Title: Treatment Coordinator
Practice: Bloomington Oral Surgery
Location: Bloomington, IN
Office Hours:  

• Monday: 7:30am - 5pm
• Tuesday: 7:30am - 5pm
• Wednesday: 7:30am - 5pm
• Thursday: 7:30am - 5pm
• Friday: 7:30am - 5pm
• Saturday: Closed
• Sunday: Closed

Position Purpose:

The Treatment Coordinator plays a vital role in managing patient care treatment plans and ensuring that patients understand and proceed with their recommended treatment. This position involves patient interaction, detailed communication, and administrative support to facilitate smooth and effective patient care from diagnosis through treatment completion.

Essential Functions

Patient Consultation and Education:

• Meet with patients to discuss their treatment plans as outlined by the surgeon.
• Explain treatment procedures, potential outcomes, and financial obligations.
• Answer patient questions and address concerns about their treatment options and plans.
• Provide educational materials and resources to help patients understand their treatment.
• Follow-up calls to patients that did not schedule and work to remove roadblocks to get treatment completed.

Treatment Plan Coordination:

• Coordinate the scheduling of treatments, surgeries, and follow-up appointments.
• Ensure that all necessary pre-treatment steps, such as lab work or imaging, are completed.
• Monitor patient progress and follow up to ensure adherence to treatment plans.
• Adjust treatment schedules as needed in response to patient needs or surgeon recommendations.

Financial Coordination:

• Discuss treatment costs with patients and provide detailed estimates.
• Review insurance coverage and assist patients with understanding their benefits.
• Coordinate with the billing department to manage insurance claims and payments.
• Develop and discuss payment plans for patients who require financial assistance.

Administrative Duties:

• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
• Prepare and manage treatment-related documentation.
• Communicate effectively with clinical and front office team members to ensure seamless patient care.
• Handle patient communications, including appointment reminders and follow-up calls.
• Other duties as assigned by the practice administrator.

Compliance and Confidentiality:

• Ensure adherence to healthcare regulations and privacy laws, including HIPAA.
• Maintain patient confidentiality and secure handling of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in treatment coordination or patient care roles, is highly desirable.
• Full understanding of surgical guide treatment from patient consultation to execution.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Approachable, professional demeanor
• Strong communication and interpersonal skills.
• Detail-oriented and thorough in task execution.
• Excellent organizational and multitasking abilities.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of medical terminology and healthcare practices.
• Ability to work in a fast-paced environment and handle stressful situations with professionalism.
• Empathetic and patient-focused approach to care coordination.
• Independent decision-making skills and utilization of sound judgement.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

We are seeking an experienced and passionate Registered Nurse (RN) with expertise in either the Post Anesthesia Care Unit (PACU), the Operating Room (OR) or both. The ideal candidate will provide high-quality, patient-centered care in an office-based environment with patients under general anesthesia. This role involves supporting surgical procedures in the OR and providing immediate postoperative care in the PACU, ensuring safe recovery, monitoring, and stabilization of patients following anesthesia.  This role will also rotate into office visits for pre and post op appointments.  The candidate must possess critical thinking skills and internal motivation.

Key Responsibilities:

Operating Room (OR):

• Assist in preoperative assessments and preparation of patients for surgery, including premedicating, starting IVs, etc.
• Collaborate with the surgical team, including surgeons, anesthesiologists, and surgical technicians, to ensure smooth and efficient procedures.
• Ensure proper patient positioning, sterility, and safety during surgery.
• Monitor vital signs and patient status throughout the procedure.
• Provide support and assist in the maintenance of a sterile environment and assist in surgical instrument handling.
• Document patient information and surgical data accurately during the procedure.
• Ability and willingness to process instrumentation for surgery.

Post Anesthesia Care Unit (PACU):

• Monitor and assess patients in the immediate postoperative period for any complications or adverse reactions to anesthesia.
• Provide pain management and administer prescribed medications as needed.
• Assess vital signs, level of consciousness, and response to anesthesia, ensuring patient stability and safety.
• Collaborate with the anesthesia team and surgeons to manage and resolve any postoperative issues.
• Educate patients and their families about postoperative care, discharge instructions, and recovery expectations.
• Document patient progress and any complications in the medical record.

Office Based Appointments:

• Accompany surgeon to preoperative visits and assist with preparing and educating the patient regarding upcoming procedures.
• Provide post-operative care including surgical wound checks and assist with post operative medication management.
• Assess vital signs, healing and any other postoperative needs.

General Responsibilities:

• Ensure patient safety by adhering to infection control protocols and hospital policies.
• Demonstrate critical thinking and decision-making in emergency situations.
• Provide compassionate and effective communication with patients, families, and the healthcare team.
• Participate in continuing education and professional development to stay current with medical advancements and nursing best practices.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Assist in the orientation and training of new nursing staff.

Qualifications:

• Current Registered Nurse (RN) license in the state of practice.
• Minimum of 2 years of experience of either PACU or OR nursing, or both.
• American Heart Association BLS (Basic Life Support) and ACLS (Advanced Cardiac Life Support) certifications required
• Strong knowledge of operative care, anesthesia management, and surgical procedures.
• Ability to work well on a team
• Excellent communication, critical thinking, and interpersonal skills.
• Ability to collaborate effectively within a multidisciplinary healthcare team.

Preferred Qualifications:

• Experience with specific surgical specialties (e.g., plastic, cosmetic, etc.).
• Experience with electronic medical record (EMR) systems.

Work Conditions:

• Full-time or Part-time position, excluding nights, call and company holidays.
• May involve standing for long periods, lifting, and assisting patients as part of routine duties.
• Work in a sterile clinical environment as well as in an office-based setting for office appointments

Physical Requirements:

• Ability to lift up to 25-50 pounds.
• Stand, walk, and move patients as necessary.

#LI-AH1

Our team is looking for a great Oral Surgeon to join a well-established practice in South Bend, Indiana known as South Bend Oral Surgery!

For over 3 decades, South Bend Oral Surgery has been focused on delivering the highest quality oral care and building an incredible private practice in the community. Great culture, respectful collaboration, camaraderie and teamwork are the cornerstones of our practice.

Why Practice with South Bend Oral Surgery:

• Thriving practice in a great location
• Strong existing patience base
• Dedicated team of professional support staff
• Private Practice, practice your way with full clinical autonomy
• Beautiful college town with historic University of Notre Dame down the street
• Access to Lake Michigan and short drive to Chicago

COMPENSATION:

• $200,000 in bonus: half at signing and half at start
• Competitive Base Salary
• Bonus opportunities with earnings and equity
• Up to 3 million $ in Equity Potential
• Malpractice Covered
• Stipend payments available for residents
• Profit sharing & 401k
• Immediate partnership opportunity
• Paid Time Off

Contact Information

Interested Surgeons are encouraged to call or text Morgan Clark at 816-665-9348 or email: mclark@ospartners.com 

DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. South Bend Oral Surgery's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.