Pilot Jobs in Lisbon.
All active Pilot roles based in Lisbon.
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This hybrid role is based in Dublin, Ireland (Full relocation provided).
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What is our Mission
Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally, we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform.
A day in the life (Responsibilities)
- Lead complex projects within a cross-functional collaborative and supportive environment.
- Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
- Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
- Iterate on our technical approach to data management in support our international strategy
- Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
- Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
- Advocate for best coding practices, raising the bar for yourself, your team, and the company.
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.
What you'll need to thrive (Requirements)
- 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
- Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
- Drive to work across our tech stack and support other engineers in resolving challenging problems
- Passionate about making users happy and seeing people use your product in the wild.
- Ability to embrace an agile mindset focused on delivering usable software.
- Experience with fiscalisation, internationalization is a plus
Our Tech Stack
- A core of Java & Kotlin based backend services.
- React SPAs leveraging Tailwind, GraphQL and Storybook.
- Android app built in Java & Kotlin running in the restaurant.
- PostgresQL and Dynamodb as core persistence.
- Pulsar, Camel and RabbitMQ for message-based integrations.
- And many more technologies that help us build a top class platform.
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
#LI-HYBRID
#BI-Hybrid
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ready to apply?
Apply to Toast
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Order Specialist who will ensure all customer orders are completed within strict SLAs and to the highest standard of satisfaction. In this role, you will act as a critical checkpoint for accuracy in the order cycle, utilizing Salesforce and carrier systems to manage everything from new device requests to complex migrations. If you love technology, have a meticulous eye for detail, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As an Order Specialist, your key area of responsibility will be facilitating the end-to-end order lifecycle with total precision. This includes processing warranty RMAs, managing rate plan changes (terminations, reactivations, and suspensions), and creating new customer accounts and databases. You will be responsible for maintaining strict service level agreements (SLAs) while documenting every step of the journey within Salesforce. You will need to work closely with internal departments such as Accounts Receivable, EFM Specialty, and Fulfillment, as well as Geotab’s various carrier and wireless partners.
To be successful in this role, you will be a highly organized communicator who thrives under pressure and can respond quickly to fast-changing priorities. You are a team player who is comfortable in a flat organization and can engage effectively with stakeholders at all levels. In addition, the successful candidate will have strong technical competence and analytical skills, specifically with the Google Suite (including X-lookups and pivot tables in Sheets) and CRM systems like Salesforce. You should possess a natural ability to identify customer needs, resolve complaints professionally, and manage multiple complex tasks simultaneously to ensure timely results.
How you'll make an impact:
- Receive and check incoming tickets for accuracy on all orders.
- Maintain proper SLA’s for all interactions.
- Provide assistance relating to the ordering process via chat, email, and phone calls.
- Collaborate with internal departments when needed on a case by case basis. (i.e geoorders, EFM Specialty, and Fulfillment)
- Process Warranty RMA Orders and Sales Returns for customers.
- Process Pro Active Automotive Alert - Flash Failure RMAs for Direct Customers and EFM.
- Complete terminations, reactivations, suspensions, and other rate plan changes for supported customers.
- Complete bulk orders for partners.
- Complete Pilot requests for EFM.
- Create accounts for new customers.
- Create new customer databases and add users.
- Complete Partner Clean up and Migration Projects.
- Manage devices in customers’ databases.
- Collaborate with Accounts Receivable to complete partner transfers
- Locate products using software applications.
- Keep records of all orders and document accurately what has been completed on all tickets.
- Complete the ordering process for new devices, accessories and integrated products.
- Enter order information into applicable order websites, create and update customers’ databases and document any changes made within the Salesforce case.
- Accurately update customer and partner account pages when necessary.
- Learn, complete and understand ongoing new carrier processes as they are established, fleet management industry and overall usage of telematics within a particular vertical market.
What you'll bring to this role:
- 1-3 years in order entry experience preferred,
- Specialized knowledge or expertise in systems experience including MS Office, Salesforce, and other customer/inventory management systems.
- Experience in Google Sheets, including pivot tables, graphs, and X-lookup function.
- High accuracy and meticulous attention to detail.
- Able to work well under pressure and respond to fast changing priorities and deadlines.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Excellent verbal and written communication skills.
- Strong interpersonal relationship building skills.
- A strong team-player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Entrepreneurial mindset and comfortable in a flat organization.
How we work:
Ready to apply?
Apply to Geotab