Nuxt Jobs in Costa Rica.
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Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.
Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one source of truth for content that is accurate, flexible, and measurable.
Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. It’s Joyful Headless™, and it changes everything.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
- Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
- Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
- Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
- Personal development fund for courses, books, conferences, and material
- VSOP (Virtual Stock Option Plan)
- The annual international team-building trip, quarterly and monthly online get-togethers
- As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
- An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARY
Join Storyblok's Support team as a Technical Support Engineer II, where you'll excel in handling escalated tickets and troubleshooting intricate issues independently. With your deep understanding of Content Management Systems (CMS) and web technologies, you'll provide expert assistance to clients, ensuring seamless experiences and resolving challenges with precision.
Your role extends beyond issue resolution; you'll manage cases from inception to resolution, prioritizing timely responses and exceeding customer expectations. Collaborating closely with cross-functional teams, including tech support, sales, and partner account managers, you'll streamline processes and drive efficiency to enhance overall customer satisfaction.
Furthermore, your expertise will be pivotal in guiding product improvements and updates based on customer feedback. You'll actively contribute to identifying inefficiencies in support processes and suggesting enhancements to boost productivity and elevate the user experience. To support more complex, high-impact customer scenarios, you may also engage customers directly via video calls to troubleshoot technical issues in real time and accelerate resolution, particularly in advanced or enterprise-level cases.
In addition to your technical prowess, you'll play a crucial role in mentoring and training Technical Support Engineer I, fostering their growth and development within the team. Join us at Storyblok, where your contributions will shape the future of our support ecosystem and directly impact our continued growth and success.
ESSENTIAL JOB FUNCTIONS
- Take on more complex tasks and responsibilities (compared to Technical Support Engineer I), including handling escalated support tickets and troubleshooting more challenging issues independently.
- Manage cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the development team.
- Meet or exceed customer expectations on response quality and SLA within our ticketing platform and live chat.
- Educate customers on product features, functionalities, and best practices.
- Maintain a positive, empathetic, and professional attitude in all customer interactions.
- Collaborate with tech support, sales representatives, and partner account managers to resolve issues efficiently and effectively.
- Contribute to identifying inefficiencies in support processes and suggest improvements to enhance productivity and customer satisfaction.
- Assist in training the Technical Support Engineer I and provide mentorship as needed.
- Handle customer escalations from Technical Support Engineer I, addressing concerns promptly and professionally to ensure customer satisfaction.
- Participate in customer video calls when appropriate to troubleshoot complex technical issues live, helping reduce back-and-forth communication and speed up resolution for high-priority or advanced customer cases.
EDUCATION AND EXPERIENCE
- Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
- 3+ years of Technical Support Engineering experience.
- Thorough knowledge with consuming RESTful and GraphQL APIs.
- Working knowledge of at least one modern JavaScript framework such as Vue.js, React, Next.js, or Nuxt.js and their fundamental principles.
- Ability to debug and troubleshoot applications built with modern JavaScript frameworks.
- Thorough knowledge of JavaScript and its modern syntax and features. Experience with Typescript is a plus.
- Working knowledge of HTML and CSS.
- Experience with CMS in general; experience with Headless CMS is a plus.
- Fluent in English with excellent verbal and written communication and interpersonal skills.
- Experience troubleshooting complex technical issues in real time with customers or internal stakeholders (e.g., via screen sharing or video calls) is a plus.
- Remote working experience.
- Well organized, self-starter, has excellent work ethic, and pays attention to detail.
- A proactive approach to day-to-day tasks while also going above and beyond with continuous improvement as a core driving principle.
- Ability to work independently with little direct supervision.
- Real passion for solving issues and challenges.
- Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.
ADDITIONAL INFORMATION
Great fit if you: enjoy helping customers solve real problems, can explain technical concepts in plain language, and get satisfaction from owning an issue end to end.
Not the right role if you: are primarily looking to build or ship product features, prefer working in a pure engineering environment, or have limited experience in customer-facing roles.
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of Storyblok’s Visual Editor
If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com
Ready to apply?
Apply to Storyblok
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
As a Senior Backend Engineer, you'll be at the forefront of enhancing our platform's capabilities. You'll design and implement scalable, high-performance backend services that power critical features for our growing client base.
Outcomes
- Design, develop, and deploy backend services and APIs that solve real-world customer challenges
- Optimize application performance, scalability, and security
- Collaborate with product managers, frontend engineers, and DevOps to ensure seamless integration of services
- Troubleshoot and resolve production issues efficiently
- Actively participate in code reviews, knowledge sharing, and continuous learning
Requirements
- 8+ years of proven professional experience as a Software Engineer, with at least 3 years in .NET and C#
- 2+ years of experience in product companies (SaaS)
- Passion and strong skill for writing clean, maintainable, and testable code and well-documented C# code
- Experience with writing and maintaining Unit tests and E2E tests
- Advanced experience with MongoDB
- Upper-intermediate or higher English proficiency (written and spoken)
- Strong problem-solving skills and a growth mindset
- Readiness to thrive in a fast-paced startup environment with extreme focus, a strong sense of ownership, and determination
- Openness to constructive feedback and value the ideas and opinions of others
Our technologies
- Backend: .NET Core (C#), Python
- Frontend: Vue.js 2/3, Nuxt 3, Typescript
- Databases: MongoDB, PostgreSQL, Elasticsearch
- Messaging Queue: Kafka
- Cloud Provider: Amazon AWS
- Monitoring & Logging: ELK (EFK), Prometheus, Grafana
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment..png)
Ready to apply?
Apply to Smartcat
Sr. Manager/ Manager AI Software Engineer
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About us
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.
About the Role
Join forces with Appnovation to deliver high-impact results for one of our key strategic partners - a global leader in their field. This engagement offers a unique vantage point into a world-class organization with exceptional opportunities for professional growth and long-term career advancement
As a Senior AI Software Engineer, you'll transform business ideas into production-ready applications using cutting-edge AI design tools and modern full-stack frameworks. With a strong bias toward frontend development, you specialize in the critical early stages—from concept through pre-totype to prototype—where design systems meet AI-augmented development. You are a visionary technologist who sits at the intersection of engineering excellence and AI innovation. Your mission is to oversee the entire "concept-to-production" pipeline, ensuring our teams leverage cutting-edge AI tools to deliver enterprise-grade applications at unprecedented speeds.
While you maintain a deep technical foundation in full-stack development, your primary focus is strategic leadership: defining design system standards, optimizing AI-augmented workflows, and mentoring a high-performance team of developers and AI builders.
Key Responsibilities
- Strategic AI Integration: Direct the adoption of AI design tools (v0.dev, bolt.new, Lovable) to compress the development lifecycle from weeks to days without sacrificing quality.
- Architecture & Standards: Define and enforce the technical standards for production-ready full-stack applications, ensuring scalability, performance, and accessibility across all projects.
- Design-Dev Synthesis: Lead the integration of Figma-based design systems with AI-driven development to create seamless, automated handoff processes.
- Operational Excellence: Manage a ticket-driven workflow in Jira, optimizing team velocity and ensuring technical documentation meets enterprise-level requirements.
- Cross-Functional Partnership: Act as a bridge between Strategy, Creative, and Technology departments to ensure AI-powered solutions meet complex business objectives.
- Backend & Data Strategy: Oversee the implementation of robust backend services (Supabase, SQL/NoSQL) and secure authentication frameworks (OAuth, JWT) across the portfolio.
- Design and implement RESTful APIs and backend services using platforms like Supabase to support frontend functionality.
- Collaborate with UX Designers, AI Builders, and Innovation Leads throughout the development lifecycle.
Qualification
- 6–10+ years in full-stack development, with at least 3+ years in a management capacity. Bonus points if you have experience working in a startup or rapid prototyping environment.
- Proven track record of implementing AI design tools(such as v0.dev, bolt.new, Lovable, or similar platforms) and workflow automation (e.g., N8N) within a professional engineering team.
- Deep expertise in modern frameworks (React, Vue, Nuxt), TypeScript, and multiple backend languages including Python, PHP, and NodeJS.
- Expert-level knowledge of design systems, design tokens, and CSS frameworks (Tailwind) to ensure brand consistency at scale.
- Comprehensive understanding of cloud platforms (AWS, Azure, GCP), deployment workflows, and enterprise security patterns.
- Solid understanding of backend development, including API design (REST, GraphQL), server-side logic, and database management.
- Proficiency with authentication mechanisms (OAuth, JWT) and security best practices.
- Expert-level proficiency with Figma, including design system management and component libraries.
- A portfolio demonstrating not just individual code, but the leadership of complex, full-stack applications built using AI-augmented methodologies.
- Strong attention to detail and a passion for innovation.
- Ability to work in a fast-paced and dynamic environment.
What Appnovation Offers
- Challenging and rewarding work with real impact
- Growth opportunities for personal and professional development
- Exposure to exciting projects and high-profile clients
- Supportive work environment with access to company leaders
- Hybrid working model
Here are a few more reasons why you should apply:
- Work-life Balance
- Lots of opportunities for personal and professional growth
- Health Benefits Package
- Mental Health Support
- Personal Days Off
- Fertility and Menopause Leave
- Fitness Allowance
- D,E&I Initiatives
- And much more...
Accommodations are available upon request throughout the recruitment process.
Ready to apply?
Apply to Appnovation Technologies