Retail Manager Jobs in Gurgaon.
All active Retail Manager roles based in Gurgaon.
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dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Tesco Media & Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby. Fueled by first‑party behavioral data from over 23 million Clubcard holders, we help brands understand consumer behaviors and reach the right customers, at the right time, with the right message across the full marketing funnel. Our closed‑loop measurement connects what customers see with what they buy, helping brands Shape What Britain Buys and maximize the impact of every pound of media investment.
Roles and Responsibilities
As a Senior AI Engineer, you will be a hands‑on technical contributor designing, building and operating production‑grade GenAI and agentic AI solutions that power Tesco Media & Insight Platform’s global products and services. You will work closely with the AI Engineering Manager, Product, Data Science and Engineering teams to turn business problems into secure, scalable, observable AI systems that deliver measurable value for brands and shoppers.
- Design and implement GenAI and agentic AI solutions on GCP, leveraging Vertex AI (models, endpoints, pipelines, vector search/RAG, Agent Builder) and core GCP services.
- Build AI agents and multi‑step agentic workflows, including tool calling, orchestration, and integrations with internal and external systems.
- Contribute to the design of MCP servers and agent‑to‑agent / agent‑to‑application protocols to enable safe, reliable automation of retail media and insight use cases.
- Work with the AI Engineering Manager and architects to define solution designs, interface contracts and non‑functional requirements (security, reliability, performance, cost).
- Implement security, privacy and governance controls in AI solutions, including safe prompt and tool design, data protection, secrets management and access control.
- Apply DevOps/MLOps practices: contribute to CI/CD pipelines for models, prompts and agents; use infrastructure as code; support environment management and automated testing.
- Implement observability for AI systems: instrument prompts, model calls, tools and agents with tracing, metrics and logs; build and maintain dashboards and alerts.
- Help define and run AI testing and evaluation strategies, including automated tests, offline and online evaluation, red‑teaming, regression suites and human‑in‑the‑loop review flows.
- Collaborate with Retail Media and Insight teams to understand use cases and data, and translate requirements into concrete AI components and services.
- Write high‑quality, well‑tested code in Python (and, where relevant, TypeScript/Java or similar) following team standards for readability, performance and reliability.
- Participate in code reviews, design reviews and incident post‑mortems, and contribute to continuous improvement of our AI engineering practices.
- Stay current on advances in LLMs, agentic frameworks and cloud AI services, and bring forward ideas for how they can be applied to Tesco Media & Insight Platform.
What you’ll need to succeed in the role
- Strong experience in software/data/ML engineering, with hands‑on delivery of AI/ML or LLM‑based solutions into production (not just prototypes).
- Practical experience on GCP and Vertex AI, including deploying models, building pipelines, and implementing RAG/vector search‑based solutions.
- Solid understanding of LLMs and foundation models: transformers at a high level, tokenization, embeddings, context windows, RAG, and the trade‑offs between fine‑tuning, adapters and prompt‑based approaches.
- Hands‑on experience building agentic workflows or AI agents (e.g. tool‑augmented chat, multi‑step workflows, or multi‑agent systems) using one or more modern frameworks or platforms.
- Good grasp of security and safety for AI systems, including prompt and tool design to reduce hallucinations and prompt injection, safe handling of sensitive data, and application‑level guardrails.
- Experience with DevOps/MLOps practices: CI/CD, version control, automated testing, infrastructure as code, monitoring and incident handling in a cloud environment.
- Strong programming skills in Python and experience building and consuming APIs; familiarity with microservices and event‑driven architectures is a plus.
- Ability to design and run evaluation and experimentation for AI features, including quantitative and qualitative measures and, where appropriate, human‑in‑the‑loop review.
- Strong problem‑solving skills, attention to detail, and a willingness to take ownership of complex technical challenges.
- Clear, proactive communication and the ability to collaborate effectively with product managers, data scientists, engineers and commercial stakeholders across locations.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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Account Manager/Integrated Producer (Hybrid role)
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Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Account Manager/Integrated Producer (Hybrid role)
Location: Gurgaon, India
About the role:
OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with adidas in 2015 building out a language localisation team and since then we have launched multiple teams, and we are now embarking on our biggest venture with them in the form of a centralised adaptation global team.
With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs.
Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business.
We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.
What you will be doing:
- Working with globally supplied creative, delivering end to end management of large brand campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
- End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press
- Working with offsite / international hubs to deliver work
Delivering project ownership, with support from the Account Team, including:
- Interrogating and adapting client briefs so they’re Production and Studio friendly
- Working with client to forecast and plan workloads
- Planning and booking the required studio resource with the Resource Manager
- Briefing work to the creative team to execute
- QC of all assets before sharing with clients
- Managing review and amends with clients
- Developing and managing project timelines
- Estimating how long a job will take
- Communicating project milestones to all relevant team members
- Final delivery of assets to client and media partners
- Work collaboratively within the team to deliver high quality work
- Daily and weekly status reports delivered both internally and externally with client
- Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so
- Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times
- Plan and schedule projects efficiently, therefore ensuring the optimum use of company resources
- Communicate project status both internally and externally according to agreed account process
- Oversee the creative output; acting as guardian to ensure quality is kept high across all projects
- Strive to follow and implement the best practice production process within OLIVER and with clients
- A strong passion for sport and particularly for the adidas brand.
- Ideally a strong background in advertising campaign production.
What you need to be great in this role:
- 2-4 years experience working in an agency / high volume production environment
- Experience working in an advertising agency; sports and lifestyle category is a plus
- Experience delivering creative or creative production for retail and paid media campaigns
- Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
- Experience with multiple projects across multiple languages at once
- A solid understanding of channel best practices
- A mindset that thrives in a fast-paced environment, with high volumes of activity
- Be a solution focused team member, with confident communication skills both internally and externally with client
- Strong project management skills and highly detail-oriented and organised
- Ability to quickly immerse in brands, problem-solve and be fully into role within 90 days
- Smooth team operations with flawless execution of projects on time and with excellence
- Confident in contributing to daily and project stand-ups
- A basic understanding of Adobe Photoshop, InDesign and AfterEffects and what they’re used for
- Good understanding of how long things take and ability to estimate time required for creatives
- Experience in managing external stakeholder relationships such as media, wholesale or ecom partners
- Comfortable with working with remote clients and functional team in different time zones and cultures
- Experience managing projects from briefing to delivery
- Passion for and inquisitive about AI and new technologies
- Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical
Req ID: 16454
#LI-SP1 #LI-Hybrid
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Ready to apply?
Apply to OLIVER Agency - APAC