Why You'll Love This Role

Cribl is seeking a Professional Services Consultant. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

In this role, you'll be helping customers strain valuable data from discardable data.  You’ll be instrumental in shepherding customers that are starting out on their Cribl journey and also in helping established customers uncover even more value. You will have the ability to interact and see new technology and solutions from our vast and diverse customer base. Are you excited to help? We certainly are at Cribl.

As An Active Member Of This Team, You Will...

• Demonstrate technical leadership and authority in the areas of observability and/or security.
• The opportunity to be the thought leader in driving complex deployments of Cribl products while working side by side with the customers to resolve their unique problems.
• Work with a team of incredibly talented and dedicated peers, all the way from the Engineering, Sales Engineering, Support and Customer Success Engineers.
• Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation.
• Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
• Facilitating knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners.
• This position may require stand-by, on-call, or off-hours duties

If You've Got It - We Want It

• Minimum 5 years of hands-on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies.
• Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization techniques.
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications.
• Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
• In-depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command line interfaces and GUIs to accomplish complex tasks.
• Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows.
• Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel like administrators, as well as executive-level partners, demonstrating strong interpersonal and presentation skills.
• Passionate about delivering exceptional customer experiences and solving complex technical challenges, consistently going above and beyond to meet and exceed customer expectations.
• BONUS POINTS:
• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team
• Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics
• Ability to travel up to 30%

Salary Range ($114,500 - $190,800)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

#LI-KM1
#LI-Remote

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Position Summary

The Office Coordinator plays a vital role in supporting the day-to-day operations of the office and ensuring a seamless, professional experience for employees, clients, and visitors. This position goes beyond traditional administrative duties and serves as a central hub for coordination, organization, and operational support across the office.

The ideal candidate is proactive, detail-oriented, and takes ownership of keeping the office running smoothly. This individual will function as a true extension of office leadership—anticipating needs, managing logistics, and supporting the sales and operations teams so they can stay focused on serving customers and driving business results.

Key Responsibilities:

Office & Operations Support

• Coordinate daily office operations to ensure a well-organized, efficient, and professional work environment
• Oversee building and resource management, including printers, office equipment, and supply inventory
• Manage ordering and stocking of office supplies, paper, and other essential materials
• Coordinate routine facility needs such as cleaning schedules, maintenance requests, and trash/recycling pick-ups
• Serve as a primary point of contact for vendors and building-related services
• Maintain organized office systems, files, and shared resources

Event Planning & Coordination

• Plan and coordinate client and employee events, including logistics, scheduling, vendor coordination, and on-site support
• Manage event timelines, materials, and follow-through to ensure successful execution
• Assist with internal meetings, team gatherings, and company celebrations
• Support post-event communication and documentation as needed

Client & Sales Team Coordination

• Support client engagement efforts by helping track interactions, follow-ups, and key activities
• Coordinate the preparation and sending of thank-you notes and other client communications in partnership with the sales team
• Assist with tracking sales team activities, meetings, and internal reporting needs
• Help ensure consistent and professional communication with clients and partners

Administrative & Scheduling Support

• Provide general coordination support for leadership and team members, including scheduling and calendar management
• Assist with organizing internal communications, meetings, and office initiatives
• Help maintain accurate records and documentation related to office operations
• Identify opportunities to improve processes and increase efficiency across the office

Qualifications:

• 2+ years of experience in office coordination, administrative support, operations support, or a similar role
• Strong organizational and time management skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Proactive mindset with the ability to anticipate needs and solve problems independently
• High attention to detail and a strong sense of ownership
• Proficiency with Microsoft Office (Outlook, Excel, Word, Teams) and basic office technology
• Experience coordinating events or managing office logistics is strongly preferred

Working Conditions

• Office-based role with standard business hours, Monday–Friday.
• Occasional early morning, evening, or weekend work to support events or deadlines.
• Limited travel may be required for training or sales support.

Physical Requirements

• Ability to sit for extended periods while working at a computer.
• Ability to occasionally lift up to 20 pounds (event materials, binders, office supplies).
• Ability to walk between departments and assist with light office tasks as needed.

Compensation

This is a non-exempt, hourly position offering competitive pay at $25-28/hr or depending on experience, with eligibility for overtime. 

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

• Competitive compensation with bonus opportunities tied to individual and company performance
• Medical, dental, and vision insurance
• Health savings account (HSA) and flexible spending account (FSA) options
• Life and disability insurance
• 401(k) retirement savings plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Employee assistance program (EAP)
• Professional development and training opportunities
• Tuition reimbursement program
• Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.