Our website is our most important marketing asset — where pipeline starts, brand perception forms, and every paid dollar lands. We're looking for a Principal-level engineer who can own the technical strategy for it, end to end.

You'll make architectural decisions, set engineering standards, manage external partners, and shape how the organisation thinks about digital experience as a growth lever. You'll get your hands dirty in code when it's high-stakes or foundational — but your primary value is judgment, strategic ownership, and accountability for outcomes.

The stack: Astro.js, TypeScript, Sanity (headless CMS), HubSpot, GTM, Google Analytics, Zendesk.

What you'll own

• End-to-end technical strategy for the marketing website — platform, architecture, and performance
• Website builds and redesigns from requirements through launch
• Conversion optimisation and experimentation infrastructure — enabling the growth team to move fast
• The website data layer — event architecture and tracking standards that feed broader BI
• Content infrastructure in Sanity — content models, reusable blocks, and COPE pipelines
• AI strategy for the site — evaluating where personalisation, dynamic content, and intelligent search can move the needle
• External partner management and build-vs-buy decisions

What we're looking for

• 12+ years of web development experience, with 5+ years at senior/principal level in B2B SaaS
• Deep expertise with Astro.js and Sanity (or Next.js + demonstrable Sanity depth)
• Proven track record leading major website projects with strategic and organisational implications
• Strong experience with A/B testing architecture, technical SEO, headless CMS, and the analytics/tracking layer
• Ability to communicate technical trade-offs clearly to non-technical stakeholders
• Practical, daily use of AI development tools (Cursor, Copilot, Claude, etc.)

Benefits

• Competitive compensation including equity
• Home office allowance
• Health care and leisure time insurance
• €1,000 annual learning budget
• Sports and wellbeing allowance

#LI-HYBRID

Own the strategic direction of a high-performance B2B SaaS website — and set the standard for how marketing websites drive revenue.

We’re looking for a Principal Digital Experience Engineer to join our Marketing team in Helsinki, Dublin, Amsterdam, or the UK.

Our website is our most important marketing asset — it’s where pipeline starts, where brand perception is formed, and where every campaign and paid media dollar ultimately lands. We don’t need another strong engineer who can build things. We need a recognised authority who can decide what should be built, why, and how — someone who sets the technical strategy for our entire web presence and is accountable for the outcomes.

This is a Principal-level individual contributor role (IC5). You’ll make architectural decisions, define engineering standards, influence senior leadership, manage external partners, and shape how the organisation thinks about digital web experience as a growth lever. You can and will get your hands dirty in the code when it matters — but your primary value is strategic ownership, technical authority, and the judgment to know where your time creates the most leverage.

The stack: Astro.js, TypeScript, Sanity (headless CMS), integrated with HubSpot, Google Tag Manager, Google Analytics, and Zendesk.

The strategic responsibilities you’ll own…

• End-to-end technical strategy for the marketing website — platform, stack, infrastructure, and architecture decisions that you make and are accountable for at the organisational level
• Website builds and redesigns from strategy through launch — you define technical requirements, set engineering standards, oversee delivery, and ensure the final product meets performance, accessibility, and brand standards
• The technical foundation for conversion optimisation and experimentation — designing site architecture where A/B testing, personalisation, and rapid iteration are first-class capabilities. You enable the growth team to move fast; you’re not the person running the tests
• Site performance, Core Web Vitals, uptime, and technical SEO health — developing and documenting performance methodologies that become organisational standards
• The website data layer — defining event architecture and tracking standards that feed the broader BI strategy, working with Data Architects and Analysts
• Content infrastructure strategy in Sanity — designing content models, reusable blocks, and ingestion pipelines that enable a “Create Once, Publish Everywhere” approach across the organisation
• AI strategy for the website — evaluating and championing where AI-driven personalisation, dynamic content, conversational interfaces, and intelligent search can measurably improve the visitor experience or conversion rate
• External partner management — briefing agencies and contractors, reviewing output quality, and making strategic build-vs-buy decisions
• Strategic influence — shaping how senior leadership and external stakeholders think about web as a growth lever, bringing data-backed recommendations, and influencing decisions well beyond your immediate scope

Where you’ll roll up your sleeves…

You’re not above the code — you’re selective about when you’re in it. You’ll get hands-on when the work is high-stakes, architecturally significant, or when you need to set the standard that others will follow. In practice, that looks like:

• Writing and reviewing TypeScript, Astro.js components, and Sanity integrations when the work is foundational or sets a pattern for others
• Managing deployments through GitHub, owning code quality for critical paths, and defining the engineering practices and documentation that keep the site resilient
• Monitoring and optimising Core Web Vitals and mobile performance — diagnosing and resolving issues that require deep technical expertise
• Implementing AI-driven features where you need to evaluate feasibility, set the approach, or prove the concept before handing off
• Building the first version of content models, ingestion pipelines, or integration patterns that engineers across departments will extend

How you’ll raise the bar…

• Mentoring and coaching colleagues at all levels on web best practices, modern development approaches, and AI tooling — acting as a role model across the organisation and potentially the broader industry
• Sharing knowledge proactively through documentation, internal sessions, and external contributions
• Collaborating as a credible technical peer with product and platform engineering teams across departments — not just marketing colleagues

This position is for you if you have…

• 12+ years of professional web development experience, with at least 5 years in B2B SaaS at a senior or principal level
• Deep, hands-on expertise with Astro.js and Sanity; candidates from a Next.js or similar TypeScript-first framework background will be considered provided they can demonstrate Sanity depth and a clear path to ramping up on Astro
• A proven track record of leading major website projects with significant strategic and organisational implications — not just building, but deciding what gets built and being accountable for the outcome
• Experience designing experimentation and personalisation infrastructure — A/B testing frameworks, dynamic content delivery, and the architectural patterns that enable growth teams to move fast at scale
• Strong understanding of technical SEO at a systems level — architecture, rendering strategies, structured data, and crawlability — approached as an engineering discipline that creates compounding gains
• Strong experience with headless CMS architecture — ideally Sanity, but Contentful or equivalent is relevant. Comfortable designing content models, reusable modular blocks, and COPE content pipelines
• Deep experience with the web analytics and tracking layer — event architecture, GTM, and data collection implementation
• Experience integrating with marketing automation and analytics platforms (e.g., HubSpot, Marketo, Segment, Google Analytics/GTM)
• Significant experience working within and actively improving structured engineering workflows — version control, branching strategies, PR review processes, deployment pipelines, and incident management
• Proven ability to collaborate as a credible technical peer with product and platform engineering teams across departments
• Practical, daily use of AI development tools (Cursor, GitHub Copilot, Claude, etc.) and experience implementing AI-driven site features with measurable outcomes
• Demonstrated ability to influence senior leadership and external stakeholders through technical expertise and strategic thinking
• A track record of developing new approaches, methodologies, or standards that have been adopted across an organisation or recognised within the industry
• The ability to communicate technical trade-offs in plain language to non-technical stakeholders and influence decision-making at all levels

To be clear about what this role is and isn’t…

This is a strategic technical leadership role that happens to require deep engineering capability — not an engineering role with some strategy attached. You’ll be assessed on the decisions you make, the standards you set, and the outcomes you drive — not on lines of code shipped.

• You won’t be responsible for product/application development — this is a marketing-focused role
• You won’t be writing content or designing creative — you’ll work with content and design teammates to bring their work to life on the web
• You won’t be doing basic maintenance tickets daily — but if something is broken, you don’t leave it unfixed
• You won’t own data analysis, reporting, or conversion and growth strategy — you’ll be the authoritative technical voice responsible for technical execution and strategic technical leadership

Benefits we offer…

• Competitive compensation package, including equity
• Great work equipment and home office allowance for those in fully remote locations
• Health care benefit and leisure time insurance
• Annual €1,000 personal learning budget
• Sports and wellbeing allowance

#LI-HYBRID

About the Role

The AI Integrations team builds the tools that bring AI into Telnyx's core products — think voice agents, intelligent messaging, and real-time AI features that improve our customer experience. We need a strong fullstack engineer to help us move faster.

This is a mid-level IC role. You'll own features end-to-end: building React interfaces, writing Node.js services, wiring up databases, and shipping things that work. AI experience isn't required — you'll pick that up here. What matters is that you can build solid fullstack products and want to learn.

What You'll Work On

• Fullstack features across our AI product suite — frontend to database
• Integrating LLMs and AI capabilities into real world applications (with support from the team)
• Building interfaces that make complex AI tools feel simple
• Shipping iteratively — we value working software over perfect plans

Tech Stack

Core (you should know this well):
React 18+, TypeScript, Tailwind CSS, Node.js, PostgreSQL, Prisma, TanStack Query, Docker, Kubernetes

Bonus (nice to have, happy to teach):
Next.js 15+, LLM integration, LangChain/LangGraph RAG/Embeddings, Vector Databases, MCP, WebSockets, WebRTC, Radix UI, Shadcn UI, Framer Motion

What We're Looking For

You're genuinely comfortable across the stack — not a frontend dev who can "do backend" or vice versa. You've built and shipped real features. You take ownership, communicate clearly, and don't need hand-holding.

AI interest is a plus, but we'd rather have a strong fullstack engineer who's curious than an "AI enthusiast" who can't ship.

We move fast on modern web tooling (React/Next, TypeScript, Tailwind). Expect frequent upgrades.

Values

• Ownership — you see things through
• Collaboration — you work well with others and communicate proactively
• Adaptability — comfortable with ambiguity and changing requirements
• Growth mindset — eager to learn, takes feedback well


#LI-KG1 #LI-VIETNAM
#LI-INDIA

What’s the opportunity?

Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.

What will I be doing?

As a senior technical leader, you will:

• Own and evolve the architecture of Intercom’s web platform.
• Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
• Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
• Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
• Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
• Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
• Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
• Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
• Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.

What skills do I need?

We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:

• 12+ years of software engineering experience
• Experience in a high-scale growth-focused web environment.
• A track record of technical leadership and influencing technical direction across multiple teams or departments.
• Deep expertise in Next.js and the React ecosystem.
• Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture. 
• Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel). 
• Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo. 
• Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar. 
• Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
• Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping. 
• Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
• A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What’s the opportunity?

Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.

What will I be doing?

As a senior technical leader, you will:

• Own and evolve the architecture of Intercom’s web platform.
• Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
• Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
• Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
• Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
• Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
• Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
• Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
• Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.

What skills do I need?

We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:

• 12+ years of software engineering experience
• Experience in a high-scale growth-focused web environment.
• A track record of technical leadership and influencing technical direction across multiple teams or departments.
• Deep expertise in Next.js and the React ecosystem.
• Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture. 
• Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel). 
• Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo. 
• Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar. 
• Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
• Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping. 
• Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
• A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Role overview

The International team is seeking a talented and driven Principal Software Development Engineer to join CarGurus' new Dublin office and lead exciting product initiatives for our Canadian and UK markets and play a key role in establishing the office’s culture.  In this role, you’ll be responsible for leading the full software development lifecycle – across both the frontend and backend – collaborating with Engineering and Product peers to design innovative solutions and tackle complex challenges for our dealer-facing products.

We are looking for candidates who are able to learn and adapt quickly, and collaborate with other engineers to deliver solutions. Some examples of potential project opportunities:

• Building new, full-stack features for dealer products from the ground up
• Integrating with existing services and expanding functionality using React, TypeScript, and Java
• Designing and implementing integrations with third-party APIs and partners, building applications with Remix.
• Modernizing and rearchitecting current systems to leverage cloud technologies like AWS

As a principal engineer on this team, you will own projects from conception to completion, working closely with other engineers and product partners, in Dublin and in the US, to deliver impactful solutions for the international business.

Success in this role requires a balance of deep technical expertise and strong business judgement to guide teams in making strategic technology decisions that align with both immediate and future product needs. You must quickly learn and adapt to new challenges, working closely with engineers and stakeholders to translate requirements into scalable solutions.  Car expertise is welcome but isn't required; what matters most is your passion for technology, your commitment to engineering excellence, and your drive to have a real impact.

What you'll do

• Work closely with engineers, product managers, and stakeholders across the company to refine new product requirements and transform them into effective technical solutions.
• Own the full development lifecycle from refining initial concepts and architecting advanced features as robust microservices and modern web applications (Java/React/TypeScript), to implementing and delivering practical, high-quality systems.
• Contribute to high standards of quality by ensuring code is reliable, performant, and well-tested, with automated tests across the testing pyramid that ensure strong production health of our systems.
• Promote a culture of observability and operation excellence by helping teams leverage metrics to diagnose, mitigate, and resolve challenging production issues across multiple services and boost operational excellence.
• Use AI technologies, optimizing the software development process and driving greater efficiency across teams.
• Mentor engineers by offering guidance, actionable feedback, and insightful recommendations to support sound technical decision-making in the new Dublin hub.

What you'll bring

• 8+ years of experience as a professional Software Engineer, including 3+ years serving as a technical lead or principal engineer.
• Deep full-stack expertise working with Java and TypeScript (or similar languages) and frameworks such as Spring Boot, Hibernate, and React.
• 5+ years of experience designing, building, deploying, scaling, testing, and evolving distributed systems using service-oriented architecture in 24/7 production environments.
• 2+ years of experience using cloud infrastructure technologies such as AWS, Terraform or similar cloud services.
• Hands-on experience working with both relational and NoSQL databases, applying the right data models to diverse needs.
• Experience in operating and troubleshooting production systems.
• Outstanding written and verbal communication abilities, with a demonstrated talent for translating technical concepts for both engineering and business audiences.
• Consistent record of being self-motivated, resourceful, and proactive in driving projects and business goals.
• An aptitude for leveraging AI tools such as Claude Code, Cursor, or similar to enhance software development and operational efficiency. Additional hands-on experience with LLMs is a huge plus.
• Bonus: Deep experience with server-side TypeScript and modern isomorphic frameworks (especially Remix, though Next.js or Express are also highly valued).

Role overview

The International team is seeking a talented and driven Software Development Engineer to join CarGurus' new Dublin office and work on exciting product initiatives for our Canadian and UK markets and play a key role in establishing the office’s culture.  In this role, you’ll be responsible for the full software development lifecycle – across both the frontend and backend – collaborating with Engineering and Product peers to design innovative solutions and tackle complex challenges for our dealer-facing products.

We are looking for candidates who are able to learn and adapt quickly, and collaborate with other engineers to deliver solutions. Some examples of potential project opportunities:

• Building new, full-stack features for dealer products from the ground up
• Integrating with existing services and expanding functionality using React, TypeScript, and Java
• Implementing integrations with third-party APIs and partners

As an engineer on this team, you will drive projects from conception to completion, working closely with other engineers and product partners to deliver impactful solutions for the international business. No need to be a car expert—we’re more interested in your passion for engineering and your ability to innovate!

What you'll do

• Collaborate with engineers and product managers across the organization to understand and solve new product requirements and tackle technical challenges.
• Help establish and grow CarGurus' Dublin engineering presence by contributing to team culture, practices, and standards.
• Work with Java, Spring Boot, React, TypeScript, AWS, and other modern technologies to build 2-sided marketplace products.
• Be deeply engaged in the full development lifecycle: designing, developing, testing, automated testing, deploying, maintaining, monitoring, and alerting.
• Play a critical role in implementing a design and service-oriented architecture for CarGurus International products.

What you'll bring

• 2-3 years of software design and development experience, including strong OOP, Java, and Spring experience.
• Solid hands-on experience building dynamic, responsive user interfaces using React and TypeScript.
• A strong understanding of data structures, algorithms, and complexity analysis.
• Ability to write clean, well-tested, and efficient code that passes through code review with minimal comments. Additionally, provide high-quality code review guidance for others.
• Comfortable writing unit tests, investigating issues, and using observability tools to understand system health & performance.
• Self-led and motivated to proactively find answers and resolve blockers.
• Proactive communicator who raises questions, blockers, and continuous updates.
• Some hands-on experience with relational database systems.
• Knowledge of various design patterns and experience implementing them.
• Eagerness to learn and expand your capabilities through contribution and owning projects.
• Some experience with service-oriented architecture and distributed systems.
• Bonus: Experience with server-side TypeScript (especially Remix, though Next.js or Express are also great additions).

Role overview

The International team is seeking a talented and driven Senior Software Development Engineer to join CarGurus' new Dublin office and work on exciting product initiatives for our Canadian and UK markets and play a key role in establishing the office’s culture.  In this role, you’ll be responsible for the full software development lifecycle – across both the frontend and backend – collaborating with Engineering and Product peers to design innovative solutions and tackle complex challenges for our dealer-facing products.

We are looking for candidates who are able to learn and adapt quickly, and collaborate with other engineers to deliver solutions. Some examples of potential project opportunities:

• Building new, full-stack features for dealer products from the ground up
• Integrating with existing services and expanding functionality using React, TypeScript, and Java
• Designing and implementing integrations with third-party APIs and partners
• Modernizing and implementing current systems to leverage cloud technologies like AWS

As an engineer on this team, you will drive projects from conception to completion, working closely with other engineers and product partners to deliver impactful solutions for the international business. No need to be a car expert—we’re more interested in your passion for engineering and your ability to innovate!

What you'll do

• Design, develop, and maintain scalable full-stack features and APIs using Java, React, and TypeScript that support our international dealer products.
• Collaborate closely with product managers, designers, and other engineers across the organization to deliver and iterate on high-quality software solutions for our Canadian and UK markets.
• Contribute to technical design discussions and architectural decisions.
• Own services from ideation through deployment and ongoing maintenance in production environments.
• Ensure systems are secure, maintainable, and highly available, following best practices in performance optimization and code quality.
• Troubleshoot and resolve complex production issues, using observability tools to understand system health and performance.
• Mentor junior engineers, provide high-quality code review guidance, and contribute to establishing the team processes and engineering standards for the new Dublin office.

What you'll bring

• 5+ years of experience in full-stack software development.
• Deep expertise in Java (Spring Boot, Hibernate, or similar frameworks).
• Solid, production-grade experience building dynamic, responsive user interfaces using React and TypeScript.
• Experience designing and building RESTful APIs, microservices, and distributed systems. Experience with GraphQL.
• Strong knowledge of databases (SQL and NoSQL), caching, and data structures.
• Familiarity with cloud platforms such as AWS, GCP, or Azure, and some experience with containerization (Docker, Kubernetes).
• Understanding of CI/CD pipelines, automated testing, monitoring, and production service management.
• Excellent problem-solving, communication, and collaboration skills with the ability to move quickly and thrive in an iterative, fast-paced environment.
• Eagerness to learn and expand your capabilities through leading and owning projects.
• Bonus: Experience with server-side TypeScript (especially Remix, though Next.js or Express are also great additions).

What's the opportunity?

Our company website is the centerpiece of our brand — the public source of truth about Intercom’s products and the number one driver of leads for our demand generation team. Intercom.com and Fin.ai sit at the intersection of awareness, product marketing, demand, and support, requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces.

We’re looking for a Senior Full Stack Engineer to join Team Web, who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business.

See the teams most recent work here 

What will I be doing?

• Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure.
• Collaborate with design, brand, marketing, and content teams to deliver seamless, performant experiences across web and mobile.
• Develop backend logic and APIs, manage data flows, and implement systems that integrate with third-party platforms.
• Optimize website performance by applying best practices in front-end development, including lazy loading, and efficient asset management.
• Set up and manage infrastructure using tools like Vercel, AWS, Cloudfront, Terraform, and CI/CD pipelines (e.g., CircleCI).
• Implement and maintain web analytics, and support A/B testing for data-driven decisions.
• Stay current with emerging technologies and trends to continually improve our development processes and user experience.
• Be comfortable writing backend software. We look for engineers to be able to unblock themselves end to end
• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

What skills do I need?

• 8+ years of experience in full stack development, with expertise in JavaScript, HTML, and CSS.
• Expert in front-end frameworks such as React, Next.js, Tailwind.
• Experience in CMS platforms (such as Contentful and Sanity) and marketing tools (e.g. Google Tag Manager, Marketo) 
• Experience in CI/CD tools (such as CircleCI) to streamline and automate development workflows.
• Familiarity with infrastructure as code tools such as Terraform, and cloud platforms like AWS (Vercel, CloudFront, S3, etc.).
• Experience with A/B testing and familiarity with analytics tools to drive data-informed design and development decisions.
• Knowledge of performance optimization techniques and best practices for fast-loading, responsive websites.
• Experience in writing tests for front-end components, with familiarity in testing frameworks (e.g., Jest, Mocha, Cypress).
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity?

Our company website is the centerpiece of our brand — the public source of truth about Intercom’s products and the number one driver of leads for our demand generation team. Intercom.com and Fin.ai sit at the intersection of awareness, product marketing, demand, and support, requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces.

We’re looking for a Senior Full Stack Engineer to join Team Web, who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business.

See the teams most recent work here 

What will I be doing?

• Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure.
• Collaborate with design, brand, marketing, and content teams to deliver seamless, performant experiences across web and mobile.
• Develop backend logic and APIs, manage data flows, and implement systems that integrate with third-party platforms.
• Optimize website performance by applying best practices in front-end development, including lazy loading, and efficient asset management.
• Set up and manage infrastructure using tools like Vercel, AWS, Cloudfront, Terraform, and CI/CD pipelines (e.g., CircleCI).
• Implement and maintain web analytics, and support A/B testing for data-driven decisions.
• Stay current with emerging technologies and trends to continually improve our development processes and user experience.
• Be comfortable writing backend software. We look for engineers to be able to unblock themselves end to end
• Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

What skills do I need?

• 8+ years of experience in full stack development, with expertise in JavaScript, HTML, and CSS.
• Expert in front-end frameworks such as React, Next.js, Tailwind.
• Experience in CMS platforms (such as Contentful and Sanity) and marketing tools (e.g. Google Tag Manager, Marketo) 
• Experience in CI/CD tools (such as CircleCI) to streamline and automate development workflows.
• Familiarity with infrastructure as code tools such as Terraform, and cloud platforms like AWS (Vercel, CloudFront, S3, etc.).
• Experience with A/B testing and familiarity with analytics tools to drive data-informed design and development decisions.
• Knowledge of performance optimization techniques and best practices for fast-loading, responsive websites.
• Experience in writing tests for front-end components, with familiarity in testing frameworks (e.g., Jest, Mocha, Cypress).
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

Please note: This role is offered as a fixed-term contract for 2 years.

JOB PURPOSE

We are looking for someone who has strong technical skills and understands website structures, but also is able to view projects from the lense of the end user. This person will be able to work with Product Managers, Project Managers, UX, Design, Technical Architecture and Developer teams to drive forward solutions that will work for the website and other channels.

The role holder will be expected to have a broad business understanding and collaborate with other crafts, both technical (architecture, front end, backend, DevOps, marketing technology, operations, app) as well as more product focused (UX, Product Managers) in the team.

The role should be able to communicate complex ideas to various technical and non-technical stakeholders. It is expected that the role holder will help to form and execute on the technical vision across the team and clients. The role will also work across multiple programmes including the Website programme of work, the HSE Health App, HSE Notify program and manage the Forms Engine on behalf of HSE Digital. The HSE websites are built on Wagtail open source CMS.

Across the team we work with a variety of technologies; including Wagtail, NextJS, React, React Native, Python, Django, Adobe Campaign, Salesforce, VueJS, FHIR, Azure, GCP, Laravel, and other php frameworks and many more.

KEY RESPONSIBILITIES

• Work closely with the Lead Product Manager to define the technical vision for the suite of websites;
• Lead on technical conversations as part of feature or functionality discovery balancing technical requirements and end user needs;
• Define and develop solutions in conjunction with other technical teams and Product teams;
• Contribute to the development, documentation and understanding of the project scope, objectives and technical feasibility involving all relevant stakeholders;
• Manage the Forms Engine product owning the strategy and vision and supporting internal stakeholders to operate;
• Collaborate with internal teams to solution, develop and implement digital projects;
• Identify and report on common sources of technical issues or questions and make recommendations to product teams;
• Stay on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer;
• Support with backlog preparation and prioritisation;
• Contribute to technical programme and roadmap definition and management;
• Critically question and be open to new approaches, pivots and iterative delivery of solutions.

WHAT WE ARE LOOKING FOR

Mandatory 

• A collaborative, strong technical person who can bring people and teams along and importantly balance technical requirements with end user needs;
• A person who will jump in to support the team where necessary and be proactive about finding and implementing solutions;
• Someone with experience working in ambiguity and defining as they go;
• A background in product management (with technical knowledge), development, DevOps or technical architecture;
• Advocate and champion user experience and delivering the best solution for users;
• A demonstrable ability to work with multiple teams and stakeholders and convince people of an approach;
• Ability to work with people of various technical competence and bring them along;
• Knowledge of various technologies such as CMSs, website structures, Mobile apps, system architecture;
• Knowledge of Agile methodologies and experience working in hybrid delivery structures;
• Ability to interact across a range of stakeholders, from business owners to engineers, product managers, SMEs, agencies, UX and delivery teams.

Desirable

• Working knowledge in the use of JIRA/Confluence;
• Understanding of database design and data modelling approaches;
• Experience in some of the technologies we currently use such as Wagtail.

WE OFFER

• A flexible, hybrid working policy.
• 26 days holiday (inclusive of 5 compulsory days) plus bank holidays.
• Cycle to Work Scheme.
• Pension scheme.
• EAP and Wellbeing Scheme.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.