Location: Hong Kong 
Report to: CTO

The Role

As Director / Senior Director of Platform Software Engineering, you will own the software platform that powers every Nex Playground in the world — from the moment a family unboxes the device through years of daily play. You will lead end‑to‑end across PlayOS (our Android‑based device OS) and cloud services: OS that gives hardware life, OTA updates that reach a growing global fleet, the Play Pass subscription engine, and the compliance infrastructure that lets us launch in new countries with confidence. You will drive architectural direction, set engineering standards, and grow a high‑performing team. You'll stay hands‑on when it counts most and know when to let your leaders lead.

The Mindset

First‑principles, customer‑obsessed, decisive. Perseveres to the highest standards and challenges assumptions. Resilient through production incidents, coachable at every level. Grows engineers into owners and leaders. Empathetic, leads with trust, gives tough feedback, builds a culture of accountability. Executes with discipline — insists on engineering excellence to deliver reliable, secure outcomes at scale.

Success Looks Like

Millions of Playgrounds worldwide, reliably updated over the air. PlayOS that delights families from first unbox through years of daily play — across every market Nex enters. Standards that let the team ship fast with confidence. Strong leaders in your team across device and cloud who own outcomes independently. The platform behind every game, every feature, every market launch.

Key Responsibilities

Platform & Team Leadership

• Set platform software strategy in partnership with Product Design and company leadership
• Build a high‑performing engineering team — raise the engineering bar, grow engineers into owners and develop strong leaders
• Build Nex's in‑house platform engineering capability and DevOps practices, evolving from external partnerships to Nex‑led development

PlayOS Delivery

• Implement OS platform roadmap — balancing new capabilities with system health, performance, security, and compliance
• Guide the hardest trade‑offs across architecture, compatibility, and hardware integration
• Drive international compliance — children's privacy (GDPR, COPPA) and localization for every new territory

Cloud & Services

• Establish standards across cloud services, OTA pipelines, and the Play Pass subscription platform
• Ensure reliability, security, privacy, and operational excellence as the fleet scales globally
• Set high standards for observability, incident response, and continuous improvement

Must Have

• Experience leading teams delivering operating systems and cloud services in production at scale
• Proven people leadership: hires and builds high-performing teams, develops managers, and coaches individuals through clear feedback, growth plans, and high standards
• Strong technical judgment across device software and cloud systems — hands‑on when it matters
• Track record raising the bar on quality, reliability, security, privacy, and compliance
• Significant flexibility working across global timezones

Nice to Have

• Experience with subscription or commerce platforms
• Familiarity with reliability practices (SLOs, observability, incident response)
• Experience with consumer privacy regulations (GDPR, COPPA, or equivalent) in a shipped product
• Experience with connected devices and fleets
• Experience building products for kids or families
• Experience with hardware‑software integration and lifecycle support

#LI-Onsite

As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.

Responsibilities:

• Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
• Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
• Develop cloud dashboards for fleet monitoring and teleoperation handoffs.

Required Skills:

• Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
• Experience with fleet management or warehouse automation software.
• Strong background in operations research and graph algorithms.

Overview

The IT Manager is responsible for building a team to support BitMEX globally, to identify where processes and procedures would benefit the company and end users and implement them.  Manage IT spend and budget, ensure that the IT team is empowered to perform their tasks as required and cultivate excitement for learning and growth.  Set and meet company expectations, transition technical hands on responsibilities to team as it grows, scale solutions to meet business requirements proactively.

Desired Results/Deliverables:

• AI-Driven Automation & Enablement: Lead firm-wide AI enablement by integrating LLMs into core workflows, such as automated code reviews in GitHub and AI-assisted security auditing.
• Low-Code Platform Management: Oversee the secure deployment and scalability of low-code automation platforms to streamline complex business processes for HR, Finance, and Engineering.
• Advanced Identity & Lifecycle Automation: Modernize Identity and Access Management by automating user lifecycles, integrating HR systems with core platforms (Okta, Slack, Google Workspace) to minimize manual provisioning.

Key Responsibilities

• Strategic & Technical Leadership 
  • Strategic Technical Partnership: Collaborate with department heads as a technical ambassador for AI, identifying and proactively addressing business needs through emerging technologies.
  • Internal AI Infrastructure & Governance: Establish and govern internal Large Language Model infrastructure, ensuring secure access controls, data privacy, and prompt safety across the organization.
    
    
• Infrastructure & Security Operations
  • Zero Trust Architecture (ZTNA): Evolve the corporate network toward a Zero Trust model
  • Infrastructure as Code (IaC): Implement and manage IT and security configurations via GitOps and Terraform to ensure an auditable, repeatable, and automated environment.
  • Automated Endpoint Security & Hardening: Oversee automated vulnerability management and configuration frameworks (e.g., MDM) to ensure proactive fleet-wide security and compliance.
  • Security Governance Frameworks: Author and maintain critical IT governance frameworks, including "Breakglass" emergency access and disaster recovery protocols for core systems.
    
    
• Team Management & Development
  • Talent Acquisition: Develop a high-competency team capable of executing on an ambitious AI-forward roadmap.
  • Team Mentorship & Development: Mentor the team in modern DevOps and security practices, fostering a culture of continuous learning in areas like Python automation and cloud security.

Qualifications

• Critical thinking and desire to grow within the role
• 15+ years of IT experience, with 5+ years of management experience.
• Capacity to communicate on both technical and non technical levels, translate between levels of knowledge
• Ability to manage vendor/supplier relationships, including contract negotiation, ongoing maintenance and problem-resolution.
• Expertise managing external consultants
• Strong communication skills & technical background 

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future

#LI-CH1

Overview

The IT Manager is responsible for building a team to support BitMEX globally, to identify where processes and procedures would benefit the company and end users and implement them.  Manage IT spend and budget, ensure that the IT team is empowered to perform their tasks as required and cultivate excitement for learning and growth.  Set and meet company expectations, transition technical hands on responsibilities to team as it grows, scale solutions to meet business requirements proactively.

Desired Results/Deliverables:

• AI-Driven Automation & Enablement: Lead firm-wide AI enablement by integrating LLMs into core workflows, such as automated code reviews in GitHub and AI-assisted security auditing.
• Low-Code Platform Management: Oversee the secure deployment and scalability of low-code automation platforms to streamline complex business processes for HR, Finance, and Engineering.
• Advanced Identity & Lifecycle Automation: Modernize Identity and Access Management by automating user lifecycles, integrating HR systems with core platforms (Okta, Slack, Google Workspace) to minimize manual provisioning.

Key Responsibilities

• Strategic & Technical Leadership 
  • Strategic Technical Partnership: Collaborate with department heads as a technical ambassador for AI, identifying and proactively addressing business needs through emerging technologies.
  • Internal AI Infrastructure & Governance: Establish and govern internal Large Language Model infrastructure, ensuring secure access controls, data privacy, and prompt safety across the organization.
    
    
• Infrastructure & Security Operations
  • Zero Trust Architecture (ZTNA): Evolve the corporate network toward a Zero Trust model
  • Infrastructure as Code (IaC): Implement and manage IT and security configurations via GitOps and Terraform to ensure an auditable, repeatable, and automated environment.
  • Automated Endpoint Security & Hardening: Oversee automated vulnerability management and configuration frameworks (e.g., MDM) to ensure proactive fleet-wide security and compliance.
  • Security Governance Frameworks: Author and maintain critical IT governance frameworks, including "Breakglass" emergency access and disaster recovery protocols for core systems.
    
    
• Team Management & Development
  • Talent Acquisition: Develop a high-competency team capable of executing on an ambitious AI-forward roadmap.
  • Team Mentorship & Development: Mentor the team in modern DevOps and security practices, fostering a culture of continuous learning in areas like Python automation and cloud security.

Qualifications

• Critical thinking and desire to grow within the role
• 15+ years of IT experience, with 5+ years of management experience.
• Capacity to communicate on both technical and non technical levels, translate between levels of knowledge
• Ability to manage vendor/supplier relationships, including contract negotiation, ongoing maintenance and problem-resolution.
• Expertise managing external consultants
• Strong communication skills & technical background 

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future

#LI-CH1

Overview

The IT Manager is responsible for building a team to support BitMEX globally, to identify where processes and procedures would benefit the company and end users and implement them.  Manage IT spend and budget, ensure that the IT team is empowered to perform their tasks as required and cultivate excitement for learning and growth.  Set and meet company expectations, transition technical hands on responsibilities to team as it grows, scale solutions to meet business requirements proactively.

Desired Results/Deliverables:

• AI-Driven Automation & Enablement: Lead firm-wide AI enablement by integrating LLMs into core workflows, such as automated code reviews in GitHub and AI-assisted security auditing.
• Low-Code Platform Management: Oversee the secure deployment and scalability of low-code automation platforms to streamline complex business processes for HR, Finance, and Engineering.
• Advanced Identity & Lifecycle Automation: Modernize Identity and Access Management by automating user lifecycles, integrating HR systems with core platforms (Okta, Slack, Google Workspace) to minimize manual provisioning.

Key Responsibilities

• Strategic & Technical Leadership 
  • Strategic Technical Partnership: Collaborate with department heads as a technical ambassador for AI, identifying and proactively addressing business needs through emerging technologies.
  • Internal AI Infrastructure & Governance: Establish and govern internal Large Language Model infrastructure, ensuring secure access controls, data privacy, and prompt safety across the organization.
    
• Infrastructure & Security Operations
  • Zero Trust Architecture (ZTNA): Evolve the corporate network toward a Zero Trust model
  • Infrastructure as Code (IaC): Implement and manage IT and security configurations via GitOps and Terraform to ensure an auditable, repeatable, and automated environment.
  • Automated Endpoint Security & Hardening: Oversee automated vulnerability management and configuration frameworks (e.g., MDM) to ensure proactive fleet-wide security and compliance.
  • Security Governance Frameworks: Author and maintain critical IT governance frameworks, including "Breakglass" emergency access and disaster recovery protocols for core systems.
    
    
• Team Management & Development
  • Talent Acquisition: Develop a high-competency team capable of executing on an ambitious AI-forward roadmap.
  • Team Mentorship & Development: Mentor the team in modern DevOps and security practices, fostering a culture of continuous learning in areas like Python automation and cloud security.

Qualifications

• Critical thinking and desire to grow within the role
• 15+ years of IT experience, with 5+ years of management experience.
• Capacity to communicate on both technical and non technical levels, translate between levels of knowledge
• Ability to manage vendor/supplier relationships, including contract negotiation, ongoing maintenance and problem-resolution.
• Expertise managing external consultants
• Strong communication skills & technical background 

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

We provide flexible arrangements to our remote contract talents with:

• Work from home to help you find the perfect balance between work, family and personal life
• Paid holidays and leave so you won’t miss out any important events
• Team building & offsite events to bring our global team closer
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Option to choose to be paid in fiat or crypto currency, providing the flexibility to shape your financial freedom