The Inventory Specialist is responsible for both traditional medical/surgical supplies management and 2-Bin Kanban project supply chain systems. This role is responsible for the accurate and efficient counting, stocking, and auditing of consumable medical/surgical supplies, pharmaceuticals, surgical implants, instruments, and other hospital assets. This role may also be responsible for installing and maintaining 2-Bin Kanban project supply chain lines, including assembling and adjusting inventory storage racks. This is a temporary position that will require extensive travel.

Essential Functions and Responsibilities:

• Accurately capture inventory count data in the HITS program, utilizing Excel or paper count sheets as instructed by the Team Leader or other Inventory Management.
• Perform inventory counts, ensuring all items are accounted for and reported according to established policies.
• Report discrepancies in inventory to the Team Leader.
• Maintain a high level of competency in using technology for inventory data capture, including the HITS application.
• Regularly communicate with the Team Leader regarding any issues with the HITS program and/or computer equipment.
• Assemble/disassemble and adjust inventory storage racks, carts, and shelving for supplies.
• Install carts to each par location.
• Organize and stock inventory shelving as directed by the supervisor and hospital staff teams.
• Read data for supplies description, item number, par, and unit of measurement (uom).
• Pick one (1) each of supplies for each par location and label with a temporary label.
• Bin and stage supplies on carts with appropriate bin size and label.
• Label bins and carts.
• Accurately capture inventory count data in the HITS program using Excel or paper count sheets as instructed by the Team Leader or other Inventory Management.
• Follow procedures and protocols outlined in job orientation and training.
• Follow company procedures, guidelines, and standards in customer service, equipment utilization, and internet usage.
• Maintain a high level of competency in utilizing technology for inventory data capture, including the HITS application.
• Attend staff and training meetings for ongoing updates related to Field Operations.
• Communicate with the Team Leader daily to troubleshoot challenges.
• Collaborate daily with various teams while working on projects.
• Follow Inventory Counter procedures and protocols outlined in job orientation and training.
• Perform duties in a timely and effective manner, adhering to established company policies to achieve overall objectives.

Required Qualifications: 

• High school education, GED or equivalent combination of education and experience.
• Must be able to meet required standards to work within a hospital - including background check, drug test and medical vaccinations.
• State Issued Driver’s License and clean driving record preferred in addition to reliable transportation and the ability to travel extensively.
• Must possess a mobile phone to be able to use company apps for timekeeping purposes.
• Ability to use inventory computer programs to update counts and compile reports.
• Must present a professional appearance.
• Ability to work independently and as a member of various teams.
• Acute attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Must be able to speak, read, write, and understand the primary English language.
• This position requires frequent travel across the US.
• In accordance with hotel policy and the travel requirements of this role, applicants must be a minimum of 21 years of age.

Preferred Qualifications:

• Medical and/or pharmaceutical product knowledge.
• 1 year of inventory count or supply chain experience is preferred.

While performing the duties of this job, the employee is frequently required to do the following:

• Travel extensively to US based hospitals.
• Stand and/or sit for prolonged periods.
• Walking for prolonged periods.
• Stooping, bending, and/or reaching to count products and/or handle equipment.
• Perform repetitive motion activities.
• Understand and respond to a diverse population.
• Ability to lift up to 50lbs.

The compensation for the Clinical Inventory Specialist can range from $13.00 - $18.00 per hour. The base hourly range represents the anticipated low and high end of GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. 

The role…

At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.

A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.

Main Duties

• Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property
• Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc. 
• Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
• Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
• Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
• Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
• Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
• Team player with general phone etiquette and participate in Daily Shift briefings.

Required Skills/Qualifications

• At least 1 year of similar role or customer service / facing role
• Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
• Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
• Problem solving skills and bring conflict resolution to any anticipated or current matter
• Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
• Strong communication skills and ability to understand and follow written and verbal instructions
• Flexible schedule and ability to work nights, weekends and holiday’s (as needed)

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The Role…

A reliable and friendly Room Attendant will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude!

Main Duties

• To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis.
• Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting. 
• Replacing all used amenities after every guest Departure.
• Prepare bed and with linen, ensure linen is free of stain and or rips.
• Reporting of any defects in a guest room and or thru out the hotel.
• Vacuum every room Sweep and mop daily.
• Understanding and knowledge of property amenities.
• Assisting guests as needed.
• Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

• Basic verbal communication skills.
• Flexible schedule.
• Ability to understand and follow written and verbal instructions.
• Detail oriented.
• Ability to multitask and work in a fast paced environment.
• Regular and reliable attendance

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Must have a Level 2 License 
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:
• Positions starting at $16.00 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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