The Challenge 

We are looking for a Senior level SDET to support our product development teams. As the Principal SDET, you will play a crucial role in shaping and leading our software testing strategy. You will be responsible for designing, developing, and implementing robust test automation frameworks, mentoring a team of SDETs (Software Development Engineer in Test), and ensuring the overall quality and reliability of our software products. 

Your Mission 

Empower the Future of Data Activation

Join the Leader in Intelligent Connectivity. Boomi isn’t just a platform; we are the Data Activation company. As the world pivots toward AI-driven ecosystems, Boomi provides the essential, unified foundation that global enterprises rely on to move at the speed of business. When you join us, you aren’t just taking a job—you’re joining a category-leading team of innovators dedicated to making the impossible integrated.

The Role: Solve. Innovate. Empower. As a Software Support Engineer, you are the frontline architect of customer success. You do more than respond to tickets; you are a high-level troubleshooter who thrives on the moment you solve a challenge. You possess the rare ability to directly dissect complex technical bottlenecks, identify root causes, and engineer creative solutions that keep over 20,000 organizations running smoothly.

Your Engagement: Connect. Synchronize. Deliver. You power our follow-the-sun model, providing the critical crossover needed to resolve high-priority cases with global velocity. Your journey begins remotely, with an exciting future transition to our in-office/Hyderabad location, where the synergy of our team takes flight. Working 5:30 PM – 2:30 AM IST, you’ll bring the flexibility and on-call spirit needed to ensure global support of our customers’ success. You are Boomi!

What You’ll Bring to the Team

Boomi Expertise

• Minimum of 1 year of hands-on experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments.

• 2 - 4 years of total experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems.

•  Working 5:30 PM – 2:30 AM IST,

Technical Proficiency

• Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections.

• Practical command of the languages that power modern business, including Java, Groovy, JavaScript, and React.

• Comfortable navigating the modern tech stack, from Kubernetes with Rancher Desktop and Cloud-based apps to the core of Windows and Linux OS.

• Understand data integrity through ELT/ETL knowledge and experience with enterprise giants like Salesforce, NetSuite, and Hadoop.

Diagnostic Specialist

• Strategically leveraging AI technologies to analyze technical support cases, accelerate troubleshooting, identify root causes, and bring cases to resolution.

• Proficiency in protocols (TCP/IP, HTTP/S, SSL/TLS, SFTP) using tools like Wireshark and Charles Proxy to find exactly where a connection is breaking.

• An eye for analyzing error logs across Java and various Operating Systems to pinpoint root causes before they become roadblocks.

Collaboration-centered approach

• Ability to take a complex, highly technical solution and explain it so clearly that a non-technical customer feels like an expert.

• Patience and compassion in every interaction, ensuring our customers feel heard and valued.

• Energized by new technology. As Boomi leads the way in AI-ready data activation, you are the first in line to learn, adapt, and master the next wave of innovation.

What You’ll Gain

Accelerate Your Career in AI & Integration: At Boomi, you aren't just maintaining software; you are at the epicenter of the AI-ready data revolution. You will gain front-row access to the latest innovations in intelligent connectivity, ensuring your skills stay at the absolute cutting edge of the industry. Supported with dedicated time to build your knowledge and expertise.

Access to an Elite Technical Playground: Work with a massive variety of enterprise ecosystems. One day you’ll be optimizing Salesforce integrations, and the next you’ll be deep-diving into Kubernetes or Big Data environments. The sheer variety of technical challenges ensures that no two days are ever the same.

A Truly Global Collaborative Culture: You aren’t an island. You’ll work alongside a world-class team of engineers who share your passion for problem-solving. We pride ourselves on a culture of knowledge sharing, where mentorship and collaboration are built into our DNA.

#LI-ML1

About Boomi and What Makes Us Special 

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

Our Technical Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us to do the best work of your career and make a profound social impact as a Technical Architect in our Professional Services team in Bangalore, India.

Key Responsibilities  

As a Technical Architect you will provide the leadership, facilitation, analysis and design tasks required for the development of an enterprise's solution architecture. You will create deliverables that help develop target-state guidance (reusable standards, guidelines, individual parts and configurations) for evolving the solution architecture and infrastructure, in order to enable business strategy and deliver targeted business outcomes.

Your core duties will include, but are not limited to:  

• Work closely with customers and partners to gather requirements and design complex business application and data integration solutions.
• Translate business processes and requirements into technical integration requirements and designs.
• Evaluate new applications to assess integration approach.
• Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Boomi product suite.
• Be a product expert of Boomi applications including the AtomSphere integration platform, MDH master data management and Flow.
• Recommend best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform.
• Define and promote the adoption of best practices of Boomi's products across the internal and external user community.

Essential Requirements

• Master's or Bachelor's degree in computer science, computer engineering, or a related field of study.
• 15 or more years of combined experience in at least three disciplines: business, information, solution or technical architecture, application development, middleware, business analysis, database management, strategic and operational planning in a multitier environment.
• 5+ years of experience in architecting and building integration solutions with Boomi
• Experience in building AI automation solutions using LLMs, RAG and AI Agents
• Proven ability to design and optimize application and data integration processes across disparate systems.
• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL.
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP.
• Demonstratable experience and/or certification in one or more of AWS, Azure and GCP.
• Demonstratable experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking.
• General knowledge of common CRM/SFA/ERP business systems (such as SAP, NetSuite, Workday, ServiceNow, AD, etc.) and processes (such as lead to cash, requisitions, order management, etc.)
• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies).
• Knowledge of security aspects considered at the architecture level and its application to all layers of the technology stack (such as payload encryption, protocol encryption, access controls, authentication/authorisation, data classification and network/infrastructure security).

Desirable Requirements

• Familiarity with other visual-based integration middleware platforms and Software-as-a-Service technologies.
• Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle) and non-relational databases (e.g. NoSQL).
• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ).
• Development/scripting skills with Java, Groovy, JavaScript.
• Experience with containerisation and associated tooling, such as Docker, Kubernetes etc.
• Knowledge of Data Management and API Management (e.g. GraphQL alongside REST).
• Experience with performance tuning, capacity planning, monitoring metrics, etc.
• Knowledge of DevOps methodologies and CI/CD practices (familiarity with tools such as JIRA, ADO, Git, etc.)

What you’ll achieve

As an Architect you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as an architect/consultant. You will be joining Boomi at an exciting time of growth and innovation.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  All employment decisions are based on business needs, job requirements, and individual qualifications.

 Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries. 

#LI-NR1

Our Technical Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us to do the best work of your career and make a profound social impact as a Technical Architect in our Professional Services team in Bangalore, India.

Key Responsibilities  

As a Technical Architect you will provide the leadership, facilitation, analysis and design tasks required for the development of an enterprise's solution architecture. You will create deliverables that help develop target-state guidance (reusable standards, guidelines, individual parts and configurations) for evolving the solution architecture and infrastructure, in order to enable business strategy and deliver targeted business outcomes.

Your core duties will include, but are not limited to:  

• Work closely with customers and partners to gather requirements and design complex business application and data integration solutions.
• Translate business processes and requirements into technical integration requirements and designs.
• Evaluate new applications to assess integration approach.
• Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Boomi product suite.
• Be a product expert of Boomi applications including the AtomSphere integration platform, MDH master data management and Flow.
• Recommend best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform.
• Define and promote the adoption of best practices of Boomi's products across the internal and external user community.

Essential Requirements

• Master's or Bachelor's degree in computer science, computer engineering, or a related field of study.
• 15 or more years of combined experience in at least three disciplines: business, information, solution or technical architecture, application development, middleware, business analysis, database management, strategic and operational planning in a multitier environment.
• 5+ years of experience in architecting and building integration solutions with Boomi
• Experience in building AI automation solutions using LLMs, RAG and AI Agents
• Proven ability to design and optimize application and data integration processes across disparate systems.
• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL.
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP.
• Demonstratable experience and/or certification in one or more of AWS, Azure and GCP.
• Demonstratable experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking.
• General knowledge of common CRM/SFA/ERP business systems (such as SAP, NetSuite, Workday, ServiceNow, AD, etc.) and processes (such as lead to cash, requisitions, order management, etc.)
• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies).
• Knowledge of security aspects considered at the architecture level and its application to all layers of the technology stack (such as payload encryption, protocol encryption, access controls, authentication/authorisation, data classification and network/infrastructure security).

Desirable Requirements

• Familiarity with other visual-based integration middleware platforms and Software-as-a-Service technologies.
• Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle) and non-relational databases (e.g. NoSQL).
• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ).
• Development/scripting skills with Java, Groovy, JavaScript.
• Experience with containerisation and associated tooling, such as Docker, Kubernetes etc.
• Knowledge of Data Management and API Management (e.g. GraphQL alongside REST).
• Experience with performance tuning, capacity planning, monitoring metrics, etc.
• Knowledge of DevOps methodologies and CI/CD practices (familiarity with tools such as JIRA, ADO, Git, etc.)

What you’ll achieve

As an Architect you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as an architect/consultant. You will be joining Boomi at an exciting time of growth and innovation.

#LI-NR1

Our Technical Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us to do the best work of your career and make a profound social impact as a Technical Architect in our Professional Services team in Bangalore, India.

Key Responsibilities  

As a Technical Architect you will provide the leadership, facilitation, analysis and design tasks required for the development of an enterprise's solution architecture. You will create deliverables that help develop target-state guidance (reusable standards, guidelines, individual parts and configurations) for evolving the solution architecture and infrastructure, in order to enable business strategy and deliver targeted business outcomes.

Your core duties will include, but are not limited to:  

• Work closely with customers and partners to gather requirements and design complex business application and data integration solutions.
• Translate business processes and requirements into technical integration requirements and designs.
• Evaluate new applications to assess integration approach.
• Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Boomi product suite.
• Be a product expert of Boomi applications including the AtomSphere integration platform, MDH master data management and Flow.
• Recommend best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform.
• Define and promote the adoption of best practices of Boomi's products across the internal and external user community.

Essential Requirements

• Master's or Bachelor's degree in computer science, computer engineering, or a related field of study.
• 15 or more years of combined experience in at least three disciplines: business, information, solution or technical architecture, application development, middleware, business analysis, database management, strategic and operational planning in a multitier environment.
• 5+ years of experience in architecting and building integration solutions with Boomi
• Experience in building AI automation solutions using LLMs, RAG and AI Agents
• Proven ability to design and optimize application and data integration processes across disparate systems.
• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL.
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP.
• Demonstratable experience and/or certification in one or more of AWS, Azure and GCP.
• Demonstratable experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking.
• General knowledge of common CRM/SFA/ERP business systems (such as SAP, NetSuite, Workday, ServiceNow, AD, etc.) and processes (such as lead to cash, requisitions, order management, etc.)
• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies).
• Knowledge of security aspects considered at the architecture level and its application to all layers of the technology stack (such as payload encryption, protocol encryption, access controls, authentication/authorisation, data classification and network/infrastructure security).

Desirable Requirements

• Familiarity with other visual-based integration middleware platforms and Software-as-a-Service technologies.
• Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle) and non-relational databases (e.g. NoSQL).
• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ).
• Development/scripting skills with Java, Groovy, JavaScript.
• Experience with containerisation and associated tooling, such as Docker, Kubernetes etc.
• Knowledge of Data Management and API Management (e.g. GraphQL alongside REST).
• Experience with performance tuning, capacity planning, monitoring metrics, etc.
• Knowledge of DevOps methodologies and CI/CD practices (familiarity with tools such as JIRA, ADO, Git, etc.)

What you’ll achieve

As an Architect you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as an architect/consultant. You will be joining Boomi at an exciting time of growth and innovation.

#LI-NR1

Boomi., is an industry leader in on demand integration. The Boomi Enterprise Platform allows you to connect any combination of Cloud, SaaS, or On-premise applications with no appliances, no software, and no coding. Our partners and customers are building forward thinking solutions with our platform to solve complex business problems.

Our team works with Boomi Platform and seeks highly talented, self-motivated professionals who understand that cloud architecture and applications are dramatically changing our world and are interested in solving complex real-world problems for fellow developers. We are searching for team members who are passionate about cloud technologies. The perfect candidate is focused on technical excellence and customer success.

Boom takes a heavy engineering driven approach to support. Our support engineers are in a unique position to help our partners and customers solve challenging issues since they intimately understand cloud application architecture and complex integration issues. Boomi’s partners and customers are integrating some of the most innovative applications today.

Role

The Managed Services and Support Engineer works to monitor, resolve issues, and support our customers’ mission critical business integrations and processes. He works directly with customers and consulting teams to maintain their technical solutions within the Boomi platform.    

Location - Hyderabad

Responsibilities:

• Monitor customer integration processes and identify abnormal conditions, such as network connectivity, data quality, runtime and infrastructure issues, and performance challenges related to sub-optimal process design.
• Triage issues between process/application and runtime/infrastructure issues and understand linkages between capacity, performance, load, etc.
• Classify new errors via Known Error dictionary.
• Troubleshoot the issue and provide remediation recommendations (if applicable), and possibly coordinate with the customer and other internal Boomi teams.
• Where possible and mutually agreed, resolve data-related errors, application connectivity and configuration issues on behalf of the customer.
• Where possible, implement break/fix type changes to resume normal operations as quickly as possible.
• Upon customer's request, perform account administration, some training and technical support for customers on the Boom Platform and the Managed Service program.
• A passion to solve customer problems using your technical prowess and refined communication skills to help address customers’ business requirements using our platform
• Maintain relationship with managed services customers
• Ability to work earlier or later shifts. To start with its 4:00 PM - 12:30 AM IST.
• Flexible to work Saturday and Sunday on need basis.
• 5+ years of relevant IT experience and at least two years of working experience in Boomi or other integration tools.
• Candidate must have a strong customer orientation, excellent phone etiquette and an excellent work ethic to meet staffing attendance requirements
• Candidate should also possess excellent communications skills and be in position to work under pressure with calmness and composure
• Work directly with customers and consulting teams to maintain their technical solutions with the Boom platform

Essential Requirements

• A passion to solve customer problems using your technical prowess and refined communication skills to help address customers’ business requirements using our platform.
• Possess Boomi Professional Integration Developer & preferably Administration certifications.
• Motivated individuals who enjoy a fast-paced work environment and understands that the SaaS culture requires creativity, collaboration, fast decision making and a sense of urgency.
• Having experience with any of the following would support your success with working with our platform.
• EDI data standards, such as X12/EDIFACT and communication protocols such as AS2, OFTP and SFTP.
• Database technologies (MySQL, Postgres, MS SQL, etc.).
• Common data formats, such as JSON, XML, Flat Files.
• API standards such as REST, SOAP and GraphQL.
• High level understanding of network and security concepts, including authentication/authorization schemes, common vulnerabilities, etc.
• High level understanding of common communication protocols, including HTTPS, FTPS, SFTP, JDBC, WebServices, etc.
• Experienced in scripting, specifically using Groovy, Javascript and Python.
• Experienced in Java development and Java Runtime Environment mechanics.

Benefits:

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Our EVP:

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together, and provide inspirational leadership.

Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

#LI-NR1

Our Technical Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us to do the best work of your career and make a profound social impact as a Technical Architect in our Professional Services team in Bangalore, India.

Key Responsibilities  

As a Technical Architect you will provide the leadership, facilitation, analysis and design tasks required for the development of an enterprise's solution architecture. You will create deliverables that help develop target-state guidance (reusable standards, guidelines, individual parts and configurations) for evolving the solution architecture and infrastructure, in order to enable business strategy and deliver targeted business outcomes.

Your core duties will include, but are not limited to:  

• Work closely with customers and partners to gather requirements and design complex business application and data integration solutions.
• Translate business processes and requirements into technical integration requirements and designs.
• Evaluate new applications to assess integration approach.
• Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Boomi product suite.
• Be a product expert of Boomi applications including the AtomSphere integration platform, MDH master data management and Flow.
• Recommend best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform.
• Define and promote the adoption of best practices of Boomi's products across the internal and external user community.

Essential Requirements

• Master's or Bachelor's degree in computer science, computer engineering, or a related field of study.
• 15 or more years of combined experience in at least three disciplines: business, information, solution or technical architecture, application development, middleware, business analysis, database management, strategic and operational planning in a multitier environment.
• 5+ years of experience in architecting and building integration solutions with Boomi
• Experience in building AI automation solutions using LLMs, RAG and AI Agents
• Proven ability to design and optimize application and data integration processes across disparate systems.
• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL.
• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP.
• Demonstratable experience and/or certification in one or more of AWS, Azure and GCP.
• Demonstratable experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking.
• General knowledge of common CRM/SFA/ERP business systems (such as SAP, NetSuite, Workday, ServiceNow, AD, etc.) and processes (such as lead to cash, requisitions, order management, etc.)
• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies).
• Knowledge of security aspects considered at the architecture level and its application to all layers of the technology stack (such as payload encryption, protocol encryption, access controls, authentication/authorisation, data classification and network/infrastructure security).

Desirable Requirements

• Familiarity with other visual-based integration middleware platforms and Software-as-a-Service technologies.
• Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle) and non-relational databases (e.g. NoSQL).
• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ).
• Development/scripting skills with Java, Groovy, JavaScript.
• Experience with containerisation and associated tooling, such as Docker, Kubernetes etc.
• Knowledge of Data Management and API Management (e.g. GraphQL alongside REST).
• Experience with performance tuning, capacity planning, monitoring metrics, etc.
• Knowledge of DevOps methodologies and CI/CD practices (familiarity with tools such as JIRA, ADO, Git, etc.)

What you’ll achieve

As an Architect you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as an architect/consultant. You will be joining Boomi at an exciting time of growth and innovation.

#LI-NR1

Position Summary: 

We are seeking a highly skilled and detail-oriented Automation QA Engineer to join our team. The ideal candidate will have expertise in both manual and automation testing, with a proven ability to work in an Agile/Scrum environment. It is expected that your solid background in software quality engineering empower you to effectively analyzing requirements, design and execute test strategy, identifying defects, develop and automate test cases. Using our in-house framework, you have an opportunity to learn new automation tools and contribute to developing a cutting-edge framework and drive process improvements to deliver exceptional solutions. 

Primary Responsibilities: 

• Collaborate with cross-functional teams to refine requirements and ensure comprehensive test coverage. 

• Design, document, and execute functional test cases and automate them. 

• Report defects and work closely with developers to drive fix to resolution and validate it. 

• Participate in root cause analysis and recommend actions to improve quality process. 

• Develop and maintain automation test scripts and frameworks (Selenium, RestAssured). 

• Participate actively as a quality advocate in all Agile ceremonies (planning, stand-ups, …). 

• Analyze and report test results, metrics, and insights to stakeholders. 

• Foster continuous improvement through structured feedback and advocating for quality. 

• Foster a culture of accountability, proactive problem-solving, and pride in delivering high-quality results. 

• Participate in application and test automation code review process. 

• Participate in requirements analyzing to determine testability within time constraints.  

Required Qualifications:  

• 2+ years of experience in software quality assurance. 

• Outstanding problem-solving skills and ability to own and self-manage daily tasks. 

• Excellent communication (verbal/written), analytical, and problem-solving skills. 

• Solid understanding of SaaS QA methodologies, concepts, tools, and processes. 

• Solid understanding of agile/scrum methodologies. 

• Solid understanding of Web and RESTful services testing and automation. 

• Proven hands-on experience on QA automation using Java/Maven. 

• Ability to read, write and analyze SQL database queries. (Postgres, Oracle)  

Preferred Qualifications: 

• Certification in Scrum, Agile, or Quality Assurance (e.g. CSQA, CSMS, CSTE) 

• Familiarity with more than one programming languages (Python, Groovy) 

• Previous experience in a large-scale SaaS or financial technology environment. 

• Familiarity with cloud-based solutions and microservices architecture. 

• Familiarity with cloud-based infrastructure and deployment practices 

• Familiarity with CI/CD pipelines and DevOps practices. 

• Familiarity with containerization (Docker) and orchestration tools (Kubernetes). 

• Working knowledge and experience with JIRA, Confluence and Git.  

• Some exposure to banking & finance domain would be nice to have. 

• Stay up to date with the latest trends in QA practices, tools, and technologies to improve testing processes. 

Education: 

• BE or higher in computer science, engineering or relevant field 

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. 

Position Summary: 

We are seeking a highly skilled and detail-oriented Senior Automation QA Engineer to join our team. The ideal candidate will have expertise in both manual and automation testing, with a proven ability to work in an Agile/Scrum environment. It is expected that your solid background in software quality engineering empower you to effectively analyzing requirements, design and execute test strategy, identifying defects, develop and automate test cases. Using our in-house framework, you have an opportunity to learn new automation tools and contribute to developing a cutting-edge framework and drive process improvements to deliver exceptional solutions. 

Primary Responsibilities: 

• Collaborate with cross-functional teams to refine requirements and ensure comprehensive test coverage. 

• Design, document, and execute functional test cases and automate them. 

• Report defects and work closely with developers to drive fix to resolution and validate it. 

• Participate in root cause analysis and recommend actions to improve quality process. 

• Develop and maintain automation test scripts and frameworks (Selenium, RestAssured). 

• Participate actively as a quality advocate in all Agile ceremonies (planning, stand-ups, …). 

• Analyze and report test results, metrics, and insights to stakeholders. 

• Foster continuous improvement through structured feedback and advocating for quality. 

• Foster a culture of accountability, proactive problem-solving, and pride in delivering high-quality results. 

• Participate in application and test automation code review process. 

• Participate in requirements analyzing to determine testability within time constraints.  

Required Qualifications:  

• 5+ years of experience in software quality assurance. 

• Outstanding problem-solving skills and ability to own and self-manage daily tasks. 

• Excellent communication (verbal/written), analytical, and problem-solving skills. 

• Solid understanding of SaaS QA methodologies, concepts, tools, and processes. 

• Solid understanding of agile/scrum methodologies. 

• Solid understanding of Web and RESTful services testing and automation. 

• Proven hands-on experience on QA automation using Java/Maven. 

• Ability to read, write and analyze SQL database queries. (Postgres, Oracle)  

• The ability to estimate effort, make and meet commitments is required  

Preferred Qualifications: 

• Certification in Scrum, Agile, or Quality Assurance (e.g. CSQA, CSMS, CSTE) 

• Familiarity with more than one programming languages (Python, Groovy) 

• Previous experience in a large-scale SaaS or financial technology environment. 

• Familiarity with cloud-based solutions and microservices architecture. 

• Familiarity with cloud-based infrastructure and deployment practices 

• Familiarity with CI/CD pipelines and DevOps practices. 

• Familiarity with containerization (Docker) and orchestration tools (Kubernetes). 

• Working knowledge and experience with JIRA, Confluence and Git.  

• Some exposure to banking & finance domain would be nice to have. 

• Stay up to date with the latest trends in QA practices, tools, and technologies to improve testing processes. 

Education: 

• BE or higher in computer science, engineering or relevant field 

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. 

This role is offered as a hybrid in Bangalore, India, with the expectation to come to the office 2 days per week. We are only able to accept applications from those based in India and who have sponsorship to live and work in India. #LI-Hybrid

What you'll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. 

We are seeking a highly skilled Cloud Engineer II, Oracle EPM  to design, develop, and support Oracle Enterprise Performance Management (EPM) solutions in a fast-paced Software-as-a-Service (SaaS) organization. This role is hands-on, responsible for the full lifecycle of EPM applications — Financial Consolidation & Close (FCCS), Account Reconciliation (ARCS), Tax Reporting (TRCS), Planning (EPBCS) and Enterprise Data Management (EDMCS) — with a strong focus on automation, integrations, and production stability.

The ideal candidate combines deep technical expertise with solid finance process knowledge and thrives in a collaborative, high-growth environment.

What you can expect to do in this role:

• Build and maintain EPM artifacts: metadata, hierarchies, data forms, rules, calculation scripts, dashboards, and workflows.
• Recommend optimizations for performance, automation, and operational excellence.
• Design, create, improve and maintain Oracle EPM cloud applications including EPBCS modules, EDMCS, FCCS, ARCS, and TRCS while applying the necessary best practices and logic
• Automate processes using Groovy scripts, EPM Automate, REST APIs, and Python/SQL for metadata and data loads.
• Configure security and workflow models for auditability and compliance.
• Monitor and maintain EPM environments, ensuring high availability and adherence to SLAs.
• Diagnose and resolve application, data, and integration issues in collaboration with finance and IT teams.
• Manage upgrades, patches, and regression testing to maintain platform stability.
• Partner with Finance, Tax, Accounting, and Data Engineering teams to translate requirements into robust technical solutions.
• Advise business stakeholders on best practices for process automation, data governance, and solution adoption.
• Coordinate with Oracle support and vendors to troubleshoot and implement enhancements

What we are looking for:

Required skills and experience:

• Minimum 3 years of hands-on system development as a developer role in any two Oracle EPM cloud products, including EPBCS Modules, FCCS, ARCS, EDMCS, and TRCS.
• Proven expertise in scripting and automation (Groovy, REST APIs, EPM Automate, SQL, Python).

Preferred skills and experience:

• Experience supporting business-critical SaaS platforms with 24x7 production responsibilities 
• Strong knowledge of financial close, reconciliations, tax provisioning, planning/budgeting, and metadata management 
• Skilled in performance tuning, upgrading, testing, server maintenance, back-up planning, security administration and migration
• Experience with data integration technologies (ODI, FDMEE, Informatica, or similar).
• Experience working in a global organization, supporting multiple regions
• Disciplined process orientation, attention to details, troubleshooting skills, and root cause analysis expertise
• Ability to think critically and strategically and to collaborate effectively with staff at all levels
• Adaptable to shifting priorities in a dynamic SaaS business.
• Ability to proactively solve problems and work independently.
• Skilled at effectively resolving conflict.

How we help you reach your best potential:

• Named a 2023 Best Workplaces for Women™ by Great Place to Work and Fortune Magazine
• Named a 2024 Best Companies to Work For by U.S. News
• You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
• Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at https://engineering.jamf.com/ 

Title: QA Engineer

Reporting to: Director, QA Engineering
Location: Bengaluru (Bangalore)

Opportunity:

As a member of the Quality Assurance (QA) Engineering Department, QA Automation Engineers work closely with the development and Product Management teams to develop and deliver quality software products. The QA Automation Engineer will need to possess imagination and creativity, along with the ability to provide expert level software testing skills, communication skills, and experience working in an agile development environment.

Responsibilities:

• Work in a highly collaborative, mission-driven, agile product development team.
• Execute Integration, Feature and Regression test cases using both manual and automated testing approaches. Knowledge of Unit Testing is a plus. 
• Work in support of the QA lead to help streamline testing processes for evaluating application features and determining software quality. Contribute to product and process improvement discussions and the refinement of QA best practices.
• Perform debugging and root cause analysis of product failures and log software defects.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential project risks. 
• Help build scalable and reusable testing documentation in support of both manual and automated testing efforts. 
• Research and resolve any broken automation scripts that fail during execution

Requirements:

• 2+ years of technical experience strongly related to Quality Assurance/Testing and evaluation of system architecture and web applications
• 2+ years of developing and maintaining frontend automation frameworks, preferably in Groovy/Java
• Experience with at least one automation framework (e.g., Cypress, Selenium, Playwright, Katalon, TestNG, Robot Framework).
• Good understanding of API testing, database validation, performance testing, and load testing tools (e.g., JMeter, Locust, Gatling).
• Exposure to CI/CD environments and infrastructure-as-code principles.
• Experience testing on mobile devices (iOS and Android)
• Experience planning, designing, and implementing testing strategies and automation infrastructure for large scale system software
• Experience with Git or equivalent source control system, including basic concepts of code branching methodologies
• Experience with issue tracking tools (Jira preferred)
• Experience serving as a subject matter expert within a testing team on test process development and software quality measurements
• Browser, infrastructure, and remote device testing (including debug tools)
• Ability to communicate effectively and in a concise manner, both verbally and in writing
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems. SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-future.html
• Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
• TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME

The Challenge 

We are looking for a Senior level SDET to support our product development teams. As the Senior SDET, you will play a crucial role in shaping and leading our software testing strategy. You will be responsible for designing, developing, and implementing robust test automation frameworks, mentoring a team of SDETs (Software Development Engineer in Test), and ensuring the overall quality and reliability of our software products. 

Your Mission 

As a Senior SDET, you will: 

Provide technical leadership and guidance to the SDET team.
Collaborate with development and QE (Quality Engineering) teams to integrate testing into the software development process.
Design, develop, and maintain scalable and efficient test automation frameworks and test architectures.
Rub shoulders with developers in writing unit and integration tests using their tools and frameworks.
Ensure the frameworks support various testing types, including functional, integration, and performance testing.
Mentor and guide junior SDETs, providing technical expertise and career development support.
Conduct training sessions to enhance the skills of the testing team.
Foster a culture of innovation, collaboration, and continuous learning within the team.
Collaborate with cross-functional teams to develop comprehensive test plans.
Execute and oversee the execution of test cases, ensuring thorough coverage of functional and non-functional requirements.
Analyze test results and provide meaningful insights to improve product quality.
Work closely with developers, product managers, and other stakeholders to understand requirements and user stories.
Communicate effectively with team members and stakeholders, providing clear updates on testing progress and issues.
Add, maintain, and update scripts in existing automation suite, helping with running the suite across various checkpoints in the release cycle. 
Participate in various POCs (Proof of Concept) to keep the automation framework and technology relevant and current to product offerings. 
Conduct peer reviews of test code and automation frameworks. 

You Are

You are a seasoned SDET with an automate anything anywhere attitude who is looking for a challenging technical leadership role in a dynamic and innovative company.
You can efficiently find the underlying cause of a failure (in an integrated environment) and alert the right team.
You are consistently willing to pitch in to support a long running deployment, even after hours.
You are willing to learn and pick up new skillsets to support the ever-changing technology landscape like Cloud computing & AI (Artificial Intelligence).
You can understand complex product and deployment architectures and create efficient test solutions.
You want to be part of a team that is passionate about delivering high-quality software solutions.
Your Experience Includes 
Bachelor's degree in Computer Science, Engineering, or related technical or business field. 
4+ years of relevant experience working as a developer, automation engineer or SDET. 
4+ years of experience coding in Java and must have strong practical knowledge of OOPs and Core Java principles. 
4+ years of experience contributing to Test-Driven Development or BDD (Behavior Driven Development) with tools like Cucumber, Junit, Mockito, or TestNG.
3+ years of experience with CI/CD tools like Jenkins, Circle CI, or Azure DevOps with the ability to create test pipelines using Java or Groovy.
4+ years of experience with Selenium or Cypress frameworks for automating GUI (User Interface) and E2E tests of the application.
4+ years of experience with REST Assured or similar tools like Postman for automating APIs.
4+ years of experience working in a highly automated CI/CD environment. 
4+ years of experience with source control tools such as Bitbucket, GitHub or GitLab. 
2+ years of experience mining meaningful logs for troubleshooting using tools like Splunk, Dynatrace or Coralogix.
3+ years of experience working in a cloud shop preferably Azure with exposure to various Azure services like Gateways, Redis, Storage, VMs (virtual machines) and Kubernetes clusters. 
3+ years of experience in testing mobile applications, both native and websites using Appium on both real devices and simulators either in a private farm of 3rd party vendors like Sauce Labs or BrowserStack.
Strong analytical, critical thinking and problem-solving skills.
Ability to work as part of a team, demonstrate initiative, solve problems independently and mentor others.
Passion for high quality work and attention to detail.
Strong oral and written communication skills.

Extra Awesome

Prior exposure to AI/ML systems and how to use them in testing thus making test pipeline more intelligent.
Experience in analyzing the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.
Ability to spin up scalable test architecture using Docker or Kubernetes.
Experience with Kubernetes and extended usage patterns for test grids, auto scale properties.

The opportunity:

Hybris Developer required to work in an experienced team of software architects and developers, to be responsible for the design, development and testing of quality code to meet customer driven specifications.

What you’ll be doing:

• Working within a project team, to deliver high quality code to deadlines.
• To clearly communicate what is to be done and the milestones achieved to those within the project in an agreed manner.
• To realistically estimate your own delivery timescales.
• To solve problems posed using the tools and materials provided or to suggest alternatives where appropriate.
• To create robust solutions using the tools and materials provided or to suggest alternatives where appropriate
• Take some responsibility from and can deputise for the senior/lead developer.
• Lead small technical discussions on problem solving and solution design.
• To mentor junior developers.
• To be a motivated self-starter.

What we want from you:

• Extensive Hybris development experience (ideally 2011 +)
• Extensive experience coding in Java language (Java17 +)
• Experience with Data structures
• Exposure to Web technologies
• Object oriented software design patterns experience
• Some understanding of HTML5, CSS and JavaScript
• Familiarity with Windows or Linux operating system
• Strong spoken and written communication

If you know some of this even better:

• Experience of delivering software as part of a team
• Experience of Spring
• Knowledge of JavaScript, front end technologies
• Knowledge of other JVM based languages - Groovy, Scala, Clojure
• Knowledge of one or more scripting languages, such as Groovy, Python
• Knowledge of webservices technologies such as SOAP, REST, JSON
• Knowledge of relational database platforms Oracle, SQL Server, MySQL
• Knowledge of NoSQL database platforms such as Cassandra or MongoDB
• Knowledge of message queuing systems such as Apache Kafka or RabbitMQ
• Contributions to open source projects

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is currently seeking a Java Backend Software Engineer to work as part of our Apps - Server team. The work will involve developing our web server, REST APIs, and product core by writing clean and solid code that interacts with our other services and components. Responsibilities include:

• Developing new product features that leverage the network model to help users: visualize their network, understand how it behaves, see how it has evolved, answer specific questions, and plan changes
• Designing the data model for new product features
• Proposing and implementing REST APIs to support the Forward Networks web application and to publish to customers
• Constructively reviewing product designs, technical design documents, and code changes

Requirements:

• At least 5+ years of full lifecycle software development experience
• Expertise in Java (version 17 or above)
• Considerable experience with a dependency injection framework such as Guice or Spring and a talent for writing (and refactoring) code for testability
• Deep understanding of REST API design fundamentals and best practices
• Proficiency in SQL and relational database schema design
• Strong object-oriented design and development skills
• Familiarity with the principles of functional programming
• Good communication skills

Nice to have:

• Experience with the Spring Web MVC framework or Spring Boot
• Some experience with other JVM languages such as Groovy, Kotlin, or Scala
• Some experience with TypeScript or modern JavaScript

NOTE: experience in the networking domain is NOT a requirement for this role but is a plus.

This position is a regular, full-time opportunity with Forward Networks in Bangalore, India.

Job Title: Control Automation Engineer (IT)

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Location: Pune

Job Title: Control Automation Engineer (IT)

Role purpose

Build and run automation that improves the effectiveness, reliability, and auditability of IT controls. You’ll use Python/Unix scripting, CI/CD (Jenkins/Groovy), orchestration (Airflow/Composer), and ServiceNow APIs to automate control checks, evidence collection, monitoring, and remediation workflows—delivered in line with SDLC and controlled deployment (DEPL/ICE) expectations and within agreed SLA/OLA.

Key responsibilities

1) Control automation & continuous monitoring

• Engineer automated control checks across areas such as access, change, patching, backup, monitoring, vulnerability, and configuration compliance.
• Implement continuous control monitoring, automated control testing, and exception handling.
• Build automated evidence capture and retention processes to support audits and assurance activities.

2) CI/CD automation (Jenkins & Groovy)

• Develop and maintain Jenkins pipelines using Groovy for build, test, release, and operational automation.
• Embed quality gates (unit tests, linting, security checks) and ensure traceability from requirement to deployment.
• Maintain pipeline reliability, credential handling, and secure integration patterns.

3) Orchestration (Airflow / Composer)

• Design and operate workflows using Apache Airflow or Cloud Composer (DAG design, scheduling, retries, dependencies).
• Build resilient, observable orchestration with logging, alerting, and runbook-ready operational support.
• Optimise workflow performance and ensure idempotent, recoverable job execution.

4) ServiceNow automation (API-led)

• Integrate with ServiceNow via REST APIs to automate:
  
  Incident/Problem/Change workflows
  Control attestations, evidence requests, and task management
  Automated updates, approvals, and status reporting
• Troubleshoot integrations, authentication, and data mapping; ensure audit-friendly logging.

5) SDLC & controlled deployment (DEPL/ICE)

• Apply strong SDLC practices: requirements, design, build, test, release, and support.
• Ensure automation changes comply with DEPL/ICE control expectations (approvals, segregation of duties, release documentation, rollback plans, and audit trails).

6) SLA/OLA management & compliance actions

• Define, track, and report SLA/OLA for automated controls and supporting services (including over-SLA/breach management).
• Monitor control performance and compliance actions; manage exceptions, remediation plans, and closure evidence.
• Produce operational metrics and dashboards (control coverage, failure rates, MTTR, SLA compliance).

Required skills & experience

• 10+ years’ IT experience, with significant hands-on automation/scripting delivery.
• Strong Python and Unix/Linux (shell scripting, permissions, scheduling, process management).
• Proven Jenkins experience, including Groovy pipeline development and CI/CD best practices.
• Experience with orchestration tools: Apache Airflow and/or Cloud Composer (DAGs, scheduling, monitoring).
• Hands-on ServiceNow automation via APIs (REST preferred), including integration patterns and troubleshooting.
• Strong understanding of SDLC and controlled deployment/change governance (including DEPL/ICE).
• Solid knowledge of IT controls and compliance, including evidence integrity, auditability, and operational control design.
• Experience managing SLA/OLA for IT controls/services, including breach analysis and continuous improvement.

Desirable (nice to have)

• Git-based workflows, automated testing frameworks, and code quality tooling.
• Monitoring/logging platforms (e.g., Splunk, ELK, Grafana) and alerting design.
• Familiarity with CMDB concepts and data quality controls.
• Exposure to common control frameworks (e.g., ITIL control practices, ISO 27001-aligned controls).

Education / certifications (optional)

• Degree in Computer Science/Engineering (or equivalent experience).
• ITIL, ServiceNow, or security/control-related certifications.

Bold is seeking a Devops professional who owns production ML environments and MLOps infrastructure within infrastructure and data science teams. Handle day-to-day support, ad-hoc requests, and cross-team projects. Architect scalable MLOps pipelines using AWS services like SageMaker, EMR, and OpenSearch.

ABOUT THIS TEAM

Infrastructure team provides various services including automation, observability, cloud/server/network architectures, CICD, infrastructure as code, database administration, incident management, vendor management, security and compliance, and acquiring new skills. These services help to improve efficiency, reduce errors, and ensure fast and reliable application releases while maintaining security and compliance. Techops help teams monitor applications and infrastructure, create resilient infrastructure, identify and resolve IT service issues, manage vendors, and ensure cloud security and compliance. The team also focuses on continuous learning and implementing new technologies to provide better value to the organization.

WHAT YOU’LL DO

• Architect and productionize microservices with advanced DevOps pipelines , partnering with data science/ML teams to optimize model serving on Kubernetes platforms with service mesh.
• Design comprehensive observability frameworks to minimize MTTR and ensure24x7platform reliability.
• Engineer secure, automated CI/CD workflows with governance and compliance controls
• Lead 24x7 on-call engineering, CDN & security hardening and cost optimization strategies IAAS & PAAS in Cloud
• Manage infrastructure operations, production deployments, and hybrid cloud environments.
• Drive cross-functional collaboration with development, QA, operations, and data teams across global time zones to scale OpenSearch/EMR platforms and platform operations

WHAT YOU’LL NEED

• 4.5+ years (Sr. Engineer) / 7+ years (Module Lead)AWS/DevOps production experience
• Scripting: Python/Bash/Groovy/Java(CI/CD, EKS, FastAPI/Spring Boot)
• CI/CD: Jenkins (declarative pipelines, Groovy),Spinnaker, CodePipeline /CodeBuild, Gradle, Maven, Artifactory, GitHub Actions
• IaC:Terraform, AWS CloudFormation
• Containers: EKS + Istio/ Gloo/ Karpenter, ECS, Docker, Buildah
• AWS: VPC/IAM/GuardDuty/AWS Config, S3/ DynamoDB /Lambda /SageMaker /EMR, cost optimization
• Observability: Splunk, CloudWatch, Prometheus/Grafana, New Relic, Azure Monitor
• GitHub: Actions automation, branch/PR governance
• DNS management (NS1/Cloudflare/GoDaddy)

EXPERIENCE-

• Sr. Engineer Devops AWS (Automation)- 4.5 years+