Job Title: Order Management Analyst

Location: Guadalajara, MX -  Remote

This is a fully remote opportunity and can be worked from any location in Mexico. Candidates must be based in Mexico and be able to travel to the office in Guadalajara as needed. 

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Order Management Analyst will be pivotal to our company’s success. You will be a driver of critical revenue processes - working in lockstep partnership with sales leadership, account teams, and internal stakeholders (legal, accounting, finance, partnerships, professional services, and more). You will provide next level support in securing the accurate and timely processing of orders.

On a day-to-day basis, you will be responsible for:

• End to end management of the order close process and subscription management process
• Reviewing order documentation, purchase orders, and legal agreements to validate accuracy and compliance with internal policies and controls
• Accurately booking opportunities in SFDC systems and ensuring that data is appropriately reconciled against the order 
• Collaborating with a global team of order management professionals to resolve non-standard order issues
• Ensuring order data is properly transitioning between downstream systems and departments
• Owning the resolution path for order discrepancies, working in partnership with Sales Teams and Deal Desk on timely resolution
• Working with internal stakeholders to quickly resolve order issues and answer order related inquiries
• Proposing process improvements, track order volume and activity, and respond to tickets in a timely manner
• Reconciling and auditing self-service transactions, working closely with revenue accounting and revenue operations teams
• Performing UAT for system improvements, as required

WHAT WE’RE LOOKING FOR:

We are seeking a professional who will support critical revenue processes end to end. You’ll partner closely with account teams and internal stakeholders (Legal, Accounting, Finance, BizApps, Professional Services, and more) to ensure orders are processed accurately, on time, and in compliance with internal policies. You will help maintain clean data across systems and provide exceptional service on order-related questions and issues.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Order Management Analyst is the career path for you!

THE TEAM:

Our  Clari + Salesloft [Order Management ] team is comprised of seasoned and up-and-coming deal and revenue operations professionals  who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Order Management team drives efficiency and accuracy across all order close processes and is a critical part of how we run revenue. The team sits within Deal Desk, providing operational rigor, analytical strength, and a strong customer-service mindset to our internal partners in Sales, Finance, Accounting, Legal, RevOps, and BizApps.

THE SKILL SET:

• 2-4 years of experience in an order management, deal desk, finance, sales operations, or revenue operations function
• A relentless focus on execution and operational excellence
• Exceptional customer service orientation with meticulous attention to detail
• Excellent verbal and written communication skills with the ability to build strong cross-functional relationships
• Ability to work in a fast paced environment and flexibility to work extended hours during end of month, end of quarter, and high volume periods
• Strong SFDC and Excel skills
• Knowledge of basic revenue recognition principles

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Only resumes in English will be considered for the role.

Your Impact

Paystand is hiring a Sales Development Representative! In this role, you will work to prospect and generate leads for our account executives showcasing Paystand as the most cost-effective and efficient way for enterprise businesses to facilitate payments and manage their accounts receivable “AR” process. You will be the first point of contact at Paystand as you get your leads excited, handle objections, and move them through the sales pipeline. This is a great opportunity to get in on the ground floor of a growing sales team and develop your selling skills!

Your Role:

• Sales Development Representatives at Paystand have the opportunity to work, collaborate, and grow across a wide array of projects, including:
• Prospecting and generating leads while meeting Paystand’s Ideal Customer Persona (ICP)
• Collaborating closely with Account Executives and your SDR Manager to develop strategies for target B2B businesses, prospects, and messaging/talk-tracks
• Starting and establishing exciting new relationships, opportunities, and meetings with prospective businesses
• Qualifying new opportunities and handling complex objections
• Creating significant outbound activity via targeted cold-calling, emailing, and social selling
• Always improving your approach by using data-driven solutions to track your results
• Meeting - and exceeding(!) quota to help the team hit our product growth objectives

Your Experience:

• Ambitious and self-motivated with comfort in a quota-carrying environment (prior sales experience isn't necessary, but it is a bonus)
• Excellent interpersonal and presentation skills
• Ability to thrive in a fast-paced, high-growth, rapidly changing environment
• Willingness to lead a high volume of outbound cold calling and emailing activities daily - while maintaining a positive and energetic attitude
• Attention to detail and outstanding communication skills

Bonus Areas of Expertise:

• Prior experience using a CRM & Sales Engagement Platform
• Prior experience using Data Enrichment Tools & LinkedIn Sales Navigator
• A history of quota attainment / relevant sales experience
• Knowledge or experience in Finance, Accounts Receivable, ERP Systems, B2B Sales.

Benefits:

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand

Role at a Glance:

The Business Operations Manager is responsible for owning and delivering cross-functional execution programs within the Office of the COO. This role ensures that high-impact initiatives tied to revenue growth, operational efficiency, and cross-business-line coordination are executed with discipline, clarity, and measurable outcomes.

Operating in a multi-business-line environment, this role focuses on turning priorities into shipped results by managing follow-through, resolving cross-functional friction, and maintaining operational cadence.

Business Related Responsibilities: 

• Cross-Functional Program Ownership
  
  • Lead second-tier and staff-level cross-functional initiatives from scoping through completion.
  • Define timelines, milestones, ownership, and success metrics for assigned programs.
  • Ensure sustained follow-up and escalation of blockers to drive on-time delivery.

• OKR / KPI Execution Management
  
  • Own the operational execution of the company-wide OKR and KPI process.
  • Ensure departments provide timely updates, data inputs, and action plans.
  • Maintain tracking discipline and visibility across performance cycles.

• Operational Rhythm & Coordination
  
  • Drive follow-up from Business Rhythm Meetings, ensuring actions are executed.
  • Coordinate across Revenue, Finance, IT, Product, and Operations to maintain initiative momentum.
  • Support execution across SaaS mapping, software implementations, and collections-related programs.

• Data & Analysis Facilitation
  • Coordinate data extraction and validation to support program decisions.
  • Produce structured updates and insights tied to execution outcomes.

• Continuous Improvement
  • Identify opportunities to improve execution standards, tooling consistency, and process efficiency.
  • Support initiatives that enhance operational discipline and cross-team clarity.

Qualifications:

• 5+ years of experience in Business Operations, Strategy & Operations, Program/Project Management, Consulting, or similar operational roles.
• Proven experience leading cross-functional initiatives from planning through execution in fast-paced environments.
• Experience managing OKR/KPI frameworks, operational performance tracking, and accountability processes across multiple teams.
• Strong ability to translate strategic priorities into structured execution plans with clear timelines, owners, and measurable outcomes.
• Experience coordinating initiatives across functions such as Revenue, Finance, Product, IT, and Operations.
• Demonstrated ability to drive follow-through, manage dependencies, and escalate blockers to ensure on-time delivery.
• Strong analytical and data coordination skills, including collecting, validating, and synthesizing operational data.
• Experience producing structured updates, dashboards, or operational reports to track initiative progress.
• Strong stakeholder management and communication skills, including working with senior leadership.
• Experience working in SaaS, fintech, technology, or high-growth operational environments preferred.

Perks:

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Role At A Glance

As an Implementation Manager, you are the driving force behind getting Paystand customers live, fast. You’ll manage end-to-end ERP configuration and deployment, working directly with customers to ensure their systems are launched correctly, completely, and on time.

This is an individual contributor (IC) role. You’ll report to the Manager of Implementations and work cross-functionally with Solutions, Support, and Customer Success. Your mission: shorten time-to-value, deliver a clean handoff, and ensure smooth, confident go-lives.

You’ll also act as a consultative partner to customers, guiding them through ERP best practices, offering configuration recommendations, and ensuring the solution aligns with their operational goals.

Key Responsibilities:

• Own the technical setup and configuration of ERPs, including NetSuite, Sage Intacct, MS Dynamics, Business Central, and Acumatica.
• Act as a trusted advisor to customer stakeholders — offering ERP best practices and recommendations around configuration, workflows, and payment design.
• Partner directly with customer finance and operations teams to translate requirements into an executable implementation plan.
• Customize and deploy the Paystand solution across UAT and Production environments, including workflows, bundles, and payment methods.
• Lead walkthroughs and customer-facing trainings to ensure adoption readiness.
• Track project delivery across timelines, dependencies, and milestones; flag blockers early and keep projects on track.
• Act as the primary driver for go-live: validate production readiness and trigger handoff to Customer Success.
• Coordinate internally with Solutions, Support, RevOps, and Engineering to resolve configuration, data, and enablement issues.
• Keep customer records and project plans updated across systems (HubSpot, Monday, internal dashboards).
• Stay up to date on platform enhancements, ERP updates, and implementation best practices.

Qualifications:

• 2–4 years in ERP-focused implementation, onboarding, or technical customer success.
• Strong working knowledge of at least one major ERP (NetSuite, Sage Intacct, Business Central or Acumatica preferred).
• Ability to install bundles, configure roles/permissions, map financial fields, and troubleshoot ERP-integrated applications.
• Project management mindset: able to juggle multiple implementations, deadlines, and teams at once.
• Consultative instincts — able to guide customers toward smart implementation decisions based on best practices and their business context.
• Clear communicator in both English and Spanish; confident leading customer calls and training sessions.
• Comfortable navigating ambiguity and driving clarity in fast-moving projects.
• Attention to detail, works well under pressure, strong ownership mindset, and an instinct to follow through without being asked.
• Bonus points: familiarity with payment processing systems, HubSpot, Monday.com, or customer onboarding workflows.

Perks: 

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

About the Role

Paystand is seeking a commercially disciplined Renewals Manager to drive strong renewal outcomes across a dynamic subset of our customer base. This role is accountable for maximizing Gross Dollar Retention (GDR) by owning renewal strategy and execution for customers requiring active commercial engagement.

The Renewals Manager plays a critical role in Paystand’s growth strategy by ensuring renewals are executed on time, on appropriate terms, and in alignment with pricing and contract policies, while exercising sound judgment to retain revenue and reduce churn.

What You Will Own

• Own renewal strategy and execution for a dynamic book of business
• Maximize Gross Dollar Retention through disciplined pricing application and contract optimization
• Lead customer conversations related to renewal pricing, contract terms, and renewal structure
• Apply pricing, discount, and contract policies consistently while evaluating tradeoffs to secure retention
• Structure and execute contract modifications, where appropriate, to improve renewal outcomes
• Drive migration from legacy agreements to current terms and conditions
• Partner cross-functionally with Customer Success, Customer Growth, Finance, Legal, RevOps, and Operations to ensure effective and compliant renewals
• Maintain accurate forecasting, documentation, and reporting related to renewal activity

How You’ll Operate

• Operate with a revenue and retention-first mindset
• Leverage customer data, historical context, and defined commercial guidelines to inform renewal decisions
• Communicate renewal terms and contract changes clearly and professionally
• Manage multiple renewal workstreams with varying levels of complexity and urgency
• Escalate non-standard requests thoughtfully and with clear business rationale

What We’re Looking For

• 3+ years of experience in renewals, contract management, customer success, or a related commercial SaaS role
• Proven experience leading renewal discussions and navigating customer objections
• Strong analytical skills and sound commercial judgment
• Excellent written and verbal communication skills
• High attention to detail and operational rigor
• Ability to operate effectively in a dynamic, fast-paced environment

Why You'll Love It Here

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!