MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed. 

Once considered ramped, they will transition to a permanent (Tuesday to Saturday) 9am-6pm work week (with 3 in-office days) to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Your non-negotiables should be your first couple of bullets and your nice to haves lower

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273390465

We are looking for a Senior Developer Advocate to join our Developer Relations team. In this role, you will focus on engaging SMB customers to help accelerate their success on Atlas and unlock the full potential of the document model, creating inspiring resources and content, and collaborating with a global team of skilled Developer Advocates.

You will empower developers—from startups to fast growing SMBs—to integrate advanced data capabilities into their applications and solutions. If you are passionate about helping developers build, launch, and scale their applications, we invite you to join us in shaping the future of development on MongoDB.

Our Developer Relations teams are distributed across the globe, with most members working remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube, Dev, and Medium.

This role can be based out of our Dublin office.

Candidate Profile

At the foundation of your passion and expertise is a love to equip others. Our ideal candidate will have at least 3 years of experience in a developer, support, or solutions role. They will have 5+ total years of experience through any combination of builder role (such as data scientist or developer), educator role (such as developer advocate or developer educator), or customer-facing role (such as solution architect). 

You are an effective teacher who can explain complex topics in a simple and easy-to-understand way. You will also develop a strong understanding of MongoDB's core capabilities, data modeling, and emerging trends in our industry. You will guide users to discover the increasing capabilities of our platform including Vector Search and Voyage AI. 

Though the expertise you bring will be unique, our team is built to work together to share knowledge and help each other grow. You will work with your peers and with cross-functional teams (Product, Marketing, Analytics, etc)  at all levels, asynchronously and across time zones, supporting peer reviews of code, demos, sessions, and other content. You should have a genuine passion for equipping other developers to be more productive and successful. 

Position Expectations

• Develop an expertise understanding of core MongoDB database functionality and Atlas features such as Search, Vector Search, Data Federation, Online Archive, and Streaming
• Develop and deliver workshops, webinars, and design reviews for both general audiences as well as for specific customers in order to enable their creation of MongoDB document schemas for their specific workloads
• Communicate insights gathered from developer engagement, through code and content, to inform team members and enable other developers
• Create technical content to evangelize and educate developers across various formats and channels
• Deliver virtual and in-person developer enablement sessions to audiences of up to 400 developers

Requirements

• Experience in creating effective developer-focused code and content
• At least 5 years of experience in both customer-facing and developer-centric roles such as Technical Support, Solutions Architecture, Developer Relations, working with development teams in the design of high performance, scalable database implementations
• At least 3 years of experience (or the equivalent) of consulting with development teams as a non-member of the team
• Proficiency with at least one of the languages most popular with our customers (Java, Python, Javascript)
  Familiarity with 2 or more of the languages popular with our customers (Java, Python, Javascript or Typescript, C#, Rust, PHP)
• Strong presentation skills (both in-person and virtually), with ability in conducting live streams, and public speaking at events
• Written and spoken English language proficiency
• Ability and willingness to travel (up to 10%) primarily within the UK, Europe, and attend team meetings.
• Ability and willingness to shift working schedule to accommodate overlap with US or Asia timezones
• Experience specifically with MongoDB or similar NoSQL/document databases is a plus. 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263325009

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Position: 

We are seeking a Technical Success Manager to own long-term client relationships with FastSpring's most technically sophisticated, high potential clients. These are businesses who have advanced technical, product or operational complexity and play a key strategic role in FastSpring's present and future success. This role will serve as the primary owner of these accounts, with ownership over both the technical and business elements of the relationship. FastSpring is looking for a candidate who can act as a hands-on technical partner, able to invest in fully understanding our customer's business and integration, and maintain highly engaged customer relationships. 

This is a key role in a new team, complementing an existing Customer Success department. This position will also work closely with FastSpring's Customer Success Engineering team, and collaborate with them in their work with a broader range of managed clients.

Independent and proactive problem-solving is expected, with a high degree of organization, creativity and end-to-end responsibility. The candidate will work cross-departmentally, representing our customers in conversations with key internal departments such as Product, Engineering, Marketing, Sales, etc. The customers the Technical Success team work with have close relationships with FastSpring's leadership, and consequently the TSM role will work closely with executive level leadership. 

This position reports to the Senior Manager of Technical Success and is based in Dublin, Ireland. The FastSpring Sales department has an office in Dublin, and while some time spent with that team is encouraged, remote working is allowed and there is no obligation to work on location. The candidate is expected to be able to occasionally travel onsite to client location, or to internal events internationally.

Responsibilities:

• Serve as the primary relationship manager and contact for FastSpring's more technically sophisticated and engaged clients. These are accounts that require a high degree of ownership, collaboration and a deep understanding of their business and solution end-to-end. The focus of this role is fully owning the relationship with these clients on a day-to-day basis.
• Provide actionable guidance, solution recommendations, integration and domain expertise, and proactive technical leadership.
• Connect technical needs to business outcomes, ensuring that technical engagement and solutions directly support long-term customer revenue goals and growth.
• Translate client technical requirements or challenges into short-term Product & Engineering feature requests or bug fixes as well as long-term input into FastSpring's strategic roadmap.
• Collaborate with the broader Customer Success Engineering and Customer Success teams in their client work, leveraging each other's experience and expertise to support clients. Share best practises and technical insights to strengthen the Customer Success team as a whole.
• Proactively identify, forecast and progress commercial opportunities with FastSpring's managed clients.
• Lead executive business reviews on a regular cadence with clients.
• Operate cross-departmentally, working closely with FastSpring's Success, Support, Sales, Marketing, Finance, Product and Engineering departments.

Qualifications & Experience:

• 3–5 years in a customer-facing technical role (TAM, TSM, or Sales Engineering), ideally in a B2B SaaS environment.
• Communication: proven ability to translate complex technical concepts to non-technical stakeholders (and vice versa). Strong internal communication skills are a must, especially using online collaboration tools such as Slack and email.
• Problem Solving: ability and mindset to creatively and quickly investigate issues, problems or to test out suggestions before presenting to a customer or before escalating to FastSpring's engineering team. Candidates must be comfortable using logs, writing quick test code, investigating API responses and troubleshooting independently.
• Project Management: experience managing multiple projects or accounts simultaneously with a high degree of organization.
• Data literacy: experience building and working with data queries, pulling and analysing reports and data, deriving insights and compelling narratives from that data to share with clients (or internal stakeholders).

Tools & Technology:

Required:

• Front-end: HTML, CSS, JavaScript required; SPA experience (ReactJS, Vue, etc).
• Back-end / APIs: should be comfortable with server-side development: webhook listeners, API calls, experience with at least one back-end framework such as Node.js, PHP, .NET, etc.
• Productivity & Collaboration: Slack, Google Workspace, Zoom (or equivalent tools.
• Analytics/Data: Looker, SQL or other equivalent business intelligence/data analysis tool or language.

Nice to have:

• Payment domain knowledge: familiarity with payments landscape and payment methods, card processing, transaction lifecycle, fraud, 3DS, tokenisation, subscription management, compliance, etc.
• Business & Engineering Tooling: Salesforce, Gong, Jira, Confluence
• eCommerce & Analytics: payment gateways, Google Analytics/Google Tag Manager

AI: confident but considered usage of LLM AI systems to enhance work, research, investigate issues, expedite development, etc.

Compensation: This role offers a base salary range of €59,000 to €70,000, with an additional 15% performance-based bonus opportunity, bringing total on-target earnings (OTE) to €67,850–€80,500 depending on base salary placement.

Hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

Please note: This role is offered as a fixed-term contract for 2 years.

JOB PURPOSE

We are looking for someone who has strong technical skills and understands website structures, but also is able to view projects from the lense of the end user. This person will be able to work with Product Managers, Project Managers, UX, Design, Technical Architecture and Developer teams to drive forward solutions that will work for the website and other channels.

The role holder will be expected to have a broad business understanding and collaborate with other crafts, both technical (architecture, front end, backend, DevOps, marketing technology, operations, app) as well as more product focused (UX, Product Managers) in the team.

The role should be able to communicate complex ideas to various technical and non-technical stakeholders. It is expected that the role holder will help to form and execute on the technical vision across the team and clients. The role will also work across multiple programmes including the Website programme of work, the HSE Health App, HSE Notify program and manage the Forms Engine on behalf of HSE Digital. The HSE websites are built on Wagtail open source CMS.

Across the team we work with a variety of technologies; including Wagtail, NextJS, React, React Native, Python, Django, Adobe Campaign, Salesforce, VueJS, FHIR, Azure, GCP, Laravel, and other php frameworks and many more.

KEY RESPONSIBILITIES

• Work closely with the Lead Product Manager to define the technical vision for the suite of websites;
• Lead on technical conversations as part of feature or functionality discovery balancing technical requirements and end user needs;
• Define and develop solutions in conjunction with other technical teams and Product teams;
• Contribute to the development, documentation and understanding of the project scope, objectives and technical feasibility involving all relevant stakeholders;
• Manage the Forms Engine product owning the strategy and vision and supporting internal stakeholders to operate;
• Collaborate with internal teams to solution, develop and implement digital projects;
• Identify and report on common sources of technical issues or questions and make recommendations to product teams;
• Stay on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer;
• Support with backlog preparation and prioritisation;
• Contribute to technical programme and roadmap definition and management;
• Critically question and be open to new approaches, pivots and iterative delivery of solutions.

WHAT WE ARE LOOKING FOR

Mandatory 

• A collaborative, strong technical person who can bring people and teams along and importantly balance technical requirements with end user needs;
• A person who will jump in to support the team where necessary and be proactive about finding and implementing solutions;
• Someone with experience working in ambiguity and defining as they go;
• A background in product management (with technical knowledge), development, DevOps or technical architecture;
• Advocate and champion user experience and delivering the best solution for users;
• A demonstrable ability to work with multiple teams and stakeholders and convince people of an approach;
• Ability to work with people of various technical competence and bring them along;
• Knowledge of various technologies such as CMSs, website structures, Mobile apps, system architecture;
• Knowledge of Agile methodologies and experience working in hybrid delivery structures;
• Ability to interact across a range of stakeholders, from business owners to engineers, product managers, SMEs, agencies, UX and delivery teams.

Desirable

• Working knowledge in the use of JIRA/Confluence;
• Understanding of database design and data modelling approaches;
• Experience in some of the technologies we currently use such as Wagtail.

WE OFFER

• A flexible, hybrid working policy.
• 26 days holiday (inclusive of 5 compulsory days) plus bank holidays.
• Cycle to Work Scheme.
• Pension scheme.
• EAP and Wellbeing Scheme.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Position Title: Security Operations Engineer (Dublin)

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland 

Summary/Overview:

KBRA is seeking a Security Operations Engineer to join our growing Information Security team. This role will be based in our Dublin office and will work closely with global security team members across the United States and Europe to monitor security events, investigate threats, and strengthen the organization’s overall security posture.

This is a hands-on operational security role focused on security monitoring, incident response, vulnerability management, and security tooling across KBRA’s cloud and enterprise environments.

About the Team:

KBRA integrates security into all areas of the business and technology which has created a strong security culture. The Security Operations team works closely with engineering, infrastructure, and business teams to identify and respond to security threats while continuously improving the organization’s security posture.

This role will collaborate with security team members across multiple regions and contribute to maintaining monitoring coverage and incident response capability across KBRA’s global environment.

About the Role:

As a Security Operations Engineer, you will play a key role in building and improving KBRA’s security detection and response capabilities across cloud and enterprise environments. This role focuses on engineering effective monitoring, developing detection logic, and streamlining investigation workflows to improve security visibility, reduce operational noise and support business operations.

You will design and enhance security monitoring across systems, applications, and cloud platforms, ensuring meaningful alerts are generated and security risks are quickly identified and addressed. Working closely with infrastructure and engineering teams, you will help strengthen KBRA’s security posture by improving controls, automating operational processes, and supporting incident response activities when security events occur. You will also partner with internal teams to resolve the impact of security controls (e.g., blocked access, email, or endpoint restrictions), ensuring security measures support, rather than disrupt, business operations.

About the Job:

• Design, implement, and improve security monitoring and detection capabilities across KBRA’s cloud and enterprise environments, with a focus on AWS and Azure control-plane activity and identity-based threats.
• Engineer automation and scripting solutions to streamline investigations, alert enrichment, and operational workflows within the security operations environment.
• Leverage automation and AI-assisted tools to improve research, threat analysis, and operational efficiency within the security program.
• Support internal users by resolving security control impacts, including investigating and remediating blocked activity (e.g., web proxy, email, endpoint controls) to restore business operations.
• Investigate security incidents and suspicious activity across cloud, endpoint, and network environments, partnering with infrastructure and engineering teams to determine root cause and implement durable fixes.
• Collaborate with infrastructure and cloud engineering teams to identify and remediate vulnerabilities, security misconfigurations, and architectural weaknesses.
• Enhance visibility across AWS and Azure environments, including monitoring identity activity, API usage, and cloud security posture signals.
• Support and improve vulnerability management processes, helping prioritize risk, validate exposures, and coordinate remediation with system owners.
• Integrate and optimize security technologies including SIEM, EDR, proxy, DLP, vulnerability management, and cloud-native monitoring platforms.
• Participate in incident response activities, helping coordinate investigations and response efforts across infrastructure, engineering, and security teams.
• Develop operational playbooks, detection documentation, and investigation procedures to improve repeatability and response speed.
• Contribute to security awareness initiatives, including phishing simulations and internal security education.
• Assist in developing and maintaining security standards, policies, and operational procedures.
• Participate in a shared on-call rotation supporting security monitoring and incident response.

You will be successful in this role if you have:

• Bachelor’s degree in a related field or equivalent practical experience
• 3+ years of experience in systems administration, network administration, security engineering, or security operations
• Hands-on experience with security technologies such as vulnerability management platforms, endpoint detection and response (EDR), SIEM platforms, or intrusion detection systems
• Understanding of system, network, and cloud security principles
• Familiarity with security frameworks such as MITRE ATT&CK, CIS Critical Security Controls, and the NIST Cybersecurity Framework
• Experience investigating and responding to security alerts and incidents in enterprise or cloud environments
• Strong communication and collaboration skills with the ability to work effectively with infrastructure and engineering teamsOur Tech Stack
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus

Our Tech Stack:

Our team works with many different technologies, and we understand that no one will have experience with all of them. Here is an incomplete list:

• Cloud Platforms: AWS, Azure
• Operating Systems: Windows, Linux, macOS
• Microsoft: Office 365, Active Directory
• Network Security: Intrusion Detection Systems, firewalls, proxies
• Endpoint Security: Antivirus, EDR, Data Loss Prevention
• Vulnerability Management: Tenable, Rapid7, Qualys
• SIEM Technologies: Azure Sentinel, Splunk, Elastic
• Security Operations: threat hunting, log analysis, detection engineering
• Infrastructure/Configuration as Code: Terraform, Ansible
• Programming languages: .Net, NodeJS, PHP, Python
• AI & Developer Productivity Tools: ChatGPT, GitHub Copilot, and AI-assisted tooling

Benefits

• Flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at 2nd Floor, One George's Quay Plaza, George's Quay, Dublin 2 D02 E440.

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