Let’s start with the role

The Senior Financial Controls Analyst is a key driver in maintaining the integrity and effectiveness of Kaizen Gaming's internal control environment. In this senior-level capacity, you will take a lead role in the design, implementation, and ongoing monitoring of financial controls and governance policies. This role requires a sophisticated understanding of risk mitigation and the ability to operate independently within a stand-alone governance function. You will serve as a technical anchor for the Financial Controls team, ensuring that our processes remain robust and scalable as the company expands into new international markets and business verticals.

• Drive Policy Evolution: Lead the drafting, updating, and communication of financial governance policies across all finance divisions, ensuring they meet both corporate standards and localized regulatory needs;
• Orchestrate the Finance Division Playbook: Orchestrate the periodic mapping and review of the Finance Playbook, ensuring it remains the accurate "single source of truth" for all financial operations and global processes;
• Roadmap Integration: Align the schedule of process reviews and control updates with broader team objectives and KPIs, ensuring high-risk areas are prioritized effectively;
• Process Design: Develop and maintain advanced process narratives, flowcharts, and control matrices for complex financial cycles (e.g., Revenue, Payments, Treasury);

• Execution & Quality Assurance: Lead the testing of key financial controls (design and operational effectiveness) while providing guidance and quality reviews for work performed by other team members;
• Technical Mentorship: Serve as a point of escalation and a mentor for Financial Controls team members, sharing expertise in risk identification and control documentation to elevate team performance;
• Remediation Leadership: Collaborate with process owners to develop remediation plans for control deficiencies, monitoring their timely completion and performing rigorous re-testing;

• Strategic Liaison: Act as the primary contact for internal and external auditors, providing high-level explanations of financial controls and managing the evidence-gathering process;
• Performance Reporting: Prepare reports on the status of the control environment and progress against remediation KPIs for the Financial Controls Manager and Finance Management Team;
• Advisory & Expansion: Provide expert guidance to other departments on internal control best practices and lead the integration of financial controls for new international entities.

What you’ll bring:

We are seeking a proactive leader who balances technical precision with high-level emotional intelligence. You should be a "guardian" who doesn't just flag problems but architect solutions. Your ability to influence stakeholders and simplify complex governance concepts is key to success in this role.

• Bachelor's or Master’s degree in Accounting, Finance, Business Administration, or a related field;
• 5-6+ years of progressive experience in internal controls, audit (Big 4 experience is highly valued), or a dedicated Governance role;
• Strong practical application of internal control frameworks (e.g., COSO);
• Proven ability to manage complex projects and deadlines while simultaneously supporting the development of less experienced colleagues;
• Expert-level skills in creating process maps, flowcharts, and control matrices; experience with ERP systems (e.g., SAP, Microsoft Business Central) is required;
• High attention to detail with the ability to translate data into actionable insights that meet team KPIs;
• A professional certification is strongly preferred (e.g. CIA – Certified Internal Auditor) and deep familiarity with IFRS and complex financial cycles (Revenue, Treasury, Payroll) would be nice to have;
• Exceptional English communication skills, with the ability to present to senior management and influence organizational change.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance
• 👨‍👩‍👧‍👦 Family Support 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• #LI-Hybrid
• #LI-DG1

As an Antifraud, Payment and Risk Analyst, you will be responsible for making sure that payment requests, both in and out of customer’s accounts, are evaluated and processed on time. You will also be responsible for ensuring that established policies and procedures relating to fraud and risk prevention are followed. Reliable, problem-solver, excellent analytical skills, acute attention to detail, and good communication and interpersonal skills are essential qualities for this key role.

What you’ll be doing:

• Perform risk assessment of new and existing players at different stages;
• Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
• Handle and verifying KYC documents;
• Collaborating with the AML department and acting as 1st line of defence;
• Act as a escalation point to our Customer Engagement team, to resolve any payments and risk related players’ queries;
• Communicate with the whole Team of a few nationalities – Polish, Romanian, Croatian, and Serbian;
• Assess and escalate cases accordingly to the responsible departments;
• Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players;
• Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft;
• Take part in improving workflows and procedures;
• Ad hoc tasks when required by the Team Leader.

We're looking for someone who:

• Is interested in developing your career within the antifraud, payments and risk department;
• Is detail-oriented and an analytical problem-solver;
• Is naturally inquisitive and alert to irregular activity;
• Is innovative - to identify opportunities for improvements in existing processes;
• Proves good written and spoken English; Fluency in Greek;
• Is willing to work shifts, weekends and Public Holidays;
• Has the ability to collaborate with team members from diverse nationalities and backgrounds;
• Has the ability to handle high-pressure situations and maintain composure;
• Is persistent and determined to achieve goals and meeting deadlines;

Please provide your CV in English.