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Sr Contracts Manager

Lightspeed DMS · South Jordan, UT

Finance (FI) UT Office Posted May 8, 2026

Company Overview:

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.

Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

We’re looking for a paralegal or legal operations professional ready to take the next step in their career by building and leading Lightspeed’s customer agreement support and procurement function from the ground up. If you’ve spent years reviewing both customer and vendor contracts, managing vendor relationships, and navigating complex commercial agreements, this role lets you apply that expertise in a strategic, high-impact capacity.

As Senior Manager of Contracts, you’ll design scalable processes, negotiate complex SaaS and IT contracts, and partner across the organization to balance legal risk with business velocity. Working closely with the Director of Financial Operations and Executive Leadership Team, you’ll establish a procurement operation that supports our growth while protecting the company’s interests and provide customer contract guidance and support.

This is an opportunity to own something from day one, defining how we engage vendors, establishing governance frameworks, and building the foundation for enterprise-scale procurement.

What You'll Do:

Contract Review & Analysis

When necessary with Sales, review, redline, and assist in negotiation of customer-facing contracts including MSAs, SaaS subscription agreements, SOWs, and addenda
Identify legal and commercial risks, escalating non-standard terms to Legal and Finance stakeholders
Ensure contract terms align with approved pricing, product capabilities, and company policies
Maintain a consistent review turnaround SLA to support deal velocity

Contract Improvement & Standardization

Identify patterns in contract exceptions and propose updates to standard templates to reduce friction
Build and maintain a contract playbook with pre-approved fallback positions for common redlines
Partner with Sales and Rev. Ops (and potentially outsourced legal) to update template language as products, pricing, and regulations evolve
Track and report on contract cycle time, exception rates, and approval bottlenecks

Revenue Operations Partnership

Work closely with Rev Ops to ensure CRM data (Salesforce/HubSpot) reflects accurate contract terms, start dates, ARR, and renewal schedules
Support contract-to-close process improvements within the deal desk workflow
Provide data and insights for revenue recognition alignment and ARR bookings accuracy
Assist in building and maintaining contract repositories and document management systems (e.g., DocuSign CLM, Ironclad)

Sales Partnership & Enablement

Serve as the first point of contact for the Sales team on contract questions, redlines, and approval requests
Train Sales reps on standard contract terms, negotiation guardrails, and escalation paths
Participate in deal review meetings to provide contract guidance on complex or strategic accounts
Provide timely feedback on customer-submitted paper (customer-preferred contract forms)

Build the Procurement Function

Design and implement our procurement function from scratch in partnership with the Director of Financial Operations and Executive Leadership Team
Create end-to-end processes, governance frameworks, and standard operating procedures for SaaS and IT procurement
Develop approval workflows and escalation paths that enable speed without compromising risk management
Establish contract templates, clause libraries, and negotiation playbooks tailored to our business needs

Lead Contract Negotiation & Review

Own review and negotiation of all SaaS, IT, and technology vendor agreements, leveraging your contract drafting and redlining expertise
Identify and mitigate legal, security, and compliance risks in vendor contracts, including data privacy, liability, indemnification, and service levels
Negotiate favorable commercial terms while maintaining productive, long-term vendor relationships
Manage contract redlines, track positions, and drive agreements through to execution

Manage Vendor Risk & Compliance

Lead third-party risk management including due diligence, compliance reviews, and security assessments
Coordinate security questionnaires, SOC 2 reviews, and compliance documentation with Director of Security
Build vendor scorecards to track performance, compliance, and business value
Ensure all contractual and compliance requirements are satisfied prior to vendor onboarding
Ensure compliance with SOX requirements and company policies across procurement activities

Partner Across the Business

Serve as the go to resource for procurement and contract questions across all departments
Partner cross-functionally with Accounting, HR, IT, and Sales on vendor setup, payment terms, technology selection, and customer-requested compliance materials
Communicate clearly and proactively, keeping stakeholders informed on timelines, blockers, and next steps

Drive Cost Optimization & Reporting

Identify cost savings through strategic sourcing, vendor consolidation, and contract renegotiation
Implement systems and tools to improve contract visibility, tracking, and reporting
Deliver insights to leadership on procurement performance, spend trends, and risk exposure
Develop operational dashboards and KPIs to measure procurement performance

What You'll Have:

Qualifications

Paralegal certificate or degree, or equivalent legal operations experience; bachelor’s degree
8+ years of experience in a paralegal, legal operations, contract management, or procurement role with deep commercial contracting expertise
Extensive background reviewing, drafting, and negotiating SaaS, IT, and technology vendor contracts
Demonstrated track record of building or transforming procurement or contract management functions including implementation experience
Experience working with technology vendors and understanding of technical and security requirements
Proven success partnering across Finance, Accounting, HR, IT, and Sales teams
Experience implementing a vendor management and contract management system
Advanced Excel proficiency and strong financial analysis skills
Strategic thinker with strong decision-making, critical thinking, and delegation skills
Excellent written and verbal communication with proven ability to build high-trust relationships across all levels and manage competing priorities in a fast-paced environment

Preferred Qualifications

Experience with NetSuite, Salesforce, and Ramp for vendor management, procurement workflows, and spend controls
Proficiency with Slack and Microsoft Office Suite for collaboration and reporting
Experience in high-growth or fast-paced SaaS / technology companies
Certified Paralegal (CP) or Advanced Certified Paralegal (ACP) designation
Experience implementing contract lifecycle management (CLM) systems
Project management certification (PMP, CAPM) or equivalent experience
Background collaborating with in-house legal teams or outside counsel

What Sets You Apart:

Process-Driven Mindset: You design efficient, scalable systems and thrive on bringing structure to ambiguity. Prioritization, proactive problem-solving, and a bias for action are second nature.
Business Partnership: You’re collaborative, trustworthy, and skilled at building strong relationships with operational leaders across an organization.
Strategic Influence: You translate contractual and financial insights into strategic recommendations that align stakeholders and drive decisions.
Exceptional Communication You simplify complex legal and contractual concepts into clear, accessible language that anyone can understand.

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Important Note:

Applicants must be authorized to work in the U.S.

Ready to apply?

Take the next step in your career—apply today and join a team where your skills will make an impact!

Ready to apply?

Apply to Lightspeed DMS

Lightspeed DMS

View all jobs →

Continuous Improvement Manager

Lightspeed DMS · South Jordan, UT/Hybrid

Apply now

Customer Implementation (CI) UT Office Posted May 8, 2026

Company Overview:

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.

Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

The Continuous Improvement Manager is the continuous improvement leader for the Professional Services Department. This leader defines and manages timely completion of “continuous improvement” projects that increase onboarding velocity and time-to-value, customer adoption of Lightspeed software, and overall customer satisfaction. Projects require Lean/DMAIC problem solving methodology in a software business to discover root causes. Leads cross-functional strategy workshops to determine solutions and will work with stakeholders on scheduling and implementation, under limited supervision. Utilizes project management principles regarding strategy, practices, and procedures, to accomplish challenging projects having a high level of revenue and cost impact. Demonstrates leadership and collaboration skills to achieve goals without direct control over resources. Works independently and exercises sound judgment in selecting methods and techniques to obtain results. Success in this role is measured by improvements to NRR (Net Revenue Retention), customer health scores, and time-to-value metrics.

What you’ll do:

Champion a problem solving culture by facilitating cross-functional strategy sessions, including process mapping.
Utilizes DMAIC (Define, Measure, Analyze, Implement, Control) methods to improve business processes to increase onboarding velocity and time-to-value, customer adoption, and customer satisfaction (measured via CSAT, NPS, and churn rate).
Acts as a Technology Project Manager: applying Agile and waterfall methodologies as appropriate to synchronize portfolio planning, scoping, and execution processes to deliver continuous improvement projects on-time and within budget to committed roadmaps, and performance KPIs.
Identify project goals, scope, resources, budget, dependencies, risks and communications needs.
Identify, escalate, and resolve conflicts, dependencies, and risks—proactively surfacing blockers before they impact delivery.
Implement large, cross-team, multi-year programs and projects.
Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies.
Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and completes a post-implementation review to identify areas of improvement.
Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.

What you should have:

Qualifications:

1-3 years of cross-functional process improvement experience with a track record of improving processes and business results.
Demonstrates data driven solutions. Experience defining project success criteria with multiple stakeholders.
Lean/Six Sigma or DMAIC certification or relevant knowledge and experience.
Strong process improvement and project management skills and experience.
Experience working in a SaaS or subscription-based software business; familiarity with Professional Services operations and SaaS metrics (ARR, churn, NRR) strongly preferred.
Ability to lead through influence and work as a collaborative team member.
Strong verbal and written communication skills.
Experience in collaborating across business/product lines and organizational groups.
Strong ability to manage a portfolio of improvement projects and ability to prioritize based on business requirements.
Experience leading virtual and in-person process improvement meetings.
Experience creating process documentation with tools such as Visio, PowerPoint or Lucid Chart.
Experience creating and delivering presentations to stakeholders about project status or outcomes.

Preferred Qualifications:

Project Management or Agile Certification (PMP, PMI-ACP, SAFe, CSP).
Experience with Statistical Process Control charting using tools such as Weka, Excel or Minitab.
Dealership industry or Lightspeed experience.

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Important Note:

Applicants must be authorized to work in the U.S.

Ready to apply?

Take the next step in your career—apply today and join a team where your skills will make an impact!

Ready to apply?

Apply to Lightspeed DMS

Lightspeed DMS

View all jobs →

Sales Engineer

Lightspeed DMS · South Jordan, UT

Apply now

Sales (SA) UT Office Posted May 8, 2026

Company Overview:

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.

Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.

This pivotal role within our sales team acts as a strategic partner to the new business Sales Executives assisting in the discovery process, identifying client pain points and aligning the software solution to address these issues that demonstrate Lightspeed value and solutioning to prospective clients. You are a technical translator and problem-solver that thrives on autonomy. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

What you’ll do:

Conduct discovery with clients to understand their specific needs and challenges, ensuring that the proposed solutions are feasible and tailored to their requirements.
Enhance the Sales Team's presentation skills by providing comprehensive training and coaching sessions both before and after presentations to ensure high-quality delivery and effectiveness.
Possess deep technical knowledge of the Lightspeed solutions and ability to explain complex features and functionalities to technical and non-technical audiences in a way that resonates with potential customers.
Act as strategic partner to sales and implementation teams identifying client needs, developing tailored solutions and training plans that ultimately setting the customer up for success.
Identify gaps in our current software to improve functionality and user experience.
Analyze industry trends to prioritize customer enhancement requests effectively.
Identify areas to streamline our processes through the organization by making recommendations to the leadership team when identified.
Ensure seamless and high-quality handoffs to the Client Implementation Manager to facilitate smooth transitions and successful project execution.

What you should have:

Qualifications:

Minimum of 2 years experience in supporting, delivering, or designing SaaS solutions
Extensive knowledge of Lightspeed products and solutions
Excellent verbal and written communication skills to explain complex technical concepts to non-technical stakeholders
Strong interpersonal skills to build relationships with clients and internal teams
Must have accounting knowledge.
Excellent verbal and written presentation skills
Industry knowledge a plus
Possess Up-to-date knowledge of technology and tools used in sales process.
Understand the configuration and set-ups of Lightspeed
Customer-centric skills to effectively engage customers and ensure positive outcomes.

Inclusion and Diversity at Lightspeed:

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement:

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Important Note:

Applicants must be authorized to work in the U.S.

Ready to apply?

Take the next step in your career—apply today and join a team where your skills will make an impact!

Ready to apply?

Apply to Lightspeed DMS

Lightspeed DMS

View all jobs →

Senior Business Systems Manager

Canopy · South Jordan, UT

Apply now

Finance & Accounting Hybrid, Utah Posted May 7, 2026

Senior Business Systems Manager

Canopy, South Jordan, UT, Hybrid

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We're seeking a technical, strategic, execution-focused Senior Business Systems Manager to join our G&A team. This role will initially be as a hands-on IC: you'll personally design data flows, own integrations, and govern the systems that run our business. Over time, you'll have the opportunity to build and lead the Business Systems team as the function matures.

Canopy's core business systems (Zuora, Stripe, Asana, Pendo, Rippling, and more) are owned by the functional teams that adopted them. That's worked until now. As AI-powered workflows, multi-system product launches, and growing integration demands push the limits of that model, we need someone to own the platform layer end-to-end.

This role requires someone who can sit with a stakeholder, extract messy requirements, and personally produce a clean system design, data flow, and process spec — not just manage others who do. This is a high-impact role ideal for someone who thrives in a fast-paced environment, enjoys owning and solving complex business problems, and can build alignment across diverse stakeholders.

This is a hybrid position in South Jordan, Utah (M, W, F in-office).

What You’ll Do:

System Ownership

Own day-to-day administration and overall architecture for cross-functional platforms, including Zuora, Stripe, Asana, Pendo, and more.
Own the integration layer between core platforms, ensuring data flows between systems are reliable, documented, and governed.
Design data models, system specs, and process flows from scratch based on stakeholder input.
Translate business requirements into clear, actionable system features, integrations, and enhancements.
Evaluate build vs. buy tradeoffs with enough technical depth to defend your recommendation.
Manage vendor governance, including consolidated procurement, license management, and renewal tracking across all platforms.

Program Management

Own the internal systems roadmap and serve as the single intake point for system changes, new tool evaluations, and cross-functional automation requests.
Create technical documentation, decision logs, and retrospectives that individual contributors can act on without a follow-up meeting.
Manage large, cross-functional initiatives by establishing clear timelines, ownership, and outcomes.
Lead program cadences such as standups, roadmap reviews, retrospectives, and stakeholder updates.

Partnership & Strategy

Partner closely with Finance, RevOps, and BI to understand their roadmaps, identify pain points, and proactively propose solutions.
Reinforce internal data integrity by helping to define systems of record, enforcing data hygiene, and resolving conflicting definitions.
Communicate project statuses and solutions to leadership both in-person and asynchronously via rigorous documentation.
Build and maintain dashboards and reporting tools to track system health and performance metrics.

What We’re Looking For

Bachelor’s degree in Business Administration, Information Systems, or a related field.
5+ years of experience in program management, product ownership, business systems, or operations roles in a SaaS environment.
Demonstrated ability to personally produce technical artifacts (ERDs, flow diagrams, business requirements docs), and not just manage others who do.
Hands-on experience with SQL and data modeling; you're comfortable querying systems directly to diagnose data integrity issues.
Proven, deep familiarity with internal G&A domains (Finance, BI, RevOps, etc.)
Experience with Zuora
2+ years of people management experience
Proven experience with Salesforce, Pendo, Rippling, and Stripe is a plus.
Track record of leading cross-functional initiatives from idea to execution.
Clear, confident communicator able to translate technical constraints into business language and vice versa for audiences of all levels.

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays!

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
20-minute phone call with the People Team
45-60-minute video or in-person interview with the Hiring Manager
1-3 rounds of interviews, depending on the role
Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

Ready to apply?

Apply to Canopy

Canopy

View all jobs →

Implementation Specialist, SMB

Canopy · South Jordan, UT

Apply now

Customer Onboarding Hybrid, Utah Posted May 5, 2026

SMB Implementation Specialist

Canopy, South Jordan

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

What you’ll do:

Guide our new customers through their initial account configurations and ensure proper setup of their Canopy accounts.
Provide world-class onboarding and training experiences in the form of feature-specific training calls, screen shares, and email communications that help customers achieve value from our software right out of the gate.
Be accountable for tracking personal and customer goals and progress, and provide data-driven insights from your implementation clients.
Proactively reach out to users during implementation to encourage adoption of the software by providing value, use cases, and best practices throughout their first 30-60 days (and/or coordinate with CSM’s).
Provide a comprehensive introduction to a customer’s assigned CSM (when applicable) and facilitate a hand-off post-implementation to ensure the client feels supported moving on from the onboarding experience.
Be a product & industry expert at all times by staying on top of product development, competition, and industry benchmarks & happenings.
Work with other teams within Canopy to ensure data/file migration success.
Be able to provide on-the-fly technical troubleshooting or basic configuration services while the customer is live & engaged on your calls.
Thoroughly understand and document confirmation of use cases, firm demographics, pain points, opportunities, etc. from the onboarding POC.
Project-manage your action and advocacy items to completion, share ideas for operational improvements, and use seasonal ‘downtime’ to execute on said initiatives or hone and develop your technical support skills.
Go above and beyond to serve our customers and your team, provide a world-class customer experience, and be a shining, standard-setting example of what it means to be a “Canopian.”

The skills you’ll need:

1-2+ years of Implementation experience
1-2+ years of SaaS industry experience
Ownership. Craving responsibility and accountability to the role's above description
Project management. Organizational skills, creativity, curiosity, and a solution-oriented focus are a must
Be a self-starter with the ability to drive your own productivity
Keep a positive outlook, with the ability to maintain a hungry and enthusiastic approach in a complex, challenging, and open-ended environment
Excellent written and verbal communication skills in the English language

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Bonus Points If You Have:

Amazing MS Excel skills

Why You Want to Work Here:

🌴 Flexible Paid Time Off - that you’re actually encouraged to use plus 10 company holidays!

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only.

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered.

Our Values:

We approach our work every day with a few things in mind:

🔑 Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - we win by delighting our customers with the very best products and services.

👍 Do Good - we work hard to be good people!

💡 Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit!
20 minute phone call with the People Team
45-60 minute video or in-person interview with the Hiring Manager
1-3 rounds of interviews depending on the role
Final Interview

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call.

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Ready to apply?

Apply to Canopy

Canopy

View all jobs →

Sr. Security Trust & Assurance Analyst

Lucid Software · Salt Lake City, UT

Apply now

IT & Security South Jordan HQ Raleigh, NC Posted Apr 28, 2026

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements:

5+ years of relevant experience
Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
Ability to work effectively both as an individual and in a team setting.
Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

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Sr. Security Trust & Assurance Analyst

Lucid Software · Raleigh, NC

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IT & Security South Jordan HQ Raleigh, NC Posted Apr 28, 2026

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

We are looking for a motivated Sr. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.

Responsibilities:

Lead implementation of security controls: With the support of our current Information Security Manager, take charge of implementing and enhancing information security controls, particularly focusing on SOC2, ensuring alignment with laws, regulations, industry standards (e.g., GDPR, ISO27001), and business requirements.
Monitor and investigate security issues: Oversee the monitoring, investigation, and resolution of issues, creating reports, conducting security assessments, and driving security programs across the organization.
Manage SaaS product security technologies: Supervise the implementation and management of security technologies related to our SaaS product.
Support in client interactions: Assist departments with information security-related questions during proposal and negotiation processes with potential clients/customers.
Drive security awareness: Develop and deliver security awareness and training programs to educate employees on best practices, fostering a strong security culture.
Conduct security assessments: Perform regular security assessments and audits to identify gaps in the company’s security posture, recommending and driving remediation actions.
Ensure device compliance: Take ownership of company device management to maintain compliance with regulations and industry standards.

Requirements:

5+ years of relevant experience
Relevant academic background: Bachelor’s or Master’s degree in IT security, information systems, computer science, technology management, or a similar field, or equivalent apprenticeship experience with foundational knowledge of information security-related topics.
Understanding of SaaS security: Strong grasp of the security challenges and solutions for modern cloud-based SaaS providers.
Experience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response.
Problem-solving mindset: Passionate about combining robust security with the fast-paced environment of a SaaS product management startup.
Project management skills: Self-driven project manager familiar with the workstreams of ISO 27001 and SOC 2 certification processes.
Technical security knowledge: Basic understanding of modern web application architecture (e.g., OWASP Top 10), cloud hosting technologies (e.g., Kubernetes, infrastructure as code), and best practices for securing these environments.
Strong interpersonal skills: Ability to communicate effectively with colleagues and customers at all levels, building strong relationships with various stakeholders.
Ability to work effectively both as an individual and in a team setting.
Language proficiency: Excellent written and spoken English; German is a plus.

Preferred Qualifications:

Possession of a CISA, CISM, CISSP, or CRISC certification(s) is a strong plus.
Understanding of common security frameworks and principles (e.g. NIST 800-53, ISO 27001, SOC 2, etc).
Understanding of common risk analysis methodologies (e.g. OCTAVE, FAIR, NIST 800-30).
Practical audit management experience (auditor-facing and customer-facing).

LI-MK1

Ready to apply?

Apply to Lucid Software

Lucid Software

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Implementation Specialist, Mid Market

Canopy · South Jordan, UT

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Customer Onboarding Hybrid, Utah Posted Apr 22, 2026

Implementation Specialist, Mid Market

Canopy, South Jordan

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.

Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

What you’ll do:

Guide our new customers through their initial account configurations and ensure proper setup of their Canopy accounts
Provide world-class onboarding and training experiences in the form of feature-specific training calls, screen shares, and email communications that help customers achieve value from our software right out of the gate
Be accountable for tracking personal and customer goals and progress, and provide data-driven insights from your implementation clients
Proactively reach out to users during implementation to encourage adoption of the software by providing value, use cases, and best practices throughout their first 30-60 days (and/or coordinate with CSM’s)
Provide a comprehensive introduction to a customer’s assigned CSM (when applicable) and facilitate a hand-off post-implementation to ensure the client feels supported moving on from the onboarding experience.
Be a product & industry expert at all times by staying on top of product development, competition, and industry benchmarks & happenings
Work with other teams within Canopy to ensure data/file migration success
Be able to provide on-the-fly technical troubleshooting or basic configuration services while the customer is live & engaged on your calls
Thoroughly understand and document confirmation of use cases, firm demographics, pain points, opportunities, etc. from the onboarding POC
Project-manage your action and advocacy items to completion, share ideas for operational improvements, and use seasonal ‘downtime’ to execute on said initiatives or hone and develop your technical support skills
Go above and beyond to serve our customers and your team, provide a world-class customer experience, and be a shining, standard-setting example of what it means to be a “Canopian”

The skills you’ll need:

1-2+ years of Implementation experience
1-2+ years of SaaS industry experience
Ownership. Craving responsibility and accountability to the role's above description
Project management. Organizational skills, creativity, curiosity, and a solution-oriented focus are a must
Be a self-starter with the ability to drive your own productivity
Keep a positive outlook, with the ability to maintain a hungry and enthusiastic approach in a complex, challenging, and open-ended environment
Excellent written and verbal communication skills in the English language

Bonus Points If You Have:

Amazing MS Excel skills