Priority Application deadline: May 15, 2026

Contract Type: This position is a one-year contract with the possibility of renewal or extension depending on evolving org needs.

Location: This role is fully remote but must overlap with NY timezone by at least 2 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. We have a strong preference for candidates based in one of our Africa countries of operation (Kenya, DRC, Malawi, Mozambique, Uganda, Rwanda, Liberia).

About this role

GiveDirectly is hiring two exceptional Coordinators to join our growing People Team. If you’re passionate about building world-class employee experiences and want to be part of a mission-driven organization that cares for its people, this is the role for you.

As a Coordinator, you’ll play a critical role in enabling our People function to scale its impact. Whether you're supporting the end-to-end hiring process, or ensuring smooth and consistent People Operations for our global team, your work will directly contribute to making GiveDirectly an outstanding place to work.

Please Note: While we love career changers and non-traditional backgrounds across many of our roles, this particular opening requires prior direct recruitment experience. We unfortunately aren't able to consider applications from candidates who haven't worked in recruitment before. If that's you, we'd still love for you to keep an eye on our careers page for future openings!

Reporting lines:

• The Global Recruitment Coordinators will report to the Recruitment Manager

Level:  Global Coordinator

Travel Requirement: Must be able to travel ~1-2 times per year to one of our countries of operation for team retreats or field visits

The Recruitment Coordinator will:

• Find top talent: Proactively source, attract, and engage a diverse, high-quality candidate pipeline, internally and externally, and convince them to join the team
• Review CVs, conduct interviews, and coordinate schedules: Serve as the face of the organization as candidates' first point of contact, providing a seamless and supportive hiring experience
• Operationalize a streamlined, first-class talent acquisition process: Build and continuously improve the talent acquisition process, including providing high quality support and communications to both candidates and hiring teams
• Field and quickly close support tickets: Respond to all inbound inquiries, requests, and complaints via the People Team Ticketing System regarding recruitment requests, meeting SLAs
• Contribute to recruiting initiatives focused on equity, process improvement, and team enablement

You'll be a top candidate for this role if you bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. We have a strong preference for candidates based in our countries of operation. 
• At least 3 years of direct recruitment experience, including meaningful exposure to sourcing and a genuine passion for candidate experience. 
• Strong organizational skills with the ability to manage multiple processes and stakeholders simultaneously
• Clear communication — both written and verbal — with internal teams and external stakeholders (e.g. candidates)
• Comfort navigating ambiguity and adjusting to rapidly changing priorities
• Customer service orientation and extremely high follow-through
• Strong attention to detail and a systems-oriented mindset
• Discretion in handling sensitive and confidential employee information
• A process improvement mindset and a willingness to suggest and test new approaches

Language requirement

• Candidates must be fluent in English
• Strong preference for professional fluency in French

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

Kenya

• Base Salary: $30,000
• Bonus at Target Performance: 10% (~$3,000 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $3,510)
• Estimated Total Compensation at Target: $33,000

This role is fully remote, so if you are not based in Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

 #LI-REMOTE

Are you passionate about building communities that do more than engage; communities that drive growth, deepen belonging, and unlock measurable business impact? Do you thrive at the intersection of community building, learner engagement, programme activation, and cross-functional execution? Are you excited by the opportunity to shape how community becomes a key driver of enrollments, retention, storytelling, and brand advocacy in one of ALX’s most important markets?

Do you have the strategic maturity to design community systems and the operational discipline to make them work at scale? Can you activate ambassadors, mobilise learners and alumni, and create high-energy experiences that strengthen participation and drive results? Are you energized by the opportunity to make community one of the strongest levers for growth in Kenya?

If so, this could be the role for you.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

The Community Manager will be responsible for leading ALX’s community activation strategy in Kenya, with a strong focus on ambassador activation, learner and alumni engagement, community-led recruitment, and impact storytelling.

The role will own the development of systems, experiences, and operating rhythms that enable the community to become a scalable driver of growth. This includes activating ambassadors, increasing monthly active engagement, supporting community contribution to enrollments, documenting compelling stories of impact, and creating a strong community experience that deepens learner connection to ALX.

The Community Manager will also play a key leadership role in cross-functional execution, partnering with Learning, Marketing, Recruitment, and leadership teams to ensure community efforts contribute meaningfully to business goals around enrollments, learner experience, and market growth.

Specific Responsibilities

Community Strategy and Market Activation

• Lead the design and execution of the Kenya community strategy, ensuring strong alignment with market growth priorities and business objectives.
• Build and operationalise a community model that strengthens learner and alumni engagement while driving measurable outcomes.
• Develop market-relevant activation strategies that increase participation, visibility, belonging, and advocacy across the ALX community in Kenya.
• Establish clear systems, operating rhythms, and success measures that position community as a strategic growth function.
• Continuously refine community programming and structures to improve relevance, consistency, and impact.

Ambassador Programme Design and Activation

• Lead the recruitment, activation, and ongoing management of community ambassadors in Kenya.
• Design an ambassador model that enables consistent monthly activity, strong accountability, and meaningful contribution to community growth and learner recruitment.
• Develop engagement structures, communication rhythms, toolkits, and incentives that empower ambassadors to lead relevant and high-quality community activities.
• Track ambassador activity and effectiveness to ensure the programme supports engagement, referrals, visibility, and growth objectives.
• Strengthen the quality and consistency of ambassador-led programming over time.

Community Engagement, Participation, and Retention

• Drive strategies that increase monthly active engagement across learners, alumni, and broader community members in Kenya.
• Design and oversee community programmes, experiences, and events that foster belonging, accountability, and continued participation.
• Work closely with internal teams to strengthen learner and alumni connection to ALX throughout the lifecycle, from onboarding to post-programme engagement.
• Monitor participation trends, engagement risks, and drop-off points, and implement interventions that improve retention and continuity.
• Create strong operating mechanisms for in-person and virtual community touchpoints that can scale effectively.

Community-Led Recruitment and Growth Contribution

• Partner closely with Marketing, Recruitment, and city teams to ensure community contributes meaningfully to learner acquisition and enrollment goals in Kenya.
• Develop and execute strategies that increase the percentage of new enrollments secured through community-led recruitment channels.
• Support the creation of referral systems, ambassador-led outreach efforts, local engagement campaigns, and events that drive qualified prospect interest.
• Ensure community programming and messaging are aligned with campaign priorities, target audience needs, and market goals.
• Track and report on the community's contribution to lead generation, conversion, and enrollment performance.

Impact Storytelling and Brand Advocacy

• Build systems to identify, capture, and elevate powerful stories of learner, alumni, and community impact in Kenya.
• Work with internal stakeholders to ensure impact stories are consistently documented, surfaced, and shared in ways that strengthen brand credibility and community pride.
• Support the development of a strong story pipeline that provides regular, high-quality proof points for marketing, partnerships, and brand communications.
• Encourage community members and ambassadors to contribute to storytelling efforts that showcase ALX’s value and local impact.
• Ensure storytelling efforts are intentional, measurable, and aligned with business and brand priorities.

Cross-Functional Collaboration and Community Operations

• Work closely with Learning teams to align community efforts with learner experience, participation, and retention priorities.
• Partner with Marketing and Recruitment teams to ensure community campaigns support business growth and enrollment objectives.
• Collaborate with leadership and relevant stakeholders to ensure community priorities remain visible, integrated, and outcome-oriented.
• Build strong internal coordination mechanisms that ensure the community is not operating in isolation, but as part of a broader market growth strategy.
• Contribute to a culture of accountability, experimentation, and continuous improvement within the Kenya team.

Monitoring, Reporting, and Continuous Improvement

• Track and analyse performance across key community metrics, including ambassador activation, monthly active engagement, community-led recruitment, and impact storytelling.
• Build strong reporting rhythms that provide visibility into community health, activity levels, and contribution to Kenya market goals.
• Use data, field insights, and participant feedback to continuously refine community strategy, activation models, and operating processes.
• Translate community performance insights into clear recommendations and action plans.
• Drive ongoing improvements that make the community more effective, scalable, and measurable over time.

Skill Requirements - Essential

• Minimum of 5 years of professional experience in community management, programme management, youth engagement, ecosystem building, marketing activation, or a related field.
• Demonstrated experience building or managing communities that drive measurable outcomes such as engagement, recruitment, retention, advocacy, or growth.
• Proven ability to lead multi-market or multi-stakeholder initiatives with strong operational discipline and execution quality.
• Strong experience designing and running engagement programmes, ambassador initiatives, events, or community activation campaigns.
• Ability to translate strategy into practical systems, operating rhythms, and measurable results.
• Strong stakeholder management and cross-functional collaboration skills, with the ability to work effectively across Learning, Marketing, Recruitment, and business leadership teams.
• Excellent verbal and written communication skills, with strong facilitation and community-facing presence.
• Strong analytical mindset, with the ability to track performance, interpret trends, and use insights to improve programming and results.
• High level of ownership, organisation, and comfort managing multiple priorities in a fast-paced environment.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role, and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Skill Requirements - Preferable

• Experience working in education, youth development, employability, entrepreneurship, or mission-driven growth environments.
• Experience launching or rebuilding community models in new or emerging markets.
• Experience supporting business or growth goals through community-led acquisition and referral strategies.
• Exposure to content, storytelling, or brand advocacy systems within a community function.
• Comfort working across both virtual and in-person engagement environments.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Employment Type

This role is a full-time  position

Are you passionate about turning ideas into compelling visuals that tell a story and inspire action?

ALX Kenya is looking for a talented and fast-moving Graphic Designer to join our marketing team and support creative production.

This role will be responsible for designing high-quality marketing assets used across digital campaigns, social media, program launches, and events. The designer will work closely with the marketing team to translate campaign ideas into compelling visuals that attract and engage prospective learners.

Because our campaigns run across multiple programs and platforms, this role requires someone who can produce a high volume of creative assets quickly while maintaining strong design quality and brand consistency. Experience with video editing is strongly preferred, particularly for editing short-form video content.

This is an exciting opportunity to help shape the visual storytelling of a fast-growing education brand empowering young people across Africa. Experience working with youth-focused, education, technology, or digital brands is a strong advantage.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

ALX Kenya is seeking a highly creative, agile, and execution-oriented Graphic Designer to support the production of compelling visual assets.

This role is ideal for a designer who can translate campaign strategy into high-quality creative output that strengthens brand visibility, drives audience engagement, and supports learner acquisition. The successful candidate will play a key role in designing marketing assets used across digital campaigns, social media, programme launches, and events, while ensuring consistency with ALX’s brand identity across markets.

This role requires someone who thrives in a fast-paced environment, can manage high-volume creative production, and is able to deliver quickly without compromising quality. Basic video editing capability is strongly preferred, particularly for short-form digital content tailored to youth audiences and performance-driven channels.

This is an exciting opportunity for a designer who wants to shape the visual storytelling of a fast-growing education brand that is empowering the next generation of African talent.

Specific Responsibilities

Creative Asset Production and Design Execution

• Lead the design and production of high-quality visual assets across key marketing channels, including digital campaigns, social media, programme launches, and events.
• Create static ad creatives in multiple formats and dimensions to support a wide range of programme marketing needs and platform requirements.
• Develop multiple creative variations to support A/B testing, campaign optimization, and audience segmentation strategies.
• Translate campaign briefs and marketing concepts into compelling visual storytelling that drives attention, engagement, and action.
• Ensure all creative output is aligned with ALX Africa’s brand standards, visual identity, and messaging consistency.
• Support additional design needs across the business, including event collateral, promotional materials, learner-facing assets, and broader brand marketing initiatives.
• Deliver work at speed and scale while maintaining a strong eye for detail, design quality, and accuracy.

Brand Stewardship and Creative Consistency

• Uphold and strengthen the visual expression of the ALX brand across all marketing touchpoints.
• Ensure consistency in typography, layout, imagery, and overall design language across campaigns and channels.
• Collaborate closely with internal stakeholders to ensure creative output reflects campaign objectives, audience needs, and brand positioning.
• Contribute to the evolution of creative templates, design systems, and asset libraries that improve efficiency and consistency over time.

Video Editing and Motion Content Support

• Edit short-form video content to support learner acquisition, brand storytelling, and campaign performance across digital platforms.
• Produce light video edits for testimonials, promotional content, social media clips, and event highlights.
• Add simple motion graphics, text overlays, transitions, and basic animations where needed to enhance engagement.
• Prepare video assets in platform-appropriate formats for channels such as Instagram, Facebook, TikTok, YouTube, and other digital distribution platforms.
• Work with the marketing team to ensure video content is aligned with campaign messaging, audience behavior, and creative direction.

Cross-Functional Creative Collaboration

• Partner closely with the marketing team to bring campaign ideas to life through compelling and conversion-oriented visuals.
• Collaborate with internal teams across programmes to understand creative needs, timelines, and audience requirements.
• Contribute to fast-turnaround campaign cycles by responding quickly to business priorities and evolving marketing needs.
• Support a culture of creativity, responsiveness, and continuous improvement within the broader growth and brand function

Skill Requirements - Essential

• 3 to 5 years of professional experience in graphic design, ideally within marketing, digital media, brand, or agency environments.
• Strong portfolio demonstrating high-quality design work across digital campaigns, ad creatives, and brand marketing materials.
• Proven experience designing for paid digital campaigns and working across multiple asset sizes, formats, and audience use cases.
• Demonstrated ability to operate effectively in high-volume creative production environments with fast turnaround expectations.
• Strong visual storytelling capability, with the ability to turn strategic messaging into engaging, audience-relevant creative.
• High proficiency in industry-standard design tools, including Adobe Creative Suite, particularly Photoshop, Illustrator, and InDesign.
• Familiarity with Figma and Canva is advantageous.
• Experience editing short-form digital video content for marketing or social media use.
• Working knowledge of tools such as Adobe Premiere Pro, CapCut, or similar video editing platforms.
• Ability to add light motion design elements and prepare video content for different platforms and viewing behaviors.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Portfolio Requirement

Applicants must submit a portfolio of previous work, including examples of:

• Digital ad creatives
• Campaign visuals
• Brand marketing work

Employment Type

This role is a full-time position.

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Do you live and breathe performance marketing, from media buying and campaign optimisation to conversion tracking and attribution? Are you comfortable working with tools like Meta Ads Manager, Google Ads, Google Tag Manager, and analytics dashboards to ensure every click, lead, and conversion is accurately tracked and optimised? 

Can you turn data into strategy, using insights from campaign performance, tracking pixels, and conversion events to test, iterate, and scale what works continuously? Do you thrive when given clear growth targets and the freedom to experiment across channels, audiences, and creative?

If you measure success in qualified leads, enrollments, cost per acquisition, and ROI, not just likes and shares, this could be your next opportunity. ALX is looking for a Performance Marketing Specialist to drive growth through data-driven campaigns, robust tracking frameworks, and continuous optimisation across our digital channels.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

ALX Kenya is seeking a highly analytical, execution-focused Performance Marketing Specialist to drive learner acquisition and growth across Kenya.

This role is designed for a marketer who is deeply fluent in paid acquisition, conversion tracking, attribution, and campaign optimization, and who measures success through pipeline quality, enrollments, acquisition efficiency, and return on investment.

The successful candidate will sit at the intersection of media buying, data infrastructure, analytics, and growth experimentation. They will be responsible not only for launching and optimizing campaigns, but also for ensuring the integrity of the tracking ecosystem, strengthening visibility across the acquisition funnel, and enabling faster, smarter decision-making through robust reporting and insights. This is a high-impact role for someone who thrives in fast-paced environments, enjoys solving complex growth challenges, and is motivated by measurable outcomes rather than vanity metrics.

Specific Responsibilities

Performance Media Strategy and Campaign Execution

• Lead the strategy, setup, execution, and optimization of paid digital campaigns across key performance channels, including Meta, Google, and other relevant acquisition platforms.
• Build and manage full-funnel campaign strategies that drive awareness, lead generation, and learner enrollment across multiple markets.
• Own campaign architecture, audience targeting, budget allocation, bid strategies, and spend efficiency to maximize growth outcomes.
• Run disciplined A/B tests across creatives, messaging, audiences, placements, and landing pages to continuously improve results.
• Optimize campaigns against core commercial and growth metrics, including cost per lead, cost per acquisition, conversion rates, and return on ad spend.
• Identify opportunities to scale high-performing campaigns while reducing inefficiencies across underperforming segments.

Conversion Tracking, Attribution, and Technical Setup

• Design, implement, and maintain a reliable tracking and attribution framework to support accurate performance measurement across all digital campaigns.
• Manage tools and systems such as Meta Pixel, Google Tags, Google Tag Manager, and conversion event tracking across landing pages and enrollment funnels.
• Ensure accurate end-to-end tracking of user journeys, lead submissions, and enrollment conversion events.
• Monitor tracking integrity and proactively resolve issues related to broken events, tagging errors, attribution gaps, or data inconsistencies.
• Strengthen campaign measurement foundations to improve confidence in reporting, optimization, and investment decisions.

Performance Analytics and Dashboard Reporting

• Develop and maintain performance dashboards that provide real-time visibility into campaign results across channels, markets, and audience segments.
• Build reporting structures that track funnel performance from first click to qualified lead to enrollment.
• Monitor and analyze key performance indicators such as CTR, CPL, CPA, conversion rates, funnel progression, and ROI.
• Translate campaign and funnel performance data into clear, actionable reporting for marketing stakeholders and leadership teams.
• Improve organizational visibility into acquisition performance through high-quality dashboards, reporting discipline, and insight generation.
  
  

Insight Generation and Growth Optimization

• Produce weekly and monthly performance reports that surface trends, opportunities, risks, and recommended actions.
• Identify patterns in audience behavior, creative effectiveness, channel performance, and funnel drop-off points to inform strategic optimization.
• Use data and experimentation to uncover new growth opportunities and improve acquisition efficiency over time.
• Generate insights that support better decision-making across learner acquisition, campaign investment, and market prioritisation.
• Partner with leadership to align marketing performance with broader enrollment, impact, and revenue goals.
  
  

Cross-Functional Collaboration

• Work closely with Marketing, Recruitment, and Community teams to ensure campaigns are aligned with recruitment pipelines, market priorities, and enrollment targets.
• Support broader market activation efforts, community initiatives, and events with targeted performance campaigns where relevant.
• Collaborate with internal stakeholders to ensure messaging, targeting, and learner journeys are aligned with ALX’s brand and value proposition.
• Contribute to a culture of accountability, experimentation, and continuous improvement across the growth function.

Skill Requirements - Essential

• Minimum of 5 years of experience in performance marketing, growth marketing, paid acquisition, or a related digital growth role.
• Demonstrated success in planning, managing, and optimising paid campaigns across platforms such as Meta Ads Manager and Google Ads.
• Strong hands-on experience with conversion tracking, attribution tools, and tagging frameworks, including Meta Pixel and Google Tag Manager.
• Proven ability to build and interpret performance dashboards using tools such as Looker Studio or similar analytics platforms.
• Strong analytical capability, with the ability to turn campaign data into clear recommendations and optimisation strategies.
• Experience running structured A/B tests and using performance insights to guide scaling decisions.
• High attention to detail and strong comfort working across data, systems, and campaign operations.
• Ability to operate independently, manage multiple priorities, and deliver results in a fast-paced, high-growth environment.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role, and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Who You Are

• Deeply results-oriented and motivated by measurable growth outcomes.
• Curious, experimental, and energised by continuous testing and learning.
• Highly analytical, with a strong grasp of both the strategic and technical dimensions of performance marketing.
• Comfortable moving between execution and insight, from campaign setup to dashboard review to optimisation recommendations.
• Proactive, resourceful, and able to navigate ambiguity while maintaining a strong bias for action.
• A collaborative partner who works well across functions and communicates clearly with both technical and non-technical stakeholders.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive, resourceful, and able to navigate ambiguity while maintaining a strong bias for action.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Flexibility: Comfortable moving between execution and insight, from campaign setup to dashboard review to optimization recommendations.

Employment Type

This role is a full-time position

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About the role:

We are looking for highly skilled AI Evaluators to support the development of advanced AI tools for grammar correction and proofreading. This project focuses on creating a rich and diverse dataset of written German text, annotated and corrected by humans.

Responsibilities:

• Respond to a set of prompts simulating realistic business or casual communication.
• Write clear, plausible short texts (3–4 sentences for business settings, 1–2 sentences for casual chat).
• Generate responses with intentional but realistic grammar, spelling, and structural errors.
• Review annotated message pairs (input text + corrected/proofread version) to ensure:
• All grammar/spelling/preposition/punctuation errors are corrected appropriately
• Meaning is preserved between input and corrected text
• Error types are classified correctly
• Explanations are clear and linguistically sound

Qualifications:

• German as a first language - C1 German proficiency 
• English as a second language - B2 English proficiency.
• Ability to follow linguistic and situational writing prompts.
• Good written communication and creativity.
• 2 years working experience in a corporate/ business environment.
• 1 year working experience working as an AI Evaluator, data annotator, or similar role 
• Strong computer literacy and fast, accurate typing skills are essential for navigating annotation tools and maintaining efficiency in text-based tasks.
• Strong logic, intuitive problem-solving and critical thinking; adaptability to the needs of the task. The candidate needs to be open-minded and welcome different viewpoints or solutions.
• Proactiveness, confidence to work independently without constant support. Reliability and being able to make good decisions on their own.
• Be a thought partner to delivery managers, input into the project delivery strategies, and share quality best practices to aid in achieving the project goals.
• Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment. Access to your own laptop for work 

Preferred Qualifications:

• C1 or C2 English preferred 
• Experience working with NLP/GenAI models is a plus 

NB: This is a temporary, project-based position with the possibility of renewal. While this role will be on payroll, please note that benefits are not included as part of this position.

About the role:

We are looking for a highly skilled Quality Analyst Project Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written German text, annotated and corrected by humans.

Responsibilities:

• Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
• Document and share feedback with the individual labelers
• Identify trends and insights in quality performance, and effectively mitigate quality performance issues. 
• Communicate quality trends and insights to the customer. Calibrate with the  customer on instructions and edge cases.
• Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.
• Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products.
• Collaborate with cross-functional teams to update labeling workflows and improve quality.
• Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.
• Generate responses with intentional but realistic grammar, spelling, and structural errors.
• calibration sessions to align QA standards across teams and help train new reviewers or analysts.
• Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.
• Ensure that documentation is up to date. 

Qualifications:

• English as a second language - minimum C1 English proficiency required. 
• C2 level of German
• Ability to follow linguistic and situational writing prompts.
• Excellent written communication and coordination skills 
• 2 years working experience in a corporate/ business environment.
• Prior experience in at least one of the following:
• Linguistic QA
• Data annotation for NLP/AI projects
• ESL/EFL teaching, editing, or copyediting
• Keen eye for detail -spotting subtle grammar and structure issues others miss.
• Comfortable reviewing and providing feedback on structured data.
• Ability to give actionable and constructive feedback to annotators.
• Experience with creating and tracking timelines, milestones, and status reports is a plus.

Preferred Qualifications:

• C1 or C2 level English proficiency. 
• Familiarity with error tagging systems is a big plus.
• Experience in CPG industry/workflows, or other relevant knowledge of retail products. 

NB: This is a temporary, project-based position with the possibility of renewal. While this role will be on payroll, please note that benefits are not included as part of this position.