Computer Vision Jobs in Italy.
All active Computer Vision roles based in Italy.
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Software Engineer, Data Infrastructure & Acquisition - Turin, Italy
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.
What You’ll Do
- Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
- Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
- Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
- Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.
An Ideal Candidate Should Have
- BS/MS/PhD in Computer Science or a related field.
- 5+ years of industry experience in software development.
- Proficiency with bash/Python scripting in Linux environments
- Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
- Experience with web crawlers, large-scale data processing workflows is a plus
- Ability to handle multiple tasks and adapt to changing priorities.
- Strong communication skills, both written and verbal.
What we offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Software Engineer, Data Infrastructure & Acquisition - Milan, Italy
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.
What You’ll Do
- Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
- Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
- Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
- Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.
An Ideal Candidate Should Have
- BS/MS/PhD in Computer Science or a related field.
- 5+ years of industry experience in software development.
- Proficiency with bash/Python scripting in Linux environments
- Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
- Experience with web crawlers, large-scale data processing workflows is a plus
- Ability to handle multiple tasks and adapt to changing priorities.
- Strong communication skills, both written and verbal.
What we offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Software Engineer, Data Infrastructure & Acquisition - Bologna, Italy
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.
What You’ll Do
- Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
- Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
- Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
- Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.
An Ideal Candidate Should Have
- BS/MS/PhD in Computer Science or a related field.
- 5+ years of industry experience in software development.
- Proficiency with bash/Python scripting in Linux environments
- Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
- Experience with web crawlers, large-scale data processing workflows is a plus
- Ability to handle multiple tasks and adapt to changing priorities.
- Strong communication skills, both written and verbal.
What we offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Delivery Solutions Architect
CSQ227R26
Remote, Italy
At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.
Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:
- Designing secure, scalable architecture
- Aligning people, processes, and technology
- Establishing trusted advisor relationships
- Leveraging the broader ecosystem of Databricks experts
This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving onboarding plans.
While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.
You will report directly to a DSA Manager within the Field Engineering organization.
The impact you will have:
- Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
- Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
- Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organizations
- Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
- Create and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
- Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
- Main use cases moving from ‘win’ to production
- Enablement / user growth plan
- Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
- Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
- Executive and operational governance
- Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
- Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
- internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership
What we look for:
- 6-10 years of experience where you have been accountable for delivery of projects in Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
- Programming experience in PySpark, SQL or Scala
- Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
- Understanding of how to attribute business value and outcomes to specific project deliverables
- Technical program coordination including account and stakeholder management
- Experience resolving complex and important escalation with senior customer technical stakeholders
- Track record of overachievement against quota, Goals or similar objective targets
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
- Can travel up to 30%
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Ready to apply?
Apply to Databricks
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
With so many organizations using Postman, we are looking for an exceptional Solutions Engineer to join our team & help us support the growth of our enterprise business. You will partner with our sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users in leveraging our platform to build their APIs most effectively. Ideally, we are looking for someone who lives & breathes APIs, has experience in enterprise sales, is comfortable with JavaScript & is an expert Postman user already!
In addition to working with a product that customers already know and love, our sales, customer success, product, and engineering teams will support you well in this role.
What You’ll Do
- Help drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers
- Conduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to embrace Postman for their API lifecycle
- Handle Postman technical questions or objections & provide solutions or workarounds to address customer needs
- Understand deeply our customer workflows today & how they can adopt API-first development best practices
- Share customer feedback with appropriate teams & provide general customer advocacy
- Remain up-to-date with the competitive landscape, current trends, & challenges in the API market
- Create proof of concept integrations, tooling, & workflows as needed to support prospective customers
- Maintain & develop customer sandbox environments & best practices for working with the product
- Act as a technical intermediary between sales & other teams to best fit our customer needs
About You
- 8+ years of enterprise sales/solutions engineering experience
- 4+ years of software development experience
- 4+ API’s and Data platforms experience
- Bachelor's degree in Computer Science, a related field, or relevant work experience
- Remote work friendly, with the ability to travel up to 50%
- Loves teamwork & collaboration in a fast-paced environment
- Customer-facing experience & comfortable engaging all levels of technologists, including individual developers, QA, product, & engineering leaders
- Experience engaging senior management & executive audiences to convey Postman's value proposition
- Capable of forging deep, long-lasting relationships with Strategic customers
- Strong understanding of APIs, & experience with producing & consuming APIs across different domains
- Strong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle
- Comfortable with the enterprise SaaS sales process & common security concerns of cloud services
- Experience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.
- Excellent listener who seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
- Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.
- Fast learner, excited & willing to learn new technology on an ongoing basis
- Excellent communication skills (presentation, verbal & written)
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Ready to apply?
Apply to Postman
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role
To push further our vision of Enterprise AI, we are looking for a senior leader to grow and lead our team of Enterprise Architects.
This high-impact leadership role demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.
Your primary goal is to lead and empower a team that supports our growing sales organization in achieving revenue goals. You will ensure your team successfully unlocks technical blockers by fostering close partnerships with leadership across Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.
Measures of Success
Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.
The work you’ll do:
- Team Leadership: Hire, mentor, and manage a team of Enterprise Architects who define the overall architecture, data, and cloud strategy for our largest client accounts.
- Executive Engagement: Act as an executive sponsor in pre-Sales and post-Sales phases, presenting strategic visions to C-level executives and engaging with customer Architecture and security teams.
- Drive Strategic Innovation: Guide your team to design architectures that drive enterprise modernization, leverage capability mapping, and explore innovative solutions using emergent technologies like Agentic AI.
- Cross-Functional Alignment: Serve as the leadership bridge between our product & engineering teams within Celonis and client teams to ensure the delivery of premier technical services.
- Ecosystem & Readiness: Oversee the assessment of the IT landscape maturity of our customer installed base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.
- Thought Leadership: Direct the development of re-usable assets for projects, as well as customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.
The qualifications you need:
- Experience: 20+ years of relevant experience, including a proven track record of managing Enterprise Architects or technical teams at a top consulting firm or software vendor.
- Strategic Vision: Proven ability to think strategically, guiding your team to connect technical solutions to business value and customer objectives.
- Communication: Excellent written and verbal communication skills, with a proven track record of navigating complex negotiations and presenting to C-level executives.
- Enterprise Architecture Expertise: Demonstrated experience and deep understanding of Capability Mapping, Enterprise Modernization, and Agentic AI.
- Technical Foundation: Strong background in Data Architecture, system integrations, data operations, automation capabilities, and data-related languages (SQL, Python, etc.). You must be able to comfortably switch from discussing high-level architecture strategy to understanding hands-on demo environments.
- Ecosystem Knowledge: Strong understanding of cloud-native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, and legacy on-premise enterprise architectures.
- Education: MSc degree in Computer Science or an equivalent in an Information Technology-related field.
- Languages: Fluency in English is required; an additional language such as Spanish, French, German, or Italian is a strong advantage.
Preferred:
- Celonis Certifications and extensive leadership experience managing projects with OCPM and Case Centric Data Pipelines.
- Industry standard certifications such as AWS/Azure/GCP, ESB / ETL (Mulesoft, Oracle, SAP, Talend, Informatica), or TOGAF/Zachmann.
- Experience spanning at least two domains (e.g., Finance, Manufacturing, Supply Chain, HR) and at least two industries (e.g., Consumer Goods, Banking, Pharma, Aerospace).
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Product Support Engineer: EMEA (Remote)
About Telnyx
Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.
We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
About the Role
We're looking for a curious, technically-minded problem solver — not someone to just close tickets.
You'll troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products, digging into networking problems, debugging integrations, and analysing logs alongside engineering teams. But this role goes further: we're building an AI-first support model, and as you develop product expertise, you'll help shape it — building bots, automating workflows, and turning repetitive tasks into cron jobs. If you've ever spotted a repetitive task and actually built the fix for it, you'll fit right in. A background in software engineering, networking, or a related technical field (however you got there) is ideal — We care about what you can do, not where you learned it.
What You'll Do
- Troubleshoot: complex customer issues across networking, APIs, and communications products
- Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling
- Collaborate: with customers, vendors, and engineering teams to resolve cases
- Automate: contribute to bot-building and workflow automation
- Document: solutions and improve self-service resources
- Learn: VoIP protocols, internal systems, and new technologies as the role evolves
Your Toolkit
- Troubleshooting: Postman, cURL, Wireshark, sngrep, Linux terminal
- Ticketing and Comms: Zendesk, Slack
- Collaboration: Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
- Automation: n8n, Zapier, OpenClaw (internal AI platform), scripting (Python, Bash, etc.)
- Version Control: GitHub
- Analytics: Metabase, Graylog, Jira
What We're Looking For
Must-Have
- Background in Computer Science, IT, networking, or equivalent hands-on experience
- Networking fundamentals: solid understanding of how the internet works, including DNS, routing, IP addressing, and HTTP/HTTPS
- API experience: comfortable with REST APIs, webhooks, and tools like Postman or cURL
- Linux terminal proficiency: comfortable navigating filesystems, reading logs, and running commands
- Problem-solving mindset: you dig into issues, ask good questions, and don't give up easily
- Communication skills: you'll need to be highly proficient in English, both written and verbal - owning customer communication and technical documentation from day one
Nice-to-Have
- Familiarity with scripting or programming (Python, Bash, JavaScript, or similar)
- Understanding of AI concepts such as RAG, MCPs, embeddings, and prompt engineering
- Experience using n8n, Zapier, Git/GitHub, or similar
You don’t need to tick every box - if you’re keen to learn that's the box that matters most !
This role operates on Central Time (UTC-6), 9am–6pm Monday to Friday
Ready to apply?
Apply to Telnyx