This role can be based in London or Leeds (Hybrid)

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

Editorial Account Manager: Responsible for producing content for some of our larger key accounts and getting involved in the planning and review of content against our agreed strategy.

Key Responsibilities 

Account Management:

• Leading delivery of content across one or two smaller client accounts.
• Working closely with other operational teams, encouraging communication & collaboration.
• Occasionally attending client meetings where relevant and supporting on prep where necessary.
• Being accountable for fulfilling personal workload and completing documentation, alongside ensuring timely delivery of work across assigned client accounts.

Team Management:

• Supporting and mentoring new entry-level team members.
• Sharing knowledge across the team to help drive development and collaboration.
• Helping to support more junior team members, providing constructive feedback to develop their writing skills.

Content Execution:

• Researching, writing, proofreading (and in some cases editing) content of various kinds – commercial, informational, engaging, offsite, creative.
• Following content briefs to create content (with minimal spelling and grammar errors and a good creative flow) for various B2B and B2C clients, with the ability to manage different styles and TOVs.
• Using approved in-house and third-party tools as directed to help in the content execution process.
• Uploading and amending content in a CMS (Wordpress, AEM and similar).

Content Quality:

• Holding ultimate responsibility for the content produced – from brief right through to delivery, ensuring our output meets client expectations.
• Ensuring content follows brand guidelines, SEO best practices, and accessibility standards.

Sales and Strategy:

• Monitoring content trends and relevant industry news to develop knowledge.
• Researching and understanding clients, highlighting further opportunities for exposure through content.
• Supporting senior team members on new business requirements – such as the creation of pitch content.
• Supporting senior team members on content audits and competitor analysis.
• Supporting more senior team members to review content performance.

Desired Skills & Experience 

• Advanced writing skills.
• Strong attention to detail and accountability for quality.
• Ownership of accounts.
• Analytical thinking.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

We are looking for a Core Banking Platform and Product Manager who will own and evolve the bank’s core banking platform and account model, ensuring it is scalable, well understood and supports current and future product needs.

You will define and drive product direction for accounts, aligning customer needs, product design and system capability. Be responsible for account structures, configuration (interest, limits, rules, lifecycle), platform capabilities and constraints, and vendor management. Build internal expertise and documentation to reduce reliance on external partners and enable other Product Managers to deliver effectively through the platform.

This is a collaborative role where you will work closely with Engineering, Operations, Risk and Compliance to deliver customer-ready, compliant and commercially effective outcomes.

Key Responsibilities:

Product Ownership & Delivery:

• Own end-to-end delivery, from problem definition to optimisation
• Set priorities, define success metrics and make informed trade-offs

Platform Ownership:

• Evolve account structures and ensure scalable, consistent models
• Align product design with system capability and reduce complexity

Engineering Partnership:

• Collaborate on solution design and system behaviour
• Challenge assumptions and ensure scalable outcomes

Internal Capability:

• Build internal knowledge and improve documentation
• Reduce reliance on external vendors and enable teams

Vendor Management:

• Own vendor relationship, performance and roadmap influence

Regulatory & Control:

• Ensure compliance with UK financial services regulations and audit readiness

Performance & Outcomes:

• Monitor performance, reduce issues and improve delivery outcomes

Stakeholder Collaboration:

• Work cross-functionally and align teams on priorities and delivery

Skills & Experience

• Significant Core banking platform and account structure expertise.
• UK financial services knowledge.
• Strong product management and technical understanding.
• Vendor management experience.
• Clear communication and ownership mindset.

Role Purpose

We are looking for an Open Banking Product Manager who will own and develop the bank’s Open Banking capabilities (AIS & PIS), ensuring regulatory compliance, strong governance and reliable operational performance. You will be responsible for Driving the evolution of Open Banking from compliance-led delivery to customer and commercial value, improving implementation quality, technical understanding and customer outcomes.

This is a hands one role where you are responsible for platform capabilities (APIs, consent, authentication and integrations), operational performance (availability, incidents, reliability), regulatory reporting and controls, and vendor/partner management. Overseeing customer-facing Open Banking use cases (e.g. payments, deposits) and identify opportunities to enhance the proposition.

This is also a collaborative role where you will work closely work closely with Engineering, Operations, Risk and Compliance to deliver scalable, customer-ready solutions. As part of a small, high ownership team, flexibility and support across other product areas is expected.

Key Responsibilities:

Product Ownership & Delivery:

• Own end-to-end delivery and prioritisation
• Define problems, outcomes and success metrics
• Make informed trade-offs and drive through to optimisation

Performance & Operations:

• Monitor performance (availability, errors, usage)
• Lead incident management with Engineering and vendors
• Continuously improve reliability

Engineering Partnership:

• Collaborate on APIs, consent, authentication and integrations
• Contribute to solution design and scalability

Customer & Proposition:

• Use data and insight to identify customer needs
• Enhance the proposition beyond compliance

Strategy & Roadmap:

• Own roadmap and align with wider product strategy
• Track regulation, market trends and innovation opportunities

Platform & Partner Management:

• Manage vendors and platform performance
• Ensure scalable, effective solutions

Regulatory & Governance:

• Ensure compliance with Open Banking regulation
• Maintain strong controls, testing and audit readiness

Stakeholder Collaboration:

• Align Engineering, Risk, Compliance, Operations and Product teams
• Communicate clearly and drive delivery

Skills & Experience

• Significant experience within Open Banking expertise (AIS & PIS)
• API and integration knowledge
• UK financial services experience
• Proven delivery of Open Banking solutions
• Vendor management experience
• Strong product management and technical fluency
• Clear communication and ownership mindset

The role

At GoCardless, we’re on a mission to revolutionise how businesses get paid. As we scale, equipping our commercial teams with the right knowledge, tools, and content at the right time is critical to our success.

The Revenue Enablement Manager – Readiness & Content, ensures commercial teams have the right assets and plays at the right moment. You own how enablement content is created, governed, distributed and optimised to support faster execution and higher quality deals, globally. 

You work closely with the Global Enablement Lead, Product Marketing, Sales and Customer Success to ensure the enablement strategy is activated through governed, usable and revenue impacting content.

You’ll bring a mix of frontline commercial experience, strong content sensibility, and operational rigour to drive tangible business outcomes.

What excites you 

• Content Strategy & Creation
  • Develop and maintain a library of high-impact enablement content (pitch decks, one-pagers, playbooks, talk tracks, objection handlers).
  • Partner with Product Marketing, Sales, and Customer ops teams to ensure messaging is consistent, relevant, and aligned to buyer needs.
  • Translate complex product/solution capabilities into digestible, value-led collateral for internal and external use.
• Readiness & Best Practice Enablement
  • Own the “last mile” of readiness: ensuring commercial teams know what to use, when to use it, and how to use it to influence pipeline.
  • Run content-specific enablement sessions and office hours to drive adoption and front line readiness.
  • Support customer enablement by collaborating with CSMs and CS Ops to create assets that drive onboarding, expansion, and retention.
  • Reinforce learning and coaching programmes through practical assets and templates
• Content Governance & Operations
  • Own and optimise our content management system to ensure content is easy to find, up to date, and used effectively.
  • Establish a process for content lifecycle management, working with stakeholders to audit and sunset outdated assets.
  • Track content performance and usage to continuously improve effectiveness and inform new asset creation.
  • Feed real execution needs back into enablement and GTM planning
• Cross-Functional Collaboration
  • Act as a tactical bridge between Enablement and all commercial functions eg. Sales, Product, Legal, Pricing etc to ensure consistency and clarity.
  • Influence go-to-market motions by aligning enablement content to product launches, campaign initiatives, and market shifts with clear, ready to use materials

What excites us  

Experience

• Essential: 3+ years in a revenue enablement, content marketing, or revenue operations role – ideally with experience managing a content system and/or proficient in owning systems.
• Essential: Track record of creating and driving adoption of impactful enablement materials that move the needle on commercial outcomes.
• Bonus: 2+ years in a commercial role (AE, CSM/AM, SDR, Partnerships, Marketing) with a proven understanding of the B2B sales lifecycle, preferably in SaaS or FinTech

Skills & Attributes

• Commercial Acumen: Deep understanding of sales and customer success motions – you can spot what’s missing in a deck or playbook because you’ve been there.
• Content Fluency: Exceptional writing and content development skills; able to simplify complexity into powerful narratives and assets.
• Operational Rigor: Skilled at managing processes, systems, and workflows to keep enablement materials accurate, accessible, and impactful.
• Collaboration & Influence: Comfortable working cross-functionally with senior stakeholders to align on messaging, needs, and outcomes.
• Analytical Mindset: Able to track content performance and make data-driven decisions about what to scale, fix, or retire.
• Bias to Action: You’re a self-starter who thrives in ambiguity and takes ownership to make things better without waiting to be asked.

The above is a guideline and we welcome applications from all backgrounds and experiences. If you feel like you have what it takes to do this role, please apply! 

Bonus Points

• Experience working with enablement platforms (i.e Showpad, BigTinCan, Gong).
• Familiarity with SFDC, Revenue Intelligence, Buyer Enablement and/or content analytics tools.
• Background in B2B fintech, payments, or high-growth SaaS environments.

Base salary range: £32,800 - £49,200

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£32,800 - £41,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Hybrid Role Location: 100 Wellington St, Leeds LS1 4LT OR 100 Southwark St, London SE1 0SW

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

For our Biddable team, we are looking for a Biddable Senior Executive, who will support the Biddable Manager and Account Director in delivering high-performance advertising campaigns across both Search & Social platforms.

The role will involve developing a full understanding of Search Engine Marketing, assisting the team in the building and optimization of Search and Social campaigns, data gathering for reporting, competitor and market trend analysis and more. The Biddable Senior Executive will use both analytical and creative skills to fulfil a broad range of projects. In addition to assisting with the account and client management, the Biddable Senior Executive will also be involved in managing and training the off-shore team we work closely with.

The right candidate will have excellent numeracy, written and oral communication skills and the ability to demonstrate keen attention to detail. General enthusiasm and a can do attitude is a must.

Key Responsibilities 

General Responsibilities 

• Complete timesheets on a regular, minimum of a weekly basis
• Ensure work is completed to a high standard and within deadlines
• Adhere to quality assurance policies
• Demonstrate the ability to self-manage and be efficient at completing a variety of tasks
• Supervise the output of off-shore team members and the quality of output

Biddable Expertise 

• Developing more advanced knowledge of Search & Social, by attending training, obtaining relevant qualification and keeping up to date with industry news and developments
• Develop a full working knowledge of all reporting and tracking tools as well as Excel and PowerPoint
• Contribute in developing new products and ways of working that improve biddable results

Campaign Management

• Fulfil relevant daily, weekly, monthly and quarterly tasks, ensuring that all campaigns are executed to plan and meet the targets
• Work with your Account Manager/Account Director to ensure that:
  • campaigns/projects timelines, cost estimates, schedules and forecasts are accurately developed and adhered to
  • campaigns are set up and optimised in the correct way, according to brief and Search/Social best practice
  • campaigns are monitored daily and hit relevant targets
  • creating reports accurately and developing presentations to the highest level of quality and integrity

• Help in preparing client-facing performance review presentations as well as deliver parts of these in client meetings
• Provide regular results analysis, reporting and recommendations
• Update budget sheets on a daily, weekly and monthly basis
• Under the guidance of your manager, develop and distribute accurate contact reports from meetings and conversations within 24 hours
• Coordinate and distribute regular status reports
• Keep clients and account team updated on the status of account activities
• Have input in developing short and long term Search & Social strategies for the client

Innovation & Initiative

• Contribute to the improvement of reporting, including testing and developing features and functionality in Excel and other related software
• Assist in the development and streamlining of processes involved in data capture, automated reporting and quality assurance
• Use your personal passion and creativity to help develop intelligent, innovative and effective ideas and process improvements for your projects/tasks
• Contribute your own ideas and opinions on your client’s business, how we work, and the industry we are in; establish a presence in the agency; have a voice in meetings

Desired Skills & Experience 

You are a go-getter, happy to roll up your sleeves and chip in to get the job done. You thrive in a team environment but also are independent and motivated to get on with it. You are analytical with a creative twist and love more than anything to put your hands up to contribute your ideas on a regular basis. You possess excellent numeracy, written and oral communications skills and have some previous experience working on either Paid Search or Paid Social campaigns. You must be excited by the digital landscape and want to drive performance for clients, whilst learning the technical setup that underpins a successful campaign, with analytical skills and attention to detail that can be used to help build and manage campaigns. Excellent familiarity with all the major social networks: TikTok, Meta, X, as well as others such as Snapchat. An interest in advanced data management and software would also be beneficial.

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

The role

Working with customers across the UK & Ireland,  you will be responsible for the successful adoption and growth of your portfolio across a variety of customers. 

Your primary responsibility will be identifying a path to increase the breadth and depth of GoCardless usage and value across the customers footprint. You will need to work closely with your account team to map the scope by customer, identify stakeholders, assess risk/opportunity and create an execution plan. 

As a part of our wider success team, you will also work closely with Professional Services to drive implementation and time to value, our Customer Advocacy team to enhance the customer experience and share success stories, and Renewal Managers to work towards retention alongside a dedicated Account Executive for expansion and growth opportunities.

You will own the customer lifecycle, delivering value at each milestone and will be excited to drive the awareness and uptake of GoCardless as an account to account payments provider offering Bank Debit alongside our Open Banking capabilities.

As CSM at GoCardless you will:

• Manage a book of business (BOB) and ensure delivery against milestones throughout the customer lifecycle, aligned with our team’s business KPIs.
• Drive commercial discussions with customers by devising strategies to drive positive Net Revenue Retention.
• Own and execute Account Plans tailored to each customer's strategic goals, positioning GoCardless as a trusted partner.
• Partner with the Account Management and Sales team on Account Planning and driving total book of business growth through competitive, market and whitespace analysis.
• Share commercial ownership of the Account Commercial Success including the need to Identify, nurture and close expansion opportunities across the base.
• Identify and build a strong relationship with key stakeholders including C-suite, champions and end-users.
• Work Cross functionally and collaboratively involving leadership across the business to drive customer value.
• Mitigate risk including managing renewals for existing customers  
• Forecasting accountability for your owned book of business 

What excites us:

• 2+ years experience in complex end-to-end client facing work environment
• 2+ years experience with Sales/CS and/or Account Management 
• Additional languages a plus
• Be a team player and have a growth mindset 
• Strong listening and verbal communication skills: you will need to quickly understand customer needs or issues and deliver a clear and concise response via video calls, emails, in person meetings
• Ability to manage conflicting priorities and thrive in a fast-paced environment
• Be a good collaborator and can motivate or maintain enthusiasm of your team members
• Finance/Payments industry experience is a plus

Base salary range: £27,976 - £33,570

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

About Us 

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com 

Role Description 

This is a great role for you if you enjoy working in a fast-paced environment, getting involved in multiple projects, with multiple stakeholders and are obsessed with efficiency.

The role covers eCRM technical campaign workflow activation and management as well as data analysis, data management & lead validation solution integration, The role supports the technical side of account based marketing / lead generation activation with lead validation implementation & management, data modelling, dashboard development, campaign insights data extraction, data configuration, data research, eCRM platform integration, data workflows, api integrations.

We are looking for someone passionate about delivering great results, who loves innovating and challenging existing ways of working and subsequently converting them into scalable, repeatable motions. You should be a naturally organised person, able to build relationships with various stakeholders at differing levels as well as identify any key contacts.

Along the way, you’ll see tremendous growth in the team, its client base, and your personal career, as you develop a deep - and marketable - understanding of our service area. As a team, Demand Generation covers a wide range of craft skills including but not limited to Content Syndication, Lead Generation, Marketing Automation, Email Marketing, Social and Technical Implementations.

Key Responsibilities

• Support with the technical set-up and activation of ABM / lead gen campaigns as well as email nurture via sales and marketing automation platforms
• Provide clients with ongoing strategic and technical roadmaps to ensure that they get best value from their automation solutions.
• Responsible for all aspects of the marketing & sales tech stack configuration and administration - Marketo & Salesforce
• Have the ability to communicate and work closely with client technical teams and stakeholders.
• Capture and understand client business requirements and translate them into well-architected technical solutions by researching, testing and recommending the most appropriate options that best leverage platforms such as Salesforce and Marketo.
• Set up and maintain project plans and reporting
• Regular client and external supplier interaction and relationship building
• Prepare campaign level reporting, document and present learnings, findings and insights
• Collaborate with your colleagues across Technical, Social and Design craft streams to ensure cohesion
• Ensure campaigns are executed according to the brief and in a timely manner
• Working closely with and mentor junior team members to share knowledge and allow delegation of certain tasks

Desired Skills & Experience

• Significant experience in marketing or project/account management
• Hands-on and proven experience of day to day working with large scale clients and projects
• Experienced with E-mail marketing and nurture flows
• Experienced with creating optimised landing pages and emails that convert
• Knowledge and expertise in creating, managing, optimising and reporting on campaigns
• Knowledge of/experience with marketing automation systems (including Sales Force Marketing Cloud) to create, optimise and manage campaigns
• Ability to work efficiently, transparently and as part of a team
• Calm under pressure
• Digital and tech-savvy with solid understanding of modern digital marketing solutions and technologies
• Critical thinking and ability to problem solve quickly
• Proactiveness and eagerness to learn
• Excellent communication skills

Employee Transparency

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are an equal-opportunity employer committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to Ninette at ninette.desousa@mbww.com, if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

THE PERKS 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:  

• Flexi–leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year  
• Free breakfast and free lunch  
• Early finish Fridays 
• Core Hours (Mon-Thurs, flexible start/finish times)   
• Retail discounts 
• Electric vehicle salary sacrifice car scheme 
• Wellbeing programme, including Headspace & flu jabs 
• Interest-free season ticket loan  
• Paid time off for Volunteering  
• Group Income Protection  
• Life Assurance  
• Private Medical Insurance or Health Cash Plan (dependent on level)  
• Group Personal Pension Plan with matched contributions from 3-6%  
• Generous Parental Leave & Pay   
• Independent mortgage advice  
• Financial education  
• Employee Assistance Programme  
• Free eye tests  
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

The Financial Crime Risk Team 

We’re part of the Risk Organisation and are at the forefront of GoCardless’ global expansion.  We ensure that GoCardless adopts, implements and maintains innovative and appropriate processes and controls, paving the way for our company to deliver superb products in a compliant manner.

The Role

As the Second Line of Defence (2LoD) subject matter expert, the Financial Crime Risk Manager will report directly to the Group MLRO and will play both a regional and global role. In this role, you will be primarily tasked with building and maintaining effective AML/CTF, ABC, and sanctions systems and controls to ensure compliance with laws and regulations in various GoCardless locations.

This is a 12 month fixed term contract.

What excites you

• Executing the firm’s annual financial crime Enterprise-wide Risk Assessments, including risk identification, data analysis, inherent risk assessment and control evaluation; 
• Closely follow legal, compliance, and regulatory developments in relation to AML/CTF, ABC, and sanctions in the Fintech industry, to ensure our processes keep pace;
• Drafting annual external reports to regulatory authorities, and liaise with the FCA, NCA and other external agencies where applicable;
• New products, markets business partnerships/intiatives risk assessments and programme updates;
• Drafting financial crime management information and periodic reports to senior management, analysing trends and recommending enhancements to first line controls; 
• Delivering targeted financial crime training to the Compliance Operations team and Sales team on areas that are identified as requiring improvement;
• Advising on CDD escalations based on internal policies and procedures;
• Monitoring and responding to AML / Sanctions-related escalations in JIRA;
• Reviewing and approving of high-risk customers at onboarding (e.g. PEPs);
• Reviewing and approving of requests for waivers, dispensations and minor policy exceptions from the first line defence;
• Promoting a culture of good financial crime management across the firm;
• Covering MLRO annual leave / absences
• Supporting on the Financial Crime Risk roadmap projects to design and deploy controls over new products, new markets, and enhancements throughout the company;
• Support the wider Compliance based on capacity, need and expertise.

 What excites us

• You have 5+ years’ experience in financial crime within the 2 LoD of an FCA regulated financial services firm or within consultancy;
• You have strong working knowledge of regulatory frameworks, guidelines, and requirements across the UK, US, EU, New Zealand, Australia, and/or Canada, as well as bodies like the FATF, Wolfsberg Group, etc.;
• You have experience in designing internal controls from scratch and driving their implementation, including automation where feasible;
• You have worked within a fast growing, scale-up business;
• You have experience conducting AML/CTF and sanctions compliance monitoring reviews, including model calibration and validation;
• You have exceptional analytical, writing and presentation skills;
• You have a 'sleeves-rolled-up' approach to your work.

Base salary range: £46,400 - £69,600

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£46,400 - £58,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Role

The Assurance Manager is a key role in the Financial Crime Compliance team, that reports directly into the Group MLRO and will be responsible for operating the second line oversight framework. The role will be responsible for monitoring and testing our financial crime risk controls, working with our auditors to ensure that audit reviews go smoothly, and will be responsible for driving closure of open issues.

This is a hands-on role that has both a long-term, strategic focus as well as getting the day-to-day things done.

What excites you:

• Providing assurance of our financial crime risk controls through regular testing, thematic reviews, targeted deep-dive reviews, and data analysis — assessing adequacy of GoCardless’ financial crime policies, procedures and systems.
• Planning, preparing, and executing the end-to-end annual Financial Crime Compliance Assurance program.
• Drafting reports that outline findings and corresponding action plans to mitigate issues found during reviews.
• Pulling, and then slicing and dicing large data (advanced Excel etc.) to identify and monitor risk indicators.
• Managing and/or overseeing day-to-day regulatory/external/internal exams related to financial crime — including preparation, coordination, and response activities.
• Logging and tracking to completion of assurance, audit, self-identified and other related risks and issues, to validate remediation efforts, as well as escalate to relevant stakeholders where appropriate.
• Supporting the development, introduction and completion of project and business solutions to resolve any financial crime related matters.
• Delivering targeted financial crime training and conducting root cause "lessons learned" sessions for the Compliance Operations and Sales teams to drive continuous improvement in areas identified during reviews.
• Developing cross-functional skills within the global team and demonstrating a proactive willingness to support, own, and execute tasks from start to finish.
• Supporting the wider Regulatory Compliance Assurance team as required, providing insight and assistance to ensure firm-wide adherence to evolving regulatory standards globally.

What excites us:

• Deep understanding of risks and controls. Knowledge of ML/TF, KYC/CDD, and transaction monitoring is a plus.
• 4+ years’ experience in assurance or risk management (2LoD/3LoD/Audit). This is a 2LoD oversight-based role, distinct from operational 1LoD functions such as KYC/EDD, QA/QC, or Alert Investigation.
• Comfortable with developing methodology for testing the design and operating effectiveness of controls.
• Organised and have an ability to articulate and recommend practical remediations, and track issues to closure.
• Excellent project and stakeholder management.
• Have objective verbal and writing skills to write and communicate clear and concise assurance reports which are accessible to non-financial crime experts.
• Deliver targeted presentations that succinctly report on the effectiveness of our issue management process.
• Understanding of financial crime model calibration — knowledge of fuzzy matching logic and ‘tuning’ testing including AtL and BtL testing.

Base salary range: £46,400 - £69,600 

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£46,400 - £58,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Account Manager – Client Leadership

Leeds, United Kingdom

 About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About EssenceMediacom A Leading WPP Media Brand

EssenceMediacom:

EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

As an Account Manager in our Client Leadership team, you will:

• Be accountable for the day to day running of client business, using high levels of initiative to execute strategies and ensure accuracy and punctuality of billing and other administrative tasks
• Be able to take and distil client briefs, working with the AD and BD to then come up with effective strategies, applying media channel knowledge to plans, aligned with a client’s KPIs
• Have a combination of strong leadership, communication and organisation skills, as well as thorough media knowledge across both on and offline channels
• Have a working knowledge of core industry tools/platforms, such as Nielsen, TGI and Google Analytics
• Oversee and contribute to the development of the junior team and overseeing this on a day to day basis is a key responsibility
• Be obsessed with driving client performance, becoming a true extension of their team

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilise the Enterprise.

We would also be looking for the following:

• A minimum of 3 years experience in a client services,  media planning or investment role
• An ability to analyse client sales and consumer data imaginatively and get to grips with dynamics of the clients marketing environment
• An enthusiasm and passion about what we do
• An ability to communicate verbally in an effective way with other members of the team, in particular other departments/creative agencies and Directors
• An ability to summarise complex datasets in an effective way to deliver recommendations and points of view to internal and external stakeholders alike
• A willingness and keenness to learn and develop, becoming experts in our proprietary and industry tools, and processes
• A deep understanding of media channels and the media planning process
• An understanding of media effectiveness and how we can deliver results

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

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