Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

he Gaming Integrations team is at an inflection point. We operate ~26 provider integrations across three runtimes (Elixir, Node.js, Erlang) and are the critical path for Superbet entering new markets.

This role is a key part of our capacity plan. You'll join a small but high-impact team and immediately contribute to real challenges: rebuilding our game platform into a scalable, multi-studio platform, and accelerating integration delivery so Superbet launches in new countries faster.

What You'll Be Working

• Elixir platform migration: Contributing to the migration of our Node.js/Erlang integrations to the new Elixir-based platform. Feature parity across runtimes is a blocker for many localizations today.
• Game Studio Integrations: Owning the full lifecycle of new provider integrations (launchUrl, authenticate, balance, debit, credit, void) from implementation through production sign-off.
• Platform architecture: Implementing CI/CD pipelines, shared services, and the modular architecture needed to support multiple exclusive gaming studios at scale.
• Operational excellence: Keeping KTLO (keeping the lights on) under 10% of team capacity while maintaining high availability across all 26+ live integrations.

What We Expect

Project Impact

• Consistently high productivity across many concurrent projects, and delivers large scope with quality and mature practices
• Proactively identifies problems and drives resolution, often without guidance
• Leads larger projects or small squads, runs meetings, writes status reports, tracks delivery
• Helps make the people around them move faster by identifying what's slowing the team down
• Demonstrates impact clearly through metrics, not just activity

Engineering Excellence

• Takes end-to-end ownership of product quality: reliability, efficiency, security, and performance
• Drives engineering efficiency improvements across the org (faster onboarding, better tooling, reduced cycle time)
• Becomes the established go-to owner of at least one component or system with expert depth
• Advocates for rapid prototyping and data-driven idea validation
• Develops and tracks metrics that quantify product quality and engineering efficiency

Communication & Collaboration

• Builds working relationships cross-functionally (product, SRE, QA, integration managers, gaming studios)
• Proactively seeks and acts on feedback
• Gives detailed, specific positive and constructive feedback to the Tribe lead and teammates
• Facilitates fast learning cycles and nurtures innovation within the team

Organizational Impact

• Actively mentors less-experienced engineers and creates conditions for them to grow
• Participates in recruiting and interviewing (especially for diversity recruiting)
• Onboards new team members and makes codebases easy to ramp up on
• Invests in their own skills and brings new knowledge back to the team (currently relevant: Elixir, Kafka operations, distributed systems at scale)

What We're Looking For

• MUSTs
  • High agency — proven track record of unblocking themselves and helping drive improvements across a team
  • Experience with microservice and event-based architectures
  • Experience with Kafka (operating Kafka in production is a strong bonus)
• Experience
  • 5+ years building high-quality software with strong engineering practices (code reviews, CI/CD, design docs)
  • Experience building highly-available, highly-scalable, distributed backend systems
  • Worked cross-functionally in product organizations alongside product managers, designers, and stakeholders
• Technical
  • Node.js / TypeScript
  • Kafka
  • Elixir or functional programming experience — strong bonus (our strategic direction)
  • Kubernetes, Docker, AWS
  • Experience in the betting or gaming industry
• Cultural & Behavioral
  • Strong collaborator — not a solo player, not an asshole
  • Product engineer mindset — not purely tech-focused, understands business context
  • Strong sense of ownership and problem-solving instinct
  • Clear, direct communication

Why Join Us

• T-shaped team where engineers contribute across the full stack and influence technical direction
• Fully remote, team distributed across Europe
• Partner directly with exclusive Game Studios building casino content for Superbet
• Lead and mentor in a small team with high visibility and real ownership
• High-revenue, high-stakes domain with real business impact
• Help steer the technical strategy of a growing team

Engineering Manager

This isn't a coordination role. It's a people-first, delivery-accountable, technically credible leadership position at the heart of one of the most genuinely interesting engineering transformations in hospitality tech. You'll lead a team of 5–10 engineers through a live monolith-to-microservices migration, a frontend re-platform, and the shift to AI-first engineering — where 50–70% of code is already AI-generated and the management job has fundamentally changed as a result.

What Makes Us Different?

Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.

What You'll Be Doing

• You'll lead the people: running structured weekly 1:1s focused on growth and wellbeing, owning the full performance cycle, building hiring pipelines from scratch, and creating the psychological safety that lets engineers do their best work — including raising problems early and challenging assumptions, including yours.
• You'll own delivery: sprint planning, backlog refinement, roadmap trade-offs with your Product Manager, and the discipline to surface scope and timeline risks before they become surprises — you're a co-owner of the roadmap, not an executor of someone else's plan.
• You'll drive technical health: partnering with your Tech Lead on architectural direction, championing observability, documentation, and quality standards, and ensuring the team balances feature delivery with the technical investment that makes them faster over time.
• You'll lead through transformation: supporting your team through the monolith-to-microservices migration, the BLAST frontend platform shift, and the move to a generate-and-review engineering model — coaching engineers to evolve their craft as AI changes what great engineering looks like.
• You'll build team culture: designing sustainable on-call rotations, managing capacity with care, developing engineers at every seniority level, and modelling the work-life balance you want your team to have.
• You'll contribute to the wider org: shaping hiring standards, participating in engineering guilds, partnering with Product, Design, QE, and DevOps, and representing your team's perspective in quarterly planning and cross-functional forums.

What We're Looking For

You may be a good fit if you have:

• 3+ years managing engineering teams of 5 or more, with a track record of hiring, developing, and retaining engineers in a high-growth environment
• Experience building hiring pipelines from scratch — role profiles, structured interviews, offer negotiation, and intentional onboarding
• Demonstrated career development impact: you can speak concretely about engineers you've grown from mid to senior, or senior to staff
• Performance management experience including difficult feedback, written reviews, and PIPs
• Strong software engineering background — you've written production code and can hold a genuine conversation about systems design, API design, and data modelling trade-offs
• Working understanding of distributed systems, microservices, event-driven patterns, and CI/CD
• Remote-first leadership experience: you've built real trust and cohesion across timezones without geographic proximity
• A clear point of view on what engineering management means in an AI-first organisation — what changes about coaching, metrics, code review, and quality when 50–70% of code is AI-generated
• Experience working with or alongside teams using AI coding tools (Claude Code, GitHub Copilot, Cursor, or equivalent)

Strong candidates may also have:

• Familiarity with legacy modernisation — monolith decomposition, migration strategies, delivering features while re-platforming underneath
• Experience with revenue management, dynamic pricing, or B2B SaaS for enterprise hospitality
• Hands-on knowledge of our stack: Java/Spring Boot, TypeScript/React, Next.js, GraphQL, MongoDB, AWS
• Exposure to ML or data-intensive systems: real-time analytics, pricing optimisation, low-latency data processing

Why Duetto?

• You'll be managing at the frontier of AI-first engineering. With 50–70% of code AI-generated and custom agents and agentic workflows already in production, this is a rare opportunity to define what great engineering management looks like when code generation is no longer the bottleneck.
• The transformation is real and consequential. Live monolith decomposition, a frontend re-platform, and an AI-first shift — all simultaneously. These are the moments that define engineering careers and management reputations.
• Clear growth path. EM → Senior EM → Director of Engineering. Duetto promotes from within and takes management seriously as a discipline, not a consolation prize for engineers who stopped coding.
• The work matters. Your teams build systems that process real-time pricing decisions for global hotel brands. It's visible, high-stakes, and genuinely interesting.
• Benefits worth having. Equity participation, comprehensive health, dental and vision coverage, home office stipend, generous PTO, and a learning and development budget.

The Details

• Location: Croatia
• Work model: Remote, distributed across EMEA and Americas timezones
• Reports to: Director of Engineering / VP of Engineering
• Direct reports: 5–10 engineers (1–2 teams)

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

You don't need to have done everything on this list. If you're a people-first leader who's technically credible, genuinely curious about AI-augmented engineering, and energised by the idea of leading teams through real transformation — we'd love to hear from you.

#LI-REMOTE