Materials Engineer Jobs in Dublin.
All active Materials Engineer roles based in Dublin.
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The Drivers Documentation team is a hands-on and enthusiastic group of engineers who are passionate about teaching developers how to work with data and build applications. We are hiring a “Technical Writer, Drivers” to help us create world-class documentation for MongoDB's developer-focused products -- in particular, MongoDB Drivers and Connectors.
Our team works closely with MongoDB's engineering and product organizations to deliver outstanding developer documentation for everyone, regardless of where they are in their software engineering career. Every month, hundreds of thousands of developers turn to our content to help them build microservices, backend and line of business applications, and other projects that are used by millions of people worldwide.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
The team is responsible for the following documentation:
- MongoDB Drivers, including Node, Java, Go, .NET/C#, and more!
- MongoDB Spark Connector
- MongoDB Queryable Encryption and Client-Side Field Level Encryption
Candidate Profile:
Candidates must have 3+ years of combined experience in one or more of the following roles: technical writer, developer advocate, and/or software engineer. Beyond industry experience, we are looking for someone who is:
- Experienced with developing and shipping modern line-of-business applications OR has extensive experience contributing to complex documentation sites, preferably in a docs-as-code environment
- Experienced with using great developer documentation and educational materials. You are excited to empower other developers by creating best-in-class documentation
- Experienced with and enjoys deep investigations of new technical concepts plus teaching others what you’ve learned
- Eager to keep learning and growing. Passionate about giving and receiving feedback
- Empathetic with developers of different skill levels and backgrounds to understand what they might find challenging
Position Expectations:
- Work with technical and non-technical teams to meet the documentation needs of our users
- Research functionality and features and validate it through testing
- Develop sample apps & code examples to help users kickstart their projects or refresh themselves on syntax
- Write documentation for MongoDB Drivers and Connectors. MongoDB develops many official drivers and connectors that users rely on every day
- Develop tools that help us create and maintain content
Success Measures
- Within three months, you’ll be comfortable with our tools and writing style and be able to apply them when authoring new content for MongoDB Drivers and Connectors. You’ll also have completed our company’s required technical onboarding.
- Within six months, you’ll have gained enough product expertise to propose and deliver new projects while building relationships with the teams that we work with. You’ll also be applying our writing style and coding best practices in both your own work and reviews of your teammates’ work.
- Within twelve months, you’ll have taken ownership of a subject area and be able to estimate and deliver the related work. By this time, you’ll have performed a full annual cycle of performance and growth conversations with your manager.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273396383
Ready to apply?
Apply to MongoDB
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What’s The Opportunity?
Intercom is an AI-first company revolutionizing how customer service is delivered today. Our entire platform is driven by an advanced AI Agent who we call Fin, who blends automation with empathy, setting a new standard in customer support. At Intercom, you’ll help shape the future of AI-first customer service, showing our customers the transformative power of artificial intelligence. By inspiring a bold vision and delivering impactful solutions, you’ll make AI-powered support not just possible, but a reality for our customers.
About the Role:
Intercom is looking for an exceptional Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What Will I Be Doing?
- Lead technical discovery to identify and address our customers’ needs
- Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
- Conduct impactful, value-based solution reviews and in-depth technical sessions
- Design and lead tailored Proof of Concepts (POCs) that showcase Intercom's capabilities
- Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
- Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
- Build trust with customers by approaching challenges with empathy and curiosity
- Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Intercom
- Commit to customer success, ensuring lasting value and proactively addressing challenges
What Skills Do I Need?
- Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
- Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
- Ability to solve problems independently while thriving in collaborative team environments
- Proven time management skills in a dynamic team environment
- Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
- Leverage your skills in translating complex business challenges into tailored Intercom solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
- Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
- Familiarity with managing POCs, RFPs, and addressing complex security questions.
- Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
- Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
- Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
- Willing and able to travel occasionally
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
Apply today to join Intercom and help us deliver exceptional value and trust to our customers while building the future of customer communication.
#LI-Hybrid
#LI-RH1
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.
The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.
For installations and commissioning of our systems as well as the associated maintenance and repairs, we are looking for a Field Service Engineer.
Primary Functions
- Installations, qualification, preventative maintenance and remedial repair maintenance on advanced electro-mechanical semiconductor capital equipment at one of ASM’s key customer locations in Ireland, US, Asia or Middle East
- Project management of key projects at customer sites to install ASM’s latest NPI equipment.
- Perform tool-down repair support in complex situations; work in variedly formed teams; develop action plans and presentations for problem resolutions.
- As a field service engineer you work onsite at various customer locations in a cleanroom environment.
- Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a "safety first" mentality.
- Comprehensive and swift reporting
We could be a great match for each other if you have the following:
- Bachelor's degree in mechanical, Electrical, Electronic or Mechatronic Engineering or relevant high school technical diploma
- Ideally, already a first experience in field service/customer support and has acquired knowledge in installation and startup of systems, preferably in the semiconductor industry
- Good hands-on skills
- Excellent communication skills in English. Any other European languages are a bonus
- Working software knowledge of MS office, SAP based software
- You have a valid driver’s license
- Your chance to work for one of the leading suppliers of semiconductor process equipment globally
- Varied and dynamic international business environment
- A supportive, collaborative team-based environment
- A competitive salary package including a base salary, bonus, Pension and private health care.
- Career development support
- Advanced equipment training will be provide at our global training center
So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM