About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary

As a Business Process Transformation leader, you will play a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/ automation solutions and innovation. Your focus will be on streamlining operations, improving workflows, and leveraging Six Sigma or equivalent methodologies along with Change management to identify and transformation process reengineering & technology to achieve strategic goals.

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Key Responsibilities

• Lead Transformation Initiatives:
  • Develop and execute strategic transformation initiatives to drive business growth and operational efficiency.
  • Collaborate with cross-functional teams to identify process improvements and innovative solutions.
  • Champion & drive adoption of digital and automation solutions across the organization e.g. ITOM SNOW, Robotic process automation (RPA) and intelligent automation etc
• Process Optimization:
  • Establish Six Sigma or equivalent methodology driven team structure and processes within organization to use data-driven approaches, methodologies, and tools to achieve near-perfection in operational processes with focus on continuous improvement, waste reduction and high-quality outcomes.
  • Document current operational processes & metric with potential & feasibility for optimization to build and drive a prioritization driven transformation plan.
  • Identify areas for improvement within existing processes.
  • Develop strategies to optimize workflows, reduce waste, and enhance productivity using combination of process re-engineering & digital/automation solutions.
• Stakeholder Engagement:
  • Collaborate with executives, department heads, and teams to align transformation efforts with business objectives.
  • Influence decision-makers by presenting logical solutions backed by data driven discovery and decision making on approaches & prioritization & plan to optimize identified processes and demonstrating the value of optimization.
• Change Management:
  • Lead change management efforts to ensure a smooth transition and adoption of new processes and systems.
  • Manage partnership between Technology and Operations for optimization solution discovery, implementation, deployment and digital operations.
  • Monitor project progress, identify risks, and provide timely solutions.
  • Deliver training programs to educate employees on new processes and technologies.
  • Measure, benchmark and publish effectivity of deployed solutions and drive on continuous improvement.
  • Establish and oversee process to work with operations and finance team to identify planned vs actual savings (post solution deployment) and realize/release/re-deploy the locked up operational budgets.
• Continuous Learning:
  • Stay abreast of industry trends, best practices, and emerging technologies related to process automation and transformation.

Qualifications

• Education: Bachelor’s or master’s in business or engineering
• Certifications: Certifications such as PMP, LEAN, Six Sigma, Change Management, Project Management, Finance - P&L Mgmt.
• Experience: Proven experience in business process transformation, automation, P&L management and change management.
• Technology: Understanding & experience with leveraging digital & automation solutions for process transformation with experience in SNOW ITOM a nice to have.

Skills and experience

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Familiarity with automation tools and technologies.
• Must be customer focused and technology driven to deliver customer excellence.

Shift Timing - 1:30 PM to 10:30 PM IST
Location - Pune/Bangalore/Chennai/Hyderabad

“We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.”

About the team

We believe that great user experiences come from people who have the vision to see the big picture while maintaining incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers who work collaboratively with our world-class Product and Engineering teams to meet customer needs and deliver a Roku experience defined by simplicity and delight.

About the role

Roku is looking for a Senior UX Product Designer to join the Product Catalog team and support the growth of Roku’s subscription business. In this role, you will define and design self-service tools and features that help Roku developers, content partners, and internal operations teams grow their subscription revenue on the Roku platform.

Outstanding user experiences come from people who can see the big picture while maintaining exceptional attention to detail. This role requires a proactive approach and a keen eye for craft to ensure our products continue to set the standard for excellence in the streaming industry.

What you’ll be doing

• Design simple, intuitive flows and experiences while maintaining a high bar for craft and usability. Strive for innovation and make thoughtful design decisions informed by trade-off analysis, while maintaining clear documentation throughout the design process.
• Work closely with product managers to identify the problems, business goals, and user outcomes that your designs will address. Independently navigating ambiguous requirements and shifting priorities to bring clarity and define new features.
• Gather requirements and create user-centered experience flows, including the cross-pollination of ideas with different teams within Roku.
• Build flexible and scalable products/features that our partners can use to maximize their experience on the Roku platform.
• Collaborate closely with the development team throughout the lifecycle of the product/feature.
• Demonstrate strong product and design thinking with executive-ready communication skills, including clear problem framing, decision making, and tailored narratives for different stakeholders.
• Build strong relationships with PM and Engineering partners and collaborate cross-functionally across different time zones to drive end-to-end design. Advocate for user needs and push for the prioritization of UX improvements, refinements, and enhancements.

We’re excited if you have

• 6+ years of experience designing for enterprise customers, ideally with experience working on publishing platforms.
• A track record of shipping multiple products or features, and the ability to clearly articulate your specific contributions.
• Portfolio highlighting projects demonstrating user-centered design solutions with measurable outcomes (include online portfolio link with resume)
• Hands-on experience working with user researchers (or conducting user research yourself) and using those insights to inform your designs.
• Experience designing patterns and components and contributing to design systems.
• Ability to thrive in an ambiguous environment, and to embrace opportunities to rapidly iterate on designs
• A passion for getting the subtle details right when creating a high-performing, world-class experience.
• Proficiency in design and prototyping tools such as Figma (or similar) to create user interfaces
• Degree in Design, Computer Science, Human-Computer Interaction, or a related field.
  
  
  
  

About the Team

Roku pioneered TV streaming and continues to innovate and lead the industry. Continued success relies on investing in the Roku Content Platform, so we deliver high quality streaming TV experience at a global scale. As part of our Content Platform team you join a small group of highly skilled engineers, that own significant responsibility in crafting, developing and maintaining our large-scale backend systems, data pipelines, storage, and processing services. We provide all insights in regard to all content on Roku Devices. 

About the Role

We are looking for a Senior Software Engineer with vast experience in backend development, Data Engineering and Data Analytics to focus on building next level content platform and data intelligence, which empowers Search, Recommendation, and many more critical systems across Roku Platform. This is an excellent role for a senior professional who enjoys a high level of visibility, thrives on having a critical business impact, able to make critical decisions and is excited to work on a core data platform component which is crucial for many streaming components at Roku.

What You’ll Be Doing

• Work closely with product management team, content data platform services, and other internal consumer teams to contribute extensively to our content data platform and underlying architecture.
• Build low-latency and optimized streaming and batch data pipelines to enable downstream services.
• Build and support our Micro-services based Event-Driven Backend Systems & Data Platform.
• Design and build data pipelines for batch, near-real-time, and real-time processing.
• Participate in architecture discussions, influence product roadmap, and take ownership and responsibility over new projects.

We’re excited if you have

• 8+ years professional experience as a Software Engineer.
• Proficiency in Java/Scala/Python.
• Deep understanding of backend technologies, architecture patterns, and best practices, including microservices, RESTful APIs, message queues, caching, and databases.
• Strong analytical and problem-solving skills, data structures and algorithms, with the ability to translate complex technical requirements into scalable and efficient solutions.
• Experience with Micro-service and event-driven architectures.
• Experience with Apache Spark and Apache Flink.
• Experience with Big Data Frameworks and Tools: MapReduce, Hive, Presto, HDFS, YARN, Kafka, etc.
• Experience with Apache Airflow or similar workflow orchestration tooling for ETL.
• Experience with cloud platforms: AWS (preferred), GCP, etc.
• Strong communication and presentation skills.
• BS in Computer Science; MS in Computer Science preferred.
• AI literacy and curiosity.You have either tried Gen AI in your previous work or outside of work or are curious about Gen AI and have explored it.

#LI-SJ1

About the role  

Roku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in the Roku Cloud TV Platform so we deliver high quality streaming TV experience at a global scale.  

You will be part of the engineering team responsible for The Roku Channel streaming service and will contribute to building apps and features on multiple platforms like for the FireTV, GoogleTV, web, Samsung, FireTV etc. The projects that you will work on will impact millions of Roku users around the world. All along, you will have the opportunity to collaborate with key product engineering stakeholders across Roku engineering teams, and contribute towards building world class media applications.

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and business teams as well as with external partners. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs. 
 

What you’ll be doing

You will work with a team of high performance and talented engineers building delightful experiences enjoyed by millions of viewers on The Roku Channel.  

• Contribute to the architecture, design and implementation of technology solutions for web-based video applications. 
• Maintain high coding standards and follow software engineering best practices.
• Participate and enhance a culture of engineering and operational excellence.
• Continually focus on innovation, and user delight while building and improving the user experience, reliability, stability, security and quality of the apps.
• Participate in scoping, technical design, estimation effort, coding, testing, debugging, code reviews, maintenance and support.
• Collaborate with product and program managers, UX designers, and cross-engineering teams to deliver project goals. 

We’re excited if you have 

• Strong problem solving and analytical abilities.
• Strong written and verbal communication skills.
• Experience with full stack web app development using Javascript/Typescript, HTML5, CSS.
• Experience building modern web applications (SPA, PWA, responsive) using frameworks like Node, React/Redux, Express, Material UI, Cordova, NoSQL etc. supporting millions of global users.
• Experience with AWS/GCP, APM and app analytics tools, familiarity with Docker/Kubernetes, npm/yarn, webpack, Backend-For-Frontend paradigm etc.
• Very good understanding of component-based arch, async operations, data binding, DOM manipulation, routing, SASS/LESS etc.
• Familiarity with media frameworks and streaming protocols HLS and MPEG-DASH, DRM, and media playback on HTML5, iOS, Android using one or more of MSE/EME, ExoPlayer, VideoJS/Dashjs etc.
• Experience with Kanban, Scrum, CI/CD, unit tests, automation, app and system monitoring.
• 6+ years of web development experience.
• BS or MS degree in Computer Science or equivalent. 
  
  

About the role:

We are hiring a Sr. Systems Engineer with a focus on supporting company’s ERP, NetSuite. This role will be focused on developing customizations (Suitelets, Suitescript, Workflows, etc) within NetSuite in support of our critical business processes. These processes range from Record to Report & Order to Cash processes we run on NetSuite. The individual must be competent to work with NetSuite and related modules/third-party applications and possess a well-rounded background in both business and ERP.

Alongside a team of Engineers, you will be encouraged to grow functionality holistically across the application. Engineers within the Finance Technology team are in a unique position to collaborate with other platform and integration developers working with other “Best of Breed” applications.

What you will be doing

• Design, develop, and test product features that meet business and technical requirements of NetSuite ERP modules and workflows
• Integrate NetSuite with other third-party systems using REST, SOAP web services, and APIs
• Assist in improving existing integrations with 3PL and ensure systems work optimally
• Work with Scrum Master, Product Owners, and other company stakeholders to understand business requirements, policies, and procedures
• Full lifecycle implementation of core and Advanced NetSuite modules
• Triage and correct performance and/or data integrity concerns by reviewing and evaluating code, data patches, system logs, and process/memory/disk consumption utilization.
• Help us continue to design for scale and reliability as we grow
• Detective work and problem solving, especially when the answer isn’t obvious
• Solve customer (external and internal) problems. Inclined to jump on calls and interact with those directly affected by the product to make sure they’re successful.
• Participate in the entire software development lifecycle, including analysis, design, development, testing, and deployment

What you need to have

• Bachelors or master’s degree in computer science or Information Technology
• 6+ years of NetSuite Development experience
• In-depth knowledge of ERP systems, with a preference for hands-on implementation experience
• Design, develop, and customize NetSuite solutions supporting end-to-end supply chain processes, including inventory management, procurement, demand planning, and order fulfillment.
• Hands-on experience with NetSuite Order Management (OM), Accounts Receivable (AR), Purchasing, and Inventory modules.
• Strong domain knowledge of Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes.
• Troubleshoot and enhance existing NetSuite supply chain configurations to improve performance, accuracy, and automation.
• Experience with HTML, CSS, Javascript and SuiteScript 1.0/2.0/2.1
• Experience in developing and managing NetSuite workflows, custom records, fields, forms, and advanced PDFs.
• Expertise in SuiteAnalytics for building custom reports, saved searches, and KPIs.
• Strong proficiency with REST, SOAP web services, and APIs for developing custom integrations with third-party systems
• NetSuite Developer Certification or equivalent experience preferred

About the role 

What you will be doing

• Lead and grow a high-performing engineering team to execute ambitious product and technical roadmaps.
• Hire, grow, and retain top talents, fostering a healthy environment where individuals can do their best work.
• Set the technical vision and take ownership of the scalability, stability, and performance of the Ad Serving platform to support the business.
• Partner closely with business, product, operation, and other teams to build core product features that connect advertiser demand to supply and optimize ad selection and delivery.
• Take complete ownership of impactful initiatives and make pragmatic technical decisions.
• Develop good understanding of advertising business needs, building domain knowledge to understand systems and data better.

We're excited if you have

• Experience managing a team, including hiring, onboarding, and professional development.
• Overall 14+ years of experience building large-scale distributed backend systems, including 3+ years leading teams.
• Perform as a Staff+ technologist on complex, low-latency, revenue-critical, large-scale distributed backend systems.
• Excellent written and verbal communication and collaboration skills.
• Proven track record of leading cross-functional teams and initiatives.
• Experience fostering AI-first thinking within engineering teams to drive innovation.
• Expertise in advertising is a plus.

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. As we strive to influence the future of television globally, including TV advertising, the ongoing success depends heavily on our investment in the Content Management System. With Roku providing millions of movies, episodes, news, and channels, the Content Management System plays a vital role in managing content ingestion, selection, enrichment, and curation. We are seeking engineers capable of developing, designing, and deploying highly scalable, dependable applications, tools, and automation frameworks essential for efficiently handling the vast volume of content in our pipeline.

About the role

Roku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in the Roku Cloud TV Platform, so we deliver high quality streaming TV experience at a global scale.

You will be part of the Roku Content Management System and Tools Engineering team, playing a key role in developing the next generation content management systems that drive content ingestion, selection, management, and curation workflows. These systems are vital for empowering critical functions like Search and Recommendation on the Roku Platform. Your projects will have a direct impact on millions of Roku users globally. Throughout, you'll collaborate with key stakeholders across various Roku engineering teams and take the lead in designing our content management system.

The ideal candidate will demonstrate strong technical leadership, bring endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and commercial teams within Roku and across external strategic partner organizations. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.

What you’ll be doing

• Lead and grow a high-performing engineering team responsible for content ingestion, enrichment, QC automation, and partner portal systems.
• Architect and scale distributed systems that handle millions of assets and metadata records, ensuring reliability and low-latency processing.
• Collaborate with product and operational partners to deliver a world-class Partner Portal that empowers studios, networks, and content providers to onboard and manage their catalogs seamlessly.
• Drive automation across video, audio, artwork, and metadata QC, integrating AI/ML-based services to improve accuracy and efficiency.
• Partner cross-functionally to streamline content delivery and operational workflows.
• Provide technical direction, conduct code and design reviews, and ensure best practices in performance, observability, and security.
• Manage individual project priorities, deadlines and deliverables  
• Recruit and mentor engineers, fostering a culture of technical excellence, innovation, and accountability.

We’re excited if you have

• 5+ years proven track record in hiring, building and leading high-caliber product engineering teams.
• 8+ years of software development experience with deep technical knowledge and expertise in building high availability, large-scale distributed systems and services.
• Proven experience in building scalable, distributed backend systems in cloud environments such as AWS, GCP or Azure.
• Strong understanding of microservice and event-driven architectures, including experience with messaging and streaming frameworks like Kafka, SQS, or similar technologies.
• Strong leadership, collaboration and communication skills in working with cross-functional teams across the organization and delivering on big and ambitious goals.
• Deep understanding of content management, metadata processing, and media workflow automation.
• Experience in designing or integrating partner-facing platforms or portals for content or data management.
• Ability to handle periodic on-call duty as well as out-of-band requests; strong written and verbal communication skills.
• Bachelor’s degree in computer science plus 8 years of experience or equivalent; Master's degree preferred.

#LI-SJ1

About the team

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities. Roku offers millions of options to our users: movies, episodes, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineer, Content Platform who can drive further innovation.

About the role

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on its investment in our machine learning capabilities.

Roku offers millions of options to our users: movies, shows, news, sports, and channels from all around the world. The Roku Content Platform is key to onboarding content into the Roku ecosystem, delighting our customers. Building a content knowledge platform that provides insights to downstream systems like Search, Recommendations, Ads, and Voice to shape customers' experiences is why we’re actively looking for a Senior Machine Learning / AI Engineering Manager who can drive further innovation.

The person in this role will leverage their technical skills, business intuition, and analytical thinking to build best-in-class machine learning products. This includes integrating Generative AI capabilities and Vision Models to enrich content quality and user engagement. This is a role for a hardened ML practitioner and a highly skilled organizational leader. You will be the architectural and operational bridge between deep AI research and fast-paced product delivery. If you know how to build a 3-year vision for content discovery and translate it into 2-week shipping cycles, this is your team.

What you’ll be doing

• Vision & Strategy: Define the roadmap for ML within the Content Platform..
• Technical Leadership: Provide high-level guidance on model architecture and MLOps infrastructure to ensure models are scalable and production-ready.
• People Management: Lead and grow a high-performing team of ML Engineers. You will be responsible for career development, performance management, and maintaining a culture of rigorous experimentation.
• Cross-Functional Execution: Partner with Product, Engineering, and Content Strategy to align ML initiatives with business goals.
• Delivery: Champion a culture of incremental delivery. Balance long-term R&D with the need to deliver measurable improvements to the production environment.

We’re excited if you have

• 10+ years of total experience in software/ML engineering, with at least 5 years in a dedicated people management leadership role.
• MS or BS in Computer Science, Mathematics, or a related quantitative field.
• You possess a deep theoretical and practical understanding of Machine Learning. 
• You understand the business of streaming and how ML directly impacts the bottom line.
• You can explain complex model to a non-technical executive just as easily as you can debate architecture with a seasoned engineer.
• Proven track record of deploying large-scale ML models into production environments.
• Experience with modern ML stacks (e.g., LLMs, PyTorch, TensorFlow, Spark, and cloud-native MLOps tools).

About the Team & Role 

The Roku Pay, Core Payments team has played a pivotal role in driving Roku’s rapid growth in online subscriptions, powered by a seamless in-streaming, on-TV purchase experience. Supporting a wide range of Roku teams, Core Payments enables transactions across multiple consumer touchpoints — including TV, web, mobile, and advertising. These teams employ diverse strategies to sell digital content, from Subscription Video on Demand (SVOD) and Transactional Video on Demand (TVOD) to Roku-branded devices and shoppable ads directly on the device.

Core Payments is now seeking a Senior Product Manager to lead the creation of our Payment Machine Learning Platform — a high-impact initiative designed to optimize payment retries, routing, and authorization success rates for our subscription business.
This platform will harness AI/ML to make real-time, data-driven payment decisions at scale, directly influencing revenue growth, reducing churn, and enhancing customer satisfaction. In this role, you will operate at the intersection of machine learning, payments infrastructure, and subscription growth, collaborating with engineering, data science, finance, and payment operations to deliver a platform that is both technically sophisticated and mission-critical.
The ideal candidate thrives in a fast-paced, highly technical environment, possesses deep knowledge of payments and subscription economics, and can balance strategic vision with hands-on execution. You will own the roadmap, drive flawless delivery, and continuously improve the platform through experimentation and data-driven insights. 

What You’ll Be Doing 

• Define and Drive the Roadmap: Partner with engineering, ML, and business stakeholders to define a high-impact roadmap for the Payment ML Platform, aligned to Roku’s subscription growth goals.
• Translate Business Goals into Product Requirements/Feature Guides, Convert business KPIs (e.g., authorization rate uplift, churn reduction) into clear product requirements, success metrics, and technical specifications. 
• Lead AI/ML Product Development: Collaborate with ML engineers and data scientists to design, train, and deploy models for retry prediction, payment routing, and fraud prevention.
• Champion Experimentation:  Design and oversee A/B and multivariate tests to validate hypotheses, measure incremental lift, and drive continuous improvement.
• Hands-On Execution: Roll up your sleeves to write PRDs, define acceptance criteria, review model performance dashboards, and troubleshoot issues with engineering.
• Stakeholder Management: Communicate roadmap progress, risks, and learnings to executives and cross-functional partners.
• Post-Launch Optimization: Monitor KPIs, identify opportunities for improvement, and prioritize enhancements to maximize impact.
• Ensure Compliance & Security: Work with legal and compliance teams to meet PCI-DSS, GDPR, and other regulatory requirements for payment data. 

We’re Excited If You Have 

• 8+ years in product management, ideally with experience in payments, fintech, subscription businesses, or ML-driven platforms. 
• Proven track record of shipping complex products in partnership with engineering, data science, and operations teams. 
• Strong understanding of payment processing flows, gateways, acquirer optimization, and retry logic. 
• Experience defining and measuring KPIs, running large-scale A/B tests, and making data-driven decisions. 
• Ability to articulate complex ML concepts to both technical and non-technical stakeholders. 
• Comfort working in fast-paced, highly iterative environments. 
• Bachelor’s degree in Computer Science, Statistics, or related field; MBA a plus. 

About the team

At Roku, the Customer Care Engineering team is at the forefront of creating innovative solutions that redefine how we support millions of Roku users worldwide. We build and maintain a diverse ecosystem of cutting-edge tools and applications, including the Roku Support help center, advisor-facing tools for call centers, third-party partner integrations, internal web portals, and a robust suite of web services. From customer account management to big data pipelines, automated deployments, and build tools, our work touches nearly every aspect of the Roku experience.Our mission? To empower Roku customers and support teams with seamless automation, intuitive self-service tools, and powerful troubleshooting capabilities. We’re passionate about crafting secure, high-performance applications that not only solve problems but also deliver a delightful, branded user experience. If you’re excited about building scalable, impactful solutions that make a real difference, this is the team for you.

About the role 

Roku is seeking an experienced, versatile, and skilled Full Stack Engineer to join our dynamic Customer Care team. You will play a pivotal role in building and evolving a platform, leveraging web technologies and cutting-edge generative AI, to support world class customer care experiences including intelligent chatbots, agent dashboards, telephony integration, and self-service workflow automation. Your expertise will help shape intelligent, scalable solutions that enhance customer support experiences and multiple support call centers globally. 

What you'll be doing

• Design, develop, test, deploy, document, and maintain full stack web applications for a multi-region CRM platform
• Determine the strategic and tactical direction of the front-end architecture with cross-browser compatibility, accessibility and search engine optimization
• Build and optimize Retrieval-Augmented Generation (RAG) solutions to power chatbot interactions
• Advocate for operational excellence, driving best practices in monitoring, performance, and reliability.
• Participate in the agile development process, including scoping, technical design, effort estimation, coding, testing, debugging, code reviews, maintenance, and support
• Write clean, efficient, and maintainable code across frontend and backend services
• Monitor, debug, and resolve issues across the stack to maintain platform reliability.
• Stay updated on emerging technologies, bringing innovative ideas to enhance the platform.
• Collaborate with product managers, UX designers, data science and larger engineering team on business and architecture proposals to deliver seamless customer care experiences.

We're excited if you have

• 12+ yrs of relevant web development and production application support of highly trafficked consumer-facing web applications.
• In-depth experience with React and relevant toolset/framework ecosystem.
• Expert-level knowledge of JavaScript, Typescript – prototypical inheritance, scope and closures.
• Experience with js, React.js/Angular.js, Express, SASS/LESS, AWS, npm, Git and CI a necessity.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and microservices architectures
• Strong understanding of database systems (SQL and NoSQL). 
• Familiarity with DevOps practices and tools (CI/CD, Docker, Kubernetes).
• Ability to decompose complex problems into manageable units of work.
• Excellent problem-solving skills and ability to work in an agile environment.
• Effective communication and collaboration skills.
• Bachelors or Master’s degree in Computer Science, Engineering, or equivalent.
• Experience with customer service platforms or CRM systems is preferred
• Hands-on experience developing RAG solutions or working with LLMs for chatbots is preferred
• Knowledge of service mesh architectures is preferred
• Exposure to observability tools and practices (e.g., Prometheus, Grafana) are preferred.

#LI-SJ1

About the Team 

The Cloud Technology Infrastructure team at Roku is looking for a dedicated engineer to join our Cloud Infrastructure Operations group. As a pivotal team, we’re committed to building a scalable, secure, and reusable infrastructure platform that empowers all Roku teams to deliver with speed and confidence. Embracing an ‘Infrastructure as Code (IaC) First’ methodology, we’re eager to onboard a professional who’s ready to partner across teams to build foundational components in Networking, Infrastructure, Identity Management, and Security. 

About the Role  

Are you passionate about streamlining the creation of Cloud infrastructure to achieve maximum efficiency? Do makeshift Cloud services that require manual configuration cause you concern? If you excel in roles that simplify processes for engineers, enabling them to take ownership with ease, and if you’re an advocate for Infrastructure as Code (IaC), then this opportunity is tailored for you. Join us and play a key role in shaping the building blocks that will empower teams across Roku to innovate and thrive. 

What you’ll be doing  

• Collaborate with development teams to enhance their cloud service management capabilities, ensuring they can independently deploy, monitor, and maintain their services. 
• Implement monitoring and observability solutions that provide real-time insights into infrastructure health, enabling proactive issue resolution and system optimization. 
• Participate in a shared On-Call rotation to support critical infrastructure incidents, IAC CI pipeline issues, and cloud networking escalations, ensuring high availability and rapid incident response. 
• Design and implement network observability solutions that provide end-to-end traffic visibility across cloud networking—including Kubernetes, VPCs, routing, peering, and cross-cloud connectivity—by collaborating with the Platform team to provide granular, real-time insights into cloud-native networking, leveraging visualization platforms and telemetry data to support troubleshooting and performance optimization. 
• Partner with technical leaders on the Infra Roadmap to fortify our infrastructure security, leveraging cutting-edge automation tools for proactive defense strategies. 
• Develop frameworks into Infrastructure as Code (IaC) workflows, promoting reusable and adaptable infrastructure components deployed via CI/CD. 
• Advocate for cloud cost optimization strategies, ensuring efficient resource utilization and cost-effective infrastructure management. 
• Champion best practices across all functions, including development, QA, and Infrastructure/Operations, to foster a culture of excellence and continuous improvement. 

We’re excited if you have 

• 7+ years of experience designing and operating scalable, resilient cloud-native systems, with a focus on automation, observability, and developer enablement. 
• Deep expertise in public cloud networking (AWS/GCP), including VPC design, peering, routing, NAT gateways, and service endpoints. 
• Developer skills in Python, Java, or Go writing applications and code that will bring together data from disparate systems and will work to help visualize data in a way that will make business decisions easier. 
• Experience managing and debugging traffic flows between Kubernetes workloads and cloud-managed services, with a strong understanding of how service discovery, DNS, and overlay networks impact observability. 
• Proven ability to architect and implement network mapping and visualization solutions (e.g., using tools like Istio telemetry, or custom Grafana dashboards) to provide actionable insights into traffic behavior and dependencies. 
• Required experience building and managing complex networks in public cloud providers like AWS, GCP and integrating them with cloud-native platforms, such as Kubernetes. 
• Hands-on advanced experience utilizing cloud-native services in large scale environments with AWS/GCP using Infrastructure-as-Code (Terraform) and other CI/CD tools/services. 
• Experience enabling monitoring solutions to visualize and create alerts for core infrastructure with one or more of the following: Grafana, Prometheus, and Datadog. 
• Experience driving timely consensus in design with other senior team members across a large organization. 
• Experience with how to create infrastructure using CI, Continuous Delivery, and Continuous Deployment workflows; GitLab experience desired. 
• Excellent written and verbal communication skills to help communicate complicated workflows to a broad and diverse user group. 
• B.S. or M.S. degree in Computer Science, Engineering, or equivalent. 
  
  
  
  
  

Project Manager, Technology Operations

Job Summary: We are seeking a proactive and experienced operations project manager to drive operational excellence and support growth initiatives within our Technology organization. Reporting to senior management, this role will be pivotal in collaborating with cross-functional teams, streamlining processes, and ensuring successful project delivery.

Key Responsibilities:

• Collaborate with the Sr Mgr, Tech Ops and the CTO to continuously improve the operating model for the Technology organization.
• Develop and own detailed project plans, including milestones, timelines, and resource allocation.
• Build and manage performance dashboards to track project metrics and KPIs.
• Partner with the Sr Mgr, Tech Ops and business leaders on Technology’s Annual Planning.
• Manage a calendar of key activities throughout the year and assist administrative staff with event planning.
• Identify areas for process improvement and design and implement solutions.
• Ensure key meetings are well-managed and successful, e.g., quarterly business reviews, all-hands meetings, board meetings
• Coordinate with global teams, adapting to different time zones as necessary.
• Project Leadership for a few key programs that are impactful across the technology organization. Providing thought leadership on such programs and owning the end-to-end execution.
• Act as a primary point-of-contact for project stakeholders.
• Work with Technology managers and the Procurement team to enter and manage purchase requisitions

Qualifications:

• Able to work in the Hyderabad office 3 days a week.
• Bachelor's degree in business management, engineering, or related field.
• Minimum of 7 years of project management experience, preferably in technology or healthcare supply chain.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Excellent communication skills, both verbal and written.
• Experience with Claude Code is a plus.
• Experience in global capability centers is advantageous.
• Certification in project management methodologies is a plus.

Skills and Abilities:

• Proficient with AI or possesses a hunger to become proficient.
• Can assist the Sr Mgr, Tech Ops with thought leadership and strategic project management.
• Excellent at prioritizing competing priorities and aligning with project stakeholders on deliverables.
• Ability to work cross-functionally and influence outcomes.
• Self-driven with strategic thinking and attention to detail.
• Understanding of business process environments and performance enhancement.
• Experience with reporting and dashboard tools such as Jira, Aha!, and Tableau is a plus.

Additional Information: This role offers the opportunity to contribute to the success of key initiatives and drive operational efficiency within a dynamic global organization. The ideal candidate will possess a proactive mindset, strong leadership skills, and a passion for continuous improvement.

Role - Senior Database Operations Engineer

Job Summary
Reporting to the Manager, Database Administration, the Senior Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Sr Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.

Roles and Responsibilities:

•Administration and management of GHX databases, including:Backup and recovery ,Monitoring of data database capacity and performance ,Security and data access management ,Installations, upgrades, and patching ,Fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices

Required Qualifications

•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•5-8 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred

Preferred Skills

•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams

Role - Database Operations Engineer III

Job Summary Reporting to the Manager, Database Administration, the Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.

Roles and Responsibilities:

•Administration and management of GHX databases, including Backup and recovery Monitoring of data database capacity and performance Security and data access management
Installations, upgrades, and patching fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•2-5 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform DBs (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred

Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams

Job Summary:

We are looking for a Senior Software Engineer to build production-level reference architecture applications.The ideal candidate will be skilled in building back-end applications in AWS using Java, Springboot, Kubernetes, Kafka, Mongo, understands API and microservice concepts, built DR capabilities, and has utilized AI in generating code and tests. On the front-end, knowledge of Angular and Micro-Frontend approaches are ideal.

Qualifications:

• 5+ years of experience designing and implementing technological solutions using Java and SpringBoot within cloud environments
• Proficiency in Frontend WebApp development building SPA applications in Angular and deploying via AWS CloudFront
• Experience building sync/async/batch back-end microservices.
• Expertise in using AWS services like CloudFront, S3, SQS, Secrets Manager, KMS, API Gateway, IAM, EKS, ECS
• Proficient at debugging full-stack issues including AWS cloud network, access or configuration issues
• Kubernetes expertise running and debugging and optionally in admin/setup of clusters.
• 1+ years Mongo/Atlas experience
• Experience using Kafka
• Experience in designing, building and documenting APIs (i.e. OpenAPI) and building REST and/or GraphQL endpoints and using API Gateways
• Experienced with DR site fail-over, turn-away concepts and DR testing
• Proficiency using AI to generate code, unit test/code coverage and API tests
• Quality engineering experience running API, performance and scalability tests
• Experienced working within Agile SDLC environments (Kanban or Scrum)

Knowledge, Skills, and Abilities

• Good communication skills and collaborates well
• Responsible and trusted employee that raises questions and concerns early and often.
• Comfortable working in an Agile fast-paced environment
• Self-motivated and self-sufficient and is willing to learn and work in environment with only directional guidance and minor hand-holding Strong project management skills, with experience delivering complex automation initiatives.

Role: Sr, Software Engineer
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Manager, Software Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

GHX is seeking a Sr Software Engineer with deep technical expertise and a proven track record in designing, developing, and delivering high-quality, scalable software solutions. The Senior Software Engineer will play a pivotal role in the development of technological solutions, contributing to both existing and next-generation applications. The ideal candidate will be proficient in Java and Spring framework, skilled in software design patterns, experienced with AWS cloud services, and adept in CI/CD pipelines, with a passion for leading innovative projects in a collaborative environment.

Duties and Responsibilities

• Develop scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions.
• Maintain a deep understanding of software subsystems, their components, interfaces, and data integrations to ensure seamless functionality and scalability.
• Perform branching updates on the Git repository along with CI/CD responsibilities.
• Collaborate proactively with cross-functional teams to address technical dependencies, review ideas and concerns, and deliver high-quality products.
• Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs.
• Establish and guide best practices for design, development, testing, and Agile workflows, mentoring team members and fostering a collaborative environment.
• Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.

Qualifications

• 5+ years of experience in software development.
• BS degree in Computer Science.
• Experience designing and implementing technological solutions using Java and its frameworks (e.g., Spring, Hibernate).
• Proficiency in AWS technologies including EC2, SNS, SQS, S3, SES, Elasticsearch Service, Lambda, etc.
• Expertise in databases such as MongoDB, Elasticsearch, and MySQL.
• Familiarity with front-end technologies such as HTML, CSS, JavaScript, Angular, and TypeScript.
• In-depth knowledge and experience implementing RESTful APIs and web services.
• Experience with Rules Engine and/or event-driven architecture.
• Exposure to design best practices including performance, scalability, robustness, and resiliency.
• Prior experience working in Agile/Scrum environments.
• Ability to work independently and as part of a team on multiple overlapping projects.
• Proven track record of successfully delivering large, complex, cross-functional projects.
• Strong problem-solving, analytical, and communication skills.

Knowledge, Skills, and Abilities

• Develops and implements innovative solutions that challenge the status quo and drive process improvement.
• Communicates complex technical concepts effectively to diverse audiences, including technical and non-technical teams.
• Demonstrates a strong understanding of system-wide impacts and interdependencies across products, teams, and the organization.
• Addresses internal and external customer needs effectively, with the ability to interact directly with customers.
• Ability to work collaboratively in a global team environment.
• Adapts to changing conditions with flexibility and leads others through transitions with clarity and confidence.
• Leads by example, fostering teamwork, trust, and a shared purpose while promoting success and strategic thinking.
• Experience in healthcare or invoicing domains is an added advantage.
• Experience using AI coding tools and AI agents is an advantage, including Python and machine learning experience.

Are you a passionate technologist eager to empower developers and shape the future of software innovation? MongoDB is looking for a Senior Developer Advocate to join our Developer Relations team in India. You'll be at the forefront of driving engagement, learning, and excitement within our developer community across India and APAC.  

As developers increasingly rely on MongoDB for their data needs, you'll play an essential role in building meaningful relationships, delivering impactful technical resources, and hosting hands-on workshops that unlock new possibilities for developers at startups, enterprises, and everything in between. If you're passionate about data, inspiring developer communities, and fueling innovation, this could be the ideal opportunity for you!  

Joining our Developer Relations team will have you collaborating and learning with world-class peers and engaging with some of the world’s largest companies.  

This role can be remotely in the India region.

About You

We're seeking someone who thrives on building vibrant developer ecosystems. As a Senior Developer Advocate, you'll use your experience in technical enablement, community-building, and instructional content to engage developers and help them confidently adopt MongoDB technologies.  

You’re seasoned at connecting with developers through events, workshops, virtual training, or meetups, and take pride in fostering discovery and delivering value. With a genuine collaborative spirit, you work closely with colleagues across teams, always striving to elevate every member’s success in alignment with MongoDB’s value of Building Together.  

A strong communicator and problem-solver, you have 5+ years of experience in roles such as Developer Advocate, Solutions Architect, Software Engineer, Developer Relations, or similar. You’re skilled at simplifying complex technical concepts and can adapt your messaging to developers at all skill levels.  

Key Responsibilities

Empower developers: Leverage your deep understanding of database technologies, programming languages, and MongoDB’s core functionality—including Atlas —to guide developers in building impactful solutions through code and content.  

Engage through live workshops:  Deliver interactive sessions for audiences ranging from 40 to 400 developers, showcasing best practices and hands-on experience with MongoDB.  

Community growth:  Build relationships with developers, community leaders, industry influencers, and partners to scale our Developer Relations programs and foster new engagement opportunities across India and APAC.  

Support user groups and champions:  Collaborate with other DevRel teams to grow MongoDB user groups, champion programs, and influencer networks in the region.  

Partner with marketing:  Work closely with various marketing teams to inform strategies, refine messaging, and create resources that resonate with our developer community.  

What You'll Bring:

Technical expertise: A minimum of 5+ years of experience consulting with development teams, complemented by proficiency in database technologies and programming languages.  

Hands-on enablement: A proven track record of sharing code and content, creating and leading developer-focused labs, workshops, hackathons, and other hands-on activities.  

Presentation excellence: Strong public speaking skills with experience delivering live workshops, webinars, or events (bonus points for live-streaming abilities!).  

Engagement strategies: Demonstrated ability to support long-term developer engagement and report on the business impact of initiatives.  

Collaborative mindset: You thrive in team environments, building connections across teams and stakeholders to drive impactful results both locally and globally.  

Travel-ready: The willingness to travel up to 40% of the time to deliver sessions and support the broader team at in-person events.  

Why Join MongoDB

MongoDB is the leading modern general-purpose database platform, designed to help developers tackle their most complex challenges. By joining us, you'll be part of a company that values curiosity, collaboration, and creativity—and empowers individuals at every level to make an impact.  

In this role, you'll help foster innovation in developer communities, champion cutting-edge technologies, and be a critical contributor to MongoDB's growth across APAC.  

Does this sound like your dream job? Join us, and together, we’ll build what's next!  

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. 

We are seeking an exceptional Principal Technologist to join our team. This pivotal role will be responsible for driving the adoption of MongoDB among our most strategic customers by engaging senior technical leadership to position MongoDB as the ideal solution for modernizing legacy applications and building modern, GenAI applications.

This role can be based out of remotely in the APAC region.

Key Responsibilities

• Engage and influence executives and technical decision-makers at Fortune 1000 companies and create awareness and understanding of our products
• Aligned with Sales, work with our Strategic Developer Relations team (comprised of senior engineers with deep MongoDB experience) to develop and deliver technical engagements and targeted education sessions
• Develop and maintain deep technical expertise in MongoDB's product and solutions as well as industry trends and competitors' offerings
• Gather feedback and assess customer sentiment to influence product roadmap and advocate for our customers
• Represent MongoDB at industry conferences, trade shows, and technical events.
• Contribute to thought leadership through blog posts, whitepapers, and speaking engagements.

Qualifications

• 10+ years of technical consulting experience in Principal-level roles in Solutions Architecture, Developer Advocacy, Software Architecture, or Enterprise Consulting
• Recognized technical leader with deep hands-on experience implementing enterprise-scale RDBMS, MongoDB, or other database solutions
• Proven track record of enterprise project ownership and team leadership, preferably in modernization initiatives involving migration of legacy database technology platforms (e.g., Oracle, DB2, Sybase, etc.)
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Strong understanding of database architectures, distributed systems, and cloud computing concepts, with experience in distributed systems design, including scalability, fault tolerance, and consistency models
• Experience in performance tuning, scalability, and high availability designs for large-scale database implementations
• Familiarity with modern application development frameworks and current proficiency with at least one of: Java, C#, Python
• Bachelor's or advanced degree in Computer Science, Engineering, or related field, or equivalent experience

Additional Requirements

• There are two components to the role: in-person engagements and the ability to scale your influence through published content. We are looking for someone that can travel extensively (up to 50% of the time), but an outsized online presence can mitigate against this need for travel
• Exceptional problem-solving skills and the ability to think strategically
• Excellent interpersonal skills and the ability to build and nurture relationships with C-level executives and senior technical decision-makers

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 4253000823

Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

We're seeking a hands-on Software Engineering Manager to lead a Software Development team with day-to-day technical leadership responsibilities. Working closely with other Development teams, this role executes the company's technical, architectural, and commercial product initiatives by taking an active role with the team. The Manager will be responsible for both technical roadmap/design and people management.

A successful candidate in this role would assume leadership in delivering customer outcomes with a focus on building modern delivery pipelines in a high-availability platform. This role will lead a high-impact team through the product development lifecycle by being an active contributor of production-quality code, with up to 70% of their time focused on research, development, system designs, and architectural reviews. This role works in an Agile environment, collaborating with the team to lead continuous improvement using data-driven decisions through iterative development.

Responsibilities

• Lead by example: Hands-on in design, coding, and shipping high-quality software using Angular, Node.js, JavaScript, and Java (back end) on AWS services like Lambda, EC2, S3, and SQS.
• Strong foundation in Spring frameworks and data layers like MongoDB, PostgreSQL, Elasticsearch, etc.
• Champion and educate the organization on Agile best practices, new frameworks, processes, architectural standards, design patterns, and solutions.
• Ensure engineering excellence by having sound knowledge of Microservices, security, and containerization.
• Collaborate with Development, Product, and Architecture teams to drive the software development lifecycle, iterating quickly to deliver high-impact solutions to Production with high quality.
• Ensure engineering excellence by adherence to standards around robustness, resiliency, high availability, scaling, and utilization of modern delivery pipelines.
• Plan and execute a timely release process with all stakeholders, including necessary communication.
• Mentor and grow developers through coaching, feedback, and amplifying the technical vision from the Enterprise Architecture team.
• Establish roadmaps and resourcing needs across multiple teams.
• Balance speed and quality by utilizing industry-standard measurements such as Cycle Time, Lead Time to Change, and Deployment Frequency to identify roadblocks. Ensure the proper technical design required to positively impact measurements.
• Assess risks and dependencies and hold teams accountable to high standards by leading by example.
• Drive incident response for the team, including on-call coverage, technical response, and providing technical resolution to production issues.

Required Experience

• Computer Science degree with related experience.
• 8+ years of software development management experience.
• Excellent understanding of AWS services (e.g., EC2, EKS, Lambda, S3, RDS, API Gateway).
• Strong understanding of system design, scalability, microservices, and distributed architectures.
• Experience designing external-facing UI applications, SSO integration, secure systems, and APIs.
• Experience designing high-availability, fault-tolerant, and secure systems.
• Practical experience with GitHub Actions, CI/CD, or other automation tools.
• Familiarity with UI, backend, and API development and their integration.
• Proven ability to mentor engineers and conduct thoughtful, constructive code reviews.
• Experience being the technical lead on a team that produces high-quality deliverables.

Nice to Have

• Strong knowledge of DB concepts and data analysis experience with expertise in data-driven decision making.
• Hybrid mobile app development experience with Ionic or Cordova.
• SDLC experience across AI development lifecycles.
• Familiarity with modern AI concepts: LLMs, Agentic AI, MCP, and Copilot development.
• Knowledge of cloud monitoring and observability tools.

The Opportunity

The Monetization Team powers Postman pricing & packaging, and scales its business.

We build and operate mission-critical billing systems that handle:

• Payments & renewals
• Subscription lifecycle
• Sales, tax & compliance
• Revenue systems
• Post Purchase product onboarding 

As Postman grows, we are evolving towards a config-driven, highly scalable platform that supports both self-serve and sales-led motions globally.

We’re looking for a Front End Senior Engineer who can lead the development of the user-facing platform, driving technical excellence in UI architecture and product innovation in the monetization experience.

What You'll Do

• Build & Optimize Monetization Experiences
  Design, develop, and own the user interfaces for key monetization flows, including checkout, subscription management, and pricing pages.
• Drive UI Architecture and Performance
  Establish and enforce best practices for front-end architecture, ensuring high performance, scalability, and maintainability across all user-facing features.
• Implement Config-Driven UIs
  Develop reusable UI components and systems to dynamically render pricing, packaging, and configuration settings driven by backend services.
• Enhance Admin and Sales Workflows
  Build and improve internal-facing applications (Admin UIs) to enable sales, finance, and support teams to manage custom contracts, discounts, and user subscriptions efficiently
• Collaborate Cross-Functionally
  Partner with Product, Design, Support, Security, and Platform teams to deliver impactful solutions and ensure a consistent user experience.
• Raise the Engineering Bar
  Conduct thorough code reviews, define front-end best practices, mentor engineers, and influence decisions on UI technology stack and tooling.

About You

• 6+ years of experience designing and building complex, high-traffic web applications.
• Strong proficiency in:
• Modern JavaScript/TypeScript and one or more leading front-end frameworks (e.g., React, Node.js, Angular).
• Advanced state management techniques and architectural patterns for large-scale single-page applications (SPAs).
• Deep expertise in:
• Front-end performance optimization (e.g., bundle size, critical rendering path, load times).
• Cross-browser compatibility and accessibility (WCAG standards).
• Integrating and consuming RESTful and/or GraphQL APIs efficiently.
• Hands-on experience with:
• Unit, Integration, and End-to-End testing frameworks
• Bundling and building tools.
• CI/CD pipelines for front-end deployments.
• Proven track record of:
• Translating complex design mockups into high-fidelity, responsive user interfaces.
• Leading technical design and implementation of major front-end features.
• Strong collaboration skills, comfortable working with and challenging PMs, EMs, and stakeholders.
• (Bonus) Experience with A/B testing frameworks and deep understanding of user experience principles in high-stakes transaction flows (e.g., checkout, billing portals)

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Description: Business Intelligence Manager

Position Summary

The Business Intelligence (BI) Manager is responsible for leading the strategy, development, and operational excellence of enterprise analytics, reporting, and AI-enabled insights. This role oversees BI platforms, data visualization, and analytical solutions—including the responsible application of AI and advanced analytics—to enable data-driven decision-making across the organization. The BI Manager partners with business leaders, data engineering, AI governance, and security teams to ensure insights are accurate, explainable, secure, and aligned with business priorities.

Key Responsibilities

Strategy & Leadership

• Define and execute the enterprise BI and analytics strategy, including AI-enabled insights, aligned to business objectives and data governance standards
• Lead, mentor, and develop a team of BI developers, analysts, and analytics engineers
• Establish prioritization frameworks for analytics and AI-driven use cases
• Serve as a trusted advisor to business and executive stakeholders on analytics and AI capabilities

Analytics, AI & Insights Delivery

• Oversee the design, development, and maintenance of dashboards, reports, predictive models, and AI-assisted analytics products
• Enable the use of AI for trend analysis, forecasting, anomaly detection, and insight generation using governed enterprise data
• Ensure consistent semantic models, metrics definitions, and explainable outputs across BI and AI solutions
• Partner with data science and data engineering teams to operationalize AI outputs into BI platforms and business workflows
• Drive adoption of AI-assisted self-service analytics while maintaining data quality, lineage, and control

Platforms & Technology

• Own BI and analytics platforms (e.g., Power BI, Tableau, Looker) and their integration with AI and cloud data platforms
• Support AI-enabled features such as natural language query, automated insights, and embedded copilots where appropriate
• Define standards for dashboard design, AI explainability, usability, accessibility, and performance
• Lead platform optimization, licensing strategy, and cost management across BI and AI tooling

AI Governance, Security & Responsible Use

• Ensure AI use of data complies with enterprise AI governance, security, privacy, and ethical standards
• Partner with security, risk, and compliance teams to enforce access controls, sensitivity labeling, and usage monitoring
• Support model transparency, bias awareness, and auditability for AI-derived insights
• Maintain documentation for AI use cases, assumptions, and limitations

Data Governance & Quality

• Enforce data governance, certification, and lifecycle management for BI and AI assets
• Establish data quality and AI output validation processes
• Maintain business glossaries, metric definitions, and AI-enabled analytics documentation
• Support audit, compliance, and regulatory requirements related to analytics and AI

Stakeholder Engagement & Value Realization

• Translate business questions into analytics and AI use cases with measurable outcomes
• Enable business teams through training on BI tools, AI-assisted analytics, and responsible usage
• Measure and report on analytics and AI value realization, adoption, and business impact

Required Qualifications

• Bachelor’s degree in information systems, Computer Science, Data Analytics, Business, or related field
• 7–10 years of experience in business intelligence, analytics, or data platforms
• 3+ years of experience leading BI or analytics teams
• Strong expertise in BI platforms (Power BI preferred) and enterprise data architectures
• Demonstrated understanding of AI-assisted analytics and advanced analytical techniques
• Proven experience partnering with senior business stakeholders
• Strong understanding of data governance, security, and compliance principles

Preferred Qualifications

• Experience in managed services, consulting, or multi-client environments
• Familiarity with cloud data platforms (e.g., Snowflake, Azure Synapse, BigQuery)
• Exposure to AI platforms, embedded analytics, or analytics copilots
• Knowledge of data cataloging, lineage, and governance tools (e.g., Microsoft Purview or equivalents)
• Experience operationalizing AI insights within enterprise reporting environments

Key Competencies

• Strategic analytics and AI thinking with operational execution
• People leadership and talent development
• Executive communication and stakeholder influence
• Data ethics, governance, and risk awareness
• Continuous improvement and innovation mindset

Success Measures

• Increased adoption of BI and AI-enabled insights across the enterprise
• Consistent, trusted, and explainable KPIs and AI outputs
• Improved time-to-insight and decision quality
• Strong governance, security, and audit outcomes
• Demonstrated business value from analytics and AI initiatives

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us:

Sauce Labs is the world's largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.

The Role:

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database. Core Linux backend skills and a DevOps perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

Responsibilities:

• Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
• Enhance platform observability by integrating bespoke and off-the-shelf OpenTelemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
• Collaborate with business and management functions to develop and execute the product roadmap.
• Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
• Participate in on-call rotation.
• Contribute to improvements in the software development lifecycle for increased velocity and quality.

Required Skills:

• 7+ years of development experience in C/C++ and Rust.
• Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
• Solid experience with cloud platforms (GCP, AWS).
• Proficiency with live and post-mortem debugging tools.
• Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
• Strong experience managing/scripting CI and scaling infrastructure using DevOps tools like Jenkins, Docker, Kubernetes, and Salt.
• You are autonomous, take initiative, and act on it.
• You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
• You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

This Saucer can be found globally.  We believe in the power of in-person collaboration to build strong relationships and drive innovation. To support this, our office models are tailored by region:

• Poland, Berlin, and the US: We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
• India: We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Regardless of location, Saucers living near an office are expected to be present and engaged with their local teams.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.

Introduction 

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary

The Principal Applied AI Engineer will lead the development of internal AI capabilities that empower teams across Poppulo to work faster, smarter, and securely. This role partners with business leaders, engineers, and IT teams to identify high-value opportunities for AI and translate them into practical solutions including GPT assistants, AI agents, and automated workflows while protecting company data, customer trust, and regulatory compliance.

Reporting to the Chief Information Security Officer, this position focuses on driving internal AI innovation effectively and safely across the organization.

The ideal candidate combines strong AI skills & security engineering with a passion for turning cutting-edge AI capabilities into real outcomes.

Primary Responsibilities

• Define the technical direction and implementation standards for internal AI solutions, ensuring consistent, secure, and scalable adoption across teams.
• Provide technical leadership across internal AI initiatives by evaluating solution approaches, guiding technical decisions, and balancing business value, feasibility, and risk.
• Lead the design and deployment of internal AI solutions such as GPT assistants, AI agents, integrations, and automated workflows.
• Implement technical controls, monitoring, and safeguards for AI-enabled systems.
• Develop integrations between AI systems and enterprise platforms including internal tools, knowledge bases, and business applications.
• Partner with business teams to identify and deliver AI solutions that improve productivity and operational efficiency.
• Work with Security, Privacy, and Legal teams to ensure AI solutions align with internal policies, compliance requirements, and regulatory standards.
• Collaborate with IT, Engineering, and DevOps teams to ensure AI solutions are reliable, secure, and scalable.

Leadership Responsibilities

Although this role is an individual contributor, the Principal Applied AI Engineer will:

• Be a technical advisor to the CISO and business leaders on AI capabilities and risks.
• Encourage experimentation and innovation while ensuring AI solutions are deployed with appropriate safeguards.
• Foster cross-functional collaboration between IT, Security, Engineering, Product Development, and business units.

Qualifications

• 8+ years of experience in AI engineering, or machine learning engineering.
• Hands-on experience designing and implementing AI security controls and guardrails, including mitigation of prompt injection, data exfiltration risks, output validation, monitoring and access control for AI systems.
• Experience designing and deploying AI assistants, GPT-based tools, or agent-driven workflows integrated with enterprise systems or internal data.
• Strong experience securing and integrating APIs, MCP, automation frameworks, and enterprise systems.
• Experience working with AI model platforms or APIs such as OpenAI, Anthropic, AWS Bedrock, Azure OpenAI, or similar technologies.
• Experience building systems within cloud environments (AWS, Azure, or GCP).
• Ability to translate business requirements into scalable AI solutions while considering speed, security, reliability, and enterprise operational needs.

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK and India.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The People Operations team plays a crucial role in delivering the HR experience at Stripe, providing direct support to our global workforce. As a People Operations Associate, you will be an integral part of this team, collaborating closely with our People & Places teams and Partners. Your responsibilities will include processing transactions, addressing inquiries, conducting audits, and continuously enhancing the services we provide to Stripes worldwide.

We're looking for an enthusiastic People Operations Assistant at the A1 level joining our team in Bangalore. In this role, you will help support the HR team by handling important tasks that keep our processes running smoothly.

What you’ll do

Responsibilities

• Process HR transactions accurately and on time.
• Respond swiftly and accurately to inquiries, ensuring excellent service delivery.
• Ensure the accuracy and integrity of our People data by auditing and entering information throughout the employee lifecycle, while also assisting our HRIS team in managing job profiles, job families, and compensation codes.
• Facilitate changes in Workday related to hiring, management transitions, cost center updates, and team or location shifts.
• Maintain a high degree of accuracy in all data processing tasks to ensure consistency and reliability.
• Provide support by responding to employment verification requests and other data inquiries with promptness and accuracy. 
• Track and manage candidate documentation, and oversee background check processes.

Follow standard operating procedures (SOP’s) while processing changes and escalate issues to the specialists when faced with complex problems.

• Proactively identify opportunities for process improvements and contribute to the development of automation initiatives.
• Take initiative to implement enhancements that support the scalability of the People Operations team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Work Experience - 0 to 2 years
• Demonstrated experience in HR, ideally within a People Operations or HRIS role.
• Comprehensive understanding of HR processes and systems, with familiarity with platforms like Workday being a plus.
• Exceptional attention to detail complemented by outstanding organizational skills.
• Proficient in managing confidential information with discretion and professionalism.
• Enjoy solving problems and collaborating across teams to address issues and enhance processes.
• Excellent English communication skills, both written and verbal.
• Detail-oriented, analytical, and adaptable, with a commitment to continuous improvement.
• Strong capabilities in operational execution and organization.
• Exercised discretion and sound judgment in handling confidential and sensitive data.

Preferred qualifications

• Experience working in a fast paced, growing environment, preferably in a technology company or large scale organization.
• Experience utilizing company policies and practices to determine appropriate recommendations.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. 

What you’ll do

In this role, you will act in a player-coach capacity and will be accountable for supporting a team of Operations Associates. This team is responsible for resolving our users’ most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience.

Responsibilities

• Guide your team in troubleshooting and solving external user issues
• Ongoing management of the operational performance of your team to deliver KPIs
• Help scale our operations and improve user experience by identifying process improvements
• Manage capacity and scheduling, dividing and assigning work between team members
• Ensure your team has all the skills and resources needed to be successful in their role
• Set clear goals and expectations for individual and team performance
• Foster a culture of continuous improvement to refine team processes and procedures
• Support recruitment and hiring initiatives
• Coach and mentor individuals to meet career via structured career development conversations
• Provide continuous performance feedback and facilitate periodic formal performance reviews
• Drive and own initiatives that make the team a warm and welcoming place to work
• Keep the team engaged and motivated towards their work

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience coaching/leading Customer Service teams and managing performance
• Experience mentoring others and are able to constructively provide feedback to others
• Experience in delivering weekly and monthly business metrics and reporting
• Proven ability to be a subject matter expert in Customer Service 
• Ability to work cross functionally to deliver best results and promote partnership
• Excellent written and verbal communication skills 
• Exemplary planning and time management skills

Preferred qualifications

• Experience in new process launch and continuous improvement

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

Our  Reporting, Accounting, and Data Services org gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.

While the internet has been a boon to productivity, the gains have been uneven. Common financial processes like billing, tax, and quarterly reporting are still painfully inefficient and manual. They’re also typically spread across a dozen or more software tools. The result: one-third of finance leaders reopen their books at least once a quarter because of accounting errors, and half spend 10 hours a month manually correcting discrepancies.

Stripe’s RADS suite relieves those burdens by equipping finance leaders with revenue management tools that are as sophisticated as the businesses they run. The suite automates manual work and improves accuracy across the cash flow life cycle, from payments and billing to tax, reporting, and reconciliation.

Our portfolio is growing rapidly and we are expanding our RFA suite to serve the diverse spectrum of Stripe’s users, from brand new startups to public companies. Simultaneously we are investing in foundations for an extensible platform solution, including integrations with external systems that will let us scale our reach and capabilities by orders of magnitude over the next few years.

What you’ll do

We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.

Responsibilities

• Manage the technical leadership, execution, and roadmap for Revenue and Finance automation suite. 
• Lead by example by designing and implementing critical platforms that enable seamless interoperability across the RFA suite of products.
• Partner closely with engineering, product, and design leadership to define our product strategy and user experience.
• Establish best practices, frameworks, and repeatable processes that enable the team to execute effectively.
• Foster a culture of learning and data-driven decision making on the team and the broader organization.
• Mentor and support the growth of engineers at different levels in their careers.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 15 years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
• Proven experience leading company-wide initiatives or influencing tech roadmap planning and execution.
• You have great product taste and a track record of taking complex problems and solving them elegantly.
• You enjoy diving into and deeply understanding the businesses that use Stripe.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
• You thrive on a high level of autonomy and responsibility.
• Strong collaboration skills to work effectively across multiple teams and stakeholders.
• Past experience mentoring and investing in the development of engineers.
• Pride in successfully completing projects involving a diverse range of technologies and systems.

Preferred qualifications

• Familiarity with large scale distributed systems.
• Experience working in high-growth teams similar to Stripe.
• If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Fee Insights builds fee explainability experiences that help merchants and internal teams understand what they're paying and why. We tackle this through agentic systems that provide natural language explanations grounded in canonical fee data, self-serve tooling, and also experiences that help users reconcile and understand complex pricing at scale.

Fee transparency and explainability are critical to merchant trust and satisfaction. As Stripe's product portfolio and pricing complexity has grown, helping users understand their fees—and how they align with their contract and product usage—has become increasingly important. We're solving fundamental questions around fee transparency, building the foundations that will scale across Stripe's merchant base.

What you’ll do

As a Software Engineer on Fee Insights, you'll work on crafting billing-related experiences for both internal teams and external merchants. You'll partner closely with product teams to build reporting, dashboards, insights, and guided user journeys that help users interact with pricing and understand fees. You’ll be navigating one of Stripe's most complex domains, gaining deep end-to-end understanding of how Stripe works—from payments to pricing to billing.

Responsibilities

• Building and iterating on fee explainability experiences that empower users to find answers independently
• Developing agentic systems with strong accuracy guarantees—building evaluation frameworks and ensuring reliability at scale
• Creating performant data aggregations and optimizations to handle complex pricing scenarios
• Working across the stack: backend services, frontend experiences, data pipelines, and AI agents
• Collaborating with stakeholders across engineering, product, operations, finance, accounting, and sales
• Independently identifying solutions to user pain points and executing against roadmaps
• Mentoring junior engineers and raising the technical bar for the team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional experience in a software development role
• Strong coding skills in any programming language
• Ability to drive and lead large-scale initiatives that solve critical business challenges
• Strong collaboration skills across teams and workstreams
• Track record of developing and delivering high-quality software using industry best practices
• Ability to make effective tradeoffs that balance business priorities, user experience, and technical sustainability

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

Stripe Data Pipeline: The Stripe Data Pipeline (SDP) team owns a critical product that sends all of a merchant's Stripe data directly to their data warehouse. This role is essential for delivering petabytes of data daily with high reliability and low latency, marching towards a 99.99% availability and near real-time data freshness. SDP's unique selling proposition is making data seamlessly available, serving a customer base that includes major technology and Fortune 100 companies.

Revenue and Finance Automation- Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s revenue and finance automation suite eliminates the inefficiencies of legacy finance tools and supports revenue growth.

Team Matching: exact team matching for one of the subteams within one of these orgs will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc.

What you’ll do

We are seeking an experienced technical leader to join our team to shape and build a suite of products that will let our users model and operate their business more efficiently. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to design the technical architecture of the product to enable scale, interoperability and an amazing user experience. You will help grow the team in India to become a strong leader in delivering the Revenue and Finance Automation vision. You will also have the opportunity to be hands-on in building key systems, while mentoring and leading other engineers. Join us in spearheading a transformational opportunity for Stripe.

Responsibilities

• Lead and Architect: Take ownership of end-to-end architecture and system design for large, complex projects. Drive technical decisions that ensure scalability, reliability, and high performance across distributed systems.
• Mentor and Influence: Provide technical leadership to other engineers on the team, setting best practices in system design, architecture, and operational excellence. Act as a mentor, guiding less experienced engineers to grow into senior roles.
• Drive Product Innovation: Innovate by leveraging the latest in ML, LLMs, and data technologies, driving new features that help businesses optimize their revenue with predictive insights and advanced analytics.
• Collaborate Cross-Functionally: Partner with product, design, and data teams to deeply understand business problems and craft solutions that balance user needs, system performance, and scalability.
• Tackle Complexity: Navigate ambiguous technical challenges, breaking down complex problems into actionable solutions, and driving them from inception to successful deployment.
• Champion System Scalability and Stability: Ensure Stripe’s reporting products continue to operate at scale while maintaining system stability and providing seamless user experiences, handling billions of data points efficiently.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10 + years of engineering experience or equivalent combined work experience demonstrating relevant domain expertise.
• Experience in architecting and designing full-stack systems that deliver critical impact to a business
• You have great product taste and a track record of taking complex problems and solving them elegantly.
• You enjoy diving into and deeply understanding the businesses that use Stripe.
• You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs.
• You are capable of working in ambiguous fast-moving environments and have a curiosity to learn the domain to a deep level.
• You thrive on a high level of autonomy and responsibility.
• Strong collaboration skills to work effectively across multiple teams and stakeholders.
• Past experience mentoring and investing in the development of engineers.
• Pride in successfully completing projects involving a diverse range of technologies and systems.

Preferred Qualifications

• Familiarity with large scale distributed systems.
• Experience working in high-growth teams similar to Stripe.
• If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

We are experts in data, working to make it cost-effective, understandable, and trustworthy. We build pipelines processing billions of events a day and are stewards of canonical data warehouses and datasets delivering products for Stripe Users while embedding with teams to build their data products.  We are experts in using the Stripe Data Platform and to scale we lead the data culture and data education to enable product teams to own their data. We invest in [AI] Data Ops to scale incident handling and serve as an escalation path for data incidents to minimize their impact. The Data Engineering Solutions team will work closely with product teams delivering trustworthy data / backend code / and innovative (AI) tools/platforms/services for data.

What you’ll do

We're looking for a person who could drive the Data Engineering Solutions Team in solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of Data Engineering tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities.

You will:

• Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success.
• Partner with our recruiting team to attract and hire top talent.
• Deliver cutting-edge data pipelines that scale to users' needs, focusing on reliability and efficiency.
• Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders.
• Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data.
• Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems
• Have an opportunity to work with Spark, Flink, Kafka, Trino, Pinot, Airflow, Scala, Java, SQL, and Python and many other big data technologies.
• Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

We’re looking for someone who has: 

• 10+ Years of engineering experience with 5+ Years of hands-on experience building+operating data systems/pipelines, datasets/data warehouses, infrastructure, and leading small teams to deliver exceptional solutions.
• A strong engineering background and passion for data.
• Prior experience with writing and debugging data pipelines using a distributed data framework (Spark / Hadoop / Trino / etc)
• An inquisitive nature in diving into data inconsistencies to pinpoint issues, and resolve deep rooted data quality issues
• Knowledge of a backend development language (such as Scala, Java, or Go) and strong SQL experience
• Extreme customer focus, with a commitment to partnering with Product Managers, leaders, and other Stripe engineers to understand their use cases.
• Effective cross-functional collaboration, with the ability to think rigorously, communicate clearly, and make or coordinate difficult decisions and trade-offs.
• Thrive with high autonomy and responsibility in an ambiguous environment.
• Ability to foster and work in a healthy, inclusive, challenging, and supportive work environment.

Preferred qualifications

• Expertise in Iceberg, Kafka, Change Data Capture, Flink, Spark, Airflow, Hive Metastore, Pinot, Trino, AWS Cloud, and influencing open-source contributions is a plus.
• Experience creating and maintaining Data Marts / Data Warehouses to power business reporting needs
• Experience working with Product or Go-To-Market (GTM - Sales/Marketing) teams
• Genuine enjoyment of innovation and a deep interest in understanding how things work, with the ability to question and direct architectural decisions.
• Strong written and verbal communication skills for various audiences, including leadership, users, and company-wide.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About Finance Operations

The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions, procurement, billing and payroll services, strategic sourcing, and supplier relationship management to Stripe.

About Procurement

Global Procurement, which is part of Stripe's Finance Operations (FinOps), is responsible for the entire buying journey, from sourcing new suppliers or renewing engagements with existing ones to facilitating purchase order approvals, paying valid supplier invoices, and managing Stripe's travel and expense program. The team also reviews and advises on contract structures and terms, conducts risk assessments to ensure suppliers meet Stripe's standards, and onboards suppliers for secure payment processing.

What you’ll do

We're looking for a Sourcing Analyst to join our growing team. In this role you will play a crucial role in supporting the global strategic sourcing events and category management while collaborating with cross functional teams. You will be responsible for conducting market research, gathering supplier information, developing sourcing strategies, and facilitating sourcing events to optimize the company's spend and drive value. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively with cross-functional teams. 

Responsibilities

The responsibilities for this role include but are not limited to the following:

RFx event support:

• Draft RFx documents for specific projects in collaboration with global category managers
• Prepare RFx communications, scoring templates, summaries, and other supporting documents
• Prepare and retain RFx project documentation for historical record
• Execute NDAs for RFx events
• Lead regional RFx projects when needed

Benchmarks / Rates:

• Conduct initial category-specific market research
• Analyze rate submissions from Suppliers with industry benchmarks
• Develop supplier profiles with data sourced from resources like Tropic, Pitchbook, other internal tools, and publicly available data
• Lead regional rate card negotiations when needed

Contracting:

• Contract analysis to inform category strategies and/or individual transaction strategies
• Data cleanup on renewal dates, termination notice periods, and other relevant sourcing metadata in the Contract database
• Setup and execute proactive tracking of SLA violations and ensure appropriate processes are initiated to claim any possible service credits/refunds

General Support:

• Monitor procurement process and manage escalations for sourced deal transactions
• Work closely with internal teams to drive enterprise-level procurement solutions and increase supplier management effectiveness
• Participate in establishing short-term and long-range planning and budget development of the company to support strategic business goals
• Help to develop and execute a roadmap to build and scale an impactful Strategic Sourcing & Category Management function that Stripe recognizes and values

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

• A minimum of 5 to 8 years of experience in indirect sourcing, procurement, category management, or a related field
• Strong understanding of procurement principles and supply chain management
• Strong experience in negotiations and achieving significant cost savings and supplier value without compromising on quality or service
• Experience in supplier contracting with an understanding of standard commercial terms and conditions to mitigate risks and create clear service level agreements
• Excellent communication and interpersonal skills, with the ability to convey complex information in an understandable way
• Strong analytical and problem-solving skills with a keen eye for detail
• Strong organizational skills and the ability to manage multiple priorities in a dynamic, fast-paced environment
• A team player with a proactive attitude and the ability to work independently when required
• Demonstrated experience successfully partnering with cross-functional stakeholders

You will also likely have (not required):

• Familiarity with the fintech industry and its supply chain and procurement challenges
• Educational background in Business, Economics, Supply Chain, or related fields
• Procurement and supply chain certification like CPSM, CSCP, CPPM, CIPS, etc.
• Understanding or experience with e-procurement tools and systems (e.g., Zip, Agiloft CLM, etc.)
• Experience with ERP systems (e.g., Oracle) is preferred
• The ability to be flexible and comfortable with changing requirements
• A builder's mindset and a willingness to question assumptions and conventional wisdom
• A passion for creating new systems and solving problems via infrastructure and automation

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

About the team

Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges. 

What you’ll do

As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organisation and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.

Responsibilities

• Execute on technical programs that require deep systems and engineering knowledge.
• Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
• Define and produce high quality written proposals, communications and documentation.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity and building alignment across teams.
  
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of software engineering, systems engineering and/or technical program management experience.
• Excellent analytical skills; you digest complex information and make recommendations.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred Qualifications

• Experience working in financial risk and compliance
• SQL and python scripting and/or programming skills

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Internal System Org is at the core of Stripe to empower mission-critical financial domains including Finance & Strategy (F&S), Accounting, Tax, Treasury, Product Experience, GTM. We are the Financial Enablement team, acting as the centralized data analytics team for Internal System Org. Enable and empower F&S, GTM, Accounting, Product teams to achieve business goals, through dataset development, data analytics support, dashboards, AI, and operation efficiency enhancements.

What you’ll do

Responsibilities 

• Perform data analysis, identify trends, conduct research, build visualizations, all to deliver objective, critical insights that fulfill team stakeholders’ business needs 
• Work closely with cross-functional teams, including Finance & Strategy, Accounting, Product, Tax, User billing, Seller System, and Sales Ops teams, to align on financial goals and drive revenue growth
• Be the data strategy partner for our business stakeholders
• Reconcile complex dataset across complex finance systems
• Coordinate cross-functional projects to identify and drive operational efficiencies that support our stakeholders ability to run more efficiently and effectively
• Work closely with Engineering and Product teams to help define product solutions 
• Leverage AI tools to improve team work efficiency
• Conduct internal knowledge sharing sessions to strengthen team  

Who you are

You’re passionate about solving business problems and making a direct impact on business. You thrive in environments with many moving parts and quickly pick up new domain knowledge and technologies (e.g. AI). We’re seeking someone with excellent communication and advanced SQL/analytics abilities. Strong background in Accounting/Finance or prior AI experience is highly preferred, though these can also be developed on the job.

Minimum requirements

• Bachelor's degree in STEM major (i.e. Computer Science, Math, Stat, Engineering, etc.) and 4+ years of prior working experience in data analysis fields
• Strong analytical ability, proficiency with SQL (minimum of 3 years advanced SQL) and strong understanding of data relationships
• Experience working with extremely large datasets
• Outstanding communication skills
• Expertise working cross-functionally to drive business and operational goals 
• Excellent project management skills and ability to hold others accountable for results
• Ability to connect the big picture to minute details
• Operating as part of a team adhering to established norms and values
• Ability to identify opportunities to improve the data management processes
• Domain knowledge in Finance/Accounting/GTM

Preferred qualifications 

• Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting)
• Experience working with PM, Engineers, GTM, Accounting Team or Finance Team
• Experience working with financial datasets
• Experience working in fast-paced environments (e.g. high-growth fintech/tech company, management consulting)
• Experience with visualization tools
• Experience with AI tools (Claude Code, Kai, etc.)
• Domain knowledge in FinTech Products
• Bachelor's or Master degree in Accounting/Finance major
• CPA/CFA certification

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

The Batch Compute Infrastructure team at Stripe manages the foundational infrastructure, tooling, and distributed systems behind Stripe's massive-scale batch processing environments, currently encompassing over 5,000 computational nodes. Powered primarily by Hadoop, Spark, and Celeborn, these systems are the backbone for several core asynchronous financial, analytical, and regulatory workflows at Stripe, operating at petabyte scale.

What you’ll do -
You will support a team of engineers focused on building the tooling, infra and systems for operating Spark, Hadoop and Celeborn at Stripe. In addition to helping define the roadmap for these systems, you will be interacting with many other managers and their teams at Stripe, who rely on the Data processing Infra team to deliver efficient and scalable services to our customers. You will work with both the finance and engineering organization (infrastructure & product) to define, measure and monitor the cost efficiency of these systems. 

Responsibilities

• Drive Strategic Vision: Define the multi-year roadmap for Stripe’s Batch Compute Infrastructure, leading complex architectural shifts and modernization.
• Lead and Scale: Build, mentor, and aggressively scale a high-performing team of engineers, proactively investing in their career development and fostering a culture of operational excellence.
• Ensure Operational Rigor: Maintain unwavering reliability for a Tier-0 infrastructure processing tens of thousands of daily workloads, proactively mitigating risks and managing complex on-call telemetry.
• Cross-Functional Orchestration: Collaborate deeply with data platform teams, finance, and user groups to define compute efficiency metrics, execute massive-scale cost optimization strategies, and guarantee compliance with global financial regulations.
• Technical Stewardship: Provide technical guidance in architecture reviews, evaluating critical cost, performance, and reliability trade-offs in distributed systems design involving Hadoop, Spark, AWS cloud primitives, and modern metastores.

Who You Are

Minimum requirements

• 10+ years of professional software development and engineering experience.
• 3+ years of direct engineering management experience, successfully building and operating high-velocity technical teams.
• Deep technical background in building, scaling, and maintaining large-scale distributed data systems or Tier-0 infrastructure using open-source tools (e.g., Hadoop, Spark, Celeborn, Airflow, Kafka).
• Proven track record of driving significant infrastructure efficiency, managing capacity planning, and making data-driven cost-performance trade-offs.
• Experience working effectively in highly cross-functional, global organizations.

Preferred requirements

• Experience managing remote or geographically distributed engineering teams.
• Familiarity with managing a massive fleet of Linux servers, on-premise Hadoop clusters, and modern cloud data architectures (e.g., AWS S3, Graviton).
• Demonstrated ability to navigate strategic ambiguity and deliver complex, multi-quarter infrastructural projects from inception to completion.
• Deep empathy for internal data users with a passion for building robust developer tooling and abstractions.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand experience to continuously improve it. 

Providing great support to users of all sizes is culturally important to everyone at Stripe. We partner closely with Stripe’s design, product, and operational teams across a wide surface area: the external-facing support interfaces (https://support.stripe.com/), self-serve content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and to help our operations teams be more productive.

What you’ll do

You’ll lead and grow an established, high-performing engineering team within the Support Experience organization. Your job is to start with what’s been built and make it better: grow the team, elevate the technical bar, and expand the team’s impact across Stripe.

In this role, your team will build support experiences for priority user segments, solving problems such as how platforms, enterprises, and consumer users get help from Stripe. This includes implementing new API endpoints for use across multiple products, data engineering to improve our support operations with real-time insights, or building AI-enabled product experiences designed for each segment’s unique needs. You’ll lead your team to use the best tools for each job, whether that means experimental machine learning applications or proven techniques for building scalable distributed systems.

Responsibilities

• Hire, lead, and manage a team of talented engineers, providing mentorship, guidance, and support to ensure their success.
• Collaborate with cross-functional stakeholders, including product managers and designers, to understand customer needs and translate them into technical solutions.
• Define the technical vision and roadmap for the suite of products managed by the team, aligning it with business objectives and industry best practices.
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
• Stay up-to-date with emerging technologies, industry trends, and advancements in AI and customer experience practices to identify opportunities for improvement and innovation.
• Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience managing teams that build and operate full-stack web applications at scale, and 10+ years of overall industry experience
• A passion for supporting both external users and internal customers
• Successfully recruited and built great teams
• The ability to thrive with a high level of autonomy and responsibility
• The desire to encourage a healthy, inclusive work environment that’s both supportive and challenging
• Clear and persuasive writing and in-person communication

Preferred qualifications

• You have experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
• You are comfortable planning in quarters, and can set a vision for several years
• You are excited about collaborating with teammates across Stripe’s organization to provide a wonderful support experience to users
• You are comfortable working with geographically distributed teams
• Experience managing multiple engineering teams

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Sales systems team is on a mission to build the most measurable, scalable agentic tools as well as transform seller tooling. As part of the Sales Systems team, you will lead a high-impact team building the systems that power prospecting workflows across our go-to-market motion. You’ll own the technical direction and delivery for tools and integrations that enable timely, personalized outreach, scalable list generation, accurate lead routing, and measurable pipeline creation. This role sits at the intersection of engineering, RevOps, Sales, Marketing, and Data — you’ll translate GTM priorities into reliable systems that materially increase SDR/BDR productivity and conversion.

What you’ll do

Responsibilities

• Work closely with product, program and business leaders to develop a long term vision and execute on sales systems strategy that scales seller motions.
• Adapt prioritization and staffing decisions as the team, business, and user demands progress
• Design and build delightful Stripe facing tooling and business critical services to support sales channel infrastructure.
• Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users
• Improve engineering standards, tooling, and processes.
• Build, lead, and manage a high-performing team of engineers. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Have 8+ years of software engineering, including at least 1+ years of management experience
• Organizational leadership experience, including experience collaborating with executive leadership
• Experience proactively seeking feedback from users, business leaders, and subject matter experts
• Excellent verbal and written communication
• Support the engineering team in achieving a high level of technical quality, reliability, and ease-of-use
• Manage processes to help the team do its best work and engage effectively with the rest of Stripe
• Recruit great engineers, in collaboration with Stripe’s recruiting team
• Develop engineers on the team, helping them advance in their careers
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team
• Collaborate with stakeholders across engineering to provide a wonderful user experience

Preferred qualifications

• Experience in GTM domain owning seller automation platforms (like Salesforce) and other products that contribute to seller tech stack.
• Experience with machine learning, recommender systems, lead to opportunity workflows and/or seller systems.
• Experience developing/shaping internally and externally facing products
• Experience building distributed systems or a microservices architecture
• Bachelors or Masters degree in a technical field (e.g., Computer Science)

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

We build and operate Stripe’s Event Infrastructure — the reliable, low-latency backbone that captures, routes, and persists billions of events daily. We design resilient, scalable systems for real-time ingestion, filtering, transformation, and high-throughput delivery to downstream consumers. We prioritize observability, backpressure control, and graceful degradation to keep payments and platform features running under any load. By automating operations and iterating on capacity and cost optimizations, we enable product teams to build on a predictable event-streaming foundation.

The Impact You’ll Have

As an Engineering Manager in the infrastructure organization, you are expected to see problems others don't and rally people to independently create solutions. You will move beyond day-to-day management to act as an industry leader, effectively advocating for your organization's mission, values, and impact.

• Architect the Org & Culture: Design and scale a high-leverage org structure. You will define what "Elite Engineering" looks like, setting the bar for craftsmanship and operational rigor serving as a blueprint for Stripe infrastructure.
• Vision and Strategy: Define the scope, vision, and goals for your organization with little or no guidance from your manager. You will anticipate industry trends and use them to influence Stripe's long-range plans, setting direction on a multi-year timeframe for Stripe’s online storage layer.
• Drive Operational Excellence: You will instill a culture of rigorous thinking and meticulous craftsmanship, ensuring our infrastructure remains proactive and resilient as Stripe’s business demands evolve.
• Bridge Engineering & Business: You will collaborate with cross-functional leaders to align deep engineering needs with global business growth forecasts.
• Build the Future Team: Proactively invest in the development of the organization and its people at all levels. You will obsess over talent, hiring and coaching other managers to elevate the skills of the leadership team.

Who You Are

We are looking for a visionary leader who thrives on operating Tier0 infrastructure and building world-class teams. You should be equally comfortable in high-level strategic conversations and deep-diving into database internals.

Minimum Requirements:

• Proven Leadership: Minimum 5 years of experience in a technical engineering management role; overseeing strategic projects.
• Systems Expertise: A deep technical background in distributed systems and experience operating Tier0 infrastructure at massive scale.
• Product Mindset: Ability to bridge deep engineering needs with global business growth forecasts and product strategy, specifically building abstractions that empower thousands of other developers.
• Strategic Navigator: Experience managing through ambiguity and making critical trade-offs between reliability, efficiency, and long-term architectural health.
• Curiosity and Humility: A deep curiosity about the "nuts-and-bolts" of the business (e.g., global money movement) combined with the humility to continue learning and growing as a leader
• Communication: Exceptional written and verbal communication skills.

Preferred Qualifications:

• Scale and Infrastructure: Successfully shipped and operated critical infrastructure (database internals or related field) with significant responsibility over funds and/or critical data
• Strategic Ambiguity: Ability to navigate complex, high-impact work where you must define your own scope and vision

Cross-Functional Influence: A track record of getting other teams on board with your vision to support execution in a way that benefits the broader company

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Finance & Strategy team is hiring a Finance Analytics Analyst. This role requires a finance professional with strong FP&A capabilities, technical data skills (SQL, BI tools), and demonstrated AI adaptability. The individual will own financial planning, variance analysis, and P&L reporting for assigned business areas while using data and technology to deliver high-quality financial insights. This role reports into the Finance & Strategy Center of Excellence.

Responsibilities

Financial Planning & Analysis

• Own P&L reporting and analysis for assigned product lines, business units, or functional cost centers
• Lead monthly and quarterly planning, forecasting, and close processes
• Perform variance analysis (actuals vs. budget, actuals vs. forecast, period-over-period) with clear identification of root causes and business drivers
• Track and reconcile accruals vs. actuals; ensure accuracy and completeness in financial reporting
• Support annual budgeting, long-range planning, and scenario modeling
• Build and maintain financial models for business case analysis, investment decisions, and resource allocation
• Partner with business teams to provide financial perspective on operational and strategic decisions

Data Analytics & Reporting

• Write SQL queries to extract, validate, and analyze data from financial systems and data warehouses
• Build and maintain financial dashboards and reports using Power BI, Tableau, or equivalent BI tools
• Develop data models that integrate financial and operational data for planning, forecasting, and performance reporting
• Automate and standardize recurring reports to reduce manual effort and improve consistency
• Navigate complex, high-volume data environments (trillions of transactions across products and geographies) to extract relevant financial signals
• Ensure data accuracy and consistency across all financial outputs

AI-Augmented Working

• Use AI tools (Claude, Cursor, Claude Code, and similar platforms) as part of workflow for analysis, coding, report building, dashboard prototyping, and problem-solving
• Apply an AI-first approach to new tasks, evaluate where AI can accelerate delivery before defaulting to manual methods
• Contribute to team-wide AI adoption by sharing effective workflows, prompts, and use cases

Business Insights & Communication

• Prepare executive-level reports on financial performance, trends, and key metrics with clear conclusions and recommendations
• Conduct ad-hoc analysis to support strategic initiatives and leadership decision-making
• Translate data and financial analysis into actionable business recommendations for finance and non-finance stakeholders
• Track and interpret key financial and operational metrics including revenue, processing volume, take rate, costs, margins, and unit economics

Requirements

Financial & Business Skills

• 5–7+ years of experience in FP&A, financial analysis, strategic finance, or corporate finance roles
• Strong understanding of financial statements (P&L, balance sheet, cash flow) and the ability to connect them into a complete financial picture
• Demonstrated experience in budgeting, forecasting, variance analysis, and financial planning cycles
• Working knowledge of accrual accounting, revenue recognition, cost allocation, and reconciliation processes
• Fluency in financial metrics: revenue, gross margin, EBITDA, operating leverage, unit economics

Technical & Data Skills

• Must Have: Strong SQL skills for data extraction, transformation, and analysis from relational databases and data warehouses
• Must Have: Proficiency in Power BI, Tableau, or equivalent BI tools for dashboard development and reporting
• Must Have: Advanced Excel / Google Sheets — financial modeling, scenario analysis, pivot tables, complex formulas
• Preferred: Python or R for data analysis, automation, or analytical workflows
• Ability to work with large, complex datasets across multiple data sources

AI Adaptability

• Must Have: Active, demonstrable use of AI tools in current work — candidates should be able to provide specific examples of how AI has improved their workflow, output quality, or speed
• Willingness and ability to continuously adopt new AI tools and methods as they become available
• Comfort using AI for coding assistance, data exploration, dashboard prototyping, and analytical problem-solving

Mindset & Working Approach

• Ownership: Treats assigned areas as personal accountability — does not wait for direction to investigate issues, identify risks, or surface insights
• Depth and curiosity: Goes beyond surface-level analysis to understand business context, root causes, and second-order implications
• Quality and accuracy: Holds a high personal standard for the correctness, completeness, and trustworthiness of all outputs
• Business context orientation: Understands the business model and connects financial data to what is actually happening operationally and strategically
• Clear communication: Presents financial and analytical findings to diverse audiences (finance, product, engineering, leadership) with clarity and precision
• Speed with rigor: Operates effectively in a fast-paced environment without compromising accuracy

Preferred Experience

• Background in technology, payments, fintech, SaaS, or high-growth platform businesses
• Experience with ERP systems (NetSuite, SAP, Oracle) or planning tools (Anaplan, Adaptive Insights, Pigment)
• Exposure to data warehousing concepts and cloud data platforms (Snowflake, BigQuery, Redshift)
• Experience in cross-functional environments working directly with product, engineering, and go-to-market teams
• Experience with high transaction volume environments where data complexity is inherent

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy.

What you’ll do

Stripe is hiring a people leader  to run our Fraud Operations Center in Bangalore. You will lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You’ll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships.

This role is both strategic and hands-on: you’ll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team.

Responsibilities

• Lead the Bangalore Fraud Operations Center, managing team leads and senior associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decisioning and customer empathy
• Own core fraud investigations and complex investigations, including escalations and time-sensitive incident response in partnership with global Fraud/Risk stakeholders
• Establish and run the operating system for the org: goal setting, team cadences, SOPs, change management, queue health, SLAs, QA programs, calibration, and readiness for new products/markets
• Define, develop, and represent key operational and risk metrics for the Bangalore center (through dashboards and recurring readouts), translating data into actions and priorities.
• Drive process development and continuous improvement: root cause analysis, defect reduction, policy adherence, and consistency across reviewers and teams
• Partner with other Risk teams to evolve fraud tooling and workflows (manual and automated actioning), including safe rollout and measurement of changes
• Support outsourcing relevant workflows: identify transition candidates, design/standardize processes for hand off, and support training as needed
• Own staffing models, capacity planning, scheduling, hiring plans, onboarding, and training strategy to meet business needs while maintaining a high bar for quality and user experience
• Maintain close “floor” engagement: regularly dive into cases, review decisions, support frontline judgment, and ensure feedback loops translate into measurable improvements.
• Partner with recruiting to define role profiles and interview loops, drive bar-raising hiring decisions, and build a diverse team
• Own career development and succession planning, team health and engagement
• Build a great culture, a destination workplace, fostering our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Who you are

You are an operations leader who can scale fraud investigation and review programs while staying close to the details. You are fluent in running high-performing teams through clear metrics and operating cadence, and you can partner cross-functionally to evolve tooling and processes. You bring sound judgment, calm execution under pressure, and a bias toward data backed solutions and measurable improvements in both fraud outcomes and user experience.

Minimum requirements

• Experience leading cross-functional initiatives and driving change through ambiguity, including new workflows for new products, markets, or emerging fraud patterns.
• Experience leading fraud, risk, trust & safety, or investigations operations in a high-scale environment, including managing managers/team leads.
• An ability to partner effectively with internal globally distributed stakeholders and comfortable leading internal teams and vendors.
• Proven ability to define and operationalize metrics (e.g., accuracy/quality, SLAs, throughput, loss outcomes, appeals/rework, user friction) and use data to drive priorities.
• Comfort working across detection systems and manual/automated actioning systems; ability to translate operational needs into product/engineering requirements.
• Strong operational background including new process launches, service delivery and strong at building operating models
• Excellent written and verbal communication skills, including presenting in operational reviews and representing the team in high-pressure escalations in English.
• Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
• At least 7+ years of direct people management experience; this includes handling performance management and proactively coach/mentor individuals
• Experience with payments, risk, compliance, or financial industry operations

Preferred qualifications

• Demonstrated ability to run an operations center: capacity planning, scheduling, queue management, performance management, and quality programs
• Strong fraud domain depth across investigation workflows, risk vectors, and decision frameworks; able to independently review cases and guide frontline judgment
• Experience scaling or transforming fraud review operations through process redesign, tooling improvements, and/or vendor partnerships
• Experience with payments risk (CNP/card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interact
• Strong analytics proficiency (building/owning dashboards; querying data directly) and comfort partnering deeply with data science/engineering
• Experience operating in a global, follow-the-sun model and partnering across time zones

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.   

About the team and position
Logistics is the art of problem-solving personified. As the General Manager for Logistics at Carvana, you will ensure that our promise of a revolutionary used car purchase process is realized. You will do this by becoming the subject matter expert in all facets of the logistics operations. You’ll be organizing, and optimizing the Vehicle Transport operations, ensuring the day to day activities are completed, and problem solving through complex obstacles to your business.

Our purpose is to safely deliver the right vehicle to the right place at the right time in the right condition. 

What you’ll be doing

• Provide premium customer service and efficiently deploy assets; by managing inventory and route or departure accuracy
• Responsible for daily operations’ execution; problem solve to remove barriers for execution.
• Provide hands-on support where necessary (with drivers, planners, loaders, and inventory teams).
• Ability to execute on company standards and strategic initiatives.
• Proper scheduling of resources to achieve projected goals
• Primary liaison for logistics between retail operations, 3rd party vendors, inspection center operations, and corporate partners.
• Ensure DOT compliance.
• Build/maintain a culture of safety, engagement, motivation, and recognition.
• Manage team of 10-15 and oversee a team over 60 employees
• Active participant in all things people including; performance management, scheduling, and hiring
• Train supervisors in all aspects of management and operations
• Extreme focus on organization and time management.
• Maintain open and effective communication with direct reports, logistics network, and location team members
• Have the ability to flex and adjust with the business while displaying a positive, ‘can do’ attitude.
• A willingness to roll up your sleeves, take on new assignments and juggle many things at once. In other words, you’re a multi-tasking wizard!
• Other duties as assigned

What you should have

• 4+ years of people leadership experience and 4 years of logistics or supply chain experience OR Bachelor's Degree in related fields.
• CDL preferred.
• Ability to develop individuals and teams for organizational success.
• Aptitude for creative problem-solving.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you. The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety-sensitive position.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 60 pounds up to 20 feet.
• Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is ___ eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Senior Learning Experience Designer at Recorded Future is an expert contributor responsible for transforming complex cybersecurity workflows into high-fidelity instructional content. You will focus on building practical, task-based learning experiences that enable users to effectively navigate and utilize the Recorded Future Platform. By applying advanced instructional methodologies, you will create instructional assets that reduce time-to-value and empower users to solve real-world security challenges.

What You'll Do:

Instructional Design and Curriculum Development:

• Partner with SMEs to deconstruct complex workflows into easy-to-understand learning. You will design and develop assets from labs to CTF-style challenges, to ensure learners can successfully apply technical concepts to real world applications.
• Rapidly translate technical SME workflows into high-quality storyboards for scenario-based applications; ensuring all instructional designs are anchored in a clear understanding of the business problem and focus on real-world skill application.
• Apply advanced adult learning theories to design scenario-based learning and simulations that mirror the daily reality of threat analysts and security engineers.
• Ensure all learning assets meet accessibility standards and inclusive design principles; serving as a resource for technical teams to ensure instructional content is usable by all learners, regardless of ability.

Content Delivery and Project Management:

• Manage the full development cycle for complex instructional projects, ensuring deliverables are accurate and meet established quality standards.
• Execute a thorough review process; quality assurance, for all assets, verifying technical functionality, brand consistency, and instructional integrity before launch.
• Work autonomously to coordinate with SMEs for technical information and deliver learning assets that align with project timelines.

What You'll Bring:

• Expert proficiency using Articulate Rise and Camtasia.
• Demonstrated ability to apply accessibility standards to all digital learning assets.
• Strong understanding of cybersecurity principles and personas.
• Experience delivering learning programs in a SaaS environment.
• Instructional Design certificate required.

Preferred Qualifications:

• Practical experience with LMS functionality and technical standards (SCORM/xAPI) to ensure seamless content deployment; ability to use basic learning data to identify areas for content improvement.
• Expert proficiency in Articulate Storyline.

#LI-Remote

Your Role

We’re looking for an Engineering Manager to join our first product teams in Mumbai. You’ll be improving the operations of our internal team of sports analysts across Hudl Assist, Wyscout, InStat and Volleymetrics products. These products are used by thousands of teams around the world, from youth clubs to the pros. 

Example projects might include:

• Improving the tools used to deliver training to sports analysts
• Instrumenting our processes to facilitate continuous improvement for our operations team
• Iterating on manual data collection workflows to improve speed and accuracy
• Automating workflows using AI/ML, reducing manual effort, and improving scalability of our data pipelines

As an Engineering Manager, you’ll

• Be responsible for a diverse team. You’ll support your Engineers as they develop, test and maintain technical solutions. You’ll be a working manager, expected to balance management responsibilities with code contributions to ensure the team meets its commitments and delivers business impact.
• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver product improvements for our customers. With our global team, these team members and stakeholders are located all over the world—so you may need to work evenings occasionally.
• Help improve analysis. You’ll work to improve training tools, processes and manual data collection workflows used by our sports analysts to improve their speed and accuracy.
• Automation & AI/ML. You’ll also play a key role in evolving our workflows through automation and AI/ML, helping reduce manual effort and improve scalability across our operations"

This role requires 4 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Mumbai.

Must-Haves

• Formal management experience. You have multiple years of experience managing Software Engineers and know how to guide teams to deliver business impact. You’ve taken the lead on tackling ambiguous technical challenges, proposing solutions to upcoming problems, and providing technical input on others’ work.
• Experience in mature, full-stack web applications. You’ve spent several years in a role, or roles, that had you building across all levels of a web application, from the client-side code, all the way down to the database. You have a professional background in TypeScript, React, GraphQL, C#, Java, PHP, MongoDB, MySQL and/or AWS
• English language proficiency. You have strong verbal and written communication skills. 
• Flexible schedule. We strive to maintain a healthy work-life balance, but in this role, it’s necessary to overlap your schedule with stakeholders and collaborators across time zones.

 Nice-to-Haves

• Experience working with AI/ML systems, particularly in applying models to automate workflows or process large datasets

Our Role

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., national and public holidays and timeout (meeting-free) days) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. We'll also provide you the tech stack and hardware to do your best work.
• Cover your medical insurance. Comprehensive medical insurance for employees, with partial reimbursement available for dependent coverage.
• Retiral benefits. We offer a Provident Fund and Gratuity.

Job Description

We’re seeking a hands-on Senior Data Architect to design and modernize scalable, AI-ready data platforms across cloud. The ideal candidate has deep technical expertise in AWS, PySpark, and Python, and experience migrating legacy Java-based scripts to Spark frameworks while ensuring data quality, scalability, and performance.

Key Responsibilities

• Design and implement data architecture and pipelines using PySpark, Python, and AWS services (Glue, EMR, S3, Redshift, Athena).
• Modernize legacy systems by converting Java-based migration or ETL scripts into Spark-based solutions.
• Build and manage data lakes and data warehouses optimized for analytics and AI/ML workflows.
• Collaborate with data scientists and analysts to enable model training, deployment, and continuous data delivery.
• Define and document HLD (High-Level Design) and LLD (Low-Level Design) for scalable data systems.
• Implement standards for data quality, governance, performance optimization, and security.
• Lead troubleshooting, performance tuning, and architecture reviews for data pipelines.

Skills and Experience

• 15+ years of experience in data engineering or architecture, with strong hands-on development background.
• Expert-level proficiency in PySpark, Python, and SQL for data processing and transformation.
• Strong understanding of AWS data ecosystem — including Glue, EMR, S3, Redshift, and Lambda.
• Proven experience migrating or re-engineering Java-based ETL systems into modern Spark environments.
• Solid foundation in data lake, data warehouse, and cloud-native architecture design.
• Experience supporting AI/ML data pipelines and integrating data platforms with ML workflows.
• Strong documentation skills (HLD, LLD) and ability to communicate architecture clearly to technical and business stakeholders.
• Experience with both RDBMS such as Maria DB/MySQL and No-SQL database such MongoDB
• Experience with GIT, Jenkins, & AWS
• Expertise in performance optimization and cost management for cloud environments
• Ability to manage multiple projects and priorities in a fast-paced environment
• AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional

Job Description

The Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment while also leading high-profile projects from the client through to the project manager and cross-functional team. The SAM will partner with the Account Director to assist brand partners with the development and management of the tactical plan. This role requires a strong awareness of the account’s strategic direction, as well as knowledge of clients’ products and processes. The success of this position relies on the success of the team, meeting clients’ expectations, partnering with Avant colleagues, and individual performance. 

What you’ll do:

• Ensure quality and consistency across multiple tactics that are led by both Avant and   external partners  

• Provide oversight and consultation to Account Managers as it relates to project execution  

• Act as the in-house client at all times by communicating client expectations to the crossfunctional team  

• Act as the Customer Management Office (CMO) liaison within the respective   account (vertical)  

• Provide invoicing information and budget status updates to clients as requested  

• Provide direction and review job scope changes and closeouts as necessary  

• Provide peer-to-peer channel insights and recommendations  

• Drive strategic partnerships with clients by having and applying knowledge of their products and objectives  

• Lead and actively participate in strategic brainstorming sessions and annual   strategic planning  

• Assist the business owner as needed with the following tasks  

• Create proposals for projects within assigned accounts  

• Partner with finance team and project managers in budget development  

• Perform other strategic work as delegated by the Account Director

• Ensure strategic objectives are met with each client project  

• Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and attention to buying signals  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase  

• Develop and manage project creative briefs and client scope statements  

• Supervise projects to ensure tactical and strategic goals are met  

• Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence  

• Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)  

• Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase (cont.)  

• Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary   

• Provide final approval on all deliverables to ensure strategic objectives are met

• Develop and communicate status reports with management and the client, monitor project and team results against client expectations   

• Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed  

 This position is a perfect fit for you if: 

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 

• You are highly organized self-starter, able to work independently and under tight deadlines. 

• You speak social media: X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, you name it. You have in in-depth knowledge of today’s top social platforms 

What you should have:   

• BA/BS or equivalent required  

• 3-4 years of team leadership experience required  

• 3-4 years of client/customer management experience required  

• 2+ years in pharmaceutical sales/marketing preferred  

• 2+ years’ experience in strategic planning preferred

• Leadership experience in a corporate, marketing, or life sciences environment preferred  

• Project management experience preferred

Pay Range: $85,000-$100,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

*Applicants must hold an active CPA US- License (Certified Public Accountant) credential from the United States to be considered for this role*

Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.

We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.

Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.

JOB PURPOSE

The Senior Manager SOC 2 oversees multiple System and Organisation Controls (SOC) examination engagements within the firm’s assurance practice. This role manages the planning, execution, and delivery of  SOC2 attestation engagements, ensuring compliance with AICPA attestation standards and firm quality requirements. 

The Senior Manager serves as a key client contact, guiding SOC reporting requirements, control design, and compliance expectations. This role oversees engagement teams, reviews technical work, and ensures high-quality delivery across engagements. 

In addition to engagement delivery, the Senior Manager supports practice growth, contributes to business development efforts, and plays a critical role in developing Managers and junior staff within the SOC practice. 

Key Responsibilities 

• Engagement Leadership 
• Manage and oversee SOC 2 examination engagements from planning through report delivery 
• Coordinate multiple concurrent engagements while ensuring adherence to AICPA attestation standards (SSAE 18 / AT-C 205 / AT-C 320) 
• Develop engagement plans, timelines, and resource allocations 
• Ensure timely completion of deliverables and high-quality engagement outcomes 
• Serve as the primary day-to-day engagement lead responsible for execution and client coordination 

Technical Oversight and Assurance Quality 

• Apply subject matter expertise in: 
• SOC 2 Trust Services Criteria 
• Internal control frameworks and IT control environments 
• Review control testing procedures, workpapers, and supporting documentation for accuracy and completeness 
• Evaluate control design and operating effectiveness across client environments 
• Ensure engagement documentation complies with firm methodology and quality standards 
• Identify and escalate technical or compliance issues to senior leadership 

Client Advisory and Relationship Management 

• Act as a primary point of contact for client teams during engagements 
• Lead client walkthroughs, status meetings, and control discussions 
• Communicate engagement progress, findings, and recommendations clearly to client stakeholders 
• Guide SOC readiness, remediation, and control improvements 
• Support the resolution of client issues and ensure a positive engagement experience 

Report Review and Delivery 

• Review SOC reports, management assertions, and supporting documentation 
• Ensure deliverables meet AICPA reporting standards and firm quality expectations 
• Coordinate with Associate Directors/Directors for final review and issuance 
• Ensure timely delivery of reports and client communications 

Practice Support and Business Development 

• Support business development initiatives, including: 
• Proposal preparation 
• Scoping discussions 
• Client presentations 
• Identify opportunities to expand services within existing client accounts 
• Contribute to the development of methodologies, templates, and best practices 
• Support continuous improvement of engagement processes and tools 

Team Leadership and Mentorship 

• Manage and mentor Managers, Seniors, and Associates across engagements 
• Provide coaching and technical training on SOC reporting and internal controls 
• Review staff work and provide performance feedback 
• Support onboarding and development of new team members 
• Promote a collaborative and high-performance team environment 

Required Qualifications 

• Bachelor’s degree in Accounting, Information Systems, Cybersecurity, or related field 
• 5+ years of experience in audit, assurance, cybersecurity compliance, or risk advisory 
• Significant experience performing and managing SOC 1 and SOC 2 engagements 
• Strong knowledge of AICPA attestation standards and SOC reporting frameworks 
• Experience managing multiple engagements and leading engagement teams 
• Strong written and verbal communication skills 

Preferred Qualifications 

• CPA license from the US (active) 
• Additional certifications such as CISA, CISSP, CISM, or CRISC 
• Experience working in public accounting, consulting, or specialized assurance firms 
• Familiarity with frameworks including: 
• ISO 27001 
• HITRUST 
• PCI DSS 
• NIST Cybersecurity Framework 
• Experience working with SaaS, cloud service providers, or technology companies 

Core Competencies 

• Engagement management and delivery execution 
• Technical expertise in SOC reporting and internal controls 
• Client relationship management and communication 
• Quality assurance and risk identification 
• Team leadership and staff development 
• Operational efficiency and process improvement 

BENEFITS

• Paid Time Off and paid holidays
• Performance Bonuses
• 100% Remote

Privacy Notice CCPA: 

• Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
• Insight Assurance does not sell personal data/information under any circumstances.
• You may exercise your rights under personal data protection legislation by reaching out to us via: HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

SAP ABAP Developer (PP/SD)

Annual Salary: 30-45k USD 

Location: Offshore (Remote)

Start: Q2 2026
Project: ERP Optimization – Custom Code Reduction

Role Overview

We are seeking a strong SAP ABAP Developer with deep experience supporting PP and SD modules within a complex manufacturing SAP ECC environment. This role will focus on evaluation, remediation, and reduction of custom code as part of a broader ERP optimization initiative aligned to future ERP consolidation.

This is not greenfield development. This is cleanup, stabilization, and performance optimization inside a live environment.

Core Responsibilities

• Analyze existing custom ABAP objects across PP and SD
• Identify redundant or non standard customizations
• Refactor or eliminate custom code where possible
• Optimize performance of reports, interfaces, enhancements, forms, and conversions
• Work closely with functional PP and SD teams to validate business impact
• Support transport management and QA cycles
• Ensure alignment with SAP standard best practices

Required Experience

• 7 plus years SAP ABAP experience
• Strong hands on development in PP and SD modules
• Deep experience with custom code analysis and remediation
• Experience in manufacturing environments
• Enhancements, user exits, BADIs, BAPIs
• IDocs, Interfaces, ALV reports
• SmartForms or Adobe Forms
• Debugging complex production issues

Strongly Preferred

• S4 readiness or migration experience
• Experience reducing custom code footprint
• Performance tuning experience
• Experience working in global manufacturing environments

Job Title
SAP ABAP Technical Consultant PP SD

Location
Remote

Engagement Type
Long term contract or full time
Multi year program with extension potential

Role Overview
The Senior SAP ABAP Technical Consultant will support enterprise SAP environments across ECC and S 4 HANA, focusing on optimization, enhancement, and stabilization of core manufacturing and order management processes. This role requires strong hands on ABAP development experience with close collaboration across functional, data, security, and project management teams. The work is execution focused and supports live production systems rather than greenfield implementations.

Key Responsibilities
Design, develop, and enhance SAP ABAP solutions supporting Production Planning and Sales and Distribution processes
Optimize and refactor existing custom code to improve performance, stability, and maintainability
Develop and support RICEF objects including reports, interfaces, enhancements, forms, CDS views, and APIs
Build and support OData services and backend logic for SAP Fiori and UI5 applications
Collaborate with functional consultants to translate business requirements into technical designs
Support integration activities across SAP modules and third party systems
Perform root cause analysis, debugging, and production issue resolution
Implement secure coding and authorization checks aligned with enterprise standards
Document technical designs and support knowledge transfer across global teams

Required Qualifications
8 plus years of hands on SAP ABAP development experience
Strong experience across SAP ECC and S 4 HANA environments
Proven hands on support for PP and SD related developments
Solid understanding of manufacturing and order to cash processes
Experience with OO ABAP, enhancements, BADIs, user exits, and performance tuning
Ability to operate independently in complex multi system environments
Strong communication skills and experience working with distributed teams

Preferred Qualifications
Experience with CDS Views, AMDP, RAP, and modern ABAP patterns
Exposure to SAP Fiori, UI5, and API based architectures
Experience supporting ERP optimization or stabilization programs
Manufacturing, automotive, or industrial domain experience
Cloud exposure, including SAP BTP or hybrid environments

Compensation
Competitive and based on experience
Individual ratesare  evaluated per candidate

Job Title
SAP ABAP Technical Consultant PP and SD

Location
Remote

Engagement Type
Long term contract or full time
Multi year program with strong extension potential

Role Overview
The SAP ABAP Technical Consultant will support established SAP environments across ECC and S 4 HANA, with a focus on enhancement, optimization, and stabilization of core manufacturing and order management processes. This role is hands on and execution focused, supporting live production systems rather than greenfield implementations. The consultant will work closely with functional, data, security, and project teams to deliver reliable and maintainable technical solutions.

Key Responsibilities
Design, develop, and enhance SAP ABAP solutions supporting Production Planning and Sales and Distribution processes
Support and improve existing custom ABAP code with a focus on performance, stability, and maintainability
Develop and maintain RICEF objects including reports, interfaces, enhancements, forms, CDS views, and APIs
Build and support OData services and backend logic for SAP Fiori and UI5 applications
Partner with functional consultants to translate business requirements into technical solutions
Support integrations across SAP modules and third party systems
Troubleshoot production issues through debugging and root cause analysis
Apply secure coding practices and authorization checks aligned with enterprise standards
Document technical designs and contribute to knowledge transfer across teams

Required Qualifications
5 to 10 years of hands on SAP ABAP development experience
Experience supporting SAP ECC and S 4 HANA environments
Hands on experience supporting PP and SD related developments
Strong understanding of manufacturing and order to cash processes
Experience with OO ABAP, enhancements, BADIs, user exits, and performance tuning
Ability to work independently in complex multi system environments
Strong communication skills and experience working with distributed teams

Preferred Qualifications
Experience with CDS Views, AMDP, RAP, or modern ABAP development patterns
Exposure to SAP Fiori, UI5, and API based architectures
Experience supporting ERP optimization or stabilization initiatives
Manufacturing, automotive, or industrial industry experience
Exposure to SAP BTP or hybrid cloud environments

Compensation
Competitive and based on experience
Individual rates evaluated per candidate

SAP ABAP Technical Consultant – SD / Sales Management 

Role Summary
The SAP ABAP Technical Consultant will provide hands-on technical support for SAP Sales & Distribution and Sales Management processes. This role focuses on custom ABAP development, system enhancements, and integrations supporting order-to-cash, pricing, billing, and customer management functions across a complex SAP landscape.

Key Responsibilities
• Design, develop, and enhance ABAP programs, reports, interfaces, forms, and user exits supporting SAP SD and Sales Management
• Support customizations and enhancements for order management, pricing, billing, credit management, and customer master data
• Develop and maintain inbound and outbound interfaces using IDocs, BAPIs, RFCs, and APIs
• Collaborate with functional SD consultants to translate business requirements into technical solutions
• Troubleshoot and resolve production issues related to custom code and integrations
• Support testing activities including unit testing, integration testing, and defect resolution
• Ensure technical solutions align with SAP best practices and performance standards
• Participate in documentation of technical designs and custom developments

Required Qualifications
• 5+ years of hands-on SAP ABAP development experience
• Strong experience supporting SAP SD and Sales Management processes
• Proven expertise in ABAP Objects, reports, enhancements, user exits, BAdIs, and forms
• Experience with interfaces and integrations (IDocs, BAPIs, RFCs, APIs)
• Ability to work independently in an offshore delivery model
• Strong debugging and problem-solving skills

Preferred Qualifications
• Experience supporting order-to-cash processes in manufacturing or industrial environments
• Exposure to SAP ECC and or S 4 HANA environments
• Prior experience working in multi-plant or global SAP implementations

Work Location
• Offshore

Duration
• Long-term engagement

About the Role

We're building the infrastructure that lets companies actually activate their data, not just store it. As the first Account Executive selling into India you'll help define how we bring Hightouch to a region where data infrastructure is evolving fast, and enterprises are hungry for modern solutions.

You'll be building a pipeline from scratch, running full sales cycles with enterprise accounts, and testing what resonates in APAC markets. You'll work directly with founders to shape our regional go-to-market strategy, influence product priorities based on what you're hearing in the field, and close deals that move the needle. This isn't about executing someone else's playbook—it's about writing it.

We're looking for an AE who's as comfortable running outbound campaigns as they are running executive-level discovery calls. You'll build relationships with data leaders, marketing executives, and technical buyers. You'll also partner closely with our product and customer success teams to ensure what we're selling actually solves real problems. 

What this looks like:

• Building and owning your pipeline through outbound prospecting, strategic networking, and partner relationships
• Running enterprise sales cycles from first touch to close—discovery, technical demos, negotiation, and everything in between
• Testing messaging and positioning specific to APAC markets, then feeding insights back to refine our global strategy
• Collaborating with product and engineering to represent customer needs and influence our roadmap
• Establishing Hightouch's presence in the region—finding early design partners, building case studies, and creating momentum

You'll be great here if you have:

• 3-5 years experience selling complex enterprise SaaS to India/Singpore.
• Background in a BDR/SDR role, with strong outbounding skills.  

If you're energised by ground-floor work where there's no established playbook yet, you'll fit right in. 

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: India
Travel: 20% travel domestically and globally
Job ID:  1403