Role:  Senior Project Manager 

Location:  Johannesburg, South Africa 

About the role:

We are seeking a visionary Integrated Project Manager renowned for their outstanding work in the CPG sector to join our dynamic team. This is an exciting opportunity to elevate our brand's presence and impact across Europe. 

Our ideal candidate will excel in both integrated creative and high-volume adaptation work ensuring compliance, consistency, and competitiveness. We deliver across the purchase funnel producing broadcast, social, ecomm assets. As the Senior Project Manager, you will manage multiple projects simultaneously, ensuring the brand consistency and quality from the initial concept through to execution and delivery. Experience in CPG and integrated comms is essential, along with proficiency in utilizing the necessary tools and software to manage complex projects efficiently. 

This role offers the chance to work with iconic CPG brands as we launch a groundbreaking new global hub based in South Africa. By integrating automation and AI, we aim to revolutionize content creation and set new digital standards for the CPG consumer experiences. 

What you will be doing: 

• Overall responsible for integrated campaigns working with the Account Lead to deliver a high volume of localized assets, ensuring alignment with client objectives and brand guidelines. 

• Support Regional Account Lead on project planning, status, risks, and challenges. 

• Onsite client communicator for detailed timeline-specific project queries. 

• Creating production timelines according to SLA’s, building pipeline campaign forecasts to identify production peaks to resource PMs accordingly. 

• As well as owning E2E delivery, you will have offshore capacity to support volumes of work where you will need to brief designers on campaign specifics, timings and scope. 

• Overseeing and signing off IPMs adapted timings based on local market nuance. 

• Tracking regional pre-production tasks such as translations, price validation, global master approvals and market participation. 

• Escalating resource shortfalls to Account Lead and Project Director. 

• Overseeing and tracking PMs delivery progress, feeding status reports to regional and channel leads. 

• Build and nurture strong relationships with key stakeholders. 

• Lead regional production, localisation and delivery, ensuring direction, control, and effective communication throughout the process. Managing multiple campaigns, languages, and channels. 

• Provide PM team leadership, line managing up to 2-3 reports. 

• Drive campaign execution, and closure, monitoring progress, controlling deadlines, engaging relevant stakeholders and ensuring successful delivery and ensure data is accurately captured at every step.  

• Support the Account Lead to produce data-lead monthly reporting and strategic QBRs, as well as support across invoicing and out-of-scope work. 

• Lead daily stand-up calls with internal team ensuring production is on track and providing an escalation point to the relevant parties.  

• Review global campaigns, familiarise yourself with forecast data, to drive foresight of production. 

• Support the Account Lead on campaign kick-off calls, assisting on out-of-scope and out-of-guideline conversations as needed. 

• Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs. 

• Support Regional Lead with cost estimates for additional resource where needed. 
• Champion automation and future-facing ways of working.  

What you need to be great in this role: 

• 7+ years of relevant experience in digital, print and motion, covering owned and bought media. 

• CPG experience preferably personal care.  

• A detail-oriented professional with exemplary organizational skills, able to manage multiple projects simultaneously in a deadline-driven environment. 

• Skilled in risk management and problem-solving, with the ability to pivot and adapt strategies as needed to ensure project success. 

• An effective communicator who can foster collaboration across teams, ensuring clarity and alignment in project goals. 

• Experience working with multiple campaigns, languages, and channels. 

• Worked with automation and Gen AI tools to deliver content at speed and scale.  

• Demonstrated production experience on global brands with line management experience.  

• Strong account and project management skills, with experience managing onsite and offshore teams. 

• Proven ability to drive successful campaign production lifecycles, with an ability to assess risk in real time adapt using agile methodology. 

• Proficiency forecasting, resource management and project burn rate. 

• Keen eye for detail and commitment to innovation and new business growth. 
• Proficient in Adobe WF (or similar), Microsoft Office, and other related software. 

Req ID: 17081

#LI-MR1 #LI-ONSITE #LI-MIDSENIOR

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

Role Purpose 

Your mission is to identify, pitch, and close new direct B2B accounts within your local market. You are a high-activity hunter focused on remittance companies, professional traders, family offices, and corporate treasuries. Success in this role is measured by the volume of new institutional clients you onboard and the revenue they generate in their first 90 days. 

Key responsibilities

1. Local Market Prospecting & Hunting

• Proactively identify and engage high-potential B2B prospects in the local market, including remittance companies, professional trading firms, family offices, and corporate treasurers. 
• Execute a high-volume outreach strategy (calls, meetings, and networking) to maintain a healthy and active pipeline of prospective direct clients.
• Qualify local inbound leads to ensure your time is spent on entities with significant trading volume and immediate intent. 

2. Sales Execution & Deal Closing

• Deliver professional, technical sales presentations and proposals that clearly articulate Luno’s value proposition, liquidity depth, and institutional-grade security. 
• Lead the end-to-end sales process from first contact to signed agreement, ensuring that commercial terms are met and prospects are successfully converted into active users.
• Work closely with local onboarding and compliance teams to ensure new accounts are activated and execute their "first trade" as quickly as possible. 

3. Market Connectivity & Brand Presence

• Build and leverage a deep network within the local financial and digital asset ecosystem to generate referrals and build brand authority.
• Represent the company at local industry conferences and networking events to feed the top-of-funnel pipeline and keep a pulse on competitor activity.
• Partner with the local Country Manager to turn their high-level networking and "VIP" leads into closed-won B2B accounts.

4. Reporting & Commercial Discipline

• Maintain a rigorous, weighted pipeline (based on Monthly Recurring Revenue (MRR) or volume estimates) to provide the Head of Sales with high-confidence projections for upcoming months.
• Provide the Head of Sales with "on-the-ground" feedback regarding local competitor pricing, product gaps, and shifting customer sentiment to help refine the local sales and product strategy.

Key Performance Indicators (KPIs) for the Business Development Manager:

• New Account Activations: Number of newly onboarded and "activated" (first trade) B2B entities per month.
• Weighted Pipeline Value: Total MRR/Volume value of the pipeline based on probability stages.
• Actual vs. Forecast Variance: Ability to achieve the specific targets set in the previous month's report.

Within AKQA (part of WPP), Data & Analytics is one of the fastest growing disciplines that is integral to delivering value for our clients and positive impact for their customers. As part of a multi-disciplinary approach to problem solving  our team provide a wide range of capabilities including user experience (UX) analytics, consumer research, and applied data science. Our clients are building the future of their business and, more than ever, data is at the heart of making this future a reality.

As a Senior Analyst at AKQA, you should be passionate about using data to derive insights and provide optimization recommendations that create better connections with consumers. You will be responsible for defining measurement and testing frameworks to business results for our clients.

At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields. 

 ROLE REQUIREMENTS

• Experience in digital analytics, UX/funnel optimisation, and A/B testing.
• Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3^rdparty sources, etc.
• Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives.
• Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy.
• Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards).
• Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners.
• Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance.

QUALITIES AND CHARACTERISTICS

• Proactive mindset, able to execute a hypothesis-driven, data-first approach with light guidance from an Analytics Manager
• Skilled storyteller, able to effectively communicate analysis, identify key takeaways, and quantify opportunities.  
• Team player, able to integrate into a project and team environment as a thought leader, seamlessly connecting analytics to actionable strategic goals.

 Explore our extensive range of benefits here.

Within AKQA (part of WPP), Data & Analytics is one of the fastest growing disciplines that is integral to delivering value for our clients and positive impact for their customers. As part of a multi-disciplinary approach to problem solving  our team provide a wide range of capabilities including user experience (UX) analytics, consumer research, and applied data science. Our clients are building the future of their business and, more than ever, data is at the heart of making this future a reality.

As a Senior Analyst at AKQA, you should be passionate about using data to derive insights and provide optimization recommendations that create better connections with consumers. You will be responsible for defining measurement and testing frameworks to business results for our clients.

At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields. 

 ROLE REQUIREMENTS

• Experience in digital analytics, UX/funnel optimisation, and A/B testing.
• Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3^rdparty sources, etc.
• Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives.
• Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy.
• Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards).
• Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners.
• Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance.

QUALITIES AND CHARACTERISTICS

• Proactive mindset, able to execute a hypothesis-driven, data-first approach with light guidance from an Analytics Manager
• Skilled storyteller, able to effectively communicate analysis, identify key takeaways, and quantify opportunities.  
• Team player, able to integrate into a project and team environment as a thought leader, seamlessly connecting analytics to actionable strategic goals.

 Explore our extensive range of benefits here.