Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Location: United States (Remote with Travel)

Clearance Requirement: Active DoD TS/SCI Clearance - With CI or Lifestyle Poly

The Opportunity
Armis is seeking a Senior Sales Engineer (SE) – Intelligence Community (IC)/DoD with an active Top Secret clearance and current CI or Lifestyle Polygraph. This customer-facing role requires 6-8+ years of IC-focused experience in networking and cybersecurity sales engineering experience. The position requires hands-on technical competency to support: installation, configuration, troubleshooting, and documentation of the pre-sales cycle. Candidates must be DC metro-based and comfortable with frequent travel.

What You'll Do

Work closely with Account Executives, prospects, and customers to:

• Deliver virtual and in-person technical demonstrations of Armis solutions
• Deploy, configure, and manage proof-of-value (POV) installations that showcase Armis capabilities that align to customer pain points and use cases
• Troubleshoot complex network environments, integrating APIs and third-party products, and ensure successful technical outcomes to the opportunity
• Lead technical training sessions on Armis solutions 
• Design and deliver organized technical project plans that manage customer and Armis deliverables, requirements, and expectations for PoV engagements
• Support marketing initiatives, conferences, and speaking engagements as a technical subject matter expert
• Address prospect and customer needs with clear and effective verbal and written communication, including formal technical responses to queries and RFPs
• Travel frequently across the DC metro area and to federal sites as required (up to 40%)

What We Expect

Education & Clearance:

• BS in Computer Science, Engineering, Cybersecurity, or related discipline (or equivalent experience/certifications)
• Active TS/SCI Clearance Required (with ability to obtain Lifestyle polygraph)

Technical Skills:

• Proven experience selling and engineering cybersecurity solutions (SaaS and on-premises) into DoD and IC environments
• Strong understanding of networking fundamentals: routing, switching, VLANs, subnets, ports and protocols, and port configuration
• Hands-on expertise with RHEL and Linux administration, containers, bare-metal builds, and system integration
• Proficiency with REST APIs, scripting, and automation (Python preferred; Bash or PowerShell acceptable)
• Familiarity with ATO/IATT 
• Working knowledge of cybersecurity frameworks such as: NIST 800-82, RMF, DISA STIGs, etc.
• OT/ICS experience considered a strong plus
• Familiarity with Application Security and CI/CD pipelines
• Familiarity with Security Operations Center activities to include Threat Hunting and adversary tactics techniques and procedures
• Vulnerability management expertise including ACAS, Tenable/Nessus, CVEs, patch management, and CISA KEV catalog

The salary range guidance for this position is: $160,000-$210,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.

We are looking add a Sales Engineer supporting the Mid Atlantic Region (DMV) to be the technical resource for Cato Network’s field sales force. In this role, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our solutions. You should be skilled at building relationships and explaining technology and product positioning to both business and technical users as well as passionate about understanding technical issues to ensure complete customer satisfaction through all stages of the sales process. 

Responsibilities

• Provide technical validation of Cato Networks solutions to prospects
• Development and delivery of product demonstrations
• Presenting the product to customers and at field events such as conferences, seminars, etc.
• Respond to functional and technical elements of RFIs/RFPs
• Convey customer requirements to Product Management teams
• Travel throughout sales territory 

Requirements 

• 4+ years of Pre-Sales or Consulting experience working with network and/or cloud security products in a customer-facing role
• Proven track record in software sales
• Comprehensive understanding of networking technology, including: 

○  LAN and WAN technologies 

○  Switching and routing 

○  Security (Firewalls and Filtering technologies) 

○  Cloud 

• Strong presentation skills and written communication in emails, RFPs, and reports
• Organized, analytical, creative and adaptive in approach and finding solutions

At Armis, our Sales Engineers (SE) serve as the linchpin of every prospect engagement. Working closely with our prospects to demonstrate the value of the Armis agentless platform via console demonstrations, proof-of-value deployments, and targeted training sessions.

What you'll do...

Work closely with our prospects to:

• Provide virtual and in-person technical demonstrations
• Deploy proof-of-value installations
• Lead technical training sessions based on POV findings
• Support marketing activities, conferences, speaking engagements
• Consistently and cogently address our prospects needs through astute verbal and written communication skills
• Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
• Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
• Develop prospect facing documentation
• Expected to travel up to 40% of the time on average (can vary by region)

Education:

• BS degrees in computer science, MIS, or equivalent experience required

Experience:

• 5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
• 5+ years of experience in customer-facing or customer support positions
• Solid understanding of networking concepts and technologies
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's.

Knowledge in one or more of the following:

• IoT, OT, IoMT
• Wireless technologies (WLCs, Meraki, Aruba, etc.)
• Linux Operating Systems
• Virtualized environments
• Network knowledge
• Utility Scripting (Python preferred)