What you’ll be doing

As a Partner Sales Manager focused on partner acquisition, you will be responsible for identifying, prospecting, and closing new enterprise retail partnerships. You will operate as a hunter-driven sales professional, owning the full sales cycle from lead generation and qualification through to deal closing, while operating in a highly cross-functional environment and engaging with senior decision-makers on the client side.

Day-to-day in this role, you’ll:

• Lead active prospecting campaigns targeting enterprise retail chains, identifying and qualifying new partnership opportunities across the market
• Build and manage a strong sales pipeline through strategic outreach, cold calling, networking, and partnership prospecting
• Own end-to-end sales execution for new enterprise accounts, from initial outreach through proposal development and deal closure
• Lead complex negotiations with C-level and senior stakeholders across large retail organizations to structure mutually beneficial partnerships
• Develop compelling pitches and proposals that demonstrate clear value propositions and commercial benefits for retail partners
• Conduct market research and competitive analysis to identify untapped partnership opportunities and market gaps
• Leverage AI tools for lead identification, account research, deal prioritization, and sales forecasting
• Drive data-informed decision-making using pipeline analytics, forecasting tools, and performance metrics to optimize your sales efforts
• Collaborate cross-functionally with Operations, Product, Marketing, Finance, and Legal to structure deal terms and enable successful partnership launches
• Execute outbound campaigns using multiple channels (phone, email, in-person meetings) to build relationships with key decision-maker

Our humble expectations

• 3 to 5+ years of experience in enterprise B2B sales, with a proven track record of hunting, prospecting, and closing new business
• Direct experience in Retail, E-commerce, Marketplace, or Omnichannel environments with demonstrated success in partner or vendor acquisition
• Strong track record of new business generation, including ownership of pipeline building, consistent prospecting, and hitting/exceeding revenue targets
• Proven ability to manage long and complex sales cycles with multiple stakeholders and extended decision-making processes
• Excellent negotiation skills with demonstrated success engaging and closing C-level executives
• Self-motivated hunter mentality with strong drive to prospect, qualify, and close new business independently
• Strong commercial and financial acumen (pricing, unit economics, deal structuring) to structure enterprise partnerships
• Ability to operate in ambiguous, fast-paced environments and drive deals forward independently with minimal hand-holding
• Data-driven mindset with experience in pipeline management, forecasting, and sales analytics

Nice to have:

• Experience in entrepreneurship, grocery retail or fast-moving consumer goods (FMCG)
• Familiarity with marketplace or platform-based business models, logistics and delivery operations

Why you'll love it

• 🚀 Growth at scale: Be part of a fast-moving, ambitious team building the future of food delivery in Central Asia
• 💪 Instant impact: Own your portfolio and directly influence partner success—your work drives real, measurable results
• 🤝 Build something together: Move beyond transactional relationships and create genuine partnerships where both sides win
• 🧠 Continuous learning: Develop deep expertise in restaurant operations, data analytics, and commercial strategy
• 💙 Big hearts, small egos: Work alongside smart, friendly, and driven people who celebrate your wins

What we offer

At Wolt, you’ll be part of a high-growth, entrepreneurial environment where you can have a real impact on how local commerce evolves. This role offers a unique opportunity to work with some of the largest retail players in Germany and shape strategic partnerships at scale.

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves🚀
• Career growth and development opportunities💙 Employee Assistance Program - therapy and wellbeing support
• 🍽️ Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets for celebrations and bonding
• 🍊 Fruits and drinks at the office

Next steps

After submitting your application, our Talent Acquisition team will review your profile and get in touch if there’s a match. The process typically includes an initial screening conversation, followed by interviews with the hiring manager and key stakeholders, and a case or practical assessment.

We aim to keep the process efficient and transparent, ensuring you have a clear understanding of both the role and Wolt’s way of working at every stage.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Are you a talented account manager with 1-3 years of experience (ideally around 2 years) and a genuine passion for building thriving restaurant partnerships and driving sustainable growth? Do you get energized by the challenge of unlocking untapped potential within your portfolio and watching venues flourish under your stewardship? If this resonates with you, then we have an incredible opportunity waiting for you!

What you’ll be doing

As the ideal candidate, you will be an ambitious and strategic account manager at a pivotal point in your career, driven by exceeding your revenue targets and constantly seeking ways to elevate your partners' performance. Your ability to build genuine relationships with restaurant owners will be your superpower—you're the person who understands that great partnerships are built on trust, service excellence, and shared success.

You must also be a team player and willing to chip in with tasks outside of the day-to-day - it’s important that we keep the ‘hands on’ ethos that has made our team what it is!

Day-to-day in this role you’ll:

• Own and grow your restaurant portfolio: Strategically manage a diverse set of venue partners, identifying growth opportunities and driving Gross Order Value (GOV) expansion through targeted upselling initiatives.
• Be the growth catalyst: Partner closely with restaurant owners and managers to understand their business needs, analyze their performance data, and co-create strategies that boost their success.
• Master the data: Leverage analytical dashboards (Looker, Power BI) to uncover performance insights, identify trends, and present compelling reports that drive decision-making.
• Collaborate across teams: Work hand-in-hand with Marketing, Operations, and other departments to execute campaigns and operational improvements that directly impact your accounts' bottom line.
• Navigate the local market: Stay ahead of market trends, competitive dynamics, and partnership opportunities in Almaty's vibrant restaurant scene.
• Nurture relationships that matter: Conduct regular partner meetings, provide exceptional service, and adapt your approach to suit each partner's unique personality and business model.

Our humble expectations

• Solid track record: 1-3 years of proven account management experience, ideally with restaurant, retail, or hospitality partners. We're looking for someone with commercial account management experience (revenue-focused, upselling, partnership growth)—not purely operational or customer support roles. A mix of commercial strategy and operational understanding is ideal.
• Commercial acumen: You understand (or are eager to master) P&Ls, revenue drivers, and how to translate data into actionable growth strategies. Even if you're still building this skillset, your analytical mindset and hunger to learn make you a strong fit.
• Upselling mindset: A natural ability to identify expansion opportunities and effectively communicate value propositions that excite your partners.
• Negotiation skills: You're comfortable diving into commercial discussions with business owners, confidently discussing terms, and finding win-win solutions. You're not afraid to have tough conversations when needed.
• Data-savvy: Strong analytical skills with hands-on experience using business intelligence tools (Looker, Power BI, or similar). You speak the language of dashboards and KPIs.
• Relationship wizard: Exceptional interpersonal skills with the ability to adapt your communication style—equally comfortable discussing operations with a head chef or business strategy with an owner.
• True service first: Structured, detail-oriented, and genuinely committed to your partners' success. You're the person they want on their team.
• Communication excellence: You know how to convey complex ideas clearly, both in writing and face-to-face, with stakeholders at all levels.
• Marketing mindset: You have a solid understanding of how marketing works and thrive collaborating on campaigns with creative teams. Experience in trade marketing (especially in FMCG) is a big plus—if not, your account management background combined with genuine curiosity about marketing strategy will set you apart.
• Passion for food & hospitality: A genuine love for restaurants and the ambition to help the best venues in Almaty reach their full potential.
• CRM experience: Familiarity with CRM systems is a plus—you're organized and data-driven by nature.
• Sales DNA: A demonstrated track record in sales or business development is a strong plus.
• Language skills: Fluent in Russian and Kazakh; ability to work in English

Why you'll love it

• 🚀 Growth at scale: Be part of a fast-moving, ambitious team building the future of food delivery in Central Asia.
• 💪 Instant impact: Own your portfolio and directly influence partner success—your work drives real, measurable results.
• 🤝 Build something together: Move beyond transactional relationships and create genuine partnerships where both sides win.
• 🧠 Continuous learning: Develop deep expertise in restaurant operations, data analytics, and commercial strategy.
• 💙 Big hearts, small egos: Work alongside smart, friendly, and driven people who celebrate your wins.

What we offer

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth and development opportunities
• 💙 Employee Assistance Program—therapy and wellbeing support
• 🍽️ Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets for celebrations and bonding
• 🍊 Fruits and drinks at the office

Next steps*

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please make sure to submit your application in English. 

Are you a talented account manager with 1-3 years of experience (ideally around 2 years) and a genuine passion for building thriving retail partnerships and driving sustainable growth? Do you get energized by the challenge of unlocking untapped potential within your portfolio and watching retail stores flourish under your stewardship? If this resonates with you, then we have an incredible opportunity waiting for you!

What you’ll be doing

As the ideal candidate, you will be an ambitious and strategic account specialist at a pivotal point in your career, driven by exceeding your revenue targets and constantly seeking ways to elevate your partners' performance. Your ability to build genuine relationships with retail owners will be your superpower—you're the person who understands that great partnerships are built on trust, service excellence, and shared success.

You must also be a team player and willing to chip in with tasks outside of the day-to-day - it's important that we keep the 'hands on' ethos that has made our team what it is!

Day-to-day in this role:

• Own and grow your retail portfolio: Strategically manage a diverse set of retail partners, identifying growth opportunities and driving Gross Order Value (GOV) expansion through targeted upselling initiatives.
• Be the growth catalyst: Partner closely with retail owners and store managers to understand their business needs, analyze their performance data, and co-create strategies that boost their success.
• Master the data: Leverage analytical dashboards (Looker, Power BI) to uncover performance insights, identify trends, and present compelling reports that drive decision-making.
• Collaborate across teams: Work hand-in-hand with Marketing, Operations, and other departments to execute campaigns and operational improvements that directly impact your accounts' bottom line.
• Navigate the local market: Stay ahead of market trends, competitive dynamics, and partnership opportunities in the retail sector across your region.
• Nurture relationships that matter: Conduct regular partner meetings, provide exceptional service, and adapt your approach to suit each partner's unique personality and business model.

Our humble expectations:

• Solid track record: 1-3 years of proven account management experience, ideally with retail, FMCG, or SMB partners. We're looking for someone with commercial account management experience (revenue-focused, upselling, partnership growth)—not purely operational or customer support roles. A mix of commercial strategy and operational understanding is ideal.
• Commercial acumen: You understand (or are eager to master) P&Ls, revenue drivers, and how to translate data into actionable growth strategies. Even if you're still building this skillset, your analytical mindset and hunger to learn make you a strong fit.
• Upselling mindset: A natural ability to identify expansion opportunities and effectively communicate value propositions that excite your partners.
• Negotiation skills: You're comfortable diving into commercial discussions with store owners, confidently discussing terms, and finding win-win solutions. You're not afraid to have tough conversations when needed.
• Data-savvy: Strong analytical skills with hands-on experience using business intelligence tools (Looker, Power BI, or similar). You speak the language of dashboards and KPIs.
• Relationship wizard: Exceptional interpersonal skills with the ability to adapt your communication style—equally comfortable discussing operations with a store manager or business strategy with an owner.
• True service first: Structured, detail-oriented, and genuinely committed to your partners' success. You're the person they want on their team.
• Communication excellence: You know how to convey complex ideas clearly, both in writing and face-to-face, with stakeholders at all levels.
• Marketing mindset: You have a solid understanding of how marketing works and thrive collaborating on campaigns with creative teams. Experience in trade marketing (especially in FMCG or retail) is a big plus—if not, your account management background combined with genuine curiosity about marketing strategy will set you apart.
• Passion for retail & SMB growth: A genuine love for supporting local retail businesses and the ambition to help the best stores in your region reach their full potential.
• CRM experience: Familiarity with CRM systems is a plus—you're organized and data-driven by nature.
• Sales DNA: A demonstrated track record in sales or business development is a strong plus.
• Language skills: Fluent in Russian and Kazakh; ability to work in English

Why you'll love it:

• 🚀 Growth at scale: Be part of a fast-moving, ambitious team building the future of retail commerce in Central Asia.
• 💪 Instant impact: Own your portfolio and directly influence partner success—your work drives real, measurable results.
• 🤝 Build something together: Move beyond transactional relationships and create genuine partnerships where both sides win.
• 🧠 Continuous learning: Develop deep expertise in retail operations, data analytics, and commercial strategy.
• 💙 Big hearts, small egos: Work alongside smart, friendly, and driven people who celebrate your wins.

What we offer

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth and development opportunities
• 💙 Employee Assistance Program—therapy and wellbeing support
• 🍽️ Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets for celebrations and bonding
• 🍊 Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely high-performing team, then we’d love to hear from you! 

Please note that we do not accept applications coming in via email. Please submit your application via our jobs portal.

Are you an experienced Grocery Associate, or do you have valuable experience in another grocery store? Do you have the ability to lead a team and inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩

We’re looking for a Shift Lead to lead our Grocery team in our Wolt Market Schevchenko in Almaty

What you’ll be doing

Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store.Solving issues in which the team needs help.Monitoring and managing workload, efficiency, office duties and well-being.Collecting and forwarding feedback.Proactively participating in developing store operations.

Our humble expectations

• You have experience in working as a Grocery Associate in Wolt Market, or other grocery stores/retail.
• You have experience in leading a team (in a similar industry.)
• You are proactive, service-minded, a fast learner and have the ability to multitask.
• You are able to work flexibly in all shifts during the day, evenings and weekends 

What we offer

• Medical insurance 
• 24 days of working days vacation
• Wolt credits the cashback benefit
• Employee assistance program
• Wolt-wide training programs
• Strengthen paid sick leave
• Paid taxi from 10 PM to 6 AM
• Team budgets per year

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Role Summary

The BPO Administrator plays a key role in supporting the day-to-day operations of Xometry’s BPO program. This specialist ensures all administrative and compliance-related documentation is complete and accurate, while also serving as a primary point of contact for internal business customers submitting new or updated BPO requests.

This position bridges the gap between business functions, BPO vendors, and internal stakeholders (Finance, Legal, HR, and IT), ensuring smooth onboarding, change management, and reporting processes across all outsourcing initiatives.

Key Responsibilities

Administrative & Compliance Support

• Maintain and track all BPO-related documentation, including Master Service Agreements (MSAs), Statements of Work (SOWs), Work Orders, and onboarding/offboarding forms.
• Coordinate document flow between Legal, Finance, HR, and vendor teams.
• Ensure timely updates to internal trackers and databases (e.g., Confluence, Jira, or shared Excel files).
• Verify that all required paperwork is completed before onboarding or contract renewal.
  
  

Business Support & Request Management

• Act as the first point of contact for business owners submitting BPO requests.
• Collect, review, and validate incoming requests to ensure they include necessary details (e.g., number of FTEs, start date, job description, time zone overlap, skill set requirements).
• Route validated requests to the appropriate internal approvers (Finance, Procurement, Legal, HR).
• Follow up with business customers and vendors to ensure smooth communication and timely updates on request status.

Operational Coordination

• Support the onboarding and offboarding workflow for BPO employees in coordination with IT and HR.
• Maintain up-to-date records of vendor performance, project milestones, and billing cycles.
• Assist in generating reports and summaries for management on BPO headcount, budget utilization, and vendor performance KPIs.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 2+ years of experience in administrative operations, vendor management, or shared services.
• Strong organizational and communication skills with a high attention to detail.
• Ability to handle multiple requests simultaneously and maintain clear documentation.
• Proficiency in Microsoft Excel/Google Sheets, Confluence, and Jira (or similar systems).
• Experience working with international teams or outsourcing vendors is a plus.
  
  

Key Competencies

• Ownership: Takes initiative to follow through on tasks until completion.
• Collaboration: Effectively coordinates with cross-functional teams.
• Process Thinking: Understands and documents end-to-end workflows.
• Customer Orientation: Provides professional, responsive communication to internal stakeholders.
• Discretion: Handles confidential business information responsibly.

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