic from SEO, performance marketing, affiliates, and partnerships.
You will help run a steady cadence of experiments and landing-page iterations that improve key funnels such as acquisition, sign-up, and upgrade, ensuring tests are well-scoped, properly measured, and clearly documented.
You will collaborate closely with Design, Engineering, Product, and Analytics teams plus channel owners, to turn insights into high-quality tests and ship changes that measurably improve user outcomes.
What you’ll do
- Be part of end-to-end experiment scoping and preparation by helping write and refine hypotheses, draft experiment briefs, align with the team on primary metrics and key guardrails, and translate requirements into the landing page/page-variant updates needed ahead of launch.
- Work in close alignment with the Data/Analytics team to review funnel performance, understand drop-offs and bottlenecks, and translate insights into prioritized test ideas and clear next actions.
- Coordinate with Product, Engineering, and Analytics to align on measurement needs (events, tracking plans, tagging assumptions, dashboards) so experiment readouts are reliable and consistent.
- Partner with Design, Content, and marketing channel owners to adapt landing page messaging and structure to match traffic intent and channel needs (Organic, Performance Marketing, Affiliates, and Influencers).
- Create, iterate on, and QA landing pages and experiment variants in the page/content publishing workflow, ensuring consistency across devices and key entry points.
- Document experiment outcomes, decisions, and learnings in a structured way so insights compound over time and enable faster iteration across future tests and teams.
Job requirements
- An experimentation mindset: you are curious, structured, and guided by a user-first mindset, focusing on measurable improvements across acquisition, sign-up, checkout, and upgrade funnels.
- 1 to 3 years of experience in conversion rate optimization and experimentation, with exposure to at least one of the following areas: growth, lifecycle, or performance marketing, and clear examples of measurable conversion impact.
- Ability to translate insights into clear hypotheses, define primary metrics and guardrails, and support A/B tests through launch, QA, and readout.
- Solid analytical foundations: comfortable reviewing funnel performance, spotting drop-offs, and turning results into prioritised next actions with Data/Analytics.
- Tracking and measurement literacy: able to align with Product and Engineering on events, tagging assumptions, and dashboards so results are reliable.
- Hands-on landing page optimisation: build, iterate, and QA pages and variants in a CMS/page builder, with strong attention to detail across devices.
- Strong cross-functional collaboration and documentation: coordinate with Design, Engineering, Product, and channel owners, and document learnings so iteration gets faster.
What We Offer
- Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)
- Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
- Technology: you'll get the right hardware and the right software you need to do your best work.
- Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.
- Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day
- Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.
- In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building
- Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.
- Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.
- Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.
Check our social media to learn more about Proton:
Our Commitment to Diversity and Inclusion
At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.
If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.
Candidate Privacy Notice
When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.
If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.
Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.
To learn more about our privacy policy, please visit our privacy policy page.
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General Manager (Green Chef)
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We’re looking for a high-performing General Manager to lead Green Chef in the UK. Launched in the UK in 2021, following its successful acquisition in the US, Green Chef is a premium, health-focused meal kit brand that has shipped over 15 million meals and is ready for its next phase of growth. As General Manager, you will have full P&L ownership, reporting directly into the UK CEO of HelloFresh, and autonomy to shape strategy, drive performance, and leave a real mark on a brand with serious momentum. If you’re a decisive, data-driven and entrepreneurial leader who thrives under pressure and wants genuine ownership - not just the title - this is the role for you.
What You Will Be Doing:
- Own the UK Business & P&L – Take full accountability for the Green Chef UK P&L, driving sustainable revenue growth, profitability, and long-term value creation, ensuring the brand is accretive to the wider UK business
- Define & Execute Business Strategy – Lead the end-to-end strategy for Green Chef UK across Product, Marketing and Financial Planning; identifying growth opportunities, refining the value proposition, and ensuring clear differentiation versus the core HelloFresh brand
- Drive Commercial Performance – Oversee all commercial levers including acquisition, retention, pricing, and promotions, ensuring an optimal balance between growth and profitability
- Lead a High-Performing Team – Lead and develop a cross-functional team, fostering a culture of ownership, accountability, and continuous improvement
- Champion Customer-Centric Growth – Leverage customer insights, data, and market trends to continuously evolve the product offering and customer experience
- Strengthen Brand Positioning – Elevate Green Chef’s position as a premium, health-led offering within the UK market, ensuring consistency across all customer touchpoints
- Identify & Unlock New Growth Opportunities – Explore new channels, partnerships, and propositions to expand reach and drive incremental growth
Who You Are:
- General Management experience – Proven experience owning or significantly influencing a P&L within a high-growth, consumer-facing business (ideally D2C, subscription, or e-commerce)
- Strategic & Commercial Acumen – Strong ability to define strategy and translate it into execution, balancing growth with profitability and long-term brand building
- Entrepreneurial Mindset – Comfortable operating in ambiguity, with a hands-on approach and a bias for action in fast-paced environments
- Leadership & Team Building – Track record of building, leading, and scaling high-performing teams, with a strong focus on coaching and development
- Operational Excellence – Experience managing complex operations and identifying key levers to improve efficiency, margins, and customer experience
- Customer-Centric Thinking – Deep understanding of customer behaviour and a passion for delivering exceptional customer experiences
- Data-Driven Decision Making – Highly analytical, with the ability to use data to inform decisions, prioritise effectively, and challenge assumptions.
- Executive Influence – Strong communication and stakeholder management skills, with the ability to influence at senior levels and drive cross-functional alignment
Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office!
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
Ready to apply?
Apply to HelloFresh
Junior Product Marketing Manager
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About The Team:
As Junior Product Marketing Manager, you will support the development of product marketing campaigns and product partnerships focused on increasing Average Order Rate (minimise pause and cancellations), Average Order Value and Product Awareness among existing customers. You will create the go-to-market plan, working closely with Product Development, Design, Marketing and PR to build effective launch strategies, including: setting target audience and objectives, developing compelling creative assets, and launch strategies. This role is very creative, but also requires strong planning and organisational skills. You will be hands-on in this role and enjoy communicating, managing multiple global and local stakeholders, planning and feeling part of a large team.
What You Will Be Doing:
- Lead all BAU product marketing campaigns. Liaise with global and local Brand and Growth Marketing Teams on day-to-day campaign management and execution.
- Support the development of strategic product marketing & partnership campaigns, considering factors like the value proposition, target audience, competitive landscape and wider product pipeline.
- Lead editorial content planning of the HelloFresh customer magazine (issued quarterly) and a monthly customer newsletter - both distributed in the box.
- Own and manage CRM channels as an always-on tool to communicate latest product and feature news to active customers.
- Lead creative asset development for big bet product marketing and partnership campaigns.
- Collate and prepare post campaign analyses and build learnings into future campaigns and processes.
- Analyse customer and competitor insights and share key learnings across all relevant global and local stakeholders
Who You Are:
- You have 3-5 years of experience in a Product Marketing role with good understanding of key customer retention channels
- You have a deep, intuitive understanding of UK culture and what makes a brand feel authentic and relevant. You know what's next before it happens.
- Independent way of working and strong bias for action
- Great communicator and know how to manage multiple stakeholders
- You are highly organised and structured in your approach to work
- Strong ability to work cross-functionally
- Good creative skills with an eye for compelling creative assets
- You are passionate about food, ambitious about your career, and ready to make a significant impact on a global brand.
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.
Ready to apply?
Apply to HelloFresh
Junior Partnerships Manager
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As a Junior Partnership Manager you’ll play a key role in driving the next phase of growth for the Partnerships channel within the HelloFresh Group. You will support the expansion of our acquisition ecosystem by sourcing, developing, and managing high-impact partnerships across the UK for both HelloFresh and Green Chef.
In this role, you will focus on identifying new business opportunities, building a strong pipeline of potential partners, and managing end-to-end campaigns that maximise conversions and ROI. You will nurture and grow existing relationships while proactively securing new partners that drive scalable performance.
You’ll collaborate closely with local and global Growth Partnerships teams, bringing an innovative, commercial mindset to optimising partnership performance and unlocking new verticals. To succeed, you’ll bring hands-on experience in partnerships or affiliate marketing, strong relationship-building skills, and a passion for business development that fuels long-term, sustainable growth.
What You Will Be Doing:
In this role, you will support the Partnerships and & Affiliate Manager to drive growth across our Partnership channel. You will play a key role in building, optimising, and scaling partnerships with a strong focus on business development, campaign management and partner performance.
- Build and maintain a strong pipeline of new, high-quality partnership opportunities across priority industries and verticals
- Lead outbound outreach for the Partnerships channel - prospecting, pitching, and securing new acquisition-focused partnerships
- Support the Partnerships Manager in identifying and onboarding new business opportunities across a range of sectors
- Drive, nurture, and convert inbound partnership leads to fuel channel growth
- Lead specific Partnerships verticals, focusing on expanding existing relationships and bringing in new partners to deliver YoY growth
- Manage the housing and optimisation of partner offers on HelloPerkX Online to deliver partner value and grow platform reach
- Manage the B2B Retail Media sub-channel (Daily Deals, Gift Cards), focusing on accelerated YoY growth
- Create accurate forecasts and track key account metrics to prepare and present regular performance analyses and strategic insights
- Share insights, learnings, and best practices with wider local and international markets to enhance global performance
Who You Are:
- Experienced in partnerships, business development, or online marketing (ideally affiliate/growth), with hands-on campaign or account management experience
- Commercially minded with strong negotiation skills and an understanding of key growth metrics (CAC, ROI, CLTV) that drive partnership performance
- A natural relationship builder - strong people skills, confident communicator, and able to influence internal and external stakeholders
- Sales-driven with a proactive BD mindset, comfortable sourcing, pitching, and closing new partnership opportunities
- Analytical and data-driven, able to evaluate performance, spot trends, and use insights to optimise and scale partner activity
- Highly organised, independent, and adaptable - able to manage multiple deals, priorities, and deadlines in a fast-paced environment
- A problem solver who quickly identifies barriers and drives solutions that accelerate partner growth and channel performance
- A collaborative team player who contributes to a positive culture and works seamlessly across teams to achieve shared goals
- Motivated by ambitious targets, excited by growth, and passionate about building scalable partnerships that deliver long-term value
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office!
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
Ready to apply?
Apply to HelloFresh
Senior Demand Planner
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About The Team:
At HelloFresh, we are changing the way people eat forever. We are looking for a Senior Demand Planner to join our Central Planning Team, driving strategic forecasting and technical innovation across the UK and International markets while acting as the operational heartbeat of selected European markets. Seeking a data-savvy pro with strong SQL skills to unlock insights and drive smart decisions!
You will play a pivotal role in our Operations, moving from fragmented local forecasting to a unified, automated, and data-driven global model. You will also own the demand signal that drives every operational decision - from how much food we buy (Procurement) to how many staff we schedule (Production) and how many trucks we book (Logistics).
The Mission:
The Demand Planning team is transitioning from a legacy operating model into a Predictive Intelligence function. Our vision is to evolve from reactive demand estimation to active supply chain shaping, leveraging data to anticipate market shifts, mitigate risk, and optimize operational costs.
You will bridge the gap between legacy operations and predictive intelligence. This role has a critical dual objective:
- Strategic Architecture & Innovation: Driving the innovation required to architect the standardized forecasting tools, demand simulation frameworks, and future-state processes that will unlock scalable growth across International markets.
- Operational Execution & Continuity: Ensuring flawless operational continuity for Ireland forecasting, protecting service levels and optimizing costs during this transition.
Ultimately, you will ensure that while we build the next generation of automated planning pipelines, our daily supply chain execution remains agile, accurate, and highly efficient.
What You Will Be Doing:
Strategic Improvement
- Drive Standardization: Establish a unified, model-driven demand planning architecture. You will manage the planning process to strictly limit manual overrides, ensure real-time communication with key stakeholders and proactively take actions to correct the forecast.
- Automated Ecosystem Transition: Drive the shift toward an automated pipeline. Work alongside forecast engineers to design robust solutions that support an efficient, scalable process, ensuring local nuances are handled without breaking the unified code base.
- Scenario Modeling & Innovation: Work with Data Science to refine our Confidence Range Forecasts and Scenario Simulations. Build "What-If" scenarios (e.g., “What if we run an aggressive promo in Ireland next week?”) to stress-test operational capacity and mitigate supply chain risk.
Cross-Functional Stakeholder Management (S&OP)
- Lead the S&OP Rhythm: Facilitate the weekly planning cycle with local stakeholders such as Market leadership, Logistics, Production and Procurement. You will shift the focus from simple error reporting to comprehensive risk management and strategic alignment.
- Commercial & Marketing Alignment: Partner with Marketing to align on customer conversions and retention. You will ensure that growth campaigns are accurately reflected in the Expected Demand view before they hit the supply chain.
- Deep Dive Diagnostics: When deviations occur, you will move beyond surface-level metrics. Your role is to explain the key drivers of the variance to provide actionable insights that prevent recurrence.
Operational Forecasting & Plan Ownership
- Drive the Transition to an Automated Ecosystem: Drive the shift toward an automated, robust ecosystem (using tools like Python, Databricks, and Streamlit as examples). You will not just use these tools; you will work alongside forecast engineers to design robust solutions that support an efficient, scalable process, ensuring local nuances are handled without breaking the unified code base.
- Own the Number: Generate and validate daily and weekly demand plans for Ireland. You are the guardian of the Decision-Time forecast, ensuring the plan is accurate at the exact moment Procurement and Production need to act, without relying on rigid timelines but rather on operational readiness.
- Manage Trends & Operational Agility: Monitor changes in trends and the need for quick operational adaptations. You will incorporate performance metrics, not only to track stability but to implement stakeholder discipline, ensuring that changes are communicated promptly and the organization adapts efficiently.
Who You Are:
You are a hybrid: part analyst and planner, part diplomat, and part strategic change agent. You know a demand plan is useless if it simply reports numbers without driving action. You ensure every plan reconciles conflicting cross-functional needs, championing structural transformation through deep insights and a proactive understanding of error and risk.
Must-Haves:
- Experience: 4+ years in Demand Planning, Supply Planning, or Data Analytics, preferably in e-commerce, food retail, or FMCG (short shelf-life/perishable experience is a massive plus).
- Tech Stack: You are ready to leave spreadsheets behind. Proficiency in SQL is required. Experience with Python (pandas, forecasting libraries) and Visualization tools (Tableau/Streamlit) is strongly preferred as we transition to our automated pipelines.
- Analytical Rigor: You possess strong analytical skills and a problem-solving, forward-looking mindset. You understand how to evaluate performance holistically and are proficient in forecasting techniques.
- Young Market Mindset: You are comfortable with ambiguity. You know how to forecast in environments with limited historical data (like our newer markets) by using proxy data and trend smoothing.
- Project Management & Delivery: You can plan and sequence initiatives across markets, handling ambiguity and frequent reprioritisation. You have a track record of prioritising and landing a roadmap of improvements.
- Risk & Change Management: You proactively anticipate demand and supply risks. You are experienced in proposing mitigations (buffers, caps, swaps) and communicating complex trade-offs to senior stakeholders to protect service and cost.
- Project & Data Tools: Advanced Excel/Google Sheets skills are essential. You are comfortable using JIRA/Confluence (or similar) for managing backlogs and requirements.
- Quality & Monitoring: Experience with data validation/QA frameworks, alerting systems, and SLA tracking to ensure forecast reliability.
Soft Skills:
- Influence: You can hold your ground with Senior Stakeholders (Head of Operations, Procurement Directors) when challenging their numbers or explaining a forecast miss.
- Clarity: You can translate complex statistical concepts (e.g., "algorithm bias") into business impact (e.g., "we need to buy 10% more chicken").
- Stakeholder Leadership: You possess strong stakeholder management skills, influencing across Marketing, Procurement, Finance, and Tech. You ensure alignment across diverse functions.
What you will get in return:
● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Electric vehicle scheme
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London or any other international HelloFresh market
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with our recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
Ready to apply?
Apply to HelloFresh