What is Cobre and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

The Digital Growth Marketing Lead will be responsible for leading and scaling Cobre's digital growth strategy, integrating organic and paid acquisition channels with a product-led vision. This role combines strategic thinking with hands-on execution, owning the digital ecosystem that drives brand visibility, demand generation, and product positioning.

The Growth Marketing Lead will act as a bridge between marketing, product, and sales, leading SEO/GEO initiatives, website management, multichannel campaigns, and the adoption of artificial intelligence to multiply results. We're looking for someone who not only designs the strategy but rolls up their sleeves and executes it, with a startup mindset and a focus on measurable impact.

What would you be doing:

Digital Ecosystem Ownership

• Lead the comprehensive SEO, GEO, and LLM optimization strategy, ensuring Cobre is discoverable and relevant across traditional search engines and generative AI platforms.
• Manage and evolve the website on Webflow as the central conversion asset, optimizing experience, performance, and content.
• Orchestrate paid and organic channels as a coherent, integrated system, maximizing synergy between investment and organic growth.

Product Marketing Vision Across Digital Channels

• Design and execute acquisition and upselling campaigns that drive visibility and positioning for Cobre's products.
• Position Cobre as a product-driven and data-driven company through technical content, use cases, and thought leadership.
• Translate product features into value messages that resonate with CFOs, treasury teams, and financial technology leaders.

Leadership in AI Adoption for Marketing

• Identify and implement AI tools that optimize marketing processes, from content creation to data analysis.
• Scale the marketing team's output by leveraging intelligent automation and AI-powered workflows.
• Demonstrate through metrics how AI multiplies results in content generation, campaign analysis, and channel optimization.

Collaboration with Internal Teams

• Sales: align campaigns with funnel needs, provide qualified leads and support materials.
• Field Marketing: integrate digital initiatives with events and field campaigns to amplify results.
• Product Marketing: coordinate product launches, messaging, and positioning across digital channels.
• Brand: ensure brand consistency across all digital executions.

What do you need:

Experience:

• 6+ years in growth marketing, demand generation, product management, or digital marketing roles in B2B environments (ideally in fintech, SaaS, or tech startups).
• Proven track record leading acquisition strategies: SEO/SEM, paid media (Facebook Ads, Google Ads, LinkedIn Ads), and website optimization as a conversion asset.
• Experience managing multidisciplinary teams and squads (design, development, analytics).
• Nice to have: experience in Product Marketing.

Hard Skills:

• Proficiency in SEO tools (Ahrefs, SEMrush, Search Console) and analytics platforms (GA4, Looker Studio).
• Experience managing six-figure USD paid media budgets and optimizing CAC.
• Knowledge of CRO, A/B testing, and conversion funnel experimentation.
• Familiarity with generative AI tools and their application in marketing.
• Experience with modern CMS platforms (Webflow, Contentful, or similar).
• Advanced English (required).

Soft Skills:

• Strategic yet hands-on profile: ability to set direction and dive into execution.
• Business acumen and focus on measurable results (pipeline, MQLs, CAC, conversion).
• Constant curiosity about new technologies, AI, and growth trends.
• Team leadership with a focus on development and well-being.
• Excellent communication and cross-functional collaboration skills.
• Resilience and adaptability in fast-paced environments.

About the Role

As an Accounts Payable Analyst, you’ll ensure accurate, timely vendor payments and strengthen our financial operations. You will process and validate invoices in NetSuite, manage reconciliations, maintain vendor records, coordinate with procurement and treasury across the full payment cycle, support audits, and help improve AP processes. Your work will directly impact cash flow forecasting, compliance, and vendor relationships.

Responsibilities

• Receive, verify, and record supplier invoices in NetSuite, ensuring tax, contractual, and policy compliance.
• Prepare AP reconciliations, resolve discrepancies with vendors and internal teams, and maintain vendor files.
• Monitor due dates, prepare payment runs, and ensure on-time payments.
• Assist with AP aging reports and contribute to projected cash flows.
• Coordinate with procurement and treasury to manage the end-to-end payment cycle.
• Support audit processes with accurate documentation and controls adherence.
• Identify and implement opportunities to improve AP efficiency and control.

About You

Qualifications & Skills

• 1–3 years of accounts payable or related accounting experience.
• Degree or technical qualification in Accounting, Business Administration, Finance, or related field.
• Working knowledge of accounting principles and basic tax regulations.
• Intermediate Excel skills (lookups, pivots) and ERP experience; NetSuite preferred.
• Strong attention to detail, organization, and analytical/problem-solving skills.
• Effective communicator with a collaborative mindset and high professional ethics/confidentiality.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

About the Role

As an AP Lead, you’ll oversee the end-to-end Accounts Payable function for a high-growth shared services environment, acting as the primary liaison across vendors and internal teams to ensure accurate accounting, policy and tax compliance, timely disbursements, and continual process optimization.

Responsibilities

• Lead and coordinate the Accounts Payable team, ensuring balanced workload distribution
• Supervise invoice intake, validation, coding, and supplier reconciliation
• Ensure on-time payments in alignment with policies, controls, and cash flow priorities
• Review and approve AP reconciliations, aging reports, and monthly close deliverables
• Manage key vendor relationships; resolve billing disputes and discrepancies
• Monitor and report AP KPIs (aging, throughput, discounts captured, exceptions)
• Ensure compliance with accounting standards, local tax regulations, and audit requirements
• Identify and execute process improvements; support automation and digitalization initiatives
• Partner with Treasury/Finance on cash flow projections and payment scheduling
• Report periodically to the Head of SS on AP status, risks, and improvement plans
• Other duties as assigned

About You

Qualifications & Skills

• 4–6 years of relevant AP experience, including 1–2 years in a supervisory or team lead role
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• Strong knowledge of accounting principles and local tax regulations
• Advanced Excel skills; proficiency with ERP systems (NetSuite preferred)
• Intermediate to advanced English communication skills
• Leadership and team management capabilities
• Strong organization, planning, and attention to detail
• Analytical, results-oriented, and KPI-driven mindset
• Excellent communication and negotiation skills
• Adaptability with a continuous improvement focus

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com  

THE ROLE:

As an Accountant Analyst, you’ll support month-end close and accounting standardization across our US and regional entities. You’ll prepare journals and reconciliations, analyze P&L, Balance Sheet and Cash Flow, and partner closely with FP&A, Operations, Facilities, and audit and compliance stakeholders. This role is a great fit if you enjoy working in a multinational, NYSE-listed environment, operating in both English and Spanish, and learning global finance platforms like Workday.

WHAT YOU’LL BRING:

• Core Accounting and Close: Experience preparing journal entries, supporting month-end processes, and maintaining accurate ledgers.
• Reconciliations and Controls: Proven ability to produce timely, high-quality balance sheet reconciliations and support certification and controls.
• Financial Analysis: Proven experience in analyzing P&L, Balance Sheet and Cash Flow to explain variances and align with company guidelines.
• Compliance: Hands-on exposure to payroll, taxes, audit and compliance within a multi-entity setup.
• Systems Proficiency: Comfortable with ERP accounting systems (Workday a plus; Oracle and SAP helpful) and strong Excel and Office skills.
• Stakeholder Communication: Clear, professional communication with finance and non-finance partners; strong relationship-building locally and abroad.
• Bilingual Execution: English (B2+) and Spanish for effective reporting and collaboration across the Americas

IT WILL BE A BONUS IF YOU KNOW: 

• Process Improvement: Track record standardizing close processes or automating reconciliations and treasury workflows.
• US GAAP and local tax nuances: Familiarity supporting audits and filings across US and LATAM jurisdictions
• Brazilian Tax Regulations: Exposure to or experience supporting Brazilian tax processes and compliance requirements.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. 

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

What is Cobre, and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

As a Senior Software Developer, you will play a key role in the complete software development lifecycle, from requirements analysis to design, coding, testing, and implementation.

What would you be doing:

• Analyze, develop, test, and write code necessary to adapt to business requirements.
• Analyze and resolve platform issues by identifying the root causes and their effects on hardware, network, service operations, and overall quality.
• Define, implement, and maintain monitoring and observability strategies (metrics, logging, alerting) to ensure system health and performance.
• Review code developed by other engineers, providing feedback to ensure adherence to the best practices.
• Collaborate across teams on product, security, architecture, and performance to deliver high-quality software solutions.
• Ability to code/develop and build/deploy the necessary solution within our existing environments, identifying and managing delivery risks, proactively removing blockers, promoting continuous delivery practices.
• Actively participate in, or lead design reviews with peers and stakeholders to decide the best solution, ensuring scalability and resiliency.
• Be a mentor to your team members.
• Drive the delivery process, coordinating deployments, validating readiness, and ensuring alignment with delivery timelines and business goals.
• Managed task planning.

What do you need:

• 5+ years of experience proficiently writing code in Java Spring Boot, and 2+ with Python (additional programming languages are a plus).
• 3+ years of experience testing, maintaining, or launching cloud-native, event-driven, and microservices applications (deployment over AWS environments is preferred).
• 2+ years of experience with software design and architecture.
• Direct experience working on highly concurrent processing platforms, ideally in the payment industry (processors, PSPs, processing gateways, Exchanges, etc).
• Understanding of DevOps best practices, IaC, and cloud-first software development
• Experience in CI/CD concept, and capabilities to support automation, pipelines, virtualization, and containerization
• Experience working with complex real-time distributed systems
• Strong oral and written communication skills.

If you're seeking an exciting next step that would both challenge and thrill you, then this opportunity is for you!

Senior Backend Engineer

If you are looking for a role that combines technical depth, architectural impact, and real-world financial complexity, this is an opportunity that will both challenge and excite you.

Customer Support Engineer

We are looking for a talented Customer Support Engineer to step onto a fintech unicorn rocketship.

Customer Support Engineer works directly with customers in identifying and resolving basic customer issues and needs.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Provide world-class service to our customers and ensure customer success post-sales.
• Provide specialized support on both technical and product issues, and also manage customer escalations.
• Lead/coordinate actions to resolve customer issues while collaborating with other teams including Customer Success, Product, and Engineering as required.
• Act as a customer advocate by sharing product feedback with engineering, product, and other internal stakeholder teams to drive the product roadmap.
• Create and contribute to the development of knowledge articles in Tipalti’s knowledge base.

About you 

• Proven experience of hands-on technical support experience at a SaaS company, with a focus on delivering support through live chat and email.
• Proven experience providing real-time support via live chat, including managing multiple conversations simultaneously while maintaining high service quality.
• Strong communication skills, including written, verbal, and listening.
• Detail-oriented and well-organized.
• Always learning, has a growth mindset.
• Strong creative thinking and problem-solving skills.
• Experience in working with ticketing systems such as Zendesk or any ticketing system. and Salesforce
• Experience with NetSuite / QuickBooks or other ERP systems, and knowledge of accounting is a big plus.
• Experience with payment systems and/or working at a Fintech company – an advantage.
• Proven ability to read, debug, and understand HTML code, API calls, etc. - an advantage.

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.

Team Lead, Payment Operations

We are searching for a talented Payment Operations Team Lead who brings strong ownership, clarity, and execution. This role is about leading a team that runs critical daily operations smoothly, consistently, and with high standards!

You will be responsible for keeping operations on track, supporting your team, and ensuring we deliver accurate and timely payments every day.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

Lead Daily Operations

• Own shift planning and ensure proper coverage across US business working hours
• Ensure tasks are completed on time and meet quality standards (SLAs)
• Monitor payments workflows and quickly address any delays or issues
• Ensure consistent delivery against quality and performance standards

Manage Communication & Escalations

• Act as the main point of contact for payment operation issues during US business working hours
• Own and drive resolution of high-priority escalations
• Communicate clearly with customers and internal stakeholders
• Provide timely updates to leadership on critical issues and progress
• Lead RCA preparation for major incidents
• Work in collaboration with Support, Customer Success, Risk, Product and Engineering teams

Drive Process Excellence

• Follow and reinforce standard operating procedures
• Identify recurring issues and drive improvements
• Maintain high standards of accuracy, compliance, and consistency

People Management

• Lead, mentor, and support team members, including onboarding and ongoing development
• Build a High-Performing Team Culture - Drive team engagement, motivation, and collaboration across shifts
• Develop Talent & Performance - Provide regular feedback, coaching, and performance evaluations. Identify skill gaps and create development plans for team members

About you 

• Proven experience leading a team (payment ops, operations, fintech, or similar)
• Experience managing SLAs, escalations, and daily operational workflows
• Experience working with CRM and ticketing systems (e.g., Zendesk, Salesforce, Jira)
• Ability to handle high-pressure situations and make decisions quickly
• Strong communication skills, including simplifying complex issues
• Availability to support critical incidents outside working hours when needed
• A strong sense of ownership and accountability, with the ability to work independently and thrive in a fast-paced environment
• Available to work from the Medellín office (hybrid)

Advantages:

• Experience or familiarity with payment operations or financial workflows (e.g., ACH, wires, reconciliation) is a strong advantage

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.

Senior Technical Support Engineer

We are looking for a talented Senior Technical Support Engineer to step onto a fintech unicorn rocketship!

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Take full ownership of complex technical issues escalated by Onboarding, Customer Support, and Customer Success teams - covering root cause analysis, investigation, and clear resolution communication.
• Act as the voice of the customer internally, advocating for urgency and prioritization based on real business impact, and lead internal escalations with Engineering, Product, and Operations teams.
• Provide expert-level support on Accounts Payable, Procurement, and Expenses-related issues, working closely with internal operational teams to ensure seamless resolution.
• Diagnose and resolve ERP-related technical issues, (e.g., NetSuite, SAP, BC, Acumatica, QuickBooks), including data mapping, API failures, sync inconsistencies, and financial object discrepancies (vendors, invoices, payments), with a focus on durable, well-documented fixes.
• Identifying systemic gaps, improving data flows, and partnering with Engineering and Product to implement long-term fixes.
• Manage sensitive, high-touch customer escalations with professionalism and care, including dedicated Slack channels with multiple stakeholders.
• Lead incident response for critical production issues, including executive-level communication, timeline management, frequent crucial updates, and post-incident root cause analysis (RCA).
• Conduct business impact assessments to prioritize issues effectively and communicate risk to internal stakeholders and leadership.
• Proactively identify emerging issues and trends before they escalate, contributing to systemic improvements and long-term system reliability.
• Own and continuously improve the team’s Confluence knowledge base - writing, maintaining, and expanding internal documentation as a subject matter expert.
• Champion knowledge-sharing practices across the team to reduce ramp time and improve consistency.
• Mentor other engineers, providing guidance on troubleshooting methodologies, and customer communication best practices.
• Identify and implement improvements in support workflows, monitoring, and tooling to increase efficiency and reduce time-to-resolution.

About you 

• Exensive experience in Technical Support, Product Support, or customer-facing technical roles, ideally within FinTech, SaaS, Financial Management, or Accounts Payable sectors.
• Proven experience working in a global company environment, collaborating across Engineering, Product, and Operations teams.
• Strong executive and management communication skills - comfortable presenting and escalating to senior stakeholders with clarity and confidence.
• Demonstrated ability to assess and articulate business impact of technical issues.
• Solid experience with relational databases and SQL; hands-on troubleshooting with MongoDB is a plus.
• Experience troubleshooting API integrations; familiarity with Postman, REST, and SOAP is an advantage.
• Familiarity with reading XML and JSON files.
• Experience managing Confluence documentation and/or other internal knowledge bases.
• Proven ability to manage high-touch customer relationships, including executive-level communication and multi-stakeholder Slack channels.
• Comfortable working across time zones in a remote or hybrid global setup, including coordination with teams in the U.S. and Israel.
• Adaptable to non-standard schedules, including occasional late-hour shifts.
• Self-directed, highly accountable, and a strong team player who makes those around them better.

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.

Role; Financial Planning & Analysis Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in shaping and leading the FP&A function across LATAM.

As FP&A Manager, you will partner closely with the LATAM Head of Finance, regional leadership, and global finance teams, with direct exposure to senior stakeholders, to drive financial planning, performance analysis, and strategic decision-making across multiple entities.

You will own the LATAM financial planning infrastructure, including budgeting, forecasting, and long-term planning, while providing clear, data-driven insights to support business growth, profitability, and operational efficiency.

This role operates in a complex, multi-entity and evolving environment, supporting both organic expansion and M&A integration, and requires strong collaboration across Accounting, Treasury, Revenue Operations, and Business Intelligence teams.

This role offers the opportunity to build and scale the FP&A function, influence key business decisions, and grow alongside the business as LATAM continues to expand.

Key Responsibilities

• Own and manage the LATAM budgeting and forecasting process, delivering accurate and timely financial plans
• Maintain and enhance the financial model infrastructure, ensuring scalability, accuracy, and alignment with business needs
• Lead the preparation of management reporting packs, providing clear insights into performance, key drivers, risks, and opportunities
• Analyze financial performance against budget and forecast, identifying variances and driving accountability across the business
• Develop and enhance reporting frameworks and KPIs to improve visibility into business performance and decision-making
• Own the long-term planning process, supporting strategic initiatives, expansion plans, and potential M&A activities
• Partner closely with regional leadership, Sales, and Operations to support commercial decision-making and performance optimization
• Collaborate with Accounting and Treasury to ensure alignment between financial planning, actuals, and cash flow dynamics
• Support and lead ad hoc analysis, business cases, and strategic projects as required by leadership
• Drive continuous improvement in FP&A processes, tools, and reporting capabilities
• Leverage data, systems, and emerging technologies (including AI) to enhance financial analysis and operational efficiency
• Build and develop the FP&A team as the function scales

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in FP&A or corporate finance roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong financial modeling and analytical skills, with the ability to translate complex data into actionable insights
• Advanced proficiency in Excel and financial planning tools (Workday Adaptive Planning preferred)
• Strong understanding of financial statements, accounting principles, and business drivers
• Ability to operate effectively in a complex and evolving environment
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels
• Ability to work independently and take ownership of key deliverables
• Fluent in English and Spanish required, Portuguese a plus
• Strong understanding of how FP&A interacts with Accounting, Treasury, and Operations
• Proactive mindset with a focus on performance, scalability, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Treasury Manager LATAM

Location: LATAM

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in building, stabilizing, and leading the treasury function across LATAM.

As Head of Treasury, you will partner closely with the LATAM Head of Finance and global finance teams, with direct exposure to senior leadership, ensuring full visibility, control, and execution of cash across multiple entities and currencies in the region.

You will own the LATAM treasury infrastructure, including banking, liquidity management, cash flow planning, and payment execution, while establishing scalable processes to support both organic growth and M&A integration.

This role operates in a complex, multi-entity and cross-border environment, requiring strong coordination across Accounting, AP, AR, FP&A, and Operations to ensure disciplined cash management, efficient funding, and controlled execution of payments across the region.

This role offers the opportunity to build and shape the treasury function from the ground up, implement structure and controls, and support the continued expansion of LATAM operations.

Key Responsibilities

• Own and manage LATAM cash position and liquidity across all entities and currencies, ensuring full visibility and control
• Develop and maintain short- and long-term cash flow forecasting models, supporting operational and strategic decision-making
• Own and execute all payment activities across LATAM, ensuring accuracy, proper authorization, and compliance with internal controls
• Review and approve payment batches prepared by AP, ensuring completeness, accuracy, and alignment with funding plans
• Ensure proper segregation of duties between AP (preparation) and Treasury (execution and approval)
• Establish and optimize banking structures across LATAM, including account setup, signatories, and payment frameworks
• Manage banking relationships across multiple jurisdictions, ensuring efficiency, reliability, and scalability
• Oversee intercompany funding structures and cross-border cash flows, ensuring alignment with operational and tax requirements
• Partner closely with AP and AR to manage cash outflows and inflows, ensuring alignment between payment schedules and collections
• Monitor and manage FX exposure across the region, providing insights into currency impacts and supporting risk mitigation strategies
• Establish and strengthen treasury policies, controls, and governance frameworks across all entities
• Support new entity setups and M&A integration, implementing treasury infrastructure and processes from day one
• Provide clear and structured reporting to leadership on cash position, liquidity risks, funding needs, and payment execution
• Identify and implement opportunities to improve efficiency, automation, and scalability of treasury operations
• Drive the evolution of treasury capabilities, including systems, tools, and process standardization across LATAM

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in treasury, corporate finance, or related roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong understanding of cash management, liquidity planning, and treasury operations
• Experience managing payment execution, banking platforms, and cash controls
• Solid understanding of FX exposure and financial risk management
• Strong analytical and financial modeling skills (cash forecasting, liquidity planning)
• Advanced proficiency in Excel and financial systems
• Ability to operate effectively in a complex, evolving environment
• Strong communication and stakeholder management skills
• Ability to work independently and take ownership of critical processes
• Fluent in English and Spanish(required); Portuguese is a plus
• Strong understanding of how Treasury interacts with Accounting, AP, AR, and FP&A
• Proactive mindset with a focus on control, visibility, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo 

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Financial Planning & Analysis Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in shaping and leading the FP&A function across LATAM.

As FP&A Manager, you will partner closely with the LATAM Head of Finance, regional leadership, and global finance teams, with direct exposure to senior stakeholders, to drive financial planning, performance analysis, and strategic decision-making across multiple entities.

You will own the LATAM financial planning infrastructure, including budgeting, forecasting, and long-term planning, while providing clear, data-driven insights to support business growth, profitability, and operational efficiency.

This role operates in a complex, multi-entity and evolving environment, supporting both organic expansion and M&A integration, and requires strong collaboration across Accounting, Treasury, Revenue Operations, and Business Intelligence teams.

This role offers the opportunity to build and scale the FP&A function, influence key business decisions, and grow alongside the business as LATAM continues to expand.

Key Responsibilities

• Own and manage the LATAM budgeting and forecasting process, delivering accurate and timely financial plans
• Maintain and enhance the financial model infrastructure, ensuring scalability, accuracy, and alignment with business needs
• Lead the preparation of management reporting packs, providing clear insights into performance, key drivers, risks, and opportunities
• Analyze financial performance against budget and forecast, identifying variances and driving accountability across the business
• Develop and enhance reporting frameworks and KPIs to improve visibility into business performance and decision-making
• Own the long-term planning process, supporting strategic initiatives, expansion plans, and potential M&A activities
• Partner closely with regional leadership, Sales, and Operations to support commercial decision-making and performance optimization
• Collaborate with Accounting and Treasury to ensure alignment between financial planning, actuals, and cash flow dynamics
• Support and lead ad hoc analysis, business cases, and strategic projects as required by leadership
• Drive continuous improvement in FP&A processes, tools, and reporting capabilities
• Leverage data, systems, and emerging technologies (including AI) to enhance financial analysis and operational efficiency
• Build and develop the FP&A team as the function scales

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in FP&A or corporate finance roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong financial modeling and analytical skills, with the ability to translate complex data into actionable insights
• Advanced proficiency in Excel and financial planning tools (Workday Adaptive Planning preferred)
• Strong understanding of financial statements, accounting principles, and business drivers
• Ability to operate effectively in a complex and evolving environment
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels
• Ability to work independently and take ownership of key deliverables
• Fluent in English and Spanish required, Portuguese a plus
• Strong understanding of how FP&A interacts with Accounting, Treasury, and Operations
• Proactive mindset with a focus on performance, scalability, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Regional Accounting Manager LATAM

Location: LATAM

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in building, stabilizing, and scaling accounting operations across LATAM.

As Accounting Manager, you will partner closely with the LATAM Head of Finance and global finance teams, with direct exposure to senior leadership, ensuring accurate financial reporting, strong financial controls, and consistency across a complex, multi-entity environment.

The role operates within a hybrid model of in-house accounting and outsourced providers, requiring strong oversight, coordination, and accountability to ensure high-quality and reliable outputs across all markets.

You will be responsible for bringing structure and discipline to a rapidly evolving regional setup, supporting both organic growth and M&A integration, and ensuring that accounting processes are scalable, compliant, and aligned with group standards.

This role offers the opportunity to build and shape the LATAM accounting function, drive process improvements, and support the continued expansion of the region.

Key Responsibilities

• Own accounting operations across LATAM entities, ensuring consistency, accuracy, and control across all markets
• Lead and coordinate the month-end close process, ensuring timely and high-quality financial reporting
• Review key accounting areas including accruals, prepayments, revenue recognition, cost recognition, and balance sheet accounts
• Strengthen balance sheet integrity through robust reconciliations and control frameworks
• Manage a hybrid accounting model, overseeing both in-house teams and external accounting providers
• Hold outsourced providers accountable for accuracy, completeness, and timeliness of deliverables
• Standardize accounting processes, reporting structures, and close timelines across the region
• Oversee intercompany transactions and reconciliations, ensuring proper coordination across entities and alignment with group policies
• Ensure compliance with local statutory and regulatory requirements, working closely with external advisors
• Support new entity setups and M&A integration, implementing consistent accounting processes from day one
• Partner with FP&A, Treasury, and central finance teams to ensure alignment across reporting, cash, and operational activities
• Identify and implement process improvements to enhance efficiency, scalability, and control
• Act as the key point of contact for all accounting matters across LATAM, providing clarity, structure, and problem-solving

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or related field
• 5–7+ years of progressive accounting experience
• Experience in multi-entity, international environments (LATAM experience strongly preferred)
• Experience managing or working with outsourced accounting providers
• Experience in high-growth, fast-paced environments is a plus

Skills & Competencies

• Strong foundation in accounting and financial reporting
• Deep experience with month-end close and balance sheet control
• Experience managing multi-country accounting processes
• Strong control mindset with high attention to detail
• Advanced Excel and ERP system proficiency
• Ability to operate effectively in complex and evolving environments
• Strong communication and stakeholder management skills
• Ability to work independently and take ownership
• Fluent in English and Spanish (required); Portuguese is a plus 
• Strong understanding of cross-functional alignment (FP&A, Treasury, Operations)
• Proactive mindset with a focus on structure, discipline, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Financial Planning & Analysis Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in shaping and leading the FP&A function across LATAM.

As FP&A Manager, you will partner closely with the LATAM Head of Finance, regional leadership, and global finance teams, with direct exposure to senior stakeholders, to drive financial planning, performance analysis, and strategic decision-making across multiple entities.

You will own the LATAM financial planning infrastructure, including budgeting, forecasting, and long-term planning, while providing clear, data-driven insights to support business growth, profitability, and operational efficiency.

This role operates in a complex, multi-entity and evolving environment, supporting both organic expansion and M&A integration, and requires strong collaboration across Accounting, Treasury, Revenue Operations, and Business Intelligence teams.

This role offers the opportunity to build and scale the FP&A function, influence key business decisions, and grow alongside the business as LATAM continues to expand.

Key Responsibilities

• Own and manage the LATAM budgeting and forecasting process, delivering accurate and timely financial plans
• Maintain and enhance the financial model infrastructure, ensuring scalability, accuracy, and alignment with business needs
• Lead the preparation of management reporting packs, providing clear insights into performance, key drivers, risks, and opportunities
• Analyze financial performance against budget and forecast, identifying variances and driving accountability across the business
• Develop and enhance reporting frameworks and KPIs to improve visibility into business performance and decision-making
• Own the long-term planning process, supporting strategic initiatives, expansion plans, and potential M&A activities
• Partner closely with regional leadership, Sales, and Operations to support commercial decision-making and performance optimization
• Collaborate with Accounting and Treasury to ensure alignment between financial planning, actuals, and cash flow dynamics
• Support and lead ad hoc analysis, business cases, and strategic projects as required by leadership
• Drive continuous improvement in FP&A processes, tools, and reporting capabilities
• Leverage data, systems, and emerging technologies (including AI) to enhance financial analysis and operational efficiency
• Build and develop the FP&A team as the function scales

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in FP&A or corporate finance roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong financial modeling and analytical skills, with the ability to translate complex data into actionable insights
• Advanced proficiency in Excel and financial planning tools (Workday Adaptive Planning preferred)
• Strong understanding of financial statements, accounting principles, and business drivers
• Ability to operate effectively in a complex and evolving environment
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels
• Ability to work independently and take ownership of key deliverables
• Fluent in English and Spanish required, Portuguese a plus
• Strong understanding of how FP&A interacts with Accounting, Treasury, and Operations
• Proactive mindset with a focus on performance, scalability, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Financial Planning & Analysis Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in shaping and leading the FP&A function across LATAM.

As FP&A Manager, you will partner closely with the LATAM Head of Finance, regional leadership, and global finance teams, with direct exposure to senior stakeholders, to drive financial planning, performance analysis, and strategic decision-making across multiple entities.

You will own the LATAM financial planning infrastructure, including budgeting, forecasting, and long-term planning, while providing clear, data-driven insights to support business growth, profitability, and operational efficiency.

This role operates in a complex, multi-entity and evolving environment, supporting both organic expansion and M&A integration, and requires strong collaboration across Accounting, Treasury, Revenue Operations, and Business Intelligence teams.

This role offers the opportunity to build and scale the FP&A function, influence key business decisions, and grow alongside the business as LATAM continues to expand.

Key Responsibilities

• Own and manage the LATAM budgeting and forecasting process, delivering accurate and timely financial plans
• Maintain and enhance the financial model infrastructure, ensuring scalability, accuracy, and alignment with business needs
• Lead the preparation of management reporting packs, providing clear insights into performance, key drivers, risks, and opportunities
• Analyze financial performance against budget and forecast, identifying variances and driving accountability across the business
• Develop and enhance reporting frameworks and KPIs to improve visibility into business performance and decision-making
• Own the long-term planning process, supporting strategic initiatives, expansion plans, and potential M&A activities
• Partner closely with regional leadership, Sales, and Operations to support commercial decision-making and performance optimization
• Collaborate with Accounting and Treasury to ensure alignment between financial planning, actuals, and cash flow dynamics
• Support and lead ad hoc analysis, business cases, and strategic projects as required by leadership
• Drive continuous improvement in FP&A processes, tools, and reporting capabilities
• Leverage data, systems, and emerging technologies (including AI) to enhance financial analysis and operational efficiency
• Build and develop the FP&A team as the function scales

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or a related field
• 5–7+ years of experience in FP&A or corporate finance roles
• Experience operating in multi-entity, international environments (LATAM experience strongly preferred)
• Experience in fast-paced, high-growth or M&A environments is strongly preferred

Skills & Competencies

• Strong financial modeling and analytical skills, with the ability to translate complex data into actionable insights
• Advanced proficiency in Excel and financial planning tools (Workday Adaptive Planning preferred)
• Strong understanding of financial statements, accounting principles, and business drivers
• Ability to operate effectively in a complex and evolving environment
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels
• Ability to work independently and take ownership of key deliverables
• Fluent in English and Spanish required, Portuguese a plus
• Strong understanding of how FP&A interacts with Accounting, Treasury, and Operations
• Proactive mindset with a focus on performance, scalability, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Revenue Operations Coordinator - Latam 

Reports to; Treasury Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM.

As Regional Billing & Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets.

You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables.

This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables.

You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region.

This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation.

Key Responsibilities

Billing & Revenue Ownership

• Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets
• Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery
• Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance
• Manage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactions
• Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines

Collections & Cash Conversion

• Own and lead collections across LATAM, ensuring timely recovery of outstanding balances
• Monitor AR aging and proactively manage overdue balances and collection strategies
• Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders
• Maintain strong relationships with clients to support effective and professional collections
• Drive improvements in DSO- Days Sales Outstanding and overall cash conversion performance

Cash Application & Reconciliation

• Oversee accurate and timely application of incoming payments across all entities
• Ensure reconciliation between bank activity and AR ledgers
• Investigate and resolve discrepancies between payments received and outstanding invoices

Rebates, Credits & Adjustments

• Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams
• Ensure all adjustments are properly approved, documented, and recorded

Commercial & Cross-Functional Alignment

• Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution
• Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented
• Act as a key point of contact for billing and collections-related queries

Coordination with Treasury

• Provide clear visibility into receivables, expected collections, and cash inflows
• Align with Treasury on collection forecasts and timing of cash inflows
• Support cash flow planning through accurate and timely reporting of AR status

Reporting & Visibility

• Prepare and deliver weekly and monthly AR aging reports and collection performance metrics
• Provide clear visibility on overdue balances, risks, and collection status
• Support month-end close by ensuring AR balances are accurate and fully reconciled

Controls & Process Improvement

• Ensure compliance with internal controls, company policies, and local regulatory requirements
• Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes
• Support standardization of Order to Cash processes across LATAM

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or a related field
• 4–6+ years of experience in billing, Accounts Receivable, or collections
• Experience managing teams or coordinating regional processes preferred
• Experience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred)
• Experience in fast-paced, high-growth environments is a plus

Skills & Competencies

• Strong understanding of billing, collections, and end-to-end Order-to-Cash processes
• Experience managing AR aging, collections strategies, and client relationships
• Strong leadership and team coordination skills
• Strong attention to detail with a control-oriented mindset
• Proficiency in Excel and ERP systems
• Strong communication, negotiation, and stakeholder management skills
• Ability to manage multiple priorities in a dynamic environment
• Ability to work independently and take ownership of processes
• Fluent in English and Spanish (required); Portuguese is a plus
• Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting
• Proactive mindset with a focus on cash flow, efficiency, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Revenue Operations Coordinator - Latam 

Reports to; Treasury Manager

Location; Bogota, CO and Mexico City, MX

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM.

As Regional Billing & Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets.

You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables.

This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables.

You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region.

This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation.

Key Responsibilities

Billing & Revenue Ownership

• Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets
• Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery
• Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance
• Manage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactions
• Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines

Collections & Cash Conversion

• Own and lead collections across LATAM, ensuring timely recovery of outstanding balances
• Monitor AR aging and proactively manage overdue balances and collection strategies
• Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders
• Maintain strong relationships with clients to support effective and professional collections
• Drive improvements in DSO- Days Sales Outstanding and overall cash conversion performance

Cash Application & Reconciliation

• Oversee accurate and timely application of incoming payments across all entities
• Ensure reconciliation between bank activity and AR ledgers
• Investigate and resolve discrepancies between payments received and outstanding invoices

Rebates, Credits & Adjustments

• Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams
• Ensure all adjustments are properly approved, documented, and recorded

Commercial & Cross-Functional Alignment

• Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution
• Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented
• Act as a key point of contact for billing and collections-related queries

Coordination with Treasury

• Provide clear visibility into receivables, expected collections, and cash inflows
• Align with Treasury on collection forecasts and timing of cash inflows
• Support cash flow planning through accurate and timely reporting of AR status

Reporting & Visibility

• Prepare and deliver weekly and monthly AR aging reports and collection performance metrics
• Provide clear visibility on overdue balances, risks, and collection status
• Support month-end close by ensuring AR balances are accurate and fully reconciled

Controls & Process Improvement

• Ensure compliance with internal controls, company policies, and local regulatory requirements
• Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes
• Support standardization of Order to Cash processes across LATAM

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or a related field
• 4–6+ years of experience in billing, Accounts Receivable, or collections
• Experience managing teams or coordinating regional processes preferred
• Experience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred)
• Experience in fast-paced, high-growth environments is a plus

Skills & Competencies

• Strong understanding of billing, collections, and end-to-end Order-to-Cash processes
• Experience managing AR aging, collections strategies, and client relationships
• Strong leadership and team coordination skills
• Strong attention to detail with a control-oriented mindset
• Proficiency in Excel and ERP systems
• Strong communication, negotiation, and stakeholder management skills
• Ability to manage multiple priorities in a dynamic environment
• Ability to work independently and take ownership of processes
• Fluent in English and Spanish (required); Portuguese is a plus
• Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting
• Proactive mindset with a focus on cash flow, efficiency, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Payables Operation Coordinator

Reports to; Treasury Manager

Location: Mexico City or Bogota Colombia

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in managing and strengthening Accounts Payable operations across LATAM.

As AP Coordinator, you will partner closely with the LATAM Head of Finance, Treasury, and regional teams to ensure accurate invoice processing, proper approval workflows, and strong control over liabilities across multiple entities.

This role operates in a complex, multi-entity and cross-border environment, requiring coordination across local teams, outsourced providers, and central finance to ensure consistency, discipline, and efficiency in AP operations.

You will own the end-to-end Accounts Payable cycle up to payment preparation, ensuring that all expenses are accurately recorded, properly approved, and ready for payment execution by Treasury. This role is critical in maintaining strong financial controls, clear visibility over payables, and a scalable finance structure across the region.

This role offers the opportunity to take ownership of a key control function, improve processes, and contribute to building a structured and disciplined LATAM finance environment.

Key Responsibilities

• Own Accounts Payable operations across LATAM entities, ensuring consistency, accuracy, and strong control across all markets
• Manage the end-to-end AP cycle, including invoice intake, validation, coding, and approval workflows
• Ensure all invoices are properly supported and aligned with contracts, purchase orders, and budgets
• Prepare and validate payment batches, ensuring completeness, accuracy, and proper authorization prior to submission to Treasury
• Partner closely with Treasury by providing accurate and timely payment files and visibility into upcoming liabilities
• Maintain strong control over accounts payable balances and aging, ensuring clear tracking of obligations
• Act as the primary point of contact for vendors, managing relationships and resolving discrepancies in a timely manner
• Maintain and manage vendor master data, onboarding processes, and supporting documentation
• Support accruals and prepaids, ensuring completeness and accuracy for month-end close
• Reconcile AP subledger to general ledger, identifying and resolving discrepancies
• Process and coordinate intercompany invoices and cross-border transactions
• Ensure compliance with internal controls, company policies, and local regulatory requirements
• Collaborate with Accounting, Treasury, FP&A, and local teams to ensure alignment across processes
• Identify and implement improvements to enhance efficiency, automation, scalability, and control
• Provide visibility into AP performance, aging, and payment readiness

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or a related field
• 4–6+ years of experience in Accounts Payable or accounting roles
• Experience in multi-entity and/or international environments preferred
• Experience working in fast-paced, high-growth environments is a plus

Skills & Competencies

• Strong understanding of Accounts Payable processes, controls, and segregation of duties
• Experience managing invoice processing, approvals, and payment preparation workflows
• Strong attention to detail with a control-oriented mindset
• Proficiency in Excel and ERP systems
• Ability to manage multiple priorities in a dynamic and evolving environment
• Strong communication and problem-solving skills
• Ability to work independently and take ownership of processes
• Fluent in English and Spanish, Portuguese is a plus
• Strong understanding of how AP interacts with Treasury, Accounting, and FP&A
• Proactive mindset with a focus on accuracy, efficiency, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

Role; Payables Operation Coordinator

Reports to; Treasury Manager

Location: Mexico City or Bogota Colombia

Position Summary

This is an opportunity to join a fast-growing, global business and play a critical role in managing and strengthening Accounts Payable operations across LATAM.

As AP Coordinator, you will partner closely with the LATAM Head of Finance, Treasury, and regional teams to ensure accurate invoice processing, proper approval workflows, and strong control over liabilities across multiple entities.

This role operates in a complex, multi-entity and cross-border environment, requiring coordination across local teams, outsourced providers, and central finance to ensure consistency, discipline, and efficiency in AP operations.

You will own the end-to-end Accounts Payable cycle up to payment preparation, ensuring that all expenses are accurately recorded, properly approved, and ready for payment execution by Treasury. This role is critical in maintaining strong financial controls, clear visibility over payables, and a scalable finance structure across the region.

This role offers the opportunity to take ownership of a key control function, improve processes, and contribute to building a structured and disciplined LATAM finance environment.

Key Responsibilities

• Own Accounts Payable operations across LATAM entities, ensuring consistency, accuracy, and strong control across all markets
• Manage the end-to-end AP cycle, including invoice intake, validation, coding, and approval workflows
• Ensure all invoices are properly supported and aligned with contracts, purchase orders, and budgets
• Prepare and validate payment batches, ensuring completeness, accuracy, and proper authorization prior to submission to Treasury
• Partner closely with Treasury by providing accurate and timely payment files and visibility into upcoming liabilities
• Maintain strong control over accounts payable balances and aging, ensuring clear tracking of obligations
• Act as the primary point of contact for vendors, managing relationships and resolving discrepancies in a timely manner
• Maintain and manage vendor master data, onboarding processes, and supporting documentation
• Support accruals and prepaids, ensuring completeness and accuracy for month-end close
• Reconcile AP subledger to general ledger, identifying and resolving discrepancies
• Process and coordinate intercompany invoices and cross-border transactions
• Ensure compliance with internal controls, company policies, and local regulatory requirements
• Collaborate with Accounting, Treasury, FP&A, and local teams to ensure alignment across processes
• Identify and implement improvements to enhance efficiency, automation, scalability, and control
• Provide visibility into AP performance, aging, and payment readiness

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, or a related field
• 4–6+ years of experience in Accounts Payable or accounting roles
• Experience in multi-entity and/or international environments preferred
• Experience working in fast-paced, high-growth environments is a plus

Skills & Competencies

• Strong understanding of Accounts Payable processes, controls, and segregation of duties
• Experience managing invoice processing, approvals, and payment preparation workflows
• Strong attention to detail with a control-oriented mindset
• Proficiency in Excel and ERP systems
• Ability to manage multiple priorities in a dynamic and evolving environment
• Strong communication and problem-solving skills
• Ability to work independently and take ownership of processes
• Fluent in English and Spanish, Portuguese is a plus
• Strong understanding of how AP interacts with Treasury, Accounting, and FP&A
• Proactive mindset with a focus on accuracy, efficiency, and continuous improvement

What We Value in Our People

• Passion – We love and live what we do
• Determination – We always find a way to figure it out
• Unity – We support and challenge each other
• Agility – We anticipate change and adapt quickly
• Courage – We think differently and challenge the status quo

At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.

What is Cobre and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

As a Business Development in our fast-growing SaaS fintech company, you will be directly responsible for driving revenue growth and expanding our market reach. Your primary focus will be identifying new business opportunities, engaging potential clients, and positioning our solutions as key enablers of operational and financial efficiency. Leveraging your knowledge of the fintech ecosystem and your ability to build strong commercial relationships, you will open doors in target markets, nurture a robust pipeline, and guide prospects through the evaluation and closing process. You will collaborate closely with internal teams to articulate value propositions, tailor product demonstrations, and ensure a seamless experience for prospective clients. Your proactive mindset, resilience, and consultative sales approach will be essential to increasing adoption and contributing to the company’s long-term growth.

What would you be doing:

• Market Expansion and Sales Strategy:
• Conduct market research and competitive analysis to identify potential opportunities and positioning for our payments solutions.
• Develop a comprehensive sales strategy for the payments product line, outlining target markets, customer segments, and revenue goals.
• Collaborate with the leadership team to set sales targets and devise plans to achieve them.
• Business Development:
• Identify and prospect potential clients and strategic partners within the fintech industry, including banks, financial institutions, payment processors, and other relevant stakeholders.
• Initiate and nurture relationships with key decision-makers, understanding their pain points, needs, and business objectives.
• Present compelling value propositions and tailor solutions to match the specific requirements of potential clients.
• Strategic Partnerships and Alliances:
• Establish strategic partnerships and alliances with other fintech companies, payment processors, or technology providers to expand the reach of our payments solutions.
• Collaborate with the product and engineering teams to explore integration opportunities and drive cross-selling initiatives.
• Sales Enablement and Pipeline Management:
• Develop and execute effective sales plans, including lead generation, pipeline management, and conversion strategies.
• Utilize CRM tools to track and manage sales activities, ensuring accurate reporting and forecasting.
• Industry Networking and Thought Leadership:
• Represent the company at industry events, conferences, and networking forums to enhance brand visibility and stay updated on industry trends.
• Act as a thought leader in the payments space, sharing insights through blog posts, webinars, and speaking engagements.
• Product Feedback and Improvement:
• Gather client feedback on the payments product offering, identifying areas for improvement or potential new features.
• Liaise with the product and engineering teams to relay feedback and contribute to the product roadmap.

What do you need:

• Bachelor's degree in business, finance, or a related field. MBA or advanced degree preferred.
• Proven track record of at least 5 years in business development or sales within the fintech or payments industry.
• In-depth knowledge of the payments landscape, including money movements, payment processing, and regulatory requirements.
• Strong network of contacts and relationships within the fintech and payments ecosystem.
• Demonstrated success in building and closing complex sales deals.
• Strategic thinker with excellent negotiation and communication skills.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, dynamic startup environment.
• Proficiency in CRM software and other sales enablement tools.

What is Cobre and what do we do

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

We are looking for a VP of Product – Payouts to lead the strategy, development, and execution of Cobre’s payouts products. This role combines strong product leadership with deep technical and operational understanding of payments, working closely with customers, internal teams, and external providers to deliver reliable, scalable, and customer-centric solutions.

You will own the payouts product end-to-end, from vision and roadmap to execution and performance, ensuring alignment between business needs, technical feasibility, and operational excellence.

What would you be doing:

• Own the product vision, strategy, and roadmap for Cobre’s payouts products.
• Lead the design and development of payout solutions, working closely with Engineering, Operations, Risk, and Compliance teams.
• Act as the bridge between technical and operational teams, ensuring products are scalable, secure, and efficient.
• Work closely with customers to deeply understand their payout needs, pain points, and workflows, translating insights into product improvements.
• Manage relationships with payment providers, banks, and external partners, collaborating on integrations, performance, and product evolution.
• Define and monitor product KPIs (reliability, speed, cost, adoption, customer satisfaction).
• Ensure compliance with local regulations and operational requirements in markets such as Colombia and Mexico.
• Drive continuous improvement of payout processes, APIs, and user experiences.
• Mentor and guide product managers and cross-functional stakeholders as the product organization grows.

What do you need:

• 8+ years of experience in Product Management, preferably in fintech, payments, or financial infrastructure.
• Strong knowledge of payouts, payments, or money movement systems (e.g., bank transfers, SPEI, ACH, APIs, reconciliation, settlement).
• Proven experience working with technical teams and understanding system architecture, APIs, and integrations.
• Solid operational mindset, with experience designing or running payment operations at scale.
• Experience working directly with customers and external providers (banks, PSPs, payment networks).
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication skills in English; Spanish is a strong plus.
• Ability to work autonomously in a fast-paced, high-growth environment.

Nice to Have

• Experience in Latin American fintech, especially in Colombia and/or Mexico.
• Background in engineering, operations, or technical roles prior to product management.
• Experience building B2B financial products or platforms.

What is Cobre, and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

The Cobre Infrastructure team and their SRE engineers are professionals who face the daily challenges that allow us to improve the technological level of our products. We enjoy each project or task, giving 100% and learning from each other. Our main goal is to maintain the reliability of our systems. To achieve this, we collaborate with other teams to find the most effective solutions, maintain high-reliability processes, adopt the necessary safety measures and optimize time and cost in every decision.

We are evolving from traditional SRE practices toward a true Platform Engineering model, where infrastructure is abstracted, automated, and productized. This role is about building and evolving the Internal Developer Platform (IDP) that enables our engineers to ship faster, safer, and with less cognitive load.

If you are passionate about cloud-native systems, automation, DevEx, and platform thinking, this role is for you.

What would you be doing:

• Own, maintain, and evolve the Internal Developer Platform (Port.io) as a product and maintain integrations between the IDP and ecosystem tools such as Jenkins/CircleCI, ArgoCD, Terraform, Pulumi, AWS, K8S…
• Design and implement scalable platform capabilities that abstract infrastructure complexity from development teams.
• Build and maintain backend services (Python) that power IDP workflows: scaffolding, self-service actions, validations/guardrails, and orchestration.
• Design APIs and event-driven integrations to connect the IDP with CI/CD, GitOps, IaC, and observability tools.
• Develop reusable libraries and internal services to standardize platform logic across squads (authentication, permissions, templates, audit trails).
• Ensure the platform reduces developer cognitive load and accelerates delivery without compromising security or reliability.
• Provide documentation, internal training, and enablement materials to drive platform adoption, acting as a platform evangelist across squads.
• Implement AI-driven automation and operational intelligence to improve operational efficiency.
• Contribute to incident management and root cause analysis when platform services are involved.
• Lead platform roadmap discussions aligned with business and engineering strategy.

What do you need:

• 5+ years of experience in Platform Engineering, SRE, or DevOps roles in cloud-native environments.
• In-depth technical knowledge of microservices architecture and cloud platforms (e.g., AWS, Kubernetes), along with proficiency in Infrastructure as Code (IaC) tools (e.g., Terraform, Pulumi).
• Strong experience designing and operating Internal Developer Platforms (Port.io, Backstage or similar) and building production-grade backend services with Python (e.g., FastAPI/Flask), including REST APIs, async workers, background jobs, and integration services.
• Solid engineering practices: testing (unit/integration), CI pipelines, code quality, versioning, and secure API design (authn/authz, secrets handling).
• Nice to have experience with event-driven patterns (queues, pub/sub) and designing reliable integrations between systems.
• Experience integrating multiple engineering tools into cohesive developer workflows.
• Product mindset: ability to treat the platform as an internal product with roadmap, stakeholders, and measurable outcomes.
• Strong mindset for automation and continuous improvement with a huge interest in AIOps / AI-driven auto-remediation (n8n, aws bedrock, scripting python…)
• Understanding of secure-by-design infrastructure principles.
• Exceptional communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders.
• Ability to actively listen and understand diverse team and stakeholder needs, demonstrating empathy in decision-making and conflict resolution.

What is Cobre, and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

We are looking for a Senior Data Engineer to design, build, and evolve our modern, event-driven and near real-time Lakehouse platform on AWS + Snowflake.

This is a data platform role, focused on high-volume transactional data, near real-time processing, and strong architectural foundations.

Our data ecosystem is built around:

• Event-driven ingestion using Confluent Cloud (Kafka)
• CDC ingestion from databases via AWS DMS
• Custom connectors for specific internal and third-party sources
• Near real-time and batch processing
• AWS S3 + S3 Tables (Apache Iceberg) as the core Lakehouse storage
• Medallion Architecture (Bronze / Silver / Gold)
• Glue & dbt as the transformation layer
• Snowflake as the access, analytics, and data governance layer

You will play a key role in defining how data flows from source to Lakehouse to analytics, ensuring reliability, scalability, observability, and governance.

What would you be doing:

Event-Driven & Near Real-Time Data Ingestion

• Design and maintain event-driven ingestion pipelines using Confluent + AWS.
• Ingest CDC streams from transactional databases using AWS DMS.
• Build and maintain custom ingestion connectors for internal and external sources.
• Ensure data consistency, ordering, idempotency, and replayability in near real-time pipelines.

Lakehouse & Storage Layer

• Own the Lakehouse architecture based on Apache Iceberg on S3 Tables.
• Design Iceberg tables optimized for streaming and batch workloads.
• Manage schema evolution, partitioning strategies, compaction, and time travel.
• Implement and evolve Bronze, Silver, and Gold layers aligned with event-driven ingestion patterns.

Transformations & Processing

• Build near real-time and batch ELT pipelines using AWS Glue, Python, and dbt.
• Implement incremental models optimized for streaming-derived datasets.
• Ensure transformations are modular, testable, and production-ready.

Observability, Quality & Reliability

• Implement data observability and monitoring across ingestion and transformation layers.
• Track freshness, volume, schema changes, and data quality metrics.
• Define alerting and monitoring strategies to proactively detect pipeline and data issues.
• Implement data quality checks, contracts, and validation rules.

Analytics Enablement & Governance

• Expose curated datasets through Snowflake as a governed access layer.
• Collaborate on access control, data retention, and lineage strategies.
• Ensure consistency between Lakehouse storage and analytics consumption.

Platform Ownership

• Contribute to architectural decisions across ingestion, storage, and consumption.
• Balance latency, cost, scalability, and reliability trade-offs.
• Define standards, templates, and best practices for the data platform.

What do you need:

Must have

• 3–6+ years of experience as a Data Engineer (flexible depending on depth).
• Strong experience with event-driven data architectures.
• Hands-on experience with Kafka / Confluent in production environments.
• Experience ingesting data via CDC (AWS DMS or similar tools).
• Solid experience designing near real-time data pipelines.
• Strong knowledge of Apache Iceberg 
• Experience with AWS (S3, Glue, Lambda, EventBridge, Firehose, etc.).
• Advanced SQL and Python.
• Production experience using dbt.
• Experience using Snowflake as an analytics and governance layer.

Nice to have

• Experience with S3 Tables specifically.
• Infrastructure as Code (Terraform / Terragrunt).
• Experience with high-volume transactional or fintech systems.
• Familiarity with data contracts, schema registries, and data observability tools.

Who will thrive in this role

• Engineers who enjoy event-driven systems and near real-time processing.
• People who think in platforms, not one-off pipelines.
• Engineers comfortable owning architectural decisions.
• Profiles that enjoy working close to core business events and transactional data.

What this role makes explicit

• Kafka / Confluent is the primary ingestion layer.
• CDC + events are first-class citizens.
• Near real-time is core, not an afterthought.
• Iceberg-first Lakehouse, Snowflake as access & governance, not as the lake.
• Clear Mid / Senior expectations.
• Observability and reliability are part of the job, not “nice to have”.

Not a fit if

• You focus on BI/dashboards or SQL-only analytics.
• You’ve only worked with batch ETL.
• You’re looking for a junior or execution-only role.
• You’re not interested in event-driven, near real-time systems.

What is Cobre, and what do we do?

Cobre is Latin America’s leading instant b2b payments platform. We solve the region’s most complex money movement challenges by building advanced financial infrastructure that enables companies to move money faster, safer, and more efficiently.

We enable instant business payments—local or international, direct or via API—all from a single platform.

Built for fintechs, PSPs, banks, and finance teams that demand speed, control, and efficiency. From real-time payments to automated treasury, we turn complex financial processes into simple experiences.

Cobre is the first platform in Colombia to enable companies to pay both banked and unbanked beneficiaries within the same payment cycle and through a single interface.

We are building the enterprise payments infrastructure of Latin America!

What we are looking for:

We are seeking a seasoned and detail-oriented Director of Finance to lead our accounting, financial planning, reporting, and capital markets activities. This key executive will oversee accounting functions, develop and execute debt capital raising strategies, and ensure compliance with financial regulations across multiple jurisdictions. Reporting directly to the CFO, you will be instrumental in scaling our financial operations, managing investor relations, and positioning the company for sustainable growth.

What would you be doing:

Financial Planning & Analysis: 

• Lead budgeting, forecasting, and financial modeling to support strategic decision-making.  
• Provide insights on financial performance, variances, and operational metrics.

Accounting & Financial Controls:

• Oversee all accounting functions ensuring accuracy, timeliness, and compliance with local and international standards  
• Manage audit processes, internal controls, and financial reporting.

Capital Markets & Fundraising:

• Support negotiations for funding rounds, debt facilities, and strategic partners.

Regulatory & Compliance:

• Ensure compliance with local regulations in all operating countries.  
• Coordinate with legal and regulatory teams for licensing, reporting, and disclosures.

Product and Operations Support:

• Support and lead conversations with Product and Operations teams to build Financial and Accounting principles into new products and operational flows

Team Leadership:

• Build and develop a high-performing finance team, including accounting, FP&A, and treasury functions.  
• Foster a culture of accuracy, accountability, and continuous improvement.

What do you need:

• Proven experience in senior finance roles within fintech, payments, or financial services, with a strong understanding of capital markets.  
• Extensive background in accounting, compliance, and financial reporting across LATAM and US jurisdictions.  
• Demonstrated success in capital raising, and navigating capital markets.  
• Strong leadership, communication, and stakeholder management skills.  
• Advanced financial modeling and analysis capability.  
• CPA, CFA, or equivalent professional qualification preferred.  
• Fluency in English and Spanish required.

Technical Support Team Lead

As a Technical Support Team Lead, you will oversee an Engineering Support team while remaining hands-on about 50% of the time. In this role, you’ll play a pivotal part in driving seamless daily operations, ensuring timely and effective ticket resolution, and fostering the growth and development of your team. Reporting to the Engineering Support Manager/Senior Manager, you will serve as a vital bridge between our engineering teams, customers, and leadership, with primary coverage across the US/LATAM time zones.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Mentor and support your team members, providing guidance on complex technical issues and designing onboarding processes for new hires. You'll be responsible for building and managing the team's shift schedule to ensure proper coverage.
• Oversee ticket assignments and prioritization to meet service-level agreements (SLAs). You'll handle escalations from the Operations team, management, and/or customers, ensuring prompt and effective resolution.
• Take ownership of customer-specific projects, coordinating with relevant stakeholders to drive them from start to finish. You'll work closely and report to global managers to ensure alignment across domains and support cross-team initiatives.
• Actively work on technical tickets and use your strong technical background to guide the team in troubleshooting complex cases.
• Engage directly with customers on high-priority issues and provide timely updates to leadership on progress and critical issues. You'll lead the preparation of RCA documents for major incidents, ensuring clear and timely communication.
• Proactively identify process gaps, propose solutions, and drive initiatives to improve efficiency and documentation.

About you 

• Hands-on experience in Support or Technical Support, or a related field.
• Proven leadership experience in a technical support or engineering team, preferably in a SaaS environment.
• Strong technical troubleshooting skills.
• Availability to assist with critical Sev 1 issues outside of standard working hours when needed.
• Excellent written and verbal communication skills in both English and Spanish.
• You are assertive, decisive, and confident, with the ability to perform under pressure and manage multiple escalations. You're also resilient and solution-oriented in challenging situations.
• A strong sense of ownership and accountability, with the ability to work independently and thrive in a fast-paced environment.
• Communication Skills: Strong written and verbal communication skills with the ability to translate complex technical issues into clear, customer-friendly explanations.
• Personal Attributes: Self-motivated, quick learner, adaptable, and an effective team leader.

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.