Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Support of mail servers and mail relays for eu-LISA core business systems (SISII and VIS).
• IT support, ranging from simple desktop and peripheral support to complex server and network issues.

Education:       

• Minimum 4 years of relevant education (master or equivalent) after the secondary school

Minimum Experience:

• Minimum 9 years of relevant professional experience

Additional needed qualification, knowledge and skills:         

• Server management, Operating System (OS) knowledge (UNIX, Linux, Windows)
• Virtual servers : VMware ESX would be an asset
• Administration of Backup & Storage systems (knowledge of HP backup & storage systems would be an asset)
• Network infrastructure services (print server, dns, ntp, etc.)
• Active Directory (AD) / LDAP Management
• Email and antispam systems
• Network Access Server (NAS) and Distributed file systems
• Public Key Infrastructure (PKI) systems
• Replication & Disaster recovery
• Document management systems
• Centralized deployment of software and updates
• HW/SW inventory management
• Software compliance monitoring and enforcement
• Monitoring systems (configuration, customisation, further development), NAGIOS infrastructure monitoring software knowledge would be an asset
• Centralized IT security policy management
• Excellent analysis and problem solving
• Prioritizing incidents, requests and changes
• Experience in managing highly available environments and multiple site support
• Familiar with ITIL/ITIL V3 concepts
• Script development skills (php, perl, csh, etc.)

TEAM INTRO

The ECOM team at Alma builds and maintains the payment integration plugins for the main CMS platforms in the market: PrestaShop, Adobe Commerce / Magento 2, WooCommerce, Sylius, and Salesforce Commerce Cloud, as well as the shared PHP library used across all these plugins.

We are looking for a senior technical support who will bring structured support to level up the team.

Reporting line: François Gomis [Engineering Manager, ECOM team]

Team composition: 1 senior developer + 2 mid-level developers

Why this mission is open now

The team is at a critical growth moment. Alma is implementing AI-driven development processes, and the technical foundations — code quality, test coverage, architectural rigour — need to be solid before the next phase of growth. There are no pre-defined project deliverables for this engagement: this is a time & materials mission, focused entirely on supporting the team's daily technical work.

Mission scope

This is not a classic backend developer or integrator role. We are looking for someone who:

• Has built CMS plugins from the ground up — not someone who installs or configures plugins
• Can work across 3 to 5 CMS platforms with genuine fluency in each one's architecture
• Brings a tech lead posture: setting the bar for quality, challenging approaches, and mentoring developers

What you will do

1. Maintain and raise code quality standards

• Conduct structured code reviews across all active CMS plugin repositories; identify architectural risks and document clear remediation paths
• Define and enforce best practices for native PHP OOP, design patterns, and CMS-specific module architecture (PrestaShop hooks, Magento 2 module system, WordPress hooks…)

2. Upskill the team through hands-on pair programming

• Run regular pair programming sessions with mid-level developers on real production tasks, adapting your approach to each developer's level and knowledge gaps
• Build a shared understanding of plugin development fundamentals across the team — and help developers own their technical choices over time

3. Support technical reflection and ticket decomposition

• Participate in refinement sessions and help break down complex technical subjects into clear, actionable tickets
• Challenge technical approaches during design discussions and introduce or reinforce TDD and unit testing practices across the plugin codebase

4. Transfer knowledge and set the team up for long-term autonomy

• Document architectural decisions, patterns used, and CMS-specific implementation choices
• Facilitate knowledge-sharing sessions (tech talks, written guides) on high-impact topics — and continuously adapt your support approach to accelerate the path to full team autonomy

What we are looking for

Must have

• Native PHP mastery (OOP, design patterns) specific to CMS plugin development — not just framework-based PHP. Experience limited to Laravel or Symfony alone will not be sufficient; we work with CMS-native mechanisms (PrestaShop hooks, Magento 2 module system, WordPress hooks…)
• Hands-on CMS plugin development experience on at least 2 of the following: PrestaShop, Adobe Commerce / Magento 2, WooCommerce
• Unit testing expertise: ability to implement, structure and improve test coverage in a real-world plugin codebase
• Tech lead posture: ability to set quality standards, challenge technical approaches, and drive team-wide improvements not just execute tasks
• Pedagogy and knowledge transfer

Nice to have

• Experience on additional CMS platforms: Sylius, Salesforce Commerce Cloud
• JavaScript proficiency (used in frontend plugin components)

Mindset & ways of working

• You're comfortable working in a régie (time & materials) context.
• You bring structure without rigidity.
• You're at ease working with developers at different levels, and you adapt your communication and teaching style accordingly
• Comfortable communicating in French (team language) for daily collaboration

Tools you will use

• PHP (native, 8.x)
• JavaScript (ES6+)
• CMS platforms: PrestaShop, Adobe Commerce / Magento 2, WooCommerce (+ Sylius, SFCC)
• PHPUnit (or equivalent unit testing framework)
• Git / GitHub (code review, PR workflow)

OUR VALUES

• Raise the bar
• Do the right thing
• Test, Learn, Repeat
• Make it happen
• Lead with humility

DIVERSITY & INCLUSION

At Alma, we're committed to fostering an environment where diversity and inclusion are at the heart of our values. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome.

As an equal opportunities employer we make sure the application process and our workplace is for everyone.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Engineering Manager - Digital for People (F/H)

Contexte de la mission

Tu rejoins l'équipe Digital for People, au cœur de la transformation digitale des ressources humaines de Décathlon. Ta mission principale concerne l'initiative stratégique Decathlon University, une plateforme dédiée à l'apprentissage et au développement des compétences de nos collaborateurs à travers le monde.

Dans un contexte de croissance internationale, tu prends la responsabilité managériale de l'équipe d'ingénierie (composée de Staff Engineers, Tech Leads et Développeurs). Ton rôle est clé pour aligner la stratégie technique avec la vision produit globale, tout en faisant grandir tes collaborateurs dans un environnement technologique riche (Cloud GCP, Microservices).

Objectifs et livrables

En tant qu'Engineering Manager, tu portes la responsabilité du "Build", du "Coach" et du "Support" de ton équipe. Tes objectifs se déclinent sur trois axes majeurs :

1. Management & Développement des Talents (People)

• Coaching et Croissance : Accompagner chaque membre de l'équipe dans son évolution professionnelle et son plan de carrière via des 1:1 réguliers et des plans de formation.
• Recrutement & Onboarding : Piloter le recrutement des nouveaux talents et garantir leur intégration réussie pour construire une équipe performante et équilibrée.
• Animation d'équipe : Fédérer le collectif, assurer un climat de confiance et de bien-être au travail.

2. Stratégie Technique & Excellence Opérationnelle (Tech)

• Alignement Stratégique : Garantir que les choix techniques de l'équipe respectent les standards de Decathlon Digital (Data, Sécurité, Qualité) et la roadmap "United".
• Architecture & Qualité : En collaboration avec le Tech Lead et les Staff Engineers, challenger les stratégies techniques, animer les revues d'architecture et s'assurer de la maintenabilité et de la sécurité des solutions.
• Vision Transverse : Contribuer aux initiatives techniques globales (Tech Radar, Maturity Matrix) et faciliter le partage de connaissances inter-équipes.

3. Delivery & Collaboration (Delivery)

• Pilotage du Delivery : S'assurer, en binôme avec les Product Managers, que les projets sont livrés avec succès, dans les délais et avec le niveau de qualité attendu.
• Gestion de l'ambiguïté : Apporter de la clarté et de la vision lorsque les besoins sont flous, et faciliter la prise de décision.
• Organisation Agile : Optimiser les processus de développement et la productivité de l'équipe dans un cadre agile.

Votre profil

• Expérience : Tu disposes d'une expérience significative dans le développement logiciel (background technique solide requis) et d'une première expérience réussie dans le management d'équipe technique.
• Langues : Anglais courant (écrit et oral) impératif. Tu es à l'aise pour interagir quotidiennement dans un contexte international.
• Leadership : Tu sais "diriger par l'exemple" (lead from the front). Tu as d'excellentes compétences interpersonnelles pour communiquer efficacement avec le Produit, le Design et l'Ingénierie.
• Compétences Techniques : Tu dois être à l'aise sur les enjeux des architectures modernes (Microservices, Cloud, API) pour être capable de challenger les choix techniques de l'équipe.
• Mindset : Tu es orienté(e) solutions, tu as le sens du service et tu places l'humain au cœur de tes préoccupations.

Cadre de Jeu

• Environnement Technique :
• Architecture : Microservices (Java/PHP), API REST.
• Data & Messaging : Kafka, PostgreSQL.
• Infrastructure & DevOps : GCP, Kubernetes, Docker, Terraform, GitHub Actions (CI/CD).
• Observabilité : Datadog.
• Organisation : Agile Scrum (Daily, Retro, Grooming)
• Localisation : Poste basé sur notre site du Jardin des Plantes à Lille.