Per Scholas is seeking an IT Support instructor to become a member of our  Training Team. The ideal candidate is a detail-oriented, problem-solving individual with strong technical and instructional skills, demonstrates the ability to adapt quickly to a dynamic environment, and maintains a strong sense of accountability. To succeed in this role, candidates must be business-minded within our mission focus and excel in instructional delivery that meets clients’ and learners’ high expectations.

WHAT YOU’LL DO 

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum
• Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials. 

WHAT YOU’LL BRING TO US

Instructional Skill Sets

• 1-3 years of teaching or training experience 
• Strong technical background; able to grasp and convey highly technical subject matter
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills

Required Skill Sets 

• Proficient understanding of IT support fundamentals, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, MacOS, and Linux.
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements.

Preferred Skill Sets 

• Experience in diagnosing, repairing, and maintaining various computer hardware, including desktops, laptops, and peripheral devices.
• Ability to install, configure, and troubleshoot operating systems like Windows, Linux, and macOS, including knowledge of file systems, drivers, and system optimization.
• Experience in setting up and managing both wired and wireless networks, with a deep understanding of IP addressing, subnets, routing, and network troubleshooting tools.
• Experience in configuring, troubleshooting, and securing mobile devices across various platforms, including Android and iOS.
• Experience in setting up and managing Windows Server environments and roles such as Active Directory, DHCP, and DNS.
• Experience in designing and implementing Group Policy to manage user environments, system settings, and software installations across an organization.
• Experience in understanding and managing server storage solutions, including RAID configurations and different disk types.
• Experience in implementing backup strategies on Windows Server and restoring data or system states when necessary.

Professional Qualifications 

• Bachelor's degree (or equivalent practical/industry experience). 
• Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities. 
• Excellent written communication, presentation, and customer service skills.
• Solid understanding of business needs.
• Strong evaluation and data management skills.
• Prior knowledge or background in IT (if minimal, a desire and willingness to learn what’s needed) and a passion for technology is a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
• Relevant industry certifications, such as CompTIA A+ (1200 Series) , Network+, or others.
• At least three years of experience in an IT support role.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are a life-long learner.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and learn new tools quickly. 
• You are detail-oriented, with exceptional organizational management skills.
• You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
• You are adept at managing your time and balancing multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Compensation 

For this role specifically, we are targeting a salary range of $60,000 - $65,000, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

LI#- Onsite 

Location: United States (Remote with Travel)

Clearance Requirement: Active DoD TS/SCI Clearance - With CI or Lifestyle Poly

The Opportunity
Armis is seeking a Senior Sales Engineer (SE) – Intelligence Community (IC)/DoD with an active Top Secret clearance and current CI or Lifestyle Polygraph. This customer-facing role requires 6-8+ years of IC-focused experience in networking and cybersecurity sales engineering experience. The position requires hands-on technical competency to support: installation, configuration, troubleshooting, and documentation of the pre-sales cycle. Candidates must be DC metro-based and comfortable with frequent travel.

What You'll Do

Work closely with Account Executives, prospects, and customers to:

• Deliver virtual and in-person technical demonstrations of Armis solutions
• Deploy, configure, and manage proof-of-value (POV) installations that showcase Armis capabilities that align to customer pain points and use cases
• Troubleshoot complex network environments, integrating APIs and third-party products, and ensure successful technical outcomes to the opportunity
• Lead technical training sessions on Armis solutions 
• Design and deliver organized technical project plans that manage customer and Armis deliverables, requirements, and expectations for PoV engagements
• Support marketing initiatives, conferences, and speaking engagements as a technical subject matter expert
• Address prospect and customer needs with clear and effective verbal and written communication, including formal technical responses to queries and RFPs
• Travel frequently across the DC metro area and to federal sites as required (up to 40%)

What We Expect

Education & Clearance:

• BS in Computer Science, Engineering, Cybersecurity, or related discipline (or equivalent experience/certifications)
• Active TS/SCI Clearance Required (with ability to obtain Lifestyle polygraph)

Technical Skills:

• Proven experience selling and engineering cybersecurity solutions (SaaS and on-premises) into DoD and IC environments
• Strong understanding of networking fundamentals: routing, switching, VLANs, subnets, ports and protocols, and port configuration
• Hands-on expertise with RHEL and Linux administration, containers, bare-metal builds, and system integration
• Proficiency with REST APIs, scripting, and automation (Python preferred; Bash or PowerShell acceptable)
• Familiarity with ATO/IATT 
• Working knowledge of cybersecurity frameworks such as: NIST 800-82, RMF, DISA STIGs, etc.
• OT/ICS experience considered a strong plus
• Familiarity with Application Security and CI/CD pipelines
• Familiarity with Security Operations Center activities to include Threat Hunting and adversary tactics techniques and procedures
• Vulnerability management expertise including ACAS, Tenable/Nessus, CVEs, patch management, and CISA KEV catalog

The salary range guidance for this position is: $160,000-$210,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Please click here to review our privacy practices.

POSITION TITLE: Manager, Talent Solutions

LOCATION: Chicago, Cincinnati, Columbus, Detroit, Indianapolis, St Louis, Greater Boston, Bronx, Newark NJ, Philadelphia, Pittsburgh, Atlanta, Baltimore, Charlotte, NCR, Orlando, Dallas, Denver, Phoenix, Houston, Los Angeles, Seattle. 

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Manager, Talent Solutions to cultivate a pipeline of employers that can hire multiple Per Scholas graduates for IT jobs.  The role is a unique opportunity to raise awareness about Per Scholas in the business and employer community and build sustainable talent pipelines between employers and our graduates.  

The successful candidate will have strong marketing, sales, and business development experience, preferably in technology, talent acquisition, and human resources. Success in this role will be measured by achieving 100+ employment opportunities annually and meeting the team’s monthly and yearly talent placement goals.

WHAT YOU’LL DO :

• Develop a new enterprise-level employer business development strategy with internal and external stakeholders. This will include sector and occupational analysis and informational interviews with existing employer partners and Per Scholas colleagues.
• Cross-sell other options for engagement with Per Scholas, including customized training opportunities and training and development services
• Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the market and our competitors.
• Implement a local, enterprise-level strategy to sustainably secure 5-10 employer accounts who will commit to 7 or more hires annually across multiple business lines, focusing on job placements in IT support, software engineering,  cybersecurity, and entry-level cloud roles. This will include an entire sales cycle from networking and prospecting through initial stage relationship management to successfully landing and fulfilling a volume job order, with high employer satisfaction.
• Build professional, working, and consultative relationships with clients within Metro Atlanta by developing a nuanced understanding of the industry's unique client/business needs.
• Work closely with the Director of Talent Solutions, career coach, and instructors to ensure students are matched to appropriate job opportunities.
• Manage accounts to provide the highest level of customer satisfaction
• Maintain real-time records in CRM (Salesforce.com) and active communication with clients
• Additional tasks and projects assigned by your direct manager. 

WHAT YOU’LL BRING TO US:

Professional Qualifications

• A bachelor’s degree (or equivalent relevant experience) and at least two years of Talent Acquisition, Sales, Human Resources, or Business Development experience, with a proven track record of closing multiple deals leading to repeat clients or an equivalent combination of education and experience.
• Experience presenting to senior executives (C-Level), operational managers as well as technical and non-technical staff
• Success in leading and executing the sales process with expert sales, organizational, business, and professional skills
• Consultative selling and relationship management skills to drive results with clients
• Expert business knowledge to understand the business needs that drive clients to hire Per Scholas graduates
• A deep understanding of the IT industry’s talent/workforce needs, current staffing, and future growth trends, as well as connections within the employer landscape in the Atlanta area
• Demonstrated creativity in the development of solutions to diverse customer needs, including requirements documents, statements of work, and contracts
• Track record of excellent relationships with partners and executives

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with excellent written, presentation, and public speaking skills.
• You are highly organized and detail-oriented, able to manage multiple tasks and projects with consistent follow-through. 
• You are self-directed, analytical, and comfortable making decisions to adapt strategies and processes based on current conditions.
• You are tech-savvy and enjoy keeping current on trends
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

For this role specifically, we are targeting a salary of 55,000 with a range between $50,000 and $60,000. The salary difference is typically determined by several factors, including geography in which the selected candidate resides and alignment with qualifications and experience.