Senior UX / User Experience Researcher

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

What we’re looking for

The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. 

Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights.  Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities.  

The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders.  

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada

Relocation assistance may be available. 

Responsibilities

• Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives.  
• Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include  experiments, t-tests, A/B tests, and other data analysis.
• Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions.  
• Facilitate workshops and collaborative sessions to assist customers in articulating business needs. 
• Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors. 
• Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations.
• Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs.
• Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements. 

Qualifications

• 7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies.
• Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing).
• Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
• Focused interest in growing into the generative research insights arena of UX. 
• Ability to independently drive multiple concurrent projects in an agile environment.
• Experience in complex B2B SaaS or enterprise platforms with multiple personas.  
• A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes. 

Preferred Skills (Additional skills that are a plus to have):

• Working knowledge of Figma. 

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The Role

Exciting career opportunities are on the horizon! Schonfeld will open a wide range of roles across many offices and many departments this August for the Class of 2027. Whether your passion lies in investing, technology, data, operations, or corporate functions, you’ll find dynamic positions that let you make an immediate impact and grow alongside our world-class team. Keep an eye on our careers page and be ready to apply when postings go live—you won’t want to miss the chance to build your future with us.

Our Internship

Kick-start your career in finance with the Schonfeld Internship! Over the course of 12-16 action-packed weeks, you will have the opportunity to build solutions that tackle real-world challenges and leave a lasting impact on the firm. As an intern, you’ll join a close-knit team that is ready to support your growth and accelerate your career. We will pair you with a dedicated manager and a mentor who’ll guide your development over the course of the internship and beyond. Throughout the program, you will have the chance to connect with senior leaders through a series of learning sessions, attend hands-on skills workshops, network at social events and get a behind-the-scenes look at how various functions power the firm. We’ll empower you to bring your ideas to life and make an impact.

Who We Are 

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.

Our Culture 

At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

The annual base pay for these role is expected to be between $45,000 and $150,00 which will be prorated based on internship role,  start and end date. The expected base pay range is based on information at the time this post was generated. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications and experience and level of education.

The Role

We are seeking to hire an exceptional individual to join our Legal Team at Schonfeld. You will have the opportunity to work within two of the Legal Team’s practice areas:  Portfolio Management (PM onboarding/offboarding/counseling) and Capital Development & Investor Relations.  You will function in a lead capacity and address a wide variety of legal issues. This is a dynamic opportunity to partner with senior management and to blend your legal acumen with your desire to get closer to the business.

What you’ll do 

Your primary focus will be:

• Drafting, negotiating and interpreting various contracts directly with our portfolio managers (most commonly, investment management agreements, employment agreements and deeds), as well as handling related onboarding and offboarding matters.
• All facets of fund formation and capital development, including launching new investor-facing products, updating existing fund documents, preparing and reviewing side letters, maintaining fund side letter logs, negotiating placement agent agreements, and assisting with investor queries and communications.
• Help to spearhead strategic transactions, private equity transactions, loan documents and regulatory matters.
• Partnering closely with our stakeholders in other departments in furtherance of the above goals, including the Firm’s CEO/CIO, COO and CFO, as well as the strategy heads, business development teams and our capital development team.
• Managing outside counsel and other advisers.

What you’ll bring

What you need:

• J.D. from an accredited law school and admittance to a state bar.
• At least 8-10 years of experience in the investment management/funds practice area.
• In-house experience is preferred but not required.
• Superior legal analytical and drafting skills.
• Superior organization, communication and interpersonal skills.
• Ability to prioritize and handle urgent competing workstreams.
• Ability to work both independently and collaboratively in a demanding, fast-paced and fluid environment while maintaining superior rigor and attention to detail.
• Ability to build trust and maintain positive working relationships with internal and external stakeholders at all levels.
• Interest or experience in identifying and implementing AI tools to assist the legal team more broadly.

Who we are

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.

Our Culture

At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

The base pay for this role is expected to be between $250,000 and $275,000. The expected base pay range is based on information at the time this post was generated. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience.

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Da Vinci is looking for experienced quants to join a highly skilled, collaborative team in solving complex problems. You will play a key role in ensuring our operations perform at the highest level possible, working to achieve our goal of building one of the best proprietary trading firms in the world.

Are you looking for an exciting and dynamic work environment, where employees are given the freedom to come up with great ideas and the space to push these to completion? Then this is your once-in-a-lifetime opportunity to be part of a successful and fast-growing company.

Responsibilities

Depending on your background and focus, your responsibilities may include:

As a Quant Trader

• Generate profits, trading by position taking and market making
• Manage and monitor trading risk in real-time
• Develop and refine strategies for both existing and new markets
• Optimize desk performance, devise new trading strategies and improve trading infrastructure

As a Quant Researcher:

• Analyze large datasets to identify trading opportunities
• Develop tools that translate data analysis results into useful inputs for trading
• Build and back test quantitative models and strategies
• Collaborate with traders and developers to bring strategies to production
• Explore new markets and refine existing models and tools

As a Quant Developer:

• Design and implement high-performance trading systems and tools
• Collaborate with researchers and traders to translate ideas into robust, scalable code
• Improve infrastructure, latency, and deployment workflows
• Ensure reliable operation in live trading environments

Requirements

• 3 to 10 years of experience in a quantitative role (trading, research, or development) at a prop shop like ours or similar
• A strong academic background in Mathematics, Physics, Engineering, Computer Science, or a related field
• Deep understanding of financial markets and/or algorithmic trading (especially for trading roles)
• Proficiency in programming (Python, C++)
• A strong analytical mindset, attention to detail, and a desire to continuously improve
• Excellent communication skills and a team-oriented approach
• A proactive, entrepreneurial attitude and comfort working in a fast-paced, evolving environment

Benefits

• Base salary of 140 USD, with total compensation (including performance-based bonus) expected to be 500k + USD annually
• Outstanding performance is also rewarded with shareholding in the company
• Relocation package when moving across states
• Comprehensive benefits package including medical, dental, and vision insurance
• 25 vacation days each year
• Meals during work hours
• Social events and after-work drinks