Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

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Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About the role

We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. This role will be based in our Cairo office and will be an onsite role.

Your Responsibilities

1. Strategy & Governance

• Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards.
• Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support).
• Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.

2. Team Management

• Lead a team of quality specialists and auditors.
• Define team capacity models and performance scorecards.
• Embed regular calibration sessions with Ops, Training, and Product.

3. Framework & Tools

• Lead the implementation or optimization of the quality management system.
• Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business.
• Collaborate with BI to build quality dashboards.

4. Insights & Continuous Improvement

• Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps.
• Translate quality findings into training needs, content updates, process changes, and product feedback.
• Present weekly/monthly findings in WBRs and QBRs with action plans.

5. Stakeholder Collaboration

• Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes.
• Drive cross-functional alignment on remediation plans for systemic quality defects.
• Support new initiatives with tailored QA tracking

Your Expertise

Experience

• 5+ years in customer experience quality management, preferably in fintech or tech support environments.
• Proven track record of designing and scaling QA programs, including calibration and performance insights.
• Experience leading teams across multiple geographies or third-party vendors.
• Exposure to COPC, ISO 9001, or other quality management standards is preferred
• Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems.

Skills

• Deep knowledge of QA tools, contact center metrics, and audit methodologies.
• Strong analytical and storytelling capabilities; able to turn raw QA data into business insights.
• Excellent communication, stakeholder influence, and change management skills.
• Advanced English in both written and verbal communication.

Mindset

• Obsessed with operational excellence and customer outcomes.
• A problem-solver who challenges the status quo and leads with data.
• Builder mentality, you don’t wait for frameworks, you create them

About WPP Media

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

Role Summary and Impact

We are seeking a Full-Stack SEO Engineer / Technical SEO Developer to join our SEO department in Cairo. This senior executive-level role reports directly to the SEO Manager and is ideal for someone with hands-on experience implementing technical SEO at scale across multiple client websites and web applications.

You will partner with SEO strategists, analytics, and engineering stakeholders to turn recommendations into shipped improvements covering crawling and indexation, performance, structured data, rendering, and measurement. You will work across a variety of CMS and tech stacks, including Drupal, ASP.NET environments, React.js front-ends (e.g., Next.js), and Adobe Experience Manager (AEM), ensuring SEO requirements are implemented consistently and at scale.

• Implement and maintain technical SEO solutions across client websites and web apps (crawlability, indexation, internal linking, canonicals, hreflang, redirects, pagination, faceted navigation).
• Build and optimize front-end and back-end features with SEO considerations (routing, templates, metadata systems, internationalization).
• Improve site performance and Core Web Vitals (INP, LCP, CLS) through code-level optimizations (bundling, caching, CDNs, image strategies, SSR/CSR decisions).
• Implement SEO enhancements across different CMS and stacks including Drupal, ASP.NET, React.js (SSR/SPA), and Adobe Experience Manager (AEM).
• Develop and maintain SEO automation scripts and pipelines for audits, monitoring, and reporting (Python/Node), including data pulls from GSC/GA4 and crawl tools.
• Implement structured data (JSON-LD) at scale and validate integrity (entity consistency, rich results eligibility).
• Support technical audits and execute fixes with clear QA, release tracking, and post-deployment verification.
• Collaborate with developers and platform owners to embed SEO requirements into templates, components, routing, and publishing workflows.
• Monitor SEO KPIs, contribute to insights, and troubleshoot ranking and traffic issues using root-cause analysis.
• Leverage AI-powered SEO tools and automation workflows to streamline testing, documentation, and decision-making.
• Stay current with SEO trends, algorithm updates, and emerging web technologies.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• 3+ years of hands-on experience in technical SEO implementation (agency or multi-site environment is a plus).
• Strong full-stack development skills using a mix of JavaScript/TypeScript, Python and/or Node.js, and modern web frameworks.
• Practical understanding of crawling and indexation, site architecture, international SEO, redirects, canonicalization, pagination, internal linking, and faceted navigation.
• Experience improving performance and Core Web Vitals, including caching strategies, asset optimization, and image and video delivery.
• Experience implementing and validating structured data (JSON-LD) and maintaining scalable metadata systems.
• Familiarity working across multiple CMS and frameworks, including Drupal, Adobe Experience Manager (AEM), ASP.NET-based platforms, and React.js (including SSR/SPA rendering considerations).
• Strong debugging and QA skills (Chrome DevTools, server logs, crawler outputs, rendering checks).

Nice to Have

• Experience with SSR/SSG frameworks (e.g., Next.js) and understanding rendering implications for SEO.
• Experience delivering SEO in enterprise setups (e.g., AEM, multi-site architectures) and modern web apps (React/Next.js), including performance trade-offs.
• Familiarity with cloud and DevOps basics: Git, CI/CD, CDNs, caching headers, and monitoring.
• Hands-on experience with SEO tooling such as Screaming Frog, Sitebulb, JetOctopus, Google Search Console, GA4, SEMrush, or Ahrefs.
• Exposure to AI-driven SEO platforms and automation tools for auditing, reporting, or content optimization.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.