We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

About the Opportunity

We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/18/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $140,000 - $190,000 

Guild is hiring a Security Engineer. The Information Security team is looking to add a highly motivated and technically inclined individual to work as a Cloud Security Engineer. We are looking for a candidate that is comfortable working in an exciting and fast paced environment. This individual’s responsibilities will mainly focus on ensuring protection of Guild’s various cloud resources and environments. These efforts will ultimately allow Guild to fulfill its mission while also meeting business objectives and compliance requirements.

As a Security Engineer, you will:

• Identify security issues and risks with Guild’s systems and environments. Develop and execute remediation/mitigation plans that provide long term risk reduction.
• Collaborate with cross-functional engineering teams to integrate and advance security standards within a comprehensive enterprise application security program.
• You will serve as a strategic partner to engineering squads, providing expert guidance on the integration and remediation of findings from SAST, DAST, and SCA tools.
• You will design and enforce robust security architectures across the company’s AWS ecosystem.
• Architect and implement security controls for agentic AI systems, including identity, network, and runtime-level defenses (e.g., sandboxing, policy enforcement).
• Develop comprehensive threat models and conduct realistic threat simulations across Guild's offerings, including LLMs, AI agents, and MCP components.
• Develop and tune security policy within various security tools and platforms (CNAPP, EDR, Email Gateway, Vulnerability Management, SIEM, etc…).
• Maintain SOC-2 compliance and assist with audit/client related requests. Assist with incident response and investigation activities.
• Fulfill regular on-call responsibilities as part of a team rotation.

You are a strong fit for this role if you have:

Required Competencies

• Thorough understanding of Integrated Development Environment (IDE) and Continuous integration / Continuous Delivery (CI/CD) Pipeline tools and processes
• Proven experience with software development methodologies and secure coding practices
• 5+ years of industry experience in security engineering, with meaningful focus on cloud security and application security
• Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal, for collaborating with technical and non-technical teams. 
• Ability to work independently, prioritize tasks, and manage multiple security projects simultaneously.

Preferred Competencies

• Solid understanding of LLMs, AI architecture patterns, machine learning models, and related technologies (e.g., MCP, RAG, agentic frameworks)
• Experience with container security, kernel-level hardening, and modern isolation techniques.
• AWS Certifications

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $150,000 - $180,000 and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.

Posting Date: May 6, 2026

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers, including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 list and is a Y Combinator 2024 Breakthrough Company.

What you’ll do:

• Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience.
• Choose the right tool for the job, whether it’s a declarative change, custom Apex/code, or leveraging a 3rd party application.
• Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable, performant, and scalable.
• Design and maintain AI-driven solutions, identify and deliver solutions where AI can be strategically applied to accelerate and enhance both the agent's workflow, the overall customer experience, and our development velocity.
• Partner with cross-functional engineers to architect new features and ensure seamless integration with existing Service Cloud applications and our broader data ecosystem.
• Maintain a customer-centric and data-driven approach, monitoring feature performance, troubleshooting issues, and informing future enhancements.

What you’ll bring:

• 6+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable solutions on the Service Cloud platform. Experience with Zendesk development is a significant plus.
• Technical Mastery: A strong command of the full software development lifecycle (SDLC) within an Agile environment, including expertise in DevOps processes and technology.
• Grit & Resilience: You tackle complex, ambiguous problems with persistence. You aren't deterred by technical debt; instead, you dig in and find creative ways to deliver results.
• Urgency & Acceleration: You operate with a bias for action. You work with a sense of urgency to keep pace with a high-growth environment, ensuring we consistently accelerate outcomes for the business.
• Flexibility: The ability to "flex" when necessary, moving between different technologies and pivoting quickly as business priorities evolve.
• Ownership: A deep sense of accountability for the entire feature lifecycle, from initial design through to production release and maintenance.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes. 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

About the Role:

We are looking for a Senior Software Engineer to architect, build, and maintain the data infrastructure at Gusto.  As part of the Data Platform team, you will collaborate closely with Data Science, Business Intelligence, and analysts across Gusto teams to help them achieve their goals. 

The Data Platform position is a software development role with knowledge of data architectures and data delivery. The ideal candidate is passionate about developing software, working with data, and

Here’s what you’ll do day-to-day:

• Architect, build, and refine our infrastructure and tools that enable other teams to work with data.
• Efficiently handle vast amounts of clickstream, database, and third party application data, processing in batch and real-time
• Take full ownership of the solutions you build, working with stakeholders to develop requirements, implement solutions, monitor production, and troubleshoot problems that arise.
• Work as part of a team. We value team players who share their knowledge and like collaborating with others.

Here’s what we're looking for:

• • At least 7 years of software engineering experience.
  • Experience building solutions in the cloud, AWS preferred (Redshift, MSK, EMR).
  • Experience with OLAP databases (Clickhouse)
  • Experience building data pipelines at scale, Airflow and Python preferred.
  • Experience with streaming systems desired (Kafka, Kinesis, or similar).
  • Ability to turn vague requirements into clear deliverables with minimal guidance.
  • Experience building and maintaining a modern data stack in production.

Our cash compensation amount for this role is targeted at $163,000-$204,000/year in Denver, $178,000-$223,000/year in Los Angeles, and $197,000-$247,000/year for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Clear Creek Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Clear Creek Federal is seeking a Cloud Services Engineer in Washington, D.C. or Denver, CO.  We are seeking a dynamic and experienced Cloud Services Engineer to lead cloud transformation projects and design secure, scalable cloud infrastructure for critical government missions. You will leverage your expertise in Azure, AWS, and Google Cloud to develop cloud strategies, drive DevSecOps best practices, and enable delivery of mission-critical services through CI/CD principles. This role is customer-facing and requires the ability to translate business needs and requirements and translate them into technical requirements and guidance, while mentoring a team of engineers to deliver impactful cloud solutions, ensuring high availability, security, and performance. 

Roles and Responsibilities include, but are not limited to:

• Lead the design, development, and deployment of secure cloud infrastructures leveraging Azure, AWS, and Google Cloud.
• Collaborate with stakeholders to define cloud architecture, establish migration strategies, and optimize cloud environments.
• Architect and contribute to implementation of cloud-native solutions via DevSecOps methodologies, focusing on automation, monitoring, and continuous improvement.
• Architect Kubernetes environments, leveraging both self-hosted clusters and cloud-native solutions (AKS, EKS, GKE) to optimize scalability, security, and cost-efficiency.
• Guide decisions on whether to deploy Kubernetes independently (for full control and customization) or use managed services offered by cloud providers, depending on project requirements and constraints.
• Provide technical guidance on cloud security, compliance (FedRAMP, FISMA, NIST), and best practices for microservices, containers, and infrastructure as code (IaC).
• Drive cloud migration initiatives, including assessment, planning, and execution of IaaS, PaaS, and SaaS solutions.
• Develop and document cloud architecture, technical roadmaps, and security protocols to support strategic IT goals.
• Lead efforts in infrastructure automation using tools like Ansible, Terraform, ARM / Bicep templates, and PowerShell scripting.
• Design solutions for high availability, disaster recovery, and incident response, ensuring robust cybersecurity measures.
• Mentor and work closely with cloud engineering teams to integrate cloud services into the application lifecycle, enhancing security and performance
• Foster a collaborative culture of proactive problem solving, personal accountability, and continuous improvement through Agile/Scrum methodologies, ensuring alignment with project objectives.

Basic Qualifications:

• Active Top Secret clearance, willing to accept an interim Top Secret or a Secret clearance.
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience).
• 5+ years of experience in cloud architecture, including hands-on experience with Azure, AWS, or Google Cloud.
• Proven expertise in designing and implementing cloud solutions, including IaaS, PaaS, and SaaS platforms.
• Strong experience with DevOps practices, including CI/CD pipelines, Infrastructure as Code (Ansible, Terraform, ARM, Bicep, JSON, YAML), and containerization (Docker, Kubernetes, both self-managed and cloud-native implementations like AKS, EKS, GKE).
• Deep understanding of cloud security frameworks, network architectures (firewalls, VPNs, load balancers), and identity management (Azure AD, OAuth).
• Proficient in scripting and automation using PowerShell, Python, or similar languages.
• Demonstrated experience in customer-facing roles, with strong problem-solving skills and the ability to translate business requirements into technical solutions.
• Strong analytical and leadership skills, with experience managing cross-functional teams and complex project.
  
• Able to report onsite on a daily basis. 

Desired Skills:

• Master’s degree in Computer Science, Information Technology, or related field.
• Technical certifications (e.g., Google Cloud Architect, Microsoft Azure Solutions Architect, AWS Certified Solutions Architect).
• Experience with DevSecOps practices, microservices, and cloud-native development.
• Expertise in cloud cost optimization, monitoring tools (Azure Monitor, AWS CloudWatch, Google Stackdriver), and performance tuning.
• Prior experience working within government or federal environments, understanding compliance and regulatory requirements.
  

Soft Skills & Attributes

• Excellent communication skills, with the ability to engage and influence stakeholders at all levels.
• Proven leadership in cloud transformation projects, with a focus on delivering results and exceeding customer expectations.
• Strong collaborative mindset with the ability to work effectively in cross-functional teams.
• Self-motivated, proactive, and adaptable, with the ability to thrive in a fast-paced environment.

The Role: 

Forge’s platform engineering team is passionate about innovation and building scalable, secure infrastructure solutions that drive liquidity and growth in the private market. Our teams are leveraging a broad range of technologies to support our core platform, Metal, and we thrive on moving fast, delivering value, and living our values of being bold, humble and accountable.

We are seeking a passionate platform engineer with at least 7 years of experience delivering robust infrastructure solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, architecting great developer experiences, and making data-driven decisions.

To succeed in the Staff Platform Engineer role at Forge, you'll leverage your infrastructure and software expertise to successfully deliver high-quality platforms both individually and through technical leadership of others. You will have the ability to take on advanced infrastructure projects—ranging from multi-cluster orchestration to SOC 2 compliance automation—while also being a productive and collaborative member of the team.

Location: This role requires 2-3 days a week in office in San Francisco, CA.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software or platform engineering with a strong focus on infrastructure and DevOps
• Deep, hands-on expertise in Kubernetes administration and the cloud-native ecosystem
• Advanced proficiency in Infrastructure as Code (IaC) using Terraform
• Extensive experience designing and operating GitOps workflows (e.g., Argo CD, Flux)
• Strong software engineering skills with the ability to read, write, and debug code across multiple application

Preferred Skills (Nice-to-Have)

• Experience with C# and Dotnet framework
• Experience with Azure and AWS Cloud infrastructure.
• Experience working in geographically distributed teams
• Fintech or Financial services industry experience.

For residents of San Francisco, CA the annual salary range for this role is $167,000 - $190,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s platform engineering team is passionate about innovation and building scalable, secure infrastructure solutions that drive liquidity and growth in the private market. Our teams are leveraging a broad range of technologies to support our core platform, Metal, and we thrive on moving fast, delivering value, and living our values of being bold, humble and accountable.

We are seeking a passionate platform engineer with at least 7 years of experience delivering robust infrastructure solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, architecting great developer experiences, and making data-driven decisions.

To succeed in the Staff Platform Engineer role at Forge, you'll leverage your infrastructure and software expertise to successfully deliver high-quality platforms both individually and through technical leadership of others. You will have the ability to take on advanced infrastructure projects—ranging from multi-cluster orchestration to SOC 2 compliance automation—while also being a productive and collaborative member of the team.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software or platform engineering with a strong focus on infrastructure and DevOps
• Deep, hands-on expertise in Kubernetes administration and the cloud-native ecosystem
• Advanced proficiency in Infrastructure as Code (IaC) using Terraform
• Extensive experience designing and operating GitOps workflows (e.g., Argo CD, Flux)
• Strong software engineering skills with the ability to read, write, and debug code across multiple application

Preferred Skills (Nice-to-Have)

• Experience with C# and Dotnet framework
• Experience with Azure and AWS Cloud infrastructure.
• Experience working in geographically distributed teams
• Fintech or Financial services industry experience.

For residents of Denver, CO the annual salary range for this role is $150,000 - $170,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

The Role: 

Forge’s platform engineering team is passionate about innovation and building scalable, secure infrastructure solutions that drive liquidity and growth in the private market. Our teams are leveraging a broad range of technologies to support our core platform, Metal, and we thrive on moving fast, delivering value, and living our values of being bold, humble and accountable.

We are seeking a passionate platform engineer with at least 7 years of experience delivering robust infrastructure solutions that are scalable, secure, and easy to maintain. The ideal candidate thrives in team settings and is motivated by creating success all around them through strong communication, architecting great developer experiences, and making data-driven decisions.

To succeed in the Staff Platform Engineer role at Forge, you'll leverage your infrastructure and software expertise to successfully deliver high-quality platforms both individually and through technical leadership of others. You will have the ability to take on advanced infrastructure projects—ranging from multi-cluster orchestration to SOC 2 compliance automation—while also being a productive and collaborative member of the team.

Location: This role requires 2-3 days a week in office in Soho, NY.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 7+ years of experience in software or platform engineering with a strong focus on infrastructure and DevOps
• Deep, hands-on expertise in Kubernetes administration and the cloud-native ecosystem
• Advanced proficiency in Infrastructure as Code (IaC) using Terraform
• Extensive experience designing and operating GitOps workflows (e.g., Argo CD, Flux)
• Strong software engineering skills with the ability to read, write, and debug code across multiple application

Preferred Skills (Nice-to-Have)

• Experience with C# and Dotnet framework
• Experience with Azure and AWS Cloud infrastructure.
• Experience working in geographically distributed teams
• Fintech or Financial services industry experience.

For residents of New York, New York the annual salary range for this role is $167,000 - $190,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

We are looking for a Senior Manager who is passionate about building and modernizing Network Infrastructure.

As a Senior Manager at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing. Reporting to the Director of Network Infrastructure Engineering, this role will lead and scale the Datacenter Networking team, responsible for building, modernizing, and operating DigitalOcean’s datacenter network infrastructure.

What You’ll Do:

• Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration 
• Work with other technologies to architect next generation network
• Partner with senior technical and business leadership to co-develop multi-year roadmaps for the technology areas across the organization 
• Proactively identify and solve challenges that negatively impact team velocity and successful delivery
• Work with the team to streamline and modernize tools used for network equipment lifecycle management

What You’ll Add to DigitalOcean:

• People First Leader - serve the team by continuously assessing their strength and passions helping them to grow and develop. Provide them with the opportunities and visibility to be their best and help them achieve their goals
• Visionary - experience communicating effectively with peers and leaders, create allies and productive relationships, nurture collaboration and knowledge transfer, communicate with transparency, communicate clear organizational goals
• Technologist - a proven background in some or all of: GPU networking, IEB implementation and design, DC networking, NOC, Life-cycle management of infrastructure
• At least 10 years of progressive experience in network architecture, design and operation at global scale (10+ DC locations)
• Experience working with deployment software like Salt, Ansible, puppet, chef.
• 5+ years’ experience of people, talent and performance management; passion to mentor, motivate, and coach team member

Compensation Range: 

• $184,800 - $231,000

*This is a remote role

JR: 2026-7702

#LI-Remote

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are looking for a Solutions Architect with expertise in cloud infrastructure to support the success and retention of DigitalOcean's high-value customers. Reporting to the Manager of Solutions Architecture, you will work directly with Customer Success, Sales, and Support functions to retain and grow DigitalOcean’s largest and fastest growing customers. You will be the technical subject matter expert on DigitalOcean’s portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. You will work closely with other functions within DigitalOcean such as Product, Engineering, and Operations to ensure the needs and insights from the local markets are funneled appropriately back into DigitalOcean's products and services.

This is an amazing growth opportunity for a highly motivated individual to establish and expand our presence within the region. Technical depth, excellent communication skills, and a self-starter mentality are needed.

 What You Will Be Doing: 

As a Senior Solutions Architect II, you will serve as a technical partner to the success and sales teams. You will perform architecture reviews, proof of concepts, demos, uncover customer technical needs, and demonstrate DigitalOcean's value proposition. Working with AEs, GAM and TAM counterparts, you'll help retain large customers and expand their workloads on DigitalOcean.

• Develop deep expertise in the DigitalOcean product portfolio, the evolving cloud landscape, and AI/ML platforms.
• Advocate for customers by providing feedback to product teams, overcoming adoption blockers, and driving new feature development.
• Offer personalized onboarding assistance and guide customers through their cloud journey, resolving technical blockers.
• Design and review architecture tailored to specific business use cases, ensuring optimal solutions for customers.
• Implement and oversee infrastructure management best practices to secure and optimize cloud resources.
• Identify opportunities for cost reduction and performance improvement, helping customers make data-driven cloud optimization decisions.
• Conduct technical consultation sessions, workshops, and training for customers to empower them in managing cloud infrastructure.
• Partner with Growth Account Managers and Customer Success Managers to create success plans that ensure customer retention, expansion, and satisfaction.
• Provide regular presentations articulating product benefits, functionality, and technical solutions.
• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.
• Optimize GPU workloads using CUDA or TensorRT and build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes and NFS.
• Design AI solutions tailored to business needs, manage data pipelines, and integrate databases.
• Liaise with Engineering and Support teams to resolve escalations and growth obstacles in a timely fashion.
• Identify and drive process improvement opportunities and promote technical best practices across the organization.
• Contribute to internal and external documentation, such as "The Navigator’s Guide to DO."
• Build tools to enhance the experience of Premium Support customers and improve platform usability.
• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.
• Leverage expertise in Kubernetes, Managed DBaaS, and the DigitalOcean GenAI Platform.
• Work both independently and collaboratively with a global team of Solutions Architects, Customer Success Managers, and Account Managers.

What We'll Expect From You:

• Proven professional experience with cloud infrastructure, AI/ML platforms, or equivalent education.
• Expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch) and familiarity with platforms like Hugging Face.
• Experience deploying and fine-tuning LLMs (e.g., DeepSeek, Llama, Claude, GPT-4) and GenAI models.
• Deep knowledge of Linux, distributed systems, Kubernetes, NFS, Object Storage, and GPU optimization techniques (e.g., CUDA, TensorRT).
• Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.
• Programming/development experience, particularly in building AI-powered applications (e.g., recommendation systems, chatbots).
• Experience working in a post-sales or technical consultant role with a focus on AI/ML and cloud solutions.
• Knowledge of provisioning, deployment strategies, and tools like Terraform, Kubernetes, and Docker.
• Passionate about customer experience and leveraging AI/ML to solve complex business problems.
• Track record of developing successful technical solutions, including AI/ML use cases, to address customer challenges.
• Ability to balance the demands of multiple stakeholders, define priorities, and set appropriate expectations.
• Strong understanding of AI/ML data pipelines, cloud-native databases, and integration strategies.
• Passionate about technology, open source projects, and applying cutting-edge AI/ML innovations.
• Strong communication skills, with the ability to explain technical AI/ML concepts in clear and concise terms.
• Quickly learn DigitalOcean systems and adapt to rapid changes in cloud and AI/ML trends.
• Fluency in English.
• Highly motivated with a self-starter mentality, ready to tackle AI/ML challenges head-on.

Extra Credit: 

• Cloud certifications are highly desirable (AWS/GCP/Oracle/Azure)
• NVIDIA Certifications around GPU and AI/ML
• Networking: Cisco/Juniper Certifications
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes (CKA/CKE), Vagrant
• DigitalOcean: API, libraries, services
• Linux: RHCSA/RHCE

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7695

#LI-Remote

We want people who are passionate about helping our customers and partners realize the benefits of DigitalOcean’s cloud infrastructure.

DigitalOcean is at a pivotal moment where the intersection of high-performance hardware and cloud accessibility is defining the next decade of innovation. We aren’t just building a cloud; we are building a gateway for the next generation of startups to harness the power of AI and intensive computing. This is your chance to be the architect of our most strategic alliances, sitting at the heart of the Silicon Valley ecosystem to bridge the gap between world-class silicon providers and the builders who use them.

We are looking for a Strategic Relationship Builder to act as our primary envoy to the world’s leading AI-focused System Integrators (SIs) aligned with mid-market and AI Native companies. Reporting to the VP, Channel Partnerships, you will be the lead navigator in embedding DigitalOcean into strategic partnership programs. Your mission is to ensure that as the world scales its data center needs, DigitalOcean is the partner of choice.

What You’ll Do

• Architect strategic alliances with key system integrators, MSPs and resellers partners to ensure DigitalOcean is deeply integrated into their go-to-market ecosystems.
• Navigate complex organizational structures within partner companies to identify and influence the right decision-makers for long-term program placement.
• Translate high-level cloud infrastructure trends into actionable partnership strategies that solve real-world data center and scalability challenges.
• Lead cross-functional workstreams between internal product teams and external partner organizations to deliver co-branded value and technical synergy.
• Drive the execution of partnership milestones by breaking down multi-quarter goals into clear, actionable deliverables that provide mutual value to all stakeholders.
• Collaborate with senior leadership to provide insights on industry trends, ensuring our partnership roadmap stays ahead of market shifts in the data center space.
• Mentor peers and internal teams on partnership best practices, fostering a culture of collaborative excellence across the organization.

What You’ll Add to DigitalOcean

• Technical Breadth: You bring a deep understanding of the cloud and infrastructure industry, specifically regarding data center operations. You have a proven track record of building and managing partnerships with strategic System Integrators, MSPs and Resellers partners.
• The "Human" Element: You are an expert in Relational Intelligence—you can speak the language of engineers and executives alike, building trust and psychological safety across organizational boundaries.
• Growth Mindset: You possess a natural desire to learn, an appetite for feedback, and a "leave it better than you found it" attitude that thrives in a high-performance environment.

Compensation Range: 

• Base $136,000 - $170,000 / OTE target $180,000 - $226,000

*This is a remote role

JR: 2026-7632

#LI-Remote

We are looking for a Strategic Technical Account Manager who is passionate about making an impact, builds genuine relationships with senior stakeholders, and understands how to integrate infrastructure choices into business strategy.

As a Strategic Technical Account Manager (TAM) at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. 

What You’ll Do:

Strategic Relationship Management

• Own the technical relationship with DigitalOcean’s highest-value customers, including Fortune 500 companies and global technology leaders.
• Serve as the trusted technical advisor and executive-facing point of contact, building deep, lasting relationships with VP- and SVP-level stakeholders.
• Drive regular technical and strategic alignment sessions (QBRs, EBRs), proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure.
• Operate as a thought partner, challenging customers to modernize, optimize, and scale AI/ML and GPU workloads using cutting-edge cloud architecture patterns.

Executive Presence & Influence

• Engage with C-level and VP-level contacts with confidence, clarity, and authority.
• Deliver high-impact, boardroom-ready presentations on architecture decisions, cost-performance tradeoffs, and innovation opportunities.
• Navigate complex org structures, ensuring DigitalOcean maintains executive alignment and account control at every level.

Technical Consultation & Innovation Support

• Provide expert guidance on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean.
• Assist customers with architectural planning, workload migration, performance tuning, and incident response.
• Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs.

Growth, Retention & Advocacy

• Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts.
• Identify opportunities for workload expansion, cost optimization, and operational efficiency.
• Act as the voice of the customer, providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies.
  Lead cross-functional account planning with Account Management, Product, and Engineering.

What You’ll Add to DigitalOcean:

Enterprise Customer Experience

• 7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent).
• Experience working with large-scale organizations like AMD, Intel, or similar, including managing executive-level relationships and navigating matrixed stakeholders.
• Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment.

Technical Depth

• Proficient in at least one major cloud platform (AWS, GCP, Azure) and familiar with DigitalOcean or other developer-focused platforms.
• Strong hands-on skills with Linux systems, networking, containers (Docker/Kubernetes), and automation (Terraform, Ansible).
  Programming/scripting in Python, Go, or similar—especially relevant to AI/ML and MLOps use cases.
• Understanding of AI/ML infrastructure stacks: PyTorch, TensorFlow, ONNX, Hugging Face, NVIDIA Triton, etc.
• Understanding of AI/ML infrastructure, including frameworks like PyTorch, TensorFlow, and ONNX, with hands-on experience optimizing GPU workloads on both NVIDIA (CUDA, TensorRT) and AMD (ROCm, MIOpen) platforms.
• Comfort with modern DevOps and data stack tools (CI/CD, GitOps, observability, pipelines).

Executive Presence & Communication

• Proven ability to engage with and influence executive decision-makers.
• Exceptional communication skills, including the ability to translate complex technical topics into strategic business impact.
• Comfortable presenting to large audiences, running technical workshops, and defending architectural decisions.

Bonus Points

• Cloud certifications (AWS SA Pro, GCP PCA, Azure Architect) or NVIDIA certifications.
• Experience with high-performance computing, edge AI, or hybrid/multicloud strategies.
• Background in startup or high-growth environments where agility and influence matter.
• Familiarity with DigitalOcean’s developer ecosystem, API, and service portfolio.

Compensation Range: 

• $174,240 - $217,800

*This is a remote role

#LI-Remote

We want people who are passionate, high performing team players who can take new challenges and go the extra mile.

The Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed and that our financial results are properly accounted for. We provide financial analysis to determine key operational decisions within a rapidly growing organization. We only hire the best to these teams, and your work will have a huge impact on the future success of this rapidly growing company.

We are seeking a high-caliber finance professional to serve as a key architect of our corporate financial strategy. This role requires a unique blend of technical modeling mastery and strategic foresight, as you will directly own the company’s cash forecasting, equity dilution models, and long-range planning integration. The ideal candidate is a "three-statement expert" who thrives in a high-growth, fluid environment and possesses the analytical rigor to manage complex balance sheet and liquidity workstreams. You must be a proactive problem-solver, capable of translating intricate financial data into clear, actionable insights. Beyond maintaining the status quo, you will be a champion for scaling our FP&A processes and leveraging tools like Adaptive Insights to enhance the sophistication of our global finance function.

What You’ll Be Doing:

• Own the cash forecast during each monthly forecast cycle, including the annual planning cycle
• Maintain and evolve the WASO (Weighted Average Shares Outstanding) and EPS (Earnings per Share) model, including equity roll-forward schedules and dilution forecasting 
• Architect and update the Balance Sheet forecast, proactively monitoring leverage ratios and capital structure health
• Analyze interest expense trends and the impact of debt instruments on the overall P&L and cash position.
• Manage the Long-Range Planning (LRP) model, translating multi-year strategic initiatives into a cohesive financial outlook for various scenario analyses
• Act as the primary FP&A lead for Treasury support, providing data-driven insights for debt servicing, interest expense forecasting, and overall cash management.
• Support development of integrated modeling for CapEx and equipment lease forecasts in close collaboration with the COGS and Operations teams 
• Drive accountability for cash performance metrics, specifically owning the tracking and reporting of Adjusted FCF, Unlevered FCF, and Cash Generated metrics.
• Drive end-of-quarter Cash Flow analysis with Accounts Payable and Accounting to ensure accuracy, control over final pay runs, and weekly liquidity management. 
• Provide monthly, quarterly, and annual support for internal reporting and external earnings requirements related to equity, debt, and cash flow movements.
• Support the advancement of FP&A processes, Adaptive Insights planning system and related IT tools, and financial modeling to enhance the overall finance function
• Work closely with the accounting team to ensure timely and accurate financial closes on a monthly basis
• Prepare presentations and key reporting to the Board of Directors and Executive Team
• Develop business cases and analysis to inform and support business and financial decisions
• Collaborate cross functionally to understand the financial impact of, and help prioritize, new business initiatives and investments

What We’ll Expect From You:

• Strong analytical, financial modeling, and problem-solving skills with the ability to quickly grasp and apply analytical concepts
• 2-3 years of investment banking experience (Tier 1 banks preferred)
• Foundational knowledge of GAAP, specifically as it relates to Cash Flow Statement classification
• Demonstrated ability to consistently work within fixed timeframes and meet deadlines
• Proactive communicator with excellent verbal and written skills
• Maintain the highest standards of accuracy and precision; detail-oriented, highly-organized and resourceful
• Must have strong work ethic, team mentality, positive attitude, be highly-driven, self-motivated, have excellent business partnering skills and demonstrate internal stakeholder orientation
• Passion for technology and genuine desire to make meaningful contributions on a team with big aspirations
• Proactive, self-directed operator who demonstrates strong ownership mindset; comfortable working autonomously to drive initiatives and deliver results.
• Proficiency in Google Sheets and Microsoft Excel
• Bachelor’s degree required
• Final candidates will be required to complete a case study analysis during the final rounds.

Nice to have:

• Proficiency in, or an aptitude to learn, Adaptive Insights including building models and reports
• Experience in financial forecasting, planning and analysis and operational budget management, preferably in a business partner facing role
• Experience in other tools/programming languages (Looker, SQL, VBA, Netsuite, Oracle, etc.)
• MBA is a plus

Compensation Range: 

• $93,000 - $140,000

*This is a remote role

JR: 2026-7580

#LI-Remote

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are seeking a Solutions Architect II with deep expertise in Kubernetes migrations and cloud infrastructure to drive the success and retention of DigitalOcean’s high-value customers while also acquiring and onboarding net new customers. Reporting to the Manager of Solutions Architecture, you will play a critical role in leading customers through Kubernetes migrations and cloud-native transformations, helping them achieve their business objectives while expanding their use of DigitalOcean’s platform.

In this role, you will partner with Customer Success, Support, and Sales teams to deliver technical excellence that supports the retention and expansion of our largest and fastest-growing customers, as well as onboarding new businesses seeking modern, scalable solutions. As the technical subject matter expert, you will design, implement, and optimize cloud architectures, guide customers on best practices, and deliver solutions tailored to their needs.

Additionally, you will collaborate across functions—Product, Engineering, and Operations—to ensure customer feedback informs the continuous improvement of DigitalOcean’s products and services. Your insights and leadership will be instrumental in building trust with both existing customers and new prospects, showcasing DigitalOcean as their go-to partner for Kubernetes and cloud infrastructure needs.

This role offers an exciting opportunity to combine your technical depth, communication skills, and entrepreneurial mindset to make a significant impact on DigitalOcean’s growth and success.

What You Will Be Doing: 

As a Staff Solutions Architect specializing in Kubernetes, you will be a hands-on technical leader responsible for guiding customers through complex Kubernetes migration projects. Leveraging deep expertise in migrations and the Kubernetes ecosystem, you will play a pivotal role in designing, implementing, and optimizing cloud-native solutions for customers. Collaborating closely with customer success teams, engineering, and other stakeholders, your efforts will directly contribute to workload expansion, customer retention, and the adoption of modern cloud practices.

• Lead hands-on Kubernetes migration projects, ensuring seamless transitions of workloads to Kubernetes environments.
• Analyze customers’ existing infrastructure and applications to design robust migration strategies.
• Implement Kubernetes architectures, taking ownership of the technical execution throughout the migration lifecycle.
• Troubleshoot and resolve complex migration challenges, ensuring minimal downtime and optimal performance.
• Deep expertise in Kubernetes, container orchestration, and the cloud-native ecosystem.
• Software engineering experience 7 years+
• Design, plan, and review Kubernetes migration and modernization strategies tailored to specific use cases.
• Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences.
• Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations.
• Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions.
• Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges.
• Act as a trusted advisor, helping customers navigate technical complexities and adopt Kubernetes best practices.
• Collaborate with engineering and support teams to resolve technical escalations during migrations.
• Advocate for customer feedback to inform the development of new Kubernetes-related features and platform enhancements.

What We'll Expect From You:

• Extensive professional experience in cloud infrastructure, Kubernetes, and migration projects, or equivalent education.
• Deep understanding of Kubernetes architecture, container orchestration, and related cloud-native technologies.
• Strong foundational knowledge of Linux, distributed systems, and their application in cloud environments.
• Proven programming and scripting experience to support automation and migration processes.
• Prior experience in a pre-sales, technical consulting, or customer-facing role, with a focus on solving complex technical challenges.
• Passionate about delivering exceptional customer experiences and fostering customer success.
• Demonstrated track record of developing effective technical solutions to address customer business challenges.
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
• Highly motivated, with a proactive mindset and the ability to work independently and collaboratively.
• Relevant certifications such as Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or Certified Kubernetes Security Specialist (CKS).
• Proficiency in IaC tools like Terraform, Helm, or Ansible, and experience automating complex deployments.

Extra Credit: 

• Demonstrated experience contributing to open-source projects, particularly within the Kubernetes ecosystem or related cloud-native technologies.
• Advanced knowledge of cloud providers and tools (e.g., AWS, Azure, Google Cloud Platform) and experience with multi-cloud or hybrid cloud environments.
• Active participation in Kubernetes or cloud-native communities, including meetups, conferences, or forums.
• Experience creating tools, plugins, or frameworks that enhance Kubernetes migrations or operational efficiency.
• Published articles, blogs, or documentation on Kubernetes best practices, migration strategies, or cloud-native solutions.

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7693

#LI-Remote

We are seeking a Senior Software Engineer (IC3) to join our Customer Trust & Engineering team working on Identity and Access Management. IAM is the bedrock of trust at DigitalOcean; our services sit in the critical path of every request, authorizing billions of transactions per second with single-digit millisecond latency.

In this role, you won't just maintain existing systems—you will architect the next generation of our Identity platform. You will be instrumental in supporting our AI initiatives, building seamless SSO integrations for global partners, and evolving our policy engine to support complex, agentic workflows. If you are passionate about distributed systems, security-first engineering, and building at hyperscale, this is the team for you.

What You’ll Do

• Architect for Scale: Design and develop high-availability, low-latency authentication and authorization services in Go that scale to handle massive load spikes across global regions.
• Drive Next-Gen Innovation: Build the IAM foundations for emerging cloud-native AI/ML platforms, designing secure token exchange patterns and identity context injection for agentic AI workflows.
• Modernize Identity: Lead the implementation of OIDC and SAML integrations, enabling seamless federated Single Sign-On (SSO) for enterprise customers and strategic global partners.
• Solve Complex AuthZ: Evolve our Policy Engine (using industry standards like Rego/OPA) to support advanced resource-level permissions, dynamic scoping, and network-aware access conditions.
• Evolve Identity Models: Design and scale robust, multi-tenant data models to manage complex hierarchical structures (users, teams, organizations, and resource boundaries) that map to enterprise customer needs.
• Operational Excellence: Take ownership of service reliability, from fine-tuning Kubernetes deployments to migrating legacy data pipelines to modern eventing architectures.
• Security First: Proactively identify and remediate complex security vulnerabilities, ensuring our auth flows are resilient against credential stuffing, session hijacking, and configuration theft.
• Mentor & Lead: Act as a technical lead for major workstreams, conducting deep code reviews and mentoring junior engineers in distributed systems best practices.

What You’ll Add to DigitalOcean

• Experience: 5+ years of software engineering experience, with at least 2+ years focused on Identity (AuthN/AuthZ), Security Products, or high-scale Distributed Systems.
• Language Expert: Expert-level proficiency in Go and a strong understanding of gRPC microservices architecture.
• Identity Specialist: Deep knowledge of identity protocols (OIDC, OAuth2, SAML) and access control models (RBAC, ABAC, PBAC).
• Distributed Systems Guru: Proven ability to build systems that handle consensus, replication, and partitioning at cloud scale.
• Cloud Native: Working experience with container orchestration (Kubernetes), SQL (MySQL), and Infrastructure as Code (Terraform).
• Problem Solver: A track record of "unwinding" complex legacy logic into clean, maintainable abstractions.
• Communication: Ability to communicate technical strategy to senior leadership and collaborate across teams (Inference, Billing, DOKS).

Nice to Have

• Experience with Open Policy Agent (OPA) and Rego.
• Familiarity with Cloud-native deployment strategies (Canary/Blue-Green) via kubernetes.

Compensation Range: 

• $140,800 - $176,000

*This is a remote role

JR: 2026-7665

#LI-Remote

DigitalOcean is expanding its AI Infrastructure layer to support the next generation of AI-driven applications.

We are seeking a Senior Engineer 2 to play a key role in our AI Infrastructure Control Plane team. This team's mission is to orchestrate and operate compute fleet, storage and networking for running AI workloads - inference, training, fine-tuning - at scale. In this high-impact role, you will be a primary technical architect and leader, responsible for building the foundational control plane services that power our large Gen AI model hosting infrastructure.

This is a hands-on role, requiring you to be able to develop high quality software while availing of all the productivity boosts granted by the latest AI coding agents. You will bridge the gap between high-scale distributed systems and specialized AI inference orchestration to ensure our global platform remains simple, reliable, and accessible for developers building the next generation of AI applications.

What You’ll Do:

• Architectural Leadership: Drive the design and development of distributed services within our AI Infrastructure ecosystem, including complex orchestration for LLM inference and hosting services. Your focus will be the control plane orchestration of compute, networking, and storage for AI workloads.
• System Design: Create, refine, and assess system design proposals for our high-scale, multi-tenant inference cloud ecosystem, ensuring they meet rigorous standards for availability and resiliency.
• Operational Excellence: Lead the operational strategy for critical services, defining SLOs and leveraging advanced observability to maintain platform health in a high-scale environment.
• Cross-Functional Collaboration: Partner deeply with Product Management, TPMs, and Engineering Management peers to align technical roadmaps with business priorities.
• Strategic Growth: Work on new architecture initiatives that enable fleet optimization and help evolve DigitalOcean into a market leader for AI-native networking and infrastructure.

What You’ll Bring to DigitalOcean:

• Distributed Systems Mastery: Deep experience with distributed and cloud services, including messaging systems, databases, and infrastructure as code, observability, and security.
• Cloud Infrastructure Expertise: Advanced knowledge of cloud networking (VPCs, Load Balancers), containerization (Kubernetes), and cloud storage (block, object, NFS). Deep networking software experience (VLAN, RDMA, Ethernet, L3-L7 network protocols, etc) would be a plus.
• AI/ML Domain Knowledge: Proven experience building AI/ML products, specifically focusing on Gen AI platforms, LLM hosting, and inference workflows.
• Operational Track Record: Significant experience running customer-facing, high-availability services across multiple regions.
• Open Source Engagement: Experience integrating and building with open-source software and a bias for technical ownership.
• Software Engineering: Expert proficiency in GoLang or Python and familiarity with gRPC for service-to-service communication.

Compensation Range: 

• $139,200.00 - $174,000.00

*This is a remote role

JR: 2026-7623

#LI-Remote

DigitalOcean is expanding its AI Infrastructure layer to support the next generation of AI-driven applications. We are seeking a Senior Engineer 2 to join our AI Inference Engine Systems team. In this role, you will be a key technical leader responsible for designing, developing, and delivering high-scale, resilient data plane services that power our "Inference as a Service" offering. You will work at the intersection of distributed systems and specialized AI hardware to ensure our customers can deploy and scale their models with industry-leading performance and reliability. This is a hands-on role, requiring you to be able to develop high quality software while availing of all the productivity boosts granted by the latest AI coding agents. 

What You’ll Do:

• Technical Leadership: Act as a technical leader on the team, driving the end-to-end design, development, and delivery of critical data plane components hosting large generative AI models.
• System Design: Architect and refine system design proposals for our high-scale, multi-tenant AI inference cloud ecosystem, ensuring they meet rigorous availability and resiliency standards.
• Performance Optimization: Implement and optimize distributed inference hosting using techniques like tensor/data parallelism, KV cache optimizations, and smart routing.
• Collaboration: Work cross-functionally with Product Managers, customer-facing teams, and other engineering teams to align technical roadmaps with customer needs.
• Mentorship: Coach and mentor junior engineers, fostering a culture of technical excellence and continuous improvement.
• Operational Excellence: Maintain and operate critical, high-scale services, utilizing observability tools and defining SLOs to ensure superior platform health.

What You’ll Bring to DigitalOcean:

• Distributed Systems Expertise: Strong experience with microservices, messaging systems, databases, and infrastructure as code.
• AI/ML Domain Knowledge: Hands-on experience hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular.
• Inference Frameworks: Familiarity with distributed inference serving frameworks such as llm-d, NVIDIA Dynamo, or Ray Serve.
• Hardware & Interconnects: Understanding of GPU-level optimization and experience with interconnect technologies like NVlink, XGMI, or RoCE.
• Architecture Proficiency: Knowledge of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Software Engineering: Expert-level proficiency in GoLang or Python and familiarity with gRPC.
• Cloud Operations: Proven experience shipping customer-facing software products and running critical services in a high-scale environment similar to DigitalOcean.
• Open Source Mindset: Experience integrating and building with open-source software.

Compensation Range: 

• $167,200.00 - $209,000

*This is a remote role

JR: 2026-7591

#LI-Remote

We are looking for a Senior Software Engineer who is passionate about startups fueling the next wave of AI innovation. 

The Role

We are seeking a highly experienced and motivated Senior Software Engineer to join our Security Products team. In this pivotal role, you will be instrumental in designing, building, and maintaining robust security products and infrastructure that protect Digital Ocean's platform and our customers' data. This is an exciting opportunity for an individual who thrives in a fast-paced environment and is passionate about solving complex security challenges at scale.

What you’ll do

• Design and develop real-time security detection engines using Apache Flink and Kafka for threat detection at cloud scale
• Build high-performance security APIs and microservices using Go and JavaScript/Node.js
• Implement streaming analytics for security event correlation, anomaly detection, and threat intelligence
• Architect and implement security solutions running on Kubernetes at hyperscale
• Develop security data pipelines processing petabytes of logs, network traffic, and telemetry data
• Lead technical design for complex security platform features from conception to production
• Collaborate with security researchers, threat analysts, and cloud platform teams
• Mentor junior engineers on security engineering best practices and cloud-native development

What we’ll expect from you

• 5+ years of experience in software engineering, with significant exposure to building products at security companies or within security functions.
• Expert-level Go and strong JavaScript/Node.js skills
• Proven track record of designing and implementing high-throughput, scalable systems with large data requirements
• Deep understanding of distributed systems: consensus, replication, partitioning, and consistency - Production Apache Flink and advanced Kafka experience processing high-volume event streams.
• Deep Kubernetes expertise running security-critical workloads at scale
• Cloud platform experience (AWS, GCP, Azure) with understanding of cloud security models, infrastructure as Code expertise (Terraform, Helm, Chef)
• Experience building systems handling millions of events per second
• Familiarity with various security tools and technologies (e.g., SIEM, WAF, IDS/IPS, vulnerability scanners).
• Excellent problem-solving, analytical, and communication skills.
• Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.

Nice to Have

• Experience with distributed systems and microservices architectures.
• Knowledge of cryptography and secure communication protocols.
• Contributions to open-source security projects.

Compensation Range: 

• $140,800 - $176,000

*This is a remote role.

JR: 2026-7538

#LI-Remote

We are seeking a highly experienced and motivated Senior Software Engineer to join our Security Products team. In this pivotal role, you will be instrumental in designing, building, and maintaining robust security products and infrastructure that protect Digital Ocean's platform and our customers' data. This is an exciting opportunity for an individual who thrives in a fast-paced environment and is passionate about solving complex security challenges at scale.

What you’ll do

• Design and develop real-time security detection engines using Apache Flink and Kafka for threat detection at cloud scale
• Build high-performance security APIs and microservices using Go and JavaScript/Node.js
• Implement streaming analytics for security event correlation, anomaly detection, and threat intelligence
• Architect and implement security solutions running on Kubernetes at hyperscale
• Develop security data pipelines processing petabytes of logs, network traffic, and telemetry data
• Lead technical design for complex security platform features from conception to production
• Collaborate with security researchers, threat analysts, and cloud platform teams
• Mentor junior engineers on security engineering best practices and cloud-native development

What we’ll expect from you

• 5+ years of experience in software engineering, with significant exposure to building products at security companies or within security functions.
• Expert-level Go and strong JavaScript/Node.js skills
• Proven track record of designing and implementing high-throughput, scalable systems with large data requirements
• Deep understanding of distributed systems: consensus, replication, partitioning, and consistency - Production Apache Flink and advanced Kafka experience processing high-volume event streams.
• Deep Kubernetes expertise running security-critical workloads at scale
• Cloud platform experience (AWS, GCP, Azure) with understanding of cloud security models, infrastructure as Code expertise (Terraform, Helm, Chef)
• Experience building systems handling millions of events per second
• Familiarity with various security tools and technologies (e.g., SIEM, WAF, IDS/IPS, vulnerability scanners).
• Excellent problem-solving, analytical, and communication skills.
• Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment.

Nice to Have

• Experience with distributed systems and microservices architectures.
• Knowledge of cryptography and secure communication protocols.
• Contributions to open-source security projects.

Compensation Range: 

• $133,680.00 - $167,100.00

*This is a remote role

#LI-Remote

Scope and mission: 

• Drive the design and operation of Gradient AI platform, focusing on delivering a simple and innovative agent development experience with best of breed scale, performance, and predictability. 
• Drive architectural vision, technical excellence, and innovation across both backend systems and customer-facing interactions.

Key Responsibilities:

• Architect and Build
• Design and evolve the architecture for our agent development experience including code integration, evaluations, observability, tools, and cross-agent interactions. 
• Drive initiatives to deliver an architecture optimized for scalability, reliability, low-latency, and cost efficiency.
• Manage and evolve our benchmarking system to continuously raise the bar on our experience.
• Roll out new services by taking on a hands-on lead role as required to ensure timely delivery. 
• Technical Leadership
• Establish and enforce technical standards, coding practices, tooling, and infrastructure guidelines across the AI/ML engineering teams.
• Establish best practices for design, testing, deployments, instrumentation, and performance tuning.  
• Mentor other senior engineers, shaping the team’s culture of architectural rigor and operational excellence.
• Cross-functional Collaboration
• Work with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.
• Guide customer-facing teams (e.g., consultants, support, sales engineers) to shape AI modernization initiatives via agents. 
• Reliability, Performance & Scaling
• Lead Operations Excellence for our Agent development platform, establish mechanisms and processes that scale to the engineering organization while raising the bar. 
• Oversee availability, performance tuning, failover strategies, capacity planning, and disaster recovery.
• Drive AI-driven automation (e.g., IaC, CI/CD pipelines, deployments, monitoring) to optimize operations
• Innovation & Future Roadmapping
• Drive development of internal tooling leveraging agents across the company, contributing towards increased efficiency and quality across all aspects of engineering.  
• Serve as subject matter expert on new agent development paradigms and lead implementation of mechanisms to productize them.

Qualifications:

• Domain Expertise: Hands-on experience designing and operating production-grade AI/ML platforms using the latest GenAI and Agent-development technologies.
• Technical Experience: 10+ years in designing and building applications on the cloud with 5+ years experience in AI/ML platforms
• Leadership & Collaboration: Prior experience as a technical visionary in large-scale, mission-critical projects; ability to align technology strategy with business impact.
• Operational excellence: Expertise in driving operational excellence via automation and best practices.
• Communication & Mentoring: Strong written and verbal communication skills with a track record of mentoring senior and junior engineers; translating complex concepts across engineering and business teams.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

#LI-Remote

#LI-SK1 

As a Principal Engineer you'll spearhead the design, development, and operation of scalable, high‑availability, and high-performance database platforms across relational and non-relational managed services (Managed MySQL, Postgres, MongoDB, etc.) and scale-out variants that scale to petabytes of data. Drive architectural vision, technical excellence, and innovation across both backend systems and customer-facing interactions.

Key Responsibilities:

• Architect and Build
• Design and evolve the architecture of large-scale distributed database systems optimized for scalability, reliability, low-latency, and cost efficiency.
• Architect solutions for storage engines, indexing, querying, caching, replication, and high availability, drawing from best practices in both relational and NoSQL paradigms.
• Roll out new services by taking on a hands-on lead role as required to ensure timely delivery 
• Technical Leadership
• Establish and enforce technical standards, coding practices, tooling, and infrastructure guidelines across the database engineering teams.
• Mentor other senior engineers, shaping the team’s culture of architectural rigor and operational excellence.
• Cross-functional Collaboration
• Work with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.
• Guide customer-facing teams (e.g., consultants, support, sales engineers) to define database solutions and migration strategies aligned with organizational goals
• Reliability, Performance & Scaling
• Lead Operations Excellence for database services, establish mechanisms and processes that scale to the engineering organization while raising the bar 
• Oversee availability, performance tuning, failover strategies, capacity planning, and disaster recovery for database platforms.
• Drive automation (e.g., IaC, CI/CD pipelines, deployments, monitoring) to optimize operations
• Innovation & Future Roadmapping
• Research and integrate advanced capabilities (e.g., AI‑assisted tooling, MCP protocols) to enhance developer workflows and metadata accessibility across database types.

Qualifications:

• Technical Experience: ≥ 12–15 years in distributed systems architecture, database internals (storage, indexing, query optimizers), and cloud infrastructure.
• Domain Expertise: Hands-on experience designing and operating production-grade systems on one or more database services in the Cloud.
• Leadership & Collaboration: Prior experience as a technical visionary in large-scale, mission-critical projects; ability to align technology strategy with business impact.
• Automation Proficiency: Familiarity with infrastructure as code, deployment pipelines, and observability frameworks.
• Communication & Mentoring: Strong written and verbal communication skills with a track record of mentoring senior and junior engineers; translating complex concepts across engineering and business teams.

Compensation Range:

• $198,000 - $297,000

*This is a remote role

#LI-Remote

#LI-SK1

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
  
  

Who You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
• Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills
• Desired hands-on experience in two or more of the following areas:
• Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
• Public Cloud: AWS, Azure, GCP, or Alibaba
• Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
• Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
• Config Mgmt: Terraform, Ansible, Puppet, Chef
• CI / CD: Jenkins, Gitlab
• Bonus Points:
• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
• Previous experience using Datadog and/or other cloud monitoring tools (APM, 
• Infrastructure, Logs, Synthetics, NPM)
• Previous experience with root-cause-analysis, troubleshooting, debugging

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
• Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
• Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
• Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
• Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.
• Create executive-level summaries and insights that tie platform usage to business outcomes.
• Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing

Who You Are:

• You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
• You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP) and have hands-on experience with infrastructure or application monitoring.
• You’re familiar with scripting or automation tools (e.g. Python, Bash, Terraform, Chef/Puppet).
• You have working knowledge of CI/CD pipelines and containerization tools (e.g. Jenkins, GitLab, Docker, Kubernetes).
• You excel at communicating technical concepts to both technical and non-technical stakeholders, and can adapt your style for individual contributors or exec audiences.
• You’re able to work with minimal guidance on customer enablement, issue triage, and product adoption strategies.
• You are comfortable traveling up to 25–30% of the time as needed (via auto, air, or train).
• Previous experience using Datadog or other cloud monitoring tools is a strong plus

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding program
• Generous global benefits package
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, including Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.   

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
• Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
• Write automation and design architecture for deployment templates 
• Manage the operation of implementation projects 
• Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Who You Are:

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
• Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
• Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
• Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures
• Successful track record with 5+ years experience as an Architect or Consultant in a professional services team
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Your role
We are looking for a rare breed of leader: someone who possesses the technical depth of an AI Architect and the strategic mindset of a Sales Executive. Reporting directly to the Vice President of Sales Engineering, you will recruit, mentor, and direct a team of Forward Deployed Engineers who translate complex business challenges into high-impact, Agentic AI systems.

You are a self-starter who thrives in ambiguity. You don't just manage a team; you lead from the front, acting as the company’s most technically fluent business consultant and our customers' most trusted AI architect. You will partner across Sales, Product, and Engineering to ensure our AI platform is not only adopted but becomes the backbone of our customers' operations.

You will lead a specialized, high-impact technical division within our global Sales organization. This team isn't just selling software; they are building the future of communication. The Agentic Sales Engineering team is the "special forces" of our Go-To-Market strategy—a group of elite Forward Deployed Engineers who embed themselves within our most strategic accounts to bridge the gap between visionary AI potential and production-ready reality.

What you’ll do

• Build & Mentor: Recruit and develop a high-performing team of Forward Deployed Engineers. Coach them to develop both their technical AI/ML skills and their ability to command a C-suite boardroom.
• Strategic GTM Leadership: Partner with Sales leadership to identify "must-win" accounts where Agentic AI can be a differentiator. Actively participate in the sales cycle to provide leadership, technical authority, and strategic deal support.
• Bridge the Gap: Act as the crucial link between the field and the lab. Synthesize critical "field signals"—customer pain points, integration patterns, and platform limitations—and deliver them to Product and Engineering to influence the roadmap.
• Architect Value: Guide the team in designing complex multi-agent systems, retrieval pipelines (RAG), and decision logic that integrate with CRMs, ERPs, and custom APIs via our MCP framework.
• Innovate Processes: Create and implement new systems for "AI Envisioning" sessions, helping customers navigate complex cloud/data infrastructure to bring AI bots to life.
• Drive Execution: Ensure the team isn't just selling a vision, but building the "shippable" capabilities that validate a customer's investment during pre-sales and early deployment.

Skills you’ll bring

• The Basics: BA/BS degree or equivalent practical experience.
• Experience: Minimum 8 years of customer-facing technical experience (Sales Engineering, FDE, or Solutions Architecture).
• Minimum 5 years of people management experience, specifically leading technical teams.
• Technical Depth: Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Vector Databases, and Agent Orchestration Frameworks. Proficiency in Python, Go, or JS/TS.
• Business Acumen: The ability to simplify technical complexity and communicate clear ROI and trade-offs to non-technical C-suite executives.
• Leadership Style: High emotional intelligence with a "scrappy" mentor mindset. You are someone who takes initiative and thinks creatively to get the job done under tight timelines.
• Operational Excellence: Strong analytical skills to use data in improving team effectiveness and product vision.

Location: Remote 

Position Summary: 

Our Scalability team as a Senior Scalability Engineer focused on observability platform development and engineering productivity. In this role, you will define, own, and build Judi Health's organization-wide observability strategy, tooling, and platform products. Beyond maintaining infrastructure, you'll architect and develop a custom observability platform that gives engineering teams powerful, fast, and cost-effective visibility into every layer of our infrastructure—from application logs and metrics to distributed traces. You'll build production-grade internal products using React/TypeScript frontends with Python and Rust backends, creating tools that fundamentally improve how engineers at Judi Health debug, monitor, and optimize their systems. Working closely with leadership and cross-functional teams, your work will be foundational to platform stability, performance optimization, and developer productivity across our rapidly growing healthcare platform. 

Position Responsibilities: 

In this role, you'll own the observability infrastructure that powers our engineering organization. You will:  

• Architect observability platform: Design, implement, and maintain the LGTM stack (Loki, Grafana, Tempo, Mimir/Prometheus) as the primary observability platform across all engineering teams, making architectural decisions that balance cost, performance, and developer experience.
• Build internal observability products: Design and develop production-grade internal platform products with React/TypeScript frontends and Python/Rust backends that provide engineers with powerful log search, metrics visualization, and trace analysis capabilities.
• Develop custom log indexing systems: Architect and build high-performance log indexing solutions using Rust that process logs and provide sub-second search across billions of log lines at a fraction of the cost.
• Integrate SQL analytics for logs: Design and implement solutions leveraging AWS Athena or similar SQL query engines (DuckDB, ClickHouse) for ad-hoc log analysis and historical queries, enabling engineers to run complex SQL queries over S3-based log data for deep investigations and trend analysis. 
• Create advanced query interfaces: Build sophisticated web interfaces that allow engineers to query logs, metrics, and traces with features like saved queries, query templates, correlation analysis, and pattern detection, supporting both full-text search and SQL-based analytics. 
• Balance cloud-native and open-source: Architect solutions that thoughtfully leverage both AWS-managed services (CloudWatch, Athena, Kinesis) and open-source tooling (LGTM stack, Quickwit) to optimize for cost, performance, and operational flexibility based on use case requirements. 
• Integrate AWS observability: Design seamless integration between AWS CloudWatch Logs/Metrics and our custom observability platform, providing unified visibility across managed and self-hosted infrastructure. 
• Build intelligent alerting: Develop smart dashboards, monitors, and alerting systems that reduce noise, detect anomalies, and help teams respond to incidents quickly. 
• Partner with engineering teams: Work directly with product teams to integrate observability into their services, establish logging and metrics standards, and instrument code effectively, serving as the observability subject matter expert. 
• Enable performance optimization: Provide the observability foundation that allows the Scalability team to identify performance bottlenecks, track optimization impact, and measure platform stability with data-driven insights. 
• Establish observability standards: Define and document comprehensive observability standards including structured logging patterns, metric naming conventions, trace instrumentation, dashboard design principles, and query best practices. 
• Drive platform adoption: Lead workshops, create documentation, and build self-service tooling that democratizes observability across engineering, making it easy for teams to adopt best practices. 
• Demonstrate technical leadership: Mentor engineers on observability practices, lead architecture reviews for instrumentation approaches, and represent the Scalability team in cross-functional planning. 
• Work in an Agile/Scrum environment to continually deliver value to stakeholders and clients. 
• Code of Conduct: Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. 

Required Qualifications: 

• 10+ years of software engineering or infrastructure engineering experience with demonstrated progression into technical leadership roles. 
• Several years of experience leading technical initiatives, building platform products, or serving as a subject matter expert on observability infrastructure. 
• Strong experience with React/TypeScript for frontend development and Python (Flask/SQLAlchemy) for backend services. 
• LGTM stack expertise: Deep production experience with Loki, Grafana, Tempo, and Prometheus/Mimir for logs, metrics, and distributed tracing at scale. 
• AWS observability: Extensive experience with AWS CloudWatch Logs and Metrics, including custom metrics, log insights, dashboard creation, and integration patterns. 
• SQL analytics for logs: Production experience with SQL-based log analytics using AWS Athena, DuckDB, or similar query engines for analyzing structured and semi-structured data at scale. 
• Cloud-native and open-source balance: Demonstrated ability to architect solutions leveraging both managed cloud services and open-source tooling, understanding trade-offs between operational overhead, cost, flexibility, and vendor lock-in. 
• Search and indexing experience: Hands-on experience building or operating search systems using OpenSearch, Elasticsearch, Lucene, Tantivy, or similar search and analytics engines. 
• Performance-critical systems: Experience building high-performance systems that process large volumes of data efficiently (millions of log lines, high-cardinality metrics). 
• Systems thinking: Deep understanding of distributed systems, microservices architectures, and the complex observability challenges they present. 
• Data at scale: Proven track record handling high-volume structured and unstructured logging data, identifying patterns, and building efficient search/query solutions that perform well under load. 
• Product mindset: Ability to build internal platform products that engineers love to use, with attention to UX, performance, and reliability. 

Preferred Qualifications: 

• Rust development experience: Production experience with Rust for building high-performance data processing, indexing, or search systems. Strong interest in learning Rust is acceptable if combined with systems programming experience in C/C++/Go. 
• Infrastructure as code: Experience with Terraform for managing observability infrastructure and AWS resources. 
• Additional observability platforms: Experience architecting or operating Datadog, New Relic, Splunk, or other enterprise observability platforms. 
• Advanced query languages: Deep expertise with PromQL, LogQL, SQL optimization, and query optimization for high-cardinality data. 
• Columnar storage formats: Experience with Parquet, ORC, or other columnar storage formats for efficient log storage and analytics on S3. 
• Incident management: Experience designing incident response workflows, postmortem processes, and SLO/SLI frameworks that drive reliability improvements. 
• Cost optimization: Track record of reducing observability costs while maintaining or improving capabilities (e.g., CloudWatch → S3/custom indexing migration). 
• Data pipelines: Experience with streaming data pipelines, ETL processes, or real-time data processing. 
• Distributed tracing: Deep knowledge of OpenTelemetry, Jaeger, Zipkin, or distributed tracing architectures. 
• Git expertise and experience working in a mono repository. 
• Previous Pharmacy Benefits Manager (PBM) or healthcare technology experience. 
• Experience building developer tools or internal platforms that improve engineering productivity. 

This range represents the low and high end of the anticipated base salary range for the NY - based position. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and if the location of the job changes. 

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Location: Remote 

Position Summary: 

Join our Scalability team as a Senior Scalability Engineer focused on streaming and realtime systems. In this role, you will own the architecture and expansion of our streaming data infrastructure, including WAL-based database replication, change data capture (CDC) systems, and realtime event processing. Your work will handle systems processing hundreds of thousands to millions of records per batch while maintaining strict ordering guarantees and exactly-once semantics. Working closely with our clients and cross-functional teams, you'll build foundational streaming infrastructure while partnering directly with product teams to implement realtime capabilities that power critical business workflows. 

Position Responsibilities: 

In this role, you'll provide technical leadership while delivering hands-on solutions for high-impact performance challenges. You will: 

• Own streaming infrastructure: Design, implement, and expand WAL-based replication systems that process database changes through Kinesis to Snowflake and Redshift, handling millions of records while maintaining strict ordering and delivery guarantees. 
• Build CDC systems: Architect and implement change data capture infrastructure for cross-platform data synchronization, enabling realtime analytics and event-driven workflows across the organization. 
• Develop shared libraries: Create reusable Kinesis/SNS consumer patterns and libraries used across multiple teams, establishing best practices for event processing, error handling, and observability. 
• Partner with product teams: Work directly with teams to design and implement realtime data processing solutions tailored to their business needs, providing technical guidance and hands-on support. 
• Ensure data reliability: Implement exactly-once processing semantics, dead letter queues, retry strategies, and monitoring to guarantee data integrity across streaming pipelines. 
• Build observability: Develop monitoring, alerting, and dashboards for streaming pipelines to track throughput, lag, data quality issues, and system health using the LGTM stack.  
• Demonstrate technical leadership: Mentor engineers on streaming architecture patterns, lead design reviews for event-driven systems, and represent the Scalability team in cross-functional planning. 
• Make strong architectural choices through careful evaluation and prior experience with distributed systems.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Required Qualifications: 

• 10+ years of software engineering experience with demonstrated progression into technical leadership roles. 
• 3+ years of experience leading technical initiatives, architecting distributed systems, or serving as a subject matter expert on streaming infrastructure. 
• Strong expertise in Python (Flask/SQLAlchemy) for production applications. 
• Deep PostgreSQL knowledge: Understanding of write-ahead logs, replication, logical decoding, and change data capture mechanisms.
• Production streaming experience: Proven track record building and operating high-throughput streaming systems using Kinesis, Kafka, or similar event streaming platforms. 
• Distributed systems expertise: Strong understanding of ordering guarantees, exactly-once semantics, partition strategies, backpressure handling, and fault tolerance patterns. 
• AWS experience: Production experience with Kinesis, S3, SNS/SQS, Lambda, ECS, and data pipeline orchestration.  
• Data warehouse knowledge: Experience loading data into Redshift, Snowflake, or similar analytical databases.  
• Systems thinking: Ability to design resilient, observable streaming architectures that balance throughput, latency, and reliability.  
• Collaboration and communication: Strong written and verbal communication skills with ability to work autonomously while driving proactive collaboration in a remote environment. 

(Optional) Preferred Qualifications:   

• Rust development experience or strong interest in learning Rust for high-performance systems.
• Infrastructure as code: Experience with Terraform or similar IaC tools for managing cloud infrastructure. 
• Observability tools: Hands-on experience with Grafana, Prometheus, Loki, or similar monitoring/alerting platforms.  
• Event-driven architectures: Background designing event sourcing, CQRS, or other event-driven patterns.
• Previous Pharmacy Benefits Manager (PBM) or healthcare technology experience. 

This range represents the low and high end of the anticipated base salary range for the NY - based position. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and if the location of the job changes. 

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

About the role:

Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As Senior Manager on the US Scale Customer Success team, you will lead a team responsible for a high-volume portfolio of mid-market customers in the private sector. 

This is not a traditional CS leadership role. It is a builder role with an explicit mandate to transform how Samsara engages customers at scale. You will own segmentation strategy, coverage design, and digital, automated, lifecycle & AI-driven engagement programs supported by targeted high-impact human interactions — while holding accountability for renewal outcomes.

You will set the standard for what great Scale CS looks like, and personally step in when customers or situations demand it. The expectation is not just to run the team well — it is to make it fundamentally better.

This is a remote position open to candidates residing in Canada or the US, excluding the SF Bay Metro, NYC Metro, and Washington DC Metro.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Segmentation strategy: determine customer segmentation into service tiers and engagement models that blend targeted human interactions and scalable programs for a high-volume portfolio of mid-market accounts in the US private sector
• Renewal outcomes: drive retention as the primary lens for every operating decision, not a reporting exercise
• Expansion collaboration: partner with Sales to drive growth within accounts
• Product adoption: work with CSMs to drive breadth and depth of product adoption 
• People leadership: hire, develop, and manage a team of CSMs, each managing portfolios of 100+ accounts
• Productivity and efficiency: drive measurable output per CSM through AI, automation, digital programs, lifecycle workflows, and smart tooling integrations
• AI-forward: champion experimentation and adoption of AI-powered workflows and tools to enhance customer engagement and team productivity
• Risk management: identify and mitigate risk at scale using data-driven insights
• Cross-functional leadership: partner with Sales, RevOps, Marketing, Product, and Business Technology to increase team productivity and improve customer experience
• Escalation leadership: step into critical customer situations personally and providing leadership coverage when it matters, balancing strategic oversight with hands-on resolution
• Automatically included - do not run through Bias Decoder:
• All Roles: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• People Manager Roles: Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• 6+ years of experience in Customer Success or Account Management 
• 4+ years of direct people management experience leading CSMs or similar customer-facing roles with a portfolio of 100+ accounts each
• Demonstrated experience building or significantly redesigning a scale, tech-touch, or digital CS model with measurable retention or expansion outcomes
• Demonstrated ownership or significant influence over retention and expansion outcomes
• Strong analytical capability; comfortable using data to drive prioritization, segmentation, and performance management.
• Proven ability to lead through ambiguity, organizational change, and fast growth in a high-volume environment
• Bachelor’s degree from a 4-year accredited institution

An ideal candidate also has:

• Experience at a SaaS company with a hardware or IoT component
• Experience integrating AI into CS workflows to drive measurable team productivity
• Advanced proficiency with Gainsight (or similar customer success platforms)
• Experience partnering closely with Sales on expansion and account strategy

About the role:

Samsara’s Enterprise Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. 

In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of businesses that power our economy, including trucking and transportation, food and beverage, passenger transit, utilities, school buses, and many others. All the while building relationships with the customer, helping them learn our system, and overall ensuring a successful customer relationship.

Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a fast-growing company from within. 

This role requires exceptional customer-facing communication skills, the ability to understand a customer’s business quickly, and comfort in explaining technology products to both executives and day-to-day users.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. 

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform 
• Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health 
• Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
• Champion, role model, and embed Samsara’s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred 
• This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence 
• Experience supporting or working with technical products
• Solutions-oriented with strong problem solving & project management skills
• Excellent consultative skills with experience in end-to-end system implementations
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software 
• Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
• Diplomacy, tact, and poise under pressure when working through customer issues
• Bachelor’s degree from a 4-year institution

An ideal candidate also has:

• Strong bias for action, the ability to think big, with insistence on high standards
• Experience serving a large and complex customer base in B2B SaaS
• PMP Certification

About the role:

Samsara’s Installation Specialists are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. In this role, you will oversee customer engagements with installation partners, provide onsite management for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You’ll work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value.

This role is ideal for someone with ~4 years of experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.    

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Monitor customer installation milestone progress in collaboration with Samsara Implementation Consultant, spearheading prompt resolution to issues, installation challenges, partner and project complexities while ensuring quality standards are always met.
• Serve as a point of contact for escalations and troubleshooting during install phases.
• Monitor CSAT related to installations and resolve root causes of dissatisfaction.
• Assist partners in building project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians on project specific requirements
• Coordinate with installation vendors to ensure work is completed on time, on budget, and to Samsara’s quality standards
• Provide onsite oversight for large or complex deployments, including site readiness checks, site-level access and communication channels with installers, real-time troubleshooting, and onsite quality checks
• Perform first of kind installations on complex customer projects, serving as the hands on technical expert
• Identify risks early, propose mitigation strategies, and keep projects on track
• Capture lessons learned from each project to improve processes and drive continuous improvement with installation partners
• Collaborate with internal teams (Customer Success, Implementation, and Product) to escalate, share feedback, and enhance the installation experience
• Ensure compliance with safety standards and Samsara best practices throughout the installation lifecycle
• Ensure that the Statement of Work (SOW) is fully aligned to the project’s installation requirements
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for this role:

• High school diploma required, advanced degree preferred.
• Must have valid driver's license and be insurable 
• 3+ years experience managing vehicle and/or hardware technology.
• Prior vehicle installation or up-fitter experience preferred (e.g. experience installing emergency lighting, two-way mobile radios, GPS equipment, antennas or other electrical equipment). 
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications, for on-road and off-road vehicles and yellow iron equipment.
• Basic understanding of electronics and electrical systems.
• Experience in field operations coordination, implementation, and technical deployment.
• Strong attention to detail with the ability to manage multiple projects in parallel.
• Excellent communication and stakeholder management skills.
• Fluent in English (verbal and written).
• Comfortable in a dynamic, fast-paced environment with cross-functional collaboration.
• Customer travel is expected up to 50-70%, including weekends and overnight stays.

An ideal candidate also:

• Can develop professional customer-facing documentation and communicate effectively in ambiguous, fast-paced work environments
• Has strong bias for standardization & automation, the ability to think big, with insistence on high standards.
• Thrives in a fast-paced and change-heavy environment.
• Possesses strong problem-solving skills and a continuous improvement mindset.
• Has familiarity or hands-on experience with AI tools to drive operational efficiency.

About the Role:

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You will resolve complex customer problems and improve support across all teams. Your work will be collaborative, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues.  

The ideal candidate will have a strong technical background, experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support, including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. 

This is a remote role open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. Relocation assistance will not be provided for this position. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Product Expertise: Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations across multiple industries.
• Technical Troubleshooting: Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
• Responsiveness & Resolution: Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.
• Documentation: Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-serviceability for our end users.
• Partnerships: Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary.
• Feedback Loop: Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
• Team Player: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• B.S. or equivalent work experience in Computer Science, Engineering (Mechanical/Electrical), Mathematics, Science, Business, or another analytical field.
• 2-5 years of experience in support, engineering, or other technical roles.
• Strong familiarity with using CRMs like Zendesk or Salesforce.
• Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems.
• Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company.
• Excellent written and verbal communication skills, you can speak both Engineer and Human.
• Strong bias for action, ability to dive deep, and insistence on the highest standards.
• Ability to work in a hyper-growth environment with shifting priorities.
• Willingness to work flexible hours with the possibility of rotating coverage for some nights, weekends, and holidays.

An ideal candidate also has:

• Experience with SaaS platform operations or you like tinkering with python, JSON, scripting, databases, or cloud systems. 
• Bilingual proficiency in English and Spanish

Location: Denver, Colorado  Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

As an Account Executive, you will be a high-performing leader within our North American Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will serve as the primary architect for large-scale digital transformations that redefine how the United States leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director, Sales, this role sits within our Field Sales organization and is pivotal to our expansion within the US market.

You Will: Key Responsibilities & Impact

Strategic Sales & Territory Leadership:

• Formulate and execute a comprehensive go-to-market territory strategy to identify and qualify high-value opportunities within your target list.
• Continuously build and maintain a robust sales pipeline, leveraging a variety of prospecting methods to ensure long-term revenue predictability.
• Drive the end-to-end sales process for complex, transformational technology deals, ensuring a consistent track record of meeting and exceeding annual quotas.

Executive Engagement & Value Positioning:

• Target and engage key decision-makers across Sales, Marketing, IT, and Contact Centers to position LivePerson as a strategic partner.
• Present high-impact business cases to C-level prospects, utilizing ROI analysis and data-led insights to articulate the value of Conversational AI.
• Master the MEDDPICC qualification framework to ensure rigorous deal management and accurate monthly/quarterly forecasting.

Cross-Functional Collaboration:

• Act as the "CEO of your territory," orchestrating internal resources including Inside Sales, Solution Consultants, Legal, Marketing, and Professional Services to deliver seamless customer experiences.
• Collaborate with the Product and Success teams to ensure the "voice of the customer" is reflected in our roadmap.

You Have: Required Skills & Qualifications

Professional Experience & Education:

• 6+ years of professional sales experience, with at least 4+ years specifically managing large, complex enterprise software sales.
• Proven track record of success in SaaS, BPO, CX and CCaas platforms, or online marketing sales environments.
• Extensive experience in Strategic Value-Based Selling, including buyer group identification and complex business case definition.
• Bachelor's Degree of equivalent

Technical & Operational Expertise:

• Deep understanding of transformational technology and the ability to "nerd out" about AI applications and data-led decision-making.
• Operational excellence in managing long sales cycles, with a disciplined approach to CRM hygiene and pipeline management.
• Familiarity with the digital transformation landscape in the US, including local consumer behaviors and enterprise procurement processes.

Attributes & Mindset:

• Growth Mindset: You are curious, embrace coaching, and view feedback or failure as a mandatory fuel for growth.
• Entrepreneurial Spirit: You are a self-starter who thrives in fast-paced, dynamic environments and can inspire passion in others.
• Customer-Obsessed: You deliver excellence in service and are committed to fostering a collaborative team environment to achieve the best results for the client.

The base salary range for this role will be between $110,000 to $140,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.

💰 Financial Security & Growth

• 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans:  To help you plan for health related expenses on a pre-tax basis

• Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Additional Insurances: Basic and supplemental  life insurance,  Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
• Development: Access to internal professional development resources.

👨‍👩‍👧‍👦 Time Away & Family Support

• Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
• Paid Public Holidays.
• Generous Parental Leave Policy: Including maternity/paternity support and fertility services.

💻 Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

JOB SUMMARY:

The Delivery Engineer | Splunk, will provide technical expertise in providing guidance on levels of effort for configuring, installing, and developing against Splunk: platform for operational intelligence. This position is a customer facing role and will be responsible for delivering project related consulting services to analyze the massive streams of machine data generated by IT systems and technology infrastructure—physical, virtual and in the cloud.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Drive complex deployments and integration of Splunk while working side by side with the customers to solve their unique problems across a variety of use cases.
• Collaborate across the entire organization to bring access to product and technical teams, to get the right solution delivered and drive feature innovation gathered from customer input.
• Leverage previous experiences, share best practices and create innovative solutions to push user adoption and maximize the value of Splunk.
• Collaborate with and enable customers to solve the next wave of questions on their own.
• May perform other duties as assigned by supervisor.

REQUIRED SKILLS AND EXPERIENCE:

• A minimum of 3 years of current experience in technical consulting or big data analytics.
• Ability to quickly explore, examine and understand data from multiple disparate sources and how it relates to the customer’s business.
• Demonstrable understanding of common enterprise applications (especially in the areas of security and finance).
• Experience with both the Unix and Windows operating systems; comfortable on the command line interface.
• Working knowledge and recent experience with scripting languages (bash), application development (java, python, .NET), databases and analytical tools.
• Ability to collaborate with technical and non-technical consumers from IT administrators to executive level stakeholders.
• Well organized with a healthy sense of urgency - able to set, communicate, and meet aggressive deadlines with competing priorities.
• Excellent speaking and customer interaction skills.
• Not required, but a plus: statistical and analytical modeling.
• This is a remote, contract position and eligible candidates must be located in the United States.

EDUCATION / KNOWLEDGE / CERTIFICATIONS

• BA/BS in computer science, computer engineering, finance or mathematics or other related fields
• Splunk Enterprise Certified Admin
• Splunk Enterprise Security Certified Admin
• Splunk Cloud Certified Admin
• Splunk Enterprise Certified Architect 
• Splunk Core Certified Consultant

YOUR MISSION

Software is the central nervous system for True Anomaly's engineering and product thesis. Software bridges the gap between military objectives, theoretical physics, and the human and autonomous control of spacecraft and ground systems. True Anomaly is seeking a Principal Spacecraft Simulation Software Engineer to define the long-term technical vision and architecture for a simulation platform that spans some of the hardest problems in modern aerospace — from high-fidelity multi-physics modeling of spacecraft and constellations to simulation of complex, dynamic environments that don't yet have established playbooks.

At this level, your impact extends well beyond individual features. The platform you help shape will underpin mission planning, autonomy development, GNC validation, and operational decision-making across a range of scenarios that are technically novel by design. You will set technical direction across the simulation organization, serve as the internal authority on simulation methodology and best practices, and drive the technical culture of the team.

RESPONSIBILITIES

Technical Vision & Architecture

• Own the long-term technical strategy and architectural roadmap for True Anomaly's simulation infrastructure, spanning multi-physics modeling, real-time, faster-than-real-time execution, and hardware/software-in-the-loop environments
• Make high-consequence architectural decisions — technology selection, inter-system interface design, performance targets, and long-term maintainability tradeoffs — with full awareness of downstream impact across engineering, GNC, mission planning, and operations
• Identify and resolve fundamental technical risks before they become program-level blockers; anticipate capability gaps 12–24 months out and drive proactive investment
• Establish and steward engineering standards, simulation best practices, and V&V frameworks adopted across the organization

Simulation Development

• Lead the design and implementation of production-quality multi-physics simulation software spanning spacecraft subsystems: 6DOF rigid body dynamics (gravity gradient, solar radiation pressure, atmospheric drag, magnetic torques, third-body effects), thermal modeling, attitude dynamics and control, propulsion (chemical/electric), power generation and storage, and high-fidelity sensor/actuator models (reaction wheels, CMGs, star trackers, gyros, magnetometers)
• Architect and implement tightly coupled physics algorithms capturing complex subsystem interactions (thermal-structural, power-thermal, propulsion-dynamics) with rigorous attention to numerical stability, accuracy, and performance
• Design advanced time-stepping algorithms, solver architectures, and integration schemes that support scalable, real-time, and batch simulation use cases
• Write production-quality C++ with emphasis on performance, correctness, maintainability, and testability; establish the quality bar others rise to meet

API Design & Integration

• Define the simulation platform's external-facing API strategy across C++ and Python, ensuring interfaces are intuitive, performant, versioned, and backward-compatible as the platform evolves
• Partner with mission planning, GNC, systems engineering, and autonomy teams to understand capability needs and translate them into durable, well-documented platform investments
• Drive creation of comprehensive documentation, developer guides, and reference examples that enable self-service across the organization

Leadership & Collaboration

• Serve as a technical anchor across the simulation team; provide architectural guidance, unblock decisions, and ensure coherent execution toward shared goals
• Drive a culture of engineering excellence through rigorous code reviews, mentorship, pair programming, and knowledge transfer
• Mentor engineers at all levels; contribute directly to career development conversations and growth planning
• Partner with engineering leadership to shape simulation capability roadmaps, surface tradeoffs, and contribute to proposals and technical white papers
• Represent simulation engineering in cross-functional forums, program reviews, and customer-facing discussions

QUALIFICATIONS

• Education: Bachelor's in aerospace engineering, mechanical engineering, computer science, physics, applied mathematics, or equivalent experience; advanced degree preferred
• Experience: 10+ years of professional software development with deep focus on simulation, scientific computing, or aerospace applications; demonstrated progression into technical leadership roles
• C++: Expert-level proficiency in modern C++ (C++17 or newer), including STL, templates, performance optimization, and large-scale system design
• Python: Proficiency in API design, scripting, automation, and data analysis
• Technical leadership: Proven track record of setting technical direction for large, complex software systems and driving multi-team efforts to delivered capability
• Domain knowledge: Deep expertise in two or more of: ADCS, GNC, thermal control, electric power systems, chemical/electric propulsion, orbital mechanics, or HIL/SIL systems
• V&V: Demonstrated experience defining and executing verification and validation frameworks for physics-based models at scale, including uncertainty quantification and validation against test or flight data
• Systems thinking: Ability to make sound architectural decisions within complex, distributed systems
• Communication: Exceptional written and verbal communication; able to articulate complex technical concepts to both engineering peers and non-technical leadership stakeholders

PREFERRED SKILLS AND EXPERIENCE

• Hypersonic modeling: Experience developing high-fidelity aerothermal, aerodynamic, and flight dynamics models for hypersonic vehicles, including coupled aero-thermal-structural effects, shock layer physics, and boundary layer modeling
• Advanced physics-based M&S: Extensive experience delivering validated, production-grade simulation capabilities for aerospace or defense programs at scale
• Numerical methods: Expert-level knowledge of ODE/DAE solvers, numerical linear algebra, sparse matrix techniques, and automatic differentiation; experience tuning solvers for stiff, multi-rate, or real-time-constrained problems
• Astrodynamics & kinematics: Deep familiarity with the core concepts of space domain dynamics modeling
• Software engineering excellence: Expert proficiency with Git, CI/CD, CMake or Bazel, and testing frameworks; experience establishing engineering standards at the team or org level
• Scalable simulation infrastructure: Experience with parallel/distributed computing, Docker, and cloud platforms for large-scale simulation execution
• HIL/SIL systems: Extensive experience designing and operating HIL/SIL environments, including real-time simulation interfaces to flight software or embedded hardware
• Technical thought leadership: Published work, conference presentations (AIAA, AAS, IEEE, etc.), or patents in simulation, astrodynamics, GNC, or related domains

COMPENSATION

• Base Salary: $230,000 - $390,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—this role is fully onsite. Candidates must be based in or able to commute to our Denver or Long Beach office daily.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite 

YOUR MISSION

At True Anomaly, software forms the backbone of our innovation. As a Level 3 DevOps Engineer, you are expected to demonstrate technical leadership and independence in designing and implementing complex infrastructure solutions. This role requires you to drive initiatives, mentor junior team members, and make architectural decisions that impact our entire technology stack. You will be responsible for establishing best practices and ensuring our infrastructure scales to meet the demands of critical space security applications. This role is ideal for individuals with hands-on experience who are eager to deepen their expertise in cloud infrastructure, CI/CD pipelines, and container orchestration in secure, classified environments. You'll work closely with program engineering teams, serving as a trusted technical resource while staying connected to our core platform teams.

RESPONSIBILITIES

• Lead the design and implementation of enterprise-grade CI/CD pipelines, establishing standards and best practices for automation across multiple teams and projects
• Partner with program engineering teams to support application deployments in secure and classified environments, translating operational needs into requirements for the broader platform organization
• Architect and optimize container orchestration strategies, including multi-cluster Kubernetes deployments and service mesh implementations
• Drive cloud infrastructure initiatives independently, making architectural decisions on scalability, reliability, disaster recovery, and cost optimization strategies
• Design and implement complex Infrastructure as Code solutions using Terraform, including custom module development, state management strategies, and multi-environment deployments
• Lead security initiatives by conducting infrastructure security assessments, implementing zero-trust architectures, and ensuring compliance with DoD security standards
• Establish comprehensive monitoring, alerting, and observability strategies using advanced tooling to ensure system reliability and performance at scale
• Mentor junior engineers and provide technical leadership to cross-functional teams on DevOps best practices and methodologies
• Drive automation initiatives to reduce manual processes and improve operational efficiency across the engineering organization
• Lead incident response efforts and conduct root cause analysis for complex system failures
• Collaborate with stakeholders to define infrastructure roadmaps and capacity planning strategies

QUALIFICATIONS

• Bachelor's degree or equivalent experience in a relevant technical field
• 5 to 8 years of progressive experience in DevOps, cloud engineering, or infrastructure automation
• Expert-level proficiency in Linux systems administration and advanced scripting (Bash, Python, Go)
• Proven track record of designing and implementing complex CI/CD pipelines at scale
• Deep expertise with containerization (Docker) and production Kubernetes deployments, including custom operator development
• Extensive experience with multiple cloud platforms (Azure, AWS, or GCP) and advanced Infrastructure as Code implementations
• Demonstrated ability to design and implement comprehensive monitoring, logging, and alerting solutions
• Strong understanding of security best practices, including secrets management, network security, and compliance frameworks
• Experience leading technical initiatives and mentoring team members
• U.S. Citizen with an active DoD Secret clearance (TS/SCI eligibility a plus)

PREFERRED SKILLS AND EXPERIENCE

• Professional certifications in cloud platforms (e.g., Azure Solutions Architect, AWS Solutions Architect, or GCP Professional Cloud Architect)
• Experience with GitOps methodologies and tools (ArgoCD, Flux)
• Knowledge of service mesh technologies (Istio, Linkerd)
• Experience with hybrid and multi-cloud architectures
• Background in aerospace, defense, or other highly regulated industries
• Experience with infrastructure compliance and auditing tools
• Contributions to open-source DevOps/infrastructure projects
• Demonstrated ability to work across teams with competing priorities, communicating technical constraints and advocating for engineering standards in stakeholder-facing settings

COMPENSATION

• Base Salary: $110,000 - $190,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—this is a fully onsite role. Candidates must be based in or able to commute to our Denver or Long Beach office daily.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite

Your Mission 

We are seeking a rare combination of disciplines: an experienced Sr. Compliance Engineer with deep AI Subject Matter Expertise (SME) and export compliance background to join our Governance, Risk, and Compliance (GRC) team. This role is responsible for building, implementing, and sustaining the organizational compliance posture across key regulatory and security frameworks — with a primary emphasis on RMF (NIST 800-53 Rev. 5 + Classified Overlays), CMMC Level 3, NIST 800-171 Rev. 3, EAR/ITAR cyber regulations, and — critically - the governance, risk management, and compliance controls surrounding AI/ML systems and large language models (LLMs) deployed across the enterprise. 

As AI becomes embedded in True Anomaly's operations, mission systems, and products, this role serves as the organizational authority on how AI capabilities are adopted, audited, and controlled responsibly. You will architect and operationalize compliance checkpoints and governance gates within LLM pipelines, evaluate AI vendors and platforms (including OpenAI, Anthropic Claude, and others) against classified and unclassified compliance requirements, and ensure AI-driven workflows satisfy both regulatory obligations and internal risk tolerance. 

The ideal candidate brings deep GRC knowledge, hands-on AI/LLM engineering fluency, and the ability to engage credibly with compliance assessors, government partners, and internal AI/ML engineering teams alike. 

Responsibilities 

Compliance Program Execution 

• Lead and support compliance assessment readiness across key organizational frameworks including NIST SP 800-171 Rev. 2 and 3, CMMC Level 3, NIST SP 800-53 Rev. 5, and the NIST Cybersecurity Framework (CSF). 

• Provide direction on cybersecurity readiness to address EAR and ITAR-related controls and requirements. 

• Drive CMMC readiness activities across the organization, including scoping, gap analysis, control implementation validation, evidence collection, and pre-assessment preparation. 

• Review, maintain, and mature System Security Plans (SSPs) to accurately reflect organizational control implementations, system boundaries, and operational practices — including AI/ML system boundaries and data flows. 

• Manage Plans of Actions and Milestones (POA&Ms), tracking open findings to resolution, communicating status to GRC leadership, and coordinating remediation efforts across responsible teams. 

• Conduct internal compliance audits and control effectiveness reviews to ensure ongoing adherence to applicable frameworks and to surface emerging gaps before external assessments. 

• Maintain audit-ready evidence repositories and documentation packages, ensuring traceability between controls, evidence, and framework requirements. 

AI Governance, Risk & Compliance (AI-GRC) 

• Serve as the organizational AI compliance SME — the primary authority on how AI/LLM systems (including OpenAI GPT models, Anthropic Claude, open-source models, and internally developed models) are evaluated, onboarded, and continuously governed within True Anomaly's compliance boundaries. 

• Design, implement, and maintain compliance checkpoints and enforcement gates within LLM pipelines, including:  

• Input/output filtering and content policy enforcement layers 

• Prompt injection detection and mitigation controls 

• Data classification guardrails to prevent CUI, ITAR-controlled, or classified data from flowing into non-authorized AI systems or endpoints 

• Automated audit logging of AI interactions for traceability and incident investigation 

• Model access control and role-based permissions within AI platforms 

• Conduct AI-specific risk assessments, including evaluation of AI vendor data handling practices, model training data provenance, and third-party AI API security postures against NIST AI RMF, NIST SP 800-53 AI overlays, and internal standards. 

• Develop and enforce an AI System Acceptable Use Policy and supporting standards that govern how employees and systems interact with LLMs, including permissible data inputs, output handling, human-in-the-loop requirements, and escalation procedures. 

• Evaluate proposed AI/ML use cases for regulatory risk (EAR/ITAR, CMMC, data privacy) and provide compliance go/no-go determinations with documented rationale. 

• Collaborate with AI/ML engineers and DevSecOps teams to integrate compliance gates into CI/CD pipelines and MLOps workflows, ensuring model changes and prompt changes undergo review before production deployment. 

• Maintain an AI system inventory, tracking all deployed models, APIs, integrations, and associated risk and compliance status. 

• Monitor emerging AI regulatory developments (e.g., EO 14110, NIST AI RMF, DoD AI Ethics Principles, EU AI Act implications for U.S. defense partners) and assess organizational impact. 

Cross-Functional Compliance Enablement 

• Serve as a primary GRC team resource for compliance questions, control guidance, and framework interpretation across engineering, IT, operations, legal, and security teams. 

• Partner with IT and security operations teams to verify that technical controls — including access management, logging, configuration baselines, and incident response procedures — meet CMMC and NIST requirements at an organizational level. 

• Partner with AI/ML engineers, data scientists, and product teams to embed compliance thinking into AI system design, model selection, and deployment architecture. 

• Collaborate with the Enterprise Risk Manager and broader GRC leadership to ensure compliance findings — including AI-specific risks — are reflected in the enterprise risk register and remediation priorities. 

• Support the development of compliance training and awareness materials, including AI-specific training that builds organizational understanding of responsible AI use, LLM risk, and CMMC obligations. 

• Coordinate with external assessors, third-party auditors, and government partners during assessment engagements, serving as a knowledgeable point of contact for evidence walkthroughs and control discussions. 

Qualifications 

• 7+ years of experience in IT security compliance, GRC, or a closely related discipline, with direct ownership of compliance program activities. 

• Demonstrated expertise in NIST SP 800-171, CMMC (Level 2 or 3), and NIST SP 800-53, with hands-on experience conducting gap assessments, implementing controls, and preparing organizations for external audits. 

• Extensive, hands-on experience with AI/LLM systems, including practical knowledge of platforms such as OpenAI (GPT-4/o-series), Anthropic Claude, Meta Llama, Microsoft Azure OpenAI Service, and/or comparable commercial and open-source LLM ecosystems. 

• Demonstrated ability to design, implement, and operationalize compliance controls within LLM pipelines, including guardrail layers, content filtering, audit logging hooks, and data classification enforcement. 

• Working knowledge of AI security risks, including prompt injection, jailbreaking, data exfiltration via LLM outputs, model inversion, and supply chain risks associated with third-party AI APIs. 

• Familiarity with NIST AI Risk Management Framework (AI RMF) and its application to enterprise and defense AI deployments. 

• Strong understanding of SSP development and maintenance, POA&M management, and audit evidence lifecycle practices in an organizational (non-product) compliance context. 

• Proven experience developing and operationalizing information security policies, standards, and procedures across a multi-disciplinary organization. 

• Strong communication skills with the ability to explain compliance requirements — including AI risk concepts — clearly to both technical practitioners and non-technical business stakeholders. 

• Highly organized, with demonstrated ability to manage multiple concurrent compliance workstreams and deadlines in a fast-paced environment. 

• Active or ability to obtain SECRET or TS/SCI security clearance. 

• Must be a U.S. citizen, lawful permanent resident, or protected individual per ITAR requirements (8 U.S.C. 1324b(a)(3)). 

Preferred Qualifications 

• Strong EAR/ITAR background as it pertains to cybersecurity, AI-generated outputs, and policy development. 

• J.D. focusing on technology law, export compliance (EAR and ITAR), AI regulation, or cyber law. 

• Experience building MLOps or AI DevSecOps pipelines with integrated compliance gates, including automated policy enforcement, prompt review workflows, or model change management processes. 

• Hands-on experience with AI safety and alignment tooling (e.g., LangChain guardrails, NeMo Guardrails, Azure Content Safety, OpenAI Moderation API, Anthropic Constitutional AI/policy layer configurations). 

• Experience evaluating AI vendor agreements and data processing agreements against DoD/CMMC/ITAR data handling requirements. 

• Familiarity with DoD AI Ethics Principles, Responsible AI (RAI) frameworks, and emerging federal AI governance requirements (e.g., EO 14110, OMB AI guidance). 

• Industry certifications such as:  

• Certified Information Systems Auditor (CISA) 

• Certified in Risk and Information Systems Control (CRISC) 

• Certified Information Systems Security Professional (CISSP) 

• CMMC Registered Practitioner (RP) or Certified Professional (CP) 

• CompTIA Security+ or equivalent 

• AWS/Azure AI or Security certifications 

• Background in startup, aerospace, defense technology, or SaaS environments operating under DoD compliance obligations. 

• Familiarity with cloud environments — particularly Azure Government, AWS GovCloud, or Azure OpenAI Government deployments — as they relate to organizational control implementation and AI boundary scoping. 

• Experience coordinating with C/3PAOs or supporting CMMC assessments. 

• Working knowledge of DFARS 252.204-7012, ITAR, and supply chain compliance obligations. 

• Familiarity with Agile/Scrum environments and hybrid project delivery models. 

Compensation 

• Base Salary: Denver - $145,000 to $195,000, Long Beach - $150,000 to $205,000, Washington, DC - $150,000 to $205,000 

• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

Additional Requirements 

• Work Location: Successful candidates will be located near Denver, CO, Long Beach, CA, or Washington D.C. While we observe a hybrid work environment, some work must be done on site. #LI-Onsite

• Work Environment: Standard office setting, working at a desk or in a production factory environment. 

• Physical Demands: May include frequent standing, sitting, walking, bending, and lifting or carrying items up to 20 lbs. 

This position will be open until it is successfully filled. 

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 

We value diversity of experience, knowledge, backgrounds, and perspectives and harness these qualities to create extraordinary impact. True Anomaly is committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, maternity or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know. 

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams based in New York, Charlotte, Atlanta, London, Bengaluru, and remote work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services.

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

We are seeking an experienced Principal Data Architect to join our Data & AI team. In this leadership role, you will help shape modern data and AI architecture strategies that enable organizations to achieve business outcomes through scalable, reliable, and secure data platforms. You will work closely with senior stakeholders, client teams, and engineering teams to define architectural direction, guide implementation approaches, and support the delivery of data-driven capabilities across analytics, AI, and operational use cases. You will exemplify Method culture and values by driving standards of excellence and mentoring and educating those who are accountable to you on projects or within the data engineering discipline. You will be reporting into the head of the Data & AI team. 

This role requires a strong blend of technical depth, architectural thinking, client engagement and team mentorship. You will be expected to navigate ambiguity, align business and technology priorities, and help teams deliver practical, high-quality solutions that support long-term value creation. In addition to shaping solution direction, you will play an important role in guiding and developing data engineering teams through coaching, knowledge sharing, and hands-on support.

Travel for team, client and sales meetings is required, typically up to 25%. This is a US-based position in the East Coast or Mid-Central time zone.

Job Responsibilities

• Lead complex data and AI platform initiatives, addressing architectural concerns while enabling delivery teams to meet defined standards, timelines, and budgets.
• Provide client-facing technical leadership on data architecture, data engineering, analytics platforms, and AI/ML infrastructure.
• Collaborate with enterprise architects and senior technology stakeholders to align on architectural decisions, trade-offs, and implementation approaches.
• Communicate architectural concepts clearly to both engineering teams and business stakeholders.
• Design architectures that bridge operational systems and analytical platforms, enabling data products, advanced analytics, and AI capabilities.
• Define and implement architectures for data governance, security, privacy, and regulatory compliance.
• Establish and integrate data quality frameworks, observability practices, and data reliability processes.
• Partner with sales and pre-sales teams to shape solution approaches, validate technical feasibility, and support proposals.
• Develop new value propositions and offerings for the data engineering at Method, create go to market strategies, test and refine the offerings during the sales pursuits.
• Grow and maintain the data engineering team. Provide career guidance and facilitate career development opportunities across Method. 
• Create an environment that brings together the best of various data disciplines with care for the uniqueness of each project. 
• Foster a culture of curiosity and learning, creating opportunities for employees to learn and grow into our future leaders.

Skills Required
Technical Skills

• 8+  years of experience in data engineering, with 3+ years in a technical leadership role. 
• Experience designing and implementing modern data architectures, including lakehouse, data mesh, and real-time data platforms, and evaluating technology trade-offs.
• Strong background in distributed systems and data-intensive applications.
• Experience building and operating large-scale data platforms, including data warehouses, streaming systems, and data lakes.
• Expertise in data modeling, data platform operations, observability, and reliability engineering for data systems.
• Proficiency with modern data and distributed technologies such as Spark, Kafka, Flink, Trino/Presto, Iceberg/Delta/Hudi, and distributed storage systems.
• Experience designing streaming and low-latency architectures and understanding their operational trade-offs.
• Experience designing and deploying AI/ML platforms, including feature stores, model training pipelines, and model serving systems.
• Familiarity with MLOps and ML productionization practices, including CI/CD, model monitoring, and governance.
• Strong experience working with cloud platforms (AWS, Azure, or GCP) and cloud-native data services.
• Experience with modern data platforms such as Snowflake, Databricks, or similar analytics environments.
• Understanding of data governance frameworks, data cataloging, lineage, and privacy controls.
• Experience implementing data-driven decision systems, advanced analytics, and machine learning solutions in enterprise environments.

Professional Skills

• Advise C-suite executives on data strategy, AI investment, and digital transformation at the highest organizational level.
• Strong experience supporting pre-sales, solution shaping, and technical discovery engagements.
• Support client partners in growing key accounts by identifying new opportunities, navigating complex situations, and educating clients on the value of our work beyond data and AI.
• Excellent stakeholder management skills and the ability to build trust with both business and technical leaders.
• Ability to cultivate strong partnerships across organizations to drive adoption of modern data and AI capabilities.
• Strong influencing skills, with the ability to galvanize, inspire, and align others around a shared direction.
• Contribute Thought Leadership through presentations, blogs, or public talks
• Strong conflict resolution and risk management skills.
• Team player with the capacity to mentor, guide, and champion engineering teams and architects.
• Commitment to technical excellence, pragmatic delivery, and continuous improvement. 

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities 
• Flexible PTO and work-from-home policies 
• Pension 
• Health and dental benefits
• Company lunches, company outings, along with a lot of snacks 
• Health and wellness programs 
• Other location specific perks (just ask!)

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

* For information on how we process your personal data please see Privacy.

* If you are a California resident, more details on how we process your personal information can be found in the CCPA Recruitment Privacy Notice (https://www.globallogic.com/privacy/ccpa-recruitment-privacy-notice/)"

Colorado Applicants (Colorado Equal Pay for Equal Work Act Disclosure):  The starting salary range for this role to be performed in Colorado is estimated to be between $160,000 to $200,000 annually.  This salary range is specific to Colorado residents only, and provided as a general estimate.  The amount offered may be higher or lower. Method  takes many factors into making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations. 

New York City Applicants (New York City Local Law 32;  Pay Transparency Law):  The starting salary range for this role to be performed in New York City is from $192,000 to $205,000. This salary range is specific to New York City residents only, and provided as a general, good faith estimate. The amount offered may be higher or lower. Method takes many factors into making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

In this strategic role as a Partner Solution Architect you are a senior individual contributor who serves as a technical authority for Reltio’s partner echosystem.  You bring deep expertise in MDM architecture, design patterns, and program-level strategy applying Reltio and industry best practices to ensure high-quality, scalable, and repeatable partner-led implementations. 

Your focus is on enabling, guiding, and governing partner solution design and dlievery, rather than owning day-to-day project execution.  You work across partners, customers and internal reltio teams to drive architectural consistency, reduce delivery risk, and accelerate partner maturity.  This role positions you as a trusted advisor to partners and key tecnical bridge between Product, Engineering, Professional Services and Customer success.

Job Duties and Responsibilities:

• Serve as a senior technical authority for Reltio within the partner echosystem, with deep expertise in MDM, integraton patterns, solution architecture, and Relito’s product capabilities and roadmap. Provide architectural oversight and guidance for partner-led Reltio MDM solution designs, ensuring alignment with Reltio standards, MDM principles, and customer requirementsEnable partners to successfully design and deliver Reltio implementations through prescriptive guidance, reviews, and best practices, rather than direct ownership of deliveryLead and guide partner solution architects and technical teams, influencing solution quality and architectural decisions across multiple engagements
• Guide and validate reference architectures, solution patterns, and implementation approaches for customer deployments delivered by partners
  Ensures quality, efficiency and accuracy of partner-led implementations for Reltio customers through design reviews, checkpoints, and governance mechanisms Support multiple partner projects simultaneously with global and distributed paratner teams
• Collaborate closely with Product Management, Engineering, DevOps, Professional Services, and Customer Success to align partner guidance with product direction and field feedbackCBuild and maintain trusted relationships with partner technical leaders and customer stakeholders
• Develop and evolve repeatable partner-facing assets, including methodologies, templates, tools, architectural guidelines, and best-practice documentation
• Communicate complex technical concepts clearly and effectively to both technical and non-technical audiences

Skills You Must Have: 

• Minimum Bachelor's degree in Computer Science, Engineering, or a technical field
• Master's degree in a technical field is recommended 
• At least 6 years of overall technology implementations and progressive delivery in a technology or professional services organization delivering moderate to complex technology solutions
• Ideally have 2 years experience with MDM platforms and has completed 2 MDM implementations

Knowledge of Software as a Service (SaaS), Cloud delivery, and other SaaS platforms/solutions Knowledge of CRM (Salesforce, Veeva), ERP, accounting systems and provisioning systems is recommendedExperience with Object Oriented technologies

• Experience with business process and governance is recommended
• Industry / Domain experience 
• Certifications in Java, Scrum/Agile methodology, cloud provider certifications

YOUR MISSION

As a Staff Security Architect, you will be the critical technical bridge securing True Anomaly's national security space systems with particular emphasis on ground-based command and control (C2) infrastructure, Space Based Interceptors software platforms, and cloud environments operating at DoD Impact Level 5/6 and SECRET/TS/SCI classification levels. 

This is a unique, hands-on role that blends deep security architecture expertise with active software development. You will design and implement security architectures spanning the full mission lifecycle including satellite operations, ground segments, C2 systems, and mission planning platforms while supporting the end-to-end journey to Authority to Operate (ATO) across IL-5, IL-6, and TS/SCI environments. You will be responsible for ensuring our systems meet the most rigorous federal security standards while maintaining operational effectiveness in contested environments. 

This is an ideal role for a security-focused technologist who can write code, architect secure systems, engage government assessors, and lead cross-functional teams through complex RMF processes. If you're energized by the challenges of securing mission-critical systems that protect lives and national interests, this role is for you. 

This position requires an active SECRET clearance at minimum; TS/SCI is strongly preferred. 

Responsibilities 

• Design and implement end-to-end security architectures for ground-based C2 systems, Space Based Interceptors defense software platforms, and on-orbit satellite constellations, spanning firmware, embedded systems, cloud-native applications, and operational technology 

• Architect and deploy NSA Type 1 cryptographic solutions for classified C2 communications and satellite command pathways, including protection of TT&C (telemetry, tracking, and command) systems 

• Develop comprehensive threat models specific to C2 and Space Based Interceptors defense systems, accounting for adversary capabilities across RF spectrum, cyber, and physical domains 

• Ensure security architectures enable effective monitoring, logging, and incident response without compromising operational tempo 

• Design, develop, and maintain secure, cloud-native SaaS applications and C2 platform components aligned with NIST SP 800-53 control requirements 

• Implement security controls natively in application code and architecture, not as afterthoughts but ensuring RMF findings are minimized through strong upfront engineering 

• Implement and validate DISA STIG requirements at the OS, container, platform, and application layers within Space Based Interceptors defense and C2 software stacks 

• Integrate RMF controls into CI/CD pipelines through DevSecOps practices including IaC, automated security scanning, and continuous monitoring tooling 

• Remediate findings from STIGs, vulnerability scans, penetration testing, and SCA activities to maintain ATO posture 

• Lead system architectures to achieve and sustain IL-5, IL-6, and TS/SCI ATOs in cloud and hybrid environments under the NIST Risk Management Framework 

• Support all RMF Steps 1–6, with emphasis on control implementation, assessment preparation, and remediation for DoD and IC programs 

• Ensure compliance with NIST 800-53, CNSSI 1253, ICD 503, JSIG, and other applicable frameworks for National Security Systems (NSS) handling classified information up to TS/SCI 

• Support cloud Provisional Authorization (PA) and inherited control models across classified cloud environments (e.g., IL-6 CSPs) 

• Contribute technically to security artifacts including SSPs, SAPs, SARs, and POA&Ms; serve as a credible technical voice with government ISSOs, ISSEs, and third-party assessors during ATO and reauthorization activities 

• Serve as the technical security bridge between spacecraft engineering, ground systems, software development, C2 operations, and government mission partners 

• Conduct security architecture reviews and provide authoritative guidance on secure design patterns as C2 and Space Based Interceptors defense capabilities evolve 

• Communicate complex security requirements, risk trade-offs, and compliance strategies to diverse stakeholders including engineering teams, executive leadership, and government customers 

Required Qualifications 

• 10+ years of combined experience in security architecture, security engineering, and/or software development with increasing responsibility 

• Active SECRET clearance required; TS/SCI strongly preferred 

• Demonstrated experience implementing NSA Type 1 cryptographic solutions in operational national security systems 

• Proven expertise with RMF processes and achieving ATOs for complex systems, with direct experience at IL-5 or IL-6 impact levels 

• Strong working knowledge of NIST SP 800-53 security controls and how they map to application and infrastructure design 

• Hands-on experience implementing STIGs (OS, container, platform, and application-level) 

• Proficiency in at least one modern programming language (e.g., Python, Go, Elixir, or similar) and demonstrated ability to contribute directly to secure software development 

• Experience architecting security for systems combining hardware, firmware, embedded systems, and cloud-native software 

• Deep knowledge of cryptographic protocols, key management, and secure communications architectures 

• Familiarity with space system architectures including satellite operations, ground segments, and TT&C systems 

• Excellent communication skills with ability to articulate security requirements to engineering teams, executive leadership, and government stakeholders 

• DoD 8570.01-M / DoD 8140 IAM Level II certification at minimum (e.g., CASP+ CE, CISM, CAP, or CISSP/Associate); IAM Level III certification (CISM or full CISSP) required for personnel performing ISSE functions on IL-6 or TS/SCI systems 

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or related field (or equivalent experience) 

Preferred Qualifications 

• Active TS/SCI clearance with polygraph 

• Direct experience securing C2 systems, Space Based Interceptors defense software platforms, or other DoD mission systems 

• Experience with CNSSI 1253, ICD 503, JSIG, or other Intelligence Community security standards 

• Experience supporting DoD or IC customers through ATO, re-ATO, or continuous authorization 

• Knowledge of cloud security control inheritance and shared responsibility models within IL-6 environments 

• Familiarity with Cross Domain Solutions (CDS), data guards, or other information flow control technologies 

• Experience with FedRAMP High, CMMC, or DoD IL-5/IL-6 authorizations 

• Knowledge of RF security, anti-jam techniques, and secure satellite communications 

• Experience integrating security tooling (e.g., SIEMs, vulnerability scanners, audit/logging systems) into development workflows 

• Understanding of zero trust architectures and modern identity solutions applied to classified environments 

• Understanding of supply chain risk management (SCRM) for national security systems 

• Relevant certifications such as CISSP-ISSAP, CCSP, CEH, or vendor-specific security certifications 

• Experience supporting red team or penetration testing activities against complex systems 

• Background in aerospace engineering, systems engineering, or a related technical discipline 

WORK ENVIRONMENT 

• Fast-paced, mission-critical environment supporting national security space operations 

• Requires coordination across distributed teams including spacecraft engineers, ground operations, and government partners 

• May require participation in on-call rotation for security incident response and mission-critical system support 

• High degree of autonomy and ownership as a founding security architecture leader 

• Direct access to executive leadership and opportunity to shape security strategy for emerging space capabilities 

• Occasional travel to government sites, launch facilities, or partner locations may be required 

WHAT WE OFFER 

• Competitive salary commensurate with experience and clearance level 

• Opportunity to architect security for cutting-edge space systems with national security impact 

• Professional development support including conferences, training, and security certifications 

• Collaborative culture working alongside spacecraft engineers, mission operators, and experienced security professionals 

• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. 

COMPENSATION

• Base Salary:  Denver: $160,000 - $220,000, Long Beach: $165,000 - $230,000

• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—Successful candidates will be located near Denver or Long Beach, CA.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite

YOUR MISSION

As a Staff Security Architect, you will be the critical technical bridge securing True Anomaly's national security space systems—from our on-orbit satellite constellation to ground-based command and control infrastructure. This is a unique opportunity to architect end-to-end security for one of the most challenging operational environments: space systems operating under stringent national security requirements. 

In this role, you will define and implement security architectures that span the full mission lifecycle—satellite operations, ground segments, mission planning systems, and the critical data pathways between them. You will be responsible for ensuring our systems meet the most rigorous federal security standards while maintaining operational effectiveness in contested environments. 

This is an ideal role for a security architect who thrives at the intersection of hardware and software security, understands the unique challenges of national security systems, and is energized by the opportunity to secure systems that operate in the most demanding domain humanity has reached. 

Active TS/SCI security clearance strongly preferred; minimum Secret clearance required with ability to obtain TS/SCI.

RESPONSIBILITIES

• Design and implement end-to-end security architectures for on-orbit satellite constellations and ground-based command and control (C2) systems, spanning spacecraft firmware, embedded systems, cloud infrastructure, and operational technology 
• Architect and deploy NSA Type 1 cryptographic solutions for classified communications and critical satellite command pathways, ensuring protection of space-to-ground communications and telemetry, tracking, and command (TT&C) systems 
• Ensure compliance with national security directives including NIST 800-53, CNSSI 1253, ICD 503, and other applicable frameworks for National Security Systems (NSS) handling classified information up to TS/SCI 
• Design and implement secure cross-domain solutions (CDS), data guards, and TEMPEST/EMSEC controls where mission requirements demand information flow between security domains or protection from emissions exploitation 
• Serve as the technical security bridge between spacecraft engineering, ground systems, software development, and mission operations teams, translating security requirements across hardware and software domains 
• Develop comprehensive threat models specific to space systems, accounting for adversary capabilities across RF spectrum, cyber, and physical domains to inform defensive architecture decisions 
• Partner with detection and response teams to ensure security architectures enable effective monitoring, logging, and incident response without compromising operational capability 
• Conduct security architecture reviews and provide authoritative guidance on secure design patterns for both space and ground segments as constellation capabilities evolve 
• Communicate complex security requirements, risk trade-offs, and compliance strategies to diverse stakeholders including engineering teams, executive leadership, and government customers 

QUALIFICATIONS

• 10+ years of experience in security architecture, security engineering, or related roles with increasing responsibility 
• Active TS/SCI security clearance strongly preferred; minimum Secret clearance required with ability to obtain TS/SCI 
• Demonstrated experience implementing NSA Type 1 cryptographic solutions in operational national security systems 
• Proven expertise with the Risk Management Framework (RMF) processes and achieving ATOs for complex systems 
• Strong understanding of NIST 800-53 security controls, tailoring, and implementation across hybrid environments 
• Experience architecting security for systems combining hardware, firmware, embedded systems, and software components 
• Deep knowledge of cryptographic protocols, key management, and secure communications architectures 
• Familiarity with space system architectures including satellite operations, ground segments, and telemetry/command systems 
• Excellent communication skills with ability to articulate security requirements to diverse audiences including government stakeholders 
• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or related field (or equivalent experience) 

PREFERRED SKILLS AND EXPERIENCE

• Active TS/SCI clearance with polygraph 
• Direct experience securing satellite systems, spacecraft, or other aerospace platforms 
• Experience with CNSSI 1253, ICD 503, JSIG or other Intelligence Community security standards 
• Familiarity with Cross Domain Solutions (CDS), data guards, or other information flow control technologies 
• Knowledge of RF security, anti-jam techniques, and secure satellite communications 
• Experience with CMMC, FedRAMP High, or DoD Impact Level 5/6 authorizations 
• Understanding of supply chain risk management (SCRM) for national security systems 
• Relevant certifications such as CISSP-ISSAP, CCSP, CEH, or vendor-specific security certifications 
• Experience supporting red team or penetration testing activities against complex systems 
• Background in aerospace engineering, systems engineering, or related technical discipline 

WORK ENVIRONMENT

• Fast-paced, mission-critical environment supporting national security space operations 
• Requires coordination across distributed teams including spacecraft engineers, ground operations, and government partners 
• May require participation in on-call rotation for security incident response and mission-critical system support 
• High degree of autonomy and ownership as a founding security architecture leader 
• Direct access to executive leadership and opportunity to shape security strategy for emerging space capabilities 
• Occasional travel to government sites, launch facilities, or partner locations may be required 

COMPENSATION

• Base Salary:  Denver: $160,000 - $220,000, Long Beach: $165,000 - $230,000

• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—while we observe a hybrid work environment, you will need to be onsite as the business needs require. On an average week, you can expect to spend at least 3 days per week in office.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Hybrid 

We’re looking for a talented and results-driven Senior Pricing Manager to join our Product Portfolio Strategy & Operations team. This role will be instrumental in driving initiatives around packaging design, pricing strategy, and pricing analytics to optimize monetization and fuel revenue growth. The ideal candidate will be adaptable, detail-oriented, and comfortable managing a wide array of responsibilities while working cross-functionally to ensure alignment and successful execution of pricing initiatives.  

Key Responsibilities:

• Pricing and Packaging Strategies: Lead the end-to-end design and evolution of sophisticated pricing models. Architect packaging that simplifies complex portfolios into clear, value-driven offerings. Continuously refine these approaches to ensure alignment with long-term ARR targets and gross margin objectives.
• AI-Augmented Analytics & Optimization: Design and implement AI-augmented analytics to monitor performance, track key metrics, and generate actionable insights. Drive process efficiency by focusing on automation and reporting, regularly translating data-driven findings into strategic recommendations for stakeholders.
• Cross-Functional Collaboration: Serve as the strategic lead for pricing launches, bridging Product, Marketing, Sales, and Finance. Partner with Sales Enablement to arm field teams with value-based messaging and tools to defend price integrity and win high-stakes competitive evaluations.
• Market and Competitive Intelligence: Monitor the evolving landscape to identify emerging pricing trends and movements. Conduct deep-dive competitive analysis to ensure pricing remains a strategic differentiator against incumbents and disruptors alike.

Qualifications:

• Experience: A solid foundation (5+ years) in SaaS pricing, packaging; management consulting experience is a plus. Candidates should excel at cross-functional stakeholder management, with a track record of navigating organizational structures to align leadership on pricing strategies.
• Pricing Expertise: A strong grasp of pricing frameworks and models such as subscription-based, usage-based, outcome-based, and tiered structures, and their real-world implications.
• Data & Financial Modeling: Advanced data analysis and financial modeling skills, with the ability to extract actionable insights from complex datasets. Proficiency in leveraging AI-augmented tools for data synthesis or modeling is a significant plus.
• Communication: Ability to communicate complex pricing insights and recommendations clearly to both technical and non-technical stakeholders.
• Mindset: Strong problem-solving mindset, with a collaborative approach to driving results and navigating challenges in a fast-paced environment.
• Education: Bachelor's degree in Business, Finance, Data Analytics, or a related field. An MBA or advanced degree from a top-tier program is preferred.

Why Join Us:

• Impact: Play a pivotal role in shaping the future of our pricing strategy and overall business growth.
• Innovation: Work in a fast-paced, innovative environment where your ideas are encouraged and valued.
• Growth Opportunities: Join a growing company with opportunities for career development and advancement.
• Culture: Be part of a supportive, inclusive, and dynamic team that fosters collaboration.

Salary Range: $150,000-$200,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

We’re looking for a talented and results-driven Senior Pricing Manager to join our Product Portfolio Strategy & Operations team. This role will be instrumental in driving initiatives around packaging design, pricing strategy, and pricing analytics to optimize monetization and fuel revenue growth. The ideal candidate will be adaptable, detail-oriented, and comfortable managing a wide array of responsibilities while working cross-functionally to ensure alignment and successful execution of pricing initiatives.  

Key Responsibilities:

• Pricing and Packaging Strategies: Lead the end-to-end design and evolution of sophisticated pricing models. Architect packaging that simplifies complex portfolios into clear, value-driven offerings. Continuously refine these approaches to ensure alignment with long-term ARR targets and gross margin objectives.
• AI-Augmented Analytics & Optimization: Design and implement AI-augmented analytics to monitor performance, track key metrics, and generate actionable insights. Drive process efficiency by focusing on automation and reporting, regularly translating data-driven findings into strategic recommendations for stakeholders.
• Cross-Functional Collaboration: Serve as the strategic lead for pricing launches, bridging Product, Marketing, Sales, and Finance. Partner with Sales Enablement to arm field teams with value-based messaging and tools to defend price integrity and win high-stakes competitive evaluations.
• Market and Competitive Intelligence: Monitor the evolving landscape to identify emerging pricing trends and movements. Conduct deep-dive competitive analysis to ensure pricing remains a strategic differentiator against incumbents and disruptors alike.

Qualifications:

• Experience: A solid foundation (5+ years) in SaaS pricing, packaging; management consulting experience is a plus. Candidates should excel at cross-functional stakeholder management, with a track record of navigating organizational structures to align leadership on pricing strategies.
• Pricing Expertise: A strong grasp of pricing frameworks and models such as subscription-based, usage-based, outcome-based, and tiered structures, and their real-world implications.
• Data & Financial Modeling: Advanced data analysis and financial modeling skills, with the ability to extract actionable insights from complex datasets. Proficiency in leveraging AI-augmented tools for data synthesis or modeling is a significant plus.
• Communication: Ability to communicate complex pricing insights and recommendations clearly to both technical and non-technical stakeholders.
• Mindset: Strong problem-solving mindset, with a collaborative approach to driving results and navigating challenges in a fast-paced environment.
• Education: Bachelor's degree in Business, Finance, Data Analytics, or a related field. An MBA or advanced degree from a top-tier program is preferred.

Why Join Us:

• Impact: Play a pivotal role in shaping the future of our pricing strategy and overall business growth.
• Innovation: Work in a fast-paced, innovative environment where your ideas are encouraged and valued.
• Growth Opportunities: Join a growing company with opportunities for career development and advancement.
• Culture: Be part of a supportive, inclusive, and dynamic team that fosters collaboration.

Salary Range: $150,000-$200,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Ping Identity is seeking an experienced Anaplan Model Builder to join our Finance team. This role will serve as a strategic partner to Finance, Sales Operations, and cross-functional leaders; independently leading the design, architecture, and deployment of scalable Anaplan solutions that drive automation, forecasting accuracy, and operational efficiency.

This role is expected to independently lead complex initiatives from discovery through deployment, and serving as the functional and technical lead for assigned workstreams. You’ll lead requirements gathering, model architecture, and project implementation to drive automation and efficiency across our planning and reporting processes. Your ability to translate complex business requirements into scalable, sustainable models will be critical, along with ensuring the integrity and performance of our Anaplan environment.

• Lead the end to end design, development, and deployment of complex Anaplan models across Finance, Sales Operations, Professional Services and other organizations
• Drive user story workshops, collaborate with stakeholders to gather detailed business requirements and lead UAT and training sessions 
• Document model architecture, configurations and processes to support knowledge sharing and long-term sustainability
• Proactively identify gaps, risks, process and performance inefficiencies, and drive solutions within existing models
• Support bi-directionals integrations with key business systems and expertise in the systems such as Salesforce, NetSuite, UKG, Greenhouse, Kantata, Navan are highly preferred 
• Build user-friendly dashboards and reports to support day-to-day operations and strategic decision-making

What You’ll Bring:

• 6+ years of hands-on Anaplan model building experience including independently leading full implementations, ideally in a cross functional role in Finance/Sales Operations
• Strong foundation with 4+ years of experience in Financial Planning & Analysis and/or Sales Performance Management 
• Certified Anaplan Model Builder. Solution Architect or Master Anaplanner is a strong plus
• Solid understanding of multi-dimensional modeling, agile methodologies, and Anaplan best practices
• Exceptional communication skills and ability to work effectively with both technical and non-technical stakeholders

You have an advantage if you have: 

• Prior experience in a SaaS Organization in a high growth environment
• Demonstrated experience leading medium to large scale enterprise Anaplan initiatives
• Strong understanding of financial reporting, forecasting, and budgeting processes 
• Strong foundation of sales processes such as quota management, territory planning, forecast, capacity, Sales forecasting and incentive compensation design
• Familiarity with NetSuite, Salesforce, UKG, Greenhouse and Kantata

Salary: $102,634.00 - $128,292.00 

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.