Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary:

We are looking for a Senior Software Engineer to contribute to the technical excellence and scalability of our SaaS Employee Experience platform. You will serve as a senior hands-on engineer within your team - designing and implementing complex features, improving system performance and reliability, and supporting the growth of other engineers.

This role is a key technical contributor within the engineering team. You will translate architectural guidance into robust, maintainable implementations and contribute to architectural discussions through strong technical execution and domain expertise.

The ideal candidate brings solid SaaS experience, hands-on exposure to AWS managed & serverless technologies, and a strong understanding of distributed systems and modern software engineering best practices.

Key Responsibilities

• Design and develop high-quality, scalable systems and services aligned with architectural standards and product requirements.
• Implement microservices and APIs with strong emphasis on maintainability, performance, observability, and reliability.
• Own complex features or components from design through deployment, including testing, monitoring, and operational support.
• Collaborate closely with Principal Engineers, Architects, Product Managers, and DevOps to ensure high-quality and consistent delivery.
• Build and enhance services leveraging AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, Event-Bridge, RDS, etc.).
• Ensure solutions adhere to authentication, authorization, and security best practices (OAuth2, OIDC, RBAC, etc.).
• Participate in code reviews and uphold best practices in coding, design, testing, and CI/CD pipelines.
• Support observability initiatives by contributing to metrics, logging, tracing, and alerting improvements.
• Proactively identify and address technical debt, reliability risks, and areas for continuous improvement.
• Contribute to compliance and data protection requirements including GDPR and PII handling best practices.
• Participate actively in agile ceremonies and contribute to continuous improvement of engineering processes.
• Demonstrate alignment with company values and promote an inclusive, collaborative engineering culture.

Experience Required:

Must-Have Skills

• 5+ years of backend engineering experience building distributed or SaaS-based systems using Node.js (TypeScript) or Java (Spring Boot)
• Strong hands-on experience designing and developing microservices, RESTful APIs, and event-driven architectures on AWS or similar cloud platforms
• Solid understanding of distributed systems, including multi-tenancy, RBAC, OAuth2/OIDC, and SaaS security best practices
• Experience implementing CI/CD pipelines, automated testing, and observability/monitoring
• Proven ability to design and build scalable, highly available, and fault-tolerant backend systems
• Working knowledge of React or Angular

Nice to Have

• Experience working with Docker, Kubernetes, and containerized environments
• Knowledge of Terraform or AWS CDK (Infrastructure as Code)
• Exposure to GDPR, PII handling, and security/compliance best practices

Why Us? 

• An excellent workplace culture 
• Competitive salary 
• Company performance-related bonus
• Medical insurance 
• Flexible working hours 
• Educational assistance 
• In-house soft skills training 

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self

We show up authentically, are self-aware and always strive to be better.

• See it. Own it. Solve it.

We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.

• Together We’re Better

We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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