Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.

A day in the life (Responsibilities)

• Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
• Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
• Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
• Evolve agentic development practices within the pod and champion their adoption across Toast
• Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
• Mentor and develop technical leadership within the pod and across teams
• Partner with engineering leadership and product to translate strategic goals into executable technical plans

What you'll need to thrive (Requirements)

• 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
• 10+ years of experience building and operating SaaS products, ideally AWS-hosted
• Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
• Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
• 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
• Ability and desire to communicate and influence at the executive level

What will make you stand out

• Experience managing or leading a small engineering team (2-4 engineers)
• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

As an Enterprise Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts across the Ireland. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas.  

What You'll Do:

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close new opportunities for growth working with large enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

  Experience You’ll Need:

• 5+ years Tech sales experience (selling either IT Infrastructure or SaaS)
• Consistent track record landing net "new logos"
• Strong track record of performance selling to End User Large Enterprise Accounts
• Understanding and experience working with channel
• Highly driven, goal oriented "get it done" attitude
• Experience selling a complex solution

About The Team

Rubrik’s Sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional growth and opportunity  through our world-class sales enablement program. Our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential, and take your career to the next level. All this while doing something truly purposeful, protecting the world's data.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.

A day in the life (Responsibilities)

• Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
• Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
• Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
• Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
• Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
• Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
• Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
• Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP, tool use patterns, or agentic frameworks
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
• Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Position Summary

Interactive Brokers is seeking a detail-oriented Enterprise DDQ/RFP Analyst to join our global team and serve as a key liaison between prospective institutional clients and internal subject matter experts. This role will be instrumental in supporting business development efforts by managing the end-to-end process of Due Diligence Questionnaires (DDQs) and Request for Proposals (RFPs) across all IBKR entities worldwide. The successful candidate will work on the ongoing build out and maintenance of our RocketDocs database platform to streamline and enhance our response capabilities.

Key Responsibilities

DDQ/RFP Management

• Manage global DDQ and RFP requests from institutional clients and prospects across all Interactive Brokers entities
• Coordinate with internal stakeholders to ensure timely, accurate, and comprehensive responses
• Review and analyze client requirements to determine appropriate response strategies
• Maintain response quality standards and ensure consistency across all submissions
• Track and report on DDQ/RFP pipeline, success rates, and performance metrics

Database Management & Technology

• Lead the build-out and implementation of the RocketDocs database platform
• Develop and maintain a comprehensive library of standardized responses and supporting documentation
• Ensure database accuracy, currency, and accessibility for global teams
• Continuously optimize database structure and content based on emerging client needs and regulatory requirements
• Train team members and stakeholders on database functionality and best practices

Stakeholder Management & Collaboration

• Partner with department heads and subject matter experts (SMEs) across Legal, Compliance, Risk Management, Technology, Operations, and Finance
• Facilitate knowledge transfer sessions and maintain strong working relationships with internal teams
• Coordinate review cycles and approval processes with appropriate stakeholders
• Serve as primary point of contact for DDQ/RFP-related inquiries

Process Improvement & Strategy

• Identify opportunities to streamline DDQ/RFP processes and improve response times
• Develop standardized templates, workflows, and procedures
• Monitor industry trends and competitor approaches to enhance our competitive positioning
• Support business development initiatives through market intelligence gathered from client requests

Required Qualifications

Education & Experience

• Bachelor’s degree in Business, Finance, Economics, or related field
• 3-5 years of experience in financial services, preferably with exposure to institutional sales, client onboarding, or business development
• Previous experience with DDQ/RFP processes in brokerage, asset management, or related financial services environment

Technical Skills

• Proficiency with database management systems and content management platforms
• Experience with RocketDocs or similar DDQ/RFP management software (preferred)
• Advanced Microsoft Office Suite skills, particularly Excel and PowerPoint
• Familiarity with CRM systems and project management tools

Core Competencies

• Exceptional written and verbal communication skills
• Strong analytical and problem-solving abilities
• Excellent project management and organizational skills
• Ability to work effectively across multiple time zones and cultural contexts
• Detail-oriented with strong quality control mindset
• Ability to manage multiple priorities and meet tight deadlines

Preferred Qualifications

• Experience working with global financial services organizations
• Knowledge of regulatory frameworks across multiple jurisdictions
• Understanding of prime brokerage, execution services, and institutional trading
• Experience with process automation and workflow optimization
• Project management certification (PMP, Agile, etc.)

Little more about the team:

The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.

What you’ll do in the role:

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
• Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
• Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
• Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
• Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
• Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
• Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
• Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
• Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
• Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
• Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
• Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

What you’ll bring to the role:

• 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
• Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
• Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
• Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
• Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
• Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
• Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
• Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
• Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
• A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
• Strong judgment, autonomy, and follow-through in fast-moving deal environments.
• A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
• A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

As a Strategic Finance Analyst, you will be an active contributor within Strategic Finance, partnering with Enterprise and regional stakeholders to support financial planning, performance analysis, and decision-making.

Reporting to the Senior Manager, Strategic Finance, you will independently own defined areas of analysis and planning, applying sound judgment to translate business activity into actionable financial insights.

We are looking for candidates who demonstrate strength across the following: Strategic Thinking, Data & Insight, People & Influence and Tactical Execution.

This role is based in our Dublin City Centre office and will be based on site 2 days a week. 

Responsibilities

Business Partnering & Influence

• Build effective working relationships with stakeholders across Enterprise functions
• Partner with business leaders to support financial planning and decision-making within your coverage area
• Communicate insights clearly and influence decisions through structured, data-driven recommendations

Financial Planning & Ownership

• Own financial models, forecasts, and KPI tracking for assigned areas
• Support the annual planning process (SPF), including budgeting and forecasting across global functions
• Deliver accurate and timely reporting, identifying opportunities to improve processes and outputs

Analysis & Insight

• Translate business performance into financial insights, identifying key drivers, risks, and opportunities
• Apply analytical rigor to validate data, assess trends, and improve the quality of reporting
• Present insights in a clear and compelling way to stakeholders at multiple levels

Strategic Thinking & Problem Solving

• Apply business acumen to connect financial results to broader business strategy
• Identify problems and opportunities within your coverage area and propose actionable solutions
• Select and apply appropriate analytical approaches based on context and business needs

Cross-functional Collaboration

• Work closely with global and regional finance teams to align on assumptions, reporting, and planning approaches
• Contribute to team initiatives aimed at improving tools, processes, and financial capabilities

Required Qualifications:

• 3+ years experience in Strategic Finance, FP&A, or Finance Business Partnering
• Bachelor’s degree in Finance, Accounting, Economics, or related field
• ACA/ACCA (or equivalent) with relevant post-qualification experience
• Strong financial modeling and analytical skills
• Ability to work independently within defined areas and manage multiple priorities
• Demonstrated ability to communicate insights clearly and work effectively with stakeholders
• Ability to translate business activity into structured financial analysis and recommendations

Desired Qualifications:

• Experience with finance systems (e.g., OneStream, Oracle, Hyperion)
• Experience improving reporting, planning processes, or financial tooling
• Exposure to working in a global or cross-functional environment

For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

About the role

We are looking for a Senior Product Manager to own and evolve one of the most important areas of the Typeform experience, product usage and growth.

This role sits at the intersection of Product, Data, Marketing, and Lifecycle. You will own the full journey across onboarding, activation, retention, and engagement, helping customers discover value faster and return more often.

The opportunity is significant. We have a strong testing and publishing motion, but there is still a large gap between users creating forms and becoming active, retained customers. This role is central to improving that journey and turning usage into sustainable revenue growth.

You will partner closely with Lifecycle Marketing, PMM, Research, Data, and Engineering to define and execute a clear growth strategy across the customer lifecycle. This is not a role for someone who waits for perfect information or builds roadmaps around ideas alone. We are looking for someone who starts with the problem, uses data to identify opportunities, and moves quickly to test and learn.

Things you will do

• Own the onboarding, activation, retention, and engagement product experience end to end
• Build and drive an integrated growth roadmap alongside Lifecycle Marketing and PMM
• Define product strategy for your area, grounded in customer insight, business impact, and data
• Identify friction points across the user journey and turn them into fast, testable opportunities
• Lead experimentation across onboarding flows, engagement loops, and retention initiatives
• Partner closely with Research and Data to deeply understand customer behavior and usage patterns
• Bring structure and clarity to prioritization, helping teams focus on the highest impact opportunities
• Drive measurable improvements across activation, repeat usage, and engagement metrics
• Influence cross functional teams across Product, Marketing, and Leadership to create shared accountability around growth outcomes
• Raise the quality bar across product thinking, experimentation, and execution discipline

What you already bring to the table

• Strong product management experience working on growth, onboarding, retention, or engagement problems
• A proven track record of improving product usage metrics that translate into meaningful business impact
• Deep experience with experimentation and hypothesis driven product development
• High comfort level working with product analytics tools such as Amplitude or similar platforms
• Strong product intuition and the ability to balance speed with thoughtful decision making
• Experience partnering closely with Lifecycle Marketing, PMM, Data, and Research teams
• Strong communication skills with the ability to simplify ambiguity into clear next steps
• A highly customer centric mindset, grounded in both qualitative and quantitative insight
• Bias for action, strong ownership, and the ability to operate effectively in fast moving environments
• Humility and openness to feedback, with a focus on outcomes over ego

Nice to have

• Experience working on PLG or SaaS growth motions
• Experience with tools such as Fullstory or equivalent behavior analytics platforms
• Experience scaling onboarding or lifecycle experiences across multiple customer segments
• Experience working on products with large scale usage and experimentation environments

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. 

This team is at the forefront of innovation, having brought to life some of the most exciting features we’ve launched in the past, such as multi-cloud databases, predictive autoscaling, and intelligent workload management. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most: AI search and retrieval, application development, and more.

This role can be based out of our Dublin office or remotely in the Ireland region.

About the Role

Product Managers on the Atlas team work side-by-side with engineering, design, marketing, and analytics to build scalability capabilities that our users trust and that work for the business. You’ll spend your time deeply understanding how customers grow their workloads, developing hypotheses about where scaling breaks down, and validating them with design solutions across Atlas and the MongoDB server. If you’re doing well, you will continuously be accelerating the rate at which our users can safely scale up, scale down, and horizontally scale their deployments.

Our engineering teams are responsible for ensuring that clusters can scale seamlessly as demand changes — from automatic vertical scaling to horizontal auto-scaling — while keeping customer operations and workloads highly available and performant. Achieving this requires clear scaling policies, strong observability into capacity and performance, and resilient mechanisms for rapid yet low-risk scaling actions across our distributed service.

In this role, you'll collaborate closely with engineering to strengthen and standardize how clusters scale in Atlas — defining strategies and features that make scaling across our multi-tenant, globally distributed platform safe, predictable, and low-impact for customers, from underlying MongoDB server capabilities through to Atlas automation and APIs..

Responsibilities

• Own the strategy and roadmap for key Atlas components to ensure customers have a frictionless user experience
• Champion rigorous tools, processes, and frameworks across a broad range of engineering organizations to drive high-confidence rollouts and operational stability
• Drive collaboration across engineering, marketing, sales, and executive leadership
• Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners
• Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction
• Be passionate about the data around your products, ensuring business impact can be measured and used to continually hone products towards excellence
• Partner strategically with field and go-to-market teams in customer engagements

Requirements

• 5+ years of product management or equivalent experience with a complex technical enterprise-focused product
• Solid technical skills. Our users are developers, devops, and ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for them. While not expected to write production code, you should be comfortable evaluating new technologies, exploring database technologies, and speaking authoritatively on any technical aspects of your portfolio
• Expert-level proficiency in one or more advanced technical topics. Ideally, previous experience as a developer, operations engineer, or similar
• Demonstrated success in solving problems for a developer audience, and delivering software products to market
• Skills to effectively establish and communicate product strategy & vision to all relevant stakeholders; ability to translate technology features into business benefits. Adept at navigating open-ended questions, effective at decision-making in a fast-paced team, relentless when identifying solutions and driving them to completion
• Strong team skills and experience to bring together diverse views, a can-do attitude, optimism, humility, and willingness to embrace the unknown
• B.S. in Computer Science or equivalent work experience

Nice to have

• Proficiency in managing large scale software rollouts, especially in ways to automate and cohort rollouts to prioritize different environments and customers
• Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face
• Database experience - MongoDB experience is a plus 
• Last, but not least, desire to take an active role in innovation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2263204862

MongoDB’s Developer Experience organization is responsible for ensuring developers across every major language ecosystem can use MongoDB seamlessly, intuitively, and idiomatically. We build and maintain the rich set of client libraries and integrations that serve as the primary interfaces to the database, spanning more than ten programming languages and frameworks.

We’re looking for a Senior Product Manager for Python Developer Experience who will champion MongoDB’s relationship with the Python community, ensuring Python developers and data scientists have the best possible experience using MongoDB. You’ll define the strategy and roadmap for our Python driver, integrations (such as with Django, Flask and FastAPI), and tooling, informed by the needs of the ecosystem. You’ll collaborate closely with a world-class, globally distributed engineering team, but your focus is outward: understanding and serving Python developers where they are.

You’re a strong fit if you have hands-on experience building with Python and can translate developer pain points into clear, actionable product direction. You thrive at the intersection of code and product, care deeply about developer experience, and have a passion for learning, experimentation, and community engagement.

You will own the strategic vision, product strategy, and roadmap for how MongoDB serves Python developers—defining how our portfolio of client libraries, framework integrations, and ecosystem partnerships should evolve to meet both current developer expectations and future trends in the Python ecosystem. Your work will shape how developers build with MongoDB, ensuring a seamless, idiomatic experience that balances short-term developer needs with long-term platform differentiation and secures MongoDB’s place at the center of modern Python stacks such as the FARM stack.

You will collaborate closely with engineering, documentation, DevRel, and community teams to deliver a cohesive developer experience, and act as a champion for the Python ecosystem within MongoDB. You’ll stay ahead of trends, identify strategic opportunities, and make evidence-based decisions that drive adoption and delight.

As part of onboarding, you will build and document an application using MongoDB and a Python framework of your choice to gain firsthand insight into the developer experience. You’ll also engage directly with community forums, conferences, and open-source contributors to deepen your understanding, validate direction, and build trust with developers.

This role can be based out of our Dublin office or remotely in Ireland.

About the team

We are a highly collaborative team of Product Managers, Engineers, Product Analysts, and Product Marketers all working together to make the experience of working with data easy and enjoyable for developers.

We are a distributed team; stretching from our offices in Dublin and NYC to other locations in  Europe, the US and Canada. Every now and then, we all meet in one place for project kickoffs, workshops, and other team events.

The ideal candidate for this role should have

• 3-5 years of product management experience with a track record of shipping developer-facing tools, integrations or APIs
• 3-5 years of commercial experience developing web applications in Python (the interviews for this position will include a live coding component meant to showcase your understanding of idioms, patterns, and evolving runtime environments) - including Django, FastAPI and Flask
• Experience with or exposure to Machine Learning and Data Science concepts and tools, including familiarity with common ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and data analysis libraries (e.g., Pandas, NumPy), as well as an understanding of data pipelines and model deployment
• Experience with AI development, including familiarity with Python AI frameworks and libraries such as Langchain, Langgraph, or LlamaIndex for deploying and managing AI solutions
• Ability to communicate sophisticated technical concepts simply and convincingly to a wide range of audiences
• Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them
• Curiosity, a positive attitude, and a drive to continue learning
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

Position Expectations

• Explore the problem space, build connections with your customer-base, interact with the users in the Python community, formulate the vision and the strategy and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
• Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
• Work closely with the product marketing and engineering teams to design, architect, implement and ship new capabilities of the MongoDB developer experience to delight users
• Collect and analyze data that will drive product decisions
• Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
• Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc  to be added to our portfolio
• Engage in various go to market activities such as collaborating on a marketing campaign, running a survey, or producing sales messaging

Success Measures

• In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with Python and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
• In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your  engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
• In nine months, you have produced at least two GA releases of tier 1 drivers or integrations, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263289662

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

MongoDB's Application Modernization Platform (AMP) team aims to grow the adoption of MongoDB by accelerating the rate at which legacy applications built on RDBMS can be modernized to MongoDB. The AMP team uses a combination of proprietary GenAI and deterministic tools combined with modernization techniques (methodologies) developed over numerous customer engagements to modernize legacy applications to MongoDB. This involves modernizing both the application tier by decomposing the legacy application into services and building modern services on MongoDB. Our modernization methodologies involve apply specialized tools that automate a wide variety of modernization tasks including analyzing legacy code bases to figure out how to disaggregate them, transforming legacy code (PL/SQL, T-SQL, Java, C#) to modern application frameworks on MongoDB, automated test generation, and side-by-side testing (legacy vs. modern).  

We are looking for a Solutions Architect to support the sales and delivery of modernization engagements. Candidates must be located in North America near an airport that will enable them to easily visit customer sites in North America or Europe.

This role will be based remotely in Ireland.

Roles Responsibilities

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience with modern software development processes and application architectures including (not an exhaustive list): agile development, domain driven design, microservice architectures, test-driven development, event-driven architectures, operational data layers, test automation, etc.
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Facilitate technical workshops and discovery sessions with customer architects, developers, and business leaders
• Experience installing and delivering complex demonstrations consisting of multiple applications deployed on Docker and Github Codespaces
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263346131

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Senior Manager for Support Center & Communications (SCC) and Pricing Experience, you will lead the strategy and execution behind Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues across their relationship with Toast. You will guide the evolution of our Support Center, communications platform, and billing and pricing experiences while partnering closely with product, design, engineering, support, and finance teams to deliver seamless, scalable solutions.

Working across the customer lifecycle—from awareness and understanding to action and resolution—you will empower customers to self-serve with confidence while using AI and automation to better understand customer context and surface relevant insights across support, billing, and account experiences. You will ensure clarity, consistency, and trust in how Toast communicates and charges for its products. Your leadership will drive improvements in customer experience, operational efficiency, and revenue integrity across some of Toast’s most critical customer-facing systems.

A day in the life (Responsibilities)

• Lead the technical vision and execution for Toast’s Support Center, communications platform, and pricing and billing experiences, driving measurable improvements in customer self-service and operational efficiency.
• Create leverage across product, support, and business teams by building scalable systems for self-service support, proactive communications, and account management.
• Apply AI and automation to support and account experiences, enabling better understanding of customer context (e.g., support history, knowledge, billing, and subscriptions) and surfacing relevant insights, actions, and guidance.
• Break down complex, cross-functional initiatives into clear, incremental milestones that deliver meaningful customer and business outcomes.
• Establish and uphold technical standards, architecture patterns, and best practices across the organization.
• Coach and mentor engineers and managers, helping them grow technically and as leaders.
• Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.

What you'll need to thrive (Requirements)

• 5+ years of experience leading high-performing product, platform, or customer experience teams in complex, cross-functional environments.
• Strong background in full-stack systems, with experience building customer-facing applications that integrate with a wide range of backend services, platforms, and data systems.
• Proven experience owning and scaling customer-facing platforms or systems that span multiple teams and touchpoints.
• Ability to translate broad, ambiguous strategic goals into clear roadmaps and execution plans.
• Demonstrated success partnering with product stakeholders to drive measurable outcomes
• Strong communication and leadership skills with experience influencing senior technical and product leaders and aligning teams around shared goals
• Track record of building inclusive, high-ownership teams and developing talent.

Bonus Ingredients (Nice to Haves)*

• Experience leading teams that sit at the intersection of customer-facing platforms and internal systems such as support, communications, or billing.
• Background in experimentation driven product development or optimizing customer journeys through data-driven experimentation.

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

This hybrid role is based in Dublin, Ireland (Full relocation provided).

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What is our Mission

Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally,  we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform. 

A day in the life (Responsibilities)

• Lead complex projects within a cross-functional collaborative and supportive environment.
• Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Iterate on our technical approach to data management in support our international strategy 
• Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
• Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
• Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
• Drive to work across our tech stack and support other engineers in resolving challenging problems
• Passionate about making users happy and seeing people use your product in the wild.
• Ability to embrace an agile mindset focused on delivering usable software.
• Experience with  fiscalisation, internationalization is a plus

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgresQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Greenhouse is looking for a Sales Development Representative to join our team.

Are you passionate about a long-term career in sales and learning about what makes a successful salesperson? Do you have the emotional intelligence to read people and quickly get them on board? Do you thrive in competitive environments? If so, read on!

As a Mid-market Sales Development Representative (SDR), you will have the opportunity to impact the bottom line and drive revenue through generating sales opportunities in a team-focused environment. Success in this role means hitting and exceeding monthly sales goals, staying ahead of daily metrics, and handling rejection in stride - all with the support of experienced managers. We have a strong focus on optimisation and welcome new ideas on how to improve our lead generation process.

Who will love this job

• A captivating communicator – you have no fear on the phone and demonstrate excellent written skills for crafting strategic outreach
• An evangelist – you believe in our product and are able to authentically tell the Greenhouse story
• A self-starter – you find process in ambiguity and strive to over-deliver on all your responsibilities
• A creative thinker – you discover new ways to approach your day-to-day and use data to build scalable campaigns
• A driven winner – you understand that every day is a new opportunity to be the top performer
• A competitor – you are fiercely self-driven while also being a collaborative teammate
  

What you’ll do

• Conduct market research to identify new potential customers and leads
• Execute on a personalized outreach strategy that includes emailing, cold calling, and LinkedIn messaging
• Qualify leads by learning about the prospect's approach to hiring and their unique recruiting needs
• Create new business opportunities for the company to grow revenue
• Collaborate with a dynamic and driven group of highly skilled SDRs to collectively achieve company goals and celebrate victories as a team
• Additional projects and responsibilities as business needs require

You should have

• A strong work ethic paired with effective prioritization skills
• An appetite for learning, with the ability to receive and implement feedback
• The ability to tailor written and verbal communication style to various audiences
• Familiarity with AI tools and a curiosity about how to apply them to your workflow
• Experience cold-calling and cold-emailing, a plus
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren’t always in alignment with a given role – but those are qualities we value at Greenhouse. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply.

Applicants will be required to provide evidence of their right to work in Ireland as part of the application process and it is pre-condition to any offer of employment.  Greenhouse is not in a position to support employment permit applications for candidates for this role. 

Greenhouse provides a variety of benefits to employees, including medical, dental, life and disability insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For Ireland-based employees, we offer 25 days' vacation and an employer matching pension program.

#LI-MS2

See yourself at Twilio

Join the team as Twilio’s next Security Engineer, Security Automation on Twilio’s Information Security Team.

About the job

This position is needed to assist Twilio’s Information Security Team operate more efficiently by improving and automating our critical security workflows.

As a Software Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle which includes requirements gathering with security teams, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. You will own, operate and maintain automated workflows that support various security programs including but not limited to cloud security, product security, Governance, Risk & Compliance (GRC)  and enterprise security, employing Agile methodologies to continuously deliver value to our partners.

Responsibilities

In this role, you’ll:

• Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches.
• Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale.
• Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy.
• Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively.
• Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability.
• Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs).
• Support on-call operations for tools, pipelines, and AI models owned by the team.
• Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems.
• Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
• Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
• Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
• Solid understanding of software security principles, secure coding practices, and security automation
• Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines
• Familiarity with infrastructure-as-code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker)
• Strong problem-solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams

Desired:

• Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices, with a focus on scaling automated incident response
• Proven ability to design and implement security automation frameworks that enable rapid delivery of reliable, reusable, and scalable automated solutions
• Strong interest in or hands-on experience with building and applying AI/ML models (including LLMs) to automate complex workflows in cybersecurity, compliance, or infrastructure operations
• Ability to bridge AI/automation capabilities with security strategy, driving adoption of next-generation solutions across cloud and enterprise environments
• Passion for continuous innovation in leveraging orchestration, automation, and AI to solve real-world security challenges

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Sales Development Representative.

About the job

This position is needed to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.

As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.

Responsibilities

In this role, you’ll:

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team

Desired:

• 1+ year of customer-facing experience 

Location

This role will be remote, and based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Are you a fluent German speaker based in Cork — or looking to build your career in Ireland? Canto is a global leader in digital asset management (DAM), trusted by 4,000+ customers worldwide. We are looking for a bilingual Account Manager to own our DACH portfolio of 250+ German-speaking clients across Germany, Austria, and Switzerland, operating from our Cork office.

Role Overview

You will own a portfolio of 250+ DACH customers, conducting business in German and English — driving renewals, expansion, and long-term platform adoption. You will act as a strategic partner, using data to identify growth opportunities, mitigate churn, and shape customer strategy throughout the annual lifecycle.

What You Will Be Doing

• Own 250+ DACH accounts — proactively identifying expansion, cross-sell, and renewal opportunities through value-based conversations in German and English.
• Execute renewal cycles ahead of subscription end dates, identifying churn risk early and influencing positive outcomes.
• Build 12-month customer roadmaps progressing each account toward their platform goals, with regular health checks and quarterly discovery conversations.
• Partner cross-functionally with Customer Success, Sales, Implementation, and Product to deliver a seamless customer experience from onboarding through renewal.
• Maintain accurate records in Salesforce (SFDC) with clear next steps, and communicate account health and recommendations to German-speaking stakeholders.

Qualifications & Experience

• Full professional fluency in German (spoken and written) — non-negotiable. Previous experience managing DACH customers is essential.
• 3+ years in Account Management or Customer Success in a SaaS environment with a proven track record of driving upsells, cross-sells, and renewals.
• Experience managing 200–300 accounts with a consistent record of exceeding expansion targets and maximising gross revenue retention.
• Proven ability to identify churn signals and present value-based solutions to executive-level DACH stakeholders.
• Proficient in CRM and CS tooling — Salesforce required; Clari, ChurnZero, and Pendo are a plus.

Why Join Canto in Cork?

• Use your German every day — bilingual fluency is a genuine advantage here, not just a box on a spec.
• Own a strategic territory — full DACH market ownership from day one, with direct influence on revenue outcomes.
• Grow with us — Canto is scaling fast; as the DACH portfolio grows, so does your opportunity.
• Hybrid flexibility — Cork-based with a balanced home/office arrangement.
• Collaborative, international team — diverse colleagues, open culture, and a company trusted by 4,000+ customers worldwide.

Fluent in German and ready to make an impact? Apply now — we'd love to hear from you.

This is a remote opportunity and we would be interested in applicants living in Ireland time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Ireland, the Base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in Spain time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Spain, the Base compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Powering the Future of Biotech Finance

Are you ready to play a key role in managing financial strategies for an innovative, fast-growing biotech company? As a Treasury Analyst at Legend Biotech, you'll have a unique opportunity to work at the heart of our global Treasury operations in Dublin, Ireland. Your work will directly support cash management, forecasting, and reporting, all while contributing to our mission of revolutionizing cancer treatment.

What can you expect?

• Financial Strategy & Cash Management: Prepare cash forecasts, intercompany funding, and FX projections, helping optimize liquidity and manage foreign exchange risks across the business. Your work will play a crucial part in the financial health of the company.
• Reporting & Executive Support: Produce detailed management reports on cash performance, cash management targets, and long-term planning. Work closely with Treasury leadership to provide insights and prepare executive-level presentations for key stakeholders.
• Operational Efficiency: Support day-to-day Treasury operations, including opening/closing bank accounts, administering online banking systems, and managing corporate card and travel accounts. Your organizational skills will help maintain smooth financial operations.
• Compliance & Process Improvement: Ensure all processes align with regulatory standards and participate in audit reviews and process walkthroughs. You’ll also contribute to continuous improvements in Treasury processes, optimizing efficiency and enhancing controls.
• Collaboration & Innovation: Work with cross-functional teams and be involved in projects that support both short-term and long-term business goals. Your teamwork will help drive operational excellence and innovation in the finance space.

Who are we looking for?

Education 

• Bachelor’s in Accounting or Finance 

Experience

• A minimum of 3 years of progressive Treasury experience
• Experience in a Global environment

Expertise

• Professional certifications such as ACT/IACT, CPA/CMA/ACCA/CIMA are a plus
• Knowledge of SOX financial controls on Accounting and reporting processes is preferred
• Experience with ERP systems (SAP preferred)

Language

• Fluent in English with excellent written and verbal communication skill

Strengths

• Collaborative and proactive, with the ability to manage multiple priorities
• Strong communication skills to work with all levels of the organization
• Excellent at financial modelling, forecasting, and reporting
• Highly organized with a keen eye for detail and process improvement
• Proficient in Excel, PowerPoint, and business reporting tools (Onestream preferred)

What do we offer you?

A fixed term contract of 9 months duration with a competitive salary package complemented by a range of fringe benefits.
Work in a supportive and innovative environment at our Dublin office, where we encourage learning and personal development.
Join a fast-growing, global company with a unique blend of start-up culture and financial stability, combining the cutting-edge biotech space with the financial assurance of a Nasdaq-listed company.

About Legend Biotech

Legend Biotech is a global leader in biotechnology, focused on developing, manufacturing, and commercializing life-saving cell therapies to treat chronic and life-threatening diseases like cancer. Founded in 2014, we are headquartered in Somerset, New Jersey, with over 2,400 employees across six global manufacturing sites. We’re committed to making a real difference in patients' lives worldwide.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms. 

A day in the life (Responsibilities)

• Develop and drive an architectural vision to support the ambitious goals for agents and agent development
• Be an active participant and an authoritative technical voice in FinTech product strategy discussions
• Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
• Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
• Evolve an ever more efficient way of working through agents and spread it across Toast
• Work directly with the product manager for the Team Agent space, collaborating to drive vision
• Be hands on and actively participate in development on the Team Agent
• Mentor and develop technical leadership across Team, and Fintech

What you'll need to thrive (Requirements)

• 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
• 10+ years experience building and operating SaaS products, ideally AWS hosted
• 1+ years experience using the latest in coding agents 
• A strong desire to lean all in on agentic development practices
• Passion for building autonomous agents
• Demonstrated ability to drive technical architecture for a company or highly scalable line of products
• A desire to work not only with technologists but also product owners and business leaders
• Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
• Ability and desire to communicate and influence at the executive level

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with enterprise integration using Apache Camel
• Experience architecting event-driven distributed systems using Apache Pulsar
• Experience defining test, build and deploy strategies
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

People Solutions Specialist (FTC)

As part of our HR Operating Model HR is created an agile and flexible team that focuses on solving cross-Business Unit (“BU”) talent challenges, supporting HR and enabling the BUs to continue driving improvement and moving away from traditional silos.  

The People Solutions team will sit within the Change and Workforce Transformation team and be aligned to a specific BU. It will work with the BUHR Team of Senior People Partners, People Services, and the Centers of Expertise (“CoE”) to lead specific projects that have been identified as key priorities. 

Projects may include enterprise-wide talent initiatives or activities that are BU specific. 

You will report to the Director, People Solutions. Location and time zone are flexible, as long as business needs are met. This is a fixed term contract until the end of 2026. 

Here’s what you’ll be doing: 

Solve our greatest talent challenges and implement solutions that deliver value to the overall Inizio group, HR, and the Business while furthering the development of our talent strategy.  

Specifically:  

• Support the BU and BU Sr. People Partners in the execution of HR plans and processes for their BU including recruiting and retention plans, career development, compensation and benefits processes, and talent management
• Collaborate with the CoEs to address HR needs at the BU level and provide input to the CoE methodologies and plans to adapt to the specific business divisions
• Escalate complex issues to Sr. People Partner and People Solutions as needed and regularly inform on performance, initiative progress, and risks
• Support the BU to address structural issues and provide input/help in implementing reorganization when necessary
• Articulate the capabilities, resources, and actions needed to close talent gaps or optimize the workforce  
• Proactively promote and maintain an environment where the company’s values are demonstrated
• Support the implementation of key HR initiatives
• Support the People Solutions Lead in working collaboratively across different teams / functions to deliver projects that improve / enhance Inizio HR practices
• Have the opportunity to work across the HR organization

What do you bring to the Role? 

• Experience with HR practices including training, organization design, HR metrics, performance management and compensation
• Excellent interpersonal and communication skills including the ability to collaborate cross-functionally 
• Ability to coach employees and managers
• Experience in development and implementation of HR initiatives  
• Ability to prioritize and manage HR processes
• Working knowledge of HR related laws and regulations
• Self-starter with proactive, consultative approach to partner with agency leaders
• Ability to maintain strict confidentiality
• Excellent project management and organizational skills  
• Desire to work both within your BU and across INIZIO

Why Join Inizio?

• Chance to deliver solution focused people initiatives
• Collaborative, purpose-driven global organisation
• Remote working model
• Competitive reward and benefits package

About iNIZIO

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Artificial Intelligence

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions at Inizio are made by our human recruiting team. We are committed to fair, inclusive, and human-led hiring practices.

#LI-PW2

#LI-REMOTE

The Senior Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base. In this role, you will develop a consultative relationship with a set of accounts, maintaining and growing those partnerships. Your goal is to provide proactive coaching and development regarding TKWW services to help paying vendors stay on track and see success with our platforms and services, ultimately meeting and exceeding business goals.

RESPONSIBILITIES

• Consultative Partnership: Build relationships with key vendor contacts and consult proactively with vendors in the SMB/Mid-Market space on how to achieve results with TKWW products, including storefront content and lead response cadence.
• Revenue & Retention Management: Maintain ownership and accountability of a regional/territory-based book of business to achieve monthly ACV targets.
• Direct Retention: Directly own vendor retention by managing manual and auto-renewals, and handling saves for both obvious and subtle requests to cancel or downgrade.
• Vendor Advocacy: Champion vendor sentiment by conducting proactive outreach and acting as the “voice of the vendor” to help leadership improve vendor satisfaction and long-term LTV.
• Strategy & Communication: Contribute to the redesign of vendor communication flows and email strategy as a Subject Matter Expert (SME).
• Onboarding & Performance: Conduct assigned account onboarding to set new vendors up for immediate success while remaining 100% compliant with all data, record-keeping, and reporting requests.
• Technical Leadership: Act as the primary point of contact for new hires and the go-to resource for technical issues and product-related queries. Cross-Functional Collaboration: Work with various teams to support strategic initiatives, resolve complex vendor issues, and drive operational improvements.

SUCCESSFUL ACCOUNT MANAGERS HAVE Experience:

• 5+ years of experience in a consultative renewal, retention, expansion, or cancellation role within a SaaS or similar environment. 
• Proven Performance: Ability to articulate consistent and proven performance against revenue goals and customer performance targets.
• Account Management: Experience owning a smaller, higher revenue/higher impact book of business and comfort with direct accountability for customer outcomes.
• Influencing Skills: Proven influencing and problem-solving skills, with the ability to get customers to “yes” in multiple situations using multiple tools.
• Communication: Excellent written, verbal, and virtual/in-person communication and presentation skills.
• Technical Proficiency: Proficient in Salesforce, Google Suite, and Gong.ai to track interactions, optimize outreach, and improve retention.
• Analytical Skills: Quantitative and analytical skills, including the ability to walk vendors through data/analytics.
• Working Hours: This role requires working US Eastern hours

 #LI-Hybrid

What's the opportunity? 

We’re hiring an Editor/Videographer to help shape how the world sees Fin, Intercom’s AI Customer Agent. As video becomes central to Intercom’s Mindshare strategy, this role will play a key part in scaling the quality and velocity of the stories we publish across Advocacy, Product Marketing, Product, and Events.

You’ll bring Fin to life through modern product and customer marketing stories, demos, explainers, event coverage, social clips and demand gen content. You’ll collaborate with cross-functional partners to turn complex ideas into simple, human, visual stories that resonate with the audiences shaping the future of AI-powered customer experience.

This is an opportunity to join as the team grows and contribute meaningful craft to a content engine that shapes how the industry understands Fin, the next generation of AI Customer Agents, and the change they represent.

Intercom’s video team sits at the heart of our Mindshare efforts. We create clear, compelling stories that explain how Fin works and show the impact it delivers for customers. Our mission is to help people understand the value of AI Customer Agents through straightforward, relatable, high-quality content.

As an Editor/Videographer, you will work across edits, studio, and location shoots. You will collaborate closely with the rest of the Content team, Product, Product Marketing and Events teams to support product launches, customer storytelling, and major industry moments. You will join a high-velocity environment where clarity matters more than complexity and where experimentation with new formats is encouraged.

What will I be doing? 

• Capture, edit and creatively craft customer stories, demos, explainers, event footage, social clips and demand gen content, delivering clarity, quality, and strong narrative flow
• Set up multi-camera studio shoots including camera operation, teleprompter, lighting, and audio to capture clean, reliable footage
• Film interviews and capture B-roll on location in client offices and at events, adapting quickly to different environments and setups
• Deliver polished edits in multiple aspect ratios (16:9, 1:1, 9:16), optimised for each platform’s requirements
• Repurpose longer video and non-video content into engaging video assets, using strong editorial judgment to identify the most compelling moments
• Ensure edits reflect Intercom’s visual style and brand standards, utilising and adhering to a visual system created by our Intercom Creative Studio team
• Apply platform-native and audience informed storytelling principles (hooks, pacing, structure, early clarity)
• Experiment with new formats and AI-assisted workflows to help evolve our storytelling and contribute to a culture of continuous creative improvement

What skills do I need? 

• Excellent editing skills with a strong sense of pacing, structure, narrative clarity, and social-first storytelling
• Proficiency in Adobe Premiere Pro, with openness to leveraging new editing tools such as Descript where they add value
• Confident camera operation using mirrorless or DSLR cameras in both studio and on-location environments
• A refined creative sensibility with strong visual taste and an instinct for what makes a moment engaging
• Strong sense of rhythm and musicality, able to select music that enhances tone, emotion, and narrative flow
• Solid audio recording ability including mic setup and monitoring
• Ability to perform audio post-production work in Adobe Audition or similar
• Basic After Effects skills for updating templates and incorporating motion into edits
• Highly organised with strong file-management discipline including clean project structures, version control, and reliable backups
• Proficient using Frame.io for video review and feedback
• Able to self-manage day-to-day work while collaborating closely with the wider video team
• Confident collaborating with cross-functional partners across Advocacy, Product Marketing, Product, and Events
• An avid curiosity for new technologies, particularly judicious use of AI in the creative process

Bonus skills & attributes 

• Experience running live-stream productions using an ATEM switcher workflow or similar
• Basic colour grading in Premiere or DaVinci Resolve
• Working knowledge of Riverside or similar for remote and async recordings

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're on the cutting edge of defining how AI agents should work — inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits at the heart of the Service Agent pillar — 12 teams and growing, building every capability that makes Fin work. You'll partner at the strategic pillar level: broad context across work streams, deep technical understanding of how Fin operates end-to-end, and the autonomy to decide where you need to go next. When we need a new work stream spun up from scratch — a brand new team, an ambiguous problem space, aggressive timelines — you're the person who makes that happen.

The competitive landscape is intense. Fast-moving AI-native startups are coming hard for this space, shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure, who can maintain technical excellence while moving at startup speed within a company that has the resources and customer base to make that speed count.

What will you do?

• Partner at the strategic pillar level. You'll have broad context across work streams and use that to inform technical strategy and investment priorities. What should we care about? Where should we invest? Where do you need to step in? These are your decisions.
• Spin up 0-to-1 work streams. Bring together engineers who've never worked as a team, disambiguate the problem space, build momentum under aggressive timelines, set high expectations, and drive execution.
• Execute on the most ambiguous, highest-stakes problems. You're hands-on. You write code, you ship features, you're deep in the weeds. We've seen too many Principal Engineers who are brilliant but too far from execution to be effective here.
• Lead experimental work at the AI frontier. Run your own A/B tests, do prompt engineering, build evals, and calibrate accuracy, cost, and latency for LLM-powered features. Much of what we're building are new paradigms for customer-facing software.
• Shape long-term technical strategy through execution. Your hands-on work informs the architecture. You're simultaneously building and thinking about what needs to change about how we build products — data models, system design, the shift from GUI-first to agent-first interfaces.
• Work across the full stack in an AI-first development environment. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development and help shape how the entire engineering org works.
• Raise the bar for the people around you. Give direct, actionable feedback that changes outcomes. We don't need someone who mentors juniors on the basics — we need someone who can accelerate and grow the senior and staff engineers around them.

What are we looking for?

The core requirement: engineering depth and product thinking. We need someone who combines deep engineering ability with strong product and design instincts — not one or the other. We don't want engineers who are technically brilliant but disconnected from the product. And we don't want product-minded engineers who have great instincts but can't execute at the level this work demands. You need to be able to both build complex systems AND identify the right problems to solve. This is the single most important dimension we evaluate on.

Beyond that:

• Operated at real scale and has builder energy. You've likely spent time at companies operating at significant scale — the kind of environment where you've seen what large-scale distributed systems actually look like in production. But you also have startup DNA: urgency, resourcefulness, a bias toward building over discussing.
• AI fluency. You're actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software. This matters more than any specific stack experience.
• Deep technical depth with breadth. You can go deep into the weeds on at least one technical domain, but you also navigate complex multi-team systems with ease. In conversation, you move fluidly from business context to technical strategy to implementation details.
• Communication as a superpower. You can explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details. This role lives and dies on your ability to communicate across every level.
• Extreme autonomy. You partner with the Engineering Director on where you think the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of engineer who waits to be told what to work on, this isn't the right role.
• Critical thinking about the business. You understand what Intercom is optimizing for and translate that into technical decisions. Which work streams need investment? Where are we falling behind? What should we defund to go harder somewhere else? You think at this level naturally.
• At least ~10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.
• Stack agnostic. We use Ruby on Rails, React (migrating from Ember), and AWS. But AI tools increasingly abstract the stack — what matters is your ability to learn, build, and operate effectively with tools like Claude Code. If you're great with a high-level programming language and fluent with AI-assisted development, you'll be productive fast.

Why Intercom, why now?

Fin is #1 — and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.

A rare pivot that actually worked. Intercom has been building for 15 years — deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster..

AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities — MCP servers, skills, shared tooling — that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Ready to make a difference by utilizing your talents? Join a team driven by a mission to help patients, and a culture focused on developing medical device and diagnostic solutions.

Surmodics is pursuing highly differentiated medical devices that are designed to address unmet clinical needs and engineered to the most demanding requirements. This key growth strategy leverages the combination of the Company’s expertise in proprietary surface technologies, along with enhanced device design, development and manufacturing capabilities. The Company mission remains to improve the detection and treatment of disease.

Job Summary
The Production Operator as a member of the production team is responsible for performing a variety of production assembly operations, rotating through the production/manufacturing area and producing finished product in accordance with appropriate procedures and standards.  This role is based in our facility in Ballinasloe, Co. Galway and the working week is a 4 day compressed week from Monday to Thursday.   

Responsibilities

• Meet required production outputs in terms of quality and quantity ensuring customer expectations are met.
• Follow written instructions in full while performing all tasks ensuring that all paperwork is completed and signed off appropriately.
• Complete all required documentation accurately, clearly, and completely in line with specific procedures and GMP & GDP standards.
• Train on multiple steps and rotate between tasks as required/directed.
• Integrate into the production team, exercise a high level of attention in performing all tasks.
• Contribute improvement ideas and participate in continuous improvement activities.
• Check products passing through workstations on the production line to confirm they are properly assembled, highlight and remove any defective products.
• Set up equipment and operate test equipment on line.

Experience and Qualifications

• Pass leaving cert, ideally with previous experience in a regulated production environment.

Competencies and Attributes

• Must be able to accurately follow work instructions and procedures.
• A good team player who works well in a small team environment.
• Attention to detail is essential in the performance of all duties.
• Good interpersonal skills, builds effective relationships with employees in other Dept’s, i.e. Technicians and Engineers.
• A self-starter takes initiative in the performance of their duties.
• Gradually gains more knowledge of the regulatory environment in which the business operates.

What Surmodics offers:

We offer competitive rewards & compensation to meet the needs of our employees, and this includes: 

• Competitive Salary Package
• 4 day working week
• Life assurance cover
• Recognition Awards 
• Career advancement opportunities

Surmodics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sexual orientation, gender identity, national origin, disability, civil status or members of traveller communities.

THE ROLE

Lead the strategic execution of our international revenue (IR) and accounts receivable (AR) operations, serving as a critical partner within the Order to Cash organization. You will bridge the gap between technical accounting compliance and commercial strategy, advising cross-functional teams on complex global deal structures and revenue recognition. As a strategic leader, you will drive operational excellence, oversee statutory reporting, and champion automation initiatives to scale our global financial processes.

WHAT YOU’LL DO

• GTM & Technical Advisory: Partner with regional Deal Desk and Sales teams to evaluate contract structures, providing clear guidance on ASC 606 compliance and ensuring new business models are integrated seamlessly into our global framework.
• Operational Revenue Leadership: Lead the international revenue close and AR accounting processes, ensuring the highest standards of accuracy in reporting, reconciliations, and intercompany eliminations across multiple jurisdictions.
• Strategic FP&A Partnership: Collaborate closely with FP&A and Treasury to provide highly accurate revenue analytics and forecasts for deferred revenue, RPO, and cash collections, directly influencing global business decision-making.
• Audit & Control Management: Drive the execution of SOX controls and coordinate international statutory audits, delivering precise documentation and proactive insights to internal and external auditors to ensure global compliance.
• AI & Automation Transformation: Champion the deployment of AI-powered tools and intelligent automation to streamline contract reviews and anomaly detection, moving the function toward a data-driven, automated future.

WHAT YOU BRING

• Deep Technical Proficiency: Robust knowledge of ASC 606 within the technology sector, with specific experience managing revenue across SaaS, hardware, and hybrid business models.
• Global Accounting & Statutory Knowledge: Solid understanding of international accounting principles and the complexities of multi-entity consolidations and statutory reporting requirements across different regions.
• Systems & Digital Fluency: Practical experience with enterprise-grade ERPs (like SAP or NetSuite) and a proactive mindset toward adopting machine learning and automation tools to enhance financial workflows.
• Collaborative Leadership: Proven experience managing accounting professionals and the ability to partner effectively across Finance, IT, and GTM functions to solve complex operational challenges.

We are primarily an in-office environment, and therefore, you will be expected to work from the Dublin, Staines or Prague office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI ON-SITE

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the country from start of employment 

Sales Associate Schedule

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role overview:

The Manager, People Technology Platform Engineering (Workday) is responsible for leading a team of Platform and Integration Engineers and being responsible for the design, delivery, and continuous evolution of SIE’s global Workday platform.

Working with the Director, People Technology Services, this role combines people leadership with platform accountability, ensuring that the team delivers scalable, reliable, and well-architected solutions across the People Technology ecosystem. The role is responsible for shaping how the platform is built and operated, balancing delivery execution with long-term system sustainability.

This role operates within an Agile product delivery model and plays a critical role in establishing a focused, engineering-led operating model. The manager partners closely with Product, Data, and Architecture team members to align platform capabilities with business priorities.

Operating in a global, matrixed environment, this role leads a distributed team across regions, ensuring alignment, consistency, and high-quality outcomes across time zones.

What you'll be doing:

Engineering Leadership & Team Development

• Lead, coach, and develop a team of People Technology Platform Engineers and Integration Engineers (P3), setting clear expectations for ownership, engineering quality, and delivery outcomes
• Build a culture of accountability, continuous learning, and engineering excellence
• Ensure team members develop both domain depth and platform engineering capability
• Lead performance, provide regular feedback, and address performance issues directly and constructively
• Ensure appropriate coverage across platform domains while maintaining balanced workloads

Platform Ownership & Strategy

• Oversee the design, stability, and continuous evolution of the Workday platform across domains
• Ensure solutions are scalable, maintainable, and aligned with platform architecture and engineering standards
• Guide design decisions and trade-offs, balancing immediate delivery needs with long-term platform health
• Partner with leadership to shape the roadmap and evolution of People Technology capabilities

Delivery Leadership & Execution

• Be responsible for the effective delivery of platform changes across both run and change initiatives
• Establish and maintain structured delivery mechanisms (e.g., backlog management, sprint cadence, prioritization frameworks)
• Ensure work is clearly defined, prioritized, and aligned with business outcomes and team capacity
• Monitor delivery progress, remove blockers, and ensure timely, high-quality outcomes
• Balance responsiveness to partners with sustainable delivery practices

Platform Operations & Reliability

• Ensure the reliability and performance of the Workday platform through effective operational practices
• Supervise issue management, ensuring root cause resolution and continuous improvement
• Identify systemic issues and drive structural improvements to platform stability and scalability
• Track and improve key performance indicators related to platform reliability and delivery effectiveness

Stakeholder Partnership & Demand Shaping

• Partner with the business to translate business needs into structured, actionable work aligned with platform capabilities
• Provide clear communication on priorities, delivery timelines, risks, and trade-offs
• Manage expectations, ensuring alignment between demand and delivery capacity
• Influence toward scalable, platform-aligned solutions rather than one-off requests

Multi-functional & Global Collaboration

• Collaborate with Product, Integration, Data, and Security teams to deliver cohesive, end-to-end solutions
• Coordinate cross-domain initiatives, ensuring alignment across platform components
• Lead effectively across a distributed team, establishing working rhythms that support collaboration and productivity
• Bring up appropriately when architectural, cross-team, or capacity constraints arise

Governance, Compliance & Engineering Standards

• Ensure alignment to data privacy, security, and audit requirements across platform solutions
• Reinforce engineering standards, design patterns, and governance practices
• Ensure consistent documentation, testing, and release management practices
• Contribute to the evolution of operating models, standards, and ways of working

What we're looking for:

• 8+ years of experience with enterprise platforms, including hands-on experience with Workday
• 3+ years of experience managing individual contributors in a delivery or engineering environment
• Demonstrated experience leading delivery and operation of enterprise platforms, balancing run and change activities
• Strong understanding of Workday and HR processes, with the ability to guide solution design and platform decisions
• Experience establishing structured delivery models, including backlog management and Agile practices
• Proven track record to operate in a global, matrixed environment, leading distributed teams across regions
• Experience working directly with partners to shape demand, prioritize work, and communicate delivery outcomes
• Strong problem-solving and organizational skills, with the ability to manage competing priorities and trade-offs

Preferred Qualifications

• Experience leading Workday or enterprise platform engineering teams
• Familiarity with Agile product delivery models and platform operating models
• Experience working in both consulting/advisory and internal delivery environments
• Exposure to multiple Workday domains (e.g., Absence, Compensation, Talent, Integrations)
• Experience contributing to platform strategy, architecture, or engineering standards

Profile

• Strong engineering leader who brings structure, clarity, and rigor to platform delivery
• Able to balance short-term delivery needs with long-term platform sustainability
• Effective communicator who can translate between business priorities and technical execution
• Builds trust through consistency, transparency, and accountability
• Comfortable making decisions and managing trade-offs in a sophisticated, fast-paced environment
• Experienced in leading across time zones and cultures, maintaining alignment and momentum
• Focused on outcomes, ownership, and continuous improvement

Role overview:

We’re looking for a Staff Business Systems Analyst to own the strategy roadmap and execution of large projects on Enterprise Services platform, with a strong focus on ServiceNow. This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services. 

You’ll act as a strategic thought partner and hands-on leader, driving enterprise-wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise.  

What you'll be doing:

• Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities
• Translate complex, ambiguous business needs into scalable, user-centered solutions
• Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist)
• Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams
• Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack)
• Guide backlog prioritization and own delivery of key initiatives
• Ensure solutions align with security, privacy, and governance standards
• Find opportunities for automation, optimization, and AI-driven improvements
• Establish and promote procedures, standards, and scalable design patterns

Reporting, Analytics & Operations:

• Define and deliver reporting and analytics solutions using ServiceNow dashboards and performance analytics to deliver actionable insights
• Partner with team members to establish benchmarks and success metrics, tracking platform performance and business outcomes
• Support day-to-day platform operations, including backlog triage, issue analysis, and continuous service improvements
• Monitor system usage, trends, and data quality to proactively identify optimization opportunities

What we're looking for:

• 10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments
• Strong hands-on experience with the ServiceNow platform and its ecosystem
• Proven track record delivering enterprise-scale, multi-functional solutions
• Deep understanding of integrations, data flows, and enterprise architecture
• Ability to break down sophisticated problems and drive alignment across diverse stakeholders
• Experience working in Agile environments and across the full SDLC

Technical Expertise:

• ServiceNow modules: ITSM, HRSD, SPM, WSD, App Engine, Now Assist, Reporting, Integrations
• Enterprise platforms: Workday, SAP, Okta, Microsoft 365, Slack
• Proven understanding of integration patterns and standard processes
• Familiarity with AI technologies and automation is a plus
• Knowledge of cloud-based SaaS/PaaS architecture

How You Work:

• You think strategically but are comfortable diving into details when needed
• You build strong, trust-based relationships and influence without authority
• You communicate clearly across both technical and non-technical audiences
• You’re proactive, organized, and focused on delivering high-quality outcomes
• You thrive in sophisticated, fast-moving environments

Nice to Have:

• ServiceNow certifications (CSA, CIS, etc.)
• Experience with platform governance or Center of Excellence (CoE) models
• Background in global or enterprise-scale organizations

Why This Role Matters:

This role plays a critical part in how our organization operates and scales. You’ll directly influence how employees interact with enterprise systems, enabling better experiences, smarter workflows, and more efficient operations.

If you’re eager to play a pivotal role in crafting and driving enterprise-scale solutions that directly impact how teams work and thrive, we’d love to hear from you.

Senior Machine Learning Engineer, Optimisation (Gurobi)

Do you want to join a Machine Learning team committed to enhancing the PlayStation

experience for hundreds of millions of users and also game studios? Are you passionate about solving complex constrained optimisation problems at scale? We are building advanced decision systems that drive pricing, promotion planning, and large-scale commercial strategy across the PlayStation ecosystem. These systems directly deliver highly impactful recommendations to our studios and have strong leadership sponsorship.

We are looking for an experienced engineer with deep expertise in mathematical optimisation and operational research, particularly using tools such as Gurobi or OR-Tools, to design and deploy production-grade optimisation systems. You will work within the ML teams in the DTIS organisation, on high-impact, executive-sponsored projects and collaborate closely with Product, Business, and others in Engineering, to transform complex business constraints into scalable solutions.

What You’ll Do

• Design and implement large-scale optimisation models using industry-standard
• solvers, such as Gurobi.

Build decision systems that:

• Incorporate predictive signals from machine learning models (e.g., forecasts and scoring models).
• Operate under multiple operational and business constraints.
• Automatically balance trade-offs across competing objectives.
• Improve existing workflows to maximise the core usage of the Gurobi solver and reduce
• job runtime
• Partner closely with ML engineers, product teams, and business stakeholders to integrate predictive models into downstream systems.
• Conduct scenario analysis and uplift forecast to support strategic planning.
• Mentor and guide junior machine learning engineers, providing technical leadership and
• raising the bar of technical quality.
• Thought-lead and influence technology strategy and product roadmap through OR/ML lens, contributing to the development and execution of overall OR/ML strategy.

You Bring:

• Advanced degree (Master’s or Ph.D.) in Operations Research/Applied Mathematics/Data Science, specialising in optimisation problems.
• Strong hands-on experience with Gurobi, OR-Tools.
• Industry experience building, deploying, and owning Gurobi or ORTools-driven optimisation systems in production.
• Strong programming skills in Python, Java, with experience integrating optimisation solvers into cloud-based backend systems
• Excellent communication skills and ability to bridge technical solutions with business objectives, to convey complex concepts to stakeholders with little knowledge of OR or ML.
• Experience working with outputs from machine learning models and incorporating them into downstream decision-making pipelines.
• Excellent resilience and problem-solving skills, with the ability to navigate through fast-changing conditions to land results.

Preferred Qualifications:

• Experience in promotion calendar optimisation using Gurobi.
• Experience with large-scale structured data manipulation and processing, using
• Databricks, PySpark, Snowflake.
• Experience in running online A/B testing for predictive models and improving relevant
• Experience working with custom ML platforms for continuous integration, deployment,and monitoring of machine learning models.
• Experience in the gaming industry.
• Experience working with cross-timezone teams.

Engineering Manager, Machine Learning

Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.

We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.

What You’ll Do

Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.

Build a high-performing, inclusive team by:

• Coaching and developing engineers across ML and OR disciplines
• Providing clear feedback, career growth, and performance management
• Hiring and retaining top talent

Improve large-scale optimisation systems that:

• Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
  
  
• Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.

Partner closely with Product, Business, and regional stakeholders to:

• Translate business goals and constraints into optimisation frameworks.
  
  
• Align on tradeoffs between short-term performance and long-term strategy.
  
  
• Resolve conflicting priorities through data-driven decision-making.

Ensure systems are explainable, trustworthy, and actionable by:

• Providing clear reasoning behind model-recommended decisions.
  
  
• Enabling debugging and traceability across ML and optimisation components.
  
  
• Driving adoption with business and product stakeholders.

You Bring:

• Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
• Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
• Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
• Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
• Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• MS, or PhD in Computer Science, Machine Learning, Operational Research

Preferred Qualifications:

• Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
• Experience in pricing, promotions or marketplace optimisation.
• Experience in modelling demand elasticity and forecasting.
• Experience in the gaming or digital content industry.
• Experience working with globally distributed functions and teams.

Role overview:

At SIE we want to enable PlayStation to deliver on its promise to be the Best Place to Play by making it the Best Place to Work! One way that we aim to achieve this by providing information and technology platforms that enable seamless working, communication and collaboration with colleagues and partners anywhere in the world.

The SIE IT Foundational Services department implements, enhances and supports products and services that underpin PlayStation’s business operations. SAP is a strategic solution in this space, and the platform currently comprises SAP S/4HANA, BW, and IBP. We are looking for a hands-on Global SAP Sales Ops Functional Analyst to drive, manage and support the delivery of technical solutions to ensure that the platform continues to meet the sales and distribution needs of the business globally.

You will collaborate with business partners from the Sales & Operations business functions to understand business goals and to identify and communicate how technical solutions can achieve them. You will do this by gathering, analysing and prioritising business requirements, and by working with business and technical teams to design, agree and coordinate the delivery of technical solutions that align with business strategies.

What you will be doing:

Helping to design, implement and support SAP S/4 HANA capabilities that underpin sophisticated sales and distribution business processes, including (but not limited to) order management, material master, pricing, ATP, MRP, delivery processing, billing, and customer order related reporting, by:

• Translating business strategy into product strategy
• Identifying business partners and engaging with them to discover, understand and define business problems and opportunities.
• Understanding existing business processes, mapping out process flows and identifying areas for improvement.
• Providing guidance and recommendations to business partners, driving standardisation and adoption of SAP standard processes globally whenever possible.
• Owning the scoping, prioritisation, management and reporting of progress against identified S&O initiatives.
• Working closely with internal and third-party business and technical teams to analyse and assess the impact of change requests on the SAP platform.
• Eliciting and analysing business requirements to document and agree functional design specifications, ensuring that they receive the appropriate level of approval.
• Analysing AS-IS and TO-BE system processes and configuration to assess impact on SD, MM and integration with FI-CO activities.
• Validating the approach for delivery of system changes to ensure proper testing and documentation is completed.
• Interface design, and co-ordinating and assisting with integration testing as required.
• As required, working closely with internal and third-party technical teams to analyse and resolve production issues across the SAP platform.

What we are looking for:

At PlayStation we are driven by the desire to ensure that PlayStation remains the best place to play and the best place to work. This drive is fuelled by our core values: we are looking for people to join us who are passionate, trailblazers and have a one team mindset.

These values and behaviours are evident throughout your previous experience:

• Technical SAP S/4 HANA experience, with hands-on experience of product implementation and production support primarily in Material Management (MM) and/or Sales & Distribution (SD);
• Working across the full lifecycle of technology-enabled change: from requirements definition through solution design, build, testing to transition to live operation.
• Sound understanding of the following areas:
• Supply chain and logistics in a Fast-Moving Consumer Goods (FMCG) environment.
• Product data management including Bill of Materials.
• Data interfaces and system integration, including EDI and other interface solutions which involve IDOC interfaces between SAP MM/SD and non-SAP third-party warehouse, carrier and master data systems.
• Key integration points between SD/MM/Purchasing/FICO.
• Sales and Purchase to Pay scenarios, requisition release strategies and SAP PO and inventory functionality.
• Warehouse environments and processes.
• Working with offshore / near shore service providers
• Comfortable dealing with senior team members and willing to challenge them based on sound reasoning.
• Strong analytical and problem-solving skills.
• Working within controlled/compliance-based environments (particularly Sarbanes Oxley) would be beneficial.

Your technical development and support competencies will include the following:

• SAP S/4 HANA
• FIORI
• Experience of designing, implementing, and supporting sophisticated ABAP and Idoc developments

The Opportunity

Okta is expanding. As we solidify our position as the world’s leading identity provider, we are looking for a high-energy, entrepreneurial Emerging Account Executive to join our growing CEE team. 

This role is designed for a true "Hunter": your primary mission is to capture new logos and establish Okta as the standard for identity in the region, while strategically growing our existing install base.

What You Will Do

• New Logo Acquisition: Act as the primary engine for growth in the CEE region, focusing on identifying and closing new business opportunities within the Emerging segment (under 300 employees).
• Expansion & Growth: Manage and grow the existing install base, working with customers post-sale to accelerate adoption and identify upsell opportunities.
• Active Prospecting: Drive a high-volume outbound strategy to build a robust sales pipeline from scratch.
• Value-Based Selling: Navigate complex sales cycles and qualify opportunities using Okta’s sales methodology to ensure a perfect fit for the customer’s needs.
• Partner Ecosystem: Form long-term relationships with local resellers and system integrators to extend Okta’s market reach and drive regional adoption.
• Collaborative Selling: Partner closely with our Sales Engineers (SEs) to deliver compelling product demonstrations and technical validation that solve real-world customer problems.
• Marketing & Events: Actively collaborate with the Marketing team to drive attendance for regional events, webinars, and roundtables, turning field activity into a qualified sales pipeline.
• Travel: Ability to travel approximately 25% of the time to engage with customers and partners on-site.

What You Bring

• High Energy & Passion: You are genuinely excited about how technology—especially AI—is transforming the way organizations operate and secure themselves in the Digital Age.
• Hunter Mindset: You are a resilient, driven self-starter. You have experience in sourcing and outbounding and thrive in high-activity environments.
• Growth Mindset: You are a lifelong learner with a relentless desire to develop your sales craft; you are coachable, proactive in seeking feedback, and view every challenge as an opportunity to grow.
• SaaS Experience: A track record of success selling SaaS; experience in value-based selling at the C-level is essential.
• Team Player: A collaborative spirit with a desire to work alongside SEs and Marketing to win as a team.
• Ecosystem Awareness: A strong desire to build and nurture a professional network within the CEE reseller and partner community.
• Communication: excellent verbal and written communication skills. Fluency in German and/or French is a plus.

You might also have:

• Understanding of and experience with Identity & Access Management, Single Sign-on and API-based solutions is always great but definitely not a must have
• BSc/BA degree or equivalent preferred (but not essential)

#LI-Onsite 

P10375_3432217

The Opportunity

We are seeking an experienced EMEA Benefits Manager to oversee and optimize our regional benefit programs. Based in Dublin and reporting to our US-based leadership, you will lead the implementation, day-to-day administration, and compliance of Okta's Total Rewards offerings across the EMEA region.

The ideal candidate is a data-driven problem solver with strong business acumen, capable of translating complex data into financial projections and actionable strategy. You must be an execution-focused leader who excels at managing multiple deadlines, building cross-functional relationships, and influencing stakeholders at all levels of a global, matrixed organization.

What you’ll be doing

• Deep Regional Expertise: Serve as the subject matter expert for complex, region-specific programs, particularly focusing on pension governance, healthcare trusts, and employee councils across EMEA.
• Vendor Procurement & Governance: Own the full vendor lifecycle for regional insurance carriers, brokers, and third-party administrators. Lead comprehensive onboarding, overseeing contract negotiations, security protocols, and data privacy reviews, while driving ongoing accountability through SLAs and Quarterly Business Reviews (QBRs).
• Strategic Administration & Integration: Manage the end-to-end administration of health, retirement, and wellbeing initiatives. Drive seamless data exchange between vendors, payroll, and internal HR platforms to minimize administrative friction and maximize data integrity.
• Compliance, Risk & Benchmarking: Proactively monitor the EMEA regulatory landscape and conduct regular audits to ensure strict compliance with local laws. Conduct regional market research to ensure offerings remain highly competitive.
• Cross-Functional Partnership: Partner closely with EMEA Payroll, People Operations (POPS), Finance, and Legal to ensure flawless program delivery, accurate taxation, and cohesive alignment across G&A functions.
• Data & AI Integration: Utilize Workday and ServiceNow to track and report on key metrics. Leverage AI tools to analyze plan utilization, forecast costs, and personalize employee communication.
• Program Evolution: Challenge the status quo to streamline administrative burdens. Document, implement, and automate processes in close partnership with the People Operations team.
• Employee Experience & Escalations: Act as the highest level of regional escalation for complex benefits inquiries, ensuring a high-touch, empathetic, and seamless experience for Okta employees.
• Communication & Education: Act as a subject matter expert for the People & Places community, managers, and employees, ensuring clear, effective delivery of benefit updates and educational resources.
• Global Strategy Alignment: Maintain the team’s global project portfolio via SmartSheets and assist with overarching global rewards strategy initiatives as required, ensuring EMEA is represented in global design.

What you’ll bring to the role

• Experience: Degree in a related discipline with 8+ years of experience in a regional Benefits role within a multinational environment.
• EMEA Expertise: In-depth knowledge of complex benefits regulations, labor laws, and tax compliance across the EMEA region.
• Analytical & Financial Rigor: A metrics-focused mindset with the ability to interpret quantitative/qualitative data, project financial impacts, and translate insights into actionable business recommendations.
• Execution & Project Management: Highly execution-driven with the ability to manage multiple, deadline-focused initiatives with high precision and autonomy in a dynamic, fast-paced environment.
• Relationship Building & Influence: A track record of building trust across a matrixed organization, with the communication skills to present information effectively and influence diverse stakeholders at all levels.
• Technical Proficiency: Strong command of Google Workspace and Workday, AI tools (i.e. Gemini, Notebook LM).

#LI-RB4

#LI-HYBRID

P24947_3396396

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Buying Programs Strategy & Operations Team

Okta’s Buying Programs Strategy & Operations team is responsible for closing complex commercial contracts by providing Sales teams with business process and policy insights, as well as strategic and operational support. 

The team sits within the broader Go-To-Market Strategy and Operations organization, which drives strategy through execution for Okta’s durable growth. As a member of GTM S&O, you will have the opportunity to learn about and contribute to Okta's business from all angles, including standardizing policies and systems to scale operations as well as collaborating with product teams to roll out new offerings.

The Manager, Deal Strategy Opportunity

In this role, your primary function will be to strategically and effectively model and structure non-standard proposals and contracts that mutually benefit Okta and its Customers in EMEA. You will be well-positioned as the “pulse” of the business and strategic adviser to the Sales organization. If you have a successful track record of thriving in ambiguity within a rapidly growing environment and solving complex problems, this is your role. 

What you’ll be doing 

Serve as an expert on deal structuring, pricing, commercial terms, processes, and policiesEnsure all non-standard commercial terms are reviewed, approved, and documented correctly in accordance with Revenue Operations requirementsStrategize with Sales and internal stakeholders, including Accounting, Revenue Operations, Legal, Compliance, and Product to structure and position complex dealsProvide Revenue Operations and Accounting teams with context and clarification on complex deal structures and metric treatment related to booking, invoicing, internal reporting, etc.

• Collaborate with and provide guidance and deal insights to cross-functional teams to drive change and proactively design solutions to solve complex problems
• Maintain a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation
• Build scalable and efficient processes to operationalize excellence to ensure timely and accurate closure of deals
• Identify deal trends and develop and implement best practices with a data-driven mentality
• Partner with sales leadership to identify areas of opportunity and provide detailed insights into the business

What you’ll bring to the role

• Minimum 5 years of Sales support experience in the technology industry with at least 3 years experience in a Deal Desk role
• A willingness to enforce deal governance and compliance policies with a thorough understanding of the SaaS revenue model and reporting 
• Demonstrated project management experience or participation in process improvement efforts
• Excellent communication skills, written & verbal, with the ability to explain complex concepts clearly and effectively across all levels of the organization
• Proven performance in negotiating and closing large enterprise SaaS agreements 
• Aptitude in prioritizing, maintaining attention to detail, and producing timely and quality work under high pressure and tight deadlines with the capacity to lead and engage in multiple initiatives at the same time
• Strong research, analytical, and problem-solving competencies with a growth mindset
• Proficiency in Salesforce and Google Workspace is required with intermediate knowledge of Excel and Tableau preferred

#LI-Hybrid

#LI-IGP12079

The Global Enablement (GET) team

The Global Enablement Team (GET) focuses on aligning people, processes, and priorities with relevant learning, coaching, and communication delivered at the right time. This role is instrumental in equipping our Okta sales, presales and channel partners with the knowledge, skills, and tools they need to promote and implement Okta’s solutions successfully. 

The Partner Enablement for Partner Led Countries Role

Reporting to the Director of Partner Enablement, this role will join our growing Global Partner Enablement team to enable select partners to self-sufficiently drive Okta business in emerging markets. Working with cross-functional teams aligned to the partner-led objectives, this role will be responsible for designing and executing on enablement strategy and product knowledge that meets partner needs to excel in a partner-driven approach. This role requires both virtual and in-person enablement with the potential for international travel as the needs grow to other markets. 

*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.  

What you’ll be doing 

• Develop and execute on an enablement strategy and product knowledge that takes partners from initial recruitment through "Tech Champion" status.
• Adapt internal trainings, enablement resources, sales plays, and technical enablement into bespoke partner content through a train-the trainer model in which the partner cascades content to other partners within their ecosystem.

• Ensure partners are experts in Okta onboarding, product sales and presales, service delivery and customer success training. 
• Train partner to excel at  self-service tools, including self-quoting (New, Upsell, and Renewals), lead management, and deal registration.
• Educate partners on partner program elements including licensing models, pricing strategies and incentives.
• Collaborate with cross functional teams to expedite content creation and partner availability. 

What you’ll bring to the role & what we’re looking for

• 5-10 years in Channel Enablement or Sales/ Presales Training
• Familiarity and proven understanding of Identity Security and Access Management (IAM)
• Understanding of Quote-to-Cash (QTC) processes and CRM/Partner Portal workflows.
• Strategic Mindset: Proven ability to move a territory from a direct-sales motion to an independent, partner-led model.

Preferred Skills:

• Familiarity with project management methodologies.
• Experience in adult learning principles or certifications 

#LI_P24663

#LI_IG

#LI-Dublin

Team: Legal & Compliance | Location: Remote (EMEA - UKI or Ireland)

Why this role matters:

HubSpot’s partner ecosystem is one of the most important growth engines for our business. We’re hiring a Senior Counsel to partner with Ecosystem and Partner Programs teams to build legal frameworks that let partners scale with HubSpot — safely, predictably, and creatively. If you like shaping commercial programs, working with partners, negotiating complex technology deals, and solving the legal challenges that come with disruptive technology and HubSpot’s rapidly evolving ecosystem, this role is for you.

 In this role, you’ll get to:

• Partner closely with HubSpot’s ecosystem leadership and other cross-functional teams to provide first-line support to our Go-to-Market (GTM) business teams, focusing on Partner Programs, Partner Sales, Partner Marketing & Enablement. This includes leading a range of partner program initiatives, maintaining and iterating on the program legal framework, negotiating technology transactions, advising on deal structure, and working closely with our programs strategy, sales, marketing and product leaders to meet partnership, programs and company goals.
• Review, draft, and negotiate a wide variety of complex commercial and technology agreements with sophisticated enterprise partners, including strategic partnership agreements, intellectual property licenses and data privacy agreements.
• Provide practical legal guidance around building and evolving a variety of partner programs and associated legal frameworks
• Assist in developing overall strategy for the GTM legal practice area
• Work with a strong team of legal professionals to help guide our rapidly growing ecosystem, channel and GTM teams 
• Work closely with partner programs leadership to develop guidance and resources for more consistent and scalable legal support 
• Collaborate with other business and legal teams including Product, Privacy, Security, Compliance, Vendor Management, Commercial Transactions, Risk, Finance, Marketing and others to align guidance and evaluate risks and opportunities 

We are looking for people who: 

• Are qualified to practice law in Ireland and/or the United Kingdom 
• Have 4-6 years of post-qualification experience, preferably with in-house technology company 
• Experience working with partner, sales and marketing teams and ability to provide practical legal guidance around building and evolving different partner programs and associated legal frameworks
• Have experience with review and negotiation of technology contracts and feel comfortable running an independent negotiation process
• Familiarity with with SaaS distribution, reseller and partner programs, including issues such as price structures, order management and general roles and responsibilities within the channel
• Have a working knowledge of global privacy and data protection laws and frameworks, with the ability to identify potential issues, provide practical, business-oriented guidance on matters involving privacy considerations and know when to escalate issues to the Privacy practice group as needed
• Foundational understanding of intellectual property protection and management, especially as it relates to channel and partners, is a plus
• Are able to handle a broad range of strategic matters and work efficiently and effectively in a fast-paced, and transparent environment
• Are able to make decisions and provide advice/explain the rationale for the decision to a curious and empowered team
• Develop strong relationships based on trust with team members
• Effectively handle high-volume and prioritization of tasks and projects 
• Ability to grow in an ambiguous, quickly changing environment and desire to learn quickly
• Are a clear and practical communicator with non-legal stakeholders
• Have superior organizational skills and can project manage
• Have fluency in English
• Are passionate about the values in the HubSpot Culture Code

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot CareersLife at HubSpot on InstagramHubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

This role is based in Dublin.

As a Senior Manager of the Scaled Contract Management team, you will be responsible for managing, coaching, training and hiring the 5 teams that support our customers across EMEA and APAC. The Contract Management organization is responsible for helping customers navigate all of their billing, contract, and renewal inquiries, helping to both save and grow our customer’s relationship with HubSpot. 

The mission of the Scaled Contract Management team is to help HubSpot customers grow better by increasing their usage of HubSpot and delivering delightful renewals, all at scale. As a Senior Manager on our Scaled Contract Management Team, you’ll lead a team of Scaled Contract Managers (CMs) who blend consultative customer success work with contract and renewal management in a high-volume, digital-first environment. Your teams identify at-risk customers early, drive product adoption and value realization, and manage commercial outcomes through to renewal.

As our scaled customer base continues to grow, the CM team is tasked with creating the optimal path to helping customers grow through both their contract terms and the use of HubSpot’s software platform, while ensuring their growth strategy is sustainable into the future.

We’re responsible for 100k customers including lots of SMBs who need our help and guidance. With a large segment of customers to support and ambitious goals, we are looking for a leader who excels at change management, can deliver results in a fast-paced and AI-enabled environment, and one who can drive operational excellence even in times of ambiguity. 

In this role, you’ll get to:

• Lead a large organization consisting of 5 Managers and 50 ICs, who are responsible for overseeing and processing any contract and billing questions for Scaled customers in EMEA and APAC.
• Serve as a strong leader and mentor in the greater Scaled Contract Management space.
• Work with other leaders in Scaled Customer Success, Operations, and Marketing to create and implement strategic plays across the organization that drive results.
• Build strong working relationships with other managers, directors, and executives across the business.
• Manage goal setting, career development, and performance management of your team. 
• Analyze customer and performance data to make informed decisions about operational and procedural changes.
• Serve as a coach and a leader, helping to develop the skills of your managers and individual contributors so they are able to achieve their metrics and career goals.
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired.

We're looking for people who have:

• Experience managing Managers and individual contributors
• Passion and commitment for helping customers succeed and grow with HubSpot
• Ability to coach individuals on performance and career development
• Strong analytical skills to identify team trends and patterns to drive results
• Familiarity of the interactions between contracts, terms of service, and legal requirements
• Clear and articulate communication skills with the ability to effectively drive a negotiation
• Familiarity with usage-based risk models, scaled customer management workflows, and/or digital engagement strategies at scale.
• Understanding of Loop marketing, sales, or business operations, and how they connect to customer lifecycle and renewal outcomes.

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of full sales cycle experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them
• This role is open to remote candidates based in Ireland

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of Sales experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of full sales cycle experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,000 per annum
• Pension
• Health Insurance
• Life Assurance (x4 times your annual salary)
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Take on responsibilities within the team, such as coaching and onboarding/ training
• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ years of Closing Sales experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment,
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

POS-29684 

Location: Ireland or UK - Remote, Flex, or Office

Join HubSpot’s Design Team

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas:

• First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
• Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
• Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.

As a Staff Product Designer, you won’t be embedded in a single team or feature area. Instead, you’ll operate at the product line level, shaping the future across multiple domains. You’ll work 3-12 months ahead of delivery — exploring opportunities, prototyping bold ideas, and building narratives that influence leaders across R&D and GTM. 

This role is about vision, strategy, and influence at scale - working at the very edge of what’s possible in applied AI, defining what’s next for a $30B+ company.

Why Flywheel?

Come join us for a career-defining opportunity to:

• Shape the future of applied AI: Work on problems very few companies have even attempted - like building autonomous multi-modal, multi-usecase AI concierges, AI-first GTM tools, and new agentic experiences for our global partner ecosystem.
• Operate at massive scale: Even small improvements in this space drive hundreds of millions in revenue impact. The work you’ll do here will directly influence hundreds of thousands of HubSpot customers.
• Career-defining scope: You’ll operate at the “tip of the spear” for innovation, crafting ideas, prototypes, and narratives that will influence the C-suite and set direction for HubSpot’s future.
• Experiment & explore: Think of this role like an applied design innovation lab - rapid, unorthodox, and experimental. You’ll be encouraged to prototype, test, and push bold ideas, not follow a rigid process.
• Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.

What You’ll Do

• Define the future: Explore, visualize, and prototype bold concepts that shape where HubSpot’s GTM should go 3–12 months out.
• Understand complex systems: Research problems, map incentives, and identify opportunities across customer, GTM, and partner ecosystems.
• Prototype to influence: Create high-fidelity prototypes (in Cursor, Lovable, V0, Figma etc) and concept visuals to make abstract ideas tangible and compelling.
• Shape the narrative: Craft stories and presentations that inspire alignment and buy-in from product, GTM, and executive leaders.
• Raise the bar: Uplevel craft quality across the org by modeling strong design work, offering feedback, and sharing thinking through crits, office hours, or mentoring.

What You’ll Bring To HubSpot

We’re not looking for a single mold of designer. You might be:

• A designer with deep AI fluency - able to design adoptable AI-first products and push the boundaries of what’s possible.
• A craft-driven designer with exceptional interaction and visual design skills who can turn complex ideas into beautiful, adoptable experiences.
• A systems thinker and influencer who excels at managing complexity, aligning stakeholders, and selling bold futures to diverse, opinionated audiences.

To succeed, you’ll need:

• A growth mindset - curious, experimental, and not tied to a single way of working.
• Strong skills in concept visualization and prototyping (from decks to vibecoded prototypes).
• Experience driving 0–1 or highly ambiguous product work.
• Comfort operating in spaces with multiple stakeholders, incentives, and nonlinear problems.
• Excellent communication skills, with the ability to tell compelling stories that influence strategy.

We’re hiring across levels! If you’re earlier in your career, check out our Senior Product Designer role.