• Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for key restaurant partners' engagement and satisfaction.
• Growth: You are responsible for driving business growth and setting the growth strategies of accounts and improving on their commercial and operational performance.
• Analysis: Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve performance of key accounts.
• Performance Meetings: You will complete merchant performance reviews monthly and draw out next month’s plans based on what was discussed.
• Partner with internal teams: Work closely with internal stakeholders and supply, partner and customer domains to ensure meeting growth objectives.

• A minimum of 0 to 3 years of experience in Account Management, Marketing, Sales, or Business Development roles
• Excellent attention to detail, people skills and organization skills
• Ability to create and maintain relationships
• Strong problem solving skills and data analysis
• Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practice
• You must be a self-starter as we’ll look for you to manage your own time and priorities

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Role
We are seeking a Procurement Specialist to support sourcing, vendor management, and procurement operations for Careem in Jordan. You will work closely with cross-functional teams to ensure timely, cost-effective, and compliant procurement of goods and services.

What you’ll do 

• Markets:  scope covering Jordan and Egypt.
• Execute sourcing activities (RFQs/RFPs), supplier selection, and commercial evaluations.
• Manage vendor relationships, onboarding, and performance tracking.
• Support contract drafting, negotiation, and compliance with procurement policies.
• Analyze spend data to identify savings, efficiencies, and process improvements.
• Collaborate with internal teams to understand requirements and deliver procurement support.
  
  

What you’ll need

• Bachelor’s degree in Business, Supply Chain, Procurement, or related field.
• 4–6 years of procurement/sourcing experience (tech, mobility, FMCG, or similar preferred).
• Strong negotiation, analytical, and communication skills.
• Knowledge of local supplier markets in Jordan; English & Arabic proficiency.
• Experience with procurement tools/systems is a plus.
• Strong stakeholder management and commercial acumen.
• Attention to detail, ownership mindset, and ability to work in a fast-paced environment.
• Passion for driving efficiencies and enabling business operations.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

By applying here you will be considered for multiple similar positions within Careem across several teams and if you are successful we will match you to the best fit role based on your career and personal preferences.

What you'll do

• Work closely with other engineers on the team to build highly scalable and robust backend applications and services.
• Write high quality, performant and reliable code while working on defined tasks/bugs independently.
• Work independently to understand functional specifications and deliver complete features.
• Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA.
• Participate in team agile and engineering practices and contribute to their continuous evolution.

What you'll need

• 4+ years of professional software development experience.
• Bachelor's Degree in Computer Science or other related technical field.
• Working experience with at least one modern object-oriented programming language such as Java, C#, C++, Golang, Kotlin.
• Working knowledge of Computer Science fundamentals including: object-oriented design, data structures and algorithms.
• Experience operating online systems reliably including deploying changes to production in live systems.

Preferred skills & qualifications

• Master's Degree in Computer Science or other related technical field.
• Experience with Java Spring, Golang and Cloud platforms such as Azure, Google Cloud Platform and AWS.
• Experience working with container technology including Docker and Kubernetes.
• Experience working with relational and non-relational database systems.
• Experience applying professional software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations. 

• Standards Governance: Define and monitor the "Perfect Order" metrics, focusing on reducing delays, returns, and defect rates.
• Performance Intervention: Identify low-performing outliers and develop improvement plans, training interventions, or corrective workflows to maintain fleet quality.
• Root Cause Analysis: Manage the lifecycle of captain-related tickets, identifying systemic issues and coordinating with tech/ops teams for long-term fixes.
• Feedback Loops: Conduct regular quality audits and sentiment surveys to ensure the "Captain Voice" is used to improve operational processes.
• Behavioral Campaigns: Plan and execute a marketing calendar specifically designed to nudge positive behaviors
• Educational Content: Collaborate with central marketing to produce high-quality training materials, videos, and guides that simplify complex operational procedures and improve service delivery.
• Community Recognition: Organize events and appreciation programs that celebrate top-tier performers, reinforcing a culture of excellence.
• Value-Added Incentives: Identify and onboard partners who provide benefits that specifically help Captains maintain high standards (e.g., discounted vehicle maintenance, data plans, or safety gear).
• Relationship Management: Manage the partnership roadmap to ensure all perks are aligned with our quality goals and provide genuine value to the fleet.
• Cross-Functional Bridge: Serve as the primary link between the fleet and the internal operations team to ensure smooth, day-to-day execution of orders.

• 2–3 years of professional experience.
• The Quality Obsessive: You have high standards and a sharp eye for the details that make or break a customer experience.
• The Data Interpreter: You are comfortable with spreadsheets and can translate raw metrics into an action plan.
• The Clear Communicator: You can break down complex operational rules into simple, catchy, and persuasive marketing content.
• The Process Optimizer: You aren't just looking to fix a problem once; you want to fix the system that caused it.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.