About the Role

Impact You'll Have

• Through your interactions with individual customers, you will help improve our product for everyone.
• Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

• 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
• Experience working closely with engineering teams and providing technical feedback on customer issues
• Ability to debug and triage bugs and escalations from customers
• Can communicate technical capabilities of the product to customers
• Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
• Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
• A mindset of customer empathy and ability to solve challenging problems

Bonus points

• Experience as an early or founding member of a support team, including building processes from scratch
• Startup experience and familiarity with scaling a support team
• Programming experience in one or more of Typescript, Python, or Ruby
• You have worked on modern enterprise software which is business critical
• Experience creating knowledge base articles and internal documentation
• Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

SUMMARY: Leads the evolution from traditional web analytics to an insight-driven approach that connects customer behavior to business action. This role is the bridge between analyst reporting and product management. The individual ensures Therapeutic Area (TA) and Direct-to-Consumer (DTC) Product Managers have the consumer intelligence needed to make better decisions faster, shifting the team from reactive reporting to proactive web experience design.  

HIERARCHY: Practice Area Manager – Agency Services 

PRIMARY DUTIES: 

• Turn Data into Story: Synthesize behavioral, journey, and performance data into clear, actionable insights; build narratives connecting site activity to consumer challenges and business outcomes; deliver recurring, tailored insight packages to stakeholders.  
• Own the Customer Journey: Map and analyze end-to-end digital experiences to identify friction, drop-off points, and unmet needs; maintain a portfolio-level experience health dashboard.  
• Drive Action & Optimization: Partner with product, marketing, UX, and engineering to prioritize improvements; lead test-and-learn strategies (A/B testing, personalization); measure the impact of post-launch changes.  
• Champion the Customer Voice: Integrate Voice of Customer (VoC), behavioral analytics, and qualitative insights into a unified understanding; proactively surface insights to DTC Product Managers.  
• Influence Strategy: Advocate for customer-first thinking; make complex data accessible for leadership; apply industry trends and competitive benchmarks to elevate capabilities.  

COMPETENCY: 

• Digital analytics and journey analysis  
• Storytelling and executive communication  
• Experimentation and optimization frameworks  
• Cross-functional leadership  
• Customer-centric thinking  

REQUIRED EDUCATION: Bachelor’s degree in Marketing Analytics, Digital Marketing, Data Science, Human-Computer Interaction (HCI), or a related field.  

EXPERIENCE: 

• 5+ years in digital analytics, consumer experience insights, or a similar insights-to-action role.  
• Hands-on proficiency with GA4 and Adobe CJA (custom explorations, segments, attribution analysis).  
• Experience with Medallia heatmaps/surveys or comparable VoC platforms.  
• Demonstrated ability to deliver prioritized, actionable recommendations.  
• Proven skill communicating complex findings to non-technical stakeholders.  
• Strong understanding of web UX, journey mapping, and conversion optimization.  

LANGUAGE SKILLS: Proficient in English and communication 

QUALIFICATIONS: 

• Additional Preferences: Pharmaceutical/healthcare digital experience (including regulated content review), familiarity with Adobe Target/AEP, experience with visualization tools (Power BI, Tableau, Looker), knowledge of SEO analytics, familiarity with Agile/SAFe frameworks, and understanding of CMS platforms (Adobe AEM).  

PHYSICAL DEMANDS: REMOTE. Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools. Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.  

WORK ENVIRONMENT: Remote  

EXPECTED HOURS OF WORK: Monday-Friday, Standard Business Hours  (CST/EST)

TRAVEL: potential for occasional/once a year for a conference.  

ADA Statement 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

EEO/AA Statement 

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.  

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. By enabling operational excellence and alignment, we ensure the People team can move faster and with confidence.

Our work spans five core areas: strategic planning and roadmap prioritization to ensure the People team focuses on the highest-value initiatives; pillar management to track health, risks, and progress of strategic initiatives with transparency and accountability; project management to provide the discipline and structure required to move initiatives across the finish line — from inception through delivery; design readiness and change management to prepare the organization to adopt and sustain new programs; and People operating rhythms to organize and facilitate planning cadences and forums that keep the organization aligned and moving.

The role

This is not a typical project management role. As Project Manager for People Operations Intake & Portfolio, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on — and in what order. You will be the connective tissue between the People team's ambitions and POI's capacity, serving as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance.

You will build and run Stripe's POI intake and prioritization process end-to-end — from designing the intake experience for requestors, to triaging and evaluating incoming Jira tickets, to facilitating prioritization conversations with POI and People team leaders. As this function matures, you will expand into a broader portfolio intelligence role: the key strategic partner to all People team requestors, ensuring that the organization's most limited resource — team capacity — is always directed at the highest-priority work.

Critically, you will also build an AI agent to power and scale this work. You will design, iterate on, and deploy an intelligent intake assistant that helps with automated scoping, duplicate request detection, time commitment estimation, resourcing recommendations, and prioritization guidance — upleveling the quality of every intake interaction across the org.

What you'll do

• Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery.
• Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization.
• Facilitate regular intake and portfolio cadences. Set cadence for POI Intake reviews, backlog grooming, and  full roadmap reviews.
• Identify systemic patterns and surface insights to leadership. Synthesize trends across intake submissions to proactively flag capacity constraints, recurring themes, capability gaps, and emerging risks before they become blockers..
• Apply strategic judgment to prioritize the POI portfolio. Evaluate incoming tickets against People team SOKRs, the 3-Year Plan (3YP), and establish prioritization frameworks.
• Build and maintain portfolio visibility and capacity reporting. Develop dashboards and reporting that give POI leadership and People team stakeholders real-time insight into resource allocation, queue depth, and roadmap health. Participate in quarterly business reviews and annual planning cycles.
• Design, build, and continuously improve an AI agent for intake. Create an intelligent agent that automates and enhances the intake experience, that ultimately can be deployed to reduce time-to-decision and improve requestor experience at scale.
• Continuously improve the intake experience. Build and maintain requestor-facing documentation, submission guides, communication templates, and onboarding materials that reduce friction and improve ticket quality at submission.
• Partner with POI leaders and People team leaders on resourcing and prioritization conversations. Prepare and present portfolio data and recommendations to senior stakeholders, facilitating trade-off discussions with rigor, objectivity, and a clear point of view.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in project management, business operations, strategy, or consulting with experience navigating complex, matrixed organizations and managing competing priorities.
• Demonstrated experience designing, building, or significantly improving an intake, triage, or portfolio management process for a delivery team or operations function.
• Strong analytical and systems-thinking skills. Able to evaluate competing requests against strategic frameworks, make well-reasoned prioritization recommendations, and communicate trade-offs clearly to senior stakeholders.
• Proficiency in Jira or equivalent ticketing/project management tools. Comfortable with workflow configuration, ticket lifecycle management, capacity planning, and reporting.
• Proven experience using AI tools (LLMs, AI agents, or automation platforms) to streamline workflows, build lightweight productivity solutions, or automate repetitive operational tasks.
• Excellent written and verbal communication skills. Able to translate ambiguous, incomplete requests into clear, actionable project briefs and present complex portfolio data accessibly to both technical and non-technical stakeholders.
• Proven ability to manage relationships with senior stakeholders (directors, VPs), including setting expectations, navigating pushback, and facilitating alignment conversations with confidence.
• Comfort operating in ambiguous environments where the work is not always well-defined. Able to independently identify the right approach and establish meaningful success metrics.
• Collaborative, low-ego working style. Able to operate as a strategic partner and trusted advisor rather than a decision-maker, earning credibility through rigor and good judgment.
• At least 2 years of experience working within or closely alongside an HR, People, or equivalent internal operations team.

Preferred qualifications

• Hands-on experience building AI agents or automation workflows using no-code/low-code tooling.
• Experience with prompt engineering, RAG (retrieval-augmented generation) concepts, or designing human-in-the-loop workflows for AI-assisted processes.
• Background in portfolio management, demand management, or capacity planning, including experience with prioritization frameworks (RICE, WSJF, OKR-alignment scoring, or similar).
• Experience with change management frameworks (e.g., Prosci ADKAR® Model) and designing adoption strategies for new processes or tooling.
• Familiarity with HR systems (e.g., Workday, Greenhouse, Retool) and People team workflows.
• Experience building portfolio dashboards or capacity reports using tools like Tableau, Looker, Google Sheets, or similar.
• Experience building and deploying process documentation, requestor-facing guides, or enablement materials that improve submission quality and reduce intake friction.
• Familiarity with data privacy and compliance considerations relevant to employee data, particularly in the context of AI tools and automated workflows.
• Experience using AI tools to increase personal and team productivity.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) and Mac OS.

Are you passionate about turning data into revenue? Do you love the challenge of balancing performance, efficiency, and monetization across a growing media ecosystem — and leveraging the latest AI tools to do it better and faster?

Rockbot is seeking a Sales and Advertising Analyst to join one of our fastest-growing divisions — Advertising. This is a newly created role designed to support the continued expansion of our programmatic and direct-sold business as well as analyze and identify new growth opportunities. You won't just be stepping into an existing seat — you'll help shape how yield and supply strategy evolves as we scale, including how we harness AI to unlock smarter optimization, sharper forecasting, and more efficient operations across our inventory.

In this role, you will lead yield and supply strategy, performance analysis, venue and vertical growth, and monetization optimization across our Digital Out of Home (DOOH) and Connected TV (CTV) inventory. You'll drive improvements in fill rates, pacing, pricing strategy, business development, and delivery efficiency — applying AI-powered tools and workflows to identify new or underutilized pockets of inventory and unlock incremental revenue at scale.

As a key partner in scaling Rockbot's advertising business, you'll bring strong analytical rigor, deep programmatic expertise, data evaluation and analysis, fluency with modern AI tooling, and a builder's mindset toward evolving our yield systems and processes.

We're looking for someone energized not only by the work itself, but by the opportunity to make a measurable impact within a stellar, high-performing team. You'll collaborate closely with Sales, Product, Engineering, Marketing, and Data to uncover insights, drive optimization, and help shape the future of out-of-home media.

You Will:

• Own yield strategy and fill analysis across Rockbot's advertising inventory, balancing campaigns, CPM performance, and partner goals.
• Monitor impression delivery, pacing, and budget utilization across programmatic and direct campaigns.
• Identify key areas for supply optimization, delivering vertical, regional, and seasonal insights to the programmatic and direct sales teams.
• Forecast new revenue opportunities through supply data analysis, focusing on venue and vertical growth and expansion. 
• Develop and maintain dashboards and reporting systems that surface revenue trends, anomalies, and growth opportunities — leveraging AI-assisted tools to accelerate insight generation and anomaly detection.
• Leverage LLMs and generative AI to streamline operational workflows, synthesize performance data, and surface actionable recommendations faster.
• Apply AI-driven approaches to pricing optimization and yield modeling, helping Rockbot stay ahead of demand patterns and market shifts.
• Partner with Product and Engineering to evaluate ad serving logic, targeting performance, and delivery efficiency.
• Audit and refine transparency and compliance files (ads.txt, sellers.json, s-chain) to ensure monetization integrity.
• Support pricing strategy, packaging, and forecasting for new advertising products and launches.
• Identify operational bottlenecks and implement process improvements — including AI-enabled automation — that drive scalable yield performance.
• Collaborate across commercial and technical teams to ensure advertising execution aligns with broader business goals.

You Have:

• 5–8 years of experience in yield management, data evaluation/analysis, ad operations, revenue strategy, or ad tech analytics.
• Deep fluency in media math — impressions, CPMs, pacing, budgets, forecasting, and delivery mechanics.
• Expertise in aggregating and analyzing data into actionable insights for cross-departmental applications. 
• Strong understanding of the programmatic ecosystem, including DSPs, SSPs, ad servers, and supply-side optimization.
• Experience working with DOOH, CTV, or multi-channel media inventory (bonus if both).
• Hands-on experience using AI tools — including LLMs or gen AI platforms — to enhance reporting, streamline workflows, or accelerate operational decision-making.
• Familiarity with AI-driven yield or pricing optimization concepts, with a curiosity to push further as the tooling evolves.
• Proficiency in Excel and BI tools such as Looker, Tableau, or similar platforms.
• Comfortability in crafting and articulating the data story at all levels of the company. 
• Extensive real-world experience developing and refining advanced AI prompts. 
• Exceptional communication skills — you can translate complex performance data into clear recommendations and action.
• A high-horsepower, proactive mindset with a bias toward continuous improvement and operational excellence.

About Rockbot:

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation:

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The base compensation band for this role is $95K to $120K, plus equity and benefits for all team members.

Our Values

Accountability: We hold ourselves and those around us accountable. Admit mistakes, learn from them, share information and take ownership.

Curiosity: Test your beliefs proportional to impact, get feedback from others and be proactive. Learn new things. Have a growth mindset and evolve.

Empathy: We all have the ability to understand one another. Let's be better together by practicing empathy and understanding for one another.

Drive: We pursue our mission with relentless tenacity, passion, and positivity.

Ingenuity: We use innovation and imagination to solve tough challenges. We ask why and how quite a bit! We do our best to collaborate to come up with solutions.

Integrity: We trust you to do the right thing and act with integrity and Rockbot core values in mind. We're a team working toward a collective goal.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences.

Bridgeway is seeking a Senior Data Engineer to design, develop, and maintain our data warehouse infrastructure. This role involves working closely with analysts, engineers, and other stakeholders to shape our data architecture, ensuring secure and efficient data pipelines, and enabling advanced analytics across the organization. The ideal candidate will have a strong background in data engineering, data warehousing, and ELT processes, along with a passion for optimizing data systems.

This is a remote position, with preference given to East Coast candidates.

Key Responsibilities:

• Design, develop, and maintain a scalable data warehouse/lakehouse environment.
• Design and implement ELT pipelines to ingest, transform, and deliver high-quality data for analytics and reporting, incorporating current best practices, such as “pipelines as code”.
• Ensure data security and compliance, including role-based access controls for security, encryption, masking, and governance best practices to ensure compliant handling of sensitive information.
• Optimize performance of data workflows and storage for cost efficiency and speed.
• Partner with engineers, analysts, and stakeholders to meet data needs; balance cost, performance, simplicity, and time-to-value while mentoring teams and documenting standards.
• Define and implement robust testing frameworks, enforce data contracts, and establish observability practices including lineage tracking, SLAs/SLOs, and incident response runbooks to maintain data integrity and trustworthiness.
• Monitor, troubleshoot, and resolve data & automation issues.
• Collaborate within an Agile-Scrum framework and develop comprehensive technical design documentation to ensure efficient and successful delivery.
• Serve as a trusted expert on organizational data domains, processes, and best practices.

Requirements:

• 5+ years of experience in data engineering and ELT with a focus on large-scale data platforms
• 3+ years of experience with Databricks
• Advanced proficiency in analytical SQL, including ANSI SQL, T-SQL, and Spark SQL
• Strong Python skills for data engineering
• Expertise in data modeling
• Hands-on experience with data quality and observability practices (tests, contracts, lineage tracking, alerts)
• Practical knowledge of orchestration tools and CI/CD concepts for data workflows
• Excellent communication and a track record of technical leadership and mentoring
• Strong understanding of integrating data solutions with AI and machine learning models
• Strong problem-solving skills and attention to detail.
• Experience with version control systems like Git preferred
• Strong understanding of data governance and best practices in data management, with hands-on experience using Unity Catalog
• Hands-on experience in designing and managing data pipelines using Delta Live Tables (DLT) on Databricks
• Streaming and ingestion tools, such as Kafka, Kinesis, Event Hubs, Debezium, or Fivetran
• DAX, LookML, dbt; Airflow/Dagster/Prefect, Terraform; Azure DevOps; Power BI/Looker/Tableau; GitHub CoPilot knowledge is a plus
• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred

Location: Remote (Global) Time Zone Requirement: Must overlap 4+ hours with EU Business Hours.

The Opportunity

As the Community & Support Manager, you will serve as the primary point of contact between Immunefi and its community of ethical hackers and platform users. You will manage day-to-day community engagement, handle support queries, and ensure security researchers have the resources they need to succeed on the platform. This role focuses on managing Immunefi's presence on Discord, handling Zendesk support tickets, and keeping the community informed and engaged.

The ideal candidate brings 1-2 years of experience in Web3 or crypto community management, with strong communication skills and a support-oriented mindset.

What You Will Champion

Social Platforms & Community Management

• Own and moderate the Immunefi Discord server, ensuring it is active, well-structured, and welcoming for hackers, developers, and enthusiasts.
• Respond to community queries, resolve issues, and escalate feedback to relevant teams.
• Ensure timely communication of platform updates, new initiatives, and community-focused opportunities.
• Create and share engaging content tailored for the Discord community, including FAQs, tutorials, and announcements.

Support & Ticket Management

• Own and manage Zendesk support queues, ensuring timely resolution of inbound support tickets from security researchers and platform users.
• Triage, prioritize, and respond to support queries with clarity and accuracy, escalating complex issues where needed.
• Maintain and improve support documentation, FAQs, and self-serve resources to reduce ticket volume over time.
• Track and report on support metrics including response times, resolution rates, and recurring issues.

Community Engagement Strategy & Reporting

• Define measurable community engagement goals and develop a strategy to execute against them.
• Monitor community health and engagement metrics, identifying trends and opportunities for growth.
• Collect feedback from security researchers and present insights to management on a regular basis.

Growth & Advocacy

• Develop initiatives to attract new ethical hackers to the Immunefi platform.
• Work with marketing to promote Immunefi's programs and success stories within the Web3 security community.
• Recognize and celebrate community achievements, including top bug bounties and contributions.

Preferred Qualifications

• 1-2 years of proven experience managing online communities in the crypto/Web3 space.
• Hands-on experience with Discord community management, moderation, and tooling.
• Experience managing support queues, ideally with Zendesk or a similar ticketing platform.
• Strong written and verbal communication skills, with the ability to simplify complex concepts.
• Proactive mindset with excellent organizational skills and ability to prioritize effectively.
• Familiarity with analytics tools such as Looker Studio or equivalent.

Nice-to-Have

• Prior experience in a cybersecurity, bug bounty, or technical community role.
• Knowledge of bug bounty programs and the broader Web3 security ecosystem.
• Creative approach to engagement for technical communities.

About Freestar

Freestar helps publishers maximize revenue through best-in-class ad monetization technology and data-driven yield strategy. Our Yield Managers are the analytical engines behind that success. They uncover insights, drive optimizations, and turn data into meaningful outcomes for both individual publishers and our broader network.

Position Overview

We’re looking for a data-savvy detail-oriented Yield Manager who thrives on solving complex problems and making sense of data. This is a highly analytical role that works closely with cross-functional teams to uncover monetization opportunities, lead investigations into yield performance, identify issues affecting publisher success, and partners with internal teams on strategic initiatives. You will provide both proactive insights on network-level performance and trends while also serving as the escalation resource for publisher-facing teams around yield optimization and strategy. 

Key Responsibilities

• Analyze publisher and network-level performance data to uncover trends, inefficiencies, and revenue growth opportunities.
• Translate complex data into clear actionable insights and produce yield optimization plans for publishers and Customer Success Managers.
• Diagnose and resolve performance issues, identifying root causes of revenue fluctuations and guiding teams to solutions.
• Develop and validate hypotheses on monetization strategies; measure and communicate results through concise, data-driven reporting.
• Lead or support macro-level strategic yield initiatives that advance network-wide optimizations and revenue growth.
• Serve as an escalation point for advanced yield inquiries and collaborate on strategic projects that improve publisher performance.
• Collaborate cross-functionally with Data Science, Product, and Engineering teams to continually improve auction mechanics, floor pricing models, ad product development, and ad layout strategies.
• Enhance analytics frameworks and tools by partnering with internal teams, refining dashboards, and creating standard methodologies for performance measurement.
• Support pre-sales and onboarding, using analytical insights to assess revenue potential and design optimal ad layouts.
• Monitor alerts and coordinate with Customer Success, Demand and Support teams to resolve issues before they affect revenue.
• Collaborate cross-functionally on A/B testing to support Yield-related experiments, and provide analyses to quantify lift and inform broader adoption.

Required Skills & Experience

• 1+ years in ad tech, yield optimization, programmatic operations, or data analytics; preferably at a digital publisher or ad management company.
• Experience working with Looker or other BI visual reporting tools.
• Strong command of Google Ad Manager (GAM), Google Analytics, Prebid, and header bidding environments.
• Prior experience in publisher monetization, yield management, or revenue optimization.
• Ability to analyze auction metrics (eCPM, RPM, RPS, fill rate, latency) and turn insights into measurable actions.
• Working knowledge of site performance tools (e.g., Chrome Console, Professor Prebid, Google Lighthouse, WebPageTest) and understanding of user experience tradeoffs in monetization.
• Excellent verbal and written communication skills; comfortable presenting complex ideas to both technical and non-technical stakeholders.
• Ability to translate technical or statistical findings into clear business insights.
• Excellent problem-solving, time management, and prioritization skills in a fast-paced environment.

Preferred Qualifications

• Proficiency in SQL and comfort working with large complex datasets.
• Understanding of machine learning or statistical modeling approaches.
• Exposure to programmatic performance analysis, demand-side bidding methodologies, and AB testing frameworks.
• Proactive, resourceful, and self-motivated; possesses intellectual curiosity and the drive to independently explore and solve problems.
• Adaptable and comfortable wearing many hats in a rapidly changing industry and company setting.

Personality & Working Style

• Relentlessly curious, analytical thinker who loves finding clarity in complex data.
• Able to balance micro-level deep dives with macro-level pattern recognition.
• Persuasive and confident in presenting findings to cross-functional partners.
• Adaptable, proactive, and eager to take ownership from insight to execution.

Why Freestar

• Highly collaborative, data-obsessed culture with growth opportunities across analytics, product, and strategy tracks.
• Access to cutting-edge monetization data and tech stack at scale.
• Competitive compensation and benefits.
• A supportive environment where ideas, experimentation, and continuous learning are valued.

Job Description & Responsibilities

The Senior Lead Engineer Business Intelligence at OneSix works collaboratively to design and develop data-driven solutions that empower clients with actionable insights. This role is mission-critical, leading project teams, shaping project scopes, and working directly with clients to refine and implement BI strategies. While not a direct people manager, the Senior Lead Engineer serves as a technical team lead, providing mentorship, guidance, and strategic direction to team members to ensure successful project delivery. They are responsible for architecting scalable data solutions, optimizing analytics workflows, and leveraging best-in-class BI tools to solve our clients' most pressing challenges.

• Define and drive the BI strategy, ensuring alignment with business objectives.
• Lead and mentor a team of BI engineers, fostering a culture of innovation and continuous improvement.
• Collaborate with executives and key stakeholders to understand business needs and translate them into BI solutions.
• Design, implement, and optimize scalable data models and architectures for reporting and analytics.
• Oversee the development and maintenance of ETL pipelines, ensuring data integrity and performance.
• Manage cloud-based data platforms (AWS, Azure, GCP) and data warehousing solutions (Snowflake)
• Lead the development of enterprise-level dashboards, reports, and self-service BI tools.
• Implement and optimize BI solutions using Power BI, Tableau, Looker, or similar tools.
• Integrate advanced analytics, predictive modeling, and AI-driven insights into BI platforms.
• Establish and enforce BI best practices, including data governance, security, and documentation.
• Monitor and improve query performance, data processing efficiency, and system scalability.
• Ensure compliance with data privacy and security regulations.
• Work cross-functionally with data engineers, analysts, and business teams to align data strategies.
• Act as a key advisor on data-driven initiatives, influencing decision-making at the leadership level.
• Facilitate training and enablement programs to enhance BI adoption across the organization.

Experience, Qualification,  & Skills

• Bachelor's or Master’s degree in Computer Science, Information Systems, Data Analytics, or a related field.
• 6+ years of experience in business intelligence, data engineering, or a similar role.
• Expert-level proficiency in SQL, data modeling, and ETL development.
• Extensive experience with BI tools such as Power BI, Tableau, or Looker.
• Deep understanding of cloud data platforms (AWS, Azure) and data warehousing solutions.
• Strong programming skills in Python, R, or other scripting languages for data automation.
• Proven ability to lead teams and manage large-scale BI initiatives.
• Excellent problem-solving, strategic thinking, and stakeholder communication skills.
• Experience with machine learning, AI-driven analytics, or predictive modeling.
• Familiarity with data pipeline orchestration tools (Airflow, dbt, or similar).
• Knowledge of version control (Git) and CI/CD for data workflows.
• Background in Agile methodologies and project management.

Leadership & Soft Skills:

• Strong mentorship abilities and a passion for helping others grow.
• Ability to influence technical strategy without direct managerial authority.
• Effective communication skills to present complex ML concepts to diverse audiences.
• Problem-solving mindset and ability to work cross-functionally with different teams.

Compensation / Benefits

• Competitive compensation
• Company-paid medical, vision, dental, and wellness benefits for employees 
• Company-provided home office equipment
• Flexible vacation and sick days
• Team-oriented and supportive working environment   
• Company-sponsored events and swag

This position offers a base salary in the range of $140,000–$160,000 USD annually, depending on experience and location. Compensation may vary based on factors including geographic location, level of experience, skills, and performance. This salary range reflects base pay only and does not include any additional compensation such as bonuses, equity, or benefits.

OneSix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, familial status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Overview

• Recharge is looking for a hands-on engineering leader that will work with a squad of engineers focused on continually improving our merchant’s end user experience. You will be responsible for two squads - one working with data analytics products and experience and another focused on design systems and our merchant portal. You will be responsible for helping prioritize delivering new features, ensuring compliance with design patterns and continually leveling up your direct reports. You will be expected to stay close to the work. That means reading code, having opinions in MR reviews and knowing the difference between a hard problem and a stuck engineer.
• This is a cross-functional role. You’ll work across product, design, and data to keep things moving, build consensus when the path isn’t clear, and hold a high bar for quality and stability. You’ve shipped software before - that background isn’t a nice-to-have - it's how you earn trust with your team and make good calls under pressure.
• We’re also at an inflection point with AI tooling. We expect you to lean into that - not as a trend to acknowledge, but as a real opportunity to scale how a team works. If you’ve been actively experimenting with LLMs in your workflow, we want to hear about it.

What you’ll do

• Directly manage 6 engineers across two squads with distinct technical profiles
• Stay engaged in MRs, technical decisions and day-to-day engineering quality
• Actively unblock engineers - technically and organizationally
• Partner cross-functionally with product and stakeholders while protecting team focus and quality
• Experiment with and help establish AI tooling practices that scale your team’s output

What you’ll bring

• Prior experience shipping production software (preferably recently as an independent contributor)
• Comfort in React or Python codebases (preferably both!)
• Someone who reads the code, not just the ticket
• A bias to action - low tolerance for ambiguity sitting unresolved - you make the calls and move
• Genuine curiosity about how LLMs and AI tooling are changing how engineers work

Our Stack

• React, Python, Flask, Looker, CloudSQL/MySQL GCP, Splunk, Sentry

Interview recording & AI notetakers
To protect privacy, legal compliance, and interviewer/candidate experience, recording, transcribing, or using AI notetaker tools during interviews is not permitted without our prior written consent. Handwritten notes are welcome. If you need an accommodation (e.g., captions), email recruiting@getrecharge.com before your interview—we’ll arrange an approved solution.

Compensation 

Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.

• Hiring range in the US
  $196,000 USD - $245,000 USD

Application window anticipated to close: 6/01/2026. If you’re interested in this opportunity, please submit an application as soon as possible.

The Role

We’re looking for an innovative and strategic Head of Paid Social Media to lead and evolve our global social media presence across all platforms. This is a high-impact, cross-functional leadership role focused on performance marketing to drive full-funnel engagement and business growth.

Locations:

This position will require relocation to Lisbon, Portugal.

Job Type:
Office, on-site

Responsibilities:

• Lead the integrated global social media strategy across paid channels including Meta, TikTok, Instagram, X, LinkedIn, YouTube, Reddit, and emerging platforms.
• Manage and mentor a growing team of paid media buyers, content strategists, and community managers.
• Define and scale content strategy, working with Creative to deliver scroll-stopping, high-converting content tailored to each platform and audience segment.
• Oversee daily channel operations, from publishing and moderation to media buying and campaign optimization.
• Develop full-funnel social programs that align with brand, acquisition, and retention goals.
• Establish KPIs and reporting frameworks for both brand and performance metrics; continuously analyze performance and iterate.
• Champion community-building initiatives, influencer partnerships, and cultural moments that elevate brand relevance and customer loyalty.
• Collaborate cross-functionally with Creative, CRM, SEO, Product, and Data teams to ensure cohesion and amplification across channels.
• Drive innovation and experimentation, testing new formats, features, and emerging platforms to stay ahead of trends.
• Act as the voice of social internally, providing strategic direction and thought leadership to stakeholders and executives.

Qualifications:

• 7+ years of experience in social media marketing with at least 3+ years in a senior or leadership role overseeing paid strategies.
• Experience in iGaming is a must.
• Proven track record managing cross-platform strategies that drive both brand equity and business outcomes.
• Deep expertise in platform algorithms, social-first content formats, and community management best practices.
• Strong performance marketing acumen, including experience with ROAS-driven paid social campaigns.
• Strong leadership skills with a track record of building and nurturing high-performing teams.
• Proficient in social analytics and reporting tools such as Sprout, Brandwatch, Looker Studio, or native platforms.
• Exceptional communication skills and the ability to influence at all levels of an organization.
• Strategic thinker with creative sensibility and a deep passion for internet culture, trends, and storytelling.
• Bachelor’s or Master’s degree in Marketing, Communications, Business, or related field.

Looking for someone who knows that PPC doesn't stand for 'Pretty Please Click' but can make people do exactly that!

• Strategy & Planning

  • Build full-funnel paid search and social strategies aligned with pipeline, CAC, and LTV targets
  • Size opportunities and forecast ROI for campaign initiatives
  • Create effective account structures and roadmaps for performance improvement

  Execution & Optimization

  • Launch, monitor, and A/B test campaigns across Google, Microsoft, and emerging platforms
  • Drive continuous improvement in CTR, CVR, ROAS, and impression share
  • Optimize budget allocation and implement new platform features

  Analysis & Insight (about 15% of your time)

  • Use GA4 and Looker to identify performance trends and actionable insights
  • Translate complex data into compelling narratives for senior leadership
  • Develop reporting that highlights key metrics and opportunities

  Collaboration & Innovation (about 10% of your time)

  • Partner with Creative on ad copy and visual concepts
  • Coach junior team members on PPC best practices
  • Recommend new tools, betas, and channels worth piloting

• 2-5+ years of hands-on experience managing Google Ads campaigns (Search, Shopping, P-Max) and Google Tag Manager
• Demonstrated proficiency with bid automation strategies (Target ROAS, tCPA), audience segmentation, and feed management
• Proven track record of meeting or exceeding aggressive CAC, ROAS, or revenue goals in both B2B and B2C environments
• Strong analytical capabilities with expertise in Excel, Looker/Power BI, and performance analysis
• Growth mindset with a commitment to iteration, documentation, and knowledge sharing
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
• Bachelor's degree in Marketing, Business, or related field (or equivalent practical experience)

• Experience managing paid social campaigns across multiple platforms (LinkedIn, Meta, TikTok, Reddit)
• Proficiency with Microsoft Advertising platform and strategies
• Technical capabilities with scripting languages (Google Ads Scripts, SQL, Python)
• Experience with marketing automation platforms and CRM integration
• Industry certifications (Google Ads, Analytics, Meta Blueprint, etc.)

• Collaborative and innovative work environment
• Opportunity to work with diverse clients
• Work methodology that involves not letting clients take command of the creative process (rare, huh?)
• Career advancement pathways

If you meet these qualifications and are ready to contribute your expertise to a dynamic team, we encourage you to apply!