We’re looking for a paralegal or legal operations professional ready to take the next step in their career by building and leading Lightspeed’s customer agreement support and procurement function from the ground up. If you’ve spent years reviewing both customer and vendor contracts, managing vendor relationships, and navigating complex commercial agreements, this role lets you apply that expertise in a strategic, high-impact capacity.

As Senior Manager of Contracts, you’ll design scalable processes, negotiate complex SaaS and IT contracts, and partner across the organization to balance legal risk with business velocity. Working closely with the Director of Financial Operations and Executive Leadership Team, you’ll establish a procurement operation that supports our growth while protecting the company’s interests and provide customer contract guidance and support.

This is an opportunity to own something from day one, defining how we engage vendors, establishing governance frameworks, and building the foundation for enterprise-scale procurement.

What You'll Do:

Contract Review & Analysis

• When necessary with Sales, review, redline, and assist in negotiation of customer-facing contracts including MSAs, SaaS subscription agreements, SOWs, and addenda
• Identify legal and commercial risks, escalating non-standard terms to Legal and Finance stakeholders
• Ensure contract terms align with approved pricing, product capabilities, and company policies
• Maintain a consistent review turnaround SLA to support deal velocity

Contract Improvement & Standardization

• Identify patterns in contract exceptions and propose updates to standard templates to reduce friction
• Build and maintain a contract playbook with pre-approved fallback positions for common redlines
• Partner with Sales and Rev. Ops (and potentially outsourced legal) to update template language as products, pricing, and regulations evolve
• Track and report on contract cycle time, exception rates, and approval bottlenecks

Revenue Operations Partnership

• Work closely with Rev Ops to ensure CRM data (Salesforce/HubSpot) reflects accurate contract terms, start dates, ARR, and renewal schedules
• Support contract-to-close process improvements within the deal desk workflow
• Provide data and insights for revenue recognition alignment and ARR bookings accuracy
• Assist in building and maintaining contract repositories and document management systems (e.g., DocuSign CLM, Ironclad)

Sales Partnership & Enablement

• Serve as the first point of contact for the Sales team on contract questions, redlines, and approval requests
• Train Sales reps on standard contract terms, negotiation guardrails, and escalation paths
• Participate in deal review meetings to provide contract guidance on complex or strategic accounts
• Provide timely feedback on customer-submitted paper (customer-preferred contract forms)

 Build the Procurement Function

• Design and implement our procurement function from scratch in partnership with the Director of Financial Operations and Executive Leadership Team
• Create end-to-end processes, governance frameworks, and standard operating procedures for SaaS and IT procurement
• Develop approval workflows and escalation paths that enable speed without compromising risk management
• Establish contract templates, clause libraries, and negotiation playbooks tailored to our business needs

Lead Contract Negotiation & Review

• Own review and negotiation of all SaaS, IT, and technology vendor agreements, leveraging your contract drafting and redlining expertise
• Identify and mitigate legal, security, and compliance risks in vendor contracts, including data privacy, liability, indemnification, and service levels
• Negotiate favorable commercial terms while maintaining productive, long-term vendor relationships
• Manage contract redlines, track positions, and drive agreements through to execution

Manage Vendor Risk & Compliance

• Lead third-party risk management including due diligence, compliance reviews, and security assessments
• Coordinate security questionnaires, SOC 2 reviews, and compliance documentation with Director of Security
• Build vendor scorecards to track performance, compliance, and business value
• Ensure all contractual and compliance requirements are satisfied prior to vendor onboarding
• Ensure compliance with SOX requirements and company policies across procurement activities

Partner Across the Business

• Serve as the go to resource for procurement and contract questions across all departments
• Partner cross-functionally with Accounting, HR, IT, and Sales on vendor setup, payment terms, technology selection, and customer-requested compliance materials
• Communicate clearly and proactively, keeping stakeholders informed on timelines, blockers, and next steps

Drive Cost Optimization & Reporting

• Identify cost savings through strategic sourcing, vendor consolidation, and contract renegotiation
• Implement systems and tools to improve contract visibility, tracking, and reporting
• Deliver insights to leadership on procurement performance, spend trends, and risk exposure
• Develop operational dashboards and KPIs to measure procurement performance

What You'll Have:

Qualifications

• Paralegal certificate or degree, or equivalent legal operations experience; bachelor’s degree
• 8+ years of experience in a paralegal, legal operations, contract management, or procurement role with deep commercial contracting expertise
• Extensive background reviewing, drafting, and negotiating SaaS, IT, and technology vendor contracts
• Demonstrated track record of building or transforming procurement or contract management functions including implementation experience
• Experience working with technology vendors and understanding of technical and security requirements
• Proven success partnering across Finance, Accounting, HR, IT, and Sales teams
• Experience implementing a vendor management and contract management system
• Advanced Excel proficiency and strong financial analysis skills
• Strategic thinker with strong decision-making, critical thinking, and delegation skills
• Excellent written and verbal communication with proven ability to build high-trust relationships across all levels and manage competing priorities in a fast-paced environment

Preferred Qualifications

• Experience with NetSuite, Salesforce, and Ramp for vendor management, procurement workflows, and spend controls
• Proficiency with Slack and Microsoft Office Suite for collaboration and reporting
• Experience in high-growth or fast-paced SaaS / technology companies
• Certified Paralegal (CP) or Advanced Certified Paralegal (ACP) designation
• Experience implementing contract lifecycle management (CLM) systems
• Project management certification (PMP, CAPM) or equivalent experience
• Background collaborating with in-house legal teams or outside counsel

What Sets You Apart:

• Process-Driven Mindset: You design efficient, scalable systems and thrive on bringing structure to ambiguity. Prioritization, proactive problem-solving, and a bias for action are second nature.
• Business Partnership: You’re collaborative, trustworthy, and skilled at building strong relationships with operational leaders across an organization.
• Strategic Influence: You translate contractual and financial insights into strategic recommendations that align stakeholders and drive decisions.
• Exceptional Communication You simplify complex legal and contractual concepts into clear, accessible language that anyone can understand.

Deal Desk Manager

Canopy, South Jordan, UT

About Us

Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

We aim to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place a strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

The Opportunity

We’re looking for a strategic and collaborative Deal Desk Manager, to build and scale our deal desk operations from the ground up. Reporting to the Controller, you’ll be a key player in driving efficient deal execution while ensuring strong financial outcomes. This is a high-impact role that partners closely with Sales, Finance, and Legal to guide deal structure, pricing strategy, and contract processes.

If you’re energized by building systems, aligning cross-functional teams, and helping deals move faster and smarter, this is your opportunity to lead the charge.

This is a hybrid position in South Jordan, Utah (M, W, F in-office).

What You’ll Do

• Design the Deal Desk Function: Build out deal desk strategy, frameworks, and workflows—including approval policies, escalation paths, and discounting guidelines.
  
  
• Lead Day-to-Day Operations: Manage the review and approval of inbound deal requests, ensuring accuracy, compliance, and timely support to Sales teams.
  
  
• Serve as a Strategic Advisor: Partner closely with Account Executives and Sales leadership to structure competitive, scalable, and financially sound deals.
  
  
• Support Financial Analysis: Collaborate with the Controller and FP&A team to assess deal profitability, ARR impact, and revenue recognition considerations.
  
  
• Drive Process Improvement: Identify bottlenecks and implement improvements to reduce deal cycle time, improve accuracy, and enhance visibility.
  
  
• Ensure Cross-Functional Alignment: Liaise between Finance, Sales, RevOps, and Legal to align on pricing strategies and contract requirements.
  
  
• Develop Reporting & Insights: Track key deal metrics (e.g., approval turnaround, discounting trends, margin impact) and present findings to leadership.
  
  
• Lay the Foundation for Scale: Document deal desk playbooks, approval policies, and training resources to support company growth.

What We’re Looking For

• Experience: 5+ years of experience in deal desk—preferably in SaaS or recurring-revenue businesses.
  
  
• Leadership: Experience building or leading a deal desk function or similar cross-functional initiative.
  
  
• Technical & Financial Acumen: Strong understanding of SaaS contracts, pricing structures, ARR, revenue recognition principles, and financial modeling.
  
  
• Tools Knowledge: Proficient in Salesforce and Excel/Google Sheets; experience with CPQ tools or contract lifecycle management (CLM) systems a plus.
  
  
• Strong Communicator: Ability to synthesize complex information and influence stakeholders across departments.
  
  
• Operational Mindset: Detail-oriented with a drive to streamline, standardize, and scale business processes.
  
  
• Education: Bachelor’s degree in Finance, Business, Accounting, or a related field required; MBA or advanced degree is a plus.

Bonus Points If You:

• Have supported or built a deal desk function at a growth-stage SaaS company
  
  
• Can translate between Sales speak and Finance speak without missing a beat
  
  
• Thrive in environments where you can build, iterate, and optimize from scratch
  
  
• Bring a collaborative, low-ego approach to cross-functional problem solving

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here

🌴 Flexible Paid Time Off - you’re actually encouraged to use, plus 10 company holidays! 

❤️‍🩹 Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

💰 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

🧠 Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

👶 Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

🌟 Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

🥳 Company Events - including monthly company-wide meetings, summer parties, and more.

💡 ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. 

Our Values

We approach our work every day with a few things in mind:

🔑 Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.

🏆 Win - We win by delighting our customers with the very best products and services.

👍 Do Good - We work hard to be good people!

💡 Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

🚀 Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy

Application processes can be a little stressful. Here are the stages of a typical interview process at Canopy:

• Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! 
• 20-minute phone call with the People Team
• 45-60-minute video or in-person interview with the Hiring Manager
• 1-3 rounds of interviews, depending on the role
• Final Interview

Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call. 

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal-opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

About the Role
We are seeking a Procurement Specialist to support sourcing, vendor management, and procurement operations for Careem in Jordan. You will work closely with cross-functional teams to ensure timely, cost-effective, and compliant procurement of goods and services.

What you’ll do 

• Markets:  scope covering Jordan and Egypt.
• Execute sourcing activities (RFQs/RFPs), supplier selection, and commercial evaluations.
• Manage vendor relationships, onboarding, and performance tracking.
• Support contract drafting, negotiation, and compliance with procurement policies.
• Analyze spend data to identify savings, efficiencies, and process improvements.
• Collaborate with internal teams to understand requirements and deliver procurement support.
  
  

What you’ll need

• Bachelor’s degree in Business, Supply Chain, Procurement, or related field.
• 4–6 years of procurement/sourcing experience (tech, mobility, FMCG, or similar preferred).
• Strong negotiation, analytical, and communication skills.
• Knowledge of local supplier markets in Jordan; English & Arabic proficiency.
• Experience with procurement tools/systems is a plus.
• Strong stakeholder management and commercial acumen.
• Attention to detail, ownership mindset, and ability to work in a fast-paced environment.
• Passion for driving efficiencies and enabling business operations.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.