About the Role:

We are building AI-powered, agentic workflows to transform how service operations scale, resolve customer needs, and maintain quality in high-stakes environments. At Gusto, that means designing systems that can earn the trust of small business owners — where a wrong answer or a missed escalation has real consequences.

As an AI Solutions Architect, you will own the end-to-end design and performance of these workflows in production — where models, tools, data, and human judgment come together to deliver outcomes. This is not a traditional architecture role. You will design, prototype, deploy, and continuously improve AI-driven systems that directly impact customer experience and operational efficiency. You will also play a key role in shaping the evolution of our AI platform by identifying capability gaps, prototyping solutions, and informing the primitives required to scale agentic systems effectively.

You will report into the Service Transformation org and work at the intersection of AI governance, service quality, and operational transformation — operating as the connective tissue between Engineering, CX, Legal, and Compliance as Gus, Gusto's AI assistant, scales.

About the Team:

The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it.

Here’s what you’ll do day-to-day:

• Architect, prototype, and own end-to-end agentic service workflow frameworks, from scoping through production deployment and iteration — including solve and assist targets, HITL protocols, override logic, and downstream quality safeguards
• Analyze SOPs, operational metrics and interaction data to identify and prioritize high-impact automation opportunities based on volume, risk, and customer impact
• Design and implement multi-agent orchestration patterns across tools, data sources, and decision steps within a single end-to-end workflow
• Apply and influence AI platform capabilities in partnership with CoreX (Gusto's AI Platform team) — including orchestration, retrieval, and evaluation — helping define what needs to be built to support production workflows at scale
• Identify platform gaps, prototype workflow-level solutions, and partner with engineering to shape the primitives required for reliable, scalable AI systems
• Serve as the primary CX voice in Legal, Security, Compliance, and CoreX forums — translating CX quality stakes and workflow risk into terms each audience acts on, and ensuring governance requirements are embedded in design, not retrofitted after launch
• Strengthen evaluation frameworks and feedback loops to ensure quality, compliance, and continuous improvement; contribute to Gusto's human evaluation programs and AI governance practices through deep partnership with our internal CX Labs team
• Partner with Data teams to define and track workflow performance — including solve and assist rate, AHT, rework rate, and customer effort score — clearly distinguishing between model-level, workflow-level, and operational drivers
• Build ROI models to quantify workflow impact across efficiency, quality, and cost before and after deployment
• Represent workflow performance and risk to senior stakeholders with appropriate precision and brevity; communicate in a way that drives action, not overwhelm
• Lead through ambiguity and rapid change: the function is still being defined, and you will help define it

Here’s what we're looking for:

• 8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows
• Strong fluency with LLM systems, including prompt design, evaluation, and production behavior at scale
• Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations — conceptual familiarity is not sufficient at this level
• Experience designing human-in-the-loop (HITL) systems with clear escalation logic, override controls, and compliance-aware checkpoints
• Working knowledge of multi-agent systems and tool coordination
• Strong operational judgment: able to define and diagnose workflow metrics 
• Proven track record influencing cross-functional stakeholders — including Product, Engineering, Legal, Security, and Compliance — in writing, in design reviews, and in high-stakes forums
• Familiarity with Responsible AI practices, governance, and risk management in production environments
• Proven ability to operate in high ambiguity, create clarity, and drive alignment across technical and non-technical audiences
• Strong systems thinking with a bias toward execution and measurable outcomes
• Deep empathy for small business customers and the employees who serve them

Our cash compensation amount for this role is $133,470/yr to $173,511/yr in Denver & most major metro locations, and $157,145/yr to $204,289/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

Motional’s onboard autonomous driving system team works at the intersection of software engineering, machine learning, sensors, and hardware compute platforms to evolve Motional’s next-generation on-board autonomous driving system. As part of this team, the High Performance Compute Platform team is responsible for Motional’s current and next-generation onboard autonomous driving system. If you are a software engineer and love the idea of working on embedded AI hardware and software compute systems to create the next generation of autonomous vehicles, we would love to talk with you. We are hiring in a range of levels, from graduate engineers to Staff engineers.

What You'll Be Doing:

• Design and develop infrastructure software on various hardware platforms for applications such as vision processing, radar systems, safety monitoring, etc., to be run on self-driving vehicles.
• Design test harnesses for embedded software components and full systems
• Provide technical mentorship to engineers.
• Proactively work with cross-functional engineering teams to solve complex and interesting problems.
  
  

What We're Looking For:

• Experience with creating detailed requirements from use cases.
• Ability to lead a technical initiative, including breaking down work and guiding other engineers through execution.
• Experience writing software for embedded platforms in C and C++.
• Experience with Test-Driven Development (TDD).
• Experience working on embedded Linux / RTOSs.
• Experience working with networks (Ethernet, CAN etc.) and the common networking protocols.
• Experience with debugging on embedded platforms.
• Experience writing software in Python and experience doing automation with shell scripting.
• Experience working with ARM Cortex MCUs or Microprocessors.
  
  

Bonus Points (not required):

• Experience working with large data pipelines, and platforms that require deterministic execution.
• Experience using inter-system communication protocols such as I2C and SPI
• Experience deploying Machine Learning models.
• Experience working with GPUs.
• Experience working directly with the Linux kernel or Device Drivers.
• Experience with Simulation and Code Generation, and knowing when their use is appropriate.
• Experience working with Bazel.
• Experience integrating various sensors, including Cameras, IMUs, Radars, LIDARs.
• Experience with PyTorch, TensorFlow, ONNX, and/or other ML frameworks. 
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

About the Role

Gusto is looking for a Paid Social Marketing Lead to own our paid social program end-to-end, from brand awareness through conversion, across social channels such as Meta, LinkedIn, Reddit, and TikTok. This is a high-visibility, high-impact role at the intersection of performance marketing, creative strategy, and AI-powered workflow design. You will serve as the strategic lead for paid acquisition across paid social and adjacent channels, setting the framework for how paid media operates within Gusto's demand generation engine. You'll have full strategic and creative latitude over one of Gusto's most important acquisition channels, with direct influence on pipeline and revenue. If you're a full-funnel paid social operator who thinks in systems, holds creative and data rigor in equal measure, and uses AI as a genuine daily tool, we want to meet you.

About the Team

As a member of Gusto’s Demand Generation team, you will be embedded specifically within Paid Acquisition, a focused group responsible for driving awareness and pipeline through paid media. This team operates with high autonomy, a bias for experimentation, and a culture of cross-functional partnership. We hold ourselves to a high standard, move fast, and genuinely believe that being AI-native is part of what it means to do this job well today.

Here's what you'll do day-to-day:

• Own paid social strategy and execution across Meta, LinkedIn, Reddit, Quora, and TikTok, driving full-funnel campaigns from brand awareness through retargeting and conversion, with accountability to pipeline and revenue targets.
• Manage significant, multi-million dollar budgets with rigor, including campaign pacing, forecasting, budget-vs-actuals analysis, and making the case for paid social investment in imperfect attribution environments.
• Define and socialize Gusto's paid acquisition measurement framework, including attribution philosophy and budget allocation principles, establishing this as the standard for the broader marketing team.
• Lead creative strategy and testing at scale: briefing creative studios and agencies, structuring meaningful experiments, interpreting complex data sets to drive actionable insights, and building a clear learning roadmap.
• Act as Gusto's internal subject matter expert on paid social and AI-powered marketing workflows, developing playbooks and frameworks adopted across the marketing org.
• Partner with Web Marketing to align on landing page strategy, message match, and post-click conversion, because paid social performance doesn't end at the click.
• Manage agencies and contractors, and an IC by setting clear expectations, reviewing quality, and holding partners accountable to results.
• Use AI tools as a consistent, habitual part of your workflow: generating campaign briefs, developing copy variants, accelerating audience research, and building reusable systems that raise the bar for the whole team.
• Collaborate cross-functionally with Integrated Marketing, Communications, and Web to align paid social with integrated campaigns, product launches, and earned media moments, and bring performance data back upstream to influence creative production and asset strategy.

Here's what we're looking for:

• 12+ years of paid social experience or equivalent at a B2B SaaS, performance marketing agency, or high-growth consumer organization.
• Full-funnel ownership across two or more major paid social platforms (Meta, LinkedIn, Reddit, Quora, TikTok) with significant budget responsibility and a track record of driving measurable pipeline impact.
• Demonstrated experience managing external agencies and/or contractors, setting expectations, measuring performance, and holding partners to a high bar.
• Strong creative strategy and testing instincts: you know how to structure a test, distinguish a learning from a result, and translate performance data into creative direction.
• AI-fluent in practice, not just in theory; you use AI tools consistently in your day-to-day workflow to accelerate briefs, copy, and analysis, and have a track record of implementing AI-driven efficiencies for your team.
• Excellent cross-functional collaborator who can translate integrated briefs into paid social strategy, advocate for what the channel needs, and work effectively alongside brand, web, and comms partners.
• You are analytical and data-driven, with a clear point of view on attribution in imperfect measurement environments and comfort communicating paid social's contribution to business outcomes.

Compensation

Our cash compensation amount for this role is $151,020/yr to $180,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, Chicago, and Atlanta, and $177,550/yr to $210,000/yr for San Francisco & New York. The cash compensation range for Toronto is (CAD) $134,285 - $158,000. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.

The Opportunity

Gusto Embedded Payroll (GEP) is one of Gusto's highest-growth bets — a platform business that enables software companies to offer Gusto-powered payroll directly within their own products. We're looking for a Head of Partner Growth to lead the team responsible for making our embedded partners successful: driving go-to-market execution, growing partner revenue, and building the operational and strategic frameworks that will scale this business toward $100M+.

This is a player-coach leadership role. You'll manage a cross-functional team spanning Partner Success Management (PSM) and Partner enablement— while also staying deeply hands-on with our most strategic partner relationships. You'll own the partner growth playbook end-to-end: from GTM planning and launch sequencing through ongoing optimization, escalation management, and executive relationship development.

Gusto's partnerships organization focuses on evaluating and executing strategic partnerships in new categories. Gusto Embedded Payroll allows us to bring our people platform to thousands more businesses than those we serve directly and will play a key role in Gusto's growth.

What It's Like to Work in This Role

Lead & Develop

• Build, lead, and develop a high-performing team of Partner Success Managers and Partner Enablement
• Set the operational rhythm for the partner growth function — including planning cadences, escalation workflows, and performance management
• Coach team members on partner strategy, executive communication, and cross-functional navigation
• Drive Enablement with the ideation, creation, and execution of enablement frameworks and materials.
• Drive AI fluency across the team — embedding AI tools and workflows into day-to-day partner operations, GTM planning, and internal knowledge management to accelerate output and decision quality

Strategize & Plan

• Own the partner growth strategy across the GEP portfolio, including partner segmentation, prioritization, and resource allocation
• Develop and maintain per-partner operating plans with clear success metrics, in collaboration with Product, Engineering, Marketing, and Sales Enablement
• Build repeatable GTM playbooks — covering co-marketing motions, sales enablement, content roadmaps, and launch sequencing — tailored to each partner's distribution model and ICP
• Translate portfolio-level data (revenue, attach rates, funnel performance) into strategic narratives for leadership

Operate & Execute

• Drive success for our partners and their end customers through adoption, activation, and retention of Gusto-powered embedded products
• Own the full marketing funnel and sales motion with partners — from top-of-funnel demand generation through conversion, onboarding, and expansion
• Manage complex, high-stakes partner relationships directly — including contract negotiations, executive escalations, and cross-functional alignment on roadmap priorities
• Lead partner incident response and escalation management with structured, cross-functional workflows

Build for Scale

• Create and expand the feedback loop between partners, their end users, and Gusto's internal product, marketing, engineering, and operations teams
• Design frameworks, templates, and processes that enable the team to manage a growing partner portfolio without linear headcount growth
• Identify and implement AI-powered workflows and tools that improve team efficiency, partner reporting, and knowledge management

What We're Looking For

• 12-15 years of experience, with 8+ years in a people management role and 7+ years in partner-facing or channel-facing roles
• Partner-side perspective: Has operated on the partner or channel side of the table — understands how partners evaluate, prioritize, and activate embedded or referral relationships
• Farmer mentality: Wired to grow and deepen existing partner relationships through trust-building, strategic account planning, and proactive expansion — not just hunting new deals
• Methodical operator: Builds repeatable playbooks, escalation frameworks, and operational rhythms rather than relying on one-off heroics. Strong systems thinker
• GTM playbook experience: Hands-on experience building go-to-market plans from scratch — including co-marketing, keyword strategies, content roadmaps, and launch sequencing
• Full-funnel fluency: Understands the complete marketing and sales journey from demand gen through conversion, activation, and retention. Can diagnose where a partner motion is leaking value and prescribe the right intervention
• AI fluency: Actively uses AI tools (e.g., LLMs, automation platforms) to accelerate workflows, improve decision quality, and build team capability. Comfortable leading an AI adoption agenda within a team
• Executive communicator: Strong ghostwriter and strategic communicator who can represent the partnership function credibly with C-suite stakeholders — both internally and at partner organizations
• Strong sense of ownership and resilience: Thrives in ambiguity, takes initiative, and drives outcomes without waiting for permission
• Exceptional written and verbal communication: Can shift register fluently between partner-facing emails, internal Slack, leadership documents, and board-level narratives

Strong Nice-to-Haves

• Experience with embedded or platform business models (APIs, developer tools, B2B2B)
• Knowledge of payroll, HR tech, or fintech software ecosystems
• Experience managing partner P&Ls, cost-to-manage models, or portfolio-level financial analysis
• "Gets" the building-mode opportunity — has scaled a partner function from early stage, not just inherited a mature program

Our cash compensation amount for this role is targeted at:
$230,215 - $270,500 in San Francisco, CA; New York, NY 
$195,745 - $230,000 in Denver, CO;  Phoenix, AZ; Atlanta, GA; Chicago, IL; Las Vegas, NV

If you are outside of the geographic areas above, your application will not be considered at this time.

Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Creative Marketing Design Specialist is a unique, integrated role: embedded with the Global Partnerships team at T Mobile Arena in Las Vegas while also serving as a member of the Los Angeles based Creative team. This position acts as a key partner to Sales, Activation, Premium, Events, and Performance Optimization, translating partnership strategies into high-impact, on-brand creative assets. This role is responsible for managing multiple moderately complex projects simultaneously while ensuring alignment with organizational goals and branding standards. With a strong focus on collaboration, the Creative Marketing Design Specialist works seamlessly across departments to deliver innovative and high quality materials that drive partnership value and business objectives.

Essential Functions

• Designs compelling sales and marketing presentations using tools such Adobe Creative Suite (Photoshop, InDesign, Illustrator, Premier), Figma (Design, Slides, Buzz), PowerPoint and Ceros for all AEG business units. Collaborates closely with Sales and Activation teams to understand strategic partnership goals and translate them into visually engaging materials.
• Determines content needs by gathering, organizing, and presenting information in a clear and concise manner, while ensuring the design aligns with AEG and Global Partnerships (GP) brand standards.
• Leads and follows best practices in the proposal development process, ensuring timely and effective execution of innovative sales materials that support Global Partnerships’ business objectives.
• Supports brand-building initiatives by developing and maintaining branded templates, graphics, and design elements used across all GP marketing and sales platforms.
• Partners with the Data Analytics team to brainstorm, design, and deliver custom charts, graphs, and data visualizations that enhance storytelling within proposals and presentations.
• Participates in bi-weekly Global Partnerships Creative Team meetings and collaborates with creative teams across AEG’s divisions to share and present new design concepts, ensuring alignment with AEG-wide creative standards and sharing best practices.
• Manages the Global Partnerships asset library—including sales, activation, and internal resources—by regularly updating and organizing assets, maintaining version control, and ensuring accessibility for internal and external use. Provides training and ongoing support to Sales and Activation teams on how to effectively use these materials. Proactively updates collateral to reflect changes in business needs, ensuring that all materials remain current, relevant, and aligned with branding guidelines.

Required Qualifications

• BA/BS Degree (4-year) Graphic Design, Visual Communications or a related area.
• 2-4 years related experience.
• Experience with Adobe InDesign & MS Office Suite (Word, Excel, Outlook).
• Experience with Graphic Design: posters, logos, & infographics, Photography, Video Production, & Web Design.
• Experience with gathering and documenting business requirements.
• Proven experience developing sales/marketing collateral, presentations, digital graphics, and branded assets across multiple platforms.
• Experience working within a corporate brand or with brand guidelines, particularly in a fast-paced or client-facing environment.
• Strong proficiency with Photoshop, Adobe InDesign, Ceros, PowerPoint, Photoshop, and Illustrator.
• Organizational skills, with the ability to set priorities, problem solve, think strategically, multi-task, pay attention to detail, and meet tight deadlines.
• Good written and verbal communication, presentation, and interpersonal skills, with the ability to work independently, as well as in a team environment.
• Ability to present information in a clear and concise manner, while focusing on providing a strong aesthetic that is in sync with AEG and Global Partnerships brand equity.
• Understands the core principles of research, marketing, copywriting, and how they correlate to sales & servicing.
• Passionate about emerging media & trends.
• Design or Marketing certification preferred.

Pay Scale: $65,000.00 - $75,000.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Software Engineer, Senior

Shift4 is expanding globally and we are looking for a key software developer to join our innovative Software Engineering team! This opportunity involves designing, developing and deploying Shift4’s Commerce Engine payment solution that delivers a modern and integrated payment processing experience at Retail, Restaurant, and Hotel merchants.

The focal point of the solution consists of well-designed and highly functional business apps deployed on custom payment hardware. We have an ambitious product roadmap for this platform and are looking to expand the team with the best and brightest to ensure we continue to drive the industry with our innovative solutions and change the basis of competition.

This role is onsite and can be based at either of the following Shift4 locations:  Las Vegas, NV, U.S.A. or Vancouver, BC, Canada

Relocation assistance may be available. 

Responsibilities

• Translate high-level requirements to actionable tasks and deliverables.
• Contribute to architecture and design in a multiplatform ecosystem.
•  Design and build distributed software services for transaction processing.
•  Produce high quality software that is unit tested, code reviewed, and continuously integrated.
•  Collaborate with the Quality assurance team in test planning and test coverage.
•  Collaborate with DevOps and CI/CD in operational visibility, triaging incidents, and deployment planning.
• A disciplined approach to development, code review, testing, documentation and code structure in a team environment.
• Actively participate in growing and coaching fellow team members.
• Understand future business goals from Product Owners and make sure architecture and system design can support those goals.
• Build proof-of-concepts to validate architectural and design choices and evangelize those technical choices to other teams.
• Able to understand, diagnose and then solve deep technical and performance issues across the product.
• Provide development support to resolve any issues with technical systems and applications.

Qualifications

• 5+ years of Software Engineering experience in Coding, Designing and Developing software.
• Proficient in C and exposure to Object Oriented languages like C++, Java, Python or Kotlin.
• Adept in gathering and interpreting requirements, translating requirements into system definitions and solutions and creating detailed documentation.
• Ability to write modular, maintainable code with unit tests ensuring complete code coverage and adhering to coding standards.
• Troubleshoot and resolve complex issues in embedded systems to debug and optimize system performance.
• Experience with Code repository management, code merge and quality checks, continuous integration and automated deployment and management using tools like Jenkins, Git.
• Experience working in an agile environment and familiarity with Jira, Confluence etc.
• Excellent communication skills and a quick problem solver.
• Bachelor's degree in Computer Science, Software Engineering or equivalent. Experience in lieu of a degree may be considered. 

Preferred Skills:

• Previous experience in the cards and payments industry is positive but not mandatory.
• Expertise around Point of Sale, Payment SDKs, and POS hardware experience is a big plus.

#LI-BN1

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

Mission Summary:

Motional is seeking a highly technical and results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for our internal fleet operations teams. This role demands a deep understanding of software product development, a passion for user-centric design, and a proven track record of shipping complex, customer-facing and operational technical products.

You will be responsible for the product strategy and execution of Motional’s entire fleet operations software tooling. Crucially, you will own Motional’s Command Center application which is responsible for all aspects of fleet management. This is a hands-on role requiring close collaboration with engineering, strategy and operations teams.

Key Responsibilities:

Overall Fleet Operations Tooling Strategy:

• Lead the strategy for unified fleet operations tooling, creating a scalable ecosystem that streamlines vehicle mission management, health monitoring, and customer assistance at every stage of the operational lifecycle.
• Translate insights into clear product requirements and a prioritized backlog that delivers measurable customer and business value.
  
  

Command Center Product Ownership:

• Lead the product definition and development for our Command Center Fleet operations application, including:
   
  •  Config/deployment
  • In-facility bring-up and launch
  • on-road fleet management
  • field support
  • Maintenance
    
    

Technical Product Management & Delivery:

• Author detailed technical product specifications, user stories, and acceptance criteria for engineering teams across customer experience and fleet systems.
• Demonstrate a strong bias for action and a proven ability to drive complex technical projects from concept through launch and iteration in an agile environment.
• Partner closely with software engineering (cloud, embedded, mobile), hardware engineering, AI/ML, and QA teams to ensure features are technically sound, built to specification, and delivered on time.
  
  

Data-Driven Iteration & Optimization:

• Define and meticulously track key performance indicators (KPIs) related to customer satisfaction, engagement, task success rates, operational efficiency, and overall experience quality.
  
  

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, HCI/Human Factors, or relevant technical field
• 5+ years of product management experience with a demonstrable strong technical background, specifically focused on customer-facing software products, operational tools, or complex system integrations.
• Proven history of successfully delivering technically challenging products from initial concept through multiple iterations and commercial launch.
• Deep understanding of software development lifecycles, agile methodologies, and modern software architecture (including cloud-based services and distributed systems).
• Experience with Human-Machine Interface (HMI) design, in-vehicle infotainment (IVI) systems, mobile application development (iOS/Android), platform/API integrations, or operational command and control interfaces.
• Exceptional ability to translate customer and operator needs into detailed technical requirements and effectively communicate them to engineering teams.
• Strong analytical and problem-solving skills, with a meticulous attention to detail.
  
  

Preferred Qualifications:

• Direct experience in the autonomous vehicle, automotive technology, ride-sharing, or logistics/fleet management industries.
• Experience with in-vehicle operating systems (e.g., Android Automotive, QNX), display technologies, and vehicle communication protocols.
• Experience defining, building, and managing APIs for third-party integrations.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and technologies relevant to fleet management and real-time data processing.
• Demonstrated ability to work effectively with both embedded/hardware engineering teams and cloud/mobile software engineering teams.
• A genuine passion for creating innovative, intuitive, and delightful user experiences in emerging technology domains for both end-customers and internal operational users.
• Experience with user research methodologies and usability testing for both consumer-facing and enterprise/operational tools.
  
  

What We Offer:

• A competitive compensation package, including salary, bonus, and equity.
• A unique opportunity to work on industry-defining technology with a world-class team.
• Comprehensive benefits, including medical, dental, vision, and 401(k).
• A collaborative culture that values innovation, safety, and integrity.
• Significant opportunities for professional growth and development in a fast-moving field.
  
  

Equal Opportunity Employer:

Motional is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

This role is based in our Las Vegas office and requires in-office days each week.

Mission Summary:

The Staff Systems Safety Engineer:

• Oversees the development and implementation of engineering safety processes for our autonomous vehicle systems
• Is responsible for reviewing hazards, risk assessments, and ensuring compliance with industry safety standards (ISO 26262, SOTIF, and ASIL).
• Collaborates with cross-functional teams, including software, hardware, and AI engineers, to ensure integration of safety into the design and validation of our AV system
  
  

Essential Duties:

• Ensure and oversee the development and implementation of  system safety processes for autonomous vehicle platforms.
• Ensure hazard analysis and risk assessments (HARA) for AV components and subsystems are conducted.
• Assist in the definition and verification of functional safety requirements in compliance with ISO 26262 and SOTIF (ISO 21448).
• Collaborate with hardware, software, and AI teams to integrate safety measures into perception, decision-making, and control systems.
• Support the development of failure mode and effects analysis (FMEA) and fault tree analysis (FTA) for AV systems.
• Ensure compliance with regulatory and industry safety standards, including SAE J3016, NHTSA, and UNECE WP.29.
• Ensure the development and execution of safety verification and validation plans, including simulation, testing, and real-world driving scenarios.
• Work with certification bodies and regulators to ensure safety case documentation and approval processes.
• Contribute to the development of safety culture within the organization by providing guidance and training
  
  

Qualifications:

Educational Requirements

• Bachelor’s or Master’s degree in Systems Engineering, Electrical Engineering, Computer Science, Mechanical Engineering, or a related field 

Technical / Specialized Knowledge, Skills, Abilities:

• 5+ years industry and 3+ years of experience in safety engineering for automotive, aerospace, or robotics systems.
• Strong knowledge of functional safety standards (ISO 26262, SOTIF, ASIL).
• Knowledge of systems / software engineering standards (INCOSE, ISO15288, ASPICE CMMI)
• Experience with hazard analysis, risk assessment, and safety case development.
• Proficiency in safety analysis tools (e.g., Medini Analyze, Ansys, Fault Tree+, FMEA software).
• Familiarity with autonomous vehicle architectures, including perception, planning, and control systems.
• Experience working with real-time embedded systems and software safety.
• Strong problem-solving, analytical, and communication skills.
• Experience with machine learning safety challenges in AVs.
• Knowledge of cybersecurity principles related to vehicle safety (ISO/SAE 21434).
• Experience in safety assurance for AI-driven systems.
• Previous work with automotive OEMs, Tier 1 suppliers, or AV startups

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and at times for long periods; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds.

Working Environment:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the team member is regularly exposed to the office environment, outside weather conditions, road conditions, and pedestrian traffic.  The team member is regularly exposed to mechanical and computer parts. The team member is occasionally exposed to fumes and airborne particles.  The noise level in the environment is low to moderate. When traveling, the team member will be exposed to airports, airplanes, hotels and public transportation environments.

This role is based in our Pittsburgh or Las Vegas office and requires in-office days each week.