See yourself at Twilio

Join the team as Twilio’s next APJ Talent Advisor!

About the job

We are looking for a high-impact sales recruiter to drive the growth and evolution of our Go-To-Market organizations across Japan, Australia, Singapore, and the broader Asia Pacific region. In this role, you won't just fill requisitions; you will act as a strategic talent advisor and operational driver to Twilio’s APJ GTM teams to identify and hire talent. You will navigate a fast-paced global environment, reporting to a global team and partnering with stakeholders across multiple time zones to deliver world-class candidate experiences.

Responsibilities

In this role, you’ll:

• Lead the Full-Cycle Recruitment Process: Responsible for the end-to-end journey for complex sales and GTM roles; from defining success profiles for talent in Japan, Singapore, and Australia, to negotiating high-complexity offers involving equity and regional constraints. Own and manage all candidate channels (sourced, referrals, internals, etc) and conduct competency-based interviews to evaluate candidate skill sets and competencies against Twilio Magic values and job requirements.
• Act as a Strategic Advisor: Partner with GTM leadership (VP level and below) and key TA stakeholders (HRBPs, TA Ops, Total Rewards, Finance) to consult on talent needs, using market intelligence and funnel insights to influence hiring strategy and drive outcomes.
• Drive Global Alignment: Operate effectively within a global TA organization, ensuring local hiring practices in Japan and APJ align with Twilio’s global standards while managing stakeholders across diverse time zones.
• Orchestrate a High-Signal Candidate Journey: Remove process friction and ensure values-aligned communication to maintain Twilio’s reputation as an employer of choice in a competitive market.
• Exhibit Operational Excellence: Utilize data and AI recruiting tools to maximize efficiency, adhering to regional SLAs and compliance regulations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of recruiting experience, with at least 3 years of full-cycle experience in sales and GTM recruiting within a global SaaS/Enterprise technology company.
• Bilingual fluency in Japanese and English, with the cultural nuance required to drive high-stakes talent acquisition across the Japanese and broader APJ markets.
• Proven expertise in managing high-level GTM stakeholder relationships (Senior Manager through VP), ensuring seamless partnership and successful headcount execution.
• Full-cycle recruiting experience across APAC (Japan, ANZ, SEA, Singapore, China, and RoA), specializing in Account Executives (new business and strategic) and Solutions/Pre-sales Engineers
• Global Operating Capability: Demonstrated ability to work autonomously in a global setup, managing stakeholders across multiple time zones with minimal oversight.
• Data-Driven Mindset: Strong expertise in talent data analytics and market intelligence to influence hiring decisions. 
• Ability to represent Twilio’s employer brand and serve as an ambassador for the company

Desired:

• Recruiting experience across APAC region for Customer Services, Professional Services, and Operations roles, including Technical Account Managers
• A strong sense of urgency and ability to keep pace with business demand in a fast-paced and challenging work environment

Location

• This role will be remote and based in Japan.

Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

About the Role:

We are seeking a results-driven and enthusiastic Regional Marketing Manager, Northern Europe, to join our dynamic marketing team. This role will focus on growing and maintaining strong customer relationships through targeted marketing campaigns, online events, and various other channels. Additionally, the Marketing Manager will support the broader marketing team in executing campaigns and achieving team KPIs.

Your Impact:

• Our ideal candidate is comfortable making impactful decisions and has outstanding verbal and written skills since this position requires a highly professional level of business communication with international customers and colleagues. Your mission is to coordinate and execute marketing programs and campaigns, driving growth and enhancing Wrike's brand recognition, pipeline and revenue across the APJ  region, with a strong focus on Japan.
• Leverage AI tools and technologies to improve marketing workflows, enhance campaign execution, support content development, and drive operational efficiency
• Demonstrate familiarity with AI-enabled tools in day-to-day work, using them thoughtfully to streamline processes, generate insights, and improve productivity across marketing activities
• Integrate with APJ  and Strategic field sales, corporate marketing, digital marketing to develop demand and field marketing programs for the region that accelerate APJ  pipeline growth
• Communicate and educate the sales team regarding new and planned marketing activities
• Research, choose, design, and manage live field events ensuring a cohesive pre-event, at-event, and post-event strategy
• Develop and execute localised webinars
• Experience implementing a targeted account strategy to support account-based selling
• Work with the marketing team to produce marketing assets to be used at field marketing events
• Forecast, measure, analyse, and report on the impact of programs

Your Qualifications:

• 8+ years experience marketing in the APJ Region
• Fluent English/Japanese (verbal and written)
• Experience driving marketing efforts for a high technology, B2B organisation
• Experience Implementing a targeted account strategy to support account-based selling
• Understanding of customer journeys and sales touch points
• Degree in marketing, communication or similar
• Good time management and great organisational skills
• Critical-thinker and problem-solver
• Experience partnering with Sales/Account Management teams to coordinate, communicate, and deliver offers and campaigns
• Availability to travel, on occasion

Standout Qualities:

• Experience working in the Project Management or Collaborative Work Management technology market, additional experience in vertical industry technology markets
• High level of energy, enthusiastic team player, and dedication to excellence
• No ego - we are a small, dynamic team and everyone pitches in to get the job done
• A positive, flexible attitude and a sense of humour are essential

Our Work Style:

• A high-impact role on a high-performing demand generation team.
• A collaborative team culture that values initiative and innovation.
• Opportunity to make a direct contribution to revenue growth and brand visibility.
• Competitive salary, full benefits, and flexible working environment.

Why Join Wrike?

• 18 Company Holidays + Paid Vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health & Accident Coverage
• Life & Long-Term Disability Insurance
• Corporate Pension w/ Wrike Contribution
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Job Summary:

The Manager, APAC Social Media & Influencer Marketing role will  lead and scale our social and influencer strategy across key APAC markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia.

This role will be responsible for driving brand awareness, engagement, and performance outcomes through social media and influencer marketing. This position plays a critical role in shaping APAC growth strategy, operating at both a strategic and tactical level. The ideal candidate will elevate agency performance, develop localized strategies, and translate social and influencer initiatives into measurable business impact.

This role requires close collaboration with cross-functional stakeholders internally, as well as external agency and creator partners across the region.

Job Expectations:

• Develop and execute APAC social media and influencer marketing strategies aligned with global brand and business objectives

• Build scalable frameworks that drive both brand equity and performance outcomes across diverse APAC markets

• Identify growth opportunities across established and emerging markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia

• Lead and manage external social and influencer agencies across multiple APAC markets, ensuring high-quality execution and strategic alignment

• Establish clear KPIs, performance expectations, and reporting structures for agency partners

• Conduct regular business reviews and performance audits to optimize ROI and elevate agency output from execution to strategic partnership

• Ensure strong localization while maintaining global brand consistency

• Develop and guide influencer strategies across tiers (macro, mid, micro, affiliate) based on market needs and maturity

• Drive best-in-class campaign execution, content storytelling, and community engagement

• Identify emerging creator trends, platforms, and partnership models to continuously innovate

• Build and scale long-term influencer ecosystems rather than one-off activations

• Define success metrics and optimize campaigns based on performance data and insights

• Translate analytics into actionable recommendations for budget allocation and strategy refinement

• Partner with Performance Marketing and E-commerce teams to align influencer impact with revenue outcomes

• Collaborate with Marketing, Creative, and Global Brand teams to support integrated campaign execution

• Serve as the APAC subject matter expert for social media and influencer marketing

• Ensure alignment between regional strategy and local market execution

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required: 

• Proven experience managing agencies across multiple markets

• Strong understanding of Japan and/or Korea social ecosystems (additional APAC experience highly preferred)

• Demonstrated ability to drive measurable business results through social and influencer programs

• Highly organized with strong project management skills

• Strong analytical mindset with the ability to translate data into actionable insights

• Comfortable balancing strategic thinking with hands-on execution oversight

• Excellent stakeholder management and communication skills

• Strong passion for social media and influencer marketing

• Proven ability to drive performance-based outcomes across multiple APAC markets. This individual is highly strategic, data-driven, and capable of managing complexity across diverse regions

• This role is based in Tokyo, Japan or Seoul, South Korea (Hybrid)

• Fluent in English; fluency in Japanese, Korean, or Chinese required depending on location

Experience Requirements:

Generally requires a minimum of ten (10)+ years of experience in social media and/or influencer marketing, preferably with regional (APAC) scope.

Education Requirements:

Bachelor’s degree in Marketing or equivalent professional experience required

#LI-LR1

General Responsibilities

The  Service Manager reports to the Account Director and is responsible for all customer service of ASM products that are installed within the assigned region for Japan.  Support activities include equipment installation, qualification and service of ALD, PEALD, CVD, PECVD, and EPI equipment.  In addition to managing support of ASM equipment, the service manager has ownership of regional spare parts depots and consignment inventory levels.  The service manager is accountable to meet all financial targets for the region including service and spares businesses.  Managing and developing field service engineers.

Objectives

• Stay informed as needed relative to account goals, roadmaps, financial results, personnel issues, and supplier/customer/community concerns
• Motivate and communicate with direct reports to do superior work within allowed costs and schedule
• Measure results on a continuous basis, and take corrective actions
• Report completions, progress, problems, and opportunities to their manager
• Annual Goals (To be updated every year) Creating a professional service-organization for products in the region
• Creating a professional service-organization for the products in the region
• Improving the service organization structure for both customer and ASM
• Initiating standardization and guidelines
• Creating optimum environment for product support (installation tools/procedures, etc.)
• Give inputs to improve to the product organizations, especially concerning ease of maintenance and uptime. Introduces and improves reporting structures
• Developing new processes and procedures

Specific Duties

• Establish and maintain a “Safety and Quality First” culture while achieving customer required service goals
• Participate as early as possible in new product development activities so that Field Service Engineers (FSE’s) are able to support product introduction
• Advises site personnel on routine and non-routine tasks
• Resource scheduling
• Manages service jobs to completion within scheduled timeframes
• Ensure ASM meets all support contractual agreements
• Work with Sales to close on Spares and Service contracts
• Interacts with high level customers and internal personnel
• Participates in departmental policy making decisions
• Thinks strategically, with the ability to implement tactics
• Drive customer satisfaction
• Manage FSE utilization
• People management for the various departments
• Career development for direct reports
• Conducts Annual reviews for direct reports
• Manage FSE’s/group leaders to achieve maximum performance and maximize job satisfaction
• Interprets and executes policy and procedures to subordinates (drive adherence to Service Bulletins R&U, FSM usage, accurate time reporting, etc.)
• Ensure on-line documentation is being utilized by FSE’s to drive CIP
• Plans organization’s work and schedule work completions
• Organize the workforce to accomplish the plan
• Integrate their activities in cooperation with other organizations
• Define annual goals for the FSE’s to assist in achieving account objectives

Education Requirements

• Minimum -Bachelor’s degree or higher in Engineering or a related technical field.

Experience Requirements

• 5–10 years of experience in Field Service Management, preferably in the semiconductor capital equipment industry.

Skills & Competencies

• Business-level proficiency in both Japanese and English
• Must be able to interact and influence senior management levels; both internally and externally
• Experience with P&L management and general business processes
• Extensive knowledge and experience within a related service industry, customer satisfaction and account management, preferably in semiconductor industry
• Should have knowledge of semiconductor industry, related ASM applications and technology
• Good project and time management skills
• Good verbal and written communication skills
• Previous experience as People manager
• Experience with Forecasting revenue generation
• SAP knowledge required

Get to Know Our Team  

Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers.  

The Opportunity  

This role is responsible for expanding the supply of non-hotel accommodations in Japan, strengthening partner relationships, and improving the quality of Homes supply. The ideal Area Manager, Homes Supply has experience in the homes, hotel, or travel industry—especially online travel —and will manage accommodation partners to unlock opportunities for mutual business growth.  

The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in the Japanese markets, including ensuring we obtain the best prices and availability for our customers.  

This position is based in our Tokyo office. You will work closely with colleagues across regional and central teams, including teams in Thailand, South Korea, Taiwan, and more.  

In this role, you will be responsible for:  

• Lead, coach, and develop a small team of account managers, providing direction, feedback, and support to ensure high performance and alignment with team goals 

• Leverage analytical and problem-solving skills to drive the supply health of the assigned portfolio   

• Grow the business through targeted sourcing of new accommodation partners  

• Optimize existing supply by offering products to match market demands, improving business performance for accommodation partners, as well as ensuring we receive competitive rates and availability for our customers  

• Build trusted relationships with decision makers; use a consultative approach to increase engagement with Agoda’s programs  

• Report weekly/monthly KPIs and key metrics internally to showcase successes and highlight potential opportunities    

• Support Agoda Homes’ regional and global leadership in executing scalable initiatives/projects to drive Homes business growth   

• Assist in developing a community of hosts, host events, and attend relevant events in the market   

• Prepare materials to aid in growing our business during partner meetings   

• Consolidate feedback from hosts to understand product gaps and feature requests 

Please note that responsibilities may evolve based on business needs.  

What You’ll Need to Succeed:  

• Bachelor’s degree or equivalent in a relevant field 

• Fluency in both Japanese (for partner engagement) and English (for internal communication) 

• Minimum 8 years of experience in e-commerce, technology, or internet industries in B2B sales or similar partner-facing roles 

• Minimum 4 years of people management experience or project leadership experience 

• Proven track record as a self-starter who can think out of the box and autonomously execute projects in a fast-paced environment 

• Results-oriented strategic thinker who is assertive, creative, and open to innovation 

• Fast learner who adapts well to and is energized by change 

• Strong business development skills, with the ability to build and grow relationships with key partners and acquire new hosts onto our platform 

• Ability to effectively execute the team’s vision while communicating it clearly and gaining buy-in from key stakeholders 

• Strong interpersonal skills and the ability to influence both internal and external stakeholders; a collaborative mindset with strong execution and a “get-it-done” attitude 

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and similar tools 

The Team

You will be part of the APJ Regional Product Marketing (PMM) team, which is a key regional extension of the US-based corporate Product Marketing organization. Our mission is to bridge global strategy with the unique needs of our local markets.

This role acts as a strategic liaison, working closely with the APJ Go-to-Market (GTM) teams (including Marketing, Sales, and Partners) on one side, and serving as a vital link to the US PMM team, Product Management, and other headquarters-based organizations on the other.

Your core responsibilities will be to drive the success of our products in the APJ market. This includes defining messaging and positioning based on market and competitive intelligence, leading product launches, creating compelling content for customers and prospects, and delivering impactful sales enablement programs. Essentially, you will be the voice of the market to the company and the voice of the product to the market.

Role

This role serves as a critical bridge between corporate headquarters and the APJ market, with a primary focus on Japan while also supporting Korea and other APJ regions. You will be responsible for ensuring regional needs are reflected in the global strategy. As the market expert, you will continuously research and analyze customer trends, the competitive landscape, and regulatory requirements in these territories. You will be expected to provide feedback to the global strategy and lead the development of regional strategies, optimizing Okta's messaging, content, and go-to-market (GTM) plans to accelerate business growth.

Responsibilities

• Adapt and localize global product messaging and go-to-market strategies to resonate effectively with the Japanese and South Korean markets.
• Create compelling external-facing content that clearly translates complex technical values into business benefits for customers and partners.
• Evangelize Okta's solutions by actively speaking and presenting at industry events, webinars, and customer briefings.
• Empower internal sales teams and external partners through comprehensive enablement sessions and targeted sales support initiatives.
• Drive regional marketing initiatives and cross-regional support in ASEAN and ANZ as needed, fostering a collaborative approach within the APJ PMM team.

Requirements Must-Haves:

• Bachelor's degree or equivalent practical experience.
• 10+ years of professional experience in the SaaS business sector.
• 5+ years of experience in Product Marketing (PMM), Presales, or Technical Consulting.
• Business level or fluent proficiency in Japanese, Korean, and English.

Nice-to-Haves:

• Knowledge or experience with Identity and Access Management (IAM).
• Proven ability to translate technical concepts and value propositions into easily digestible external messages and marketing content.
• Strong background in presales or consulting, with a deep understanding of customer technical requirements.
• Exceptional project management skills with a track record of successfully executing cross-functional initiatives.
• Demonstrated experience and confidence in public speaking, including keynotes, webinars, and partner events.

=======================================

チームについて (The Team)

所属いただくのは、米国本社のプロダクトマーケティング（PMM）チームに属する、APJ地域担当のリージョナルPMM組織です。私たちのミッションは、グローバル戦略と地域市場のニーズを繋ぐことです。

主な役割として、APJ地域のGTM（Go-to-Market）チーム（マーケティング、営業、パートナー）と緊密に連携する一方、米国本社のPMMチームや製品開発、コーポレートマーケティングといった関連部門との架け橋となります。

具体的には、市場・競合分析を通じて製品のメッセージングとポジショニングを策定し、新製品の市場投入（ローンチ）を主導します。また、営業チームやパートナー向けのイネーブルメント資料や、顧客・見込み客向けの各種コンテンツを作成し、APJ市場におけるビジネスの成功をドライブしていただきます。

役割 (Role)

このポジションは、主に日本市場に重点を置きながら、韓国およびその他のAPJ地域もサポートし、本社とAPJ市場の重要な架け橋としての役割を担います。担当地域の市場専門家として、顧客動向、競合環境、規制要件を継続的に調査・分析し、地域のニーズをグローバル戦略に反映させる責任を負います。グローバル戦略へのフィードバックや地域戦略の策定を主導し、Oktaのメッセージング、コンテンツ、GTM（Go-to-Market）戦略を各市場に最適化することで、ビジネスの成長を加速させることが期待されます。

主な業務内容 (Responsibilities)

• 適応・ローカライズ: グローバルの製品メッセージや市場参入戦略を、日本および韓国市場に効果的に響くよう適切な内容に調整します。
• コンテンツ作成: 複雑な技術的価値を、顧客やパートナー向けのビジネス上のメリットへと明確に変換する、魅力的な外部向けコンテンツを作成します。
• 啓蒙・発信: 業界イベント、ウェビナー、顧客向けブリーフィングに積極的に登壇・プレゼンテーションを行い、Oktaのソリューションを啓蒙します。
• 支援・イネーブルメント: 包括的なイネーブルメントセッションやターゲットを絞った営業支援施策を実施し、社内の営業チームおよび外部パートナーの活動を強化します。
• 推進: APJ PMMチーム内での協調的なアプローチを促進し、必要に応じてASEANおよびANZ地域でのマーケティング施策や地域横断的なサポートを推進します。

必須要件・歓迎要件 (Requirements) 必須要件 (Must-Haves):

• 学士号または同等の実務経験。
• 10年以上のSaaSビジネスにおける実務経験。
• 5年以上のプロダクトマーケティング（PMM）、プリセールス、またはテクニカルコンサルティングの経験。
• 日本語、韓国語、英語でのビジネスレベル以上の優れたコミュニケーション能力。

歓迎要件 (Nice-to-Haves):

• アイデンティティおよびアクセス管理（IAM）に関する知識・経験
• 技術的な概念や価値提案を、外部向けのわかりやすいメッセージやマーケティングコンテンツに落とし込める実績のあるスキル。
• プリセールスやコンサルティングの強力なバックグラウンドがあり、顧客の技術的要件を深く理解していること。
• クロスファンクショナルなプロジェクトを成功裏に実行した実績と、優れたプロジェクトマネジメントスキル。
• 基調講演、ウェビナー、パートナーイベントなど、人前で話すことに対する実績と自信（スピーカー・登壇経験）。

#P25097_3420797

#LI-hybrid

ABOUT THE TEAM:

The Connected Warfare division provides the joint, time-sensitive, multi-domain, ubiquitous, connected mesh ecosystem built from hardware, software, and partners to solve mission command problems. This mesh powers applications and unifies Anduril capabilities that provide mission command to the warfighter and facilitate real-time decisions at the tactical, operational, and strategic level of war. This ecosystem enables disproportionate impact by connecting every robot, human, and sensor in every domain, bringing together hundreds of thousands of endpoints across the planet. It transforms the way militaries close kill chains and leverage mission autonomy, and it enables developers to build experiences in a connected mesh ecosystem.

ABOUT THE JOB:

As a Program Manager (PM), you will orchestrate the development and delivery of complex software and hardware products, ensuring alignment with client needs and company growth strategies. This role requires a unique blend of technical expertise, program management experience, and an understanding of the defense sector. You will work closely with engineering, product, business, and government stakeholders to deliver innovative solutions that meet the needs of our customers and partners.

RESPONSIBILITIES:

• Serve as the local customer interface to ensure Anduril’s Connected Warfare capabilities are well represented and aligned to Japan’s Ministry of Defense challenges and opportunities, working in partnership with Anduril’s in-region Growth team
• Provide Project Management and Contract Lead roles working directly with Japan Ministry of Defense customers and partners to develop and deploy Anduril C2 integrated hardware-software products to meet customer and operational needs
• Own the delivery of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps
• Responsible for monitoring Anduril C2 product connectivity, function, and integration with customers
• Design and implement user feedback loops to gather, triage, and prioritize requirements, feedback, and issues found through the employment of Anduril Connected Warfare products during customer training, exercises, and normal use
• Develop and contribute to a streamlined user feedback and engagement system, which could include issue tracking, training sessions, refreshers, and focused preparation for exercises and events
• Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril Connected Warfare products
• Support engagements with Australia Department of Defence customers and key alliance partners to integrate and accelerate Anduril product adoption across INDOPACOM

REQUIRED QUALIFICATIONS:

• Proven customer-facing technical program management experience, preferably in the defense, national security, or aerospace domains. With the ability to create and maintain professional relationships with senior level Japanese customers and partners.
• Solid technical aptitude and an ability to understand technical designs, software development lifecycle, challenges and risks; ability to work closely and effectively with engineering teams.
• Ability to work with internal and external stakeholders, across a wide range of technical comfort
• Experience in translating and decomposing highly technical concepts into operational requirements and performance specifications
• Authorization to work and reside in Japan
• “Onsite" candidates only
• Fluent in Japanese and English. Fluency in Japanese culture, customs and language
• Ability to travel to meet with customers and support activities with the willingness to travel 50%

PREFERRED QUALIFICATIONS:

• Familiarity with doctrinal, functional, and technical command and control concepts, principles, and processes
• Experience with defence ICT systems (secret system preferred), tactical data links, and defence C4 systems strongly preferred
• Technical expertise and demonstrated performance in one or more of the following areas: networking, cloud technologies, and/or application development

Seneca Federal Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Federal Solutions is seeking qualified Construction Surveillance Technicians (CSTs) to support secure construction projects for the U.S. Marine Corps and Department of Defense (DoD). CSTs will be responsible for overseeing and monitoring uncleared personnel on secure construction sites and ensuring compliance with Intelligence Community Directive (ICD) 705 standards. This position will support our work in 

Key Responsibilities:

• Monitor all uncleared personnel and construction activities on secure sites.
• Ensure compliance with ICD/ICS 705 and project-specific Construction Security Plans (CSP).
• Conduct and document daily inspections of construction work, materials, and personnel and produce reports with photographic evidence of work performed as well as weekly summaries.
• In coordination with local Facility Security Officer (FSO) and policies, support security access control measures and inspect all incoming materials.
• Report incidents, variances from plans, and suspicious activities to Site Security Manager (SSM) or Facility Security Officer (FSO).
• Attend project meetings and provide input regarding security-related activities.
• Follow site-specific procedures for opening/closing and safety compliance.

Required Qualifications:

• Must be a U.S. Citizen
• Active Top Secret Clearance with SCI eligibility.
• Minimum 5 years construction experience, with up to 2 years substituted by related security experience on SCIF or DoD-secure sites.
• Familiarity with all 16 standard divisions of construction.
• Completion of a 40-hour CST certification course from an accredited provider.
• Proficiency with digital documentation tools (e.g., iPad or Android tablet).
• Strong working knowledge of ICD/ICS 705 standards and SCIF construction protocols.
• Physically capable of standing, walking, bending, and kneeling for long durations.

Preferred Qualifications:

• Experience with TEMPEST, DoD Special Access Programs, and SCIF project environments.
• Knowledge of EM 385-1-1 and OSHA 29 CFR 1910/1926.
• Prior experience working on USMC installations or in overseas military environments.

Tools and Equipment:

Candidates must be capable of operating and maintaining digital documentation devices, conducting visual inspections with mirrors and flashlights, and managing radios, CCTV systems, and basic inspection tools as outlined in the PWS. All necessary personal protective equipment (PPE) must be worn and maintained in accordance with safety standards.

Work Schedule and Conditions:

• Standard 8-hour workdays, Monday through Friday (0730–1700), adjusted as necessary per site.
• Subject to federal holiday schedules and potential site-specific exceptions.
• Must be able to travel extensively and work in austere conditions.
• Compliance with Antiterrorism/Operations Security (AT/OPSEC) and base access requirements is mandatory.

Additional Requirements:

• Ability to obtain and maintain installation access credentials.
• Completion of AT Level I and other mandatory training prior to assignment.
• Non-disclosure agreements and compliance with HIPAA and PII protection are required.
• Familiarity with digital reporting systems and Microsoft Office Suite.

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Interview Process: 

• Meet your Guidepoint Recruiter! 
  • Initial Candidate Screen 
• Meet the Guidepoint Teams! 
  • Hiring Manager Interview 
• Hiring Team Interview 
• Mock Assessment
  • Complete a stimulated client request and gain more insight into the role 
• Mock Review Interview
• Interview Process Outcome 

Who We Are: 

• Team-oriented and collaborative 
• Hard-working professionals who strive for excellence 
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

What you will own: 

•  Work with Project Managers and other team members to develop strategies for satisfying each client project request 
• Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects 
• Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered 
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration  
• Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors  

Experience you will bring:

• Bachelor’s degree or above 
• Previous internship, volunteering or extracurriculars

Skills you will bring:

• Desire to work in a sales/ lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced entrepreneurial environment 
• Excellent time management and organizational skills 
• Outgoing personality with the ability to speak with people at all professional levels 
• Intellectual curiosity and desire to learn 
• Excellent written and verbal communication skills in Japanese and English 
• Demonstrated ability to work both individually and as part of a team 

What We Offer: 

Client Service Associates can earn up to ¥7,180,000 (for strong performance) over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.

• Hybrid work environment, 2 days work from home 
• International exposure to the global Guidepoint client service teams 
• Monthly commissions paid in USD 
• Generous paid annual leave 
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Marunouchi, located near Otemachi and Tokyo stations

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-JL1

#LI-Hybrid 

Overview:

The Strategic Research team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Strategic Research team you will focus on making the right connections between our global clients and local Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

What you will own:

• Work in cross-cultural teams with our Project Managers from offices globally in order to deliver the best possible service for our global clients
• Review and analyze client research requests and use a range of resources to domestically identify the most relevant subject matter experts across geographies, industries, and topics for each project
• Utilize the phone, LinkedIn, and outreach to recruit new Advisors in Japan to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
• Gain expertise on the various industries our clients work in order to make sure Guidepoint always finds the right experts for a given project

Experience you will bring:

• Bachelor’s degree with a strong academic record
• High level fluency in Japanese and English, both written and verbal

Skills you will bring:

• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What we offer:

• Hybrid work environment, work from home two days a week 
• 15 PTO Days and 10 sick days
• Development opportunities through the LinkedIn Learning platform
• Free snacks in the office, Happy Drink (twice a month), monthly office birthday celebrations
• Casual work environment, team building, and other social events
• Annual health checkup, partial flu vaccination support
• Dinner support (if applicable)
• Gym membership fee discount (if applicable)
• Central office location in Otemachi near Otemachi and Tokyo stations 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

Overview:

The Strategic Research team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

The Intern will work alongside Associates, Research Managers and Project Managers in the Strategic Research team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further. 

Who We Are: 

• Team-oriented and collaborative 
• Hard-working professionals who strive for excellence 
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients 
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint 

What You’ll Do:

• Data entry and updating of the CRM database
• Assist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint network
• Assist the team and Project Managers with other administration and / or operational tasks
• Coordination of phone consultation sessions for subject matter experts in Japan
  
• Assist with occasional industry research across multiple sectors based on project needs in the team
• Assist the Strategic Research team with their outreach strategy to approach relevant subject matter experts
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleagues

What You Have:

• High level fluency in both Japanese and English
• Must be able to work at least 3 days a week and commit to a minimum of 3 months
  
• Pursuing a Bachelor's degree and above
  
• Intellectual curiosity and desire to learn
• Hard working and diligent
• Ability to work independently
• Strong written and verbal communication skills
• Ability to work in a fast-paced entrepreneurial environment
• Effective time management skills

 Skills You Will Learn:

• Project / Time Management 
• Innovative / Strategic Problem Solving 
• Public Speaking / Elevator Pitches 
• Business acumen

 What We Have: 

• Flexible work arrangement
• Development opportunities through the LinkedIn Learning platform
• Casual and entrepreneurial work environment 
• Social and team-building events 
• Central office location in Otemachi, located near Otemachi and Tokyo stations

 Interview Process: 

• Meet your Guidepoint Recruiter! 
  • Virtual Initial Candidate Screen 
• Meet the Guidepoint Teams! 
  • Virtual Hiring Manager Interview
  • Onsite HR Interview
• Interview Process Outcome

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-JL1

#LI-HYBRID 

Role:  Social Media & Influencer Manager

Location:  Tokyo, Japan

About the role: 

Looking to do the best work of your career? 

Do it with Dove, one of the most respected global brands on social. We're building a team across 15 markets to own Dove's social presence end to end: insight and ideation, platform-native creative, publishing, live ops, and community. From the first idea to the final reply, you'll shape how Dove shows up every day and create work that influences culture. 

You'll move at newsroom speed with rigorous craft — launching ideas that travel, partnering with standout creators, and turning comments into conversations that become cultural moments. The brief is straightforward: make Dove the most culturally relevant brand on social. You'll have the scale, purpose, and creative freedom to make it real. 

This is a genuinely dual role. You'll run the day-to-day social operation — content planning, publishing, community engagement, and performance tracking — while simultaneously building and managing the creator community that brings Dove's brand to life in the most authentic, relatable way across platforms. Two disciplines, one joined-up function. If you thrive on variety, move fluidly between the operational and the relational, and understand instinctively how creator content and owned social amplify each other, this is the role for you. 

If you're motivated by ideas that matter, sharpened by data, and committed to making the internet more positive, this is the place to do it. Bring your craft and your courage. Together we'll build culture — not just content — and do the best work of our careers. 

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process. 

You'll be one of the people who makes Dove's social presence happen, day in, day out — across two interconnected workstreams that together define how the brand shows up and who tells its story. 

On the social side, you'll manage the daily rhythm of Dove's channels: content calendars, publishing, copy, community management, and performance tracking across TikTok, Instagram, YouTube, and emerging platforms. On the creator side, you'll identify, recruit, brief, and manage the influencers and content creators whose authentic voices carry Dove's values to audiences the brand couldn't reach alone. 

Dove's relationship with creators is different from most beauty brands. The people who represent Dove need to genuinely reflect the diversity, honesty, and purpose the brand stands for. We're not looking for reach alone — we're looking for trust, authenticity, and real alignment with Dove's commitment to inclusive beauty and self-esteem. That takes someone with strong instincts for people, culture, and platform — and the operational precision to manage a complex, multi-workstream role without losing the detail. 

Success means channels that run smoothly, content that consistently meets brand and platform standards, a community that feels genuinely listened to, a creator network that is thriving and well-managed, and performance data that reflects steady growth in reach, engagement, and brand affinity. 

What you will be doing: 

Content Planning and Publishing 

• Create and manage Dove's social content calendars across TikTok, Instagram, YouTube, and emerging platforms, ensuring a consistent cadence of planned, campaign, and reactive content — including creator and influencer content — within a single, integrated schedule 
• Schedule and publish content across platforms, ensuring every post meets brand guidelines, platform specifications, and accessibility standards (captions, alt text, format requirements) 
• Write and adapt social copy for each platform, ensuring Dove's tone of voice is consistent, compelling, and native to the channel 
• Coordinate with the creative team and content creators to ensure assets — owned and creator-produced — are delivered on time, correctly formatted, and ready to publish 
• Support the Senior Social Media Manager in planning always-on content, campaign activations, and seasonal or product-launch moments 

Community Management and Engagement 

• Monitor Dove's social channels daily, responding to comments, messages, and mentions in a timely, on-brand, and thoughtful manner 
• Engage proactively with Dove's audience, fostering a sense of community and connection that reflects the brand's values of inclusivity and real beauty 
• Track trending topics, hashtags, cultural moments, and platform features, flagging relevant opportunities to the wider team and, where appropriate, drafting reactive content 
• Identify opportunities to surprise and delight Dove's audience through creative engagement, timely responses, and community-building moments 

Creator Identification and Recruitment 

• Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent Dove's brand values and resonate with target audiences across platforms 
• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse beauty 
• Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status 

Creator Community Management 

• Develop and manage Dove's creator engagement programme, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships 
• Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to Dove's brand purpose 
• Create and distribute regular community communications — newsletters, updates, and exclusive content — that keep creators engaged between activations 
• Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight 
• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand 

Campaign and Creator Activation 

• Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices 
• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression 
• Coordinate with the creative and social teams to ensure influencer content is integrated into the broader content calendar and campaign plans 
• Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations 

Performance Tracking and Reporting 

• Track and report on social channel performance and influencer campaign performance, compiling regular reports on reach, engagement, saves, shares, audience growth, and creator programme impact 
• Use native platform analytics, social management tools, and influencer platforms to monitor content effectiveness, identify trends, and feed learnings back into briefs and strategy 
• Support the Senior Social Media Manager and Data Analyst in building a continuous learning loop between content output, creator performance, and data 

Platform Expertise and Trends 

• Stay current with social platform updates, algorithm changes, new features, and emerging content formats — including creator-led formats — sharing relevant developments with the team 
• Contribute ideas for new content formats, series, engagement approaches, and creator partnership models based on platform evolution and audience behaviour 
• Ensure the studio's content and creator approach reflects the latest platform best practices for organic reach and engagement 

Client Partnership and Collaboration 

• Work closely with the Dove brand team on day-to-day social activity and creator programme updates, keeping stakeholders informed of what's publishing, what's performing, and what's coming next 
• Manage client feedback and approvals within both the publishing and influencer workflows, keeping the process clear and moving efficiently 
• Contribute to briefing processes, helping to translate client briefs and campaign objectives into clear direction for the creative team and creator community 

What you need to be great in this role: 

• A strong background spanning social media management and influencer or creator management, ideally for consumer brands in beauty, personal care, wellness, or FMCG — with hands-on experience across both disciplines rather than one alone 
• Strong platform fluency across TikTok, Instagram, YouTube, and emerging social channels, including a clear understanding of content formats, algorithms, audience behaviours, and publishing best practices 
• Experience managing social content calendars and publishing workflows across multiple platforms, including the integration of creator content within owned publishing schedules 
• Solid copywriting skills, with the ability to write platform-native social copy that reflects a brand's tone of voice and connects with diverse audiences 
• A proven track record of identifying, recruiting, briefing, and managing influencers and content creators, with experience building ongoing relationships rather than one-off activations 
• Experience developing and managing creator communities or ambassador programmes, including community communications, gifting, and events 
• An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements 
• Strong project management skills, with the ability to manage multiple creator relationships, campaigns, publishing workstreams, and competing deadlines without losing attention to detail 
• Experience using social media management tools (such as Sprinklr, Hootsuite, or Sprout Social) and influencer management platforms (such as CreatorIQ, Traackr, Grin, or similar) 
• The ability to track and report on social and influencer performance metrics, with a clear sense of what the numbers mean and how they inform decisions 
• An authentic interest in creator culture, social platforms, and inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, and experiences 
• A collaborative, proactive working style with the confidence to flag opportunities, raise issues, and contribute ideas across the team 
• Professional proficiency in English; additional languages are a plus 

Gen AI and Agentic Thinking: 

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Copy.ai, Grammarly, Perplexity) to support copy drafting, content ideation, creator research, brief development, trend monitoring, and reporting 
• An agentic approach to your work: ability to self-organise across a busy, multi-workstream role, manage competing priorities, find efficient solutions, and take initiative without waiting to be directed 
• Willingness to experiment with AI tools as part of both the social and influencer workflow, understanding when they add genuine value and when human creativity, cultural nuance, and relationship instinct are what's needed 
• Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions
• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Nice to Have:

• Experience working on Dove or Unilever brands 
• Experience in an in-house agency, embedded studio, or social-specialist environment 
• Multi-market social or influencer experience, with an understanding of adapting content and creator strategies across regions and cultures 
• Experience with influencer-led content production, including on-set coordination and creator direction 
• Experience working with creators on purpose-led or social impact campaigns 
• Familiarity with social listening tools and basic audience research 
• Experience with accessibility in social publishing (captions, alt text, inclusive content practices) 
• Familiarity with paid social amplification and how organic, creator, and paid content work together 
• Experience with social commerce, affiliate-driven influencer models, or conversion tracking 

Req ID: 16883

#LI-RO1 #LI-Hybrid

Role: Account Director / Project Manager

Location:  Tokyo, Japan 

About the role: 

**Add blurb about the role** 

What you will be doing: 

• **Add bullets about the responsibilities** 

What you need to be great in this role: 

• **Add bullets about the requirements and experience needed** 

Req ID: 16881

#LI-JQ1 #LI-Hybrid

About the Role

The Technical Account Manager is a key technical partner responsible for leading the planning, architecture, coordination, and delivery of professional services engagements. This role focuses on designing and managing high-impact availability solutions, with a strong emphasis on data protection and monitoring, while ensuring successful outcomes for customers.

What You’ll Do

• Contribute to proposals and Statements of Work (SOW)
• Deliver implementation and consulting services aligned with Veeam solutions
• Manage projects including planning, scheduling, and stakeholder communication
• Support solution design, assessment, and implementation effort estimation
• Troubleshoot post-implementation issues and optimize customer environments
• Develop technical documentation and best practices
• Deliver customer training and knowledge transfer sessions
• Support pre-sales activities and identify opportunities to expand Veeam solutions
• Act as a liaison between customers and Veeam Support
• Drive continuous improvement of processes and documentation

What You’ll Bring

• Experience with virtualization technologies such as VMware and/or Hyper-V
• Hands-on experience with Veeam solutions or other backup/data protection technologies
• Good understanding of storage and backup architectures (e.g., NetApp, Dell, HPE, etc.)
• Exposure to cloud platforms (AWS, Azure, or similar) and modern IT environments
• Familiarity with cybersecurity fundamentals (e.g., common threats, backup/DR best practices)
• Experience in consulting, implementation, or project delivery
• Ability to manage multiple projects and stakeholders in parallel
• Strong communication and stakeholder management skills
• Ability to understand customer requirements and propose suitable technical solutions
• Business-level Japanese and conversational English proficiency (ability to communicate with global teams)
• Bachelor’s degree in a relevant field, or equivalent practical experience
• Relevant certifications (e.g., VMware, Microsoft, or similar) are a plus, not mandatory

What You’ll Get 

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Senior Manager, Quality Assurance Japan, supports the Head of Quality Assurance Japan and leads day to day QA operations to sustain product launch and commercial activities. Partnering with CMC Quality, QC, Technical Operations, and Supply Chain, the role ensures operations aligned with Japanese GMP and GQP—while considering related GDP guidelines, GCP, and PV requirements—and supports the establishment of the local QA support model and supply chain model, providing technical assistance as needed. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Under the direction of the Head of Quality Assurance Japan, lead day‑to‑day execution of QA activities and contribute to on‑time completion.  
2. Support compliance with internal policies, SOPs, industry standards (GMP/GQP/GDP), and PMDA/MHLW notifications and guidance; support inspection readiness, day‑of activities, and drafting post‑inspection responses. 
3. Perform batch disposition (product release) in accordance with Japanese GQP requirements and support communications with regulators on quality matters. 
4. Oversee domestic product testing and visual inspection results, and promptly report any manufacturing, quality control, or product quality issues identified during batch disposition activities to the General Marketing Compliance Officer, the Head of Quality Assurance Japan, and relevant stakeholders. 
5. Author, revise, and implement SOPs and quality documents; support operation and continuous improvement of the QMS in line with corporate standards. 
6. Collaborate with CMC QA, QC, Technical Operations, Regulatory Affairs, and Supply Chain to ensure a safe, uninterrupted, and effective supply of products that meets patient and regulatory expectations. 
7. Execute and drive quality processes such as change management, deviations/CAPA, product quality complaint investigations, and product recall activities in collaboration with Global Quality. 
8. Draft and manage Quality Technical Agreements and, ensure their effective implementation, including support for GxP audits and supplier quality oversight of contracted partners such as CMOs, contract testing laboratories, and distributors.  
9. Provide QA support for artwork management and facilitate Japanese–English communications between domestic partners and global technical team. 
10. Participate in external collaborations to stay current with domestic policies, practices, and regulatory guidance, and work with CMC Leads and Portfolio Management to support effective project planning and execution. Perform other duties as assigned, as needed. 

Requirements:

1. Bachelor’s degree (or equivalent qualification) in a scientific discipline such as Pharmacy, Biology, Chemistry, or Biochemistry. 
2. At least 7 years of experience in the pharmaceutical or medical device industry, including at least 5 years in a quality organization within a regulated industry. 
3. Experience in product lifecycle management, with an understanding of development through commercialization for small molecules, biologics, and advanced therapies (e.g., gene therapy and mRNA). 
4. In-depth understanding of Japanese GMP and GQP regulations, GDP guidelines, and PMDA/MHLW laws, ordinances, and notifications. 
5. Experience in negotiating and managing quality agreements, as well as vendor relationship and performance management. 
6. Excellent written and verbal communication skills in both Japanese and English, with strong interpersonal skills to collaborate effectively within cross functional teams. 
7. Proficiency in the use of risk assessment and root cause analysis (RCA) tools. 
8. Experience applying quality systems and requirements across preclinical, clinical, and commercial stages. 
9. Strong planning, organizational, and time management skills, with the ability to prioritize and execute multiple projects in a fast paced environment. 
10. Ability to travel domestically and internationally, including Ultragenyx offices in Japan and the United States and vendor sites, as required. 

#LI-CK1 #LI-Remote

Position Summary:

Senior Manager, Quality Assurance Japan は、Head of Quality Assurance Japan と共に日本における品質保証（QA）オペレーションを実務面から支え、製品上市・商業活動を支えるために必要なライセンス維持をサポートします。CMC Quality、QC、テクニカルオペレーション、サプライチェーンと連携し、グローバル（および国内）の GMP・GQPを中心とし、関連するGDPガイドライン、GCP、PVなどの要件との整合を考慮した運営を確保します。また、経営陣および Head of Quality Assurance Japan と協働して、国内の QA サポートモデルとサプライチェーンモデルを整え、必要に応じて技術的支援を提供します。 

Responsibilities:

1. 日本国内の品質保証（QA）業務について、Head of Quality Assurance Japanの指示のもと実務遂行を主導し、期限内の完遂に貢献します。 
2. 社内ポリシー・SOP、業界標準（GMP／GQP／GDP）、PMDA／MHALの法令通知やガイダンス への準拠を監督し、査察対応（事前準備、当日対応、照会事項・指摘事項への回答作成を含む）を担当し、当局とのコミュニケーションを支援します。 
3. 日本のGQP要件に基づき、ロット判定（Batch Disposition） を実施し、品質関連事項について規制当局とのコミュニケーションを支援します。 
4. 国内における製品試験結果・目視検査等を監督し、出荷判定関連業務で把握した製造・品質管理・製品品質に関する不具合 を総括製造販売責任者、Head of Quality Assurance Japan、及び関係責任者へ速やかに報告します。 
5. Ultragenyx Japan の SOP・品質文書 を作成・改訂・運用し、コーポレート基準／品質システム に準拠した運用と継続的改善を推進します。 
6. CMC QA／QC／テクニカルオペレーション／薬事／サプライチェーン と連携し、患者および当局の期待に応える 安全で途切れのない有効な製品供給 を確保します。 
7. グローバル Quality と連携し、変更管理、逸脱／CAPA、品質苦情調査、製品回収 などの品質プロセスを支援・推進します。 
8. 品質契約（Quality Agreements／Quality Technical Agreements） を策定・管理し、委託先（CMO、外部試験機関、物流業者等）への GxP 監査支援／サプライヤー品質 を含め、効果的な実行を確保します。 
9. アートワーク管理 について、品質観点からを必要に応じて支援し、国内委託組織とグローバル技術チームの日本語コミュニケーション を円滑にするサポートを提供します。 
10. 外部コラボレーション へ参加し国内政策・実務・最新ガイダンスを把握するとともに、CMC リード／ポートフォリオマネジメント と協働してプロジェクトの計画・実行・成果達成を推進します。必要に応じて その他の業務 を遂行します。 

Requirements:

1. 科学系分野の学士号（薬学・生物学・化学・生化学など）または同等の資格。 
2. 製薬／医療機器業界での実務経験 7年以上で、かつ規制産業の品質組織での経験 5年以上。 
3. 製品ライフサイクルマネジメントの経験（低分子・バイオ医薬・先端治療〔遺伝子治療、mRNA〕の開発～商業化への理解）。 
4. 日本のGMP／GQP規制、GDP ガイドライン、PMDA／MHLWの法令・通知への深い理解。 
5. 品質契約の交渉・管理、およびベンダー関係・パフォーマンス管理の経験。 
6. 日本語・英語の優れた口頭／文書コミュニケーション能力と、チームで円滑に協働できる対人スキル。 
7. リスクアセスメントおよび根本原因分析（RCA）ツールの活用に習熟していること。 
8. 前臨床・臨床・商業の各段階に応じた品質システム／要件の適用経験。 
9. 変化の速い環境で、複数プロジェクトの優先付けと遂行ができる計画力・組織力・タイムマネジメント能力。 
10. 必要に応じて、 国内外のUltragenyxオフィス（日本／米国）やベンダー施設へ出張できること。 

Datadog is seeking a Partner Marketing Manager to lead the execution of partner marketing initiatives across Japan. This role will focus primarily on strengthening relationships with local channel partners while also supporting key cloud partnerships such as AWS and Google Cloud.

The ideal candidate has a strong understanding of Japan’s IT ecosystem and channel landscape, and thrives in a hands-on execution role that directly drives pipeline growth, partner engagement, and market expansion.

This role sits within the Japan Marketing team and collaborates closely with Japan Sales, C&A, Field Marketing, as well as APJ and Global teams to deliver partner marketing programs tailored to the Japan market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead and execute joint marketing programs with Japan-based local channel partners to drive pipeline growth and partner engagement
• Plan and deliver partner-driven campaigns, including events, webinars, and co-branded initiatives
• Own end-to-end program execution, including planning, KPI definition, performance tracking, and ROI optimization
• Build and strengthen partner relationships while expanding partner coverage and engagement across the Japan ecosystem
• Support cloud partner marketing initiatives (AWS, Google Cloud) by localizing and executing global programs in Japan
• Operate effectively in a cross-functional environment, collaborating with Sales, C&A, Field Marketing, and Global teams to drive partner-sourced and influenced pipeline

Who You Are:

• Bachelor’s degree required
• 5+ years of experience in B2B or partner marketing
• Strong understanding of Japan’s IT industry and channel ecosystem
• Native-level or business-fluent Japanese (written and spoken); working proficiency in English
• Proven ability to execute marketing programs that deliver measurable business outcomes
• Strong project management and stakeholder collaboration skills, with the ability to operate in a fast-paced, cross-functional environment

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity.
• Own and project manage the on-boarding process for new customers.
• Discover, own and manage the customer’s success plan.
• Ensure consistent alignment with decision makers on the impact of their investment in Datadog.
• Proactively build and maintain targeted relationships with people of influence throughout the customer base.
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal).
• Monitor and analyze usage trends to uncover potential renewal opportunities and risks. 
• Act as the primary owner of customer adoption and health.

Who You Are:

• 3+ years in a Customer Success or Account Management role in B2B SaaS.
• Experience working with a portfolio of accounts that included large Enterprise.
• Experienced in driving discovery to understand your customers key pain points, objectives and priorities. 
• Excellent in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. 
• You’re excited to work in a fast paced environment, where you’re expected to consistently develop your skill set and play an active role in the development of the team’s best practices. 
• Able to travel for customer onsite visits and events as required.
• Fluent in written and spoken Japanese, Fluent in written English and at least high conversational level in spoken English and X

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous and competitive benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About The Role 

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease

Technical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.

How you'll make an impact

• Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
• Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
• Dataiku platform architecture and deployment
• Platform operations and upgrades
• Best practices for platform usage
• Security, data management, and compute resources
• ML-Ops, monitoring, and scaling strategies
• Assist clients in integrating the product into their systems and troubleshoot technical challenges
• Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
• Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
• Capture client feedback and feature requests to inform the Product and Engineering teams
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps
• Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing

What you'll need to be successful

• 7+ years of experience in a customer-facing technical role
• Native or bilingual proficiency in Japanese
• Fluent English communication 
• Strong communication and client relationship skills
• Experience supporting both pre- and post-sales engagements
• Proficiency in Linux system administration, including networking
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
• Hands-on experience with cloud platforms (AWS, Azure, GCP)
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
• Familiarity with the Hadoop and/or Spark ecosystems

How you'll stand out 

• Experience with Python
• Data-Science knowledge
• Basic knowledge of Java
• Familiarity with ML-Ops practices and tools

What does the hiring process look like? #LI-Hybrid #LI-AN1

• Initial call with a member of our Technical Recruiting team
• Video call with the TAM Hiring Manager
• Technical Assessment to show your skills (Home Test)
• Debrief of your Tech Assessment with TAM Team members
• Final Interview with the VP Field Engineering

#LI-AH1

#LI-JR1

An overview of this role

We are seeking a Security Manager, Application Security to drive the AppSec team at the tactical and operational level within the Security Platforms & Architecture (SPA) sub-department. The Application Security team is a key and critical stakeholder in securing GitLab’s product offerings.

In this role, you will manage and develop a team of Application Security Engineers (Intermediate through Staff) who perform security reviews, threat modeling, vulnerability triage, and secure design consultations across GitLab’s product surface. Your team is the front line of Product Security: the people reading the merge requests, talking to engineers, and evaluating features’ security posture before they are released to customers.

You will operate in an environment where feature delivery and platform capabilities are accelerating, architectures and technologies are evolving, and teams are continually balancing ambitious product goals with a strong security posture. In this context, you will help Product Security:

• Ensure that material product security risks and tradeoffs are surfaced, acknowledged, and decided at the right leadership levels
• Own operational execution for the team and ensure it operates through operational excellence.
• Build capability across every team member through coaching, mentoring, and career development
• Drive automation and AI-assisted enhancements of repeatable and time consuming work.

What you’ll do

• Lead, develop, and mentor a team of Application Security Engineers focused on clearing roadblocks, career growth and development, coaching and mentoring.
• Own the team’s operational cadence end to end: triage rotations, Application Security review queues, milestone planning.
• Drive tactical execution of the Application Security program: scaling the team for non linear security gains, security reviews enhancements and secure design consultations for high-risk changes.
• Lead AI adoption within the Application Security team: leverage AI-assisted/automated workflows for review triage, threat model generation, code analysis, and operational toil reduction. Champion practical AI use without losing critical thinking rigor.
• Recommend and drive security-related technical and process improvements.
• Author and execute project plans for security initiatives. Set schedules and assignments, anticipate roadblocks, and measure performance against goals.
• Provide input on security architecture, features, and issues. Serve as a partner and enabler to Product and Engineering teams on application security decisions.
• Partner with Security Architecture, Infrastructure Security, Security Research, and Security Operations on end-to-end risk reduction, aligning Application Security work with broader Product Security objectives.
• Prepare and deliver meaningful, actionable metrics to Product Security leadership.
• Hire and build a world-class team. Train team members to screen candidates and conduct structured interviews. Build the team’s ability to grow itself.

What you’ll bring

• Demonstrable prior people management experience in application security or a closely related security engineering discipline, preferably in high-velocity R&D organizations.
• Deep familiarity with application security domains: secure code review, threat modeling, vulnerability management, secure SDLC, and common vulnerability classes (OWASP Top 10, CWE), whether from direct Application Security roles or from owning secure delivery of complex systems.
• Demonstrated success building trust with Product and Engineering peers, influencing security related decisions, and co-owning outcomes rather than acting solely as a gate.
• Comfort with AI-augmented workflows and enthusiasm for leveraging tools like GitLab Duo to scale the Application Security function, along with strong alignment to GitLab’s values and a track record of thriving in a highly collaborative, remote-first culture.
• Good at establishing clear guidance and distributing the workload appropriately. Lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results and is a clear communicator.
• Accurately scopes the length and difficulty of projects, breaks them into clear process steps with owners and timelines, anticipates problems before they stall progress, and consistently measures performance against goals to evaluate what worked and what didn't.
• Breaks down complex problems with rigorous analysis, surfacing hidden risks and delivering conclusions that withstand scrutiny.
• Excellent written and verbal communication skills, with demonstrated experience in executive-level communications in an all-remote, asynchronous environment.
• Consistently delivers above expectations, drives measurable results and raises the performance bar for the entire team.
• Nice to have: Experience with security requirements and frameworks relevant to GitLab’s customers (e.g., FedRAMP, ISO 27001, SOC 2, PCI-DSS); experience in DevSecOps or shift-left security models in SaaS or open-source environments; deep familiarity with CI/CD pipeline security, software supply chain security, or identity and access management (AuthN/Z).

About the team

Application Security Engineers are part of our Security Platforms & Architecture team, which protects GitLab’s platform and products by identifying, prioritizing, and mitigating security risks across the entire product lifecycle. Composed of Security Architecture, Application Security, and Security Research, we combine strategic security architecture with operational application security to enable GitLab to be the most secure software factory platform on the market.

The AppSec team operates on a set of guiding principles rooted in the leader-leader model: decisions belong where the information lives, every team member is a leader, not a task executor, and operational hygiene is non-negotiable. The manager is the primary steward of these principles.

Summary

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers. 

Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team –  you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers. 

Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels. 

What you’ll do: 

• Be a Wiz Product and Cloud Security Expert –  Serve as a trusted technical advisor throughout your customers’ Wiz journey
• Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise. 
• Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets.  
• Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk  
• Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
• Continuously stay abreast and enabled on new Wiz features and functionality 
• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase 
• Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
• Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk  
• Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value  
• Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
• Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
• Drive and track your customers’ achievement of business goals and realization of value through Wiz 
• Report progress and results to key Wiz and customer stakeholders in executive-friendly communications 
• Actively drive value based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings 
• Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
• Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions

Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. 

• Drive towards utilization/adoption targets for your book of business 
• Identify, document, and action on risks (e.g, satisfaction/churn/renewal/health) in customer engagements 
• Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives 

Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise 

• Partner cross-functionally with internal teams to improve processes 
• Assist other TAMs with technical escalations 
• Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs

What you’ll bring

• Overall
• 8-12yrs of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
• Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect. 
• B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
• Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes 

• Technical Knowledge
• Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional).
• Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges.
• Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations 
• Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications.
• Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
• Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
• Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies.

• Account Management and Customer Success
• Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers.
• Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.
• Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic.
• Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages / responding to emails / responding to support tickets
• Advanced ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.
• Extensive experience crafting customer-facing artifacts and decks 
• Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization, including C-suite executives.

Who you'll work with

You will join one of our office in Tokyo to work in teams and directly interact with our partners, providers, and venues.

In this role, you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.

Employees are expected to be in the office Monday to Thursday with possibility to work from home on Fridays.

What you'll do

As a Strategic Team Lead, you will work to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale these events to all our other markets.

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Build and manage the team of project managers in Japan for Strategic Projects, i.e. large-scale projects in partnership / co-production with key entertainment players (e.g. Netflix, WB, etc.)
• Develop and maintain a very high level of relationship with C-level executives from major entertainment companies
• Ensure individual team members are effective in achieving their quality and revenue goals on a quarterly basis, by overseeing their work and performance on a regular basis
• Grow revenue from events by ensuring maximum sales performance, customer excellence, and operational quality while managing budgets and on-site teams
• Scale our experiences to other cities (opportunity for travel)
• Negotiate and close business deals with partners
• Execute detailed analysis of business opportunities and processes
• Pitch projects to major entertainment companies
• Manage internal teams involved in the project
• Represent Fever at local events and with local PR

Qualifications

• Project management / startup or consulting background (6y+ experience)
• MBA from top tier school is a plus
• Strong analytical and organizational skills with team management experience
• Solution-focused, identifying problems and defining solutions with an entrepreneurial spirit
• Experience managing complex projects
• Strong verbal and written communication skills; and relationships management skills focused on C-level people
• Ability to influence/persuade all levels of staff
• Able to coordinate and audit all different internal and external teams to guide them to success in all achievements that have been agreed upon contract with our partner
• Advanced commercial acumen
• Curious and keen to push boundaries and try new concepts while being in contact with the top management - very high visibility and exposure both internally and externally
• Native/Fluent English + Japanese. Other languages are a plus
• This is not a position for an event production background

What you'll get

All job positions at Fever in Japan include the following perks:

• Reimbursed travel pass
• 40% discount on all Fever events and experiences
• Possible travel across our markets
• Responsibility from day one and professional and personal growth
• Quarterly team-building events
• Modern offices in the city centre

Our hiring process

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 45 min video call with your future manager
• A 45 min business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

The Role:

Radio Frequency (RF) Engineer at ASM will provide solutions for difficult RF technical issues associated with specific projects, contribute to the timely completion of specific programs and projects, possess the ability to work on complex assignments with some guidance and direction from the Engineering Manager.

Responsibilities:

• Develop RF module and reactor of ASM products.
• Using conventional RF source and antennas provide reliable structure to provide stable performance in extreme and harsh conditions.

• Troubleshooting and modification of RF generator and matching network
• Understanding plasma characterization and troubleshooting the Plasma/RF related issues

• Coding FPGA chips to control modules and parts to maximize plasma performance of ASM Products

Education & Experience:

• Master's or Ph. D Degree in Electronics, Physics, or relevant disciplines.
• 3+ year experience in RF plasma field which including modules and parts is preferred.
• Have a broad-based background in analysis, design and debug of complex RF systems.
• Design, implement, maintain, and improve electrical instruments, equipment, facilities, components, products, and systems for the semiconductor equipment industry.
• Well versed with the requirements of CE, NEC, IEC, NFPA, VDE, SEMI S2-95 and other relevant standards as applicable to semiconductor manufacturing equipment.
• Experience with modularizing semiconductor equipment designs for offline assembly.
• Experienced using Microsoft applications such as Excel, Word, PowerPoint, and Project; Manufacturing Requirements Planning (MRP); AutoCAD; OrCAD or Altium schematic capture.
• Business level English

Functional Knowledge

• Plasma Deposition product knowledge a plus (CVD, ALD, EPI, PECVD, PEALD)

Join Ivanti and accelerate your career!

Are you ready to shape how cutting-edge IT solutions reach the market? As our Sales Engineer, you will be responsible for the technical selling of Ivanti Solutions with a focus on Endpoint Management and Security in Japan.

Why this role matters

As a technical Pre-Sales Consultant / Solutions Engineer, you will play an essential role in showcasing the value of Ivanti solutions to prospective customers. Leveraging your expertise in Unified Endpoint Management (UEM), security, and enterprise IT, you’ll help organizations solve complex challenges and modernize their IT environments. Your ability to translate technical capabilities into business outcomes will have a direct impact on our growth and customer satisfaction in your region.

What you’ll do

• Collaborate closely with regional Account Managers and Sales Specialists from the sales teams to identify and drive projects towards successful closing. The focus is on technical consulting and technical closure.
• Drive both business and technical conversations addressed by our products, including key regulations, business drivers, and evolving customer needs.
• Act as a single point of contact for all technical and business stakeholders from customer or partner side, with a focus on service management and asset management.
• Prepare and attend customer meetings, tailoring communications to address the business needs of potential clients as part of the pre-sales process.
• Deliver effective product demonstrations to customers and prospects, tailored for individual requirements.
• Prepare, conduct, and summarize technical Proof-of-Concept (PoC) or pilot installations of our solutions.
• Assist in preparing and answering RFIs/RFPs.
• Prepare and assist at public events such as trade shows, partner events, roadshows, and user group meetings, including acting as a speaker in front of larger audiences.
• Collaborate with other specialists as necessary to drive presales projects, ensuring appropriate handover to Professional Services and partners.
• Provide feedback from the market to Product Management and Development.
• Stay current on competitive analyses and understand differentiators between Ivanti and our competitors.

What you will bring

• 5+ years of extensive working experience as a Sales Engineer, System Integrator, or similar role within a sales environment for a software vendor or an IT provider.
• Minimum 3 years’ experience in enterprise software solutions.
• Knowledge of UEM systems and mobile operating systems such as Android, iOS, MacOS, and/or Windows10/11.
• Previous presales experience with solutions such as Microsoft Endpoint Manager, Intune, Omnissa, or endpoint security solutions such as Microsoft Defender, McAfee, Tenable, etc. is preferred.
• Extensive experience in creating and delivering presentations to large and diverse audiences.
• Strong problem-solving skills with the ability to analyze complex issues and use a systematic approach for quick resolution.
• Ability to create written documents to assist potential customers regarding presales projects.
• Demonstrated communication skills—clear articulation of technical information for both technical and non-technical audiences.
• Team player with proven project management skills, able to bring together needed resources to drive project success.
• Able to travel and work effectively throughout the assigned territory.
• Japanese/English

Why Ivanti?

• Friendly, flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Health, wellness, and financial benefits for you and your family.
• Global, diverse teams: Collaborate with talented people from over 23 countries.
• Learning & development: Access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

Ivanti’s mission is to elevate human potential within organizations by managing, protecting, and automating technology for continuous innovation.

We are committed to building a diverse team and fostering an inclusive environment where everyone belongs.

Need adjustments during the process? Reach out to talent@ivanti.com—We’re happy to help.

#LI-VG1

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager / Lead of Strategy & Operations, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

Job Specification

Title: Media Planning Manager

Discipline: Media Planning

Agency: EssenceMediacom Japan

About EssenceMediacom

EssenceMediacom is WPP Media's largest and most integrated agency, combining data, technology, and creative media expertise to deliver full-funnel outcomes for global and local clients. In Japan, we operate across biddable media, programmatic, and direct buy channels—serving clients across brand building, performance, and everything in between.

About the Role

The Media Planning Manager is a central planning role within the EssenceMediacom Japan team, sitting on a premium global brand account. The client operates across a full-funnel media objective—from upper-funnel brand awareness through to lower-funnel conversion—requiring a planner who can connect strategy to execution across both biddable and non-biddable channels.

This role goes beyond digital activation. You will be the primary planning contact for the account, responsible for translating brand strategy into integrated media plans spanning Paid Search, Paid Social, Programmatic Display and Video, as well as direct buy placements including DOOH, OOH, and premium DSP partnerships. You will own vendor and platform relationships, manage integrated reporting, and advise the client on media investment decisions.

What You'll Do

Full-Funnel Media Planning

• Lead development of integrated media plans across upper, mid, and lower funnel objectives
• Translate brand briefs and seasonal campaign objectives into channel-level strategies with clear KPIs and budget allocations
• Build and maintain media flowcharts, budget trackers, and authorization documents for all campaigns
• Using AI & internal tools to ensure plans are grounded in audience insights, competitive intelligence, and category context
• Collaborate with the activation team to ensure biddable plans are executed to spec and aligned with broader campaign goals
• Own vendor and media owner relationships for all direct buy placements including DOOH, OOH, premium publishers, and local DSP partners
• Lead media owner briefings, negotiate placements and value-adds, and manage IO and contract workflows
• Evaluate and onboard new direct buy platforms or partnerships relevant to the client's audience and seasonal needs

Client Management & Collaboration

• Serve as the primary planning contact for the client team—managing day-to-day communication on media planning, approvals, and campaign status
• Present media plans, performance reviews, and strategic recommendations clearly and confidently
• Work cross-functionally with creative, strategy, analytics, and ad operations teams to ensure seamless campaign delivery
• Develop post-campaign analyses with clear learnings and actionable recommendations for future activity
• Contribute to QBRs, annual planning, and budget scenario exercises

What We're Looking For

• 4–6+ years of media planning experience within an integrated media agency
• Direct experience managing or coordinating non-digital channels: DOOH, OOH, premium programmatic deals, or direct publisher partnerships
• Proven ability to manage media budgets, produce media plans, and own planning output end-to-end
• Strong client-facing communication skills—comfortable presenting to brand and marketing managers
• Analytical mindset: able to read performance data across channels and translate into clear business recommendations
• Strong project management discipline—able to manage multiple campaign workstreams simultaneously
• Fluent in Japanese and English (written and spoken)

What You Can Expect from EssenceMediacom

EssenceMediacom Japan operates at the intersection of data, media, and creative. You will work on a high-profile international brand with genuine full-funnel complexity—not a siloed performance or brand role. You will have direct client exposure, cross-channel planning ownership, and the opportunity to make a real impact on how a global brand shows up in the Japanese market.

We are committed to building an inclusive and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, national origin, or any other protected status.

Job title: Junior Business Analyst/ Business Analyst

Job Type: Permanent, full time

Reporting to: Business Analyst Manager

Location: Office based – Tokyo

Job purpose:

We are looking for a highly analytical and data-driven graduate to join us in the business analysis team. The role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry.

As a member of the analysis team, you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility for project delivery early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment.

Key Responsibilities: 

• Managing multiple client projects and their timelines to meet both internal and client’s deadlines.
• Collaborating with Project leaders and other analysts to interpret data and formulate action plans and recommendations for clients.
• Analysing data from multi-sources using quantitative and qualitative methods to derive insights.
• Pressure testing data and identifying areas for investigation and training.
• Building and maintaining MS Excel databases from source data.
• Produce high quality presentations and other deliverables for clients using PowerPoint.
• Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects.

Essential Requirements:

• The ideal candidate must have an Economics or Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc.)
• A few years of experience in a similar analysis or sales job within the pharmaceutical industry is preferable.
• Strong communication and multi-tasking skills to handle multiple projects with different stakeholders.
• Advanced Level experience in using Excel and PowerPoint.
• Proactive individual with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole.

About STEM:

STEM Healthcare is a dynamic, fast paced global pharmaceutical and life sciences strategic benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning to help clients further accelerate performance.

STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals.

Vision:  To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines

Mission: To accelerate high performance

Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring

Find us here:

Website: www.stemhealthcare.com  

STEM Healthcare is an equal opportunity employer.  STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised.

Job title: Junior Business Analyst/ Business Analyst

Job Type: Permanent, full time

Reporting to: Business Analyst Manager

Location: Office based – Tokyo

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Job purpose:

We are looking for a highly analytical and data-driven graduate to join us in the business analysis team. The role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry.

As a member of the analysis team, you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility for project delivery early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment.

Key Responsibilities: 

• Managing multiple client projects and their timelines to meet both internal and client’s deadlines.
• Collaborating with Project leaders and other analysts to interpret data and formulate action plans and recommendations for clients.
• Analysing data from multi-sources using quantitative and qualitative methods to derive insights.
• Pressure testing data and identifying areas for investigation and training.
• Building and maintaining MS Excel databases from source data.
• Produce high quality presentations and other deliverables for clients using PowerPoint.
• Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects.

Essential Requirements:

• The ideal candidate must have an Economics or Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc.)
• A few years of experience in a similar analysis or sales job within the pharmaceutical industry is preferable.
• Strong communication and multi-tasking skills to handle multiple projects with different stakeholders.
• Advanced Level experience in using Excel and PowerPoint.
• Proactive individual with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole.

About Ignite STEM:

Ignite STEM is a dynamic, fast paced global pharmaceutical and life sciences strategic benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning to help clients further accelerate performance.

STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals.

Vision:  To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines

Mission: To accelerate high performance

Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring

Find us here:STEM | Global Leader in Strategic Brand Alignment

Website: www.inizioignite.com. 

Ignite STEM  is an equal opportunity employer.  Ignite STEM will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. Ignite STEM only employs individuals with the right to work in the country/ies where the role is advertised.

This role requires a strong blend of technical expertise, customer-facing acumen, and solution-oriented problem solving. The Data AS Consultant will work closely with Sales & Account Managers to provide technical leadership and solution design for highly consultative enterprise projects. It is a revenue-generating pre-sales position focused on enabling technical adoption and driving customer success for both new and expansion opportunities.

This role reports directly to the Team Manager, DSI, with a dotted line to the Regional Head of Japan.

Responsibilities

Technical Consultation & Solution Design

• Serve as a trusted technical advisor to enterprise customers, translating business goals into scalable, production-grade technical architectures.
  
  
• Design and document data integration architectures leveraging Similarweb’s APIs, DaaS feeds, and platform products to meet enterprise data requirements.
  
  
• Architect end-to-end data delivery pipelines into client ecosystems (e.g., Snowflake, Databricks, S3, or Google Cloud Platform).
  
  
• Provide technical workshops and POCs, guiding clients on ingestion, normalization, and querying best practices.
  
  
• Develop Statements of Work (SOWs), technical proposals, and detailed integration documentation to accelerate collaboration between internal teams and customers.
  
  

Technical Skill Execution Examples

1. Integration & Data Delivery
   
   
• Role: Design and implement integration workflows delivering Similarweb’s data via API, S3, Snowflake, or GCP Storage, tailored to customer infrastructure.
  
  
• Technical Skills:
  
  
• Advanced SQL querying and performance tuning in Databricks / Snowflake
  
  
• Proficiency with data file formats (CSV, JSON, Parquet, Delta) and understanding the trade-offs between performance, compression, and schema evolution
  
  
• Strong knowledge of ETL design, data governance, and access control
  
  
• Outcome: Clients understand technical feasibility and best practices for incorporating Similarweb data into their analytical stack.
  
  
2. Data Quality, Coverage, and Scalability
   
   
• Role: Explain how data is collected, validated, deduplicated, and scaled across geographies and verticals, referencing internal reruns and benchmarks.
  
  
• Technical Skills: Understanding of data validation, sampling frameworks, distributed storage performance, and data versioning (e.g., Delta Lake advantages).
  
  
• Outcome: Clients gain trust in data quality and scalability across enterprise-grade analytics environments.
  
  
3. Data Sampling & Proof-of-Concept Delivery
   
   
• Role: Generate and deliver custom data samples aligned with client use cases, whether via API queries, Parquet exports, Delta tables, or CSV snapshots.
  
  
• Technical Skills:
  
  
• Hands-on data extraction and transformation using SQL and Python
  
  
• Preparing data in optimal formats (e.g., Parquet v Delta)
  
  
• Managing delivery through multiple mechanisms: secure S3 share, Snowflake Data Share, API endpoints, or CSV download portals.
  
  
• Outcome: Clients can validate data structure, schema, and use-case fit before full-scale adoption.
  
  
4. Use Case Customization & Advanced Analytics
   
   
• Role: Demonstrate how Similarweb data can be enriched with client datasets (POS, CRM, or loyalty).
  
  
• Technical Skills: SQL and Python for data joins, REST and GraphQL APIs, JSON schema design, and familiarity with Model Context Protocol (MCP) for LLM integrations.
  
  
• Outcome: The client sees practical, technically sound pathways to integrating Similarweb data into their own analytical models and AI workflows.
  
  

Collaboration with Sales & Customer Teams

• Partner with Enterprise Sales Managers to qualify and design technical solutions during the sales process.
  
  
• Work with Enterprise Account Managers to drive expansion and deepen platform adoption through technical enablement.
  
  
• Collaborate closely with Customer Success and Delivery teams to ensure smooth technical transitions from pre-sales to production.
  
  
• Create reusable demos, templates, and data delivery playbooks for use across GCR teams.
  
  
• Participate in strategic account planning and contribute feedback to product and data engineering based on customer needs.
  
  

Market & Product Expertise

• Stay up to date with AI/LLM data standards, data engineering best practices, and cloud-native architectures.
  
  
• Provide feedback to product and data engineering on API performance, schema design, and data format optimization.
  
  
• Maintain familiarity with Model Context Protocol (MCP), OpenAPI, and emerging standards for data interoperability and contextual AI integrations.
  
  

Project Support & Technical Governance

• Lead technical scoping and architecture reviews during the pre-sales phase.
  
  
• Oversee sample generation, performance validation, and schema testing.
  
  
• Provide escalation support on data performance, pipeline reliability, and delivery troubleshooting.
  
  
• Ensure solutions align with data security, privacy, and compliance best practices.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
  
  
• 5+ years in pre-sales, solution architecture, or data consulting, with a strong focus on technical delivery.
• Technical Expertise:
  
  
• Data Architecture & Integration: Deep understanding of cloud ecosystems (AWS, Azure, GCP) and data warehousing frameworks (Snowflake, Databricks, Redshift).
  
  
• SQL & Data Modeling: Strong query and optimization skills for data analysis and transformation.
  
  
• APIs & Data Exchange: REST and GraphQL API fluency, JSON schema design, authentication (OAuth 2.0, JWT).
  
  
• File Formats: Deep understanding of CSV, JSON, Parquet, and Delta file formats—knowing when to use each for efficiency, scalability, or incremental updates.
  
  
• Data Sample Delivery: Ability to create, test, and deliver sample datasets across APIs, S3, and warehouse sharing mechanisms.
  
  
• MCP & AI Integrations: Awareness of Model Context Protocol, LLM context injection, and structured data retrieval patterns.
  
  
• Proven experience translating business requirements into technical solutions for large enterprise data ecosystems.
  
  
• Excellent communication and presentation skills—able to bridge the gap between technical and commercial teams.
  
  
• Fluent in Japanese and English (written and spoken) with experience serving enterprise clients.
• Strong problem-solving, self-management, and team collaboration skills.

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Description

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview
 

Rocket Now is seeking a highly experienced and results-driven Staff IT Operations Engineer to join our global Corporate IT team. This role will oversee critical end-user support functions, IT infrastructure operations, and process automation across domestic and international locations. The ideal candidate will possess deep technical expertise, excellent communication skills, and a passion for driving IT service excellence. This position reports to the Global Corporate IT Manager and plays a key leadership role in supporting Coupang's rapid growth.

Key Responsibilities:

• Lead and continuously improve IT services and endpoint operations.

• Analyze and automate high-volume service tickets for greater efficiency.

• Provide hands-on support for IT devices, infrastructure, and networking.

• Monitor LAN/WAN/WLAN systems and troubleshoot issues in coordination with vendors.

• Manage the full lifecycle of IT assets with regular reporting.

• Oversee the full IT Asset Management (ITAM) lifecycle, including procurement, deployment, maintenance, and decommissioning to ensure compliance, cost-efficiency, and data accuracy across the organization.

• Maintain IT asset Lifecyle policy and process for Coupang IT assets and report to IT leadership regularly.

• Collaborate with business stakeholders to align IT operations with business needs.

• Support IT change management and global IT project implementations.

Minimum Qualifications

• 5-10 + years of relevant IT operations experience in a fast paced environment 

• Strong proficiency in endpoint management, network troubleshooting, and IT asset management.

• Excellent interpersonal and communication skills.

• Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions.

• Experience with enterprise ticketing tools (e.g., ServiceNow).

• Be able to speak both English and Japanese on a business level. 

Preferred Qualifications

• ITIL or PMP certification.

• Experience supporting large-scale user environments.

• Familiarity with data center infrastructure components (e.g., UPS, CRAC, rack/power management).

• Proven ability to lead process improvements and service automation initiatives.

Role: Senior Account Manager

Location: Tokyo, Japan

About the role: 

The Senior Account Manager will work alongside the Project manager, Director, and key stakeholders to support projects from initial concept to final delivery.

This role requires fluency in English and Japanese.

What you will be doing: 

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Japan, Shanghai, India, and our global counter- parts in US and UK. You will help manage the production of both digital and print products across Asia.

Digital: corporate websites, campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics, etc.

Print: you will handle posters, flyers, brochures, newsletters, signage, event/campaign collateral, and communications related to major holidays, among other projects.

• Build relationships with day-to-day clients, external agency partners, and our cross-functional agency team
• Support the planning and execution of multi-channel marketing campaigns across digital, print, website, and video deliverables
• Leverage project management skills to manage multiple projects to tight deadlines in a fast- paced environment
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to develop, adapt, optimize, and deploy assets according to all required digital/print formats and specifications
• Act as an internal client advocate and knowledge center; guide best practices across creative, production
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
• Collaborate with operations and project management team to share best practices and streamline processes
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when evaluating, or presenting creative work
• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements
• Conduct regular status meetings to review deliverables according to agreed milestones and actively seeks performance feedback on both process and work product, and incorporates that feedback into a culture of continuous improvement

What you need to be great in this role:

• 5 to 7 years in integrated marketing, digital advertising, account management or project management.
• Exposure of working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio
• Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve
• Shows imagination - combines different models to produce original solutions
• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set
• Naturally encourages, nurtures, and realizes new ideas to inspire new possibilities. Inspires others to challenge boundaries and exceed them
• Has a hunger for learning and teaching others
• Sets clear goals and is focused on delivering results that are measurable and accountable.
• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment
• Gets results with integrity in line with client requirements
• Excellent communication and listening skills; is clear, succinct and gets point across professionally verbally and in writing
• Strong administrative skills and attention to detail
• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17035

#LI-JQ1 #LI-Hybrid

Appian is seeking a hands-on Technical Delivery Manager to take post-sales ownership across multiple strategic accounts and support our continued growth. This is a senior role within our Customer Success organisation, responsible for delivering enterprise-grade solutions powered by Appian’s cutting-edge platform.

Your focus will be spread across multiple customers and you’ll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities.

The TDM will also play an important role in mood orchestration, fostering a culture of positivity, high performance and collaboration aligned to Appian’s values. They will also work extensively with our people, providing coaching, actionable feedback and mentoring to support their career progression and development within Appian.

This roles requires someone who is fluent in both Japanese and English.

To be successful in this role, you will:

- Oversee the delivery of Appian projects to ensure deployment matches client executive and business sponsor expectations.

- Mentor a team and manage multiple large-scale projects simultaneously, nurturing them from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

- Interface with Appian Sales, Marketing, Engineering, Product Management, and Product Support.

- Work with delivery partners within the region to augment Appian led engagements with partner resources as well as to supplement partner led engagements with Appian resources.

Location: Japan (remote)

About the Role

As a Sales Director, you will be responsible for managing our customer base in Japan. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs. 

What You’ll Do

• Build, manage and close your own pipeline of companies that you believe will benefit from the dbt Cloud offering
• Manage, and deepen the dbt Cloud footprint in existing accounts, optimizing our impact on these companies
• Engage with technology partners and ecosystem service providers to optimize our impact and reach in the region
• Lead and contribute to team projects that develop our sales process
• Work with product to build and maintain the dbt Cloud enterprise roadmap
• Focus on building and managing pipeline generation

What You’ll Need

• 4+ years closing experience in technology sales, with a proven track record of exceeding annual targets
• Ability to understand complex technical concepts and develop them into a consultative sale
• Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO)
• The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams
• Ability to operate in an ambiguous and fast-paced work environment
• A passion for being an inclusive teammate and involved member of the community
• Experience with SQL or willingness to learn

What Will Make You Stand Out

• Prior experience in analytics, ETL, BI, and/or open-sourced software
• Knowledge of or prior experience with dbt

Remote Hiring Process

• Interview with a Talent Acquisition Partner 
• Interview with Hiring Manager
• Team Interviews (1:1s) with members of the Sales and Solutions Architecture team
• Sales Presentation Panel with Sales Leadership

Benefits

• Regional benefits offered by remote.com
• Unlimited vacation time with a culture that actively encourages time off
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for:
  • Health & Wellness
  • Home Office Setup
  • Cell Phone & Internet
  • Learning & Development
  • Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.

The typical starting salary range for this role is:

The Channel Account Manager (CAM) is part of the Global Channel Sales team and is responsible for sales and revenue growth through highly qualified and successful partnerships in a designated geography. The CAM is expected to use consultative and strategic selling skills along with a strong understanding of the SD-WAN, Security, and SASE industry to consistently meet/exceed quota attainment as assigned by channel leadership. They are expected to develop highly productive Solution Provider, Value-Added Reseller (VAR), and Managed Service Provider (MSP) relationships so that partners become self-sufficient in marketing, selling, deploying and managing the Cato Solution.

As a Cato Networks Channel Account Manager, You Will

• Generate enthusiasm and passion for Cato Networks’ SASE Solutions throughout the Partner Ecosystem
• Identify, qualify, recruit, and train new Managed Service Providers (MSPs) on the Cato Networks Solution.
• Proactively engage with current Reseller and MSP Partners to further increase market share and drive incremental revenue through up-selling, cross-selling and account penetration as well as promoting and launching new products.
• Create, maintain, and execute Partner-focused go-to-market plans
• Develop territory plan, including documenting recruiting strategy
• Meet with Partners, participate in joint sales calls to customers and assist the Partner in closing opportunities
• Assist Partners in broadening their product expertise and sales opportunities, Drive exceptional Y/Y partner revenue growth
• Develop creative lead generation and sales incentive programs to increase sales
• Deliver sales and technical trainings for partners
• Facilitate communications and deal flow between partner and Cato sales reps
• Develop collateral, sales tools, lead-sharing campaigns and marketing programs.
• Design and project manage partner service creation initiatives

About the right team member

You help our studios and your market(s) and region succeed which will range from prospecting new supply, to upselling to your client base. You will work directly with studio owners and managers in our network to make sure they see incredible value in their partnership with us. You are comfortable with numbers, and are excited to use data, market trend analysis, and your budding knowledge of the boutique fitness space to make actionable recommendations to our partners.

About the role

Market Management

• Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape
• Responsible for revenue and reservation growth across your book of business and the market you manage
• Responsible for market wide partner retention focus with monthly and quarterly targets
• Responsible for monitoring and identifying pockets of opportunity on supply health across your markets with a heavy focus on inventory availability
• Acts as the local voice of the partner and escalates local nuances to country leaderships team
  
  

Partner Management

• Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts
• Support your partners in your market by helping them grow their business
• Drive adoption of new ClassPass products and retention of pre-existing products among your studio partners
• Engage with key studio partners during a monthly check-in via phone and in-person meetings (some you’ll interact with every day!)
• Retain our partners by providing best-in-class support & relationship management
• Quarterly Business Reviews and develop in-depth performance reports to share with studio partners
• Research, prospect and sell new studio, gym and wellness partners on to the platform in selected areas to help expand the ClassPass geographic footprint
• Utilise online and offline resources and tools to develop and maintain your own pipeline in SalesForce
• Outbound to larger, more strategic partners, driving the full sales cycle through making/sending introductory calls and emails, meeting prospects face to face, building the relationship and closing the deal
  
  

General

• Contribute towards country specific projects across the partner bases
• Assist with resolving transactional issues and complete ad-hoc projects
• Assist with marketing efforts during launch

Skills & experience

• 3+ years of experience in account management or BD with a track record of relentlessly high standards and top performance
• Strong negotiation skills in managing/developing your current and prospective book of business, ranging from low to top tier accounts.
• Good strategic thinking skills in implementing and executing tactical project plans ensuring alignment with directions from their manager, and goals of their team.
• Strong communication skills: comfortable using a broad range of communication styles across different audiences in diverse situations. Partners with members of other teams to not only generate buy-in for their initiatives but to maximize their impact.
• Good collaboration skills: leverages deep experience (at ClassPass or otherwise) to teach their colleagues new skills, frameworks, techniques, etc. Introduces entirely new ways of approaching or solving problems.
• Good business acumen skills: able to articulate at a high level the value of the work that they do, not just to their own team but also to the broader business.
• Based in Tokyo, Japan
• Fluency in English and Japanese

#APAC

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

As a Cloudflare Director, Major Account Sales, you will focus on leading a team of strategic account executive and account executives. You and your team will grow our market share amongst Major Enterprise companies in Japan. The most qualified of candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals.

This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Enterprise Sales Manager role will report to the Country Leader.

Responsibilities

• Meet or exceed quarterly team revenue targets
• Partner with Recruiting to attract and hire top sales talent
• Manage contract negotiations and salesforce reporting
• Manage, coach, and develop a team of Strategic Account Executives and Account Executives.
• Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
• Work on the continuous improvement of sales processes and procedures

Requirements

• A proven track record of sales achievement as a sales representative
• Experience managing a team of quota carrying sales talent
• Experience directly managing a pipeline of complex, large deals
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Deep understanding of the sales process as it relates to Large Enterprise and Mid market companies
• Hands-on leader that strikes a balance between strategic vision and tactical execution

Available Location: Tokyo, Japan

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

As a Cloudflare Sales Manager, you will focus on leading a team of strategic account executive and account executives. You and your team will grow our market share amongst commercial companies in Japan. The most qualified of candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals.

This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Commercial Sales Manager role will report to the Head of Territory Sales, Japan.

Responsibilities

• Meet or exceed quarterly team revenue targets
• Partner with Recruiting to attract and hire top sales talent
• Manage contract negotiations and salesforce reporting
• Manage, coach, and develop a team of Commercial Account Executives.
• Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
• Work on the continuous improvement of sales processes and procedures

Requirements

• Experience managing a team of quota carrying sales talent
• Experience directly managing a pipeline of complex deals
• A proven track record of sales achievement as a sales representative
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Deep understanding of the sales process as it relates to Mid market companies
• Hands-on leader that strikes a balance between strategic vision and tactical execution

The Basics:

This customer-facing role is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints. The successful candidate will be able to support a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results.   

This position follows the Company’s hybrid schedule which currently requires employees to work in the office a minimum of three days per week

What You'll Do:

• Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more 
• Work with senior team members to understand the unique complexity and segmentation of the customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies 
• Develop and maintain the necessary relationships with customers to ensure alignment to their business needs 
• Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas 
• Perform activities and data management that help to drive adoption and value against an agreed-upon plan with the customer. This may include artifact creation (including Value Plans for customers), action and risk tracking, and updating internal data systems such as Salesforce and/or Gainsight 
• Support strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and wider account team members 
• Contribute to internal practice development efforts to continually drive maturity and improvement of our Customer Success function 
• Maintain a strong understanding of all aspects of the Tanium solutions and their value to customers 

We're Looking For:

• Education 
  • BA/BS (Computer Science Majors are Preferred) or equivalent experience  

• Experience Required 
  • 1-3 years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management / Professional Services, preferably in a SaaS business model
  • Has demonstrated consulting and project management skills
  • Working knowledge of endpoint technology  

• You are
  •  A highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity 
  • Curious, willing to learn from others in your discipline, your customers, and other roles at Tanium 
  • Willing to contribute suggestions and ideas to further customer and Tanium goals 
  • Eager to become an expert in demonstrating value and return on investment to our customers 
  • Eager to learn technology foundations and become a technical advisor on the Tanium platform and solutions. 
  • A strong communicator and intuitive listener 
  • Professional, insightful, and values-driven
  • Motivated to help to solve the toughest IT problems faced by organizations today 

• Other
  • Travel ranging from 5 - 15% within regional territory 
  • Onsite / customer-located work as deemed necessary by the customer and/or account team 

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

#LI-TO2

Key Responsibilities

• Design and develop application software, device drivers for hardware control, and communication software for customers’ host systems.
• Define development specifications and create required engineering documents.
• Investigate faults, defects, and bugs occurring at customer sites or manufacturing sites, and propose fixes and functional improvements.
• Review customer requests and specifications, and propose appropriate technical solutions.

Key Requirements

• 5+ years of professional software development experience.
• Strong software engineering knowledge with programming experience in C, C++, and/or C#.
• Language Requirements: Japanese: Fluent , English: Business level

Preferred Qualifications

• Experience as a project leader or project manager.
• Experience in the semiconductor or FPD (Flat Panel Display) industry.
• Knowledge of fieldbus technologies such as DeviceNet or EtherCAT.

Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。

日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。

我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

About the Role:

• We are seeking an accomplished and consultative Senior Account Manager 3 to join Wrike’s high-performing Expand Sales team! In this elevated role, you’ll serve as a partner to a portfolio of our commercial customers (250-5,000 employees). You’ll leverage your expertise in complex account management, executive stakeholder alignment, and procurement to drive meaningful business impact, expand Wrike’s presence at scale, and help our clients achieve their most critical objectives.
• If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!

Your Impact:

• Developing and executing comprehensive, multi-year commercial account plans that drive expansion across a portfolio of high-value customers (250-5,000 employees).
• Managing complex sales cycles end to end; from proactive opportunity identification, executive-level discovery, and value-driven solution design, through negotiation, procurement processes, renewal, and close.
• Proactively engaging and building relationships with senior stakeholders through targeted, data-informed outreach initiatives to uncover and influence new expansion opportunities within assigned accounts.
• Facilitating deep consultative discovery sessions to understand evolving customer pain points, business imperatives, and organizational change drivers across multiple teams and regions.
• Designing and implementing solutions-based, value-driven sales strategies that clearly articulate Wrike's ROI, align our platform to customers' business outcomes, and differentiate us from competitors.
• Delivering impactful, tailored demonstrations and high-stakes presentations to executive and operational audiences, illustrating Wrike’s direct impact on their critical initiatives.
• Creating sophisticated, data-driven strategies for identifying, prioritizing, and capturing expansion opportunities within each account by analyzing usage trends, adoption metrics, business goals, and industry developments.
• Navigating complex enterprise procurement cycles; including RFPs, contract negotiation, and legal review to ensure successful account expansion, mitigating risk and accelerating time to close.
• Continuously monitoring and analyzing competitor offerings, market trends, and customer feedback to position Wrike advantageously and guide account strategy.
• Leveraging sales tools (Salesforce, SalesNavigator, ZoomInfo) and CRM best practices to rigorously map stakeholder landscapes, track pipeline health, and enable accurate forecasting.
• Collaborating cross-functionally with Customer Success, Solutions, Marketing, and Product teams to ensure seamless post-sale transitions, maximize satisfaction, and deliver sustained value for clients.
• Consistently exceeding quarterly and annual revenue targets through disciplined account management, strategic expansion, and superior customer partnerships.

Your Qualifications:

• Fluency in English and Japanese language skills
• 5+ years of successful B2B SaaS sales/account management experience, managing commercial accounts and consistently meeting quota
• Minimum 4 years experience as an Account Manager responsible for an install account base
• Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
• Demonstrated ability to manage the full sales cycle from discovery to close
• Experience growing accounts through consultative, solution-based selling and outbound prospecting
• Advanced discovery, customer engagement, and virtual presentation skills
• Proficiency navigating enterprise procurement processes, contract negotiation
• Proficiency managing a book of business with Salesforce or a similar CRM
• Experience conducting engaging remote product demonstrations via video conferencing
• Track record of success in high-growth, metrics-driven sales environments
• Strong communication and influencing skills with executive stakeholders
• Familiarity with sales methodologies such as Challenger, MEDDIC, and/or Solution Selling
• Bachelor's degree or equivalent practical experience

Standout Qualities: 

• Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering 

Team Dynamics:

• As an Senior Account Manager , you'll join a high-performing team focused on driving double-digit growth within our existing customer base. You'll manage a portfolio of commercial accounts (250-5,000 employees) with active Wrike subscriptions. Working collaboratively with cross-functional partners, you'll identify expansion opportunities that solve customer challenges while helping you achieve your booking and pipeline targets

Our Work Style: 

• Collaborative Culture: Work alongside ambitious, supportive colleagues who celebrate wins together
• Comprehensive Training: Structured onboarding and ongoing sales enablement to help you master our product and refine your skills
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 
• Competitive Compensation: Base salary plus uncapped commission structure that rewards performance

Why Join Wrike?

• Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals 
• Life Insurance
• Long Term Disability Insurance
• EAP
• Health Insurance
• Corporate Pension Plan
• Parental Leave
• Volunteer Days
• Workers Compensation
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Req: CSQ427R98
Location: Tokyo, Japan

The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond.

As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Customer Success, Support and Product Teams on campaigns, programs, and content. You will report to the Director, Professional Services.

The impact you will have:

• Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
• Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
• Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services
• Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets
• Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer
• Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary
• Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations

What we look for:

• Strong fundamental knowledge around Big Data Platforms Implementation from both the technology, operations, and security/governance lenses. Production level experience is preferred
• Proven experience in the following
  • Selling services offerings at either implementation, advisory, education, and change management capacity. 
  • Senior customer-facing roles that require a mix of influencing, validating, negotiating, understanding and execution to both business and technology audiences
  • Consistent track record of identifying customer needs and successfully implementing solutions
  • Owning projects/programs in agile scrum/kanban delivery methodology as well as waterfall methodology
• Strong problem solving skill about customer’s pain points by using modern technologies
• Excellence in presentation skills, providing proposals that enforces good project governance and drive scalable delivery practices to both internal and external executives. 
• High level orchestration skills to align both internal and external stakeholders when proposing large initiatives
• Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans that deliver against such outcomes
• Prior experience in project/program proposal to customers at Consulting, SI, Software/Cloud Vendor is highly preferred
• Bachelors degree in Computer Science or related educational background

Job Summary:​

We are looking for a Technical Program Manager (TPM) to lead and drive complex hardware-focusedproduct programs through the full product lifecycle from concept and feasibility to high-volumemanufacturing (HVM).​

The TPM will work cross-functionally with product management, process development, engineering,manufacturing, supply chain, and global product support teams to ensure programs are delivered ontime, within cost targets, and in alignment with customer and business requirements.​

This role requires strong program execution skills, technical understanding of hardware development,and the ability to manage multiple stakeholders across global teams.​

Responsibilities:​

Own and manage the NPI (new product introduction) program through the PLM development process from concept and feasibility to release.​

1. Drive tollgate-based product life cycle (PLC) management by reviewing stage-specific development tasks with functional owners, tracking milestones, managing risks, and ensuring schedule adherence.​
2. Coordinate with stakeholders on NPI products to meet required specifications, including SEMI standards and hardware requirements.​
3. Track NPI builds and assist with demo lab procurement of new chambers or major retrofits.​
4. Analyze and manage new product costs against ROI targets.​
5. Lead cross-functional teams and act as a communication bridge among R&D, manufacturing, quality, Marketing and sales.​
6. Ensure resource allocation aligns with divisional priorities to meet project timelines for assigned programs.​
7. Define product specifications and identify key hardware changes with stakeholders during the C&F stage.

   Experience & education:​

   1. BS degree in material science, electrical, mechanical, chemical, or industrial engineering, orequivalent technical education.​
   2. More than 3 years of experience in semiconductor marketing, supply chain management, or sales;experience in project management is a strong plus.​
   3. Working knowledge of project management and semiconductor equipment commercialization, withexperience supporting MRS, ROI analysis, cost tracking, and milestone management activities.​
   4. Proficient in learning complex technical subjects.​
   5. Effective communication, negotiation, and written skills; English and Japanese required.​
   6. Demonstrated ability to support effective internal and external collaboration and contribute toresource planning and execution.​
   7. Positive, energetic attitude with a strong work ethic.
   ​

Role: Manager, Asset Management

Location: Tokyo

Key Responsibilities:

• Asset Management: Oversee the management of the company’s data center assets, including development projects, monthly OPEX payments, and portfolio optimization
• Asset Management: Develop and implement strategies to enhance asset performance while adhering to financial and operational best practices to minimize potential risks
• Financial Analysis: Conduct thorough financial analysis to support decision-making processes. Analyze financial statements, market trends, and economic data to provide insights and recommendations
• Budgeting and Forecasting: Prepare and manage the company’s annual budget and financial forecasts. Monitor actual performance against budget and provide variance analysis
• Reporting: Prepare comprehensive asset management reports for the management, stakeholders and the financial institutions
• Compliance: Ensure all financial activities comply with local regulations and company policies. Stay updated on changes in financial legislation and standards

Qualifications:

• Bachelor’s degree in Finance, Economics, Accounting, or a related field. A master’s degree or professional certification (e.g., CFA, CPA) is preferred
• 5+ years of experience in asset management, financial analysis, or a similar role, within the Japanese market
• Effective communication and presentation skills
• Fluency in Japanese and English (both written and spoken)

Preferred Skills:

• Experience working in a multinational organization
• Knowledge of local asset management standards
• Experience with portfolio management and investment advisory
• Experience in project development including dealing with local authorities, local communities, utilities as well as possess land title knowledge

Position Summary

The Device Regulatory Senior Manager will work together with Global Regulatory Affairs to lead the regulatory strategy and documentation management from Device product perspectives to facilitate the submission processes for the development, approval, and commercialization of medical devices in the U.S. and other global market. This position requires a deep understanding of FDA regulations, as well as expertise in navigating the requirements of medical device development and regulatory compliance. The ideal candidate will ensure timely and successful regulatory submissions, manage relationships with regulatory agencies, and provide strategic guidance to cross-functional teams, including Regulatory Affairs department at Rakuten Medical.

Key Roles and Responsibilities

• Develop and Implement Device Product Regulatory Strategy: Create and execute regulatory strategies for new product development, approval, and lifecycle management, ensuring alignment with company goals and regulatory requirements including U.S. FDA, CE marking.
• Regulatory Submissions: Oversee and prepare high-quality regulatory submissions (e.g., 510(k), PMA, IDE, and De Novo applications) and manage the process from pre-submission meetings to final approvals.
• Regulatory Compliance and Documentation: Ensure compliance with U.S. FDA regulations (21 CFR Part 820), Quality System Regulations (QSR), CE marking and other applicable guidelines and standards (ISO 13485).
• Regulatory Intelligence and Risk Assessment: Conduct regulatory assessments and stay updated on changes in requirements, e.g., FDA regulations and guidance, analyse their impact on current and future projects.
• Cross-functional Collaboration: Provide regulatory guidance and training to R&D, clinical, marketing, and quality teams to integrate regulatory requirements into product development and commercialization plans.
• Agency Interaction: Work with Global Regulatory Affairs to serve as the liaison with the FDA and other regulatory agencies, managing agency interactions, responses to inquiries, and ongoing regulatory requirements.
• Team Leadership: Work with Global Regulatory Affairs and Device Technical team to establish best practices and maintain high standards in regulatory processes.

Desired Education, Skills and Experience

• Education
  • Bachelor’s Degree in Life Sciences, Engineering, or a related field.
  • Advanced Degree (Master’s, Ph.D., or JD) in Biomedical Engineering, or a relevant scientific discipline is preferred.
• Skills/expertise
  • In-depth Knowledge of Medical Device Regulations & Requirements, including FDA Regulations. Strong expertise in 21 CFR Part 820 (QSR), ISO 13485, and FDA guidance on medical devices.
  • Technical Writing and Documentation: Exceptional skills in preparing regulatory documentation and understanding technical data for submission.
  • Analytical and Strategic Thinking: Ability to assess regulatory risks, interpret regulatory requirements, and develop actionable strategies for complex regulatory challenges.
  • Project Management: Strong organizational skills with the ability to manage multiple projects and meet regulatory deadlines.
  • Leadership and Communication: Demonstrated leadership skills with the ability to communicate effectively with cross-functional teams and regulatory agencies.
  • Regulatory Certification (Preferred): RAC (Regulatory Affairs Certification) or equivalent certification is a plus.
  •  Preferred skills:
    • Familiarity with global regulatory requirements, including EU MDR, MDSAP, and other international regulatory frameworks.
    • Knowledge of emerging regulatory trends and digital health regulations, including software and AI-based medical devices.
    • Experience with investigational device exemptions (IDEs)
    • Experience in communicating in English with business partners and the ability to read, write, and speak in English is required
• Experiences
  • 10+ years of experience in regulatory affairs, 5+ years within the medical device industry, with a strong focus on the regulation requirements in major jurisdictions, e.g., U.S. FDA, CE marking.
  • Proven track record of successful regulatory submissions and product approvals in the major jurisdictions (e.g., 510(k), PMA).
  • Experience with Class III or higher medical devices is preferred; familiarity with combination products or software as a medical device (SaMD) is a plus.
  • Experience in managing cross-functional projects.

Required Documents:

Please submit your resume (履歴書and職務経歴書) in Japanese and CV in English.