Inventory Manager Jobs in Jordan.
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Data Center Technician
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WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a dedicated Data Center Technician to join our infrastructure engineering team. The ideal candidate will be responsible for the installation, service, maintenance, repair, and alteration of low voltage category cabling, communications cabling, and other various low voltage cabling systems. While expertise in fiber is preferred, the primary focus of this position will be on racking and stacking equipment in data centers, ensuring proper installation and physical connectivity. The role includes delivering sustainable and repeatable solutions and processes always with an eye on improvement and adhering to production, safety, and quality standards.
KEY RESPONSIBILITIES:
- Install, service, and maintain low voltage category cabling and communications cabling.
- Pull cables, rack and stack equipment, and assist with cable management tasks within the infrastructure.
- Clean fiber and copper connections and perform basic troubleshooting.
- Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
- Operate work ticket systems and interfaces for infrastructure management.
- Read and validate port maps, and perform basic troubleshooting.
- Conduct power distribution and cable management tasks within the infrastructure.
- Coordinate with other team members to ensure efficient project and work order completion.
- Follow company procedures and safety regulations, providing necessary information to operations management.
- Complete necessary documentation in written and electronic formats according to company standards.
- Maintain equipment and supplies inventory as required.
- Respond to emergency situations during or after hours to resolve immediate client concerns and meet service level agreements (SLAs).
- Escalate complex technical issues to senior team members as needed.
- Conduct Service Swaps of live networking devices.
TEAMWORK:
- Attend meetings, workshops, training, and seminars to gather information required to perform job functions.
- Collaborate with team members to achieve performance targets established by leadership.
- Step in for the Lead Field Technician on a short-term basis, as needed.
- Suggest process improvements to enhance efficiency and service quality.
ESSENTIAL CRITERIA:
- Associate degree or certification in a technology services/technical discipline, or equivalent work experience.
- Experience in installing, servicing, and maintaining low voltage cable infrastructure systems.
- Ability to install, terminate, and test low voltage cables.
- Familiarity with industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
- Industry and manufacturer-specific certifications preferred (e.g., BICSI TECH, Corning TS-LAN500).
- Strong customer/client service orientation with effective communication and interpersonal skills.
- Valid driver's license and ability to safely drive company vehicles.
PHYSICAL REQUIREMENTS:
- Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds.
- Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus.
- Three-dimensional vision, ability to judge distances and spatial relationships.
- Ability to identify colors and give and receive information through speaking and listening skills.
- Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms.
- Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#IND
#LI-ONSITE
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Supervisor, IT Help Desk
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Company Overview:
Position Summary
As a Supervisor, IT Help Desk, you will lead and mentor the IT Help Desk team, serving as the escalation point for complex technical issues and ensuring the delivery of high-quality support services to internal employees. You will be responsible for team performance, staffing, process improvement, and cross-functional collaboration with Systems Administrators and IT leadership. This role is ideal for an experienced IT professional who is passionate about people management, operational excellence, and creating a service-first support culture.
What You’ll Do
Team Leadership & Management
- Supervise, coach, and mentor a team of Tier I and II IT Support Technicians, fostering a collaborative and high-performance culture.
- Conduct regular one-on-ones, performance reviews, and development conversations with team members.
- Manage scheduling and staffing to ensure adequate coverage and support for business operations.
- Onboard and train new help desk technicians, ensuring alignment with established procedures and quality standards.
- Identify skills gaps and coordinate training opportunities to support team growth and career development.
Escalation & Technical Support
- Serve as the primary escalation point for complex or high-priority issues that exceed Tier I and II scope.
- Collaborate with Systems Administrators and IT leadership to resolve escalated tickets in a timely manner.
- Maintain hands-on technical proficiency in areas including Microsoft 365, Entra ID (Azure AD), endpoint management, and network troubleshooting.
- Step in to provide direct end-user support during peak demand or staffing gaps as needed.
Ticket & Queue Management
- Monitor the ticketing queue to ensure tickets are correctly prioritized, assigned, and resolved within SLA targets.
- Analyze ticket trends and recurring issues to identify opportunities for proactive resolution or process improvement.
- Generate and review weekly/monthly reports on team performance, ticket volume, SLA compliance, and customer satisfaction.
- Define and enforce ticketing standards, ensuring complete and accurate documentation of all support interactions.
Process Improvement & Documentation
- Develop and maintain IT procedures, runbooks, and knowledge base articles to improve team efficiency and consistency.
- Identify opportunities to automate or streamline repetitive support tasks.
- Establish and refine escalation paths, workflows, and service delivery standards.
- Ensure the team knowledge base is current, accurate, and consistently used across the team.
Cross-Functional Collaboration
- Partner with Systems Administrators and IT management on projects, infrastructure changes, and planned maintenance.
- Communicate upcoming changes, outages, or IT initiatives to end users with appropriate advance notice.
- Represent the help desk in IT team meetings and contribute to strategic planning discussions.
- Gather and relay user feedback to drive continuous improvement in IT services.
Equipment & Asset Management
- Oversee the team’s management of hardware inventory, equipment deployments, and onboarding/offboarding processes.
- Ensure accurate tracking of IT assets and enforce asset management policies and procedures.
- Coordinate equipment procurement requests and work with vendors or procurement teams as needed.
What You Should Have
Qualifications
- 4+ years of experience in IT support or help desk roles, with at least 1–2 years in a lead or supervisory capacity.
- Solid working knowledge of Windows operating systems, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), and Entra ID (Azure AD).
- Demonstrated experience managing or mentoring a team in a technical support environment.
- Strong understanding of ITSM principles, including ticketing, SLA management, and escalation workflows.
- Excellent interpersonal and communication skills – able to engage effectively with both technical staff and non-technical end users.
- Ability to analyze support data and metrics to drive decision-making and continuous improvement.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Customer-focused mindset with a commitment to service quality and user satisfaction.
Preferred Qualifications
- CompTIA A+ or Network+ certification
- Microsoft 365 Certified: Administrator Expert or similar Microsoft certification
- ITIL Foundation certification
- Experience with enterprise ticketing platforms (ServiceNow, Jira Service Desk, Zendesk, etc.)
- Familiarity with endpoint management tools (Microsoft Intune, SCCM, or similar)
- Experience developing or delivering IT training for end users or junior staff
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field
Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
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Take the next step in your career—apply today and join a team where your skills will make an impact!
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Operations Specialist
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JOB SUMMARY
The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
- Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
- Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
- Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
- Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
- Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
- Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
- Tracks and reports listing metrics to drive accountability and continuous improvement.
- Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
- Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
- Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
- Monitors account and category performance to recommend competitive pricing strategies for future inventory.
- Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
- Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.
MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES
- High School Diploma or GED
- Thorough attention to detail
- Excellent written and verbal English communication skills
- Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
- Experience working in a fast-paced and multi-deadline-driven environment
- Efficient and analytical with the ability to self-manage while contributing to a positive work environment
- Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
- Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings
PREFERRED QUALIFICATIONS
- Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
- Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
- Prior work experience in HTML and Magento
- Bachelor’s degree or an equivalent combination of education or experience
The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
- Competitive compensation packages, including bonus and options
- Medical, Dental, and Vision benefits
- Paid Time Off, telecommuting, and matching 401(K)
- Support for continuing education
- Team offsites, social events, and extracurricular activities are a staple
- Snacks, drinks, and the occasional box of donuts
THE COMPANY
B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today’s top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we’re proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES
Make Each Dollar Count
Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.
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Apply to B-Stock
Thank you for your interest. Please fill out the following fields and we'll reach out if something comes up.
EMPLOYEE BENEFITS
- Competitive compensation packages, including bonus and options
- Medical, Dental, and Vision benefits
- Paid Time Off, telecommuting, and matching 401(K)
- Support for continuing education
- Team offsites, social events, and extracurricular activities are a staple
- Snacks, drinks, and the occasional box of donuts
THE COMPANY
B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today’s top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we’re proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES
Make Each Dollar Count
Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.
Ready to apply?
Apply to B-Stock