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Business Process Consultant
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We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Role Overview:
- We are looking for a Business Process Consultant with a strong consulting mindset and solid process-design skills to work closely with customers in highly interactive sessions.
- The role focuses on designing, configuring, and deploying workflow-based business solutions within a PLM and enterprise environment, leveraging a low-code/no-code approach similar to ITEROP.
- You will collaborate directly with business and technical stakeholders to translate business needs into structured, efficient, and scalable workflows.
Key Responsibilities:
- Process & Business Understanding
- Analyze business needs and translate them into end-to-end workflows spanning multiple teams, roles, and systems.
- Design and document processes using structured methods such as process mapping and BPMN.
- Understand approval chains, governance rules, and cross-functional dependencies to ensure realistic and actionable solutions.
Consulting Mindset & Workshop Facilitation:
- Lead interactive customer workshops where processes are often built live with stakeholders.
- Guide customers from high-level needs to practical, implementable workflows.
- Challenge requirements constructively and propose best-practice solutions.
- Adapt in real time to customer feedback, evolving needs, and workshop dynamics.
Experience with Similar Software:
- Experience with workflow, BPM, or low-code platforms comparable to ITEROP is strongly valued, such as:
- Camunda, Pega, Appian, ServiceNow, IBM BPM, Bonita, Mendix, or OutSystems
- PLM or enterprise workflow tools integrated into platforms like 3DEXPERIENCE, Teamcenter, or Windchill
Technical Fluency (No Heavy Coding Required):
- Configure workflows, rules, forms, and business logic in low-code environments.
- Define and support system integrations via APIs and data flows.
- Demonstrate awareness of AI-enabled capabilities (e.g., automation, recommendations, decision support).
- Navigate and operate within the 3DEXPERIENCE ecosystem, understanding how workflows interact with PLM data and objects.
Best Practices & Use Case Knowledge:
- Apply common workflow patterns such as approvals, change processes, and governance models.
- In a PLM context, contribute expertise on use cases including:
- Engineering Change Management (ECR/ECO)
- New Part Requests
- Supplier Collaboration and Supplier Onboarding
- Compliance and Governance Workflows
- Part Obsolescence and Lifecycle Management
Profile & Skills:
- Strong analytical and communication skills
- Customer-facing experience in consulting or solution delivery roles
- Ability to bridge business expectations and technical implementation
- Comfortable working in dynamic, workshop-driven environments
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
Ready to apply?
Apply to ALTEN Technology USA
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.
This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.
Responsibilities:
Customer Integration:
- Become a trusted advisor and technical expert for assigned enterprise accounts
- Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
- Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
- Proactively identify and address potential manufacturing challenges
- Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
Order Fulfillment and Quality:
- As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
- Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
- Manage projects to successful completion, overseeing production, and ensuring on-time delivery
- Handle critical communications, order changes, and escalations related to customer orders
- Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance
Sales and Account Growth:
- Partner with Enterprise Sales Executives to drive account growth and retention
- Identify opportunities for expanding Xometry's services within existing accounts
- Provide technical expertise and support during the sales process
- Gather customer insights and feedback to inform sales strategies
Qualifications:
- Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
- 7+ years of experience in manufacturing, product development, and project management
- Experience in the aerospace industry is highly preferred
- Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
- Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
- Proficiency in modelling and drafting software such as Solidworks
- Excellent communication, interpersonal, and problem-solving skills
- Experience with CRM systems such as Salesforce
- Proficiency in Google Suite and Microsoft Office Suite
- Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips
#LI-Remote
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Ready to apply?
Apply to Xometry
Who we are
Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.
The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.
About the role
You’ll play a key role in bridging the gap between product design and scalable production. You will lead the manufacturing process for autonomy hardware integration into trucks, troubleshoot on-site build issues, and drive quality assurance initiatives to ensure high reliability and production efficiency. This is a hands-on, on-site role that requires close collaboration with cross-functional teams and external manufacturing partners.
What you'll do
- Lead the end-to-end manufacturing process for integrating autonomy hardware into trucks.
- Develop and maintain assembly procedures, inspection checklists, and documentation to ensure build consistency and traceability.
- Collaborate closely with the design, integration, and production teams to rapidly resolve build issues and implement corrective actions.
- Define and implement QA processes including inspection plans, failure analysis protocols, and defect tracking.
- Analyze quality data and product metrics to identify trends, systemic issues, and opportunities for improvement.
- Lead build events and validation activities, including first article inspections and in-process audits.
- Drive continuous improvement initiatives across manufacturing and QA processes to increase reliability and throughput.
- Serve as a key technical resource at the manufacturing site, escalating issues and coordinating solutions with internal engineering teams.
- Collaborate with Contract Manufacturer to establish processes
- Perform various tests and inspections on raw materials, parts and finished trucks to verify that specified processes are met
- Ensure and adhere to industry standards, regulations, and company policies
What we're looking for
- 7+ years of experience in manufacturing engineering, quality engineering, or related roles in automotive, aerospace, or hardware tech industries.
- Strong hands-on experience with electromechanical systems, harness routing, sensor installation, and system-level testing.
- Familiarity with manufacturing process control, quality standards, and root cause analysis tools
- Ability to read and interpret engineering drawings, wiring diagrams, and specifications.
- Excellent problem-solving skills and a detail-oriented mindset with a bias for action.
- Comfortable working on-site in a dynamic and collaborative production environment.
- Proficiency with QA and documentation tools (e.g., PLM systems, spreadsheets, issue trackers like JIRA).
- Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or related technical field.
More about Gatik
Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.
We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.
Visit us at Gatik for more company information and Careers at Gatik for more open roles.
Notable News
- Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
- Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
- Forbes:Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks
- Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
- Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
- Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
- Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
- Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
- Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
- Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
- Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny
Taking care of our team
At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.
We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
Ready to apply?
Apply to Gatik AI