Customer Success Jobs in Kyiv.
All active Customer Success roles based in Kyiv.
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About the Role
The Accounts Receivable Specialist supports day‑to‑day AR operations, including accurate invoicing, timely payment application, and follow‑up on outstanding balances. This role works closely with internal teams and customers and supports software maintenance license renewals and subscription‑based billing models.
Responsibilities
- Monitor AR aging reports and support collection efforts to reduce overdue balances
- Follow up on overdue accounts in accordance with established collection procedures
- Support daily Accounts Receivable operations, including invoicing, payment application, and collections
- Respond to customer inquiries and assist with investigating billing discrepancies
- Support Account Managers, Support Team, Delivery Team, and Cloud Team with AR inquiries, service holds or suspensions for non‑payment, and transaction history requests
- Prepare and post customer payment journals and adjustments in accordance with internal controls
- Assist with AR reporting, including aging analysis, DSO support data, bad debt reserve inputs, and month-end AR Balance Sheet Reconciliation activities
- Support Finance & Operations initiatives related to AR process improvements and system enhancements
- Support monthly sales affiliate commission reporting
- Assist with audit requests and maintain accurate AR documentation
Value‑Added Experience & Expertise
- Software Maintenance & Renewal Billing
Experience supporting software maintenance agreements and renewal billing, including tracking contract terms, renewal dates, and pricing changes to ensure accurate and timely invoicing. - Microsoft Subscription & Cloud Billing Experience
Working knowledge of subscription‑based billing models, including Microsoft CSP, Microsoft 365, Azure, and other recurring or usage‑based services. Familiarity with supporting accurate billing, renewals, and reconciliations within AR processes. - Microsoft Portals & Licensing Platforms
Hands‑on experience using Microsoft portals (such as Partner Center and related licensing or subscription management tools) to review subscriptions, validate billing details, investigate discrepancies, and support customer inquiries.
ABOUT ENAVATE
Transforming Businesses and the Lives They Touch
At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.
Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.
To learn more about what we do and how we make an impact, please check out our "What We Do?" 1-pager.
Our Culture
Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.
At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:
- Team Members: We take care of our own.
- Innovation: We explore, evolve, and seek excellence at every level.
- Results: We are achievers who set high goals and reach them.
- Integrity: We are trustworthy. Our word is our bond.
We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.
To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our "Enavate Culture" Guide.
What We Offer
At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:
- Health and Wellness
We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally. - Flexible Work Arrangements
We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs. - Professional Development
Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career. - Generous Time Off
Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best. - Team Member Recognition
We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.
For more details about the benefits available in your region, check out the following links:
Work Structure & Collaboration
At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.
All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.
Our Hiring Process
At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes:
- Intro Call – A brief conversation to get to know you, discuss your background, and determine if there's a mutual fit.
- Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics.
- Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values.
- Debrief – Our team will come together to discuss your fit for the role and next steps.
- Offer – If all goes well, we’ll extend an offer and welcome you to the team!
We aim to provide you with a clear understanding of your fit with Enavate, and we want to ensure you feel confident in your decision to join us.
Enavate is an Equal Opportunity employer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team.
Join Us in Our Mission!
At Enavate, we believe in transforming businesses and the lives they touch – because to us, it’s personal. If you're ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we’re reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions.
Are you ready to transform your career and help us shape the future? Enavate is the place for you.
Ready to apply?
Apply to Enavate
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
What you’ll do:
This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.
- Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
- Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
- Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
- Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
- Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
- Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
- Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
- Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.
What we’re looking for:
- Bachelor's degree, preferably in business or engineering
- Fluent in English and Ukrainian
- 2+ years of account management, sales, business development or other relevant experience
- Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
- Strong written and verbal communication skills
- Ability to present a business case to key stakeholders
- High level of organization, focus, and ability to work under pressure
Extra Points we need from you:
· High-volume- outbound environment experience, comfortable handling large outreach volumes.
· Experience with CRM platforms like Sales Force and expertise in sales reporting.
· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.
· Proven track record in working with international clients across diverse industries.
· Experience selling B2B solutions in a highly consultative manner.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
What you’ll do:
This role operates in mix between 1-1 with top clients and a 1-to-many, outbound-led model, managing a large customer portfolio through a combination of automation, lifecycle triggers, and targeted commercial engagement.
- Manage and grow large pool of existing client relationships, building long-term partnerships with top and mid-tail customers to identify emerging business needs and opportunities.
- Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue through tailored engagement strategies
- Perform outbound outreach, including cold calls, identify opportunities, activate customers, and drive commercial outcomes
- Design and execute multi-channel strategies to reach large customer segments at the right moment in their lifecycle, creating and qualifying opportunities effectively.
- Drive retention, and cross-selling initiatives. Identify business opportunities and define go-to-market strategies, leveraging customer insights and market learnings.
- Build success stories, case studies, and business reports to showcase impact and support internal and external alignment.
- Lead educational initiatives, including webinars and workshops, to drive ongoing engagement within the portfolio.
- Own the end-to-end commercial process, including demos, proposals, negotiations, and closing long-term agreements.
What we’re looking for:
- Bachelor's degree, preferably in business or engineering
- Fluent in English and Ukrainian
- 2+ years of account management, sales, business development or other relevant experience
- Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
- Strong written and verbal communication skills
- Ability to present a business case to key stakeholders
- High level of organization, focus, and ability to work under pressure
Extra Points we need from you:
· High-volume- outbound environment experience, comfortable handling large outreach volumes.
· Experience with CRM platforms like Sales Force and expertise in sales reporting.
· Familiarity with payment industry, ERP; invoicing, reconciliation tools and data-driven platforms.
· Proven track record in working with international clients across diverse industries.
· Experience selling B2B solutions in a highly consultative manner.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
Sisense is developing the next-generation Analytics Platform for application builders, allowing software companies to build better analytics experiences and drive better outcomes for their end users. We're continuously improving our market-leading product and need a sharp and talented Product Manager to join our team and help shape the future of the Sisense Platform.
We are looking for…
The Sisense Product Team is looking for a skilled, experienced, technical, & hands-on Product Manager with experience in building modern B2B platforms, analytics, and exceptional developer-first platform experiences, to take our industry-leading embedded analytics platform to the next level.
This role will be best suited for a creative, driven, technical product manager who can own and execute a significant segment in the transformative vision & strategy of our analytics platform, with a deep understanding of the needs and challenges faced by application builders who create products using our platform, and work closely with the engineering team to make that vision a reality.
Requirements
- You are an experienced, technical product manager with 2+ years of product management experience building large-scale SaaS B2B platforms. You understand what makes a platform desirable and sticky for technical users like PMs, developers, and analysts.
- You know the data analytics and BI ecosystem. You’re familiar with tools for data modeling, ETL, data visualization, and semantic modeling. You’re familiar with today’s leading products in this market.
- You have experience in working with AI technologies and shipping AI-powered product features.
- You are customer-obsessed and love partnering with customers to advocate for their needs, collaborate on feature design, and ensure their success.
- You have the ability to grasp complex technical concepts, simplify and break them down to articulate requirements, and communicate clearly and professionally to both technical and business audiences.
- You are hands-on & detail-oriented. You regularly use quantitative usage data and qualitative insights from stakeholders and engineers. You keep asking “why,” challenge common assumptions, and ensure that what you build is what customers need & expect.
- You enjoy knowing what’s going on “under the hood” and can just as easily have a deeply technical conversation with the developer about a feature's design, or with a customer about the business value that a given technology provides.
- You have taken multiple product capabilities & features from ideation to impact. You can define priorities and lead cross-team efforts to create real customer value. You have a proven track record as a “make things happen” kind of person.
- You feel at home engaging in both inbound and outbound activities - from deep dives into design to leading webinars, meetups, and workshops.
- You enjoy working on a broad range of topics, with cross-functional teams, and collaborating with a diverse group of stakeholders, including partners, marketing, and salespeople.
Your Responsibilities:
- Take part in shaping the next generation of Sisense’s embedded analytics platform, collaborating with a diverse group of peers to overcome challenges and stay ahead of the pack in a highly competitive market.
- Define end-to-end requirements for Sisense’s core capabilities and drive their delivery from ideation & design, through engineering, to enablement and go-to-market.
- Identify, collect, analyze, and advocate for customer needs.
- Communicate the roadmap, vision, and strategy of your domain to key stakeholders.
- Create feature presentations and documentation to explain the capabilities to both internal and external audiences.
- Define, measure, report, and achieve success on KPIs that represent desired business outcomes.
Why you should join our team:
At Sisense, we’re redefining how application builders embed intelligence into their products.
Our platform sits at the intersection of modern data platforms and AI, enabling developers and product teams to deliver conversational, predictive, and agentic analytics experiences directly inside their applications.
If you’re a hands-on Product Manager who thrives at the crossroads of strategy, customer insight, and cutting-edge technology, this is your chance to own meaningful work in one of the most exciting areas of AI and data today.
Ready to apply?
Apply to Sisense
Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and agentic intelligence directly into applications and workflows. Our API-first, developer-first platform turns complex data into faster, smarter, actionable decisions for over 2,000 global customers across financial services, retail, healthcare, and technology.
With the recent launch of Sisense Intelligence (Intelligence Assistant, MCP server, Managed LLM), we are accelerating the next wave of embedded analytics innovation.
The Role
As a Senior Full-Stack Engineer (Node/React), you will be a driving force behind the evolution of our core platform, powering the next generation of embedded AI analytics. This is a high-impact, hands-on role where you’ll own features from architectural design to testing and deployment, ensuring our frontend interfaces and backend services are as performant as they are intuitive.
Beyond day-to-day feature development for our customer-facing part of the application, you will be a key contributor to company-wide strategic projects. These initiatives are designed to push the boundaries of the Sisense ecosystem, directly influencing our product roadmap and evolving how our customers integrate intelligence into their own applications.
What You’ll Do
- Build and scale end-to-end features using React for modern, responsive frontends and Node.js for high-performance backend services. You will spend the majority of your time writing clean, production-ready code that powers our core platform.
- Play a key role in the continuous evolution of our platform by maintaining and bridging functionality within our AngularJS codebase, ensuring a seamless experience as we transition toward modern frameworks.
- Take full responsibility for the lifecycle of your features. You are expected to deliver mission-critical projects at the highest quality, ensuring they are performant, robust, and timely delivered with end-to-end excellence.
- Be responsible for testing of your delivery, including manual and automated testing.
- Heavily integrate AI tools (Cursor, Claude etc.) into your daily development process to accelerate your output, optimize code performance, and stay at the forefront of engineering efficiency.
- Actively brainstorm with peers to solve technical hurdles and refine product ideas. You will work on company strategic projects that move the needle for Sisense, directly impacting our long-term product trajectory.
About You
- You have 5+ years of experience building robust applications. You are highly proficient with React, TypeScript, and Node.js (Express.js/Nest.js experience is a significant plus).
- You possess a deep understanding of modern web standards, RESTful APIs, SOLID principles and the nuances of high-performance frontend development.
- You understand CI/CD processes and can apply your skills to develop and optimize pipelines.
- You don’t just write code; you deliver well-architected, maintainable solutions. You have got a skill for breaking down complex business requirements into clear, executable technical tasks.
- You are self-driven, take full accountability for your projects from start to finish, and aim to follow the highest quality standards.
- You are passionate about efficiency and responsibly leverage AI tools to boost your personal performance and stay at the cutting edge of development practices.
- You enjoy brainstorming and solving problems with a team. Your English is at an Upper-Intermediate level (B2) or higher, allowing you to articulate technical concepts clearly.
Nice to Have
- Experience with BI/analytics tools, data-intensive applications, or building features that integrate AI/ML models.
- Hands-on exposure to cloud environments (AWS, GCP, or Azure) and containerization tools like Docker or Kubernetes.
- Familiarity with AngularJS is your advantage as we modernize our core platform.
OUR BENEFITS:
- We’re all working remotely
- We hire only people we trust. All Sisensers join the company without a probation period
- We believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day One
- We support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all Sisensers
- We support professional growth with access to the modern learning platform
- We care about each other. All team members have extended medical insurance
- We provide Sisensers with a sports reimbursement to support physical fitness and mental well-being.
Ready to apply?
Apply to Sisense
Sisense is the leading AI-powered analytics platform that helps software companies and product teams build smarter, embedded analytics experiences directly into their applications. With Sisense Intelligence - our suite of agentic AI capabilities - we empower application builders to deliver governed conversational analytics, accelerate development with natural language tools, and turn data into actionable insights and revenue.
We're investing heavily in the foundational platform that powers this vision and are looking for a sharp, technical Product Manager to help shape the next generation of our Data & Analytics Platform. You'll drive the core infrastructure, APIs, developer tools, and AI-enablement capabilities that make Sisense the most flexible and powerful choice for embedding intelligence at scale.
We are looking for…
The Sisense Product Team is seeking a highly motivated Technical Product Manager with a deep passion for platform products, data systems, developer experience, and AI-powered analytics.
This role suits someone who thrives working hand-in-hand with engineering teams, dives deep into technical architecture, and excels at turning complex platform challenges into clear, customer-focused product direction. You will own critical platform foundations that enable application builders to create scalable, secure, composable, and intelligent analytics experiences - from low-code/no-code tools to pro-code extensibility.
We're looking for a curious, analytical, and hands-on PM who is excited by deeply technical areas: infrastructure, platform services, data modeling, APIs, developer SDKs, AI integration, and the capabilities that power modern embedded analytics.
Requirements
- 1–3 years of experience in Product Management, Technical Product Management, Solutions Engineering, Software Engineering, or a similar role, with a strong technical foundation.
- Experience with platform products, developer tools, APIs, data platforms, infrastructure, embedded analytics, or AI/ML technologies is a strong advantage.
- Solid technical understanding and comfort engaging in discussions on architecture, system design, scalability, reliability, APIs, data modeling, and technical trade-offs.
- Ability to break down complex technical concepts into clear product requirements, user stories, prioritization frameworks, and actionable roadmaps.
- Excellent English communication skills; ability to collaborate effectively with technical (engineering, architecture) and non-technical (go-to-market, customers) stakeholders.
- Customer-obsessed mindset, with a talent for deeply understanding the needs of application builders, developers, and end-users, then translating them into high-impact platform solutions.
- Hands-on and detail-oriented, with a natural tendency to ask “why,” challenge assumptions, and relentlessly validate that delivered capabilities solve real problems.
- Comfortable working side-by-side with engineers on feature design, technical dependencies, implementation trade-offs, and connecting platform work to measurable customer and business value.
- Proven ability to lead product capabilities end-to-end: from discovery and validation through delivery, launch, and adoption.
- Strong prioritization and execution skills in a complex, cross-functional environment; bias for action and ownership.
- Experience working with AI technologies, LLMs, agentic systems, or shipping AI-powered capabilities is a significant advantage.
Your Responsibilities
- Own and drive key components of the Sisense Platform, focusing on foundational technical capabilities, infrastructure, APIs, data services, and developer-facing tools that power Sisense Intelligence and embedded experiences.
- Define clear product requirements for platform services, Compose SDK, MCP connectivity, AI integration layers, internal infrastructure, and extensibility features; drive them from discovery to launch and post-launch optimization.
- Partner closely with Engineering, Architecture, and Design teams to make smart, balanced product and technical decisions that balance speed, scalability, reliability, and innovation.
- Collaborate with customers, product leaders, and go-to-market teams to uncover needs, validate problems, and prioritize platform investments that deliver maximum impact for application builders.
- Work with other PMs to ensure seamless end-to-end experiences that let developers and product teams leverage the full power of Sisense’s AI-driven analytics engine.
- Prioritize backlog based on customer value, technical strategy, scalability, security, developer experience, and long-term platform health.
- Communicate roadmap, strategy, and decisions transparently to stakeholders across Product, Engineering, Support, Sales, Marketing, and Customer Success.
- Create high-quality internal and external documentation, presentations, and enablement materials that clearly articulate the value and usage of platform capabilities.
- Contribute to and help evolve Sisense’s overall platform strategy, ensuring it remains scalable, extensible, secure, AI-native, and developer-friendly.
Why you should join our team
Sisense is redefining embedded analytics by moving far beyond traditional dashboards. We deliver a full-stack Analytics Platform as a Service (AnPaaS) that combines powerful data modeling, composable embedding tools, and Sisense Intelligence - our agentic AI suite (including Assistant, Managed LLM, and MCP server) - to help application builders prototype faster, embed conversational analytics, and deliver governed, actionable insights directly inside their products.
In this role, you'll tackle challenging technical problems at the heart of the platform, influence foundational decisions that impact thousands of developers and end-users, and work alongside talented teams across Product, Engineering, Design, and Go-to-Market. If you’re passionate about platform thinking, technical depth, AI enablement, and building the infrastructure that powers other great products, this is your chance to make a significant impact in a fast-evolving space.
Ready to apply?
Apply to Sisense
Senior Full Stack Engineer - Documents Team
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Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
We’re looking for a Full Stack Engineer to join the Documents Team. Our team is working on building and scaling a new web application, expanding the ecosystem of one of our key products. This is a great opportunity to have a real impact on product decisions, architecture, and user experience while working across both frontend and backend.
What you’ll do:
- Developing user-facing application(s):
- Main stack is Typescript, React, Nextjs, Tailwind
- Back-end is Node, Nestjs, Postgres, AWS
- Back-end tasks to power new functionality for both web and iOS app
- Working with product and marketing teams to define clear requirements and estimates
- Writing tests
- Always teaching others and giving helpful feedback
- Good SEO and accessibility is a must
- Experience with various third-party integrations as we will integrate more and more
About you:
Front-end:
- React, CSS
- Next.js, TailwindSEO
- SEO, Accessibility
- Smooth animations
- Responsive UI
- Pixel-perfect implementation
Back-end:
- Nest.js and Postgres
- Distributed systems and event-based architecture
- SQL skills and experience working with ORMs
- CI/CD, and infrastructure setup
- Third-party integrations and their side-effects
Overall:
- Strong English skills (we have several required meetups in English, plus engineers present the features themselves in English)
- Enjoy working on pet projects, finds opportunities to learn and try something outside of work projects only
- Enjoy both back-end and front-end.
Would be a plus:
- AI integrations
- External LLM tools, like LangFuse, LangChain, etc.
- Desire to build automations
- Interest in knowledge sharing
What you will get at Readdle:
- Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
- Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
- Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
- Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
- Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.
Ready to apply?
Apply to ReaddleSenior Growth Analyst - Spark
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Readdle is a pioneering force in the personal productivity space on Apple devices, having shaped the landscape since 2007. Our mission is to empower individuals and teams with innovative technology, enhancing their efficiency and creativity. We are dedicated to crafting exceptional mobile and desktop experiences for those who aspire to achieve more.
As a Senior Growth Analyst at Readdle, you'll own the numbers behind how Spark grows and proactively discover opportunities and validate the impact of initiatives. From the first ad impression to long-term renewals, you'll make sense of the data, design event structures, and ensure everything is measurable. You'll dig into funnels, uncover insights, and build dashboards that make growth performance crystal clear for product and marketing teams.
What will you do:
- Transform and analyze large datasets in BigQuery and Amplitude to discover product & growth opportunities, trends, anomalies, and actionable insights across the user journey.
- Build and maintain self-serve reports that enable stakeholders to answer key questions with data and establish a clear source-of-truth for growth metrics.
- Define, document, and QA event structures for new features, campaigns, and experiments; build a robust monetization measurement system to support pricing and migration decisions.
- Analyze user funnels across ads, store, onboarding, in-app usage, purchases, and cancellations to identify drop-offs and growth opportunities.
- Design, sequence, and monitor A/B experiments and feature launches; validate results and ensure statistical rigor & consistent long-term impact tracking.
- Proactively surface insights, hypotheses, and growth opportunities to marketing and product teams; shape quarterly prioritization with discoveries from data and impact scenarios to influence roadmap decisions.
- Build forecasting and scenario models for installs, conversions, retention, and revenue.
- Ensure data integrity across tools and pipelines through established QA processes; work with measurement vendors to meaningfully track attribution and optimize acquisition reporting.
About you:
- 5+ years in growth, product, or marketing analytics in a B2C or SaaS environment, with experience working on user acquisition, pricing, monetization, and/or migration initiatives in subscription-based products.
- Strong SQL skills and experience with BigQuery or similar cloud data warehouses (Redshift, Snowflake); proficiency in Tableau/Looker/etc. for reporting and complex data visualization and product analytics tooling. Amplitude/Mixpanel/Heap/Hotjar/PostHog for event/property tracking and user journey tracking.
- Experience with marketing attribution platforms (Appsflyer/Adjust/Kochava/etc.); familiarity with Python/R for data analysis and automation. Experience with ML or time-series inference is a strong plus.
- Solid understanding of product analytics (funnels, cohorts, retention, event tracking), marketing analytics (incl. attribution, MMM, incrementality testing, etc.), statistics, experimentation, and experience with segmentation and modeling churn or LTV. Demonstrable advanced analytics experience (causal inference, quasi-experiments, linear programming, econometrics, etc.) is highly advantageous for the role.
- Proven ability to design self-serve dashboards and act as a strategic thought partner to PM/PMM teams, not just an executor of analytics requests.
- Solid business acumen. Comfortable working cross-functionally with product, marketing, and engineering teams with a proactive, curious, and coachable mindset.
What you will get at Readdle:
- Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
- Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
- Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
- Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
- Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.
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