Job Title: Senior Program Manager  

Location: Cork, Ireland. Hybrid

Company Overview:    

Canto is reshaping the digital asset management (DAM) landscape. Our platform offers a singular source for brands to organize, access, and share digital assets, amplifying content value, accelerating production, and ensuring brand consistency. With an emphasis on efficiency and collaboration, we provide data-driven insights and harness AI to help companies not just manage but maximize their digital content. At Canto, we're more than a DAM solution; we're a catalyst for brand evolution. Join our mission to transform the DAM category and empower brands to extract unparalleled value from their digital assets.     

It's such an exciting time to join the Canto Team. We have great people here already & we are growing rapidly!  

Role Overview:  

As a Senior Program Manager, you will be responsible for overseeing complex, high-impact programs spanning multiple teams. You will partner closely with Product, Engineering and GTM teams to ensure programs are well scoped, resourced, and executed to meet business objectives.  
 
This role requires proactive leadership and influence skills with technical acumen, organizational finesse, and a passion for operational excellence. 

Role Responsibilities:  

Program Leadership: 

• Drive the end-to-end planning, execution, and delivery of large-scale complex programs across multiple teams. 

• Translate business, product, and technical strategy into clear, executable program plans, roadmaps and milestones.  

• Manage dependencies, timelines, and deliverables across cross-functional initiatives 

Stakeholder Management: 

• Serve as the central point of contact for stakeholders, providing transparency into project status, risks, dependencies, decision points, and timelines. 

• Facilitate strong alignment between Product Management, Engineering, Architecture, GTM, and Customer teams proactively addressing misalignment and competing priorities. 

• Advise stakeholders by framing options, implications, and recommendations to support timely, informed decision-making.  

Delivery Governance: 

• Contribute to the development and ongoing evolution of the Delivery function by shaping and piloting scalable delivery practices, frameworks, and operating sequences. 

• Establish clear governance models that promote predictable delivery standards across programs.  

Metrics and Reporting: 

• Establish and track program KPIs to drive continuous improvement. 

• Provide regular updates and insights to executive leadership and program sponsors regarding trends, risks, and opportunities, translating them into actionable recommendations. 

Risk and Change Management: 

• Proactively identify program risks, develop mitigation plans, and ensure timely issue resolution. 

• Lead change management efforts to support new processes and organisational transformations. 

Qualifications and Experience 

• 7+ years of experience in program or project management roles within technology-focused or professional services/consulting companies. 

• Strong background in both Agile (Scrum, Kanban, Scaled Agile) and traditional Waterfall delivery environments. 

• Demonstrated experience in managing multiple concurrent teams and complex technical initiatives. 

• Hands-on involvement in establishing or scaling a Delivery function, including tooling and process standardization at organisation and program/project level 

• Experience defining and measuring delivery metrics to inform leadership and guide performance improvements. 

• Proven ability to work closely with Product, Engineering, and Customer teams, facilitating alignment and successful outcomes. 

• Excellent organizational, communication, and leadership skills along with the ability to influence others 

Preferred Qualifications 

• Technical background or strong understanding of software development life cycles and architectural principles. 

• Experience with tools such as Jira & Confluence. 

• Experience in a SaaS or cloud-native product company. 

• Certifications such as: 

• CSM/CSPO (Certified ScrumMaster/Product Owner) / PSM (Professional Scrum Master) / PSPO (Professional Scrum Product Owner) 

• SAFe/ LeSS/ Nexus 

• PMP (Project Management Professional)/ Prince 2 

Introduction 

At Poppulo, we’re working on what’s next in Employee Experience and Communications. As a pioneer in this industry, we focus on engaging, aligning and activating customers employees at enterprise scale reaching over 40M employees globally. 

Job Summary   

We are looking for an experienced Product Manager to lead on some of our key product initiatives.  This is a 12 month role providing maternity cover within the Product Management team.  

This is a strategic and hands-on leadership role responsible for shaping product direction, driving execution, and delivering measurable outcomes at scale. You will operate with a high degree of autonomy, influence company-wide priorities, and play a key role in defining how Poppulo evolves its platform to meet the needs of modern enterprises. 

You will partner closely with senior stakeholders across engineering, design, GTM, and customer teams to deliver products that drive customer value and business growth. 

Key Responsibilities 

Product Strategy 

• Define and articulate a compelling product vision aligned with company objectives 
• Understand customer needs, market trends, and competitive landscape 
• Translate insights into clear strategic direction and product investments 
• Identify opportunities for product innovation and differentiation to maintain a competitive edge.  
• Make informed trade-offs balancing customer value, technical constraints, and business impact 

Execution Excellence 

• Lead end-to-end product delivery from discovery through launch partnering closely with engineering and design to ensure clarity, focus, and quality 
• Define high-quality product requirements, user stories, and success criteria 
• Define and own product roadmaps and backlog 
• Proactively manage risks, dependencies, and trade-offs 
• Lead influence and align stakeholder and cross-functional teams without direct authority 
• Communicate effectively with Product leadership on progress, risks, and outcomes 

Go-to-Market  

• Partner with GTM teams to define positioning, packaging, and pricing inputs 
• Support successful product launches and drive adoption at scale 
• Ensure alignment between product strategy and revenue growth objectives 
• Drive internal enablement to ensure teams can effectively sell, support, and deliver the product 

Technical Skills / Competencies   

• Proven ability to lead cross-functional teams and deliver results 
• Data-oriented, with proven ability to leverage analytics to inform product strategy and prioritize features  
• Passion for innovation with a relentless drive to deliver best-in-class products that delight customers and drive business growth  
• Exceptional strategic thinking and problem-solving abilities, with a focus on identifying opportunities and mitigating risks  
• Strong interpersonal and communication skills, with the ability to inspire and influence cross-functional teams and stakeholders  
• Sound judgment and willingness to make timely decisions  
• Ability to switch seamlessly between creative and analytical thinking  

Education & Experience   

• Bachelor’s degree in business, computer science, web development, or related field (or equivalent combination of education and relevant experience/training)  
• 5+ yrs Product Management experience in a SaaS or equivalent organization working directly with customers to understand their problems  
• Experience in an agile software development environment with a proven track record in successful product delivery  
• Experience collaborating with customers, sales, customer success, support, professional services, security, marketing, and other teams at a high-growth SaaS technology company  
• Experience directly or indirectly leading and influencing teams to solve complex problems  
• Experience working in a multi-location environment across time zones  

Why Join Us?

• An excellent workplace culture.
• Competitive salary with performance-related bonuses.
• Comprehensive medical insurance.
• Flexible working hours.
• Educational assistance programs.
• In-house soft skills training.

Who We Are

Named a Great Place to Work for seven consecutive years (2015–2021), Poppulo is one of Ireland’s fastest-growing technology companies. Our innovative communication software meets the needs of internal communicators in leading enterprises worldwide. Trusted by over 400 blue-chip and FTSE 100 organizations, including Boston Scientific, Telefonica, Rolls-Royce, Nestlé, Experian, and Johnson Controls, we help organizations inform, engage, and inspire their employees.

Join a company where our values—High Standards as Standard, Together We’re Better, Adapt to Succeed, Honesty Throughout, Be the Example, Don’t Just Work… Learn, and GET IT DONE—are at the heart of everything we do.

Poppulo is an equal opportunity employer.

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Description

Keeper is hiring a driven, Bilingual (French speaking) Implementation Specialist to join our EMEA B2B Support team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and provide the most seamless onboarding experience for our customers.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

As an Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our clients. You will engage in close collaboration with our clients and work closely with our Implementation Manager to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience.

Responsibilities

• Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
• Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalised and effective experience
• Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognise and rectify project-related risks and issues, promptly escalating them to engineering only when required
• Communicate with English and French speaking clients, both verbal and written
• Maintain accurate records of client configurations, customisations, and communication to ensure a comprehensive understanding of each implementation
• Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns

Minimum Qualifications

• Minimum of 2+ years progressive experience in SaaS support and/or implementation
• Bilingual fluency, ability to write, read, and speak both English and French
• Experience with Salesforce
• Experience with Google docs and MS-office tools
• Experience in SaaS deployment with security software experience preferred
• Proficiency in leading external client engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team, across global regions and time zones

 Preferred Qualifications

• Experience with project management tools such as Monday.com
• Bachelor's degree in finance, business administration (or a field related to project management) or equivalent work experience

Benefits

• Onsite lunches
• Private healthcare (no wait period)
• Pension contribution (no wait period)
• Sick Pay
• Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.