About the Role

A-LIGN is looking for a reliable front-facing office administrator to greet employees and visitors. The Office Administrator will be responsible for providing administrative and executive support to the employees in the India office as well overseeing and coordinating the day-to-day office activities. The Office Administrator will perform various clerical tasks including replying to emails, preparing various documents, answering phone calls, and directing guests that come to the office. This role provides office administrative support by working independently as well as collaboratively with our team. 

Reports to

India Director of Operations

Pay Classification

Apprenticeship position under the National Apprenticeship Training Scheme (NATS)

Responsibilities

• Coordinate and facilitate office activities and operations based on company policies
• Manage agendas, travel arrangements, hotel reservations, seminar registrations, and appointments for management
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support record keeping procedures
• Create and update records on employees and other data
• Track inventory of office supplies and place orders when necessary
• Assist colleagues whenever necessary
• Maintain appointment calendar for executives
• Schedule appointments and meetings with other departments and external contacts
• Reserve meeting space, arrange for audio/visual equipment, and publish agendas
• Prepare memos, letters, reports, presentations, and other business correspondence, either independently or from written/verbal instructions
• File and retrieve corporate documents, records, and reports
• Prepare expense reports, expedite, and track processing of all expense reports, check requests, and purchase requisitions.
• Ensure reconciliation of reimbursement with expense reports and maintain copies of expense reports, receipts, and reimbursement checks
• Ensure confidential handling of information and use sound judgment to independently complete a range of special projects
• Distribute mail, answer phones, and ensure seamless flow of information
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
• Exercise initiative, diplomacy, collaboration with other departments, tact and a high degree of professionalism and loyalty

Minimum Qualifications

EXPERIENCE

• At least 1 year of experience in general office responsibilities
• 2 years of experience with administrative tasks preferred

SKILLS

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively
• Demonstrate capabilities with moderate supervision.
• Strong interpersonal skills with a service-oriented mindset who can work well within a team as well as independently
• Must be detail oriented and organized in completing tasks
• Must be proactive, anticipate roadblocks, and offer solutions
• Ability to utilize the Microsoft Office suite including Word, Power Point, and Excel
• Ability to manage multiple work streams simultaneously as well as react to shifting priorities
• Must have a sense of urgency around completing tasks and the order and priority of tasks based on business needs
• Strong composition, grammar, and business language skills
• Strong communication and interpersonal skills with the ability to effectively communicate with all levels of management, other departments, and both internal and external stakeholders
• Ability to coordinate complex travel schedules and plan/coordinate meetings and events
• Excellent judgment in handling confidential, legal, or sensitive information
• Ability to work independently, set priorities and handle multiple tasks with a high level of efficiency

Benefits

• Benefits through the National Apprenticeship Training Scheme (NATS)
• Paid holidays

About A-LIGN

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.

Come Work for A-LIGN! 

Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn. 

A-LIGN is an Equal Opportunity Employer.

Get to Know our Team: 

In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best-in-class service for our hotel partners. 

Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference!

The Opportunity:

As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams.

 In this Role, you'll get to: 

• Lead the implementation of market strategy in India.

• Lead, inspire, coach and develop teams to grow our local business.

• Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage.

• Deliver on country commercial and profitability targets.

• Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities.

• Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners.

• Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements.

• Attend and participate in relevant industry events.

What you'll Need to Succeed:

• More than 6 years of professional experience

• Proven strong leadership skills, team leader and team player is a must

• Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships

• Relevant sales, business development or general management experience

• Deep numerical and analytical skills and attention to details

• Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders

• A curious mindset, energized by and adapt well to changes

• Be creative and innovative

• Professional “get it done” attitude and work ethic

• Experience in e-commerce, online or tech business preferred

• Fluency in English is required

It's Great if you have:

• MBA or master's degree

• Travel-related or OTA experience a bonus

#gurgaon #newdelhi #india #sale #supl #4 #PS #BD #LI-MT1

Get to Know Our Team:

Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers. 

The Opportunity:

This role is responsible for expanding the supply of non-hotel accommodations in India, strengthening partner relationships, and improving the quality of Homes supply. The ideal Homes Manager has experience in the homes, hotel, or travel industry—especially online travel—and will manage accommodation partners to unlock opportunities for mutual business growth. 

The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in India, including ensuring we obtain the best prices and availability for our customers. 

This position is based in our Gurugram office and reports to our Homes Regional Manager. You will work closely with colleagues across regional and central teams, including teams in Thailand, Indonesia, Malaysia, and many more markets. 

In this role, you will be responsible for: 

• Leverage analytical and problem-solving skills to drive the supply health of assigned portfolio  
• Grow the business through targeted sourcing of new accommodation partners 
• Optimize existing supply by offering products to match market demands, improving business performance for accommodation partners, as well as ensuring we receive competitive rates and availability for our customers 
• Build trusted relationships with decision makers; use a consultative approach to increase engagement with Agoda’s programs 
• Report weekly/monthly KPI’s and key metrics internally to showcase successes and highlight potential opportunities   
• Support Agoda homes’ regional & global leadership in executing scalable initiatives/projects to drive homes business growth  
• Assist in developing a community of host network, host events, attend relevant events in the market  
• Prepare materials to aid in growing our business during partner meetings  
• Consolidate feedback from hosts to understand product gaps/feature requests  
• Please note that responsibilities may evolve based on business needs. 

What You’ll Need to Succeed: 

• Bachelor’s degree or equivalent in relevant fields 
• Fluency in English language, both written and oral (for internal communication) 
• Minimum 4 years of experience in e-commerce, technology, or internet industries in B2B sales or similar partner-facing roles 
• Proven track record of a self-starter who can think out-of-the-box and autonomously execute projects in a fast-paced environment  
• Results-oriented strategic thinker, who is assertive, creative and open to innovate 
• Fast learner, adapts well to, and is energized by change  
• Strong business development skills, with the ability to build and develop relationships with our key partners, and acquire new hosts on our platform  
• Ability to effectively execute the team’s vision, while communicating and getting buy-in from key stakeholders  
• Strong interpersonal skills & ability to influence both internal / external stakeholders. A collaborative mindset with strong execution and a “get-it-done” attitude 
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, and similar