Team

The Payments team at Raisin Bank ensures the secure, compliant, and efficient execution of all money movements across Europe. As part of a fully licensed bank, the team manages the end-to-end payment lifecycle, from customer transactions to partner settlements, supporting Raisin’s retail platform and B2B Banking-as-a-Service offerings.

By combining experienced payments experts with ambitious professionals, the team drives operational excellence while working closely with Product and Engineering to automate and continuously improve payment processes.

Your Responsibilities

• Lead and own payment-related projects independently, including discovery, implementation, and coordination with Product and Engineering teams.
  Work hands on with core payment systems and schemes, including TARGET, SWIFT, SEPA, and SEPA Instant.
• Develop test concepts and execute user acceptance testing (UAT) for payment-related changes and initiatives.
• Monitor, investigate payment incidents, ensuring timely root-cause analysis and remediation.
• Conduct technical and regulatory research and monitoring on e.g., SWIFT, Bundesbank, EPC and communicate relevant changes and impacts to internal stakeholders.
• Represent the scope of Payment Operations in  internal and external working groups, technical showcases, and annual industry tests (e.g., Bundesbank, SWIFT).
• Act as a subject matter expert for special services (e.g., SWIFT or Bundesbank), including maintaining and owning Payments-related Confluence documentation.
• Drive continuous process optimization and automation (e.g., reporting, ticket creation) to improve operational efficiency and scalability.

Your Profile

• Bachelor’s or Master’s degree in Business Administration, Engineering, Finance, Economics, or a related field.
• 5+ years of experience in payments, operations, business analysis, or project management, ideally within fintech, banking, or a fast-paced technology environment.
• Deep understanding of European payment infrastructures and schemes
• Strong hands-on experience with SQL and data analytics tools (e.g., Looker).
• Proven track record in process optimization, project delivery, and stakeholder management.
• Structured, solution-oriented approach to incident management and process improvement
• Professional English speaking skills and at least B2 German speaking skills

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

The role

As a Senior Marketing Data Analyst in our Global Marketing Analytics organisation, you will play a pivotal role in driving data-informed decision-making at HelloFresh. Based in our Berlin Headquarters, you’ll join the Market Insights team - an internal analytics function supporting senior leadership across 15+ HelloFresh markets spanning 3 continents.

You will turn data into strategic recommendations, challenge the status quo, and directly shape how our global brands grow and operate.

What You’ll Do

• Act as a trusted advisor to Global Marketing leadership: understand their challenges, frame analytical problem statements, and translate insights into actionable strategic recommendations
• Measure, benchmark, and monitor brand and market performance, proactively identifying opportunities to improve key Marketing and business KPIs
• Influence and optimize Marketing budgets and planning processes by challenging assumptions and ensuring data-driven decision making
• Lead high-impact analytical projects, often partnering directly with senior stakeholders to enhance performance frameworks, forecasting, growth strategies, and reporting ecosystems
• Build and enhance reporting and visualization assets that support day-to-day decision-making and strengthen global performance oversight
• Collaborate with and mentor analysts within the team, fostering a high-performing and supportive analytics community
• Streamline analytical processes and workflows, championing scalable and automated solutions

What You’ll Bring

• A motivated, collaborative mindset with strong team-working skills and a passion for solving complex business problems
• 5+ years of experience in Marketing Analytics, Finance Analytics, or a related quantitative field—ideally in a fast-paced B2C or subscription business
• Strong understanding of Marketing and Growth metrics, and how they connect to overall business performance
• A results-oriented and structured approach, able to turn vague or ambiguous business questions into clear analytical frameworks and insights
• Solid technical skills, including:
• Spreadsheets and SQL (required)
• Tableau or a similar visualisation tool (e.g. Looker, PowerBI)
• Python (a plus)
• Proven project ownership and stakeholder management abilities, especially in senior or cross-functional settings
• Excellent communication skills in English, with the ability to explain analytical concepts to non-technical audiences and influence decision-making

What we offer: The Toppings

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at global scale, supporting 6+ millions of customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

The role: What's in the Box

As search behavior evolves across Google, AI Overviews, ChatGPT, Perplexity, Reddit, and other discovery surfaces, our SEO team is expanding its focus from traditional organic search to broader Organic Discovery: building the technical, content, and measurement foundations that help customers find us wherever dinner decisions are made.

As part of this team you’ll strengthen the technical SEO foundation across high-impact surfaces such as recipe pages, collections, and editorial content, as well as new AI/GEO discovery formats.

Since this isn’t a purely advisory role you’ll also diagnose complex SEO issues, translate them into scalable product and engineering requirements, partner closely with developers and product managers, and measure the impact of technical and programmatic SEO improvements across international markets.

What you’ll do: The Recipe

• Owning the technical SEO strategy across HelloFresh Group websites, focused on crawlability, indexation, site architecture, structured data, internal linking, and international SEO.
• Leading technical audits and turning findings into prioritized roadmaps.
• Partnering with Product and Engineering teams to define SEO requirements for templates, migrations, content systems, automation, and sitewide technical changes.
• Controlling international SEO workstreams including hreflang, canonicals, URL structure, duplicate content, and multilingual/multi-market visibility.
• Building scalable SEO QA processes for launches, including pre-launch validation, post-launch monitoring, crawl checks, and structured data checks.
• Driving programmatic SEO and automation initiatives, including XML sitemaps, internal linking logic, page creation workflows, and publishing guardrails.
• Using SEO, analytics, crawl, ranking, and internal data to diagnose issues, identify opportunities, and measure impact.
• Communicating technical SEO priorities clearly to senior stakeholders, connecting recommendations to traffic, conversion, crawl efficiency, and AI/GEO visibility.

What you’ll bring: The Ingredients 

• 5-7+ years of SEO experience, with strong hands-on technical SEO ownership for large-scale websites as well as experience in working on international or multi-market websites with complex language, country, domain, or subdirectory structures.
• Deep knowledge of crawlability, indexation, canonicals, hreflang, redirects, structured data, XML sitemaps, internal linking, JavaScript rendering, Core Web Vitals, and site architecture.
• Ability to work with Product and Engineering teams, write clear SEO requirements, influence prioritization, and validate implementation.
• Advanced analytical skills using tools like Google Search Console, Screaming Frog, Ahrefs, STAT, GA4, BigQuery, Looker, or similar platforms.
• Comfortable reading HTML, CSS, JavaScript, structured data, and server responses; Python, SQL, JavaScript, or Google Apps Script proficiency is a plus.
• Strong communication skills and the ability to explain technical SEO issues clearly to non-SEO stakeholders, also outstanding organizational skills, and comfort in operating across multiple brands, markets, and teams.

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you the missing ingredient?

If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

#JD1002

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

Role background

At Wolt, we're committed to ensuring the success of our Merchant Partners while delivering exceptional value to our consumers. We're seeking a proactive and organized Deals Program Manager to optimize our Restaurant Promotions and Deals process. In this pivotal role, you will streamline operations, manage campaigns, and foster collaborations with internal and external stakeholders. As our business expands, the need for a dedicated team member to innovate and optimize our deals framework becomes integral to our sustained success. 

You’re excited about this opportunity because you will…

• Own planning and execution of local and countrywide discount campaigns
• First point of contact for promo/campaign related topics for account management organisation
• Joined ownership of in-App visibility with marketing 
• DRI for platformwide promo campaigns (internal stakeholder management, preparing and communicating promo campaign briefs, lead list creation, progress tracking + post campaign analysis)
• Formulating Data based promo recommendations and guidelines to be shared in pitch decks + performance review
• Ensure Promotions are effectively shown in our Discovery page
• Experiment with automated mails to streamline communication processes
• Develop campaign frameworks for monthly promotions, design relevant acquisition strategies, and act as a liaison between Marketing and Account Management teams
• ​​Collaborate with Product Teams to refine and enhance the deals process.
• Provide feedback, perform quality checks, and execute various deals experiments to drive innovation

Qualifications:

• Experience in project management, operations, or a similar role with a focus on process optimization.
• Proficiency in project management tools like Monday.com or similar platforms.
• Strong problem-solving skills, attention to detail, and a service-oriented approach.
• Excellent communication skills and the ability to work efficiently with tight deadlines.
• Strong presentation skills
• Fluency in English; B1 level German or higher
• Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI) or data-driven decision-making
• Advanced Microsoft Excel / Google Sheets knowledge

What we offer:

• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities
• Flexible working hours policy + 30 days of paid vacation
• Cool office in the heart of Berlin
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee and fruits in the office
• Urban Sports Club membership subsidy
• BVG job ticket subsidy
• Weekly all-hands meetings and regular team events

Additional information:

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely fun team, then click below to apply and get the conversation going!

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

The global merchant team ensures best-in-class restaurant and store selection for consumers while building products and services that help merchants grow their businesses profitably. We collaborate closely with commercial teams in 29 countries across our five global subteams:

• Merchant S&O (Strategy & Operations) – Drives merchant strategy, experience, performance tracking, and commercial go-to-market approaches.
• Sales S&O – Develops sales processes, tools, and enablement programs to improve productivity.
• Merchant Operations – Focuses on onboarding, in-store flows, self-service tooling, and integrations.
• Enterprise – Works with global merchant partners to grow our joint business.
• B2B – Develops new merchant service offerings, such as logistics as a service (Drive).

We are seeking a data-driven manager to optimize global account management processes and enable local teams to grow merchant businesses and reduce churn. This role involves analyzing, designing, and implementing scalable strategies and programs that drive operational excellence and business growth.

What you’ll be doing

• Develop and implement global programs and processes, creating strategies that drive merchant sales growth, improve profitability, and reduce churn across +30 markets.
• Identify and scale best practices from different markets across the company.
• Lead and manage cross-functional projects with product, analytics, marketing, legal, and finance teams.
• Use data insights to make informed business decisions, enhance reporting, and address data gaps.
• Train and support local account management teams by developing a centralized resource hub.
• This role will report to the Head of Global Account Management, Merchant S&O.

Our humble expectations

• 3+ years in management consulting, with a focus on operational improvement and process optimization, preferably in tech, platform businesses, or global retail/FMCG.
• 1-2 years of experience in account management or sales within a tech/platform ecosystem or global retailer. Startup/scale-up experience is a plus.
• Strong strategic thinking and analytical execution skills, with proficiency in MS Office (Excel & PowerPoint). Experience with Looker or SQL is a bonus.
• Experience with CRM tools (Salesforce) or project management platforms (Monday.com) is an advantage.
• Excellent communication and stakeholder management skills, with the ability to engage and influence teams across all levels an absolute must.
• Strong ownership mindset, able to work independently while managing multiple projects.

Next steps

If you are excited about working with the nicest of people, in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and let’s get the conversation going!

Unser Mass Account Management Team bildet das Herzstück von Wolts Restaurant-Operations in Deutschland und betreut ein umfangreiches, stetig wachsendes Partnerinnnen-Portfolio. Wir suchen einen Mass Account Managerin, derdie die Verantwortung für den Erfolg einer Vielzahl von Partner*innen übernimmt – durch die Verbesserung ihrer operativen Performance, die Reduzierung von Churn sowie die Skalierung der Nutzung unserer kommerziellen Tools.

Deine Aufgaben

Als Mass Account Manager*in übernimmst du die vollständige Verantwortung für ein großes Restaurant-Portfolio und arbeitest daran, dessen operative Performance durch strategische und skalierbare Maßnahmen zu verbessern.

Du nutzt Daten, um Verbesserungsmöglichkeiten zu identifizieren, Partnerinnen-Churn zu reduzieren und wichtige Hebel wie Deals, Promotions und Ads gezielt voranzutreiben. Diese Rolle eignet sich ideal für Personen, die gerne analytisch arbeiten, Herausforderungen im großen Maßstab lösen und Prozesse entwickeln, die sowohl Wolt als auch unseren Partnerinnen nachhaltiges Wachstum ermöglichen.

Im Arbeitsalltag übernimmst du dabei:

• Monitoring zentraler KPIs im Partner*innen-Portfolio (Verfügbarkeit, Aktivitätsrate, Ablehnungsrate)
• Führung von Initiativen zur Churn-Reduktion und zur Steigerung des Partner*innenwerts
• Konzeption und Durchführung von Kampagnen zur Erhöhung der Nutzung von Ads, Deals und Promotions
• Entwicklung von Automatisierungstools, E-Mail-Vorlagen oder Dashboards für interne Teams
• Weitergabe von Best Practices sowie Mentoring von Associates
• Zusammenarbeit mit anderen Teams zur Lösung von Problemen oder Eskalation von Blockern

Wichtige Kennzahlen / KPIs

• Verbesserung der Verfügbarkeit und Aktivitätsrate
• Reduzierung der Ablehnungsrate
• Erfolgreiche Vermeidung und Rückgewinnung von Churn
• Nutzung kommerzieller Tools (Ads, Deals, Promotions)
• Datenqualität und Reporting-Genauigkeit

Unsere Erwartungen

• 3+ Jahre Erfahrung im Account Management, in Partner Operations oder vergleichbaren Growth-Rollen
• Fließende Deutsch- und Englischkenntnisse
• Ausgeprägte analytische Fähigkeiten sowie ein Prozessoptimierungs-Mindset
• Erfahrung in der Steuerung von Performance-Kennzahlen und in der Umsetzung von Initiativen im großen Maßstab
• Exzellente Kommunikations- und Stakeholder-Management-Fähigkeiten
• Bachelor- oder Masterabschluss in Business, Analytics oder einem verwandten Bereich

Bevorzugte Qualifikationen

• Erfahrung mit BI-Tools (Looker, Tableau, Power BI)
• Hintergrund in Marktplätzen, SaaS oder Food-Delivery-Plattformen

Was wir bieten

• Dynamisches Umfeld: Arbeiten in einem schnell wachsenden Tech-Unternehmen mit Startup-Mentalität
• Impact: Die Möglichkeit, maßgeblich zum Wachstum und Erfolg unserer Restaurantpartner*innen beizutragen
• Teamkultur: Ein unterstützendes, inklusives Umfeld, das Innovation und kontinuierliche Verbesserung fördert
• Weiterentwicklung: Vielfältige persönliche und berufliche Entwicklungsmöglichkeiten in einem globalen Unternehmen
• Benefits: Rabatt auf Wolt-Bestellungen, kostenlose Getränke, Kaffee und Obst im Büro, Zuschuss zur Urban Sports Club Mitgliedschaft
• Arbeitszeiten: Flexible Arbeitszeitregelung + 30 Tage bezahlter Urlaub

Nächste Schritte

• Kennenlerngespräch (Einführung: Du über Wolt und Wolt über dich)
• Gespräch mit deiner potenziellen Führungskraft
• Assignment: Zeige uns, warum du die beste Besetzung für diese Rolle bist!

Unser Mass Account Management Team bildet das Herzstück von Wolts Restaurant-Operations in Deutschland und betreut ein umfangreiches, stetig wachsendes Partnerinnnen-Portfolio. Wir suchen einen Mass Account Managerin, derdie die Verantwortung für den Erfolg einer Vielzahl von Partner*innen übernimmt – durch die Verbesserung ihrer operativen Performance, die Reduzierung von Churn sowie die Skalierung der Nutzung unserer kommerziellen Tools.

Deine Aufgaben

Als Mass Account Manager*in übernimmst du die vollständige Verantwortung für ein großes Restaurant-Portfolio und arbeitest daran, dessen operative Performance durch strategische und skalierbare Maßnahmen zu verbessern.

Du nutzt Daten, um Verbesserungsmöglichkeiten zu identifizieren, Partnerinnen-Churn zu reduzieren und wichtige Hebel wie Deals, Promotions und Ads gezielt voranzutreiben. Diese Rolle eignet sich ideal für Personen, die gerne analytisch arbeiten, Herausforderungen im großen Maßstab lösen und Prozesse entwickeln, die sowohl Wolt als auch unseren Partnerinnen nachhaltiges Wachstum ermöglichen.

Im Arbeitsalltag übernimmst du dabei:

• Monitoring zentraler KPIs im Partner*innen-Portfolio (Verfügbarkeit, Aktivitätsrate, Ablehnungsrate)
• Führung von Initiativen zur Churn-Reduktion und zur Steigerung des Partner*innenwerts
• Konzeption und Durchführung von Kampagnen zur Erhöhung der Nutzung von Ads, Deals und Promotions
• Entwicklung von Automatisierungstools, E-Mail-Vorlagen oder Dashboards für interne Teams
• Weitergabe von Best Practices sowie Mentoring von Associates
• Zusammenarbeit mit anderen Teams zur Lösung von Problemen oder Eskalation von Blockern

Wichtige Kennzahlen / KPIs

• Verbesserung der Verfügbarkeit und Aktivitätsrate
• Reduzierung der Ablehnungsrate
• Erfolgreiche Vermeidung und Rückgewinnung von Churn
• Nutzung kommerzieller Tools (Ads, Deals, Promotions)
• Datenqualität und Reporting-Genauigkeit

Unsere Erwartungen

• 3+ Jahre Erfahrung im Account Management, in Partner Operations oder vergleichbaren Growth-Rollen
• Fließende Deutsch- und Englischkenntnisse
• Ausgeprägte analytische Fähigkeiten sowie ein Prozessoptimierungs-Mindset
• Erfahrung in der Steuerung von Performance-Kennzahlen und in der Umsetzung von Initiativen im großen Maßstab
• Exzellente Kommunikations- und Stakeholder-Management-Fähigkeiten
• Bachelor- oder Masterabschluss in Business, Analytics oder einem verwandten Bereich

Bevorzugte Qualifikationen

• Erfahrung mit BI-Tools (Looker, Tableau, Power BI)
• Hintergrund in Marktplätzen, SaaS oder Food-Delivery-Plattformen

Was wir bieten

• Dynamisches Umfeld: Arbeiten in einem schnell wachsenden Tech-Unternehmen mit Startup-Mentalität
• Impact: Die Möglichkeit, maßgeblich zum Wachstum und Erfolg unserer Restaurantpartner*innen beizutragen
• Teamkultur: Ein unterstützendes, inklusives Umfeld, das Innovation und kontinuierliche Verbesserung fördert
• Weiterentwicklung: Vielfältige persönliche und berufliche Entwicklungsmöglichkeiten in einem globalen Unternehmen
• Benefits: Rabatt auf Wolt-Bestellungen, kostenlose Getränke, Kaffee und Obst im Büro, Zuschuss zur Urban Sports Club Mitgliedschaft
• Arbeitszeiten: Flexible Arbeitszeitregelung + 30 Tage bezahlter Urlaub

Nächste Schritte

• Kennenlerngespräch (Einführung: Du über Wolt und Wolt über dich)
• Gespräch mit deiner potenziellen Führungskraft
• Assignment: Zeige uns, warum du die beste Besetzung für diese Rolle bist!

Are you an experienced and strategic account manager with a true ‘service first’ and analytical mindset? Does a challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat!

What you’ll be doing

Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolts success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it.

As a Senior Account Manager at Wolt, you will be responsible for managing our largest SMB merchants, increasing the adoption of Wolt’s products and driving their growth on the platform. In this role, you will drive commercial negotiations, close complex deals in a competitive landscape, analyze and synthesize large datasets and manage your portfolio with a consultative approach.

Day-to-day in this role you’ll:

• Wolt´s Products: Leverage your business acumen and analytical abilities to raise the adoption of Wolt’s products and services among the restaurant partners within your portfolio.
• Strategic Partnerships: Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts.
• Portfolio Performance: Constantly monitor your portfolio’s performance, interpret complex data sets and provide data-driven consultancy to your partners.
• Business Reviews: Conduct periodic meetings, present business reviews and lead discussions with a consultative approach.
• Collaboration: Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners.
• Mentorship: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
• Market Analysis: Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.

Our humble expectations 

• Experience: +5 years experience in a client-facing, commercial role such as Account Management, Sales or Marketing positions.
• Strategic thinking: Commercial acumen with a consultative approach to client management: you understand the financial drivers of the industry and proactively identify opportunities that will ensure the growth of both your accounts while meeting the Wolt’s KPIs and financial targets.
• Data-driven: Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI, SQL knowledge). 
• Sales: Sales oriented mindset with strong (verbal and written) communication skills and passion for leading strategic conversations in a dynamic and competitive landscape.
• Time Management: Good time-management skills with a problem-solving attitude
• Interpersonal Skills: Excellent interpersonal skills with the ability to adapt the tone to suit the audience.
• Proactivity: High sense of ownership and proactivity
• Tools:  Knowledge or previous exposure to analytical dashboards (ex. Looker, Power BI) or data-driven decision-making. Advanced Microsoft Excel / Google Sheets knowledge
• Language Skills: Fluent in German and excellent English skills.

What we offer

• Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
• Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.

Next steps

1. Introduction meeting (You to Wolt and Wolt to you)
2. Meeting with your potential Manager
3. Show us why you’re the best candidate for the role! (Assignment stage)
4. Final interview where we make sure we are a perfect fit for each other

Senior Account Manager (m/w/d)

About Wolt

Wolt ist in Deutschland im August 2020 offiziell als Land Nr. 23 gestartet! Seit wir in Berlin begonnen haben, konnten wir mit vielen fantastischen Restaurants zusammenarbeiten, um Zehntausende von hungrigen Kunden zu beliefern. Und jetzt freuen wir uns sehr, dir mitteilen zu können, dass wir gerade unsere Aktivitäten erweitern wollen!

Deine Hauptaufgaben

Unser Account Management Team ist das Herzstück von Wolt und stellt den Erfolg unserer bestehenden Restaurantpartner sowie den Erfolg von Wolt in Deutschland sicher. Als Senior Account Manager (m/w/d) verantwortest du unsere größten SMB-Partner, steigerst die Nutzung der Wolt-Produkte und treibst deren Wachstum auf unserer Plattform voran.

• Wolt Produkte: Du nutzt dein geschäftliches Geschick und deine analytischen Fähigkeiten, um die Akzeptanz von Wolt-Produkten und -Dienstleistungen bei den Restaurantpartnern in deinem Portfolio zu erhöhen.

• Strategische Partnerschaften: Du führst komplexe kommerzielle Verhandlungen, um die Zusammenarbeit mit wichtigen Partnern zu stärken und gleichzeitig die finanziellen Ziele zu erreichen.

• Portfolio-Performance: Du überwachst kontinuierlich die Leistung deines Portfolios, interpretierst komplexe Datensätze und berätst deine Partner datengestützt (Consultative Approach).

• Business Reviews: Du leitest regelmäßige Meetings, präsentierst Geschäftsberichte und führst Verhandlungen auf Augenhöhe.

• Zusammenarbeit: Du arbeitest eng mit dem Marketing-Team zusammen, um gemeinsame Kampagnen mit den Restaurantpartnern zu planen und umzusetzen.

• Mentoring: Du agierst als erfahrene Präsenz im Team und unterstützt Kolleg*innen durch Training und Mentorship bei ihrer Weiterentwicklung.

• Marktanalyse: Du beobachtest aktiv den Wettbewerb und nutzt das Feedback, um Produktverbesserungen bei Wolt voranzutreiben.

Erforderliche Fähigkeiten & Erfahrungen

• Einschlägige Berufserfahrung: Du bringst fundierte Erfahrung in einer kundenorientierten, kommerziellen Rolle mit (z. B. Account Management, Sales oder Marketing).

• Strategisches Denken: Du verstehst die wirtschaftlichen Treiber der Branche und identifizierst proaktiv Wachstumschancen für deine Accounts und Wolt.

• Datenaffinität: Du hast Erfahrung im Umgang mit analytischen Dashboards (z. B. Looker, Power BI) und verfügst über fortgeschrittene Kenntnisse in MS Excel oder Google Sheets.

• Kommunikationsstärke: Du besitzt eine vertriebsorientierte Denkweise sowie exzellente kommunikative Fähigkeiten für strategische Gespräche in einem dynamischen Umfeld.

• Selbstmanagement: Du arbeitest proaktiv, lösungsorientiert und verfügst über ein sehr gutes Zeitmanagement.

• Sprachkenntnisse: Du kommunizierst fließend auf Deutsch und verfügst über sehr gute Englischkenntnisse.

Keine Sorge, falls du noch nicht alle Punkte perfekt erfüllst – wir suchen Menschen mit Potenzial, die mit uns wachsen wollen!

Was wir dir anbieten

• Internationale Atmosphäre: Arbeite in einem global agierenden Technologieunternehmen und gestalte etwas Außergewöhnliches mit.

• Lern- und Wachstumsmöglichkeiten: Profitiere von einer steilen Lernkurve und entwickle dich in einem dynamischen Umfeld weiter.

• Eigenverantwortung: Arbeite selbständig in einem engagierten und dynamischen Team mit flachen Hierarchien.

• Zusätzliche Benefits: Rabatte auf Wolt-Bestellungen, ÖPNV-Zuschuss, Wellness-Zuschuss (Urban Sports Club), Wunsch-Hardware.

• Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten, modernes & hundefreundliche Büros.

Nächste Schritte

Wenn du in einem wachstumsstarken Umfeld arbeiten, Verantwortung übernehmen und Teil eines ehrgeizigen und lustigen Teams sein möchtest, dann bewirb dich jetzt, um das Gespräch in Gang zu bringen!

Bitte beachte, dass wir aufgrund von GDPR keine Bewerbungen per E-Mail akzeptieren. Stelle sicher, dass du dich über unsere Karriereseite bewirbst!

The Global Support team drives Wolt’s long-term strategy, scalable processes, and sustainable business models across our 30+ markets. We work closely with regional teams, and functional leaders across Product, Analytics, Legal, Other Global functions and more to execute high-impact, company-wide initiatives.

We’re looking for a Strategy & Operations Manager to join our Global Support team. In this role, you will redefine how we collect, analyze, and act on refunds and contact rate, working closely with regional and product teams to improve customer experience - ensuring their voices shape our decisions and initiatives. 

Strategy and Operations Managers are critical in standardising and improving our operating models across our markets. To be successful in this role is to have an impact across multiple markets in a way that positively impacts our overall customer experience and helps us become more financially efficient as a business. 

What you’ll be doing

The Employee’s duties and responsibilities include among other things:

• Optimize Contact Rate Reduction: Systematically analyze and address key drivers of customer support inquiries. Develop and implement high-impact process improvements, prioritize automation opportunities, and collaborate with the Support Product team to enhance self-service solutions.
• Drive Data-Backed Operational Excellence: Establish and refine KPIs to monitor performance, conduct deep-dive analyses to identify trends, and generate actionable insights that inform strategic decisions.
• Strategic Stakeholder Engagement: Build and maintain strong partnerships with Regional Support, Product, Analytics, Merchant Operations, and Delivery Operations teams to drive alignment on key business objectives.
• Expand Outsourcing Capabilities: Strategically assess and implement internal and external outsourcing opportunities to optimize cost, efficiency, and service quality.
• Ensure Agile Response to Business Needs: Maintain a proactive and flexible approach to addressing urgent operational challenges—whether responding to performance fluctuations in specific markets, supporting new product launches, or facilitating entry into new markets.
• Scale Wolt’s Operational Model: Identify and execute opportunities to enhance tools, products, and workflows across functions, ensuring operational efficiency and scalability as the business grows.

Qualifications 

• Experience in Strategy & Operations – 4+ years of experience in business development, strategy, or operations, with a track record of driving growth, optimizing processes, and leading cross-functional initiatives in a fast-paced environment. Experience in tech, support, or delivery is a plus, but not required
• Data-driven & Analytical – Strong skills in analytics, research, and problem-solving. You use data to drive strategy, monitor performance, and uncover improvement opportunities.
• Project Management & Execution – Ability to lead projects, work cross-functionally, and manage multiple priorities. You thrive in structured problem-solving and have a bias for action.
• Excellent Communication – Strong storytelling and data-backed decision-making. You communicate insights and strategic visions clearly at all levels.
• Stakeholder Management – Experience working with regional teams, product managers, and leadership to drive alignment and impact.
• Tooling –  Proficiency in Looker, SQL, or similar business analytics tools to extract insights and drive action is a plus.
• Additional Requirements – Fluency in English and valid EU work authorization. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

At Wolt, our mission is to bring joy, simplicity, and earnings to neighborhoods — and our restaurant partners are at the heart of this mission. In Germany, our Partner Operations team plays a critical role in supporting thousands of restaurants by ensuring smooth and reliable day-to-day operations.

We are now hiring a Team Lead for Partner Operations. This is a hands-on leadership role where you’ll guide a team of specialists in resolving incoming support requests efficiently and professionally, helping us scale operational excellence across Germany.

What you’ll be doing

As Team Lead for Partner Operations, you'll be responsible for running one of the most critical support functions at Wolt. You will lead a team that handles hundreds of incoming tickets each week, ensuring restaurant partners get fast, high-quality assistance. Your focus will be on operational efficiency, team development, and improving the experience for both merchants and internal stakeholders.

Day-to-day in this role you’ll:

• Lead and develop a team of 6 Partner Operations Associates handling high-volume support tickets from restaurant partners.
• Monitor team performance and KPIs, ensuring SLAs and quality standards are met.
• Own scheduling, prioritization, and task management across the team.
• Collaborate closely with the Restaurant and Global Support teams to solve process bottlenecks and improve workflows.
• Recruit, onboard, and coach new team members for long-term success.
• Identify and implement ways to automate tasks and improve operational efficiency.

Our humble expectations

• 3+ years of experience in leading operations or customer support teams
• Proven ability to manage high-volume, structured workflows and junior team members
• Strong prioritization and organizational skills
• Excellent communicator in both German and English
• Experience in hiring and developing team members
• Familiarity with tools like Intercom, Zendesk, or similar platforms is a plus
• Bonus points if you’re comfortable with analytics tools like Looker or Power BI
• Bachelor’s degree or equivalent work experience

What we offer

• A chance to shape how Wolt supports tens of thousands of restaurant partners across Germany
• Full ownership and accountability in a fast-moving operations environment
• Independent work in a dynamic, international team
• A fast-growing tech company with many career opportunities 
• Attractive salary package 
• Cool office in the heart of Berlin
• Discount on Wolt orders
• Modern work equipment
• Various soft drinks, coffee and fruits in the office
• Urban Sports Club membership subsidy
• Deutschland Ticket subsidy
• Weekly all-hands meetings and regular team events
• Flexible working hours policy + 30 days of paid vacation

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We review applications on a rolling basis and will reach out to candidates whose profiles stand out. The process includes a call with our Talent Acquisition team, interviews with the hiring manager, and a final practical case round.

Are you an experienced and strategic account manager with a true ‘service first’ and analytical mindset? Does a challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat!

What you’ll be doing

Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolts success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it.

Day-to-day in this role you’ll:

• Wolt´s Products: Leverage your business acumen and analytical abilities to raise the adoption of Wolt’s products and services among the restaurant partners within your portfolio.
• Strategic Partnerships: Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts.
• Portfolio Performance: Constantly monitor your portfolio’s performance, interpret complex data sets and provide data-driven consultancy to your partners.
• Business Reviews: Conduct periodic meetings, present business reviews and lead discussions with a consultative approach.
• Collaboration: Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners.
• Mentorship: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
• Market Analysis: Actively monitor the competitive landscape and feedback loop to influence Wolt’s product improvements.

Our humble expectations 

• Fluency in German and good English skills

• 3–5 years of experience in Account Management, Sales, Category / Vendor Management, or Marketing positions

• BA or MA degree in a relevant field (e.g. Business Management, Marketing)

• Understanding of sales principles and ability to deliver excellent partner experience

• Strong verbal and written communication skills with an ability to build relationships

• Good time-management skills with a problem-solving attitude

• High sense of ownership and proactivity

• Knowledge or previous exposure to analytical dashboards (e.g. Looker, Power BI) or data-driven decision-making

• Advanced Microsoft Excel / Google Sheets knowledge

• Willingness to travel regularly to meet key partners within the assigned city or region

What we offer

• Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
• Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.

Next steps

1. Introduction meeting (You to Wolt and Wolt to you)
2. Meeting with your potential Manager
3. Show us why you’re the best candidate for the role! (Assignment stage)
4. Final interview where we make sure we are a perfect fit for each other

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Bist du ein erfahrener und strategischer Account Manager mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit Dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Account Manager bei Wolt bist du verantwortlich für die Betreuung unserer größten SMB-Händler, die Steigerung der Akzeptanz von Wolts Produkten und die Förderung ihres Wachstums auf der Plattform. In dieser Rolle führst du  kommerzielle Verhandlungen, schließt komplexe Verträge in einem wettbewerbsintensiven Umfeld ab, analysiert und synthetisiert große Datensätze und betreust dein Portfolio mit einem beratenden Ansatz.

Deine täglichen Aufgaben:

• Wolt´s Produkte: Du nutzt dein unternehmerisches Gespür und deine analytischen Fähigkeiten, um die Akzeptanz der Produkte und Dienstleistungen von Wolt bei den Restaurant Partnern in deinem Portfolio zu steigern.
• Strategische Partnerschaften: Du führst komplexe kommerzielle Verhandlungen, um die Partnerschaft mit wichtigen Restaurant Partnern zu stärken und gleichzeitig die finanziellen Ziele für diese Konten zu erreichen.
• Portfolio Performance: Du überwachst kontinuierlich die Performance deiner Portfolios, interpretierst komplexe Datensätze und bietest deinen Partnern datengestützte Beratung.
• Business Reviews: Du führst regelmäßige Meetings durch, präsentierst Business Reviews und leitest Diskussionen mit einem beratenden Ansatz.
• Collaboration: Du arbeitest eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.
• Mentorship: Du bist eine erfahrene Persönlichkeit und Wissensquelle im Team und hilfst anderen, sich durch Schulungen und Mentoring weiterzuentwickeln.
• Marktanalyse: Du beobachtest aktiv das Wettbewerbsumfeld und die Feedbackschleife, um die Produktverbesserungen von Wolt zu beeinflussen.

Unsere bescheidenen Erwartungen

• Fließende Deutschkenntnisse und gute Englischkenntnisse

• 3–5 Jahre Erfahrung im Account Management, Vertrieb, Category / Vendor Management oder Marketing

• Abgeschlossenes Bachelor- oder Masterstudium in einem relevanten Bereich (z. B. BWL, Marketing)

• Verständnis von Vertriebsprinzipien und die Fähigkeit, ein hervorragendes Partnererlebnis zu bieten

• Starke mündliche und schriftliche Kommunikationsfähigkeiten sowie die Fähigkeit, Beziehungen aufzubauen und zu pflegen

• Gute Zeitmanagement-Fähigkeiten mit einer lösungsorientierten Denkweise

• Hohes Maß an Eigeninitiative und Verantwortungsbewusstsein

• Kenntnisse oder Erfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengetriebener Entscheidungsfindung

• Fortgeschrittene Kenntnisse in Microsoft Excel oder Google Sheets

• Bereitschaft, regelmäßig zu reisen, um wichtige Partner in der jeweiligen Stadt oder Region zu treffen

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

Du bist ein*e erfahrene*r und strategische*r Account Manager*in mit einer ausgeprägten "Service zuerst"- und analytischen Denkweise? Reizt dich eine abwechslungsreiche und herausfordernde Rolle in einem der am schnellsten wachsenden Unternehmen Europas? Wenn ja, dann freuen wir uns auf ein Gespräch mit dir!

Deine Aufgaben

Unser Account Management Team ist das Herz und die Seele von Wolt und stellt den Erfolg all unserer bestehenden Restaurant Partner und von Wolt in Deutschland sicher. Da Wolt sowohl im Umfang als auch im Angebot wächst, muss die Stärke unserer Account Management Abteilung entsprechend wachsen.

Als Mitglied des Account Management Teams beherrschst du die Kernfunktionen des Account Managements, einschließlich des Aufbaus starker Beziehungen zu unseren Händlern, der Beantwortung von Anfragen unserer Partner und der Identifizierung neuer Möglichkeiten bei bestehenden Restaurant Partnern. Du interagierst mit Händlern, betreust diese und stellst sicher, dass ihre Erfahrung reibungslos ist und sie für den Erfolg gerüstet sind!

Deine täglichen Aufgaben:

Betreue dein eigenes Restaurant Portfolio:

• Sei verantwortlich für die gesamte Beziehung zu den Restaurants nach dem Onboarding, einschließlich:
• Starke Analyse der Portfolio-Performance und regelmäßige Qualitäts- und Zufriedenheit Kontrollen.
• Kontaktaufnahme mit Restaurant Partnern per Telefon.
• Bereitstellung von analytischem After-Sales-Support zur Verbesserung der Performance unserer Händler.
• Aufbau starker Kundenbeziehungen durch regelmäßige Kommunikation.
• Berichterstattung über den Status der Konten.
• Vorstellung neuer Services und Marketingkampagnen bei bestehenden Partnern.

Beziehungsmanagement: Fungieren Sie als wichtiger Kommunikator zwischen unseren Operations und Restaurant Partnern.

Kooperationen: Arbeiten Sie eng mit dem Marketing Team zusammen, um Kampagnen gemeinsam mit Restaurant Partnern zu planen und umzusetzen.

Marktanalyse: Analysieren Sie den lokalen Markt fortlaufend.

Marktbeobachtung: Beobachten Sie aktiv die Aktivitäten unserer Wettbewerber und berichten Sie darüber.

Unsere bescheidenen Erwartungen

• Sprachkenntnisse: Fließend in Deutsch, konversationssicher in Englisch
• Erfahrung: 2+ Jahre Erfahrung im Account Management, Vertrieb, Projektmanagement, Kundensupport, Consulting oder Marketing
• Leistung: Fähigkeit, in einem schnelllebigen Umfeld Ergebnisse zu liefern
• Interpersonelle Fähigkeiten: Starke (mündliche und schriftliche) Kommunikationsfähigkeiten mit der Fähigkeit, Beziehungen aufzubauen. Exzellente zwischenmenschliche Fähigkeiten mit der Fähigkeit, den Ton an die Zielgruppe anzupassen.
• Vertrieb: Verständnis von Vertrieb Prinzipien und Fähigkeit, eine exzellente Partner Erfahrung zu bieten
• Zeitmanagement: Gute Zeitmanagement Fähigkeiten mit einer problemlösungsorientierten Einstellung
• Eigeninitiative: Hohes Verantwortungsbewusstsein und Proaktivität
• Tools: Kenntnisse oder Vorerfahrung mit analytischen Dashboards (z. B. Looker, Power BI) oder datengestützter Entscheidungsfindung. Fortgeschrittene Kenntnisse in Microsoft Excel / Google Sheets

Was wir bieten

• Dynamisches Umfeld: Eine Gelegenheit, in einem schnell wachsenden Technologieunternehmen mit Startup-Mentalität zu arbeiten.
• Wirkungsvolle Arbeit: Die Chance, einen bedeutenden Einfluss auf das Wachstum und den Erfolg unserer Einzelhandelspartner zu nehmen.
• Kollaborative Kultur: Eine unterstützende und inklusive Teamkultur, die Innovation und kontinuierliche Verbesserung schätzt.
• Professionelles Wachstum: Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung innerhalb einer globalen Organisation.

Nächste Schritte

Nachdem einer unserer Talent Acquisition Partner deine Bewerbung geprüft hat und feststellt, dass Du die erforderlichen Kriterien erfüllen, wirst du zu den folgenden Schritten eingeladen:

• Kennenlerngespräch (Du lernst Wolt kennen und Wolt lernt Dich kennen)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

📣 Ein wenig über die Rolle 

Butternut Box wächst rasant und wir suchen eine unternehmerische Persönlichkeit, die unsere Leidenschaft für Hunde teilt. 🐾 Seit unserem erfolgreichen Start in Berlin bauen wir unsere Präsenz in Deutschland kontinuierlich aus – und der Norden ist dabei eine unserer Schlüsselregionen.

In dieser Rolle gestaltest du den Aufbau und die Skalierung unseres Direktvertriebs in Hamburg aktiv mit. Du bist verantwortlich für die regionalen Aktivitäten und arbeitest eng mit unserem Event-Team zusammen, um die besten Plattformen für unsere Marke zu finden. Du baust ein Team aus Brand Ambassadors auf und begleitest sie als Coach dabei, ihr volles Potenzial zu entfalten. Wenn du Lust auf Gestaltungsspielraum und eine dynamische Umgebung hast, bist du bei uns genau richtig.

🔧 Deine Aufgaben

• Team-Building: Du rekrutierst, führst und förderst ein vielfältiges Team von Brand Ambassadors (oder sogenannte “Sales Promoter”).
• Expertise: In der Anfangsphase begleitest du dein Team im Außendienst, um ein tiefes Verständnis für unsere Kund:innen und unser Produkt zu entwickeln.
• Verantwortung: Du steuerst die regionalen Kennzahlen (KPIs) sowie die strategische Weiterentwicklung deines Gebiets.
• Event-Management: Gemeinsam mit dem Event-Team planst und koordinierst du Promotion-Aktionen und Messen.
• Vernetzung: Du arbeitest eng mit dem Country Manager und internationalen Teams zusammen, um Best Practices auszutauschen.
• Botschafter:in: Du stellst sicher, dass jede Interaktion mit Butternut Box positiv und wertschätzend verläuft – ganz im Sinne unserer Werte.

👋 Ein wenig über dich

• Erfahrung: Du bringst Erfahrung im Vertrieb, Außendienst oder Verkaufstraining mit (idealerweise im D2C-Umfeld).
• Leadership: Du hast bereits kleine Teams geführt und hast Freude daran, Menschen in ihrer Entwicklung zu unterstützen.
• Kommunikation: Du kommunizierst sicher auf Deutsch (C2) und Englisch und schätzt den Austausch mit unterschiedlichen Charakteren.
• Analytik: Du nutzt Daten (Excel/Google Sheets/Looker), um Erfolge sichtbar zu machen und fundierte Entscheidungen zu treffen.
• Mindset: Du bleibst auch in intensiven Phasen besonnen und lösungsorientiert.
• Voraussetzungen: Du besitzt einen Führerschein und teilst unsere Liebe zu Hunden. 🐶

Hinweis: Du erfüllst nicht jedes einzelne Kriterium? Bewirb dich trotzdem! Wir suchen Menschen mit Potenzial und Leidenschaft, nicht nur perfekte Lebensläufe.

🐶 Ein wenig über uns

Wir glauben, dass Hunde das beste und natürlichste Futter verdienen. Als B-Corp-zertifiziertes Unternehmen übernehmen wir Verantwortung für unsere Mitarbeiter:innen, unsere Produkte und die Umwelt. Unser Ziel ist es, Hunden ein gesünderes Leben zu ermöglichen und Menschen zum Lächeln zu bringen.

🙌 Was wir bieten

• Ownership: Attraktives Gehalt und Anteile (ESOP) als Teil unserer Unternehmenskultur.
• Erholung: 25 Tage Urlaub, plus ein zusätzlicher Tag pro Jahr Betriebszugehörigkeit (bis zu 29 Tage).
• Wellbeing: 5 extra bezahlte „Paws Days“ pro Jahr für deine persönliche Weiterentwicklung oder Gesundheit.
• Lernen: Ein jährliches Budget von 500 € für deine berufliche und persönliche Fortbildung.
• Mobilität & Fitness: Urban Sports Club Mitgliedschaft und monatliche Gutschein-Optionen.
• Flexibilität: Ein hybrides Arbeitsmodell und ein regionales Office in Hamburg.
• Community: Regelmäßige Team-Events und ein Mitarbeiterrabatt auf Butternut Box

Your Responsibilities

Vendor Lifecycle & Operational Relationship Management

• Own the end-to-end third-party operational lifecycle, from initial onboarding and technical integration to continuous monitoring and eventual offboarding.
• Build and maintain strong, strategic relationships with key external partners, acting as the primary point of escalation for operational bottlenecks and service disruptions.
• Collaborate closely with Compliance, Procurement and Legal teams to ensure operational readiness and compliance requirements are met during the vendor selection and renewal phases.

Digital Operational Resilience & DORA Compliance

• Lead the implementation and ongoing management of ICT third-party risk management controls in strict alignment with DORA requirements.
• Maintain an accurate and up-to-date Register of Information detailing all ICT third-party service dependencies.
• Partner with InfoSec, Compliance, and Risk teams to conduct regular vendor risk assessments, evaluate concentration risks, and ensure third parties participate in required operational resilience testing (e.g., TLPT).
• Develop and maintain joint business continuity plans, robust vendor escalation matrices, and incident management protocols, ensuring alignment with DORA’s incident reporting mandates.

Performance & SLA Monitoring

• Define, implement, and track rigorous KPIs and SLAs for all third-party providers.
• Conduct regular Quarterly Business Reviews (QBRs) and performance audits with key vendors to ensure continuous improvement and strict adherence to service availability targets.
• Design and maintain operational dashboards (e.g., via Looker, Tableau) to monitor vendor performance, dependency health, and risk metrics in real-time.

Process Optimization & Integration

• Design seamless operational workflows that integrate third-party services into our internal value chain without friction.
• Transition reactive, detective vendor controls into automated, preventive systems to build stronger system-based safeguarding mechanisms.
• Map and document product setups and process dependencies, ensuring the exact impact of third-party outages on customer orders is clearly understood and mitigated.

Your Profile

• Experience: 5+ years of experience in Operations, Vendor Management, or Third-Party Risk Management (TPRM), specifically within a regulated financial, FinTech, or SaaS environment.
• Regulatory knowledge (DORA): particularly its pillars relating to ICT third-party risk management, incident reporting, and resilience testing.
• Risk & Controls: Deep understanding of vendor due diligence, SLA formulation, and transitioning operational controls from detective to preventive models.
• Analytical Skills: Highly data-driven with the ability to build performance metrics and utilize data visualization tools [e.g., Looker, Snowflake, Excel/Google Sheets] to monitor vendor health.
• Stakeholder Management: Exceptional communication skills with the ability to collaborate effectively with technical teams, compliance officers, C-level executives, and external partners.
• AI: Early adopter of AI productivity tools with a keen interest in how emerging AI governance impacts third-party risk and ICT resilience.
• Language: Fluent in English and a good command of German (B2).

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Frischgekocht. Glückliche Hunde.

Eine gemeinsame Mission. Butternut Box ist die größte Revolution im Hundefutterbereich der letzten Jahrzehnte. Mit einer Finanzierung von 280 Millionen Pfund transformieren wir den europäischen Markt. In Deutschland sind wir eines der am schnellsten wachsenden D2C-Scale-ups und als B-Corp-zertifiziertes Unternehmen stellen wir Mensch, Tier und Umwelt in den Mittelpunkt.

🐾 Über die Rolle

Als Field Sales Lead - Germany (m/w/d) wirst du Teil unseres deutschen Leadership Teams in Berlin. Du besetzt eine Schlüsselposition in unserer "1 auf 100"-Phase und übernimmst die Gesamtverantwortung für unsere deutsche Direct-Sales-Organisation. Gemeinsam mit dem Country Director und den Leads für Growth, Brand und People gestaltest du die Erfolgsgeschichte von Butternut Box in Deutschland.

Wir suchen eine unternehmerische Persönlichkeit mit echtem "Entrepreneurial Drive", die Lust hat, ein Business innerhalb eines Business aufzubauen, Teams zu formen und Prozesse für die nationale Skalierung zu optimieren.

🚀 Das erwartet dich bei uns:

• Impact & Leadership: Du leitest und entwickelst unser Netzwerk aus Brand Ambassadors und Team Leads strategisch weiter. Dein Ziel: Direct Sales in eine hochskalierbare, effiziente Business Unit zu transformieren.
• Ownership Mindset: Du trägst die volle P&L-Verantwortung für deinen Bereich. Deine Entscheidungen triffst du datenbasiert (KPIs, CPA, LTV), um die Performance kontinuierlich zu steigern.
• Präsenz & Kultur: Du bist regelmäßig dort, wo die Magie passiert - direkt bei deinem Team vor Ort. Besonders in den ersten sechs Monaten gestaltest du die Strukturen aktiv mit.
• Strategische Synergien: Du bringst die Perspektive des Direktvertriebs in unsere Gesamtstrategie ein und arbeitest eng mit den Brand- und Growth-Teams für ein erstklassiges Kundenerlebnis zusammen.
• Globaler Austausch: Du vernetzt dich mit unseren Teams in UK und Europa, um Best Practices zu teilen und unsere globale Mission voranzutreiben.

👋 Das bringst du mit:

• Erfahrung: Mehrjährige Führungserfahrung im (Direkt-)Vertrieb oder Außendienst. Du hast bereits größere Organisationen gesteuert und verstehst es, Menschen für eine große Vision zu begeistern.
• Mindset: Du schätzt eine offene Feedbackkultur und handelst reflektiert im Sinne des gemeinsamen Erfolgs. Ein "Growth Mindset" ist für dich selbstverständlich.
• Analytik: Du liebst Daten und bist sicher im Umgang mit Tools wie Excel, Google Sheets oder Looker, um komplexe Zusammenhänge in klare Strategien zu übersetzen.
• Kommunikation: Du kommunizierst souverän auf Deutsch (C2) und Englisch - egal ob du junge Talente inspirierst oder im Leadership-Zirkel strategische Weichen stellst.
• Flexibilität: Du reist gerne innerhalb Deutschlands, um die Qualität und unsere einzigartige Kultur an allen Standorten sicherzustellen.
• Werte: Du teilst unsere Liebe zu Hunden 🐶 und die Überzeugung eines wertegetriebenen B-Corp-Unternehmens.

Du erfüllst nicht jedes Detail? Wir suchen keine perfekten Lebensläufe, sondern Persönlichkeiten mit Tatendrang und Herz. Bewirb dich trotzdem!

🙌 Was wir bieten:

• Beteiligung: Attraktives Gehalt und ein signifikantes ESOP-Paket (Anteile) - wir wollen, dass du dich wie ein Owner fühlst.
• Zeit für dich: 25 Tage Urlaub + ein zusätzlicher Tag pro Jahr (bis zu 29). Dazu 5 zusätzliche "Paws-Days" für dein Wohlbefinden.
• Flexibilität: Hybrides Arbeitsmodell (3 Tage im Berliner Office, 2 Tage flexibel) sowie Remote-Phasen.
• Entwicklung: Ein persönliches Weiterbildungsbudget für dein Wachstum.
• Benefits: Hoher Rabatt auf Butternut Box, Urban Sports Club Zugang und monatliche Benefits über unsere Plattform.
• Hunde-Kultur: Dein Vierbeiner ist im Büro herzlich willkommen! 💛

Wir freuen uns darauf dich kennenzulernen! 🐶

Team

The US market is Raisin’s fastest-growing region, where our deposit marketplace connects customers with banks to help both achieve better financial outcomes. As a Product Manager within the US Tribe, you’ll play a key role in scaling our growth engine and enhancing the end-to-end customer experience.

You’ll be part of a cross-functional product team, reporting to the Head of Product, US, and collaborating closely with leaders across Marketing, Customer Experience, Sales, and Customer Service. Partnering with our EU-based engineering team, you’ll drive initiatives that strengthen our product foundations, adopt industry best practices, and deliver a best-in-class B2C experience for US customers.

Your Responsibilities

Your Profile

• 2+ years of Product Management experience

• You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable

• Fluent in English

• Proven experience creating industry-leading data-driven B2C customer experiences (Web and Mobile)

• Experience working with Financial services products (US market experience a bonus)

• Familiarity and experience working with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

THE ROLE

Data Analyst, Supply Chain

The ideal candidate is a self-starter and problem-solver, skilled at leveraging technology and data to deliver top-tier analytics solutions. They thrive on addressing complex business challenges and are consistently effective in making high-judgment decisions at a rapid pace, even in the face of ambiguity and uncharted scenarios. Additionally, the ideal candidate is energized by a work environment where strategy, innovation, and decision-making are intentionally distributed, where transparency, agility, and data-driven insights are highly valued, and where colleagues at all levels hold each other to exceptionally high standards to serve Quince customers

Responsibilities

• Develop and maintain dashboards and automated reports to track KPIs such as inventory turnover, order fulfillment rates, shipping and delivery performance, contact rate
• Partner with cross-functional teams including operations, engineering, product, and finance to support data-driven decisions for supply chain optimization and international expansion initiatives.
• Conduct ad-hoc analyses to identify operational inefficiencies, cost-reduction opportunities, and areas for improving customer experience.
• Implement data quality and governance practices while collaborating with the US analytics and promote  best practices in supply chain analytics and usage of AI. 
• Partner with product and engineering and support any experimentation(A/B tests) on the supply chain side or ecommerce side related to improving post purchase experience.
• Be an integral part of the international team and contribute to their growth 

Qualifications

• Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Data Science, or similar). Master’s degree is a plus. 
• 7+ years in a data analytics/product analytics role, ideally with a focus on supply chain within an e-commerce or technology company.
• Proficiency in SQL and data visualization tools (e.g., Tableau, Looker, Power BIm Mixpanel).
• Knowledge of statistical analysis and A/B testing; familiarity with Python or R is a plus.
• Ability to interpret complex data and translate it into actionable insights, with a focus on detail, accuracy, and clarity.
• Excellent verbal and written communication skills, with the ability to present data insights and recommendations effectively to both technical and non-technical audiences.
• Demonstrated ability to manage multiple projects and prioritize in a fast-paced, dynamic environment.
• Based in Berlin with the ability to come into the Berlin office 4 days per week. 

Preferred Qualifications:

• Experience in e-commerce and supply chain

Team

The Investment and Pension Products tribe builds Raisin's capital markets–based products. We take complex, highly regulated financial systems and turn them into easy, transparent, and scalable product experiences. If you have prior experience in Product Management or related fields, have a passion for Fintech, and are eager to join us on this mission, this role is for you.

Your Responsibilities

In this role, you will lead a cross-functional team while receiving mentorship from experienced team members who are committed to your professional development.

• Team leadership: Act as the primary Product Manager for a dedicated cross-functional team (Engineering and Design). You will lead daily stand-ups, grooming sessions, and sprint planning under the close mentorship of senior team members.
• Execution: Own the execution of your team’s roadmap. You’ll be responsible for the delivery of product features within the Investment and Pension domain, from discovery through to launch and post-launch monitoring.
• Roadmap support: Work with your mentors to translate the tribe strategy into actionable quarterly plans for your team, learning how to prioritize.
• Documentation: Draft high-quality product artifacts, including User Stories, PRDs, and user journeys, ensuring engineers and designers have the clarity needed for execution.
• Data-Driven Insights: Support the team in tracking quarterly OKRs and KPIs. You will help synthesize qualitative feedback (interviews) and quantitative data (usage metrics) into actionable requirements.
• Stakeholder Coordination: Act as a bridge between Engineering, Design, Business, Operations, and Legal/Compliance to ensure smaller workstreams stay on track and requirements are aligned.
• Continuous Learning: Your focus will be on learning the craft of product management in a high-growth FinTech environment.

Your Profile

We are looking for a motivated individual with a passion for FinTech and a strong desire to learn.

Must haves:

• Experience: 1–2 years of experience in a fast-paced environment (Product, Tech, or Consulting). This can include high-impact internships or working student roles. You are ready to step up and take responsibility for your team's outcomes.
• AI: You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable.
• Ownership: You have an owner's mindset and a proactive “can-do” attitude. You don't just wait for instructions; you seek out problems and propose solutions, knowing you have the support of a mentor to help you refine them.
• Communication: Excellent written and verbal communication skills in English. You can break down complex ideas into simple, understandable concepts.
• Collaboration: A "team-first" attitude with the ability to build relationships across different departments (Engineering, Design, Business, Compliance).
• Analytical mindset: You are comfortable with data and have a logical approach to problem-solving. You are eager to learn how to use tools like Looker to drive decisions.
• Educational background: A degree in Business, Computer Science, Engineering, Design or a related field.

Bonus qualifications:

• A strong interest in Investment products (ETFs, Pensions, etc.).
• German language skills (B1/B2) are a plus for navigating local regulatory landscapes.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

We are hiring across multiple locations

India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

The Opportunity:

We are looking for a People Analytics Analyst to join our recently formed People Analytics team and serve as a strategic, data-driven partner to leaders across the business. This role blends strong analytical and technical skills with a consultative, business-facing mindset — someone who loves working with data and using it to influence decisions.

This role will partner closely with HR Business Partners, the People Leadership Team (PLT), senior business leaders, and teams across the broader People organization (e.g., Talent Acquisition, L&D, Total Rewards, Workday), translating complex people data into clear insights, narratives, and recommendations. A significant focus of this role will be supporting Sales and Go-To-Market (GTM) organizations, using workforce data to help leaders understand performance, retention, hiring, and organizational effectiveness within revenue-generating teams. You will report to the Director of People Analytics.

The People Analytics function is entering its next phase of growth — expanding beyond foundational reporting into deeper insights, standardization, and proactive workforce analytics. This role will play a critical part in shaping how people data is used to understand organizational health, guide strategy, and support leaders in solving real business problems.

If you’re excited about being both a hands-on data practitioner and a trusted advisor to the business, particularly in fast-paced, performance-driven environments like Sales, we’d love to hear from you.

What You’ll Be Doing:

• Serve as a go-to, business-facing People Analytics expert for People Team Business Partners, the People Leadership Team, and senior business leaders — tracking against organizational health metrics and people plan objectives, always close to the business and its biggest workforce challenges, with a strong focus on supporting Sales and Go-To-Market (GTM) organizations. 
• Conduct and deliver ongoing workforce analysis, QBRs, and ad hoc analytics that inform and drive better business decisions.
• Lead data storytelling: translate complex people data into clear, compelling narratives and recommendations tailored to executive and leadership audiences
• Proactively partner with BPs and leaders on strategic areas of focus (e.g., attrition, hiring, performance, mobility, retention, org design), using data to identify trends, risks, and opportunities.
• Bring curiosity and tenacity to connecting data across disparate people systems — uncovering trends, risks, and opportunities across attrition, hiring, performance, mobility, org health, and more
• Develop rapid 'v0.5' analytical solutions from the front lines, then partner with the broader People Analytics team to scale and productionize them
• Leverage AI tools and automation throughout your workflow — from analysis and reporting to insight generation — while applying your expertise to guide, correct, and elevate AI output
• Use data skills, curiosity and People Analytics expertise to develop scalable SQL modeling, business-facing dashboards, automated reporting and AI solutions. 
• Drive forward the strategic roadmap of the People Analytics function, including expanding reporting and analytics capabilities, establishing and evolving KPIs,  and leading key projects in critical business areas.

What Makes You a Great Fit:

• Experience in a people analytics, HR analytics, or workforce analytics role with meaningful exposure to business-facing stakeholders
• An endlessly curious analytical mindset — you love connecting data together and seeing what it reveals
• SQL proficiency: writing complex, efficient queries is a regular part of your workflow (BigQuery, Snowflake, or similar)
• Strong AI skills and genuine interest in using AI tools to improve how you work — you proactively seek AI-driven solutions and apply your domain expertise to guide and validate them
• Advanced experience with Excel and/or Google Sheets for analysis, modeling, and quick-turn insights
• Experience with data visualization and BI tools (PowerBI, Tableau, Looker; Grafana BI a plus) with an interest in enabling self-service analytics
• Experience working with people data from HR systems such as Workday, Greenhouse, LMS platforms, or similar
• Strong presentation and storytelling skills — you can translate complex data into clear, compelling insights for non-technical audiences
• Excellent communication and stakeholder management skills; you build trust and credibility with HR partners and business leaders
• Resilience and adaptability — you thrive under pressure, handle competing priorities without losing quality, and treat ambiguity as a challenge rather than an obstacle
• Comfort operating in a growing, evolving analytics function where building, iterating, and scaling are part of the job

Bonus Points For:

• Experience with dbt or analytics engineering concepts
• Experience helping define analytics strategy, metrics, or reporting standards
• A passion for building — better datasets, cleaner reporting, or more impactful insights

Compensation & Rewards:

In Germany, the compensation range for this role is EUR 85,000 - EUR 102,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. 

Team: 

You will report directly to the Marketing Director Paid Channels. This role requires a highly autonomous and collaborative working style across a variety of teams - including PPC, Marketing Analytics, Affiliate, Product, SEO, and Content. You will design, implement, and evaluate tests in collaboration with these teams, often relying on their expertise and support to deliver results effectively.

Your Responsibilities: 

• Optimize our PPC and affiliate landing page tests, but also appstore listings and ad copy, potentially additional funnel steps in collaboration with the product teams
• Take on ownership for conversion optimization in the Marketing department together with the Paid Channel teams
• Generate and refine hypotheses collaboratively with stakeholders
• Design AB and incrementality test setup, prepare documentation and moderate prioritization with stakeholders such as Channel teams, marketing analytics and product teams
• Personally creating landing pages with the Contentstack CMS, AB test platform website editors and potentially landing page builders or doing so together with other teams
• Statistically sound test implementation setup in AB tool, structured tagging of the traffic
• Analyze and interpret results with AB testing platform, Looker BI and other available tools, then discussing and actively sharing results with stakeholders
• Further engrain analytical test-driven optimization as a core philosophy of our Marketing department
• Ability and willingness to work with the necessary thoroughness in the regulated financial environment

Your Profile

Key Qualifications and Skills: 

• Practical experience with CRO experiments, ideally end to end from initial idea to result interpretation and communication
• Sound understanding good common webdesign practices
• Basic CSS skills, ideally some Javascript
• Understanding of the general underlying statistical concepts like statistical significance and sample size calculation
• Web analytics tools (e.g. heatmapping tools, Google analytics etc.)
• Good communication skills with internal stakeholders

Additional Skills: 

• Experience with one or more AB testing platforms
• General understanding and interest in financial products and services
• Workflow organization with ticket software (e.g. Jira)
• Understanding of PPC marketing 
• Understanding of the relevance of CLTV, customer cohorts and ROAS considerations for marketing optimization

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

Team

The Growth Platform Team at Raisin is a cross-functional team enabling Marketing and product teams to scale growth initiatives across web and mobile. The team owns core growth capabilities such as marketing integrations, user tracking, experimentation, bonus management, and attribution models, providing reliable services and data foundations that power growth across markets.

As part of this team, you’ll work on complex integrations and data-heavy systems, collaborating closely with Marketing and B2C stakeholders. The Growth Platform Team is responsible for the underlying services, data pipelines, and integrations that make growth measurable and scalable. If you enjoy building platform foundations with clear business impact, this team offers a high-impact and highly collaborative environment.

Your Responsibilities

• You are responsible for the full E2E delivery cycle: from requirements analysis, effort estimation, through design, implementation, QA, and delivery.
• You nurture an inspiring environment with open communication and a culture of trust.
• You proactively resolve impediments and mitigate risks for your team.
• In case you need to escalate delivery and team risks, you do this in a timely fashion, with a well-articulated solution/mitigation plan.
• You collaborate closely with your team’s Product Manager and Tech Lead.
• You facilitate the team’s work on strategy and planning for the delivery.
• Together with the Product Manager, you drive the OKR process for your team: communication of objectives, KR definition, team commitment, and pairing OKRs with individual target agreements for your engineers.
• You recruit, hire, and onboard engineers into the team.
• You develop both your engineers’ soft- and technical skill-sets according to the company’s goals and needs.
• You craft agreements and individual development plans with every team member, aligned to the team's goals.
• You uncover training opportunities as well as provide coaching for your team.
• You recognize high performance and reward accomplishments.
• You establish and keep strong performance standards for your direct reports.

Your Profile

• You hold a university degree in Computer Science, Mathematics, Engineering, or a related quantitative field.
• You bring at least 1 year of leadership or people management experience, with a strong interest in growing and supporting others.
• You have hands-on experience with Python, SQL, and Snowflake. Familiarity with frontend technologies is considered a strong plus.
• You have solid experience with data modeling and building ETL/ELT pipelines; experience with tools such as Airflow and dbt is a plus.
• You have worked with data analytics and visualization platforms such as Looker, Tableau, or similar tools.
• You are familiar with Data Engineering best practices, including data quality, monitoring, and observability.
• You have experience driving software projects to successful delivery in a collaborative, cross-functional environment.
• You have a strong understanding of the software development lifecycle in a data engineering context, including pipelines, integrations, and data-driven product workflow.
• You are comfortable participating in open discussions around code, architecture, and technical trade-offs.
• You are fluent in English. German language skills are a plus but not required.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

What is the opportunity?

Intercom’s AI Group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.

We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta within weeks of a successful offline test. 

We constantly run experiments and measure the success of our AI features. We use frequentist and Bayesian approaches. We create dashboards to track results. We dive deep into exactly how users are being successful, and have to tease out all sorts of complex user interactions. We have to deal with inherently stochastic AI products, and complex effects.

We are looking for a dedicated Analytics Engineer to join the AI Group to help us with that.

What will I be doing?

• Data Platform Development: Design, build, and manage scalable data pipelines and ETL processes to support a robust, analytics-ready data platform.
• Cross-functional Collaboration: Partner with ai analysts, ml scientists, engineers and business teams to understand data needs and ensure accurate, reliable & ergonomic data solutions.
• Data Strategy & Governance: Lead initiatives in data model development, data quality ownership, warehouse management, and production support for critical workflows.
• Advanced Analytics & Insights: Conducted data analysis and built custom models to support strategic business decisions and performance measurement.
• Automation & Optimization: Streamline data collection and reporting processes to reduce manual effort and improve efficiency.
• Innovation in Data Infrastructure: Created scalable solutions like unified data pipelines and access control systems to meet evolving organizational needs.
• Strategic Influence: Worked with partner teams to align data collection with long-term analytics and feature development goals.

About You

• You write advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code
• You’re familiar with the modern data stack. dbt and Snowflake experience are a big plus.
• A growth mindset and eagerness to learn.
• You exhibit great judgment and sharp business and product instincts that allow you to differentiate essential versus nice-to-have and to make good choices about trade-offs
• You practice excellent communication skills, and you tailor explanations of technical concepts to a variety of audiences

Nice to haves

• Exposure to Apache Airflow or other DAG frameworks — we use Airflow to orchestrate and schedule all of our data workflows and transformations
• Worked in Tableau, Looker, or similar visualization/business intelligence platform
• Experience with operational tools and business systems such Google Analytics, Marketo, Salesforce, Segment, or Stripe
• Familiarity with Python

Benefits 

#LI-Hybrid

What is the opportunity?

Intercom’s AI Group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.

We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta within weeks of a successful offline test. 

We constantly run experiments and measure the success of our AI features. We use frequentist and Bayesian approaches. We create dashboards to track results. We dive deep into exactly how users are being successful, and have to tease out all sorts of complex user interactions. We have to deal with inherently stochastic AI products, and complex effects.

We are looking for a dedicated Analytics Engineer to join the AI Group to help us with that.

What will I be doing?

• Data Platform Development: Design, build, and manage scalable data pipelines and ETL processes to support a robust, analytics-ready data platform.
• Cross-functional Collaboration: Partner with ai analysts, ml scientists, engineers and business teams to understand data needs and ensure accurate, reliable & ergonomic data solutions.
• Data Strategy & Governance: Lead initiatives in data model development, data quality ownership, warehouse management, and production support for critical workflows.
• Advanced Analytics & Insights: Conducted data analysis and built custom models to support strategic business decisions and performance measurement.
• Automation & Optimization: Streamline data collection and reporting processes to reduce manual effort and improve efficiency.
• Innovation in Data Infrastructure: Created scalable solutions like unified data pipelines and access control systems to meet evolving organizational needs.
• Strategic Influence: Worked with partner teams to align data collection with long-term analytics and feature development goals.

About You

• You write advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code
• You’re familiar with the modern data stack. dbt and Snowflake experience are a big plus.
• A growth mindset and eagerness to learn.
• You exhibit great judgment and sharp business and product instincts that allow you to differentiate essential versus nice-to-have and to make good choices about trade-offs
• You practice excellent communication skills, and you tailor explanations of technical concepts to a variety of audiences

Nice to haves

• Exposure to Apache Airflow or other DAG frameworks — we use Airflow to orchestrate and schedule all of our data workflows and transformations
• Worked in Tableau, Looker, or similar visualization/business intelligence platform
• Experience with operational tools and business systems such Google Analytics, Marketo, Salesforce, Segment, or Stripe
• Familiarity with Python

Benefits 

#LI-Hybrid

Senior Analytics Engineer 

Communication has changed for people. It’s changed for businesses, too.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What is the opportunity?

Intercom’s AI Group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.

We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta within weeks of a successful offline test. 

We constantly run experiments and measure the success of our AI features. We use frequentist and Bayesian approaches. We create dashboards to track results. We dive deep into exactly how users are being successful, and have to tease out all sorts of complex user interactions. We have to deal with inherently stochastic AI products, and complex effects.

We are looking for a dedicated Analytics Engineer to join the AI Group to help us with that.

What will I be doing?

• Data Platform Development: Design, build, and manage scalable data pipelines and ETL processes to support a robust, analytics-ready data platform.
• Cross-functional Collaboration: Partner with ai analysts, ml scientists, engineers and business teams to understand data needs and ensure accurate, reliable & ergonomic data solutions.
• Data Strategy & Governance: Lead initiatives in data model development, data quality ownership, warehouse management, and production support for critical workflows.
• Advanced Analytics & Insights: Conducted data analysis and built custom models to support strategic business decisions and performance measurement.
• Automation & Optimization: Streamline data collection and reporting processes to reduce manual effort and improve efficiency.
• Innovation in Data Infrastructure: Created scalable solutions like unified data pipelines and access control systems to meet evolving organizational needs.
• Strategic Influence: Worked with partner teams to align data collection with long-term analytics and feature development goals.

About You

• You write advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code
• You’re familiar with the modern data stack. dbt and Snowflake experience are a big plus.
• A growth mindset and eagerness to learn.
• You exhibit great judgment and sharp business and product instincts that allow you to differentiate essential versus nice-to-have and to make good choices about trade-offs
• You practice excellent communication skills, and you tailor explanations of technical concepts to a variety of audiences

Nice to haves

• Exposure to Apache Airflow or other DAG frameworks — we use Airflow to orchestrate and schedule all of our data workflows and transformations
• Worked in Tableau, Looker, or similar visualization/business intelligence platform
• Experience with operational tools and business systems such Google Analytics, Marketo, Salesforce, Segment, or Stripe
• Familiarity with Python

#LI-Hybrid

Deine Aufgaben

1. Financial Performance & Reporting

• Erstellung und Pflege monatlicher, quartalsweiser und jährlicher Performance‑Reports für die deutsche Business Unit
• Durchführung von Abweichungsanalysen (Ist vs. Budget vs. Forecast) und Übersetzung der Zahlen in umsetzbare Handlungsempfehlungen
• Aufbau und Pflege von Dashboards und Finanzmodellen zur Nachverfolgung von KPIs und Business‑Drivern
• Sicherstellung von Datenqualität und ‑konsistenz im Einklang mit den Gruppenstandards und ‑definitionen
• Sicherstellung der Unterstützung für die Group‑Konsolidierung

2. Budgetierung & Forecasting

Dein Profil

Du bist der festen Überzeugung, dass Du genau das mitbringst, was es für die Position braucht? Dann ermutigen wir Dich, Dich zu bewerben. Selbst wenn Du nicht jede Anforderung erfüllst, bist Du vielleicht genau die/der richtige zukünftige Doctoliber:in für diese oder andere Stellen!

Um Teil unseres Teams zu werden, bringst Du Folgendes mit: 

• Mindestens 5 Jahre Berufserfahrung, idealerweise in zwei Phasen: Audit (Big Four o. ä.) + FP&A oder Business Controlling
• Finanzmodellierung auf Expert:innen-Niveau und exzellenter Umgang mit Excel / Google Sheets
• Starke Kommunikationsfähigkeit: du übersetzt Zahlen in klare Handlungsempfehlungen
• Strukturierte, detailorientierte Denkweise mit Blick für das große Ganze
• Proaktiv, eigenverantwortlich und souverän im Umgang mit Ambiguität
• Kollaborativ und teamorientiert
• Deutsch und Englisch Sprachkenntnisse auf C1 Niveau, Französisch ist ein Vorteil

Besonders interessant sind für uns außerdem: 

• Erfahrung in einem Tech-/SaaS-Umfeld sowie in Matrixorganisationen ist von Vorteil
• Erfahrung mit BI‑Tools (z. B. Tableau, Looker etc.) ist von Vorteil

Was wir Dir bieten

• Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
• Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
• 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
• Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten
• Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit) 
• Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält
• Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner 
• Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine
• Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
• Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet

Der Interviewprozess

• Recruiter Interview
• Hiring Manager Interview
• Case Study Interview
• Referenzen

Job Details

• Festanstellung 
• Vollzeit
• Arbeitsort Berlin mandatory
• 2 Tage Homeoffice / Woche
• Startdatum ab sofort

Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert.

Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung. 

Um Chancengleichheit zu gewährleisten, kannst Du in deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen. 

Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren!

Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.

Your Mission

As Key Account Manager for the DACH region, you drive the acquisition and growth of strategic art sellers, with a focus on Germany. You lead commercial discussions with galleries, dealers and artists, structure high-value deals and build long-term partnerships that strengthen Catawiki’s position in a key European art market. Your impact is measured by GMV growth, deal quality and the strength of the seller portfolio you build and manage.

What You’ll Do

• Own and grow a portfolio of strategic art sellers across Germany and the wider DACH region, with clear mid- and long-term GMV and quality targets
• Identify and convert high-value prospects through market mapping, AI-supported data matching, outbound outreach, in-person meetings and presence at fairs and events
• Manage pipeline and forecasting, prioritising high-impact opportunities and reporting expected revenue and conversion
• Structure and negotiate complex commercial agreements, including single-seller auctions and incentive models
• Collaborate closely with Art Experts to align on sourcing strategy, lot selection and seller development
• Use CRM, data and AI tools to guide commercial decisions and optimise performance

What You’ll Bring

• Fluency in German and English
• 2-5 years of experience in Sales or Account Management with revenue targets and KPI ownership
• Proven track record of growing GMV, acquiring strategic sellers and driving outbound business development
• Strong negotiation skills and confidence closing complex commercial deals with senior stakeholders
• Strategic and autonomous working style, with strong organisation and prioritisation skills
• Data literacy and ability to translate performance metrics into concrete commercial actions
• Experience with CRM and data tools such as HubSpot, Looker Studio, Google Workspace and AI tools, based in a major German city and willing to travel across Europe

Why you’ll enjoy this role

• Ownership of the German / DACH market: build long-term partnerships with galleries, art dealers and artists across Germany and neighbouring markets.
• Real commercial responsibility: you own your pipeline and structure commercial incentives for top-tier sellers.
• Clear impact: you are responsible for KPIs that matter (GMV, sell rate, average lot value) and regularly share results with leadership.
• Market-facing role with support: budget management for fairs, events and travel to build strong local relationships and competitive intelligence.
• Straightforward, international culture: clear responsibilities, pragmatic decision-making and room to shape Catawiki’s Art strategy in the DACH region.

Where You’ll Be

This is a 100% remote role that can be based anywhere in Germany.

Your Mission

As Sales Representative for the DACH region, you drive the acquisition and growth of strategic art sellers, with a focus on Germany. You lead commercial discussions with galleries, dealers and artists, structure high-value deals and build long-term partnerships that strengthen Catawiki’s position in a key European art market. Your impact is measured by GMV growth, deal quality and the strength of the seller portfolio you build and manage.

What You’ll Do

• Own and grow a portfolio of strategic art sellers across Germany and the wider DACH region, with clear mid- and long-term GMV and quality targets
• Identify and convert high-value prospects through market mapping, AI-supported data matching, outbound outreach, in-person meetings and presence at fairs and events
• Manage pipeline and forecasting, prioritising high-impact opportunities and reporting expected revenue and conversion
• Structure and negotiate complex commercial agreements, including single-seller auctions and incentive models
• Collaborate closely with Art Experts to align on sourcing strategy, lot selection and seller development
• Use CRM, data and AI tools to guide commercial decisions and optimise performance

What You’ll Bring

• Fluency in German and English
• At least 5 years of experience in Sales or Account Management with revenue targets and KPI ownership
• Proven track record of growing GMV, acquiring strategic sellers and driving outbound business development
• Strong negotiation skills and confidence closing complex commercial deals with senior stakeholders
• Strategic and autonomous working style, with strong organisation and prioritisation skills
• Data literacy and ability to translate performance metrics into concrete commercial actions
• Experience with CRM and data tools such as HubSpot, Looker Studio, Google Workspace and AI tools, based in a major German city and willing to travel across Europe

Why you’ll enjoy this role

• Ownership of the German / DACH market: build long-term partnerships with galleries, art dealers and artists across Germany and neighbouring markets.
• Real commercial responsibility: you own your pipeline and structure commercial incentives for top-tier sellers.
• Clear impact: you are responsible for KPIs that matter (GMV, sell rate, average lot value) and regularly share results with leadership.
• Market-facing role with support: budget management for fairs, events and travel to build strong local relationships and competitive intelligence.
• Straightforward, international culture: clear responsibilities, pragmatic decision-making and room to shape Catawiki’s Art strategy in the DACH region.

Where You’ll Be

This is a 100% remote role based in Germany.