About The Role

The Software Test Engineer (SDET) role focuses on delivering efforts at the Costa Rica center to ensure full regression and performance test coverage for ongoing Accela Civic Platform (SaaS) releases. Additionally, it involves advancing Accela’s maturity in Test Automation, Test-Driven Development, CI/CD, and Performance Engineering.

Specific Responsibilities

• Accountable for the successful launch and delivery of new, key Accela Product Releases, Engineering Initiatives, alignment Accountable for the successful launch and delivery of new Accela Product Releases, Engineering Initiatives, and alignment with Cloud deployment activities.
• Design, develop, and execute test plans, test cases, and test scenarios to ensure the quality and reliability of software products.
• Automate API and UI testing for web-based products and application services using Python with Robot Framework and other open-source tools, integrating test cycles with the CI/CD pipeline.
• Participate in an Agile team, attending daily scrum meetings, as well as planning and grooming sessions.
• Contribute to functional, performance, automation, and infrastructure initiatives that impact cross-functional teams through automated deployment and regression testing.
• Author and execute test cases for all release cycles, implementing software best practices. Identify gaps and issues, working creatively and efficiently to troubleshoot and resolve system problems.
• Familiar with using monitoring tools like Datadog and Windows/Database monitoring tools, with a product-focused mindset to analyze performance and scalability issues.
• Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to identify test requirements and drive the testing process.
• Stay updated with industry trends, emerging technologies, and testing techniques to incorporate best practices into the testing process.

Required Qualifications

• Bachelor’s degree in computer science or any related discipline.
• 3+ years of hands-on experience in quality engineering, functional testing, test automation, and test harness development using open-source tools.
• Good knowledge of frontend and backend servers, API and Mobile testing, and integration with DevOps pipeline.
• Strong understanding of JMeter, Python/Java, SQL and API gateways performance testing experience and Cloud environments (Azure), and performance monitoring tools like Datadog and Database and windows monitoring tools.
• Experience in taking ownership in core functional product areas.
• Experience in SaaS products, API services and Pipeline activities
• Proficiency in testing methodologies, tools, and techniques, including Agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines.
• Strong analytical skills and attention to detail to identify, troubleshoot, and resolve software issues effectively.
• Ability to collaborate closely with clear communication skills.

Desired Qualifications

• Experience in Python and TypeScript automation development
• Experience with Playwright framework
• Experience in SaaS products, API services, and pipeline activities.

Accela is establishing a new entity in Costa Rica as part of our global growth strategy. Our organization specializes in advanced SaaS Software Applications covering a wide range of technologies and complex solutions such as: Hybrid Mobile Applications, Data Analytics & Reporting, Enterprise Payment Integrations, Advanced GIS mapping & routing, Responsive Angular UIs, and new AI POCs. These applications are hosted on our multi-cloud platform spanning both Azure and AWS. Being a part of the Accela team provides an opportunity to collaborate with world-class application engineers and a leadership team renowned for expertise in Agriculture, Operations, Security.

Compensation and Benefits: Accela offers a competitive salary and benefits in line with local standards.

Work-Life Balance: Accela is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.

Career Growth and Development: Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.

Impactful Contributions: As a new member of Accela’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.

Accela Culture: Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact.

Your best work starts here. #Oneteam #BeWellWorkWell

Important Information 

Location: Costa Rica

Work Mode: Hybrid

Job Summary 

As a Senior SDET - Data & Analytics (19742), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Design and implement end-to-end testing strategies for data pipelines, including dbt models across bronze to gold layers
• Collaborate with data engineers, analytics engineers, and business stakeholders to define testing scope and ensure data quality
• Develop and maintain automated test frameworks, validate ETL processes, and investigate test failures
• Drive continuous improvement in testing practices, processes, and quality standards across the data platform

Qualifications and Skills 

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.