The Position

The Data Engineering team is a vital component of OPSWAT's technology division, responsible for building and maintaining the foundational data infrastructure that supports the entire organization. The team's mission is to create a scalable, reliable, and secure data platform on Microsoft Azure, enabling data-driven decision-making across all business units. This involves designing and managing data warehouses and data lakes, developing robust data integration pipelines, and ensuring the quality and accessibility of data assets. A key strategic initiative for the team is the development and implementation of a Master Data Management (MDM) layer, which will play a critical role in enhancing data consistency and accuracy across various systems and applications.  

What You Will be Doing

• Design and Maintenance of Azure Data Warehouse/Data Lake:
  • Ensuring the performance, reliability, and security of the data platform, requiring proactive monitoring and optimization.
  • Evaluate and implementing strategies to optimize the data warehouse and data lake for cost-effectiveness and efficiency, aligning with best practices for Azure data management 
  • Development of ETL/ELT pipelines on Azure, utilizing tools such as Azure Data Factory and Azure Databricks, to ingest and transform data from a variety of sources.
  • Implementing data quality rules and processes to ensure the accuracy and reliability of the data within the platform
  • Optimize data storage & computing resources for cost efficiency
  • Proactively identify pipeline bottlenecks and performance issues
• Development and Implementation of Master Data Management (MDM) Layer: A key responsibility is to research and recommend suitable MDM tools and technologies available within the Azure ecosystem. Our goal is to establish a "single source of truth" for critical data entities, ensuring consistency and quality across all connected systems.
• Collaboration and Communication: The individual will work closely with product teams, sales and revenue operations, customer experience, and other stakeholders across the organization to understand their data requirements and deliver effective solutions that meet their needs. This requires the ability to explain complex technical concepts in a layman terms to non-technical audiences effectively.
• Risk management: ensure data warehouse availability & resiliency (during service outage, network issues, unexpected high loads, external attacks, disaster recovery, etc.)
• Define effective and measurable KPIs for the team and individual team members
• Team resource management & Key Man Dependency mitigations
• Strategic planning (at least 3 quarters in advance on team roadmap and vision)
• Study new technologies & industry trends and propose appropriate solutions for company’s need

What We Need from You 

• Bachelor's degree in Computer Science, Data Engineering, or a related field.
• Minimum of 3 years of proven experience in data warehouse/data lake design, implementation. This experience should include hands-on work with core Azure data services such as Azure Data Lake, Azure Synapse Analytics, and Azure SQL Database.  
• Extensive experience with ETL/ELT tools within the Azure ecosystem, including Azure Data Factory and Azure Databricks.  
• A strong understanding of database architecture principles, encompassing both relational databases (e.g., Azure SQL Database, Azure Synapse Analytics) and the concepts of NoSQL databases for handling unstructured data. 
• Experience in integrating data from multiple SaaS applications, including Salesforce, Hubspot, Netsuite, HRIS (e.g., Workday, ADP), and ZoomInfo.  
• Experience in researching and implementing Master Data Management (MDM) solutions.
• Strong problem-solving, analytical, and troubleshooting skills are essential for this role.

It Would be Nice if You Had

• Good written and verbal communication skills, including the ability to collaborate effectively with cross-functional teams, are required.
• Experience with real-time data streaming technologies such as Azure Event Hubs or Kafka.
• Experience with DevOps practices and tools for automating data pipelines, such as Azure DevOps and CI/CD pipelines.
• Experience working in a Scrum Agile team.

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description
We’re seeking a (Senior/Middle) Product Owner who will be responsible for overseeing the development and execution of products in our Payments portfolio by working to translate product strategy into executable work for software development teams. You will be a pivotal member of our Agile software delivery teams, responsible for defining and prioritizing the product roadmap for our SaaS solutions within the Payments and Compliance industries. Operating within the SAFe Agile framework, you will collaborate closely with cross-functional teams to ensure the successful delivery of high-quality software solutions that meet market demands and customer needs. We're seeking the one who can serve as a hands-on contributor to the future of Aperia.   

Core Responsibilities

Your week-to-week work will break out across the following activities: 

• Working closely with product and design colleagues to synthesize outcomes from UX research, design sprints, user testing, and development prototypes, to create user stories, design documents, and actionable development tasks.
• Collaborate with development teams, including Scrum Masters, developers, and testers, providing clear and concise guidance on priorities and requirements.
• Take ownership of the backlog and collaborate with stakeholders to elaborate business requirements.
• Liaising with software and quality engineers to refine and prioritize the product backlog, ensuring user stories are well-defined, estimated, and ready for development.
• Engage with VN and US stakeholders to understand unmet needs, validate pain points, and incorporate insights into the product development lifecycle that validate the product hypotheses.
• Lead the release planning, sprint ceremonies, and review sessions to ensure alignment with business objectives and customer expectations.
• Contribute to retrospectives and support the team in delivering product increments every 2 weeks, while continuously improving Agile practices.
• Effectively manage multiple teams while balancing priorities. 

Technical Skills

• 3+ years’ experience as a product owner/product manager
• Experience inventorying jobs to be done, breaking down extensive features into incremental, executable pieces, and writing user stories.  
• The ability to illustrate concepts to convey new ideas or work out complex UX workflows.  
• Strong English proficiency in all skills, particularly in technical writing and ability to communicate requirements clearly.
• Strong communication skills with scrum teams and stakeholders.
• Experience with Microsoft 365 and Azure DevOps/Jira or similar.
• Proficient in the Scrum/Kanban framework. 

Things that separate you from the rest: 

• Experience in building products on Cloud platforms, Cloud migration, specifically Azure Cloud.
• Data-driven mindset and critical thinking.  
• Can-do attitude and willingness to learn and adapt to change.
• Experience in Fintech, Banking business procedures, SaaS products.
• Have an understanding of cloud-based databases (e.g., MongoDB, CosmosDB). 

Education: Bachelor's Degree or higher

Job Type

• Full-Time

Schedule

• Monday to Friday

Work Location (Hybrid)

• The Six8 Building: 24 Phan Dinh Giot, Tan Binh District, HCMC.

Benefits

• Health insurance  
• Dental insurance 
• Paid time off 
• Parental leave 
• Childcare assistance 
• Education reimbursement 

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

At Aperia, we rely on a dynamic team of IT. We’re seeking a (Senior/Middle) System Administrator who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This person will have mainly System/Infrastructure responsible. The ideal candidate is also able to cover Network/Security areas and Help Desk tasks (when required).

Core Responsibilities

• Troubleshoot incident report, updating information and restoring/delivering service request IT service(s) within Operation Level Agreements / Service Level Agreement.
• Analyze, collaborate and resolve the root causes in problem task.
• Create, implement and document in authorized change. Also attending CAB’s meetings when required.
• Overview and update CMDB is accurate and up to date.
• Evaluate, present and discuss with line manager on Objective and Key Results (OKRs)/KPI method monthly and quarterly.
• Work on flexible shift patterns (on called duty or onsite) to deliver 247 IT Managed services, with Customer service mindset, when required.

Functional Responsibilities

• Comply and contribute to IT policies, standards, SOP and guidelines.
• Act as a team player with other internal departments/teams, on technical views, to offer and convince requester to follow best practice designing and continue improvement solutions.
• Self-study and propose valuable training courses (soft and hard skill) and technology trending to manager.
• Volunteer to conduct internal training and working with sharing knowledge spirit.
• Compliance with Conversation, Feedback and Recognitions (CFRs) method to build up company’s culture.
• Communicate and network with 3rd partner’s experts in escalated situations.
• Deliver acceptance into service into operational state.
• Assist and contribute on-going projects if required.

Technical Skills

• Good command of spoken and written English
• Int'l certified or hand-on >= 3 years’ experience providing administrative and technical support to enterprise level clients
  • Cloud technologies, in at least TWO of the below areas
    • Private:
      • VMWare: ESXi, vSphere, vMotion, HA, DRS, FT, SRM…
      • Microsoft Hyper-V: OS, SCCM…
      • Other platforms.
    • Public:
      • Int’l provider: Azure, AWS, IBM, Google, Salesforce, Fujitsu…
      • Local provider: CMC, Viettel, FPT, VNPT…
  • Enterprise level support environments, in at least FOUR of the below areas
    • Application/System Services:
      • AD, DNS, DHCP, file sharing, print, web and email.
      • Unified Communications & Collaboration Sys.: PBX, conference and message services.
      • Office 365 or other online services.
    • OS series: Windows Server, Unix & Linux server.
    • Physical devices:
      • Server Device (non-blade/blade): IBM, Dell, HP, Cisco or other servers with console technologies, such as: IMM, iDRAC, iLO…
      • End user device: PC, office equipment, mobility device…
    • Network
      • LAN: wired (access switch), wireless (access point) …
      • WAN: connection (FTTH, leased line), router, VPN, Load Balancer…
    • Security
      • Total Visibility: ACS, CCTV, RADIUS, monitoring, Proxy…
      • Complete Control: firewall, WAF, antispam, WSUS patching, McAfee, Symantec, TrendMicro, BitLocker, SafeGuard, MFA…

Things that will separate you from the rest.

• Experience in leading team.
• ITIL qualification or awareness of the ITIL processes and ticket systems (ServiceNOW, Atlassian, TOPdesk, ZenDesk…).
• Experience in a multi-client solutions provider with or without legacy systems.

Education or Certifications

• BSc/BA, preferred in Information Technology, System 

Job Type

• Full-Time

Work Location (Hybrid)

• The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 2, Tan Binh District, HCMC

Benefits

• Health insurance 
• Dental insurance
• Life insurance
• Paid time off
• Parental leave
• Childcare assistance
• Education reimbursement

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

About you

We’re looking for people with a strong background or interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems.

The Opportunity

We have backend engineers in almost every team across Telnyx, and in that role, you’ll be making some of the most significant decisions for the company. You’ll get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points.

• Design, build, and maintain APIs, services, and systems across Telnyx’s engineering teams.
• Debug production issues across services and multiple levels of the stack.
• Work with engineers across the company to build new features at large scale.
• Improve engineering standards, tooling, and processes.

What We're Looking For

• Have 6+ years of professional software development experience with a functional programming language (Elixir/Erlang is preferred).
• Have experience working with relational databases at scale.
• Have deep knowledge of microservice architecture patterns and anti-patterns.
• Have experience with message queues like RabbitMQ and Kafka.
• Understand the challenges inherent in concurrent and distributed programming.
• Have experience with more exotic databases/key-value stores such as ETS, Mnesia, Cassandra and Redis.
• Have familiarity with Docker, Kubernetes, Consul, Jenkins, Prometheus, or RabbitMQ.

Bonus Points For

• You take a thoughtful approach to decision-making, knowing when to move fast and when to long-term optimize.
• You want to work in a fast-paced, product-driven environment.
• You keep up to date with the latest technologies and patterns and enjoy sharing what you’ve learned.

#LI-VIETNAM
#LI-KG1

The Position

OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.

In this role, you will work closely with the Digital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.

What You Will Do

• Development of AI Insights - Go-To-Market Platform:
  • Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
  • Architect and implement multi-agent AI systems that analyze GTM data to:
    • Identify customer buying intent, readiness, and deal momentum
    • Prioritize customer accounts and opportunities with clear, explainable reasoning
    • Detect pipeline risk, slippage, and growth opportunities across sales and marketing
  • Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
• Development of Chatbot Platform:
  • Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
  • Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
  • Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
  • Fine-tune SLM model for intention classification, agentic tool calling, etc.
• Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.

What We Need From You

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
• Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
• Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
• Experience in fine-tuning or instruction-tuning LLMs.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Good communication, collaboration, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in one or more of the following programming languages: Python, React, Typescript.

It Would Be Nice if You Have

• Certifications in AWS and Azure architecture.
• Experience in backend-end development.
• Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).

About the Role

The CTO Intelligence Hub is OPSWAT’s internal AI-powered data platform; dashboards and APIs that give leadership real-time visibility into AI adoption, financial performance, customer health, and sales. The platform runs on a fleet of Flask, FastAPI, and Streamlit applications backed by a Fabric → Parquet → S3 data pipeline, all tied together by an agentic coding system where GitHub Issues become production pull requests in under three minutes.

As AI Platform Architect, you own the application layer. You design and build new intelligence products, evolve existing dashboards, and work with the AI coding pipeline — writing the specs, reviewing the plans, and guiding the implementation. You are the “human senior engineer” in a team where your main coding collaborator is Claude.

What You Will Own

• Application architecture: Flask APIs, FastAPI microservices, Streamlit dashboards; schema and data-flow design across 12+ applications
• Agentic coding pipeline: creating well-scoped GitHub Issues, reviewing AI-generated implementation plans, approving or refining, merging PRs; the pipeline (claude-coder) takes issues from triage to production PR in ~3 minutes for routine work
• Data pipeline & analytics: extending the Fabric → Parquet → S3 pipeline; designing new analytics (percentile ranking, quadrant analysis, trend computation); HR enrichment and data quality
• Test-driven development: writing pytest spec suites that the AI implementer must satisfy; test files are the spec and cannot be modified by the AI
• Claude API / CLI integration: building features that call Claude for inference (content generation, analysis, RFP answering); working with OAuth-based CLI inference and direct API patterns
• UX & visualisation: Plotly dashboards, Jinja2 templates, React/Vite prototypes; maintaining the OPSWAT brand system across all apps
• Architecture documentation: keeping Confluence up to date as the system evolves; writing CLAUDE.md context files that teach the AI pipeline how each repo works
• New product design: identifying gaps in current intelligence coverage and proposing, scoping, and shipping new internal tools

You Will Be a Strong Fit If You Have

• 3–7 years of Python backend development (Flask, FastAPI, or equivalent)
• Strong data skills: pandas, SQL, Parquet, data modelling; you are comfortable designing a metrics pipeline from raw HR and usage data to ranked leader-board
• Experience working with LLM APIs (OpenAI, Anthropic, or equivalent) in production
• A test-first mindset: you write tests before code and believe the test suite is the specification
• Clear written communication because your primary “pairing partner” reads GitHub Issues, your ability to write precise, unambiguous requirements directly determines output quality
• Comfort reading and reviewing AI-generated code critically; you know when to approve, when to push back, and when to take the keyboard yourself
• Experience with REST API design and documentation

Nice to Have

• Streamlit or Plotly dashboard development
• React / TypeScript (for UX prototypes)
• Microsoft Fabric, Azure Data Warehouse, or similar cloud data platforms
• Familiarity with GitHub Actions and CI/CD pipeline design
• Experience building multi-language document processing (the RFP automation covers 14 languages)
• Prompt engineering and system-prompt design for agentic workflows
• OPSWAT product knowledge (MetaDefender, OESIS, CDR - not required but helpful)

About the Role

The CTO Intelligence Hub is OPSWAT’s internal data platform; a fleet of 20+ containerised applications running on AWS EC2 that deliver AI adoption analytics, financial intelligence, customer health scoring, sales leaderboards, and content generation to OPSWAT leadership and 590+ engineers worldwide. You will own the infrastructure layer that keeps this platform reliable, secure, and scalable.

This is a hands-on individual-contributor role. You will be the sole infrastructure owner on day one, working closely with the CTO and one AI Platform Architect to operationalise and evolve the system.

What You Will Own

• AWS infrastructure: EC2 instances (eu-north-1), S3 buckets, IAM roles, SSM-based remote access (no SSH), security group allowlists across 8 global offices
• Container orchestration: Docker Compose fleet of 20+ services with sequential startup chains, health monitoring, auto-rollback, and OOM prevention on memory-constrained instances
• CI/CD pipeline: GitHub Actions workflows (centralized deploy-app.yml), S3 artifact rotation, per-service smart change detection, post-deploy health checks
• Reverse proxy & SSO: nginx routing, Cloudflare SSL termination, OAuth2 Proxy backed by Azure AD for single sign-on across all internal apps
• Credential & secrets management: OAuth token lifecycle (token-proxy auto-refresh), GitHub org secrets, PAT rotation, SSM Parameter Store, per-app .env files
• Data pipeline operations: EC2 #3 (Fabric → Parquet → S3), daily cron jobs, MSAL token refresh, lockfile and resume logic
• Observability & incident response: health monitor (15-min cron), watchdog deep-checks, Telegram alerting, EC2 reboot recovery, Docker mount-corruption recovery
• Security posture: network-level access controls, credential hygiene, OPSEC between corporate and personal identities

You Will Be a Strong Fit If You Have

• 3–6 years hands-on AWS experience (EC2, S3, IAM, SSM — not just console clicks)
• Solid Docker and Docker Compose skills; you debug failed container starts at 2 am without fear
• GitHub Actions: writing and maintaining multi-job workflows with secrets, artifacts, and matrix builds
• Linux system administration (Ubuntu): cron, systemd, disk management, process investigation
• Python scripting for ops tasks (deployment scripts, health checks, API automation)
• nginx configuration: upstream proxying, path-based routing, SSL
• A security-first mindset: you default to least-privilege and always ask “what happens if this leaks?”

Nice to Have

• Experience with Cloudflare (proxying, SSL, DNS management)
• Azure AD or OAuth2 Proxy familiarity
• PostgreSQL administration
• Experience operating ML/AI inference workloads
• GitHub App development (JWT-based installation tokens)
• Familiarity with Microsoft Fabric or Azure data services

The position

We are looking for a Senior Marketing & Communications Specialist to own and scale OPSWAT Academy’s digital presence and marketing operations. This is a strategic, execution-oriented role responsible for growing the Academy’s global audience, driving engagement across digital channels, producing high-quality content, and ensuring marketing efforts translate into measurable business outcomes.

You will serve as the primary voice of OPSWAT Academy across social media, email, webinars, and digital campaigns — working closely with cross-functional teams including Sales, Channel, Marketing, and Product to amplify the Academy’s reach and impact.

What You Will be Doing

• Social Media Management & Growth
  • Own and manage the Academy’s social media presence across LinkedIn, YouTube, Twitter/X, and other relevant platforms
  • Develop and execute a consistent content calendar aligned with Academy programs, industry trends, and thought leadership themes
  • Create engaging content including posts, graphics, carousels, short-form video, and platform-native formats
  • Grow audience reach, follower base, and engagement rates through organic and community-building strategies
  • Monitor social media trends, competitor activity, and audience insights to continuously refine strategy
• Email Marketing & Digital Campaigns
  • Design, write, and execute email campaigns for Academy programs, product launches, events, and nurture sequences
  • Build and maintain segmented email lists across audience types (partners, customers, students, internal teams)
  • Optimize campaign performance through A/B testing, personalization, and conversion tracking
  • Manage the end-to-end email lifecycle from lead capture through engagement and re-engagement
• Webinar Production & Digital Events
  • Plan, promote, produce, and host Academy webinars including speaker coordination, registration management, and live moderation
  • Repurpose webinar content into social posts, blog summaries, email highlights, and video clips
  • Coordinate with internal stakeholders on cross-functional event promotion and follow-up
• Content Creation & Brand Communication
  • Write and produce marketing collateral including blog posts, landing pages, one-pagers, promotional assets, and Academy announcements
  • Maintain brand consistency across all Academy communications in alignment with OPSWAT brand guidelines
  • Collaborate with subject matter experts to translate technical cybersecurity topics into accessible, compelling content
  • Support Academy leadership with presentation materials, internal communications, and executive messaging as needed
• AI-Powered Content & Workflow Innovation
  • Leverage AI tools to accelerate content production, including drafting, ideation, visual generation, and repurposing workflows
  • Develop and document AI-assisted content processes that improve speed, quality, and consistency across channels
  • Evaluate emerging AI content technologies and recommend adoption where they deliver measurable improvements
• Analytics & Performance Reporting
  • Track and report on marketing KPIs across social media, email, webinars, and digital campaigns
  • Build and maintain dashboards that connect marketing activity to business outcomes
  • Provide regular performance reports with data-driven insights and optimization recommendations
  • Align all marketing efforts with Academy-level goals and revenue targets

What We Need from You

• 5+ years of experience in B2B digital marketing, content marketing, or communications (technology or cybersecurity industry strongly preferred)
• Proven track record managing social media channels with measurable audience growth and engagement outcomes
• Strong email marketing skills with hands-on experience in platforms such as HubSpot, or equivalent
• Experience planning, producing, and hosting webinars using platforms like Zoom, GoToWebinar, or similar
• Data-driven mindset with experience building reports, tracking KPIs, and using analytics to inform decisions
• Proficiency with AI content tools and a demonstrated willingness to experiment with emerging technologies
• Strong project management skills — able to manage multiple campaigns and deadlines simultaneously

Nice to Have

• Experience in cybersecurity, OT/ICS, or critical infrastructure domains
• Familiarity with LMS platforms and education/training marketing
• Video editing and short-form content creation skills (YouTube, Reels, Shorts)
• Graphic design proficiency (Canva, Figma, or Adobe Creative Suite)
• Understanding of channel/partner marketing dynamics in a B2B context

The Position

We are looking for an experienced Solutions Architect professional to drive the growth and adoption of OPSWAT’s MetaDefender NetWall across the APAC region.

MetaDefender NetWall enables secure, real-time data transfer between networks of different security classifications, helping protect critical OT environments and industrial systems from network-borne cyber threats.

In this role, you will act as the Subject Matter Expert (SME) for the NetWall product line, partnering closely with sales, product, and engineering teams to deliver innovative solutions to customers operating in critical infrastructure sectors such as energy, manufacturing, transportation, and government.

You will combine deep technical expertise in networking and OT environments with business development insight to identify new market opportunities, support complex customer engagements, and influence the product strategy for future growth.

This role is based in APAC and requires regional travel to support customer engagements, industry events, and partner development activities.

What You Will Be Doing

Technical Leadership & Customer Engagement

• Serve as the technical expert for MetaDefender NetWall across the APAC region.
• Partner with the sales team to design secure OT network architectures and deliver solution-driven presentations to customers and partners.
• Lead technical workshops, product demonstrations, and proof-of-concept (PoC) engagements to validate solutions and achieve technical design wins.
• Guide customers through prequalification, architecture design, and deployment planning.

Market Development & Strategy

• Identify new market opportunities and emerging use cases for MetaDefender NetWall in critical infrastructure and industrial environments.
• Develop business cases, technical requirements, and market insights to support product expansion.
• Collaborate with the product team to translate customer needs into product enhancements and roadmap input.

Sales Enablement & Partnerships

• Develop solution positioning, technical messaging, and sales enablement materials to help internal teams effectively present security offerings.
• Build and nurture strategic partnerships with technology vendors, system integrators, and industry partners to expand the reach of the NetWall product line.
• Represent OPSWAT at industry conferences, trade shows, and technical events across the APAC region.

What We Need From You

• 7+ years of experience as a Solutions Architect, Pre-Sales Engineer, Network Architect, or similar technical customer-facing role
• Strong expertise in data networking technologies and protocols, including BGP, routing, and SD-WAN architectures
• Solid background in Operational Technology (OT) environments and familiarity with industrial control systems (ICS) and common industrial protocols
• Proven ability to translate complex technical solutions into clear business value for customers
• Experience leading Proof-of-Concept engagements and technical solution design
• Strong skills in technical documentation, requirements definition, and business case development
• Excellent presentation and communication skills, with the ability to engage both technical engineers and executive stakeholders
• Willingness and ability to travel across the APAC region (approximately 25–30%) to support customer meetings, technical workshops, industry conferences, and partner engagements.

Job Details

• 💼 Revenue team 
• 📍 Vietnam
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Vietnamese 

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Role Summary and Impact

We are seeking a detail-oriented and proactive player to drive our campaign success. You will be responsible for the end-to-end management of performance marketing campaigns across various e-commerce and media platforms, ensuring optimal performance and ROI.

• Develop a strong understanding and hands-on execution of e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki) and media systems (Facebook Ads, Google Ads, TikTok Ads).
• Manage the entire campaign lifecycle, from setup and execution to optimization and performance analysis, ensuring alignment with business objectives.
• Continuously monitor and optimize campaigns by managing bidding, audience targeting, budget pacing, and conversion performance to drive traffic and sales.
• Analyze performance data to generate actionable insights, and create clear reports and dashboards to inform decision-making.
• Manage campaign budgets and timelines effectively, ensuring all deliverables are met with high quality and accuracy, especially during peak trading periods.

Skills and experience:

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• Minimum 2 years of hands-on experience in e-commerce performance marketing or a related digital media role.
• Proven expertise in setting up and optimizing campaigns on e-commerce platforms (Shopee, Lazada, etc.) and off-platform advertising systems (Facebook Ads, Google Ads, etc.).
• Strong analytical skills with proficiency in Excel for data analysis and reporting.
• Highly organized, proactive, and responsible, with the ability to manage multiple priorities in a fast-paced environment.
• A strong interest in e-commerce, a data-driven mindset, and a commitment to continuous learning and improvement.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Summary 

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description 

At Aperia, we rely on a dynamic team of Human Resources personnel to support our ever-evolving employee population. We’re seeking a Senior Talent Acquisition who is responsible for collaborating with current Talent Acquisition team for end-to-end recruitment process for IT positions, focusing on senior level. The ideal candidate will have a strong background in technical recruiting and a proven track record of finding and engaging top IT talent. This role requires close collaboration with hiring managers and the Talent Acquisition team to ensure a smooth and efficient recruitment process.

Core Responsibilities 

• Collaborate with TA and Hiring Managers:
  • Work closely with Talent Acquisition (TA) teams and hiring managers to understand the specific technical requirements for each role.
  • Develop and maintain strong relationships with stakeholders to ensure alignment on recruitment strategies and goals.
• Find and Engage Top IT Talent:
  • Source and connect with highly skilled IT professionals through various channels, including job boards, social media, networking events, and referrals.
  • Utilize advanced sourcing techniques to identify and attract passive candidates.
• Manage Candidate Pipelines:
  • Oversee the recruitment process, ensuring a seamless journey from sourcing candidates to their placement.
  • Maintain and update candidate databases and tracking systems to ensure accurate and up-to-date information.
• Conduct Interviews and Assessments:
  • Perform initial screenings and assessments to evaluate candidates’ suitability for technical roles.
  • Coordinate and schedule interviews with hiring managers and other stakeholders.
• Ensure a Positive Candidate Experience:
  • Provide timely and constructive feedback to candidates throughout the recruitment process.
  • Ensure a positive and professional candidate experience from initial contact to onboarding.

Functional Responsibilities 

• Propagate an environment of attention to detail and organizational skills.
• Communicate relentlessly with team, manager and leadership, to ensure transparency in all talent initiatives.
• Identify and implement key talent performance metrics and monitoring solutions to measure success.
• Excellent inter-personal and communication skills, able to engage with users and stakeholders across disciplines, verbally and in writing.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail.
• Use the highest levels of professionalism, diplomacy in working relationships across teams. 

Technical Skills 

• At least 5 years’ experience in talent acquisition, focusing on IT talent in recent 3 years.
• Proven experience in attracting and onboarding top IT talents for high-demanding requirements, including senior/principal/lead positions that require multiple programming language comprehension.
• Possess strong network connections among IT communities, in Vietnam and particularly in Ho Chi Minh city.
• Knowledge and insights on the Vietnam IT talent market, including talent availability, market trends, and competitive intelligence. 
• Demonstrated experience in employer branding, recruitment marketing, and utilizing social media and other channels for talent attraction.
• Data-driven mindset, using metrics and analytics to evaluate recruitment performance, identify areas for improvement, and optimize recruitment strategies 
• Excellent communication in both English and Vietnamese; be able to build and maintain close relationships with candidates, hiring managers, and other stakeholders.  

Things that will separate you from the rest 

• Degree in IT-related field.  
• In-depth understanding of IT roles, technologies, trends, ability to assess technical skills.  
• Previous experience working with C-level as hiring managers is highly desirable. 

Eligibility Requirements 

• Must be willing to submit to a background investigation and drug test as part of the selection process. 

Job Type 

• Full-time 

Schedule 

• Monday to Friday 

Work Location

• The Six8 Building: 24-26 Phan Dinh Giot, Tan Son Hoa Ward, Ho Chi Minh City

Benefits

• Health insurance  
• Dental insurance 
• Paid time off 
• Parental leave 
• Childcare assistance 
• Education reimbursement 

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

What can you expect in this role: 

Teads is looking for a driven and creative Sales Executive, Vietnam to help develop digital strategies for our clients. You will be working closely with our Sales Director and Account Manager and will be an integral part to their success.

The ideal candidate is passionate about advertising and demonstrates a strong sales mindset. Prior sales experience is not required for this role but an added advantage.

• Meeting agencies and clients in your patch and working with the world’s largest brands
• Reviewing RFPs (Requests for Proposals) to understand brands’ digital media and consumer obstacles
• Strategizing media solutions to best meet and exceed client goals and expectations
• Developing media plans that effectively maximize client investment opportunities
• Confirming media availability and making inventory reservations
• Proposing Teads solutions in customised PPT decks that outline the response to the business opportunity
• Identifying and confirming campaign parameters by collaboratively working with internal Research, Ad Ops, and Publishing teams
• Providing excellent client services
• Familiarize with Teads internal tools 

About You:

• Minimum of 1 year of experience in digital advertising, ideally on the agency side or within an ad technology company
• Degree in Media, Communications, Advertising, Marketing, or related field 
• Ability to work in a fast-paced environment, managing multiple accounts and meet deadlines
• Strong attention to detail. Exceptional communication skills. Proficiency in Excel and PPT
• English and Vietnamese language proficiency 
• Based in Ho Chi Minh City, but experience working with brands or government entities in Hanoi is a bonus

About AppsFlyer

At AppsFlyer, we believe every challenge is an invitation to innovate. As a global leader in mobile measurement and marketing analytics, we empower marketers to make smarter decisions through data. With 25 offices around the world, we are united by curiosity, collaboration, and a shared passion for helping our customers succeed.

About the Role

We are seeking a Customer Success Manager (CSM) to join our high-performing team in Ho Chi Minh City.
This is a high-impact role supporting a portfolio of Enterprise customers across a variety of industries — including, gaming, finance, and entertainment.

As a trusted advisor and strategic partner, you will guide customers through their growth journey—maximizing the value of the AppsFlyer platform, aligning on business goals, and delivering measurable impact. You’ll play a central role in nurturing long-term relationships, enabling product adoption, and ensuring overall customer success.

What You’ll Do

• Serve as the primary point of contact for an enterprise portfolio of customers, managing the full post-sales lifecycle from onboarding through renewal.
  
  
• Collaborate closely with Account Managers and customer stakeholders to define clear success plans and proactively lead execution.
  
  
• Lead periodic Executive Business Reviews (EBRs) with senior stakeholders to review business outcomes, product adoption, and strategic alignment.
  
  
• Deliver tailored training sessions, product demos, and webinars to drive adoption and engagement across customer teams.
  
  
• Analyze customer usage data, key success metrics, and platform performance to surface insights and identify areas for optimization.
  
  
• Act as the customer’s internal advocate—translating feedback into actionable insights for our Product, R&D, and Support teams.
  
  
• Identify opportunities for upsell and expansion by understanding evolving business needs and aligning them with AppsFlyer’s offerings.
  
  
• Collaborate cross-functionally with global teams including Sales, Solutions Architects, Product, and Technical Support.

What You Bring

• 5+ years of experience in Customer Success, Account Management, or related strategic client-facing roles within SaaS, AdTech, or MarTech.
  
  
• Proven track record of managing large, complex accounts and influencing stakeholders at all levels—including C-level.
  
  
• Native Vietnamese and professional proficiency in English, both written and spoken.
  
  
• Exceptional communication and presentation skills, with a focus on storytelling, value articulation, and business impact.
  
  
• Strong technical aptitude with an ability to engage in discussions around APIs, SDKs, deep linking, and data integration.
  
  
• High degree of self-discipline, accountability, and attention to detail, excellent collaboration skills and experience working with cross-functional, multicultural teams.
• Resilient and adaptable, with the ability to thrive in fast-paced, high-pressure environments and respond effectively to change and ambiguity.

Nice to Have

• Exposure to mobile marketing, martech, or analytics platforms.
• Understanding of SDKs, APIs, or mobile attribution tools.
• Experience working with product or technical teams.
• Familiarity with AI-powered tools and workflows that enhance customer success, productivity, and decision-making.

Why Join Us?

At AppsFlyer, you’ll join a team that’s globally connected, values curiosity, and believes in making an impact beyond titles. We see temporary roles not as placeholders, but as strategic opportunities to create real value—for our customers, our team, and your own professional growth.

As a Customer Success Manager, you’ll work alongside some of the best minds in MarTech, gain exposure to industry-leading clients, and play a key role in shaping digital transformation journeys across Vietnam’s most innovative businesses.

AppsFlyer fosters a culture where learning, innovation, and personal development are actively supported. Your contributions during this time will be both visible and meaningful—not just to our internal teams, but to the customers whose success you’ll help drive. 

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive environment. We encourage all qualified candidates to apply—even if you don’t meet every requirement listed.

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

Role Summary and Impact

We are seeking a detail-oriented and proactive player to drive our campaign success. You will be responsible for the end-to-end management of performance marketing campaigns across various e-commerce and media platforms, ensuring optimal performance and ROI.

• Develop a strong understanding and hands-on execution of e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki) and media systems (Facebook Ads, Google Ads, TikTok Ads).
• Manage the entire campaign lifecycle, from setup and execution to optimization and performance analysis, ensuring alignment with business objectives.
• Continuously monitor and optimize campaigns by managing bidding, audience targeting, budget pacing, and conversion performance to drive traffic and sales.
• Analyze performance data to generate actionable insights, and create clear reports and dashboards to inform decision-making.
• Manage campaign budgets and timelines effectively, ensuring all deliverables are met with high quality and accuracy, especially during peak trading periods.

Skills and experience:

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• Minimum 2 years of hands-on experience in e-commerce performance marketing or a related digital media role.
• Proven expertise in setting up and optimizing campaigns on e-commerce platforms (Shopee, Lazada, etc.) and off-platform advertising systems (Facebook Ads, Google Ads, etc.).
• Strong analytical skills with proficiency in Excel for data analysis and reporting.
• Highly organized, proactive, and responsible, with the ability to manage multiple priorities in a fast-paced environment.
• A strong interest in e-commerce, a data-driven mindset, and a commitment to continuous learning and improvement.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

SUMMARY 

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

JOB DESCRIPTION

At Aperia, we rely on a dynamic team of IT. We’re seeking a highly motivated and hands-on experienced IT Manager who is ready to work with new technologies and to implement comprehensive IT processes in a forward-thinking organization that’s always pushing boundaries. The successful candidate will be responsible for managing the day-to-day operations of the IT team, provide leading and managing IT activities for supporting Aperia’s products. The ideal candidate has a strong background in team leadership, performance management, on-prem and Cloud transformation experience.

CORE RESPONSIBILITIES

• Oversee all technology operations (e.g. DevOps, CI/CD, systems administration, network administration, desktop support) and evaluate them according to established goals.
• Maintain IT infrastructure including operating systems, Office365, email systems, security and development tools, applications, servers, desktop, laptops, software, hardware, Azure services and Internet connectivity
• Track and maintain hardware and software inventory
• Oversee all cloud services required for FedRAMP High compliance
• Research and evaluate emerging technologies related to Cloud services, and DevOps
• Evaluate current and future technology capabilities and make recommendations to advance products.
• Recommend efficient and cost-effective infrastructure equipment, infrastructure as a service (IAAS), software, and software as a service (SAAS).
• Inspect and monitor use of infrastructure equipment, cloud services, and software to ensure functionality and efficiency.
• Manage IT initiatives by business priority and be able to clearly communicate statuses to management.
• Collaborate with security, database, development teams and other professionals to provide superior service levels to the company.

FUNCTIONAL RESPONSIBILITIES

• Analyze business requirements as a whole and all departments to determine technology needs
• Analyze infrastructure and cloud services need to support a suite of enterprise Software as a Service products
• Analyse technologies, processes, and vendors continually to find areas for improvement
• Ensure IT infrastructure and software services achieve SLAs
• Maintain, monitor and proactive care IT services to keep business continuity and disaster recovery
• Communicate relentlessly with team, manager, leadership, and sponsors to ensure transparency.
• Effectively work on multiple concurrent projects and with multiple competing priorities.
• Conduct training for employees to use software/hardware, to troubleshoot issues and provide technical support when needed

REQUIRED SKILLS

Technical

• 5+ of experience in IT management
• Azure cloud infrastructure (VDI, DevBox, AD Connect, networking)
• Infrastructure as code, platform engineering (terraform, bicep, configuration management)
• On-premises infrastructure (Windows Server, VMware, networking)
• Cisco ASA/Firepower configuration
• PCI DSS or similar compliance frameworks (ISO 27001, SOC 2, etc)
• Patch management and change control
• Backup and disaster recovery

• IT team management (local and remote coordination)
• Cross-functional collaboration with DevOps and project teams
• Vendor management
• Communication with US-based leadership
• Adaptability and flexibility
• Resilience

• Helpdesk and support services oversight
• Documentation and knowledge management
• Process improvement and automation

THINGS THAT WILL SEPARATE YOU FROM THE REST

• Experience in working with global teams to lead IT initiatives.

EDUCATION

• BSc/BA, preferred in Information Technology, System 

ELIGIBILITY REQUIREMENTS

• Must be willing to submit to a background investigation and drug test as part of the selection process. 

JOB TYPE

• Full-Time 

SCHEDULE

• Monday to Friday 

WORK LOCATION

• The Six8 Building: 24-26 Phan Dinh Giot, Ward 2, Tan Binh District, Ho Chi Minh City

BENEFITS

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Childcare assistance
• Education reimbursement

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. 

Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers. 

About the Role

The Senior Account Executive - Commercial Accounts is responsible for identifying, developing, and closing business to new and existing customers within their Territory. This is a highly collaborative role, working with Veeam internal teams (Sales Development, Sales Engineering, Marketing etc) as well as our Channel, Alliance and MSP Partners to ensure the successful execution of their sales plan for the assigned Territory. 

What You’ll Do

• Develops sales activities with commercial segment new customers; upsells and cross sells to the existing commercial customers
• Develops sales pipeline by proactive calling to convert sales conversations to identified prospects
• Works with regional sales team to advance opportunities to closure, including Systems Engineers to technically qualify and deliver product demonstrations
• Closes business in conjunction with Veeam partners (in tier-two model)
• Meets individual and team revenue targets Leverages business generated by partners with end users/customers
• Drives account strategies and coordinates team selling efforts with Inside Sales Reps, Channel Partner Managers, Marketing, Sales Engineering and others to close business
• Effectively executes a territory plan to maximize revenue
• Enters forecasting and account/opportunity details in Veeam’s CRM (SalesForce)
• Engages with Veeam Strategic Alliance partners to drive mutually beneficial revenue opportunities
• Proposes, coordinates and participates to marketing activities within the territory Ability to travel 0 - 75% of the time within the assigned territory/region requirements

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered).
• Experience with vendors associated with Virtualisation technology strongly desired.
• Experience in mid-market to enterprise software sales; direct and channel sales experience required with experience managing resellers at a tactical, transaction-based level.
• Proven track record of accomplished selling in the mid-market to IT infrastructure specialists; must have an in-depth understanding of technology trends and issues and their impact on enterprises.
• Proven ability to develop new sales with strong cold-calling and prospecting skills.
• Must have knowledge of solution selling and value-based selling techniques.
• Must be available to travel up to 50% within the assigned territory.
• Be a self-starter with the ability to learn quickly.
• Be a high-energy sales person who is comfortable working in a fast-paced environment where roles and responsibilities change quickly.
• Experience in some sectors and channel development will be valued

#LI-SM2

About the Role

The Senior Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Senior Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Senior Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

• Perform live customer meeting presentations and demonstrations
• Implement and manage POC’s to technical closure
• Lead generation activities such as events, webinars, user groups etc.
• Understand and negotiating with customer/partner for the technical requirements
• Virtualisation community engagement is strongly encouraged
• Perform online demonstrations
• Working closely with the sales department to secure new partners and customers
• Working closely with the development department to provide customer feedback
• Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

• Bachelor’s degree (or a combination of education and experience will be considered)
• Five or more years of solution sales experience
• Data Protection experience strongly desired
• Demonstrated experience with virtualisation technologies
• Experience working with monitoring tools such as System Center is a bonus
• Experience in data life cycle management with IT audit requirements
• Strong presentation skills
• Excellent verbal and written communication skills; must be able to present to groups
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Ability to travel within the region as required

What You’ll Get

• 24 paid volunteer hours annually through Veeam Cares, plus 4 extra global VeeaMe Days for self-care
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-LW1

Overview of the role:

Microsoft and InMobi have entered into a partnership. As per this, InMobi will be an exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management/transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience, an attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible for managing an assigned set of clients focused on attaining revenue targets, feature adoption, and client-driven goals.

Role requirements & expectations: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to a quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align with the ROI goals of the client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights-enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tool, and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update, and regularly check in on your career development plan. Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression. 

What is expected of you? 

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience required in Vietnam 
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem-solving tools with a 'can-do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers' needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decisions based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners, and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred:

• Bing Ads Certification 
• Experienced in using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis 

About the role

This role is responsible for selling and up-selling to new and existing clients and providing excellent service in support of team revenue goals in the Vietnamese market.

Responsibilities

• Proactively contact new and existing clients and educate, propose and secure buy-in on Appier’s ads solutions
• Identify, propose and sell programs to targeted organizations within the target markets/sectors set out by the company
• Develop an understanding of client’s business, products, services, customer profile, marketing and business objectives, competitors and sales.
• Manage individual sales pipeline to maximize individual sales revenue while providing accurate and timely forecasts
• Provide excellent level of professionalism and service in responding to general and customized client requests
• Be an influencer in digital marketing to businesses in the local market
• Strong consultative sales approach to engage with CMOs/Head of Marketing to manage existing growth
• Develop strategic relationships by identifying key new business opportunities

About you

• A bachelor’s Degree/Diploma in Business or a related field preferred
• Creative, problem solver with ability and experience in understanding needs of customers and delivering innovative solutions
• Good understanding of the Digital & Mobile marketing industry
• Outstanding written, communication and selling skills in both local language and English
• Excellent negotiation skills with a proven track record of sales success
• Good interpersonal skills, initiative and follow through
• Strong connection and relationships with local advertisers and media agencies
• Ability to “translate” complex technology processes into meaningful solutions that address business needs
• Able to handle multiple priorities simultaneously
• Native in Vietnamese and proficient in English.

#LI-JP1

About the role

We are looking for a Customer Success Manager to spearhead our enterprise solutions business in Ho Chi Minh City, Vietnam.

As a CSM at Appier, you aren't just a point of contact; you are a strategic partner. You will bridge the gap between complex technical capabilities and real-world business outcomes. Your mission is to ensure our enterprise clients are able to maximize their project key metrics results through our AI-driven Martech Enterprise solutions (Personalization Cloud, Data Cloud and AI Agents)

This role will begin as a 3-month contractor position, to be converted into a permanent position at the end of the contract period if performance standards are met.

Responsibilities of the role

• Strategic Stakeholder Management: Navigate complex enterprise hierarchies to build and maintain relationships with key personas—from C-level executives to project leads and end-users. You will act as the primary advocate for the client within Appier and the primary consultant for the client’s digital transformation.
• Strategic Adoption: Drive deep product integration and "stickiness" by aligning Appier’s solution with the client’s specific KPIs (e.g., ROAS, Conversion Rates, Retention).
• Customer Journey Mapping: Define and execute the post-sale journey, ensuring seamless onboarding and continuous value delivery through new use cases and feature rollouts.
• Retention & Growth: Own the commercial health of your portfolio, maintaining high retention rates while identifying white-space opportunities for upsells and cross-sells.
• Technical Problem Solving: Act as the first line of strategic defense, troubleshooting challenges and collaborating with Product/Engineering teams to turn customer feedback into product roadmaps.
• Cross-Functional Collaboration and Ownership: Work closely with Sales, Pre-sales, and Technical Support to ensure a unified "One Appier" experience for the client.

About you

[Essential]

• Experience: 3+ years in Customer Success or Account Management within a high-growth Software/AI environment
• Domain Expertise: Solid understanding of the digital marketing ecosystem
• Strategic thinker with deep analytical skills: Ability to translate raw data into actionable insights and Business Reviews (BRs) that resonate with senior leadership.
• Tech-Savvy: Comfortable discussing APIs, SDKs, and data integration logic with technical teams while translating those concepts for marketing users.
• Language Proficiency: Native Vietnamese speaker with Fluent English (written and verbal) to support SEA customers. 

[Nice to haves]

• Fast-learner, ability to strive in a fast-paced environment 
• Strong organizational and people management skills
• Effective and productive collaborator to drive cross-functional initiatives
• Excellent communicator with strong presentation skills
• Sales/pre-sales experience a plus

#LI-JP1

Work with the Best

We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.

At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.

Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.

We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.

A Glimpse into Your Future at Orderly Network

Orderly's affiliate manager is responsible for building and managing a company's affiliate program, including recruiting new affiliates, maintaining relationships with existing ones, and negotiating contracts: 

• What will you be working on?
  • Maintain a deep, up-to-date understanding of the affiliate marketing landscape, including industry trends, emerging technologies, and key players in the crypto and blockchain space.
  • Identify, source, and onboard the right set of affiliate partners to align with the company's product goals and business strategy.
  • Build, maintain, and grow strong relationships with top affiliates globally, ensuring long-term partnerships and mutual success.
  • Manage and optimize relationships with existing affiliates and clients, ensuring consistent performance and alignment with business objectives.
  • Collaborate with affiliate partners and internal teams to design and implement campaigns; work closely with Product and Engineering teams to address affiliate needs and ensure seamless integration and execution.
• Who will you be working with?
  • Maintain close collaboration with the Marketing, Operations, Product, and Business Development teams to ensure cohesive strategies and streamlined processes.
• About you
  • The ability to build relationships and manage a diverse community
  • The ability to thrive in a fast-paced environment
  • Strong analytical skills and the ability to interpret data
  • Proficiency in Microsoft Excel
  • Knowledge of affiliate networks
  • Exceptional planning and project management skills

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
• If you have experience in developing trading systems or financial-related products is a plus.
• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 
• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well.