Liaison International is a rapidly growing Information Technology company that is the leading provider of centralized and non-centralized enrollment systems of applicants in the health professions, colleges and universities. Each year we process over two million applications, supporting software solutions for every stage of applying from student recruitment to managing admissions. In Customer Service, we help applicants with any questions or problems they have with our Central Application Service (CAS) via phone, email and chat.   

We are a work hard play hard environment. We are geared towards helping where it really matters. In return we expect that our employees to bring a strong work ethic and focus on job knowledge, productivity and quality of work. 

Training:

We will teach you how our Central Application Service (CAS) works for Liaison. We will explain how all the component parts of Liaison work together to provide the best application service in the industry.  We support over 90 CASs, but in our 2-week training we will teach 3-4 of our regular CASs. During training, there will be 3 knowledge checks (two during the training, and one final).  These knowledge checks are open book.  It is required that you pass these with, at least, and 80% score.  If you do not pass on the first attempt, a second attempt will be allowed.  If the second attempt is not passed, you will be removed from the training program.   

100% Attendance is expected during the duration of training.   

With employee experience we will train you in new CASs throughout the year. We also teach you to use our internal tools that are necessary to support our applicants. We also provide regular 1 on 1 coaching with your team leads to support you once you are out of training. 

Hours: 

We are open 24/7. However, when you start, your hours will be Monday-Friday, 9AM-5:30 PM EST (4:00PM-12:30AM Beirut Time), handling phone calls and emails.  After 3 months, you might get the opportunity to bid on other shifts, including late shifts and weekends. You will also get the opportunity to bid on Chat and Email shifts (No Phone).   

In October – early December, there is an expanded opportunity to work later shifts and weekends.  There may also be OT available throughout the year (as business needs dictate) but specifically during October - December.  During this busy timeframe, time off requests may be more limited as this is our busiest season, but we make accommodations as we can. 

Job Description: 

An Admissions Representative for the Centralized Application Services (CAS} department is the front-line communicator with all applicants and is responsible for best-in-class service via telephone, e­ mail, and chat. 

Accountabilities:

• Responds to inbound inquiries and concerns of applicants via telephone, chat, or e-mail in a fast- paced, call center environment. 

• Maintain accurate records of call data in CRM system 

• Meets quantitative and qualitative standards as set by department 

• Troubleshoots potential problems with web-based applications including application status, completion updates, and billing inquiries 

Position Requirements: 

• Bachelor's degree strongly preferred 

• 2-4 years in a customer service role 

• Demonstrated experience with MS Office Suite and web-based information sources 

• Strong interpersonal, written, and verbal communication skills 

• Demonstrated attention to detail while meeting/exceeding daily expectations for quality and quantity 

• Ability to advocate for applicants and clients 

• Exceptional skills related to handling multiple priorities in a high-volume, fast-paced, multi­ product environment 

• Demonstrated ability to learn quickly between different roles and new responsibilities 

• Understanding of admissions and application process a positive 

• Reliable transportation to the office 
  
  
• This is mainly an in-office position (to be confirmed) 

We are looking for a detail-oriented Software QA Automation Engineer to join our team. In this role, you will be responsible for building and maintaining automated test scripts that ensure the quality, reliability, and performance of our applications. You will collaborate closely with developers, QA team members, and product managers to deliver high-quality software in a fast-paced environment.

Responsibilities: 

• Develop, maintain, and execute automated test scripts for web, API, and/or mobile applications. 

• Collaborate with QA engineers, developers, and product managers to ensure adequate test coverage for new and existing features. 

• Participate in Agile ceremonies including sprint planning, standups, and sprint reviews to understand product requirements and testing needs. 

• Identify, document, and track software defects with clear, reproducible steps. 

• Perform regression, functional, and exploratory testing using both automation and manual testing approaches as needed. 

• Contribute to the design and improvement of automation frameworks and QA processes. 

• Support continuous integration and deployment pipelines by integrating automated testing into CI/CD workflows. 

Position Requirements: 

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 

• 5+ years of hands-on experience in software testing and automation. 

• Familiarity using AI tools as part of the automation process (Cursor preferred). 

• Proficiency in one or more programming or scripting languages such as TypeScript, Java, Python, JavaScript, or C#. 

• Experience with test automation tools such as Playwright, Cypress, Selenium, or Appium. 

• Experience with API testing tools such as Postman, RestAssured, or similar technologies. 

• Knowledge of CI/CD tools and version control systems such as Git, Jenkins, GitHub Actions, or GitLab CI. 

• Strong understanding of software testing methodologies, QA best practices, and Agile development processes. 

• Strong analytical and problem-solving skills with attention to detail. 

Preferred Qualifications:

• Experience with performance or load testing tools such as JMeter, Gatling, or Locust. 

• Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform. 

• Basic understanding of containerization technologies such as Docker or Kubernetes. 
• ISTQB or equivalent QA certification. 

As a core member of the Software Development team, the full stack software developer has experience leading a scrum team.  This experienced developer will have primarily responsible for the design and development of software solutions to build and optimize highly scalable, web‐based multi‐tenant applications used by national educational associations and institutions of higher learning including numerous colleges and universities. 

Responsibilities:

• Design and develop enterprise grade, high‐volume web applications platforms and state of the art technical solutions leveraging Java and JEE platform technologies.
• Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities.
• Develop and support REST APIs and business logic using Java, Spring, Hibernate/Spring JPA and SQL Server.
• Develop and support web user interfaces using JavaScript Frameworks, e.g. Angular, React.
• Contribute to evaluation, prototyping and selection of software solutions that will improve our technology infrastructure.
• Make recommendations to enhance the performance and scalability of our flagship products.
• Develop unit tests and API integration tests to maximize code coverage in accordance with the software test pyramid.
• Apply Test Driven Development practices and software quality measurement tools to the improve quality of delivered software.
• Foster and support a culture of innovation and excellence in the engineering organization.

Position Requirements:

• Bachelor's degree in Computer Science, Management Information Systems, Engineering or an IT related discipline, or its equivalent plus 3 years of related experience.
• Very high proficiency with server-side Enterprise Java (8 + versions and its features like Steam API, Lambda expressions, Functional interfaces, and Method references, etc.), Spring and Hibernate frameworks.
• Experience with at least 2 to 3 project implementations in one or more Spring framework modules: Spring MVC, Spring Security, and Spring Integration frameworks.
• Experience in developing RESTful API and Web Services.
• Experience developing web user interfaces using JavaScript Frameworks, e.g. Angular, React.
• High proficiency with Agile software development methodology.
• Experience working with in office, remote and offshore development teams
• Strong working knowledge of Git and GitHub code management tools
• Experience working collaboratively with DevOps to setup and monitor CI/CD pipelines using automated software build tools like Jenkins
• Solid understanding of enterprise software development design patterns and anti‐
• Advanced knowledge of Microsoft SQL Server and no‐SQL databases, such as Mongo DB.
• Experience from Test-Driven Development.
• Ability to work well independently, multitask and handle change.
• Excellent written and verbal communication skills.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What will you be doing? 

• Manage projects as well as lead our business growth, the data consulting teams welcome all business and technical background joiners, who would thrive as an expert in a specific field, or truly versatile players.
• In this fast-paced, fast-growing industry, the most important qualities in our eyes are intellectual curiosity, autonomy and dynamism.
• You wield both “business” and “data” knowledge, with experience ideally in a digital marketing consulting firm; You already have a first understanding of digital technologies, and care to develop more in the exciting world of data and digital business

What are we looking for? 

• You must have previous Management Consultancy, ideally within Strategy Consulting or Data Consulting.
• Graduated from Business school or Engineering, in our eyes' the most important qualities are intellectual curiosity, autonomy, and dynamism.
• We are looking for profiles with the double hat “business” and “data”, with at least 1-2 years of experience, and in the use of BI tools or data analysis.
• You will already understand digital technologies (Tracking, Machine Learning, RTB, Big Data, Platform as a Service,…).

Artefact is the place to be: come and build the future of data and marketing!
Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What you will be doing?
As a Data Engineer, your role involves crafting and maintaining robust data pipelines, utilising Python and SQL, to ensure efficient extraction, transformation, and loading (ETL) of data.

Your responsibilities will include:

• Data Pipeline Development: Building and optimising data pipelines to facilitate seamless data flow across systems and platforms.
• Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions.
• Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions.
• Machine Learning Integration: Collaborating with teams to integrate machine learning models into data pipelines for enhanced data processing.
• Utilising Spark & Kafka: Implementing and working with Spark and Kafka for real-time data processing and analytics.

What we are looking for?

• Proficiency in Python, SQL, and database management.
• Experience with Data Pipelines ETL, Cloud Services (MS Azure, GCP preferred), ML Modeling, Spark & Kafka.
• Proven problem-solving skills and a solution-oriented mindset.
• Excellent communication skills to collaborate effectively within teams and with stakeholders.
• Strong business acumen with an interest in business-facing roles.
• Adaptability and a start-up mentality to thrive in a dynamic environment.
• Candidates with similar skill sets and experiences have excelled in technology firms or consultancy firms.
• Successful candidates often possess Computer Science, Electronics, and Communication Engineering degrees.

Role: Senior Integrated Designer 

Location: Beirut, Lebanon 

Please submit your CV in English

THE ROLE: 

We’re seeking a Senior Designer with 6+ years of experience to develop standout shopper marketing assets and engaging social content for a food brand. In this role, you’ll concept and execute high-impact creative across key retail touchpoints, such as in-store signage, POS displays, packaging-led promotions, and e-commerce/retailer listings, while also designing platform-ready social content that drives awareness and appetite appeal. The ideal candidate brings strong visual storytelling, excellent typography and layout skills, and the ability to translate brand strategy into polished, on-brand creative across both print and digital.

If you’re a creative thinker who knows how to design for both retail impact and digital engagement, we’d love to hear from you. 

WHAT YOU'LL DO: 

• Design shopper marketing assets, POS materials, and retail campaign creatives
• Create on-brand social media content across digital platforms
• Support product launches, promotions, and seasonal campaigns
• Bring fresh, consumer-focused creative ideas to life
• Maintain strong brand consistency across all touch points

WHAT YOU BRING  

• 6+ years of design experience
• English and Arabic fluency- both written and verbal- is a must
• Strong portfolio in shopper marketing and social media content
• Experience with food brands/FMCG is a big plus
• Proficiency in Adobe Creative Suite
• Strong eye for branding, layout, typography, and visual storytelling
• Able to work independently in a remote environment 

Req ID: 17070

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