Apache Spark Jobs in Istanbul.
All active Apache Spark roles based in Istanbul.
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Deutschsprachiger Kundenberater (m/w/d) – Remote Türkei
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Die Rolle in einer Momentaufnahme
Bist du bereit, die treibende Kraft hinter außergewöhnlichen Kundenerlebnissen zu sein? Werde Teil unseres dynamischen Teams in der Türkei und gestalte die Zukunft der Bildung aktiv mit! Als Deutschsprachiger Kundenberater (m/w/d) – Remote Türkei bei GoStudent übernimmst du eine Schlüsselrolle, um sicherzustellen, dass jede:r Schüler:in die Unterstützung erhält, die er:sie zum Erfolg braucht. Arbeite mit einem engagierten Team zusammen, das den Bildungsbereich revolutionieren und das Leben von Schüler:innen nachhaltig verändern möchte.
Arbeitsort:
Türkei (remote)
Deine Rolle auf unserer Mission:
- Kundensupport - Du unterstützt unsere Kund:innen per Telefon, Live-Chat und E-Mail – hauptsächlich auf Deutsch, aber auch mithilfe von Übersetzungstools für Märkte wie Spanien, Italien, Frankreich, Polen und die Niederlande.
- Teamarbeit - Du arbeitest eng mit deinem Team zusammen, um kundenorientierte Lösungen für verschiedene Märkte zu entwickeln.
- Organisation & Problemlösung - Du koordinierst Nachhilfesitzungen, kümmerst dich um Lehrersuchen, Buchungen und dringende Anfragen aus allen Regionen.
- Schnittstelle - Du bist die Schnittstelle zwischen dem Customer-Care-Team und unserem Tutor:innen-Netzwerk und sorgst für reibungslose Abläufe.
Das bringst du mit:
- Erfahrung im Kundendienst (2–5 Jahre) – Du hast bereits in der Kundenbetreuung oder in eminem Inbound-Callcenter gearbeitet und bringst ein gutes Verständnis für Serviceprozesse mit.
- Sehr gute Deutschkenntnisse (C1/C2) – Du kommunizierst sicher mit deutschsprachigen Kund:innen. Weitere Sprachen wie Englisch, Italienisch, Spanisch, Französisch, Polnisch oder Griechisch (mind. B2) sind ein Plus.
- Tool-Kompetenz – Du arbeitest sicher mit CRM-Systemen und Übersetzungstools und findest dich schnell in neue Programme ein.
- Kommunikationsstärke & Kundenfokus – Du erkennst Kundenbedürfnisse schnell, reagierst einfühlsam, kommunizierst klar und findest immer die passende Lösung.
- Struktur & Eigeninitiative – Du arbeitest organisiert, denkst mit, handelst verantwortungsbewusst und behältst auch in stressigen Situationen den Überblick.
💡 Deine Zukunft: Diese Rolle ist dein Sprungbrett in die Welt der Kundenbetreuung und der Bildung. Mit deinem Beitrag gestaltest du aktiv die Zukunft unserer Kundenzufriedenheit!
Unser Weg, dein volles Potenzial zu entfalten:
- Wir wachsen zusammen: Setze Deine Karriere mit klaren Entwicklungspfaden und unserem Spark! Growth & Development Programm fort. Erhalte Zugang zu 1000en Kursen auf LinkedIn Learning, unserem Spark! Mentorship-Programm und monatlichen Learning Sessions. Nutze 30 kostenlose Lerneinheiten, um GoStudent selbst zu erleben
- Stärke durch Gemeinschaft: Engagiere Dich in einer unserer GoStudent Employee Resource Groups (ERGs) und setze Dich für Themen ein, die Dir am Herzen liegen.
- Top ausgestattet: Wir stellen Dir die notwendige IT-Ausrüstung zur Verfügung, damit Du von Tag 1 an bestens gerüstet bist.
Unser Bekenntnis zu Offenheit
Wir schätzen deine einzigartigen Fähigkeiten und deine Leidenschaft. Wir stellen nicht nach Alter, Geschlecht, Nationalität oder politischer Meinung ein – bei uns zählen dein Talent und deine Motivation. Selbst wenn du ein Einhorn bist – genau wie GoStudent: Glaubst du daran, einen positiven Einfluss zu haben? Dann bewirb dich, auch wenn du nicht alle Anforderungen erfüllst. Vielfalt macht uns kreativer, innovativer und stärker.
Möchtest du mehr erfahren? Dann besuche unsere Karriereseite unter „Wer wir sind“!
Bist du bereit, mit uns Bildung neu zu denken, dich in einem ambitionierten Team weiterzuentwickeln und einen echten Impact zu haben – dann bewirb dich jetzt! 🚀
Bitte lade deinen Lebenslauf im PDF-Format hoch, vorzugsweise auf Englisch, da das DOC-Format möglicherweise nicht unterstützt wird.
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Account Manager
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Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Rol: Account Manager
Konum: İstanbul, Çamlıca
Reklam ajanslarında Account Manager, Project Manager veya benzer bir pozisyonda 4+ yıl deneyimli,
Her an değişen önceliklere adapte olma ve ekibi organize etme becerisi yüksek,
İyi seviyede İngilizce bilgisine sahip,
Kalite standartları, sorumluluk düzeyi, motivasyonu ve enerjisi yüksek,
Müşterisiyle ve ekibiyle yakın çalışmayı seven, iletişimi güçlü Account Manager arıyoruz.
Req ID: 16669
#LI-midsenior #LI-EG2
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Ready to apply?
Apply to OLIVER Agency
Motion Designer
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Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Rol: Motion Designer
Konum: İstanbul, Türkiye
Çalışma Şekli: Hibrit
5 yıl ajans deneyimli,
Tercihan üniversitelerin ilgili lisans bölümlerinden mezun,
Sosyal medya ve dijital projeler için hareketli içerikler üretecek,
Trendleri yakından takip eden ve işlerinde uygulayan,
Kreatif süreçlere dahil olmayı seven,
Yaptığı her işi yükseltmek için çaba gösteren,
Takım çalışmasına uyumlu,
Enerjisi, motivasyonu yüksek Motion Designer arıyoruz.
Req ID: 16578
#LI-midsenior #LI-EG2
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Ready to apply?
Apply to OLIVER Agency
Account Manager
Share this job
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
ROLE: Hybrid AM/PM
LOCATION: Istanbul, Turkey
Time zone: Turkey
Onsite – 2-3 days in clients’ office
FTC – 12 months
A LITTLE BIT ABOUT THE ROLE AND TEAM
OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with this client in 2015 building out a language localisation team and since then we have launched multiple teams, and we are now embarking on our biggest venture with them in the form of a centralised adaptation global team.
With an unmatched history and tradition of creating iconic products, consumer connections and experiences, this client has been defining sport culture since the beginning. And they’re not done. We are working with this client to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs.
Our team will support clients' global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as client’s bespoke global adaptation global agency, working at the heart of their business.
We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.
WHAT IS REQUIRED:
- Working with globally supplied creative, delivering end to end management of large brand campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
- End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press
- Working with offsite / international hubs to deliver work
- Delivering project ownership, with support from the Account Team, including:
- Interrogating and adapting client briefs so they’re Production and Studio friendly
- Working with client to forecast and plan workloads
- Planning and booking the required studio resource with the Resource Manager
- Briefing work to the creative team to execute
- QC of all assets before sharing with clients
- Managing review and amends with clients
- Developing and managing project timelines
- Estimating how long a job will take
- Communicating project milestones to all relevant team members
- Final delivery of assets to client and media partners
- Work collaboratively within the team to deliver high quality work
- Daily and weekly status reports delivered both internally and externally with client
- Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so
- Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times
- Plan and schedule projects efficiently, therefore ensuring the optimum
use of company resources
- Communicate project status both internally and externally according to agreed
account process
- Oversee the creative output; acting as guardian to ensure quality is kept high
across all projects
- Strive to follow and implement the best practice production process within OLIVER and with clients
- A strong passion for sport and particularly for sportswear brand.
- Ideally a strong background in advertising campaign production.
WHAT GOOD LOOKS LIKE:
- 2-4 years experience working in an agency / high volume production environment
- Experience working in an advertising agency; sports and lifestyle category is a plus
- Experience delivering creative or creative production for retail and paid media campaigns
- Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
- Experience with multiple projects across multiple languages at once
- A solid understanding of channel best practices
- A mindset that thrives in a fast-paced environment, with high volumes of activity
- Be a solution focused team member, with confident communication skills both
internally and externally with client
- Strong project management skills and highly detail-oriented and organised
- Ability to quickly immerse in brands, problem-solve and be fully into role within 90
days
- Smooth team operations with flawless execution of projects on time and with excellence
- Confident in contributing to daily and project stand-ups
- A basic understanding of Adobe Photoshop, InDesign and AfterEffects and what
they’re used for
- Good understanding of how long things take and ability to estimate time required for creatives
- Experience in managing external stakeholder relationships such as media, wholesale or ecom partners
- Comfortable with working with remote clients and functional team in different time zones and cultures
- Experience managing projects from briefing to delivery
Req ID: 16466
#LI-midsenior #LI-EG2
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Ready to apply?
Apply to OLIVER Agency